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Professor Alan Waller OBE Horizontal Collabora6on Workshop Horizontal Collabora6on – and its Poten6al Helsingborg, Sweden 20 March 2015

HorizontalCollaboraon’ ’’’’’’’’’’’’’’’’’’’’’’–and’its’Poten6al · As leading businesses redefine logistics requirements, new solutions

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Professor  Alan  Waller  OBE  

Horizontal  Collabora6on  Workshop  

 Horizontal  Collabora6on                                              –  and  its  Poten6al  

Helsingborg,  Sweden  20  March  2015  

Professor  Alan  Waller  OBE    

• Vice  President,  Solving  Efeso  Interna6onal  

• Visi6ng  Professor,  Cranfield  School  of  Management  

• Immediate  Past  Interna6onal  President,  CILT                        • Leadership  Team,  Supply  Chain  Council  Europe  (SCOR)  

• President,  Leaders  in  Supply  Chain  

• Chairman,  ELUPEG  Europe      • Director  and  Trustee,  Transaid                      

                               AGENDA  

•  Business  Pressures  Today  

•  The  Business  Case  for  Collabora9on  

•  Collabora9on  in  Ac9on  

•  The  Challenges  

•  The  Way  Ahead  

                               AGENDA  

•  Business  Pressures  Today  

•  The  Business  Case  for  Collabora9on  

•  Collabora9on  in  Ac9on  

•  The  Challenges  

•  The  Way  Ahead  

Ever more demanding customers and consumers

Changing market boundaries and new channels

Aggressive global competition

Industry consolidation and alliances

Sustainability/ Risk/ Environmental issues

Financial/Economic pressures

Speed of technology change

Shortening product life cycles

Hypercompetition +

Globalisation

Serving localised customer needs through longer, more complex supply lines

Supply  Chain  Management  in  a  changing  Globalised  World  

The  Emerging  Value  Chain  -­‐  The  Global  Picture  

VALUE CHAIN RESPONSE

Retailers v  Increased customer reach v  Enhanced propositions v  Omni Channel v  Increased availability v  Increase SC control v  Responsible sourcing/CSR

Manufacturers v  Focus on core v  Network/outsource v  Agility v  Volume economics v  Supply Chain visibility v  Sustainability/CSR v  Collaboration v  Management of risk v  Process driven

Systems v  ERP v  Bolt-ons /APS v  Joining SC players v  Process driven

Technology v  New products v  New channels v  New customers v  Low cost

Consumers v  Ever more demanding v  Pro-active v  Interactive v  Multi/Omni channel v  Responsible buying

Logistics Companies v  Dedicated solutions v  Value-Added solutions v  Collaborative solutions v  Break the vicious circle v  Sustainability/CSR

Global  Supply  Chain  -­‐  Where  Will  the  Next  Genera9on  Innova9on  Come  From?  (Source:  Alan  Waller)  

New Thinking Of Old Practices

Old Practices / Old Thinking

New Practices and New Thinking

New Practices Designed On Old Thinking

NEW

OLD OLD NEW

Supp

ly  Chain  Thinking  

Supply Chain Practice

•  Collaboration across supply chains creating value added economics

•  Control towers for collaboration •  Responsible sourcing •  Sustainability - social, economic &

environment •  Focus on skills and leadership •  Align supply chain strategy with

business strategy

•  Retail focus on On-Shelf-Availability and In-store logistics

•  Supply Chain design fully integrating risk management principles

•  Extended Supply Chain Network Review

•  Managing Complexity

•  Retail focus on total Supply Chain cost – not just pushing cost upstream

•  Focus on Product/Channel/Customer Profitability - Cost-to-serve

•  Collaboration along Supply Chains to create visibility/synchronisation

•  Supplier Development for Supply Chain performance

•  Manufacturing for Supply Chain performance

Source  A.  Waller  2013  

                               AGENDA  

•  Business  Pressures  Today  

•  The  Business  Case  for  Collabora6on  

•  Collabora9on  in  Ac9on  

•  The  Challenges  

•  The  Way  Ahead  

As leading businesses redefine logistics requirements, new solutions emerge in the market place

