Home - UPA of NSW Ltd - UNITED PROTESTANT ASSOCIATION … · 2017-10-03 · UPA ANNUAL REPORT 2017 Philosophy of care The United Protestant Association, (UPA) is a Christian organisation

Annual Report

United in Christian Care

UNITED PROTESTANT ASSOCIATION OF NSW

2017

U PA A N N UA L R E P O R T 2 0 17

Philosophy of careThe United Protestant Association, (UPA) is a Christian organisation that aims to provide quality service and care. We believe that every person that we care for has the right to live in peace with dignity, respect and security. That right does not diminish, irrespective of age.

We welcome people from all religious and cultural backgrounds. We convey compassion, kindness, respect and honesty in our work. Our staff and volunteers encourage and empower those we care for to choose their own path. Mindful of how we ourselves would like to be treated, we aim to provide a caring atmosphere of Christian love and understanding.

When we have failed to live up to our Mission, Values or Philosophy of Care we will seek to make amends.

Our valuesCOMPASSION

RESPECT

INTEGRITY

KINDNESS

INCLUSIVENESS

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Our missionUPA’S MISSION IS TO OFFER CARE OF THE HIGHEST POSSIBLE STANDARD

CONSISTENT WITH UPA’S CHRISTIAN COMMITMENT AND THE

EXPECTATIONS OF SOCIETY.


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After careThe United Protestant Association of NSW (UPA) established 13 children’s Homes between 1940 and the early 1980’s when these larger institutional Homes were wound down and closed. From that time until the mid 1990’s we also managed a number of smaller Group Homes. Over those two periods, some Homes were well managed and some were not. We sought to be trusted by children, parents, and the State, but we freely acknowledge that in many of our Homes we failed to provide the safe and nurturing environment that children need to thrive. Emotional, physical and sexual abuse did occur in some of those Homes. We are ashamed of those failures and offer our sincere and deep apology for the harm caused. Today, we seek to make amends by listening and believing, offering access to records, reporting to authorities, funding counselling services and making redress payments. We welcome contact from any person who once resided in a UPA children’s Home. Whenever we receive an allegation of abuse we work with NSW Police to ensure that each person has the opportunity to be heard, information gathered and action taken. We are committed to ensuring privacy is protected and that care, support and services are readily available.

Our Contact details:

After Care Support: Graham Hercus 02 9482 4530, [email protected]

General Manager: Steve Walkerden 02 9482 4530, [email protected]


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Contents OUR ORGANISATION IN 2017 05

A MESSAGE FROM THE BOARD 08

OUR DISTRICTS 10

MEET THE BOARD 16

FINANCIAL INFORMATION 19

DIRECTORY OF SERVICES 26

Henty

Maitland

OrangeMolong

Yeoval

HolbrookCulcairn

The Rock

Macksville

Ulmarra

Casino

Murwillumbah

Alstonville

Albury/Wodonga

Tweed Heads

Dubbo

Jindera


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RESIDENTIAL AGED CARE19 Centres 854 Places

RETIREMENT VILLAGES37 Centres 614 Places

SERVICED APARTMENTS2 Centres 56 Places

HOME CARE PACKAGES641 Packages

VETERANS HOME CARE (DVA)4 Centres 217 Packages

DAY CENTRES2 Centres

CARER RESPITE CENTRES2 Centres

YOUTH CARE1 Centre

OPPORTUNITY SHOPS3 Shops

Our services

Howlong

Beechworth

SYDNEY AREAWahroongaPendle HillCarramarKogarahStanwell Park

Wallsend

West Wyalong

Wagga Wagga

Founded in 1941 byTHOMAS U. AGST B.E.M. J.P.


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ACROSS A WIDE GEOGRAPHIC AREA AND THROUGH A COMPLEX RANGE

OF PROGRAMS, MEMBERS, STAFF, VOLUNTEERS, RESIDENTS, CLIENTS,

FAMILY AND FRIENDS JOIN TO OFFER QUALITY CARE AND SUPPORT FOR

OLDER AND YOUNGER PEOPLE IN OUR COMMUNITIES.

Our organisation in 2017

In 2017, the UPA is made up of 10 Districts and one Branch, all of which have a healthy degree of operational autonomy. However, they are all bound together under the one mission and company structure. Local governance, management and administration are a core strength of the UPA’s work.

Living OptionsUPA continues to offer a wide range of accommodation options throughout its Districts and Regions including retirement villages, serviced apartments, home care services and residential aged care facilities which include specialised units to care for people living with dementia.

Retirement VillagesUPA have over 660 independent living units, villas and serviced apartments where residents can continue to live independently without the demands of house and garden maintenance and enjoy an active and peaceful retirement. UPA retirement villages offer regular social activities, 24-hour emergency call systems, home and garden maintenance and the opportunity to be part of a close-knit community.

Communal facilities / Community Centres are also a common feature in UPA’s retirement villages where residents, their families and friends can enjoy a wide variety of services and amenities. Depending on the village, these can include a library, barbeque area, cafes and computer rooms. For the residents’ enjoyment and relaxation there are hairdressers, wellness rooms, chapels, pastoral support and private lounge or garden areas where they can simply relax. In some cases, our villages are co-located with an aged care centre providing Ageing in Place for its residents; as well as access to our community care services for that extra assistance if needed. Each UPA retirement village offers different styles of accommodation and amenities, as well as having varying policies regarding pets, visitors, parking etc.

Residential CareResidential care provides professional care by skilled and qualified staff in partnership with our residents and their families, to ensure that individual needs and expectations are delivered in a completely safe and secure environment.

Whilst each UPA residential home differs from facility to facility high standards are uniform throughout them all.

Community Care ServicesIn February 2017, the Government rolled out the Increasing Choice in Home Care reforms to ensure a more sustainable and quality driven aged care system that is more consumer driven. As a consumer, the reforms allow choice in whichever provider you believe suits your needs and provides the best care for you.

At UPA, we work closely together with each person to provide services to best suit their requirements.


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Our organisation in 2017 continued

We have invested time and resources into ensuring that this important sector of services continues to grow in the coming year.

Day ClubsUPA currently has two Day Club Programs located in the Murray River Region which offer people the chance to get together to relax, socialise and share in a wide variety of activities whilst allowing their carers respite time. The Central West Region of UPA hope to establish a Day Club in the latter part of 2017. Staff and volunteers are well-equipped to support the needs of the clients, some of whom may be socially isolated or have a disability that restricts them from connecting to their peers and carers.

Carer RespiteOur Commonwealth Respite and Carelink Programs in the North Coast Region provides information about respite options and other support services in the local areas. The program provides a link to those services and assists carers to access short-term and emergency respite support.

Respite options are not limited to aged care but also include mental health respite, disability respite support and young carers at risk.

Youth CareYouth Care UPA has been managed by UPA Far North Coast for 20 years. It provides 24-hour support to young people and their carers.

Youth Care refers to programmes for children and young people who need to be cared for away from their own families for a variety of reasons. Appropriate care meets the physical, cultural, social, economic and spiritual needs of the young person.

It is our mission to provide an out of home care service which empowers young people, and creates opportunities for their future to enhance their quality of life. This is be achieved in collaboration with the young person, their family and other relevant people.

We work closely with the child’s birth family.

Opportunity ShopsUPA has three opportunity shops which are staffed predominantly by wonderful volunteers. Funds raised from these three shops are invested back into the local community and earmarked for different projects or improvements to the UPA facilities. Bracken House in Dubbo received funding for new furniture for its dementia unit directly from funds raised from the shop.

The Buena Vista Opportunity shop in Orange has been running for 56 years which makes it the oldest retail business in Orange. The Retro Op Shop at Ulmarra supports our work at Rathgar Lodge.


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“ALTHOUGH AGED CARE REFORMS ARE PLACING FINANCIAL PRESSURE

ON ALL PROVIDERS, UPA IS WELL PLACED TO MEET THESE CHALLENGES

WITH A STRONG BALANCE SHEET AND A PREPAREDNESS TO ADAPT

TO A CHANGING ECONOMIC ENVIRONMENT.”

