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P.O. Box 38725 Faerie Glen 0043 – Tel/Fax: 012 803 3254 – Cell 082 785 0870 – e-mail: [email protected]
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Freight Handling Chamber Skills Plan
Submitted by: Jeanne Olivier and Erling Petersen
P.O. Box 38725 Faerie Glen 0043 – Tel/Fax: 012 803 3254 – Cell 082 785 0870 – e-mail: [email protected]
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Table of contents: 1 Foreword...................................................................................................3 2 Introduction ..............................................................................................3
2.1 Background .......................................................................................3 2.2 Achievements ....................................................................................3 2.3 Focus for 2002 / 2003........................................................................4 2.4 Role in skills development .................................................................4 2.5 Process and methodology used ........................................................5
3 Executive Summary.................................................................................6 4 Chamber Profile .......................................................................................6
4.1 General..............................................................................................6 4.2 Industry Coverage .............................................................................6 4.3 Size and number profile.....................................................................6 4.4 Numbers employed in Occupational Categories................................7 4.5 Other characteristics of the workforce ...............................................7 4.6 Small, Medium and Micro Enterprises (SMMEs) ...............................7 4.7 Participation in Government funded development programmes........8 4.8 Economic Data ..................................................................................8 4.9 Key Organisations and Professional Bodies......................................8 4.10 Education and Training Providers......................................................8
5 Factors influencing future change in the Chamber ............................10 5.1 Government Policies .......................................................................10 5.2 Economic, market and business trends...........................................10 5.3 Social Trends...................................................................................10 5.4 Technological Change.....................................................................11 5.5 Environmental Issues ......................................................................11 5.6 Legislation .......................................................................................11
6 Current education and training supply in the Chamber .....................11 6.1 Education and Training Providers....................................................11 6.2 Nature of Initial Training...................................................................11 6.3 Statistics on training of existing employees .....................................17 6.4 Adequacy of existing provision ........................................................17
7 Chamber Development Strategy...........................................................17 7.1 Result areas/Deliverables................................................................17 7.2 Competencies..................................................................................17 7.3 Employment and Skills Needs .........................................................18
7.3.1 General .............................................................................................................. 18 7.3.2 Skills according to Occupational Categories .................................................... 18
8 Implications for skills policy and skills provision...............................21 9 Budget ....................................................................................................22 10 Monitoring, Reporting and Evaluation ............................................22 11 Appendices........................................................................................23
P.O. Box 38725 Faerie Glen 0043 – Tel/Fax: 012 803 3254 – Cell 082 785 0870 – e-mail: [email protected]
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1 Foreword
2 Introduction
2.1 Background
The Transport Education and Training Authority (TETA) was established on 1 April 2000. The demarcation of the industry resulted in the establishment of eight different Chambers. The Freight Handling Chamber forms one of these eight chambers.
Freight Handling is an integral part of the supply chain management system and provides a vital support service to industries which spans all modes of transport. In the context of the TETA, Freight Handling is defined as: “The industry in which employers and employees are associated for the purposes of the handling, storage and stock control of any cargoes through ports, airports, distribution centres, factories and other depots”.
The areas of business activities in the Chamber are:
• Provision of cargo infrastructure • Bulk cargo handling • Break-bulk cargo handling • Combi-terminals • Container storage and handling facility • Container cartage • Shipboard cargo handling • Securing and lashing • Warehousing and distribution • Freight documentation management • Freight logistics
Over the last financial year the Freight Handling Chamber has reached significant milestones in its quest to deliver projects in line with the strategic goals of TETA to cultivate a culture of life long learning within the industry. Stakeholders in return have responded with enthusiasm by embarking on the projects.
2.2 Achievements
Achievements by the Freight Handling Chamber during financial year 2001/2002:
Discretionary Grant Projects
A further 17 projects which amount to R 2 851 055 have been approved for funding and implementation through the payment of Discretionary Grants, these include projects/programmes such as ABET training, HIV/AIDS training, ETDP training, Learnerships and skills programmes.
Levy Disbursement
The Freight Handling Chamber disbursed 70% of total available levy income in the form of mandatory grants.
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2.3 Focus for 2002 / 2003
• The development and implementation of learnership – National Certificate in Transport (NQF 1) involving 50 unemployed learners.
• The development and implementation of a learnership – National Diploma in Freight Handling Logistics (NQF 5) for which 50 unemployed have been earmarked.