Storage Transport Planning

Dedicated Distribution

Logistics Management

Consolidation

Transport Networks

Logistics Networks

Multi User Solutions

1985 1990 1995 2005 2000 2010

Haulage Vehicle Hire

Distribution (C-U)

Express Delivery

Just-in-Time

Typical Market Development-Western Europe

Deg

ree

of V

alue

Add

ed

Complex Services

Base Services

Added-value solutions impact asset utilisation/carbon emissions

Users  demand  Logis9cs  Service  Development  

Consumer  Needs  -­‐  and  the  Supply  Chain  Response  -­‐  produce  fragmented  and            addi6onal  product  flows.                        We  need  to  find  ways  of  combining  these  flows!  

Product Line Proliferation

Full Loads Large Trucks

Part Loads Small Trucks

Rapid Replenishment

Local Production

Distant Production

Offshoring

Short Deliveries

Distant Deliveries

Reaching New Markets

Dense Flows

Fragmented Flows

Local sourcing

Distant sourcing

Global Sourcing

Local Production

Distant production

Focussed Manufacturing

Retail Therapy Collection

Home delivery

Home shopping

Dense flows

Fragmented flows

Omni Channel Developments

Local sourcing

Remote Sourcing

All year seasonal produce

Asset  U9lisa9on  across  Europe  TRUCKS  • 85  billion  km  pa  empty  running    • U6lisa6on  less  than  20%                                40%  full                                40%  running  • 10%+    effec6veness  also  lost  through  moving  to  smaller  trucks?    • 10%+    effec6veness  also  lost  through  conges6on?  

WAREHOUSES  • 100  m  m2    unused  capacity  

The  typical  improvement  focus  is  on  the  carbon  impact  and  efficiency  of  the  asset.        -­‐We  should  be  focussing  on  how  effec6vely  the  asset  is  being  used    

SOURCE:  ELUPEG  Surveys/  Research  2003  to  2008  

World  Economic  Forum  Supply  Chain  Study  2009  

≡     24%  of  freight  vehicles  in  the  EU  are  running  empty  

≡  Average  loading  of  the  rest  is  57%  

≡  Overall  efficiency:  43%  

≡  Flow  imbalances  only  explain    half  of  this  loss  

≡  Mirror  image  in  the  US  

How  long  can  this  continue?  

rel.1 2008/mm/dd Solving Efeso © 2008

EU Logistics Strategy EU  Transport  White  Paper  2011:  Ø   Reduce  Europe's  dependence  on  imported  oil  Ø   Cut  carbon  emissions  in  transport  by  60%  by  2050  Ø   Modal  shiY:  30%  off  road  by  2030  –  50  %  by  2050  Ø   Mul9-­‐modal:  European  corridor  network  (low  carbon/green)      

Efficiency  

Effectiveness  

Sustainability  

Supply    Chain    

Supply    Chain    

Supply    Chain    

Supply    Chain    

Cross  Supply  Chain    Optimisation  

What  is  needed?    Ø   Improve  efficiency,  effec6veness,  sustainability  simultaneously    Ø Bundle  and  reduce  freight  flows    Ø   Scale  up  for  intermodal  (rail/barge/short  sea)    

Ø Dras<c  innova<on  is  needed  

                               AGENDA  

•  Business  Pressures  Today  

•  The  Business  Case  for  Collabora9on  

•  Collabora6on  in  Ac6on  

•  The  Challenges  

•  The  Way  Ahead  

Reason  

§  Both  had  empty  running  §  Recognized  opposite  transport  flows  

Horizontal  Collabora9on  is  not  new  Example  A  -­‐  Nestle  &  United  Biscuits  

Accomplishments  

§  Reduced  mileage  by  280,000  kms  

§  Reduced  85,000  litres  of  fuel  consump9on  

§  Reduced  223  tons  of  CO2  

Obstacles  

§  Culture,  brand  protec9on  

§  Rates,  insurance,  safeguarding  product  integrity.  