It is a pleasure to present this Annual Report highlighting the breadth of our work amongst the communities we serve. During the year our Board, managers and staff have upheld our values of Compassion, Respect, Integrity, Kindness and Inclusiveness. It is in the application of these values that we fulfil our Mission “To offer care of the highest possible standard consistent with the UPA’s Christian commitment and the expectations of society”.

In March 2017 representatives from all District Executives met together with the Board and senior staff at an “Ideas Workshop” to discuss a variety of proposals aimed at developing strategy for UPA. The ideas were many and varied with priorities for action covering marketing, investments, merging of districts, dementia, an updated constitution, governance development, planning, and a range of administrative improvements. In conjunction with the 2016 strategic Verso report we have a strong foundation on which to build.

The UPA’s financial results for 2016-2017 are in line with those of the previous year and will continue to provide well for our future growth and ongoing needs. Although aged care reforms are placing financial pressure on all providers, UPA is well placed to meet these

challenges with a strong balance sheet and a preparedness to adapt to a changing economic environment. The Federal Government continues to provide a large proportion of our funding and we acknowledge this ongoing support with gratitude.

In March, Orange District was successful in its application for short term restorative funding with 8 places allocated. This represents a wonderful new addition to our care services. Also pleasing were the results of the 2017 Aged Care Approvals Round with Far North Coast District allocated 56 additional bed licences; 30 for Richmond Lodge and 26 for Greenhills. These places will meet the growing care needs of the Casino and Murwillumbah communities.

On 20th August 2016 the Frank and Jess Kennett Home at Stanwell Park was opened. The 44 bed facility is finished to a high standard and will enable quality care for many years to come. On 10th December 2016 the official opening of extensions and renovations at Bracken House, Dubbo took place. A challenging project, spread over 3 stages and 2 years, the result is a beautiful living environment that will benefit the Dubbo community.

Construction of a new 28 bed wing at Ascott Gardens Orange is proceeding well and 6 new units are nearing completion at Astill Court Orange. An additional 7 units are soon to commence construction at Oxley Village Dubbo. At Murray Vale in Lavington 17 new units have been completed. Work is well underway on the new Lavington Community Centre. Sydney North is currently considering plans for its Wahroonga site. Prunus Lodge Molong and Holbrook Village have undergone significant refurbishment. Adjoining properties have been acquired at both Molong and Casino to provide an opportunity for future development.

A message from the Board


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Our Home Care services are poised for growth. In some services we are seeing client numbers building, and in some they are declining. In all of them we continue to offer an affordable reliable caring service and we are confident that we will strengthen this area of our work in the months ahead.

We continue to provide support to survivors who suffered abuse whilst in care at our former UPA Children’s Homes. In a small but meaningful step to acknowledge those who have suffered, a Reflection Garden has been established at Woodlands Lodge providing a beautiful and quiet outdoor space for people who have lived in the Woodlands Children’s Home. Our thanks go to all involved in this important work.

After consultation and with mutual agreement Sydney South District and Sydney West District were merged to form the new UPA Sydney District. Both operationally and financially this has proved to be a wise decision and we acknowledge both the former District Executives for the selflessness and commitment displayed in facilitating this amalgamation.

Throughout a time of change Youth Care UPA continues its work in out of home care in the Far North Coast Region of NSW. We are fortunate to have a dedicated team of staff who undertake challenging and rewarding work with young people.

Our managers bring strong and compassionate leadership to UPA and we are thankful for them. Corporate Office provides invaluable support to the Regions and Districts with dedication and commitment. With deep appreciation we acknowledge the work of the staff who provide care and support for our residents and clients and also our volunteers, many of whom serve on our District Executives. Your commitment and compassion enriches the lives of those in our care. We are thankful also for the skilled work of our Care Managers and clinical teams across UPA who day by day provide quality judgements that bring peace of mind to so many. We welcome Nicola Styles and Elaine Baillie as new District Managers for Hunter and Dubbo. We farewell with gratitude for a job well done both Amanda Burgess and Megan Whitney.

Government policy and funding in both aged care and out of home care continues to undergo significant change. As we move into the future, the Board is tasked with governing the organisation and adapting UPA to ensure our sustainability. This is challenging and at times requires difficult decisions. Thanks go to all Board Members and especially to Director Alistair Carlin who stepped down from his position in October 2016.

The UPA is privileged to be able to offer support to those in our care. We are thankful to God for the rich blessings we have received and look with faith to the future.

Louise Buxton UPA State President

Steve Walkerden General Manager


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THROUGHOUT THE YEAR, ALL DISTRICTS ACROSS THE ORGANISATION

HAVE CONTINUED TO PROVIDE THE OUTSTANDING CARE AND SUPPORT

TO OUR RESIDENTS, CLIENTS AND THEIR FAMILIES THAT IS

SYNONYMOUS WITH THE UPA NAME.

Early 2017 saw the introduction of further reforms to aged care, and particularly to the structure of home care packages. These changes have been embraced by our District Managers, who have competently guided us to another successful year full of achievement.

Sydney NorthWe have been working on the master planning and the selection of an architect for the redevelopment of the Wahroonga site.

Allen Jack + Cottier have been successful in their submission and we would envisage that over the next 2 years, following the design process that we would be able to start building. The master plan includes between 100 to 120 new independent living units, a new administration office and communal facilities for residents to use.

A wirelessnurse call system supplied by Acetek Systems was successfully installed at Redleaf Apartments. After 26 years of operation, the common area air conditioning units at Redleaf became redundant and were replaced in March 2017 with a custom-made unit.

Telstra has upgraded the phone and internet system. The upgrade includes a new high-speed fibre connection and telephone system.

This year we welcomed the appointment of Simone Green as Care Manager at Thomas and Rosetta Agst.

We acknowledge District Executive member Keith Roache, who sadly passed away in June 2017. Keith made a wonderful contribution to UPA over many years.

Sydney DistrictThe new Frank and Jess Kennett Home was officially opened on 20th August 2016. Shortly after, the Sydney West and Sydney South Districts merged to form the Sydney District on the 8th September 2016.

In order to support clinical care, two new positions were created: Clinical Nurse Consultant and ACFI Clinical Nurse Consultant.

Heiden Park saw major renovations during the last year. These included a new laundry, refurbishment of the residents’ bedrooms and living areas, reconfiguration of the main foyer including a new hairdressing salon, café, relocation of Care Manager and RN offices as well as a new staff room.

At the Laurels, a new courtyard roof was erected to provide the residents with a sheltered outdoor area.

At Melrose, renovations to the Lavender Wing commenced. These renovations include upgrades to all corridors and living and dining areas plus the construction of a new kitchenette and complete refurnishing with new furniture.

At The Laurels and Frank and Jess Kennett Home, all equipment underwent IT upgrades.

Following the sale of all new units and apartments, Hillcrest Village is now at full occupancy with a waiting list.

The transition of Home Care into the Consumer Directed Care model of care was successfully completed.

Our Districts


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Our Districts continued

HunterManagement and staff are working towards Woodlands Lodge being recognised as a centre of excellence in palliative care for the Hunter community. Staff education has commenced, focus groups have been formed and new equipment purchased.

Our lifestyle and leisure officers have created two wonderful publications in collaboration with the residents. A 2017 calendar featuring art works and a book, “Memories in Time”, a collection of residents’ short stories and poetry have been professionally published and launched with great fanfare.

A private garden has been designed and built as a place of reflection for past residents of Woodlands Boys home.

The contract to manage food services at Woodlands has been awarded to Catering Industries. This will offer residents a greater variety of choice for both lunchtime and evening meals. New dining furniture and crockery was also purchased to improve the residents’ dining experience.

Following the recent reforms in home care packages, our community care services continue to expand.

OrangeStage 1 Ascott Gardens redevelopment is now nearing completion with the construction of two fourteen bed dementia cottages to be named Poppy Cottage and Cedar Cottage.

All six of the new two bedroom units in the Astill Court Retirement Village have been sold off the plan with new residents moving into the village in early August.

We welcomed the appointment of Colleen Fitz-Gerald as the new Dementia Unit Care Manager and with that the introduction of a new model of dementia care “Home Model”.

