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Any document appearing in paper form is uncontrolled and must be compared to the electronic version. HOME Page 1 of 59 Holland College COVID-19 Ease-Back Plan Phase 3 APPROVED BY: President S. MacDonald Revision: 01 DATE: August 20, 2020 PURPOSE The Holland College COVID-19 Ease-Back Phase 3 Plan welcomes students and staff back to our campus locations for the 2020-2021 academic year. This plan is centered on the health and safety of our students, staff, and other approved individuals through working closely with the Chief Public Health Office of Prince Edward Island (CPHO) and through implementing both provincial and national best practices. To be most successful, this Ease-Back Phase requires all students, employees, and approved individuals to familiarize themselves with this plan, and fully participate to minimize the transmission risk of COVID-19 within Holland College. Any training, work process, meeting or event must fully comply with all guidelines and best practices as set by Holland College and the CPHO. 1.0 REQUIREMENTS 1.1 General Information 1.1.1 The Holland College COVID-19 Ease-Back Phase 3 Plan will commence on Thursday, August 20, 2020. 1.1.2 The following Holland College facilities have undergone a series of modifications (signage, directional floor cues, addition of hand sanitizing stations, personal protective equipment considerations, etc.) to align with this Ease-Back Phase 3 plan: 1.1.2.1 Georgetown Centre 1.1.2.2 Tourism and Culinary Centre, including Canada’s Smartest Kitchen 1.1.2.3 Charlottetown Centre 1.1.2.4 Centre for Community Engagement 1.1.2.5 Centre for Applied Science and Technology 1.1.2.6 Montgomery Hall 1.1.2.7 President’s Office - 285 Kent Street 1.1.2.8 School of Performing Arts – 275 Kent Street & 281 Kent Street 1.1.2.9 LINC - Belmont Centre, Murphy Centre, Queen Street location 1.1.2.10 Summerside Waterfront Campus 1.1.2.11 Marine Training Centre 1.1.2.12 Atlantic Police Academy 1.1.2.13 West Prince Campus 1.1.3 All other Holland College sites not listed in 1.1.2 above will be addressed in a future ease-back phase. 1.1.4 The Early Years Centre, student residences, athletics activities, or day camp activities will have their own protocols and will not fall under this plan. 1.1.5 Under this Phase:

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Page 1: Holland College COVID-19 APPROVED BY: President Ease ......Holland College COVID-19 Ease-Back Plan Phase 3 Revision 1, August 17/20 Any document appearing in paper form is uncontrolled

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Holland College COVID-19

Ease-Back Plan Phase 3

APPROVED BY: President S. MacDonald

Revision: 01

DATE: August 20, 2020

PURPOSE

The Holland College COVID-19 Ease-Back Phase 3 Plan welcomes students and staff back to our campus locations for the 2020-2021 academic year. This plan is centered on the health and safety of our students, staff, and other approved individuals through working closely with the Chief Public Health Office of Prince Edward Island (CPHO) and through implementing both provincial and national best practices. To be most successful, this Ease-Back Phase requires all students, employees, and approved individuals to familiarize themselves with this plan, and fully participate to minimize the transmission risk of COVID-19 within Holland College.

Any training, work process, meeting or event must fully comply with all guidelines and best practices as set by Holland College and the CPHO.

1.0 REQUIREMENTS

1.1 General Information 1.1.1 The Holland College COVID-19 Ease-Back Phase 3 Plan will commence on

Thursday, August 20, 2020. 1.1.2 The following Holland College facilities have undergone a series of modifications

(signage, directional floor cues, addition of hand sanitizing stations, personal protective equipment considerations, etc.) to align with this Ease-Back Phase 3 plan: 1.1.2.1 Georgetown Centre 1.1.2.2 Tourism and Culinary Centre, including Canada’s Smartest Kitchen 1.1.2.3 Charlottetown Centre 1.1.2.4 Centre for Community Engagement 1.1.2.5 Centre for Applied Science and Technology 1.1.2.6 Montgomery Hall 1.1.2.7 President’s Office - 285 Kent Street 1.1.2.8 School of Performing Arts – 275 Kent Street & 281 Kent Street 1.1.2.9 LINC - Belmont Centre, Murphy Centre, Queen Street location 1.1.2.10 Summerside Waterfront Campus 1.1.2.11 Marine Training Centre 1.1.2.12 Atlantic Police Academy 1.1.2.13 West Prince Campus

1.1.3 All other Holland College sites not listed in 1.1.2 above will be addressed in a future ease-back phase.

1.1.4 The Early Years Centre, student residences, athletics activities, or day camp activities will have their own protocols and will not fall under this plan.