 Method  

§  Used  technology  available  to  both  organiza9ons  to  manage  stock  movement,  deliveries,  and  invoicing  

Source:    WPCarey  School  of  Business,  September  2007  

Horizontal  Collabora9on  is  not  new  Example  B  -­‐  Pillsbury  &  Seneca  Foods  

Reason  

§  Pillsbury’s  core  competency  was  growing  vegetables;  not  producing  and  canning  

Accomplishments  

§  Pillsbury:  New  products  to  market  50%  faster  

§  Pillsbury:  Op.  margin  increased  from  8.3%  to  13.3%  

§  Pillsbury:  Reduced  corporate  assets  by  more  than  $700  million  

§  Seneca:  Pillsbury  accounts  for  over  half  of  its  produc9on  volume  

§  Seneca:  Increased  volumes  led  to  greater  margins  

Obstacles  

§  Trust;  brand  protec9on  

§  Safeguarding  product  integrity  and  know-­‐how  

Method  

§  Outsourced  produc9on  of  Green  Giant  brand  to  Seneca  Foods  

§  Sold  off  manufacturing  plants  

Source:    WPCarey  School  of  Business,  1993  

•  FMCG  manufacturer  in  Turkey  evaluated  its  Route  to  Market  as  part  of  a  business  strategy  to  focus  investment  and  efforts  on  key  ci9es  and  areas.    

•  By  aligning  the  supply  chain  to  the  new  marke9ng  strategy  the  company  were  able  to  increase  sales,  reduce  opera9ng  costs  and  turn  a  loss  into  a  profit  within  12  months.  

Horizontal  Collabora9on  in  Developing  Markets    -­‐  Example  driven  by  an  FMCG  manufacturer  

§  Company  was  losing  £10m  per  annum  with  high  route  to  market  costs  

§  Small  deliveries  driven  by  tradi9onal  nature  of  Turkish  supply  chain  

 

§  Analysed  current  situa9on,  iden9fying  and  assessing  tac9cal  and  strategic  opera9onal  improvements  

§  Achieved  local  management  commitment  to  radical  changes  in  their  route  to  market  

−  Establishing  shared  distribu9on  plakorm  with  a  porkolio  of  complementary  products  from  strategic  partner  manufacturers  bought  by  the  same  outlets  

−  Ra9onalising  distributor  network,  improving  controls  and  op9mising  frequencies  

 

18  

Collaboration in Action- 1 "   Asset Pooling (UK)

Opportunity

v  Two Competing Breweries run own delivery using own barrels

v  Three deliveries to outlets per week for each brewery

Approach

v  One consolidated delivery per week-or more-using common barrels

v  Third party buys the barrels

v  RFID tags on barrels

v  Announced Sept 2003

Benefits

v  Reduced Barrel investment

v  Reduced Supply Chain Inventory

v  Reduced Distribution Costs

Players

v  Scottish Courage

v  Carlsberg-Tetley

v  Trenstar

19  

Collaboration in Action - 2 "   Fleet Pooling (UK)

Opportunity

v  Two Competing Dairy Businesses collect 4.5 m litres of milk from 7,500 farms using 500 trucks in the UK

Approach

v  Consolidated collection using common LSPs

v  6 month project to set the strategy

v  Announced Aug 2003 to start Autumn 2003

Benefits

v  Increased fleet utilisation

v  £8m pa saving

Players

v  First Milk

v  Dairy Farmers of Britain

v  Wincanton

v  Lloyd Fraser

v  Bibby

v  Interoute

Collaboration in Action - 3

Manufacturing/Retailing Consolidation Centre (UK) Opportunity - Historically independent logistics hubs

Approach - Single Consolidation Centre serving manufacturers with consolidated deliveries to retailer DCs -