Central West Community Care services was restructured including the appointment of Nicole Gill as Community Services Manager. Significant growth has been experienced in our home care packages post the February reforms.

Eight Short Term Restorative Care Packages were successfully allocated to the Central West District. These packages are a mix of residential and community care models to assist clients with enablement and independence.

The YourLink app was implemented At Ascott Gardens. This app addresses isolation and depression in residents by facilitating communication and connection with family and friends.

MolongThe extensive refurbishment of Prunus Lodge is now complete. Refurbishment included a new hairdressing salon, clinic room, activities room and a commercial kitchen, as well as the construction of a new outdoor verandah and courtyard. All interior areas have also been repainted.

To compliment the refurbishment, interior designer Catriona Roach was instrumental in selecting new drapery, floorcoverings, furniture, artwork and decorative pieces. The refurbishment has received great praise from both residents and their families.


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We welcomed the appointment of Kathryn Farlow as the new Care Manager of Prunus Lodge.

Prunus Lodge continues to enjoy a strong position with occupancy remaining at capacity with prospective residents on waiting lists. High levels of both resident and relative satisfaction were also achieved.

DubboIn December 2016 Bracken House alterations and additions were completed following a 2-year staged building program. The building program included 20 additional resident rooms, back of house areas and extensive renovation throughout the facility. The application of significant refurbishment to the Department of Health with regards to this extensive renovation was approved.

At Bracken House, Catering Industries were contracted to provide the catering for residents.

In order to strengthen the clinical team at Dubbo and Yeoval, November 2016 saw the commencement of a Clinical Nurse Consultant.

Oxley Retirement Village has now reached full occupancy. This leads into the final preparation for the commencement of the construction of Stage 5 of Oxley Village.

After 12 ½ years of service our District Manager, Megan Whitney has resigned. This led to the commencement of new District Manager, Elaine Baillie in June 2016. We also welcomed Tracy Dess as Community Care Services Manager

Yeoval This year we continued to provide health and wellbeing focussed programs / services to the community through the Non Government Organisation grant.

An A rating was achieved for the NSW Food Authority audit. We also had successful unannounced agency visits with all reviewed outcomes met.

We welcomed our new Care Manager Mary Elliott in August 2016.

MurrayThis year has seen further capital improvements and refurbishments to many of the facilities in the region.

Holbrook now has a new activities room, residents’ hair salon and staff room.

The Community Centre at Park Hall retirement village underwent a complete refurbishment with the extension of the kitchen, theatre room and an outdoor BBQ area.

The completion of Stage 3 Murray Vale Retirement village has brought the total number of units to 93.

The masterplan for redevelopment in Lavington commenced with the demolition of 4 units and the old maintenance shed to make way for the construction of the Community Centre.

In June 2017 construction of the new Amaroo Day Club building; and maintenance shed were completed.


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Our Districts continued

Gumleigh Gardens residential aged care facility purchased a 20 seater bus “Rosa” with the assistance of local council grant of $3000, as well as fundraising efforts by families and staff.

Celebrations this year included the 25th birthday of Myoora Hostel while Holbrook Hostel celebrated 25 years of support from the ‘Friends of Holbrook Hostel’ volunteers.

Paro the therapeutic robotic baby harp seal was purchased for the memory support unit at Murray Vale Shalem Hostel.

Congartulations to Pam McEvoy of Murray Vale Shalem Hostel who was awarded the NSW/ACT Employee of the Year in the ACSA Awards for Excellence 2017.

RiverinaOn the 31st January 2017 our first successful Home Care Accreditation was attained with a result of 18/18.

Facility improvements include a new additional office space and allied health room being built on to existing office premises.

The combined maintenance and gardening position has now been increased to a full-time role while administrational support has been increased by 20 hours per week, from Monday to Friday.

In May 2017, Australia’s Biggest Morning tea was held. We raised $2,703.85 surpassing the previous year’s effort.

The Memory Café which supports people living with dementia is meeting on a weekly basis at the Gumleigh Gardens Community Centre.

North CoastAs a result of our success in the Aged Care Allocation Round, 30 new beds at Richmond Lodge and 26 new beds at Greenhills Lodge were allocated

Following the Aged Care Reforms in Home Care Packages, we have expanded our geographical area to include Port Macquarie and Taree as well as pushing out from Rathgar Lodge.

This year saw the creation and appointment of a new Regional Educator position, Cate Mowbray was the successful applicant.

We said farewell to Sandie Downsbourgh who was the Programme Manager of the Far North Coast Commonwealth Carer Respite Centre, and who was part of the UPA family for 20 years. Rathgar Lodge appointed a new Care Manager. Pattie Iredale was the successful applicant.

Youth Care has enjoyed ongoing growth and as a result has had to relocate into new premises.

Across the North Coast we are looking forward to growth in all our services.


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LOUISE BUXTONPresident (since 2012)Year appointed: 2009Qualifications and experience: Bachelor of Science (Hon.), PHD, Diploma of Education, Graduate of the Australian Institute of Company Directors. Over 20 years experience as a Director and Financial Manager of a medium sized family company. Member of the Australian Institute of Company Directors and the Governance Institute of Australia. Member of the Hunter Region District Executive since 1991 and District President since 2005.Special responsibilities: Member of Projects, Planning, Audit and Risk and Remuneration Committees.

IAN MORANTESenior Vice President (since 2012)Year appointed: 2002Qualifications and experience: Bachelor of Commerce, Diploma of Financial Planning, Diploma and Advanced Diploma of Financial Services (Super), Fellow of Australian Institute of Superannuation Trustees. Currently Chief Executive Officer of a not-for-profit public offer multi-industry superannuation fund, and a practicing Company Secretary. Extensive experience in administration, governance, investments and management. Active involvement in local Anglican Parish for over 50 years. Member of the Hunter Region District Executive since 2000.Special responsibilities: Member of Remuneration and Audit and Risk Committees.

JOHN ROACHEJunior Vice President (since 2012)Year appointed: 2001Qualifications and experience: Telegraph mechanic, Radio Trades Certificate, Security Practitioners Certificate, Graduate of the Institution of Fire Engineers (Grad I Fire E), Retired Rural Fire Service crew leader. Member of the Sydney North District Executive since 1982.Special responsibilities: Chair of Projects and Planning Committees, Member of WHS Committee.

STEVE WALKERDENDirector and Company SecretaryYear appointed: 1995Qualifications and experience: Accounting Certificate, Masters in Management (Community) UTS, Graduate Certificate in Health and Ageing (Macq), Graduate of Australian Institute of Company Directors. Professional Memberships: Australian Institute of Company Directors, Australian Association of Gerontology, Governance Institute of Australia. Life Member ACS, NSW & ACT. General Manager UPA 1995 – present. Finance and Services Manager Leichhardt Uniting Church Aged Care 1988–1995. Management and Chief Accountant Wesley Mission 1983–1988.Special responsibilities: Member of Projects, Planning, Remuneration and WHS Committees.

Meet the Board


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SALLY COXDirector (Staff Representative)Year appointed: 2006Qualifications and experience: Master of Health Science (Gerontology), Graduate Diploma in Gerontology, Registered Nurse, Orthopaedic Nursing Certificate, qualified auditor with The Australian Aged Care Quality Agency. Extensive experience working in aged care, including the current position of State Care Manager with UPA since 2004 and previous appointments as Deputy and Director of Nursing within both the private and not for profit sector. Currently the chair of UPA’s Clinical Governance and Quality Committee and a member of the ACS Residential Care Advisory Committee.Special responsibilities: Member of Projects, Planning and WHS Committees.

BARBARA MURRAYDirector – Murry RiverYear appointed: 2000Qualifications and experience: Pre-school assistant, with many years association with the work of UPA in Albury, NSW.Special responsibilities: Member of Projects and Planning Committees.