• Transport and Logistics Standard Generating Body support. This project was identified to support the SGB in writing unit standards, reviewing and registering unit standards and qualifications for the TETA, and to internationally benchmark the Diploma in Freight Handling Logistics (NQF 5) and the Certificate in Transport Logistics (NQF 1) with the Belgium Statutory Organisation, FOREM.
• The TETA is signing a Memorandum of Understanding with FOREM to internationally benchmark the Unit Standards at NQF 3 and NQF 5 as well as the associated course material from 3 providers. They will also be assessing 3 learners from the NQF 3 learnership against 2 Unit Standards as an international benchmark.
2.4 Role in skills development
During the past year the Freight Handling Chamber contributed the following towards skills development: Learnership – National Certificate in Freight Handling (NQF 3)
November 2001 saw the Freight Handling Chamber reaching an exciting milestone with the launch of its first Learnership within TETA, the National Certificate in Freight Handling (NQF 3). Fifty unemployed learners were placed in six host stakeholder companies and commenced formal training in February 2002. The learners will attend four blocks of classroom training, which will be followed by workplace training with the host company. The programme is set to run until January 2003. Since the commencement of this Learnership an additional 43 learners have joined the programme.
The National Diploma in Freight Logistics (NQF 5) learnership will commence in February 2003
Capacity Building and Certification of Assessors
In order to provide reliable and valid assessment of skills, attitudes and knowledge in the workplace of the Freight Handling industry, 273 assessors have been trained and are in the process of completing their portfolio of evidence. 22 assessors have been registered with TETA ETQA for specific Freight Handling unit standards.
Capacity Building Workshops for Shop Stewards
This project was set up to provide training for shop stewards on the Skills Development Act and to ensure effective participation by Labour during the implementation of the legislation. 127 shop stewards have attended workshops this year.
Capacity Building Workshops for Training Committees
The workshops aimed to provide training committee members with the skills needed to perform their roles as members of training committees. A total of 115 training committee members attended workshops in 2001/2002.
Training of Internal Moderators
This training aimed to provide moderators with additional skills to verify assessment in the workplace. 33 moderators have completed training.
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Training of Mentors
Training to provide mentors with the skills of coaching workplace learners was conducted during the 2001 / 2002 financial year. 50 mentors completed this training.
Training of Subject Matter Experts (SME’s)
Six subject matter experts were trained to evaluate learning material against Freight Handling unit standards.
Accreditation of Providers
During the 2001 / 2002 financial year: -
• 2 training providers were provisionally accredited by TETA ETQA
• 6 additional providers are in the process of being provisionally accredited by TETA ETQA
• 24 learning programmes (aligned to unit standards) have been approved by Subject Matter Experts (SME’s) from the various providers
• 10 SME’s have been identified by the Chamber and are involved in course evaluation for the industry
• an international benchmarking of the unit standards Certificate in Freight Handling - NQF 3 and course material for the Certificate have been provided by the Forem from the Walloon region of Belgium
The Chamber further funds and implements the following projects:
Capacity Building and Certification of Assessors: This involves the training and certification of workplace assessors in the Freight Handling sector, the goal being to provide a pool of qualified assessors in the industry.
Development of training materials: To source and support providers for the development and delivery of training material. This will result in accredited training and education based on national registered standards in freight handling.
National Dock Labourers Scheme: To enable learners to embark on life long learning. The objective of the programme is to promote functional Basic Skills Training (ABET, specific skills).
Marketing of the Freight Handling Chamber: To promote an awareness of the industry nationally, including rural areas. The objective being to sensitise and expose potential learners to the industry, as well as to target those companies not actively implementing and participating in the Skills Development Act.
Supply of Bursaries to students: To provide bursaries to learners who embark on the certificate in Freight Handling NQF level 3. The goal is to produce 20 qualified learners in the national certificate and to equip them with employable skills.
The following Qualifications/Unit Standards have been registered with SAQA:
National Certificate in Freight Handling (NQF 3); and
National Diploma in Freight Logistics (NQF 5)
2.5 Process and methodology used
The German Technical Co-operation (GTZ), in collaboration with the Transport Education and Training Authority, contracted Process Consulting (Project Cycle Management Group SA) to facilitate and develop the Freight Handling Chamber Skills Plan.
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The methodology comprised of:
• Briefing by the chamber;
• Analysis of the Workplace Skills Plans to determine current skills needs; and
• Facilitation of a Strategy planning workshop involving key stakeholders within the chamber
66 Workplace Skills Plans were analysed, the skills grouped per occupational category and the findings captured in a database using Microsoft Excel.
