Hoodo Service Manual(V1 01)

5/25/2018 Hoodo Service Manual(V1 01)

1/45

SISS Technology Inc. V1.00

HODOO SIP-30 1/45

HODOO SIP-30

Service Manual

This manual and product are protected by copyright and patent law.

Partial or whole reproduction, copy and translation of this manual and product/ change to electronic media or

mechanically-readable form without prior written consent is strictly prohibited. This manual and product


2/45


HODOO SIP-30 2/45

could have mark / technical errors and they can be changed without prior notice.

SIP-30 is a model name of SiSS Technology Inc.

HODOO is a trademark of SiSS Technology Inc.

SISS Technology Inc. and Logo are trademarks of SISS Technology Inc.

Copyright 2006, 2010 SISS Technology Inc.


3/45


HODOO SIP-30 3/45

Service Manual Information

Please check the followings before reading the manual.

Notice

This mark informs the status which is capable to damage hardware and software on using

Notice

It explains the status which is capable to damage user on using printer. In case that there is this notice in

manual, please be sure to use according to manual.

TIP

It explains convenient method.

Reference

It explains helpful article.


4/45


HODOO SIP-30 4/45

1. IDENTIFICATION DATA

1.1 Identification Data

1.2 Identification of the Machine type

1.3 Approval Data of Manufacturer

2. MODULE MAINTENANCE

2.1 Main Case

2.2 Side Case

2.3 LCD Board

2.4 Main Board

2.5 TPH / HEAD Block

2.6 MS Module

2.7 IC Module

2.8 PAN Module

2.9 Card Guide Module

2.10 Hopper Module

2.11 TPH UP/DOWN Modules

2.12 Belt Module

3. BOARD CONNECT

3.1 Main Board Connect

3.3 Flip-Over Board Connect

3.4 IC Board

4. PART NAME

4.1 Main Module Name

4.2 Switch and Ports

4.2 LCD Display

5. TROUBLE SHOOTING

5.1 Faulty of printing

5.2 Faulty of MS

5.3 Faulty of Smart IC


5/45


HODOO SIP-30 5/45

5.4 Error Code Table and action

5.5 TPH Module Replacement

6. SPARE PARTS


6/45


HODOO SIP-30 6/45

HODOO SIP-30/SIP-30F

1. IDENTIFICATION DATA


7/45


HODOO SIP-30 7/45

1.1 IDENTIFICATION DATA

1.2 IDENTIFICATION OF THE MACHINE TYPE

1.3 APPROVAL DATA OF MANUFACTURER

Form Approval sticker related the product is

adhered on the bottom.

There are serial no. and identification of the

machine type in the sticker.

Model: HODOO SIP-30

TYPE: Card Printer

Rated Voltage: 24V / 2.5A

Serial No : Serial Number & Barcode


8/45


HODOO SIP-30 8/45


2. MODULE MAINTENANCE


9/45


HODOO SIP-30 9/45

2.1 Main Case

1. Remove the screws of No. on thebottom.

1. Remove the screws of No. on thecase.

1. The screws of No., on the bottom and

No., on the case are different kind.


10/45


HODOO SIP-30 10/45

2.2 Side Case

1. Side cases are adhered on the main frame

to the Hopper and Stacker direction. The case

No. is Hopper side case and No. is for

Stacker.

1. At the front direction, remove 4pcs of No.

, spherical head screw on the main

frame.

1. At the back direction, remove 4pcs of No.

, spherical head screw on the main

frame.


11/45


HODOO SIP-30 11/45

2.3 LCD Board

2. Remove Flat Cable which is connected with

Main board.

1. Remove 4pcs of No. flush bolt on the LCD

board.


12/45


HODOO SIP-30 12/45

2.4 Main Board

1. Remove No. spherical head screw on the

bottom of main frame at the Hopper direction.

2. Remove the connected cables while lifting

the main frame.

1. Remove 6pcs of No. spherical head

screw on the bottom.