1.1.5 Under this Phase:

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1.1.5.1 exterior doors will be locked at all times and will only be accessible via controlled access to approved students, employees, and individuals only using the Holl Pass proximity card system. Holland College reserves the right to unlock exterior door(s) for a brief period for operational reasons, such as to allow students and employees to secure Holl Pass cards.

1.1.5.2 for operational reasons select College site(s) may be unlocked to allow approved individuals (e.g. potential students) to consult with College officials. If this occurs a representative inside the designated unlocked entrance must complete a COVID-19 Screening Questionnaire & Contact Tracing form (Appendix E) for each individual looking to enter the facility. A copy of each individual’s responses and contact tracing information will be retained for at least 30 days. Those individuals who do not complete or successfully pass the assessment portion, do not have official business with the College, or do not provide contact tracing information will not be permitted entry into the facility.

1.1.5.3 As a preventative measure Holland College strongly recommends the use of non-medical masks or face coverings in most indoor common spaces on our campuses. See section 1.5 for more information.

1.1.5.4 building hours will be posted on all designated entry doors. Hours may be subject to change.

1.1.5.5 when not in use classrooms and labs environments will remain locked.

1.1.5.6 College employees could invite an external individual(s) to enter a Holland College facility, provided it is based on an operational need that supports and aligns with College priorities (e.g. contractor, or guest speaker). Please consult section 1.4.3 for more information.

1.1.6 Any event where an external group(s) may wish to utilize College spaces must be pre-approved by the Vice-President of Corporate Services, or their designate, and fully comply with both College and Chief Public Health Office protocols. Such events should support and align with College priorities. Please complete COVID-19 External Group Application to Use College Facilities (see Appendix F).

1.1.7 This plan is subject to change based on operational requirements, integrating additional best practices, and/or any changes in recommendations set by the Chief Public Health Office of Prince Edward Island.

1.1.8 Stay informed and comply with all Holland College protocol as detailed at https://www.hollandcollege.com/coronavirus.html

1.2 All Building Occupants:

1.2.1 For contact tracing purposes each student, employee member, or approved individual MUST use their own Holl Pass card to gain entry. Access for approved students, employees and individuals is meant for them alone. Never allow anyone else into a Holland College facility.

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1.2.2 Work collaboratively to maintain a safe and healthy learning and work environment.

1.2.3 All students, employees, approved individuals must self-monitor for symptoms and report to their learning manager, supervisor, or event organizer if they have concerns about possible COVID-19 exposure or are exhibiting a symptom(s).

1.2.4 Any person exhibiting symptoms of COVID-19 (develop a new or worsening cough, shortness of breath or difficulty breathing, fever or chills, sore throat, runny nose, sneezing, congestion, headache or muscle aches, unusual fatigue, acute loss of sense of smell or taste) must not enter the College facility. If a symptom(s) appears throughout the day, the individual should immediately perform hand hygiene, don a non-medical mask or face covering, leave the College facility, and contact their learning manager, supervisor, or event organizer by phone or e-mail, and avoid contact with others. Please call 8-1-1 to arrange testing. While on campus if an individual appears to exhibit one or more of the symptoms above, depending on the circumstances, they may be asked to return home.

1.2.5 Symptomatic students, employees, or approved individuals will be required to self-isolate until tested for COVID-19 and the results are confirmed.

1.2.6 If the test results are negative for COVID-19 but the student, employee, or approved individual remains ill and/or symptomatic, they should remain at home.

1.2.7 Familiarize yourself and comply with posted signage. 1.2.8 Students or employees with underlying chronic health conditions or weakened

immune systems should exercise due diligence and should consult with their Learning Manager or their Supervisor to discuss possible alternatives.

1.2.9 In the case of an emergency event requiring the evacuation of a Holland College facility, or in the event of a lockdown drill/event, it is highly recommended that all building occupants don a non-medical face mask or face covering, as they follow the relevant posted instructions. If an emergency evacuation is required buildings occupants should disregard the directional floor cues and evacuate using the nearest exit.