The workshop was moderated employing the METAPLAN visualisation techniques, for which the basic materials are large sheets of brown paper or flip charts; cards in different colours; marker pens and glue or masking tape; and group facilitation methods. These were used in order to facilitate the open and equal expression of ideas, sharing of experiences by all participants to create a logical order to the identification of the purpose, competencies and problems and to allow a consensus to develop through a structured dialogue.
• Level of commitment of stakeholders
3 Executive Summary 4 Chamber Profile
4.1 General
The following Companies, Institutions and Employer Representatives are represented in the Freight Handling Chamber Management Committee: Rennies Cargo Terminals WDEA (Warehousing & Distribution Employers Assoc) STASA (Stevedoring Assoc. of SA) S A Port Operations Petronet SACCAWU (SA Commercial Catering & Allied Workers Union) SALSTAFF (SA Logistic Services Transport & Allied Workers Union) SATAWU (SA Transport & Allied Workers Union) WDEA Department of Transport
A total of 66 Workplace Skills Plans 2002/3 were submitted by the various enterprises within the Freight Handling Chamber.
4.2 Industry Coverage
2602 Freight Handling Chamber
74110 Cargo Handling
74120 Storage and warehousing
4.3 Size and number profile
Size Profile Number of Organisations Employee Numbers Less than 100 24 1 056
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100 – 500 26 4 931 500 – 1 000 11 7 543
1 000 – 5 000 2 2 960 5 000 – 10 000 0 0
Greater than 10 000 0 0
4.4 Numbers employed in Occupational Categories
Occupational Categories
African Coloured Indian/Asian Whites Total
M F D M F D M F D M F D M F D Snr Officials and manager/owner manager
182 9 0 137 11 2 357 15 2 698 150 1 1374 185 5
Professionals 81 33 0 75 27 2 51 1 0 299 100 3 506 161 5 Technicians and associated professions
415 71 0 308 87 0 129 43 0 401 211 1 1253 412 1
Clericals &/or administrative workers
723 391 6 364 354 5 799 217 2 471 724 1 2357 1686 14
Service workers
613 47 0 147 52 6 91 32 0 124 97 0 975 228 6
Skilled workers
564 89 1 197 83 0 186 58 0 552 56 0 1499 286 1
Plant/machine operators and assemblers
5864 252 0 1208 215 0 616 13 0 619 50 0 8307 530 0
Labourers 4109 399 0 495 132 0 109 49 0 74 31 0 4787 611 0 Apprentices and Section 18(2) learners
54 0 0 0 0 0 41 0 0 78 8 0 173 8 0
TOTAL 12605 1291 7 2931 961 15 2379 428 4 3316 1427 6 21231 4107 32 TOTAL 25364
4.5 Other characteristics of the workforce
• Other characteristics of the workforce (% with disabilities, estimated
incidence of HIV/Aids)
4.6 Small, Medium and Micro Enterprises (SMMEs)
The Freight Handling Chamber has a programme, Integration of SMMEs, designed to integrate SMMEs into the formal Sector Skills Strategy Model. The objective of this programme is to sensitise the SMMEs to the advantages of active participation in the Skills Development Strategy. The strategic partners in this programme are: SMMEs, SETAs, learners, providers, Department of Labour and the Department of Trade and Industry. • Extent of the informal sector and the growth of emerging SMMEs in the
chamber
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4.7 Participation in Government funded development programmes
• Participation of the chamber in major Government funded Development
Programmes/Projects
4.8 Economic Data
• Economic data (gross and/or net output, share of overall GDP, wage
levels, productivity levels and trends, exports and imports)
4.9 Key Organisations and Professional Bodies
Employers: Association of Stevedores Durban, Cape Town and Richardsbay; Warehousing & Distribution Employers Association; and Portnet
Worker organisations are: The SA Transport and Allied Workers Union, National Employees Trade Union, Salaried Staff Association, Food & Allied Workers Union, SA Food & Allied Workers Union and SA Commercial, Catering & Allied Workers Union.
Professional Bodies: The Engineering Council of South Africa, SA Institute of Materials Handling, various Universities, Technical Colleges and Technikons, the Independent Exams Body, Microsoft and other Information Systems and Technology companies, and the Institute of Management Consultants.
Government departments: Department of Trade and Industry and the Department of Transport.