DAVID WALLACEDirector – Sydney NorthYear appointed: 2014Qualifications and experience: Bachelor of Business, Certified Practising Accountant (CPA), Justice of the Peace, aged care consultant for 33 years providing operational, financial and strategic advice to not for profit and private operators. Other services have included industry education/training, projects for Federal and State Governments and board membership of aged care operators.Special responsibilities: Member of Projects Committee and Member of Planning Committee.

HEATHER WOODHOUSEDirector – MolongYear appointed: 1997Qualifications and experience: Extensive experience in retail, farm and catering management. Past Councillor for Cabonne Shire, and involved in local church and other not-for-profit organisations at committee level.

BRUCE TUTTY Director – RiverinaYear appointed: 1984Qualifications and experience: UPA President from 2007 – 2010. Self employed in agriculture since 1962. Member of various UPA committees in Wagga Wagga since 1968, served as District President for 29 years, and involved in the committees of other community not-for-profit organisations.Special responsibilities: Member of Project, Planning, Audit and Risk, Remuneration and WHS Committees.

JOHN HORSFIELDDirector – SydneyYear appointed: 2009Qualifications and experience: Bachelor of Economics, Fellow of CPA Australia, Fellow of Governance Institute of Australia and Fellow of Financial Services Institute of Australasia, Life Member Australian Institute of Bankers. Over 30 years experience as a Financial Controller and Company Secretary, and extensive managerial experience. Ex-trustee and treasurer of St John’s Parramatta Cathedral Endowment Trust, and previously on the Parish Council for 15 years. Member of the Sydney District Executive since 2007.Special responsibilities: Chair of Audit and Risk Committee.


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Meet the Board continued

ANTHONY SHORTDirector – OrangeYear appointed: 2016Qualifications and experience: Bachelor of Law, Bachelor of Business, Bachelor of Applied Science, Certificate of Art History, Solicitor and Chartered Accountant. Former partner Chartered Accounting Firm, Member of Executive Board for UCAD Wontama, Manager of own Law firm, former part time Taxation and Corporate Law lecturer at Charles Sturt University.

Special Responsibilities: Member of Audit and Risk Committee.

TERENCE O’DEADirector – DubboYear appointed: 2015Qualifications and experience: Certificate of Business Management, OHS Consultation certificate, numerous short courses with Dulux Paint Academy. General Manager of Brennans Mitre 10 (27 years), NSW Store Manager of the Year (2005), President of Dubbo CYMS Football Club (4 years), Former Secretary of Dubbo CYMS Football Club (3 years), Macquarie Social Club President for 5 years. Fundraising for many local fund raising events.

LINDSAY DOUST Director – Far North CoastYear appointed: 2015Qualifications and experience: Chairman of Uniting Church Aged Care for 10 years, Methodist Uniting Church Minister, Licentiate in Theology and Religious Studies, past member of Voluntary Care Association of New South Wales and former State Director of World Vision. Established a hostel for homeless men, a shelter for abused women and a drug rehabilitation farm.Special responsibilities: Member of Project, Planning and Audit and Risk Committees.

PETER BREMERDirector – Clarence and Mid North CoastYear Appointed: 2015Qualifications and experience: Degree in wool fibre technology. Eighteen years’ experience in the brewing industry as Internal Auditor and involved with accreditation in that industry. Additionally 59 years’ involvement in farming and the agricultural industry, including a family agricultural business.

Special responsibilities: Member of Project, Planning and WHS Committees.

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THIS FINANCIAL INFORMATION IS A SUMMARY OF THE AUDITED

FINANCIAL REPORT FOR THE YEAR ENDED 30 JUNE 2017. THE FULL

AUDITED REPORT IS AVAILABLE ON THE UPA WEBSITE.

www.upa.org.au

Financial information


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Summary Statement of Financial Position

AS AT 30 JUNE 2017

2017$

2016$

ASSETS

Cash and cash equivalents 124,991,266 127,115,617

Trade and other receivables expected to be received within 12 months 16,081,142 10,299,787

Assets held for sale – 3,496,147

Financial assets 23,378,786 15,431,186

Trade and other receivables expected to be received after 12 months 360,000 10,000

Capital work in progress 14,048,451 32,022,366

Property, plant and equipment 273,288,654 221,319,113

Total assets 452,148,299 409,694,216

LIABILITIES

Trade and other payables 13,604,777 16,597,025

Refundable loans expected to be paid within 12 months 48,268,510 42,565,157

Provisions expected to be paid within 12 months 4,843,313 4,120,075

Refundable loans expected to be paid after 12 months 174,271,401 143,527,187

Provisions expected to be paid after 12 months 893,557 901,224

Total liabilities 241,881,558 207,710,668

Net assets 210,266,741 201,983,548

EQUITY

Accumulated funds 207,252,740 200,804,346

Reserves 3,014,001 1,179,202

Total equity 210,266,741 201,983,548


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Summary Statement of Profit and Loss and Other Comprehensive Income

FOR THE YEAR ENDED 30 JUNE 2017

Note2017

$2016

$

REVENUE 4 102,144,439 95,095,451

Other income 4 227,610 1,725,679

102,372,049 96,821,130

EXPENSES

Administration expenses (4,458,387) (4,996,649)

Cleaning and laundry expenses (1,993,386) (1,836,227)

Depreciation and amortisation (10,750,280) (9,608,684)

Finance costs (249,688) (297,334)

Food supplies (3,777,683) (3,135,000)

Impairment loss – (16,164)

Maintenance costs (3,357,595) (3,432,344)

Resident and client expenses (4,824,810) (4,263,791)

Salaries and employee benefits (59,776,089) (55,935,547)

Utilities (1,754,974) (1,663,497)

Other (4,980,763) (4,485,904)

(95,923,655) (89,671,141)

Surplus before income tax 6,448,394 7,149,989

Income tax expense – –

Surplus for the year 6,448,394 7,149,989

Other comprehensive income

Items that may be reclassified subsequently to profit or loss

Fair value gains (losses) on available-for-sale financial assets 1,834,799 (14,154)

Other comprehensive income for the year 1,834,799 (14,154)

Total comprehensive income for the year 8,283,193 7,135,835


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Summary Statement of Cash Flows


2017$

2016$

CASH FLOWS FROM OPERATING ACTIVITIES

Receipts from customers and government 96,411,589 84,744,115

Payments to suppliers and employees (91,203,786) (80,443,651)

Dividends received 688,318 339,611

Donations and bequests received 164,320 57,884

Interest received 3,330,584 5,030,008

Other receipts 427,822 527,792

Interest paid (248,404) (297,334)

Net GST refunded (paid) 3,179,422 3,280,650

Net cash flows from operating activities 12,749,865 13,239,075

CASH FLOWS FROM INVESTING ACTIVITIES

Purchase of property, plant and equipment - residential (2,028,968)

Purchase of property, plant and equipment - other (21,821,656) (26,572,719)

Purchase of capital works in progress - residential (11,689,481)

Purchase of capital works in progress - other (9,100,988)

Proceeds from sale of property, plant and equipment 389,579 271,350

Proceeds from sale of assets held for sale 3,496,147

Purchase of available-for-sale financial assets (6,043,707) (9,494,987)

Proceeds from sale of available-for-sale financial assets 1,247

Net cash flows from investing activities (46,797,827) (35,796,356)

CASH FLOWS FROM FINANCING ACTIVITIES

Proceeds from refundable accommodation deposits 37,018,454 30,043,440

Proceeds from refundable entry contributions 28,708,714 20,806,307

Repayment of refundable accommodation deposits (21,582,934) (20,494,396)

Repayment of refundable entry contributions (12,220,623) (13,905,920)

Repayment of borrowings – (1,100,000)

Net cash flows from financing activities 31,923,611 15,349,431

Net increase in cash and cash equivalents (2,124,351) (7,207,850)

Cash and cash equivalents at the beginning of the financial year 127,115,617 134,323,467

Cash and cash equivalents at the end of the financial year 124,991,266 127,115,617


23

NOTE 4 - REVENUE

2017$

2016$

RESIDENTIAL AGED CARE SERVICESGovernment subsidies and recurrent grants 52,536,084 47,173,433 Resident fees and charges 16,060,077 15,293,293 Other revenue 211,261 247,940 Daily accommodation payments 1,110,606 805,400 Accommodation bond periodic payments 197,538 122,274 Retentions from accommodation bonds 462,225 699,514