1. After removing the connected cables, lift the

frame clockwise on the No. axis.


13/45


HODOO SIP-30 13/45

2.5 TPH / HEAD Block

1. Turn the No. - type screwcounterclockwise and remove the clamp screw.

2. Remove the cable which is connected to No.

TPH module.

3. After removing clamp screw and the

connected cable of TPH module, separate the

module in the arrow direction.

1. Remove 2pcs of No. spherical head

screw on the main frame for HEAD Block.

1. If you remove separated TPH and HEAD

Block, it can be divided like the right picture.


14/45


HODOO SIP-30 14/45

2.6 MS Module

No.Pressure Roller is important for MS working. Get the Roller to move smoothly on installing.

1. After removing fixed MS Pressure Roller,

remove No. MS Module set screw and No.

Flat-Cable which is connected to MS Module

and Main Board.

1. The parts related to MS Module are like the

followings.

1. Remove No. screw of the back Frame

and No. MS Head Pressure Roller.


15/45


HODOO SIP-30 15/45

2.7 IC Module

In case that the pressure of No. IC Contact is low, it might not work normally. In order to raise the

pressure of Contact, move No.Solenoid Module to back direction and make pulling power strong.

1. The instrument, which is connected to No.

Solenoid and No. Contact Board, works as

making Solenoid rectilinear motion and Contact

Board up-and-down motion.

1. No. cable is connected to IC Contact

Board.

2. No. cable is connected to Mobile SIM

Board of left bottom in front of Hopper.

3. No. cable is connected to CN15 Connect

of Main Board.

1. The related parts with IC Module are like the

followings.

2. No. Board is Mobile SIM Board.

3. No. Board is IC Board.

4. No. Board is Contact Board.

5. No. Board is connecting Module of

Solenoid with Contact Board.


16/45


HODOO SIP-30 16/45

2.8 PAN Module

The function of PAN is to cool down the temperature of TPH surface. As the space between Block and PAN,

dont give a shock at the top of PAN.

1. Remove 4pcs of screw fixed on PAN Block.

1. In case of changing PAN from PAN Block,

remove 4pcs of No. screw and separate it

with Block.


17/45


HODOO SIP-30 17/45

2.9 Card Guide Module

The tape of No.Cleaning Roller is consumables and can be used as changing if necessary.

1. No. Guide for Card Thickness is equipped

in the front of Hopper and Antistatic Brush is

connected all in one.

2. It sets up the thickness of card as turning

No. gauge left and right.

1. The Guide for Card Thickness consists of

right pictures module.


18/45


HODOO SIP-30 18/45

2.10 Hopper Module

Please be careful not to give a shock to the bearing to connect Main Frame with Roller Shaft on disassembling.

If the bearing is damaged, it might not work normally.

1. The Roller of Hopper Module is special

Roller which has Embossing treatment.

2. Removing Hopper Module is like the

following.

-. Remove the screw of Hopper Guide

connected to both side of Main Frame like No.

.

-. Disassemble the parts such as Roller, Belt,

and gear.

-. Disassemble the Hopper Guide of Main

Frame, broaden the Frame and remove the

Hopper Module.

1. If removing Hopper Module, the parts are

like the right picture.


19/45


HODOO SIP-30 19/45

2.11 TPH UP/DPOWN Module

1. No. and sensor are connected to

CN20 and CN19 each.

1. No. and sensor are connected to

CN20 and CN19 each.


20/45


HODOO SIP-30 20/45

2.12 Belt Module

No.Tension Bearing controls the tension of Belt and sets No.Belt to have proper tension. In case that the

tension of No.Belt is not proper, Jitter can occur on MS Read, Write. Also, the tension of No.Belt is

not proper, a horizontal line can occur when printing or the printing quality can be debased.

1. It consists of total 5pcs of Belt of 4 MX Belts

and 1 TN Belt.

1. No. Belt connects 3rd Roller and Printer

Roller.

2. No. Belt connects Main Feed Motor and

Printer Roller.