4.10 Education and Training Providers
COMPANY
UNIT STANDARD TETA RATIFICATION
NQF LEVEL CREDITS
LBT TRAINING CFH 01: Communication and Interpersonal relations in Industry
Yes 3 10
CFH 02: Operating Computer Systems
Yes 3 8
CFH 03: Managing Self Development
Yes 4 12
CFH 04: Applying Basic Business Principles
Yes 3 9
CFH 05: Executing General Office Administration
Yes 2 4
CFH 06: maintaining Occupational Health, safety and general housekeeping standards
Yes 3 8
CFH07: Scheduling Transport Yes 4 18 CFH 08: Controlling Hazardous /
Dangerous Goods Yes 4 4
CFH 10: Allocating Freight for Packing and Grouping
Yes 3 6
CFH 11: Applying Basic Business Principles of Local and International Trade
Yes 3 4
CFH 12: Receiving and Dispatching Freight and Freight
Yes 3 5
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COMPANY
UNIT STANDARD TETA RATIFICATION
NQF LEVEL CREDITS
returns CFH 13: Controlling and locating
stock Yes 3 8
CFH 14: Processing and Controlling Documentation
Yes 30th August 2002
4 4
CFH 15: Packing, Handling and securing freight
Yes 4 8
CFH 16: Ensuring Customer Satisfaction and Competitive Practice (SME approved, recommendation pending)
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TRAIN EXPERIENCE
CFH 01: Communicating and Maintaining interpersonal relations
Yes 3 10
CFH 03: Managing Self Development
Yes 4 12
CFH 04: Applying Basic Business Principles
Yes 3 9
CFH 16: Ensuring Customer Satisfaction and Competitive Practice
Yes 30th August 2002
3 2
MARITIME INSTITUTE
CFH 03: Managing Self Development
Yes 4 12
CFH 04: Applying Basic Business Principles
Yes 3 9
CFH 05: Executing General Office Administration
Yes 2 4
CFH 09: Taking Basic care of Freight Handling Machinery (SME approved, recommendation pending)
3 2
CFH 10: Allocating Freight for Packing and Grouping (SME approved, recommendation pending)
3 6
CFH 11: Applying Basic Principles of Local and International Trade
Yes 3 4
CFH 12: Receiving and Dispatching Freight and Freight returns (SME approved, recommendation pending)
3 5
CFH 13: Controlling and locating stock (SME approved, recommendation pending)
3 8
CFH 14: Processing and Controlling Documentation (SME approved, recommendation pending)
4 4
CFH 15: Packing, Handling and securing freight (SME approved, recommendation pending)
4 8
CFH 16: Ensuring Customer Satisfaction and Competitive Practice
Yes 30th August 2002
3 2
PORT TRAINING ACADEMY
CFH 02: Operating Computer Systems
Yes 3 8
CFH 03: Managing self Development
Yes 4 12
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COMPANY
UNIT STANDARD TETA RATIFICATION
NQF LEVEL CREDITS
CFH 05: Executing General Office Administration
Yes 2 4
CFH 08: Controlling Hazardous / Dangerous Goods
Yes 30th August 2002
4 4
CFH 16: Ensuring Customer Satisfaction and Competitive Practice
Yes 30th August 2002
3 2
CFH 21: Operating dry-bulk handling equipment (SME approved, recommendation pending)
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INDABA TRAINING
CFH 17: Operating Lift Trucks Yes 3 6
CFH 18: Operating Cranes
Yes
3 10
AFRICA TRAINING
CFH 17: Operating Lift Trucks
Yes 30th August 2002
3 6
5 Factors influencing future change in the Chamber
5.1 Government Policies
Unemployment Current & Future Government Policies (NSDS) Black Economic Empowerment Corporate Equity Privatisation Application of Legislation
5.2 Economic, market and business trends
Market and Business trends Trade Tariffs Globalisation Competition Key performance areas Skills audit/training needs analysis Standard process/procedure mechanisms Skills shortages due to immigration
5.3 Social Trends
Health & Safety Skills poaching Worker/employer relationships Emigration/Immigration Aids awareness Literacy Improvement Environmental awareness Manage cultural diversity Manage resistance to change Social plan to deal with retrenchments
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Life skills training Succession planning Retention strategy
5.4 Technological Change
Transport Logistics Channel management Rate of Technology change
5.5 Environmental Issues
Lack of commitment & understanding eg informational sharing Transformation Restructuring Number of accreditation bodies
5.6 Legislation
Employment Equity Act Labour Relations Act Basic conditions of Employment Act Skills Levy Act Skills Development Act Wage Act Occupational Health & safety Act SA Qualification Act Compensation of Organisational Injuries % Diseases Act Further Education & Training Act
6 Current education and training supply in the Chamber
6.1 Education and Training Providers
• Summary description of the main education and training providers
6.2 Nature of Initial Training
• Statistics on the amount and nature of initial training (pre-employment/formally recognised training for new recruits; names, location of special organisations)
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6.3 Projects initiated within the Chamber (2001 – 2002)
1. DISCRETIONARY GRANT 2. SKILLS DEVELOPMENT 3. SUBJECT MATTER EXPERTS
1 DISCRETIONARY GRANT
STAKEHOLDER TYPE OF PROGRAMME No. of learners involved in programme
DURATION OF
CONTRACT
Contract Value
STATUS
1. FREIGHTMAX L290707357
ETDP – A Programme for aspiring SDF’s and ETD Practitioners
1 1 year R7150.00 Contract signed – First tranche to be paid
2. P & O GRINDROD LOGISTICS L260735933
ABET Basic literacy for employees
3 1 year R11000.00 Contract signed – First tranche to be paid. Claim received. Under evaluation.