70,577,791 64,341,854

RETIREMENT VILLAGESResident fees and charges 4,450,182 4,196,542 Other revenue 353,451 454,249 Retentions from resident entry contributions 4,653,833 4,307,424

9,457,466 8,958,215

COMMUNITY CAREGovernment subsidies and recurrent grants 8,389,937 7,226,224 Client fees and charges 7,145,791 8,423,536 Other revenue 1,237,794 628,772

16,773,522 16,278,532

OTHER SERVICESDividends 688,318 339,611 Donations and bequests 214,347 55,346 Interest income - third parties 3,521,178 4,066,572 Fundraising income 6,235 5,661 Property rent 292,702 277,644 Other revenue 212,814 365,595 Sales of merchandise 400,066 406,421

5,335,660 5,516,850 Total revenue 102,144,439 95,095,451

OTHER INCOMENet gain on the disposal of property, plant and equipment 211,165 78,936 Net gain on sale of available-for-sale financial assets – 1,629,618 Insurance recovery 16,445 17,125 Total other income 227,610 1,725,679 Total revenue and other income 102,372,049 96,821,130

Notes to the Summary of Financial Statements


24


DISTRICT SEGMENTS

Hunter

Far nortH Coast

Mid nortH Coast orange Molong dubbo Yeoval riverina MurraY river sYdneY nortH sYdneY Corporate

inter-distriCt eliM. total

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

REVENUE

Resident & client fees and charges 1,752,314 1,939,092 3,734,324 3,304,607 990,699 999,439 2,737,177 2,413,842 661,175 732,528 2,897,957 2,560,605 523,744 540,715 567,791 535,517 5,053,946 5,234,486 3,182,800 4,017,779 5,554,123 5,634,761 – – – – 27,656,050 27,913,371

Government subsidies and grants 5,414,645 4,543,519 10,435,817 9,614,633 3,998,772 3,660,053 3,438,755 3,059,983 1,639,224 1,532,616 3,382,351 2,958,911 1,599,944 1,560,756 – – 13,021,294 11,308,420 3,388,271 3,072,391 14,591,948 13,088,375 15,000 – – – 60,926,021 54,399,657

Interest income 543,409 656,478 1,053,190 934,354 101,583 98,709 366,256 513,393 121,613 203,375 176,325 223,441 77,756 62,920 42,137 33,257 350,238 366,788 432,893 830,835 448,993 597,697 78,398 62,530 (271,613) (517,205) 3,521,178 4,066,572

Fundraising income 86 152 336 377 – – 2,062 5,364 300 15,027 136 3,436 795 1,167 205 20 24,118 3,599 119,945 10,202 72,599 21,663 – – – – 220,582 61,007

Net gains on sale of non-current assets – 10,002 181,032 30,601 – 23,179 – 1,250 – 13,137 – 767 – – – – – – 13,356 – 8,577 1,629,618 8,200 – – – 211,165 1,708,554

Other income 952,323 588,894 709,283 764,348 230,592 221,701 1,077,423 1,104,406 160,885 181,865 1,335,744 831,525 70,025 72,605 283,062 291,235 1,968,955 1,792,542 2,227,508 2,378,509 1,855,174 1,062,949 2,741,211 2,322,047 (3,775,132) (2,940,657) 9,837,053 8,671,969

Total revenue 8,662,777 7,738,137 16,113,982 14,648,920 5,321,646 5,003,081 7,621,673 7,098,238 2,583,197 2,678,548 7,792,513 6,578,685 2,272,264 2,238,163 893,195 860,029 20,418,551 18,705,835 9,364,773 10,309,716 22,531,414 22,035,063 2,842,809 2,384,577 (4,046,745) (3,457,862) 102,372,049 96,821,130

EXPENSES

Employee expenses (4,472,751) (4,277,935) (8,458,365) (8,182,272) (2,962,964) (2,728,049) (4,749,194) (4,252,052) (1,407,807) (1,318,442) (4,028,160) (3,711,828) (1,018,361) (1,015,276) (262,506) (233,973) (12,546,487) (11,275,232) (4,741,909) (5,664,501) (13,330,138) (11,272,004) (1,797,447) (2,003,983) – – (59,776,089) (55,935,547)

Depreciation and amortisation (759,405) (783,024) (639,981) (608,006) (224,781) (202,427) (701,328) (963,652) (331,790) (256,813) (933,701) (790,803) (125,501) (107,941) (244,961) (256,851) (2,904,954) (2,635,208) (1,039,572) (1,039,080) (2,748,018) (1,878,104) (96,288) (86,775) – – (10,750,280) (9,608,684)

Interest expense (25,549) (15,287) (12,325) (16,227) (6,368) (5,439) (40,425) (51,459) (4,065) (4,139) (18,450) (15,383) (4,652) (3,875) – – (115,075) (185,632) (38,175) (81,669) (256,217) (435,429) – – 271,613 517,205 (249,688) (297,334)

Other expenses (1,999,773) (1,698,455) (5,567,381) (5,623,660) (2,122,233) (1,978,364) (1,747,987) (1,473,892) (784,527) (780,427) (2,327,720) (1,351,612) (602,895) (559,893) (360,367) (328,902) (4,290,917) (4,139,686) (2,321,772) (2,529,478) (5,485,986) (5,018,489) (1,311,172) (1,287,375) 3,775,132 2,940,657 (25,147,598) (23,829,576)

Total expenses (7,257,478) (6,774,701) (14,678,052) (14,430,165) (5,316,346) (4,914,279) (7,238,934) (6,741,055) (2,528,189) (2,359,821) (7,308,031) (5,869,626) (1,751,409) (1,686,985) (867,834) (819,726) (19,857,433) (18,235,758) (8,141,428) (9,314,728) (21,820,359) (18,604,026) (3,204,907) (3,378,133) 4,046,745 3,457,862 (95,923,655) (89,671,141)

Segment result after income tax 1,405,299 963,436 1,435,930 218,755 5,300 88,802 382,739 357,183 55,008 318,727 484,482 709,059 520,855 551,178 25,361 40,303 561,118 470,077 1,223,345 994,988 711,055 3,431,037 (362,098) (993,556) – – 6,448,394 7,149,989

SEGMENT ASSETS

Current assets 19,159,362 12,327,392 25,125,054 25,310,762 3,488,706 4,757,835 11,664,906 17,087,179 4,188,447 5,304,373 9,097,392 7,280,713 2,661,209 2,917,328 2,550,066 2,184,190 18,411,078 13,536,663 18,135,131 31,294,695 22,765,648 23,042,236 4,377,163 2,728,185 (551,754) (6,860,000) 141,072,408 140,911,551

Non-current assets 19,963,568 24,818,299 31,926,112 27,733,936 4,933,774 3,733,520 23,148,238 16,030,655 8,316,153 6,753,077 23,244,400 21,471,365 1,851,202 1,188,602 6,954,708 7,021,120 54,439,737 49,323,317 61,105,252 44,227,990 74,117,562 75,143,588 2,075,185 2,087,196 (1,000,000) (10,750,000) 311,075,891 268,782,665

Total segment assets 39,122,930 37,145,691 57,051,166 53,044,698 8,422,480 8,491,355 34,813,144 33,117,834 12,504,600 12,057,450 32,341,792 28,752,078 4,512,411 4,105,930 9,504,774 9,205,310 72,850,815 62,859,980 79,240,383 75,522,685 96,883,210 98,185,824 6,452,348 4,815,381 (1,551,754) (17,610,000) 452,148,299 409,694,216

SEGMENT LIABILITIES

Current liabilities 4,968,473 5,286,328 5,010,394 4,338,382 1,111,101 1,223,584 6,353,767 5,636,895 1,665,339 1,541,640 5,396,441 4,888,676 659,852 626,082 1,076,563 1,020,062 15,276,683 11,681,049 9,876,061 15,489,211 15,124,791 10,821,306 751,519 729,042 (554,384) – 66,716,600 63,282,257

