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HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally Agenda Overview Functions Stats Benefits Price

HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

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Page 1: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

HomeSwapper Presentation

The Professional, Easy to Use Service Working for

Landlords Locally, Regionally & Nationally

Agenda Overview Functions Stats Benefits Price

Page 2: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

• The Overview

• Functions

• Welcome…to the service – Search >> Search Results >> Full Details– Registration– My Pages >> My Matches– Match Alerts– Partnering landlords’ tenant approval process– Landlord implementation

• Statistics

• Benefits to partnering landlords

• More information

Agenda Overview Functions Stats Benefits Price

Page 3: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

Agenda Overview Functions Stats Benefits Price

• HomeSwapper launched in February 07 with a view to filling the void created by the CLG’s decision to terminate the government funded National “Homeswap” service which was facilitated by the HOMES organization and more latterly moveUK

• HomeSwapper uses the software that had been developed for the CLG to replace Homeswap, so it’s the perfect replacement service but also it's a significant improvement in a number of ways

• HomeSwapper is now the UK’s largest active database of social housing tenants looking to exchange homes and to date since launch we have had nearly 80,000 tenants register on the site and identified over 600,000 matches.

• HomeSwapper is constantly developing the site to aid both landlords and tenants including ‘Under Occupancy Alerts’ for landlords.

Page 4: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

Agenda Overview Functions Stats Benefits Price

•Local and national service

•Quick and easy registration

•Instant access to contact details of potential swappers

•Automatic matching of new homes that meet registrants requirements

•Question / Answer channel to share information

• Frequent match alerts sent by email or text message

• Landlord support material and activity

• Exclusive landlord website area

• Under-occupancy alerts

• Accessibility - ‘No-internet’

• Return of the In, Out & Within LISTS!

Page 5: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

www.homeswapper.co.uk

Agenda OverviewFunctions Stats Benefits Price

To search for properties

simply click the ‘Search’ tab.

Page 6: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

Agenda Overview Functions

Stats Benefits Price

www.homeswapper.co.uk

To search for an area you will need to type

in a town/village name we do not search by district

Click ‘Find/Check’ to

bring up the area names

below

Bedrooms, Home Type and Rent amount will depend on what the

tenant requires. Then simply click ‘search’ to bring up all available

properties.

Select the distance you wish to search.

(Distance is measured from the very centre

of that area outwards)

Select the correct area

name from the drop down list that appears

below

Page 7: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

www.homeswapper.co.uk

Agenda Overview Functions Stats Benefits Price

This page will bring up all

search results for the criteria you have chosen.

Unless the tenant is logged in, they can only access ‘Full Details’ of the property, they

will not be able to obtain ‘contact details’ or add the property to ‘My favourites’

Unless they are a full member of the site.

Page 8: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

www.homeswapper.co.uk

Agenda Overview Functions Stats Benefits Price

‘Full Details’ of a property will look

like this.

Page 9: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

www.homeswapper.co.uk

Agenda Overview Functions Stats Benefits Price

Page 10: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

www.homeswapper.co.uk

Agenda Overview Functions Stats Benefits Price

If a tenant is logged in they can add the property to ‘My

Favourites’ which would look like this.

Page 11: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

www.homeswapper.co.uk

Agenda Overview Functions Stats Benefits Price

Useful information for landlords can be found in the ‘landlord’ section of

the site.

Various information is available to landlords including case studies,

relevant paperwork, posters and a landlord helpline.

Page 12: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

Agenda OverviewFunctions Stats Benefits Demo

Text alerts

fortnightly

Email alerts

weeklyLetter alerts

monthly (optional)

Page 13: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

This is an example of a partnering landlord link

from their own website. It improves tenants options by making them aware HomeSwapper is free to

them.

Page 14: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

HomeSwapper can personalise application

forms for you to hand out to tenants without internet access.

Page 15: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice
Page 16: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

• Registrations since launch over 80,000

• Current registered applicants: 28,000

• Applicants with matches: 75%

• Current matches: Over 600,000

• Average Matches per Person: 30

• Properties added to My Favourites: 128,000

• Reported Swaps: Approximately 2,800

• 3, 5 & 6 ways!

• Over 230 landlords participating with HomeSwapper

• 800,000 units = 20% of national stock

Agenda OverviewFunctions Stats Benefits Price

Feb 2007 to January 2008

Page 17: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

Agenda Overview Functions Stats Benefits Price

Why promote mutual exchange & HomeSwapper?

• Helps to reduce void costs

• Helps to identify under-occupancy

• Increases choice for tenants

• Inexpensive, quick & easy to implement

• Empowers tenants to try and help themselves

• Reduce transfer list?

Page 18: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

Agenda OverviewFunctions Stats Benefits Price

• The Uk’s only national mutual exchange site for both tenants and landlords

• Is a professional Local & National exchange service

• That is inclusive of all RSLs and their tenants

• With minimal landlord administration

• That empowers tenants with or without internet access

• Delivers landlords a managed mobility solution (KLOE)

• Effectively reduces void costs

• Identifies under-occupants willing to move

• Is the easiest, fastest & greatest chance of finding a match

• Is FREE to tenants of participating landlords

Benefits of Partnering with HomeSwapper

Page 19: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

Agenda OverviewFunctions Price

"HomeSwapper is already being used extensively with up to 6 Raglan residents registering on the website every day. The service makes the whole exchange process easier and provides much quicker information for residents."

Steve Hayes. Compliance & Support Officer, Raglanwww.raglan.org/Raglan+Today/News/Raglan+introduces+free+HomeSwapper+Service+for+Residents.htm

BenefitsStats

"We looked into other mutual exchange services but they were

not as professional as HomeSwapper, not by a long stretch“

Emma Brickwood, Senior Housing Assessment Officer, Hillingdon Homes

Page 20: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

Agenda Overview Functions Stats Benefits

Price

• If a Landlord does not subscribe to the HomeSwapper mutual exchange there will be a monthly fee chargeable to their tenants

• The fee will be:- £ 6.95 per 3 months

£12.95 per 6 months £23.95 per 12 months

• If a Landlord does subscribe to HomeSwapper service there will be no charge to the landlords tenants

Page 21: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

Agenda Overview

Functions Stats Benefits Price

Nil

Nil

Nil

Nil

Nil

Nil

Nil

Direct Cost

to Tenant

As Previous

List Cost(approx)

Price on Application4,00015,000-Above

Nil3,00010,000-14,999

Nil2,5005,000-9,999

Nil2,0002,000-4,999

Nil1,0001,000-1,999

Nil500100-999

Nil2500-99

Extra Cost to Landlords

LandlordAnnual Fee £

Stock

HomeSwapper costings when landlord does subscribe to the service.Fee’s are guaranteed to be frozen until at least 2009

Page 22: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

• HomeSwapper processing service for paper tenant application forms at £5 per form

• Lists £5.95 per list (£7.45 non partnering organisations) per 50 double-sided A4 printed sheets (plus postage and packing)

• Monthly letters detailing matches sent direct to their registered tenants who do not have email access at £1 per letter (plus postage and packing).

• *All Fee’s exclude VAT

Optional landlord services

Agenda Overview Functions Stats Benefits Price

Page 23: HomeSwapper Presentation The Professional, Easy to Use Service Working for Landlords Locally, Regionally & Nationally AgendaOverviewFunctionsStatsBenefitsPrice

Moving forward…

• HomeSwapper Posters and link on web site

• Inform all tenants on transfer list• Set up PC in reception • Tenant day• Order HomeSwapper lists• Sign up to participate with full benefits• To find out more call our landlord helpline on 08456 187162