3. PETRONET L020708287
HIV / AIDS Programme Awareness training for all 600 employees
600 1 year R21750.00 Contract signed – First tranche to be paid. Claim received. Under evaluation.
4. PETRONET L020708287
PEER EDUCATOR’S TRAINING Identifying and training a few employees to educate and counsel fellow employees
600 1 year R19600.00 Contract signed – First tranche to be paid. Claim received. Under evaluation.
5. RENNIES L890708441
LEARNERSHIP SUPPORT To be determined during the FH Learnership
course
1 year R172000.00 Contract signed – First tranche to be paid
6. S A PORT OPERATIONS L7390712927
ASSESSOR TRAINING PROGRAMME
300 1 year R351000.00 Contract signed – First tranche to be paid based on deliverables
7. S A PORT OPERATIONS L7390712927
FREIGHT HANDLING LEARNERSHIP NQF 03
14 1 year R344400.00 Contract signed – First tranche to be paid based on deliverables
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STAKEHOLDER TYPE OF PROGRAMME No. of learners involved in programme
DURATION OF
CONTRACT
Contract Value
STATUS
8. S A PORT OPERATIONS L7390712927
HIV / AIDS TRAINING
30 1 year R156000.00 Contract signed – First tranche to be paid based on deliverables
9. S A PORT OPERATIONS L7390712927
SUPERVISORY CAREER PLANNING PROGRAMME
60 1 year R185000.00 Contract signed – First tranche to be paid
10. S A STEVEDORES 370708622
LEARNERSHIP IN FREIGHT HANDLING
10 1 year R246000.00 Contract signed. First tranche claimed and paid.
11. P & O PORTS ABET
+/-50 1 year R288000.00 Contract signed – First tranche to be paid. Claim received. Under evaluation.
12. P & O PORTS LEARNERSHIP – CERTIFICATE IN FREIGHT HANDLING
12 1 year R147200.00 Contract signed – First tranche to be paid. Claim received. Under evaluation.
13. P & O PORTS MANAGEMENT PROGRAMME
23 1 year R134819.00 Contract signed – First tranche to be paid. Claim received. Under evaluation.
14. SPAR GROUP L250708676
WAREHOUSEMAN SKILLS PROGRAMME
12 1 year R200370.00 Contract signed – First tranche to be paid. Claim received. Under evaluation.
15. SPAR GROUP L250708676 (Consists of 8 separate projects)
MANAGERIAL SUPPLY CHAIN SKILLS PROGRAMME
26 1 year R350436.00 (consists of the next 8 projects)
Contract signed – First tranche to be paid based on deliverables
15.1
SPAR GROUP L250708676
DESIGN ASSESSMENT MATERIAL & TOOLS
1 year R72300.00 Contract signed – First tranche to be paid based on deliverables
15.2
SPAR GROUP L250708676
CUSTOMER RELATIONS MANAGEMENT
1 year R32500.00 Contract signed – First tranche to be paid based on deliverables
15.3
SPAR GROUP L250708676
TRAINING OF INTERNAL MENTORS
1 year R20000.00 Contract signed – First tranche to be paid based on deliverables
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STAKEHOLDER TYPE OF PROGRAMME No. of learners involved in programme
DURATION OF
CONTRACT
Contract Value
STATUS
15.4
SPAR GROUP L250708676
MANAGING BUSINESS COMMUNICATIONS
1 year R39000.00 Contract signed – First tranche to be paid based on deliverables
15.5
SPAR GROUP L250708676
MANAGING & LEADING PEOPLE
1 year R49200.00 Contract signed – First tranche to be paid based on deliverables
15.6
SPAR GROUP L250708676
MANAGING FINANCES 1 year R49200.00 Contract signed – First tranche to be paid based on deliverables
15.7
SPAR GROUP L250708676
MANAGING THE SUPPLY CHAIN
1 year R61560.00 Contract signed – First tranche to be paid based on deliverables
15.8
SPAR GROUP L250708676
PROJECT MANAGEMENT 1 year R26676.00 Contract signed – First tranche to be paid based on deliverables
16. SPAR GROUP L250708676
FREIGHT HANDLING LEARNERSHIP
12 1 year R226400.00 Contract signed – First tranche to be paid. Claim received. Under evaluation.