Benefits - Increased delivery frequency

- Improved forecast accuracy

- Lower inventory

- Reduced pressure on stores

- Cost/Pallet savings of 20%

Players - Del Monte plus 62 other Manufacturers

- Tesco plus 3 other retailers

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Collaboration-Making it Happen

"   Road-Map to Mutual Cost/Service Benefits

"   Find Suitable Partners

"   Find The Value

"   Enable The Value

"   Extract The Value

"   Share The Value

"   Share The Experience

"   Find More Partners

rel.1 2008/mm/dd Solving Efeso © 2008

 European  Logis6cs  Users  Providers  and  Enablers  Group  

Created  in  2001  to  add  value  to  business  supply  chains  by  introducing  HORIZONTAL  COLLABORATION  

Collaboration in Action-Early Successes Manufacturing Consolidation Centre (NL)

Opportunity - Historically independent logistics hubs serving each manufacturer and separate delivery to retail DCs

Approach - Single Consolidation Centre serving both manufacturers with consolidated deliveries to retailer DCs - - Start-up Feb 2003

Benefits - Increased delivery frequency

- Fewer truck movements

- Increased on-time performance

- Lower inventory/Fewer out-of-stock situations

- Reduced Carbon emissions and congestion

Players - Lever Health and Personal Care

- Kimberly Clarke (NL)

Collaboration in Action-Early Successes Manufacturing Consolidation Centre (France)

Opportunity - Historically independent logistics hubs serving each manufacturer and separate delivery to retail DCs

Approach - Single Consolidation Centre serving both manufacturers with consolidated deliveries to retailer DCs

- Conceived 2004/ Developed 2005/ Start-up 2007

Benefits - Increased delivery frequency

- Reduced costs

- Increased on-time performance

- Lower inventory/ Fewer out-of-stock situations

- Reduced Carbon emissions and congestion

Players - Reckitt Benckiser, Colgate, Henkel, K&N

rel.1 2008/mm/dd Solving Efeso © 2008

   

COLLABORATION IN ACTION

ELUPEG Early Projects have been driven primarily through user-driven Collaborative Working Groups

•  High Tech/Electronics Collaborative Working Group

e.g. Sony, Samsung, Philips, Panasonic

•  Automotive Collaborative Working Group e.g. Ford/PAG, GM, Honda, Pirelli, Unipart, Renault-Nissan

•  CPG/FMCG Collaborative Working Group e.g. Kimberly-Clark, Georgia-Pacific, Heinz, Diageo, Nestle

•  Chemical/Industrial Collaborative Working Group e.g. Sabic, Nova, Dow

Ireland  -­‐    Collabora6ve  Distribu6on  

ELUPEG    –  Early  Projects  

Scope:  Collabora9on  could  bring  substan9al  benefits  to  all  par9cipants  in  terms  of  cost  reduc9on  and  service  enhancement.  

Par6cipants:  Argos,  Diageo,  HJ  Heinz,  Henderson  Group,  Irwin’s  Bakery,  Moy  Park,  Royal  Numico  –  Nutricia  Ireland,  SCA  Packaging  –  Ireland    Target:  Cost  reduc6on  through:  •  Fewer  deliveries  /  increased  vehicle  u<lisa<on  •  Enhanced  customer  service    •  Reduced  distribu<on  costs  (inbound  and  outbound)    •  BeYer  u<lisa<on  of  warehousing  resources    Iden8fied  Savings  exceeding  £700K,  Revenue  enhancements  exceeding  £500k,  plus  enhanced  customer  service.  PLUS  Reduced  truck  movements  and  CO2  emissions.    

France  -­‐    White  Goods  Distribu6on  

ELUPEG  –  Projects  

18 Manufacturers have accepted to join

Data sharing Common distribution strategy Common approach to customerss

External Consultant

Manufacturer Assoc.

