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Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

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Page 1: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United
Page 2: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Honoring Choices: Sparking essential end of life conversations in your community

Page 3: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Honoring Choices® PNW’s vision is that everyone will receive care that honors

personal values and goals at the end of life

Page 4: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

My Dad’s Story

Page 5: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Who is Impacted?

Page 6: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Looking Inward

Do your loved ones know your wishes?

Are they written down?

Do you know the wishes of your loved ones?

Are they written down?

Page 7: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Honoring Patient Wishes?

70% 70%

83% 23%

Prefer to die at home

Say they have put

their wishes in writing

Say important to put

wishes in writing

Of Americans die

outside the home

Sources: 1.Californians’ Attitudes Toward End-of-Life Issues, Lake Research Partners, 2011. Statewide survey of 1,669 adult Californians, including 393 respondents who have lost a loved one in the past 12 months.

2. Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United States: An epidemiologic study. Crit Care Med 2004;32(3):638–43. 3. The Support Investigators. A controlled trial to improve care for seriously ill

hospitalized patients. The study to understand prognoses and preferences for outcomes and risks of treatments (SUPPORT). JAMA 1995;274:1591-8

Page 8: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Honoring Patient Wishes?

47% Of physicians knew when their patients

preferred to avoid CPR

67% 7% 25%

Preferences Around Prolonging Life

Dying a natural death if heartbeat or breathing stops Medical providers doing everything to prolong life Not sure

Page 9: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Honoring Patient Wishes?

36%

44%

55%

57%

58%

60%

60%

61%

66%

67%

Living as long as possible

A care team who will respect my cultural beliefs

Not feeling alone

Making sure my wishes for medical care are followed

Being able to pay for the care I need

Making sure family is not burdened by tough decisions

Having loved ones around me

Being at peace spiritually

Being comfortable and without pain

Making sure family not burdened financially by my care

Rating factor “Extremely Important”

Sources: 1.Californians’ Attitudes Toward End-of-Life Issues, Lake Research Partners, 2011. Statewide survey of 1,669 adult Californians, including 393 respondents who have lost a loved one in the past 12 months. 2. Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive

care at the end of life in the United States: An epidemiologic study. Crit Care Med 2004;32(3):638–43. 3. The Support Investigators. A controlled trial to improve care for seriously ill hospitalized patients. The study to understand prognoses and preferences for outcomes and risks of treatments (SUPPORT). JAMA 1995;274:1591-8

Families reported that 50% of patients who

died in the hospital experienced moderate –

severe pain

50%

Americans died during a hospitalization that

included ICU services

1/5

Page 10: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Program Components

PROFESSIONAL

DEVELOPMENT

Support, Educate, and

Engage

ADVANCE CARE

PLANNING

Across the Healthcare

Continuum

ADVOCACY

Simplify the Process of

Documenting Wishes

CENTRAL

REPOSITORY

Ensure Availability of

Documents

COMMUNITY

ENGAGEMENT

Culture Change

Page 11: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Advance Care Planning

Advance care planning (ACP) is a process which helps

individuals think about, talk about, and write down their choices for future healthcare

decisions

Page 13: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Sustainable, Evidence Based Program

Faculty

Instructors

Facilitators

Faculty

Instructors

Facilitators

Page 14: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Key Elements in Sustaining an Effective ACP Program

System Redesign

Community Engagement

Education & Certification

Continuous Quality

Improvement

Page 15: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Five Promises of an Advance Care Planning System

PROMISE #1

We will initiate the conversation

PROMISE #2

We will provide assistance with

advance care planning

PROMISE #3

We will make sure plans are clear

PROMISE #4

We will maintain and retrieve plans

PROMISE #5

We will appropriately follow plans

Page 16: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Program Participants

Page 17: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Member Spotlight – Pullman Regional Hospital• 1st Cohort of Honoring Choices PNW

• Focus on the community:• Pilot study to enhance ACP awareness

• Community leaders participated in facilitator training

• Skilled volunteer facilitators provided patience centered care services

• Physician champion for wellness patients

• Focus on employees – health insurance points awarded for participation

• Dedicated hospital resources

Page 18: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Foundational Progress

teams from 27 organizations 49

certified facilitators having

conversations with patients220

certified instructors training and

mentoring facilitators34

Measure Goal Progress

Conversations include

healthcare agent50% 60%

Conversations that result in a

completed advance directive50% 39%

Conversation evaluation results ≥4/5 4.9

2,500+ Conversations Reported To-Date

“This session was invaluable for

me. The facilitator took some

very complex topics and helped

me really understand them”

Page 19: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Challenges

Competing demands and limited resources

Confusion Difficult conversation Mistrust

What are the challenges in your community?

Page 20: Honoring Choices - WSHA Home Page...Angus DC, Barnato AE, Linde-Zwirble WT, Weissfeld LA, Watson RS, Rickert T, Rubenfeld GD. Use of intensive care at the end of life in the United

Spark the Conversation in Your Community