17. SPAR SOUTH RAND L180716104
HIV / AIDS 250 1 year R9000.00 Contract signed – First & Last tranche paid. Project Complete.
2003 R2870125.00
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2. SKILLS DEVELOPMENT
TRAINING PROVIDER TYPE OF
TRAINING No. to be Trained
No. Trained Variance Estimated date of
completion 1. LABOUR DEVELOPMENT UNIT Training Committee 250 175 75 End of
Octoberr 2002 2. CORPORATE COLLEGE
INTERNATIONAL Assessor 150 148 2 End of September
2002 3. LEAD SERVICE PROVIDER
GROUP Freight Handling Learnership
50 In progress Jan 2003
3. SUBJECT MATTER EXPERTS (SME)
NAME OF SME From To Amount paid to date
1. ALBERT GLOY 15 Mar 02 15 Feb 03 R 6 200.00 2. COLIN HALL 15 Mar 02 15 Feb 03 R22 189.00 3. DAVID UECKERMAN 15 Mar 02 15 Feb 03 R 1 200.00 4. DE WAAL VILJOEN 15 Mar 02 15 Feb 03 R
11. GAVIN BUYS 01 June 02 31 May 03 R 4 000.00 5. GIZELLE McINTYRE 15 Mar 02 15 Feb 03 R 9 944.13
12. IAN MUNRO 01 June 02 31 May 03 R 1 400.00 6. JACQUES MEIRING 15 Mar 02 15 Feb 03 R 6 400.00 7. KAREN VISSER 15 Mar 02 15 Feb 03 R 5 596.00
10. KRISHNA GOVENDER 01 May 02 30 Apr 03 R 5 000.00 8. LINDA DUXBURY HOLTES 15 Mar 02 15 Feb 03 R14 279.00 9. VANESSA NEFF 15 Mar 02 15 Feb 03 R 4 675.00 TOTAL PAID TO SME’s R80 882.72
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4. PROECTS INITIATED AND COMPLETED 2001 - 2002-10-09
TRAINING PROVIDER TYPE OF TRAINING NUMBERS TRAINED BSD Assessor Training 150 Assessment College Moderator Training 40 REB Consultants Mentor Training 50 Learning Clinic SME Support 8 Gizelle McIntyre Provider Support 5 Ulwazi Shopstewards 170
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1.1 Statistics on training of existing employees
• Statistics on training of existing employees (Training plans)
1.2 Adequacy of existing provision
• Adequacy of existing provision (info from SDFs – qualification standard, training facilities, equipment, quality of trainers, accreditation, funding, location, gaps in provision, deficiencies in output of e&t system; + Part B of WSP)
2 Chamber Development Strategy “The S.A freight handling industry will be a globally competitive, customer-oriented
supplier of logistics solutions to its customers”
2.1 Result areas/Deliverables
Results Effective Freight Handling Effective Leadership Management Effective Supply Chain management and Logistics Effective customer service Effective Quality Management Improved health and safety Effective handling of globalisation and international marketing Effective delivery of results
2.2 Competencies
In order to achieve the Purpose of the Freight Handling Chamber, the following key competencies will be needed: General management: Leadership Management: Financial Management Operations Management: Human Resource Management: Customer Service: Freight Handling: Quality Management: Technology Supply Chain Logistics Safety, health and environment (Occupational Health and Safety) Marketing Global Awareness Operational Technology
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2.3 Employment and Skills Needs
2.3.1 General
The training and skills needs as stipulated here were derived from the Workplace Skills Plans for 2002/3.