Non-current liabilities 13,309,933 12,718,167 5,448,250 3,873,781 715,118 702,269 10,629,918 9,888,717 3,562,998 3,260,513 13,735,604 11,005,873 488,377 575,561 5,569,581 5,340,517 40,565,226 34,380,925 49,393,425 41,650,322 32,742,487 38,629,215 4,041 12,551 (1,000,000) (17,610,000) 175,164,958 144,428,411

Total segment liabilities 18,278,406 18,004,495 10,458,644 8,212,163 1,826,219 1,925,853 16,983,685 15,525,612 5,228,337 4,802,153 19,132,045 15,894,549 1,148,229 1,201,643 6,646,144 6,360,579 55,841,909 46,061,974 59,269,486 57,139,533 47,867,278 49,450,521 755,560 741,593 (1,554,384) (17,610,000) 241,881,558 207,710,668

Net assets 20,844,524 19,141,196 46,592,522 44,832,535 6,596,261 6,565,502 17,829,459 17,592,222 7,276,263 7,255,297 13,209,747 12,857,529 3,364,182 2,904,287 2,858,630 2,844,731 17,008,906 16,798,006 19,970,897 18,383,152 49,015,932 48,735,303 5,696,788 4,073,788 2,630 – 210,266,741 201,983,548

CAPITAL EXPENDITURE 229,601 495,261 1,259,546 1,010,221 131,794 243,057 7,855,887 1,445,711 1,549,668 1,895,483 2,706,736 3,754,008 53,680 112,769 175,033 147,665 11,126,791 4,417,272 16,734,779 2,102,948 2,704,090 10,882,219 611,926 66,105 – – 45,139,531 26,572,719

CASH FLOW INFORMATION

Cash as at 1 July 11,973,942 17,436,550 17,216,031 23,118,313 4,584,010 3,976,706 15,857,477 16,476,977 5,164,639 5,991,146 7,069,414 7,200,471 2,865,383 2,012,965 2,145,802 1,530,568 10,890,094 12,027,611 27,757,393 24,907,230 18,882,301 17,874,666 2,709,131 1,770,264 – – 127,115,617 134,323,467

Net cash flow from:

Operating activities 1,750,916 1,572,138 1,600,627 1,132,210 153,844 438,467 1,299,352 1,231,480 310,122 448,120 496,963 1,757,316 682,479 776,350 37,055 51,351 3,409,582 1,499,832 127,357 483,199 3,778,873 4,637,495 (396,235) (788,883) (501,070) – 12,749,865 13,239,075

Investing activities 4,540,399 (7,469,306) 2,450,488 (7,361,388) (1,321,135) (195,512) (7,854,122) (1,417,338) (1,527,861) (1,856,926) (2,706,736) (3,743,008) (803,680) (312,769) (173,786) (147,665) (7,626,791) (8,385,080) (16,925,433) (2,069,040) 1,816,557 (2,772,219) (554,165) (66,105) (16,111,562) – (46,797,827) (35,796,356)

Financing activities 110,348 434,560 1,664,168 326,896 (100,034) 364,349 922,021 (433,642) 189,410 582,299 2,711,254 1,854,635 (146,602) 388,837 356,096 711,548 7,794,961 5,747,731 6,035,773 4,436,004 (6,191,164) (857,641) 1,964,748 1,793,855 16,612,632 – 31,923,611 15,349,431

Net cash increase (decrease) 6,401,663 (5,462,608) 5,715,283 (5,902,282) (1,267,325) 607,304 (5,632,749) (619,500) (1,028,329) (826,507) 501,481 (131,057) (267,803) 852,418 219,365 615,234 3,577,752 (1,137,517) (10,762,303) 2,850,163 (595,734) 1,007,635 1,014,348 938,867 – – (2,124,351) (7,207,850)

Cash as at 30 June 18,375,605 11,973,942 22,931,314 17,216,031 3,316,685 4,584,010 10,224,728 15,857,477 4,136,310 5,164,639 7,570,895 7,069,414 2,597,580 2,865,383 2,365,167 2,145,802 14,467,846 10,890,094 16,995,090 27,757,393 18,286,567 18,882,301 3,723,479 2,709,131 – – 124,991,266 127,115,617

Notes to the Summary of Financial Statements continued


25

DISTRICT SEGMENTS

Hunter

Far nortH Coast

Mid nortH Coast orange Molong dubbo Yeoval riverina MurraY river sYdneY nortH sYdneY Corporate

inter-distriCt eliM. total

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

2017$

2016$

REVENUE

Resident & client fees and charges 1,752,314 1,939,092 3,734,324 3,304,607 990,699 999,439 2,737,177 2,413,842 661,175 732,528 2,897,957 2,560,605 523,744 540,715 567,791 535,517 5,053,946 5,234,486 3,182,800 4,017,779 5,554,123 5,634,761 – – – – 27,656,050 27,913,371

Government subsidies and grants 5,414,645 4,543,519 10,435,817 9,614,633 3,998,772 3,660,053 3,438,755 3,059,983 1,639,224 1,532,616 3,382,351 2,958,911 1,599,944 1,560,756 – – 13,021,294 11,308,420 3,388,271 3,072,391 14,591,948 13,088,375 15,000 – – – 60,926,021 54,399,657

Interest income 543,409 656,478 1,053,190 934,354 101,583 98,709 366,256 513,393 121,613 203,375 176,325 223,441 77,756 62,920 42,137 33,257 350,238 366,788 432,893 830,835 448,993 597,697 78,398 62,530 (271,613) (517,205) 3,521,178 4,066,572

Fundraising income 86 152 336 377 – – 2,062 5,364 300 15,027 136 3,436 795 1,167 205 20 24,118 3,599 119,945 10,202 72,599 21,663 – – – – 220,582 61,007

Net gains on sale of non-current assets – 10,002 181,032 30,601 – 23,179 – 1,250 – 13,137 – 767 – – – – – – 13,356 – 8,577 1,629,618 8,200 – – – 211,165 1,708,554

Other income 952,323 588,894 709,283 764,348 230,592 221,701 1,077,423 1,104,406 160,885 181,865 1,335,744 831,525 70,025 72,605 283,062 291,235 1,968,955 1,792,542 2,227,508 2,378,509 1,855,174 1,062,949 2,741,211 2,322,047 (3,775,132) (2,940,657) 9,837,053 8,671,969

Total revenue 8,662,777 7,738,137 16,113,982 14,648,920 5,321,646 5,003,081 7,621,673 7,098,238 2,583,197 2,678,548 7,792,513 6,578,685 2,272,264 2,238,163 893,195 860,029 20,418,551 18,705,835 9,364,773 10,309,716 22,531,414 22,035,063 2,842,809 2,384,577 (4,046,745) (3,457,862) 102,372,049 96,821,130

EXPENSES

Employee expenses (4,472,751) (4,277,935) (8,458,365) (8,182,272) (2,962,964) (2,728,049) (4,749,194) (4,252,052) (1,407,807) (1,318,442) (4,028,160) (3,711,828) (1,018,361) (1,015,276) (262,506) (233,973) (12,546,487) (11,275,232) (4,741,909) (5,664,501) (13,330,138) (11,272,004) (1,797,447) (2,003,983) – – (59,776,089) (55,935,547)

Depreciation and amortisation (759,405) (783,024) (639,981) (608,006) (224,781) (202,427) (701,328) (963,652) (331,790) (256,813) (933,701) (790,803) (125,501) (107,941) (244,961) (256,851) (2,904,954) (2,635,208) (1,039,572) (1,039,080) (2,748,018) (1,878,104) (96,288) (86,775) – – (10,750,280) (9,608,684)

Interest expense (25,549) (15,287) (12,325) (16,227) (6,368) (5,439) (40,425) (51,459) (4,065) (4,139) (18,450) (15,383) (4,652) (3,875) – – (115,075) (185,632) (38,175) (81,669) (256,217) (435,429) – – 271,613 517,205 (249,688) (297,334)