3. No. Belt connects 1stand 2ndRoller.

4. No. Belt connects Card Feed Motor and

Feed Roller.

5. No. Belt connects 2nd Roller and Printer

Roller.


21/45


HODOO SIP-30 21/45

This page is left empty due to editing reason.


22/45


HODOO SIP-30 22/45


3. BOARD Connect


23/45


HODOO SIP-30 23/45

3.1 Main Board Connect

Connect No Device Connect No DeviceCN8 PAN Motor CN21 Ribbon Check SensorCN9 Reserved CN23 MS Module

CN10 Reserved CN25 LCD ModuleCN11 Flip-Over Module CN26 Path Sensor 4CN12 RF Board CN27 Path Sensor 3CN13 Reserved CN28 Path Sensor 2CN14 Reserved CN29 Path Sensor 1CN15 IC Board CN31 Main Feed MotorCN16 Reserved CN32 Ribbon MotorCN17 Reserved CN33 IC Solenoid MotorCN18 Ribbon Encoder Sensor CN34 TPH UP/DOWN MotorCN19 TPH DOWN Sensor CN35 Card Feed MotorCN20 TPH UP Sensor

CN26 CN27

CN1

CN16N15N12

CN11

CN21 CN17N13

CN34

CN33N32 CN29N25

CN35 CN28

CN31

CN14CN18 CN19 CN2

CN8

CN9

CN23

CN7


24/45


HODOO SIP-30 24/45

3.3 Flip-Over Board Connect

Connect No Device Connect No DeviceCN1 Reserved CN10 Printer to Flip-Over SensorCN2 Flip-Over Rotate Motor CN11 ReservedCN5 Flip-Over Feed Motor CN12 Upper SensorCN6 Reserved CN13 ReservedCN7 Down Sensor CN14 ReservedCN8 Reserved CN15 To Print Main Board CN11CN9 Reserved

CN1 CN7N12CN9CN11CN13

CN8CN6CN1

CN14CN15 CN2CN5


25/45


HODOO SIP-30 25/45

3.4 IC Board

Connect No Device

CN1 To Printer Board CN15

CN2 Mobile SIM Module

CN3 IC Contact Module

CN1

CN3

CN2


26/45


HODOO SIP-30 26/45


4. PART NAME


27/45


HODOO SIP-30 27/45

4.1 Main Module Name

No.Printer Head can be high temperature in use. Please be careful. Also, in case of jam, please make sure toturn off the printer power and remove card jam. Otherwise, it can be reason of problem.


28/45


HODOO SIP-30 28/45

No. Name Function

1 Cover Open the cover for replacing ribbon and removing CARD JAM.

2 Ribbon CoreIts for installing color/mono ribbon. If putting ribbon cartridge slightly,

ribbon cartridge is installed.

3MS Head

(Option)

Please make sure to get MS Head not to be damaged.

4 Color sensor It detects the boundary of color ribbon.

5 Stacker Printed cards pile up in Stacker. Maximum load is 50.

6 LCDIt shows printer status on color LCD. Please refer to LCD instruction for

detail function.

7 ButtonIt supports the range of ribbon and cards ejection. Please refer to the

instruction for button for details.

8 LED It shows the present status of printer with convenient LED.

9 Hopper

HODOO printer supplies Hopper of card a piece or cards in a row. In case of

supplying cards in a row, open Hopper to the front and file up several cards.

Also, if equipping Hopper guide, it prevents dust from go into the card.

10 Guide

It controls the thickness of cards. If the card Guide is adjusted wrongly, cards

over 2 can be inserted at the same time and card jam can occur. Please be

careful.

11 Smart Card

Contact(Option)

Its for Smart Card Contact.

12 TPH Head300DPI TPH Head. Head. If something sharp is touched on the Head, it can

be damaged. Please be careful.


29/45


HODOO SIP-30 29/45

4.2 Switch and Ports

No. Name Function1 Power switch Power switch

2Power(24V,

2.5Am)

It uses DC 24V(2.5A). In case of adapter lacking capacity, it can be a

problem.