The total number of employees identified in terms of training priorities in the Workplace Skills Plans analysed is as follows:
African Coloured Indian/Asian White Total
Male 12 740 2 707 2 332 3 469 21 248
Female 1 226 890 509 1 584 4 209
Disabled 81 41 49 6 177
Total 14 047 3 638 2 890 5 059 25 634
From the analysis of the Workplace Skills Plans HIV/AIDS Awareness and Health and Safety predominates in 6 of the 8 occupational categories. Management skills are dominant in the Professional category.
2.3.2 Skills according to Occupational Categories
For the purpose of this document the top 10 skills/training priorities are listed. Please refer to annex A for a detailed account of all training identified.
Senior Officials and Managers/Owner Managers
African Coloured Indian/Asian White Total
Skills/Training M F D M F D M F D M F D M F D T
HIV/AIDS Awareness 17 2 3 40 1 37 5 97 8 105
Computer Training 18 5 2 13 23 11 59 13 72
Leadership Supervision and Management 12 1 24 2 24 5 60 8 68
Team Building 2 9 1 3 37 5 51 6 57
Health & Safety 11 1 3 11 15 2 38 5 43
Coaching 1 5 1 4 21 8 31 9 40
Disciplinary & Grievance Procedure Course 4 1 33 38 38
Management 1 7 1 9 1 12 5 29 6 1 36
Basic Business Management 8 1 22 2 33 33
Industrial Relations 7 1 2 8 1 10 4 26 7 33
Total 81 3 32 10 135 4 1 214 45 462 62 1 525
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Professionals
African Coloured Indian/Asian White Total
Skills/Training M F D M F D M F D M F D M F D T
Finance for non-Financial Managers 7 11 3 4 21 7 43 10 53
Basic Management Program 6 1 9 4 26 45 1 46
Employee Relationship Programme 5 1 9 4 20 38 1 39
Bursary Support, Apprentice Training 26 10 3 29 10 39
Financial Management 5 3 1 1 14 5 20 9 29
Mentorship 3 3 3 1 11 3 1 18 6 1 25
Essential Skills for Woman in Management 2 20 2 2 22 24
Developing Supplier & Customer relations Programme 5 7 1 8 3 21 3 24
Project Management 2 2 1 1 11 2 13 6 19
Managing Employee Diversity 2 3 3 9 1 12 6 18
Total 61 42 39 8 21 3 120 21 1 241 74 1 316
Technicians and Associated professions
African Coloured Indian/Asian White Total
Skills/Training M F D M F D M F D M F D M F D T
Computer Training 40 9 9 2 10 4 27 14 86 29 115
Basic Management Programme 18 4 27 7 4 11 11 60 22 82
Employee relationship Programme 18 4 27 7 4 11 11 60 22 82
Management Course 19 9 7 1 7 5 12 4 45 19 64
End User Computer Literacy Programme 8 2 22 5 3 9 6 42 13 55
12 Ladder Process Training 10 3 7 2 2 10 21 29 26 55
Occupational Health Programmes 13 3 21 4 2 6 2 42 9 51 Developing Supplier & Customer Relations Programme 14 3 21 3 6 3 44 6 50
General Skills Training 33 5 4 6 38 10 48
Team Building 12 3 7 4 2 10 8 31 15 46
Total 185 40 153 30 37 15 102 86 477 171 648
P.O. Box 38725 Faerie Glen 0043 – Tel/Fax: 012 803 3254 – Cell 082 785 0870 – e-mail: [email protected]
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Clericals and/or administrative workers African Coloured Indian/Asian White Total
Skills/Training M F D M F D M F D M F D M F D T
HIV/AIDS 118 59 69 53 1 153 52 4 70 117 1 410 281 6 697 Supervision, Management & Leadership 245 38 10 2 1 24 7 38 8 317 55 1 373
Computer 60 26 3 35 33 42 17 55 71 1 115 174 54 343
SAP Training 51 20 44 2 26 16 53 75 174 113 287
Customer service 22 12 11 21 51 11 28 92 112 136 248
Cargo Co-ordination 107 29 4 2 4 6 4 121 35 156
Culture Diversity 24 12 1 4 1 21 12 30 17 1 76 45 2 123
Health & Safety 25 5 8 2 42 6 14 19 89 32 121
Induction 17 6 5 3 64 2 2 86 13 99
First Aid 14 8 7 9 12 7 7 31 40 55 95
Total 683 215 3 159 133 36 397 155 21 301 436 3 1,540 939 63 2,542
Service Workers African Coloured Indian/Asian White Total
Skills/Training M F D M F D M F D M F D M F D T