Other expenses (1,999,773) (1,698,455) (5,567,381) (5,623,660) (2,122,233) (1,978,364) (1,747,987) (1,473,892) (784,527) (780,427) (2,327,720) (1,351,612) (602,895) (559,893) (360,367) (328,902) (4,290,917) (4,139,686) (2,321,772) (2,529,478) (5,485,986) (5,018,489) (1,311,172) (1,287,375) 3,775,132 2,940,657 (25,147,598) (23,829,576)

Total expenses (7,257,478) (6,774,701) (14,678,052) (14,430,165) (5,316,346) (4,914,279) (7,238,934) (6,741,055) (2,528,189) (2,359,821) (7,308,031) (5,869,626) (1,751,409) (1,686,985) (867,834) (819,726) (19,857,433) (18,235,758) (8,141,428) (9,314,728) (21,820,359) (18,604,026) (3,204,907) (3,378,133) 4,046,745 3,457,862 (95,923,655) (89,671,141)

Segment result after income tax 1,405,299 963,436 1,435,930 218,755 5,300 88,802 382,739 357,183 55,008 318,727 484,482 709,059 520,855 551,178 25,361 40,303 561,118 470,077 1,223,345 994,988 711,055 3,431,037 (362,098) (993,556) – – 6,448,394 7,149,989

SEGMENT ASSETS

Current assets 19,159,362 12,327,392 25,125,054 25,310,762 3,488,706 4,757,835 11,664,906 17,087,179 4,188,447 5,304,373 9,097,392 7,280,713 2,661,209 2,917,328 2,550,066 2,184,190 18,411,078 13,536,663 18,135,131 31,294,695 22,765,648 23,042,236 4,377,163 2,728,185 (551,754) (6,860,000) 141,072,408 140,911,551

Non-current assets 19,963,568 24,818,299 31,926,112 27,733,936 4,933,774 3,733,520 23,148,238 16,030,655 8,316,153 6,753,077 23,244,400 21,471,365 1,851,202 1,188,602 6,954,708 7,021,120 54,439,737 49,323,317 61,105,252 44,227,990 74,117,562 75,143,588 2,075,185 2,087,196 (1,000,000) (10,750,000) 311,075,891 268,782,665

Total segment assets 39,122,930 37,145,691 57,051,166 53,044,698 8,422,480 8,491,355 34,813,144 33,117,834 12,504,600 12,057,450 32,341,792 28,752,078 4,512,411 4,105,930 9,504,774 9,205,310 72,850,815 62,859,980 79,240,383 75,522,685 96,883,210 98,185,824 6,452,348 4,815,381 (1,551,754) (17,610,000) 452,148,299 409,694,216

SEGMENT LIABILITIES

Current liabilities 4,968,473 5,286,328 5,010,394 4,338,382 1,111,101 1,223,584 6,353,767 5,636,895 1,665,339 1,541,640 5,396,441 4,888,676 659,852 626,082 1,076,563 1,020,062 15,276,683 11,681,049 9,876,061 15,489,211 15,124,791 10,821,306 751,519 729,042 (554,384) – 66,716,600 63,282,257

Non-current liabilities 13,309,933 12,718,167 5,448,250 3,873,781 715,118 702,269 10,629,918 9,888,717 3,562,998 3,260,513 13,735,604 11,005,873 488,377 575,561 5,569,581 5,340,517 40,565,226 34,380,925 49,393,425 41,650,322 32,742,487 38,629,215 4,041 12,551 (1,000,000) (17,610,000) 175,164,958 144,428,411

Total segment liabilities 18,278,406 18,004,495 10,458,644 8,212,163 1,826,219 1,925,853 16,983,685 15,525,612 5,228,337 4,802,153 19,132,045 15,894,549 1,148,229 1,201,643 6,646,144 6,360,579 55,841,909 46,061,974 59,269,486 57,139,533 47,867,278 49,450,521 755,560 741,593 (1,554,384) (17,610,000) 241,881,558 207,710,668

Net assets 20,844,524 19,141,196 46,592,522 44,832,535 6,596,261 6,565,502 17,829,459 17,592,222 7,276,263 7,255,297 13,209,747 12,857,529 3,364,182 2,904,287 2,858,630 2,844,731 17,008,906 16,798,006 19,970,897 18,383,152 49,015,932 48,735,303 5,696,788 4,073,788 2,630 – 210,266,741 201,983,548

CAPITAL EXPENDITURE 229,601 495,261 1,259,546 1,010,221 131,794 243,057 7,855,887 1,445,711 1,549,668 1,895,483 2,706,736 3,754,008 53,680 112,769 175,033 147,665 11,126,791 4,417,272 16,734,779 2,102,948 2,704,090 10,882,219 611,926 66,105 – – 45,139,531 26,572,719

CASH FLOW INFORMATION

Cash as at 1 July 11,973,942 17,436,550 17,216,031 23,118,313 4,584,010 3,976,706 15,857,477 16,476,977 5,164,639 5,991,146 7,069,414 7,200,471 2,865,383 2,012,965 2,145,802 1,530,568 10,890,094 12,027,611 27,757,393 24,907,230 18,882,301 17,874,666 2,709,131 1,770,264 – – 127,115,617 134,323,467

Net cash flow from:

Operating activities 1,750,916 1,572,138 1,600,627 1,132,210 153,844 438,467 1,299,352 1,231,480 310,122 448,120 496,963 1,757,316 682,479 776,350 37,055 51,351 3,409,582 1,499,832 127,357 483,199 3,778,873 4,637,495 (396,235) (788,883) (501,070) – 12,749,865 13,239,075

Investing activities 4,540,399 (7,469,306) 2,450,488 (7,361,388) (1,321,135) (195,512) (7,854,122) (1,417,338) (1,527,861) (1,856,926) (2,706,736) (3,743,008) (803,680) (312,769) (173,786) (147,665) (7,626,791) (8,385,080) (16,925,433) (2,069,040) 1,816,557 (2,772,219) (554,165) (66,105) (16,111,562) – (46,797,827) (35,796,356)

Financing activities 110,348 434,560 1,664,168 326,896 (100,034) 364,349 922,021 (433,642) 189,410 582,299 2,711,254 1,854,635 (146,602) 388,837 356,096 711,548 7,794,961 5,747,731 6,035,773 4,436,004 (6,191,164) (857,641) 1,964,748 1,793,855 16,612,632 – 31,923,611 15,349,431

Net cash increase (decrease) 6,401,663 (5,462,608) 5,715,283 (5,902,282) (1,267,325) 607,304 (5,632,749) (619,500) (1,028,329) (826,507) 501,481 (131,057) (267,803) 852,418 219,365 615,234 3,577,752 (1,137,517) (10,762,303) 2,850,163 (595,734) 1,007,635 1,014,348 938,867 – – (2,124,351) (7,207,850)

Cash as at 30 June 18,375,605 11,973,942 22,931,314 17,216,031 3,316,685 4,584,010 10,224,728 15,857,477 4,136,310 5,164,639 7,570,895 7,069,414 2,597,580 2,865,383 2,365,167 2,145,802 14,467,846 10,890,094 16,995,090 27,757,393 18,286,567 18,882,301 3,723,479 2,709,131 – – 124,991,266 127,115,617


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HEAD OFFICE (REGISTERED OFFICE)Suite 302, Level 3,108-114 George StreetHornsby NSW 2077(02) 9482 4530

NORTH COAST – FNC & MNC ADMINISTRATION OFFICEPO Box 10 Alstonville 2477(02) 6628 5559

FAR NORTH COASTGreenhills Lodge Residential Care (44 beds)437 Tweed Valley Way Sth Murwillumbah 2484(02) 6672 3435Richmond Lodge / DVAHCResidential Care (30 beds) DVA Home Care (8 places)67 Barker St Casino 2470(02) 6662 1937Richmond Self CareRetirement (Self Care, 13 units)67 Barker St Casino 2470(02) 6662 1937Tweed Heads HCP / DVAHC / CHSPHome Care (155 places)DVA Home Care (298 places)PO Box 6671 Tweed Heads Sth 2486(07) 5524 8303Far North Coast Carer Respite (1298 clients) 103 Main St Alstonville 2477(02) 6628 6911/1800 052 222Youth CareChild and Adolescent Care (64 placements)PO Box 414 Alstonville 2477(02) 6620 4400