3 USB port USB port. It supports both USB 1.1 and 2.0.

4 Serial port Extra Serial Port.

Please use the Power Supply of appropriate standard. If you use the Power Supply of substandard or against

standard, it can be a reason of malfunction and trouble.

Other ports except for above 4 ports are equipped for supporting printer function. They arent supported in normal

model.


30/45


HODOO SIP-30 30/45

4.2 LCD Display

1. LCD Display

It shows the text of 4 lines according to status.

2. LED

LED Status Function

GreenON Printer Power ON

OFF Printer Power OFF

Orange Blinking Sending/Receiving Data

Red

OFF Normal

Blinking

Printer Error

-. Break of Ribbon(In case that the printer checks End Mar)

-. Other Errors

3. Button

Button Function

Feed It makes all the sensors in the Path work and removes cards on path.

Ribbon It finds printing start point(Yellow) of color ribbon.

PowerOn + Feed button Self Test mode

For combination with Power, it works only in case of pushing the button over 3 seconds.

Clean Card is consumables. In case that inner roller has a lot of dust, please use Clean Card for cleaning.

ButtonLCD Display

LED


31/45


HODOO SIP-30 31/45

This page is left empty due to editing reason.


32/45


HODOO SIP-30 32/45


5. TROUBLE SHOOTING


33/45


HODOO SIP-30 33/45

5.1 In case that printing status is bad

Problem Expected reason Solution

Printing Error

Printer Power off Check the Printer Power.

USB cable is not connected. Check connected status of USB cable.

No cards on Hopper Supply cards and try again.

No ribbon or out of ribbon Check installed status of ribbon.

Not using SIP-30 printer driver Check printer drive in printing.

Faulty of printing

status

Surface of cards is rough or cards

have alien substanceUse cards of which surface is smooth.

The thickness of cards is out of

support

Printing status cannot be good if using the cards out ofstandard thickness.

Supported card(thickness) : 0.25mm ~ 1.60mm

Break of ribbon

The thickness of cards is out of

support

Check whether the thickness of cards is within printer

support. In case of printing on the cards out of standard

thickness, ribbon can be broken at the start/end point.

Too much high temperature of

TPH Head

On printing in a row, if the head is high temperature,

ribbon can be broken. After cooling down printer head

temperature, try to print again.

The value of No.11 Parameter 11 Check if the value of No.11 Parameter is set up too high.

Card jam

Card supply problem from Hopper

Make the cards of Hopper not to have static or moisture.

Adjust card guide of Hopper entrance and make the cards

to be supplied smoothly.

File up proper quantity of cards on Hopper.

Check whether to be alien

substance on the inside for cards to

move.

If there is alien substance on the inside, remove it.

In case that cards are

supplied as

overlapping.

Adjustment of card guide isnt

set upSet up the card guide as much as the cards thickness.


34/45


HODOO SIP-30 34/45

5.2 In case that MS working status is bad

Problem Expected Reason Solution

MS Read/Write Error

Wrong set up of LOCO/HICO Before MS Write, check if the command of LOCO/HICO

is normal.

Alien substance on MS head Clean head and printer roller with Clean Card.


35/45


HODOO SIP-30 35/45

5.3 In case that Smart IC status is bad

Problem Expected Reason Solution

Smart Card working

Error

Smart Card Chi is not connected

with PC

After turning OFF/ON the printer power again, check if

the Smart Card is connected normally.

Contact position is not correct Use the program which can find Contact position

automatically and setup correct Contact.

Smart Card driver isnt installed. Install Smart Card driver.

Shortage of Contact Solenoid

pressure

If the pressure of IC Contact Solenoid is short, problem

can occur because of incomplete contact. Adjust Solenoid

position and setup Contact pressure higher.


36/45


HODOO SIP-30 36/45

5.4 Error code and solution

Code : Hex (decimal number)

Error Reference 1) This provision occurs because of printers malfunction. In these case, turn OFF/ON printer

power and restart. If same error occurs, please contact AS center.