7  manufacturers  1677  common    Delivery  addresses  

8  manufacturers  2336  common    Delivery  addresses  

Major Players are embracing Collaboration

UNILEVER:-

v  UNI-ONE – Collapse Business Units (20 networks) into One

v  Double size of business and reduce CO2 by 40% by 2020

v  Focus on Vehicle Fill/Modal Switch/W/H Energy Reduction/Network Changes/Technology

v  Encourage participation from outside Unilever

KRAFT/MONDALEZ -

v  Move to around 6 collaborative sourcing networks (400+ suppliers)

v  Each network consolidates flows with strategically located warehouses

v  Re-tender European Logistics to implement concept

v  Encourage participation from outside Mondalez

Major LSPs are embracing Collaboration and promoting this as a competitive advantage

DHL:-

v  Move to promote Collaborative Supply Chains (Pro-Actively from 2013)

v  Trade Team (95) as model for manufacturing-led multi-customer model

v  Carrefour as model for retailer-led multi-supplier model

v  DHL Collaboration with K&N on Co-Packing

CEVA:-

v  Move to promote Collaborative Supply Chains (Pro-Actively from 2014)

v  City of Books – Milan (2010) 90m books to 4,000 delivery points in Italy. Pooled resources improved asset utilisation from 67% to 85% with improved service.

v  City of Pharma – Milan (2013) Multi-market distribution to 13,000 pharmacies, 500 Hospitals and 400 re-sellers across Italy/Europe.

v  City of Tyres under development

                               AGENDA  

•  Business  Pressures  Today  

•  The  Business  Case  for  Collabora9on  

•  Collabora9on  in  Ac9on  

•  The  Challenges  

•  The  Way  Ahead  

Barriers  to  collabora6on    

© Cologicol 2004

Reasons Given for not Collaborating v  Too difficult to start and do v  No technology to help v  Confidentiality issues v  Anti-competition fears v  Uncertain savings/ROI v  Insufficient proof of success v  Difficulty in sharing benefits v  It is not my job Source: ELUPEG Survey

Opportunity:  Cost  and  carbon  reduc6on  

•  Increased  efficiency  of  our  own  supply  chain  will  reduce  both  carbon  and  cost  –  Network  Op6misa6on    –  Rou6ng  and  Scheduling  –  Fleet  selec6on  –  Vehicle  design  –  Driver  training  –  Warehouse  design  –  Warehouse  management  –  Vehicle  design  –  Technology  –  Etc……    BUT-­‐  There  are  big  cost  and  carbon  savings  to  be  found  if  we  look  outside  our  own  organisa6on  

                       

Collabora6on  –  but  how?  

‘We  have  been  taught  how  to  compete,  but  we  have  not  been  taught  how  to  collaborate’  

Quote  of  the  week-­‐Supply  Chain  Standard  2004.    (  Alan  Waller  )  

How  to  find  partners  and  opportuni6es  for  horizontal  collabora6on?  ⇒  Iden6fy  appropriate  partners  ⇒  Iden6fy  your  compe66ve  advantage    How  to  manage  horizontal  collabora6on?  What  are  the  legal  issues?    How  to  find  a  neutral  Trustee  when  managing  horizontal  collabora6on?  =>  Be  mindful  of  confiden6ality    How  to  share  benefits/  investments/  risk  through  the  par6cipants?    

Collabora9on  and  Compe99ve  Advantage  • Some  companies  believe  it  means  giving  up  a  measure  of  compe99ve  advantage.  “This  is  old  fashioned  thinking.  Companies  that  collaborate  to  save  supply  chain  costs  will  have  a  compe66ve  advantage  over  those  that  don’t”,argues  Alan  Waller,  Vice  President  at  consultancy  Solving  Efeso.“The  recession  has  pushed  down  volumes  leaving  the  fixed  costs  exposed…companies  must  either  take  out  fixed  costs  or  increase  volumes,  and  the  best  way  to  do  that  is  to  collaborate  with  other  organisa6ons.  There  are  huge  opportuni6es,  but  you  can  only  get  those  opportuni6es  by  focussing  externally”                                                                              The  Times  June  24  2009  