HIV/AIDS Awareness 173 16 43 19 28 8 26 65 270 108 378 Sales And Merchandising Competencies 118 13 76 25 20 14 34 29 248 81 329
Customer service 14 14 51 20 44 11 41 83 150 128 278
Computer Training 40 12 14 9 16 4 23 22 93 47 140
Sales Training 20 6 10 10 15 8 15 20 60 44 104
Driver Training 102 102 102
Induction and Culture 62 2 3 67 67
Plan and Assessment of Learning 9 1 8 2 5 2 12 14 34 19 53
ABET 40 1 5 2 2 2 47 5 52
Industrial Relations 19 2 8 2 5 2 7 2 39 8 47
Total 597 65 217 89 138 51 158 235 1,110 440 1,550
Artisans African Coloured Indian/Asian White Total
Skills/Training M F D M F D M F D M F D M F D T Technical Training 439 2 7 110 558 558 Induction & Culture Diversity 111 10 5 19 5 77 7 212 22 234 First Aid 39 17 31 18 11 11 42 10 123 56 179 Fire Fighting 30 15 33 18 19 11 24 1 106 45 151 HIV/AIDS Awareness 28 15 18 15 18 11 31 10 95 51 146 Health & Safety 15 15 15 15 10 11 10 10 50 51 101 Quality Management 9 12 8 13 5 53 83 17 100 Supervision & Management 10 12 6 9 5 48 7 73 24 97 Computer Training 48 3 1 1 16 5 18 83 8 1 92 IDP 40 13 38 91 91
Total 769 99 1 119 66 135 64 451 45 1,474 274 1 1,749
P.O. Box 38725 Faerie Glen 0043 – Tel/Fax: 012 803 3254 – Cell 082 785 0870 – e-mail: [email protected]
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Plant/Machine Operators and Assemblers African Coloured Indian/Asian White Total
Skills/Training M F D M F D M F D M F D M F D T
HIV/AIDS Awareness 642 11 55 14 18 95 6 810 31 841
Skills Refresher 396 6 36 36 81 4 549 10 559
Induction And Culture Awareness
396 6 36 81 4 513 10 523
Forklift Driver 384 2 71 14 4 473 2 475
Equipment Operator 269 10 10 88 19 4 386 14 400
ABET 309 24 24 15 1 333 40 373
IDP 248 36 58 342 342
Induction 280 1 18 4 302 1 303
Health & Safety 141 5 111 5 4 18 1 274 11 285
Stock Control 260 1 15 2 277 1 278
Total 3,325 56 307 44 265 1 362 19 4,259 120 4,379
Elementary Occupations African Coloured Indian/Asian White Total
Skills/Training M F D M F D M F D M F D M F D T
HIV/AIDS Awareness 1,053 23 60 3 22 15 14 11 1,149 52 1,201
Team Business Programme 215 59 50 19 2 2 6 3 273 83 356
Health & Safety 265 27 18 4 4 2 289 31 320
New Warehouse Management 200 47 30 10 210 47 30 287
Cultural Diversity Awareness 222 9 1 3 235 235
First Aid 142 9 23 11 8 5 7 5 180 30 210
Induction (in house) 174 4 1 2 8 176 13 189
Fire Fighting 116 7 24 7 5 5 6 5 151 24 175
Financial Life Skills 162 1 1 2 163 3 166
UPN Induction Programme 70 40 37 15 85 40 37 162
Total 2,619 216 67 210 45 44 36 38 26 2,911 323 67 3,301
3 Implications for skills policy and skills provision
• Conclusions and recommendations for policy and actions o Recommend changes in number and/or qualifications of
new recruits – and recommend changes to be made by education and training providers, new/additional learnerships, implications for SAQA, DoL, DoE
o Actions required to provide necessary skills for existing employees – recommendations and actions to be taken by TETA re levy system, SDFs, special initiatives to be funded/promoted by TETA (Grant D), actions required by e&t providers and recommendations for company actions
P.O. Box 38725 Faerie Glen 0043 – Tel/Fax: 012 803 3254 – Cell 082 785 0870 – e-mail: [email protected]
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4 Budget
• Summary of short-term budget – approximate costing of planned actions, who is to finance the cost
5 Monitoring, Reporting and Evaluation
P.O. Box 38725 Faerie Glen 0043 – Tel/Fax: 012 803 3254 – Cell 082 785 0870 – e-mail: [email protected]
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6 Appendices
P.O. Box 38725 Faerie Glen 0043 – Tel/Fax: 012 803 3254 – Cell 082 785 0870 – e-mail: [email protected]
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