Code Description Solution

0x00(0) Normal Normal

0x15(21) Card jam on cards movement. Remove a card of inside printer.

0x16(22) No card in the printer. Remove a card of inside printer.

0x33(51) EEPROM write error Error Reference 1)

0x36(54) Undefined command Error Reference 1)

0x34(52) EEPROM read error Error Reference 1)

0x37(55) Abnormal CRC of command Error Reference 1)

0x38(56) Flash ROM write failure Error Reference 1)

0x39(57) Error of command factor Error Reference 1)

0x40(64) Fail to find ribbon color Check the ribbon of printer.

0x41(65)

Cant pick up cards from Hopper Check if there are cards in Hopper.

In case that there is lots of dust on inserting

roller, remove it and reuse.

0x42(66)

High temperature of TPH The temperature of TPH is too high. After

turning off printer power, please wait until the

temperature cools down and reprint.

0x43(67) Fail to verify on Magnetic write Check MS card.

0x44(68)Fail to move TPH head up-and-

down.

Contact AS center.

0x45(69)Fail to adjust color sensor

automatically.

Check the color sensors working.

0x46(70) Finding End Mark of color ribbon Change the color ribbon.

0x48(72)Ribbons slot is detected too

much.(over 100)

Check the ribbon of printer.

0x47(71)Slot isnt detected because of out

of ribbon or broken.

Check the ribbon of printer.

0x60(96) USB RX Error Check USB Cable.

0x61(97) USB TX Error Check USB Cable.


37/45


HODOO SIP-30 37/45

Code :Hex (decimal number)

Code Description Solution

0x80(128) Normal Normal

0x81(129) Invalid handle Check printer power, USB cable.

0x82(130) Cant find device Check printer power, USB cable.

0x83(131) Cant open device Check printer power, USB cable.

0x84(132)File Seek error Cant find a file on using temporary file.

Reboot windows.

0x85(133)File IO error Cant find a file on using temporary file.

Reboot windows.

0x86(134)Shortage of resource Resource of Window OS is short. After closing

unnecessary program, use it.

0x87(135) Invalid Parameter Error reference 2)

0x88(136) Failure of open device write Error reference 2)

0x89(137) Failure of device write Check printer power, USB cable.

0x8A(138) Failure of device read Check printer power, USB cable.

0x8B(139) Not support Check printer power, USB cable.

0x8C(140) Unknown error Error reference 2)

0x8D(141) Exception handling error Error reference 2)

0x8E(142) Start Mark error Error reference 2)

0x8F(143) End Mark error Error reference 2)

0x90(144) Parity error Error reference 2)

0x91(145) LRC error Error reference 2)

0x92(146) Invalid length error Error reference 2)

0x93(147) Blank TRack error Error reference 2)

0x94(148) Verify error Error reference 2)

0x95(149)Abnormal error of frequency

waveform on Read

Error reference 2)

0x96(150) Jitter error on MS Read Error reference 2)

Error reference 2) This provision occurs on Magnetic (MS) and software working. In this case, reboot the

window. If same error occurs, please contact AS center.


38/45


HODOO SIP-30 38/45

5.5 TPH Module Replacement

- Removing the pin of TPH module

- Separating TPH module

Remove the fixing pin of TPH module in Head

block.

Pull the released TPH module.

Separate TPH module with the connected cable and

remove it.


39/45


HODOO SIP-30 39/45

- Assembling New TPH module

Assemble the TPH module in reverse order of

disassembling.

After completing TPH assembly, write the resistance

value of TPH (ex, R=3229) in ToolBox.


40/45


HODOO SIP-30 40/45


6. SPARE PARTS


41/45


HODOO SIP-30 41/45


42/45


HODOO SIP-30 42/45


43/45


HODOO SIP-30 43/45


44/45


HODOO SIP-30 44/45


45/45


HODOO SIP-30 45/45

Documents

Hoodo Service Manual(V1 01)