                               AGENDA  

•  Business  Pressures  Today  

•  The  Business  Case  for  Collabora9on  

•  Collabora9on  in  Ac9on  

•  The  Challenges  

•  The  Way  Ahead  

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Collaborative Opportunities

"   Thought-Provokers for Asset-Sharing "   Seasonality

"   Inbound/ Raw’s Consolidation

"   Flow Synchronisation

"   Empty Running

"   Tractor/Trailer/Tanker Sharing

"   Fleet Maintenance

"   Multidrop Distribution

"   Combined Delivery

"   Reverse Logistics/Returns

"   Common Warehousing

"   New Market Development

"   Others………

Source-­‐ELUPEG  Survey  

© Cologicol 2004

Collaboration savings (hoped for)

0 5 10 15 20 25 30

0-5%

6-10%

11-15%

16-20%

21% or more

Savings predicted from collaboration – 6-20% incremental

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Between  September  2011-­‐2014,  the  European  Commission  ac6vely  promote  and  supported  

horizontal  collabora6on  

“Collaborative  Concepts  for  Co-­‐Modality  (CO³)”  was  a  EU  sponsored  consortium  to  create  a  legal  framework,  a  scientific  body  of  knowledge,  an  educational  package  and  a  number  of  inspiring  test  implementations  for  

horizontal  collaboration  and  bundling  in  transport  and  logistics.  The  ultimate  goal  is  to  make  the  European    

logistics  market  more  competitive  and  more  sustainable.  

         

CO3  Consor9um  

•  French  retailers  demand  full  truckload  (FTL)  deliveries  from  suppliers  to  their  warehouses  throughout  France  BUT  strongly  focus  on  fixed  assets  reduc6on.  

•  Vendor  Managed  Inventory  (VMI)  makes  the  suppliers  responsible  for  the  inventory  replenishment  at  the  warehouses.  

•  A  group  of  four  suppliers  led  by  Mars  collaborate  to  fulfil  the  FTL  delivery  requirement  and  to  keep  logis6cs  cost  &  performances  under  control.  

CO3:  Retail  Collabora9on  in  France  

CONCLUSIONS    •  European  Supply  Chains  are  the  most  advanced  in  the  world.  

•  The  penalty  for  this  maturity  is  poor  asset  u6lisa6on.  •  Horizontal  collabora6on  provides  the  opportunity  to  address  these  issues  to  the  

benefit  of  all  stake-­‐holders  in  terms  of  reduced  costs  and  improved  customer  service.  

•  All  this  PLUS  environmental  sustainability.  •  Improved  asset  u6lisa6on  reduces  carbon  emissions  and  reduces  conges6on.  •  Consolidated  flows  also  generate  real  opportuni6es  for  intermodal  developments.  •  Collabora6on  has  been  slow  to  take  off  as  it  is  perceived  to  be  difficult  and  does  

not  fall  naturally  on  the  business  agenda.  •  There  are  now  clear  signs  that  forward-­‐looking  businesses  are  embracing  

collabora6on  and  reaping  significant  rewards.  •  There  are  also  significant  ini6a6ves  targeted  at  understanding  the  barriers  to  

collabora6on  and  providing  prac6cal  ways  for  all  businesses  to  move  forward.  

                                   Think  outside  the  Box  !!  Collaborate!      

43  

ELUPEG Future Group Meetings 2015 Meetings arranged "   Valencia 15/16 April 2015

"   Vienna 9/10 June 2015

"   Hamburg 16/17 September 2015

2016 meetings to be arranged "   Sweden? Port?

ELUPEG Meetings "   Tour/Dinner day 1/Meeting day 2

"   Hosted by companies (dinner/venue/lunch)

ELUPEG IS INCLUSIVE - EVERYONE IS WELCOME!

For  further  informa9on  contact    

• Professor  Alan  Waller  OBE  • email:  [email protected]  

• Home  Business:  +44(0)1933  403712  • Mobile:+44(0)7802  170507