MID NORTH COASTRathgar Lodge / DVAHC / HCPResidential Care (32 beds) Home Care (20 places)DVA Home Care (16 places)30 Lynhaven Cres Ulmarra 2462(02) 6644 5475Rathgar Self CareRetirement (Self Care, 4 units)30 Lynhaven Cres Ulmarra 2462(02) 6644 5475 Mid North Coast Carer Respite (1572 clients)2/9 River St Macksville 2447(02) 6568 4164/1800 052 222Retro Opportunity Shop9 Coldstream St Ulmarra 2462(02) 6628 5559

DUBBOAdministration Office315 Macquarie St Dubbo 2830 (02) 6884 4604Bracken House / HCP / DVAHC / CHSPResidential Care (73 beds)Home Care (66 places)DVA Home Care (4 places)315 Macquarie St Dubbo 2830 (02) 6884 4604 Lillimur CottagesRetirement (Self Care, 14 cottages)315 Macquarie St Dubbo 2830 (02) 6884 4604Lillimur Op ShopOpportunity Shop 122 Brisbane St Dubbo 2830(02) 6884 9210Oxley VillageRetirement (Self Care, 31 units)331 Macquarie St Dubbo 2830(02) 6884 4604

YEOVAL Administration Office315 Macquarie St Dubbo 2830 (02) 6884 4604Yeoval Aged Care / HCPResidential Care (27 beds)Home Care (12 places)3–7 Lord St Yeoval 2868(02) 6846 4100

HUNTERAdministration Office100 Lake Rd Wallsend 2287(02) 4951 3700Hunter HCPHome Care (14 places)100 Lake Rd Wallsend 2287(02) 4951 3700EllimattaRetirement (Self Care, 17 units)Porter Ave East Maitland 2320(02) 4951 3700Sarina CourtRetirement (Self Care, 12 units)12 Sarina St Maryland 2287(02) 4951 3700Woodlands GroveRetirement (Self Care, 24 units)100 Lake Rd Wallsend 2287(02) 4951 3700Woodlands LodgeResidential Care (72 beds)100 Lake Rd Wallsend 2287(02) 4951 3700Woodlands PlaceRetirement (Self Care, 30 units)100 Lake Rd Wallsend 2287(02) 4951 3700

Directory of services


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CENTRAL WEST – ORANGE & MOLONGAdministration OfficePO Box 8090 East Orange 2800 (02) 6362 7820

ORANGE Ascott Gardens / HCPResidential Care (62 beds)Home Care (43 places) STRC (8 places83 Spring St Orange 2800(02) 6362 2201Kooronga LodgeRetirement (Self Care, 10 units)35–39 Kooronga Ave Orange 2800(02) 6362 7820Sunset Vista VillageRetirement (Self Care, 13 units)64 Nile St Orange 2800 (02) 6362 7820Astill CourtRetirement (Self Care, 44 units)102–110 Autumn St Orange 2800(02) 6362 7820Buena Vista Op ShopOpportunity Shop 197–199 Peisley St Orange 2800(02) 6361 7884

MOLONG Molong LodgeRetirement (Self Care, 22 units)Bells Lane Molong 2866(02) 6362 7820Prunus Lodge / HCPResidential Care (28 beds) Home Care (8 places)Bells Lane Molong 2866(02) 6366 8097

SYDNEY NORTHAdministration OfficePO Box 273 Wahroonga 2076(02) 9450 8300RedleafServiced Apartments (52) 1630 Pacific Hwy Wahroonga 2076(02) 9450 8310RJ Martin and NorthcottRetirement (Self Care, 7 units)1614 Pacific Hwy Wahroonga 2076(02) 9487 1337Rosetta ParkRetirement (Self Care, 36 units)1634 Pacific Hwy Wahroonga 2076(02) 9450 8311St Erme’s CourtRetirement (Self Care, 24 units)5–7 Isis St Wahroonga 2076(02) 9450 8300Thomas and Rosetta AgstNursing Home (29 beds)Special Care Residential Care (32 beds)1634 Pacific Hwy Wahroonga 2076(02) 9450 8320

SYDNEY DISTRICT Administration OfficePO Box 17 Pendle Hill 2145(02) 8197 9303Heiden ParkResidential Care (85 beds)16 Matthews St Carramar 2163(02) 8197 9325Melrose LodgeResidential Care (80 beds)123-157 Bungaree Rd Pendle Hill 2145(02) 8197 9300Melrose VillageRetirement (Self Care, 42 units)123-157 Bungaree Rd Pendle Hill 2145(02) 8197 9300Sydney HCPHome Care (174 places)123-157 Bungaree Rd Pendle Hill 2145(02) 8197 9306Frank and Jess Kennett Residential Care (44 beds) 1A Railway Crescent Stanwell Park 2508(02) 4291 3000Hillcrest VillageRetirement (Self Care, 28 units)1A Railway Crescent Stanwell Park 2508(02) 8197 9304The LaurelsResidential Care (27 beds)45 English St Kogarah 2217(02) 9588 4312


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RIVERINAAdministration OfficePO Box 5630 Wagga Wagga 2650(02) 6921 3219Gumleigh GardensRetirement (Self Care, 51 units)23 Albury St Wagga Wagga 2650 (02) 6921 3219Knightleigh CottagesRetirement (Self Care, 7 units)John Street The Rock 2655(02) 6921 3219W.T. Wilson HomesRetirement (Self Care, 8 units)North St West Wyalong 2671(02) 6921 3219Riverina Home CareHome Care (12 places)23 Albury St Wagga Wagga 2650(02) 6921 3219

MURRAY RIVERAdministration OfficePO Box 123 Lavington 2641(02) 6025 1776Murray Vale Self CareRetirement (Self Care, 93 units)Wagga Rd Lavington 2641(02) 6025 1776

Park Hall VillageRetirement (Self Care, 59 units) Park Hall Village PlaceWodonga 3690 (02) 6025 1776Myoora Self CareRetirement (Self Care, 13 units)Allen St Henty 2658(02) 6025 1776The Elms Self CareRetirement (Self Care, 6 units)Balfour St Culcairn 2660(02) 6025 1776Hillsborough VillageRetirement (Self Care, 17 units)32 Sydney RoadBeechworth 3747(02) 6025 1776Murray Vale Shalem Residential CareResidential Care (60 beds)342 Wagga Rd Lavington 2641(02) 6025 4889Myoora Homestead / HCP / CHSPResidential Care (20 beds) Home Care (5 places)Cnr Bartsch and Keighran Sts Henty 2658(02) 6929 3200

OolongResidential Care (21 beds)91–97 Sturt St Howlong 2643(02) 6026 6800Holbrook VillageResidential Care (21 beds)45-47 Bowler St Holbrook 2644(02) 6036 2817Jindera Aged Care ServicesResidential Care (21 beds)80 Creek St Jindera 2642(02) 6026 3799Gumleigh Gardens Aged CareResidential Care (44 beds)29–35 Shaw St Wagga Wagga 2650(02) 6931 0409Murray HCP / CHSPHome Care (20 places)342 Wagga Rd Lavington 2641(02) 6025 1776Amaroo Day ClubDementia Day Club342 Wagga Rd Lavington 2641(02) 6025 1776

Directory of services continued

HEAD OFFICE (REGISTERED OFFICE)Suite 302, Level 3, 108-114 George Street

Hornsby NSW 2077

PO Box 273 Wahroonga NSW 2076

Phone: (02) 9482 4530 Fax: (02) 9487 7362 Email: [email protected]

visit us online at: www.upa.org.au

ABN 71 050 057 620

UNITED PROTESTANT ASSOCIATION OF NSW LIMITED

Founded in 1941 by Thomas U. Agst B.E.M. J.P.

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Home - UPA of NSW Ltd - UNITED PROTESTANT ASSOCIATION … · 2017-10-03 · UPA ANNUAL REPORT 2017 Philosophy of care The United Protestant Association, (UPA) is a Christian organisation