1.3 Building Access (Holl Pass Proximity Card System)

1.3.1 Each student, or employee, or approved individual(s) who requires building (Holl Pass) access to a Holland College facility must: 1.3.1.1 be a registered student 1.3.1.2 be a current employee 1.3.1.3 if not a registered student or current employee the individual’s

request must be approved in writing by a relevant College Director, or Vice President.

1.3.2 If you are a current student or employee AND currently have a Holl Pass or active key fob prior to March 13, 2020: 1.3.2.1 Holl Pass card - E-mail [email protected] and

acknowledge that you have reviewed the COVID-19 Ease-Back Plan

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Phase 3 Orientation (Appendix G), and provide the 10-digit number on the upper left corner of the back of your card.

1.3.2.2 Key Fob – E-mail [email protected] and acknowledge that you have reviewed the COVID-19 Ease-Back Plan Phase 3 Orientation (Appendix G), and provide the number on the fob if visible. Indicate in e-mail if the number is not visible for further assistance.

1.3.2.3 You will receive an email when your card or fob has been programmed and ready for use. You will not need to stop by the Holl Pass office for this activation to occur.

1.3.3 If you are a current student or employee and do NOT have a Holl Pass you must supply the Holl Pass office with: 1.3.3.1 Take a current and clear photo of yourself (in colour, jpg format,

white, smooth background, centered, show a front view of face, cropped like a passport, show open and visible eyes, wear prescription glasses if you normally do so). No filters hats, sunglasses, shadows, or other visible people or objects in the photo.

1.3.3.2 FOR STUDENTS: E-mail [email protected], using your student ID number as the subject line, and include the following information:

• full name,

• student ID number,

• program,

• campus,

• contact phone number & email address,

• attach your photo.

• acknowledge that you have reviewed the COVID-19 Ease-Back Plan Phase 3 Orientation as found in Appendix G.

1.3.3.3 FOR EMPLOYEES: E-mail [email protected], and include the following information:

• full name,

• position,

• program or department,

• campus,

• contact phone number & email address,

• expiration date (if applicable),

• attach your photo.

• acknowledge that you have reviewed the COVID-19 Ease-Back Plan Phase 3 Orientation as found in Appendix G.

NOTE: If an employee may be working alone, a Working Alone Plan must be completed and submitted to their Supervisor. This does not need to be submitted to the Holl Pass team.

1.3.3.4 FOR APPROVED INDIVIDUALS: A College Director, or Vice President must e-mail [email protected], include the following information for the approved person(s):

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• group name,

• full name,

• building where class/event is occurring,

• contact phone number & email address,

• hours and duration (end date) of class/event,

• attach your photo,

• expiration date (if applicable),

• method of payment ($10/card), credit card, account code

• acknowledge that you have reviewed the key elements of the COVID-19 Ease-Back Plan Phase 3 Orientation with the individual(s) (Appendix G)

1.3.3.5 Individuals will receive an email confirming the submission, and one advising that the Holl Pass card is available for pick up.

1.3.3.6 Once notified that card is available for pick-up, please secure new Holl Pass card at:

• Prince of Wales Campus- Centre for Applied Science and Technology (CAST) building main floor lobby from 8:30 am-4:30pm [email protected]

• Tourism and Culinary Centre – Rhonda Powers (located in main TCC lobby): [email protected]

• Summerside Waterfront Campus –Andrew Dobson (located in the hall off the main entrance): [email protected]

• APA - Andrew Dobson: [email protected]

• West Prince Campus – Julie Gavin (main office): [email protected]

• Georgetown Campus– Phyllis MacPhee (main office): [email protected]

• Marine Training Centre- Laura Cormier (main office): [email protected]

1.4 Self-Assessment

1.4.1 All persons entering Holland College must successfully pass a self-assessment for symptoms of COVID-19 prior to entering a College facility. The self-assessment is posted at all designated entry points and is modelled after information available from the PEI Chief Public Health Office. The assessment is made up of the following questions:

1. Do you or anyone in your home have any of the following symptoms consistent with COVID-19?

• new or worsening cough, • shortness of breath or difficulty breathing, • fever or chills, • sore throat, • runny nose, sneezing, congestion,

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• headache or muscle aches, • unusual fatigue, • acute loss of sense of smell or taste

2. Are you or anyone in your home currently required to self-isolate?

3. In the last 14 days, have you or anyone in your home been in contact with a

person who has a confirmed case of COVID-19? If an approved individual does not complete this self assessment OR answers “YES” to any of these questions they are NOT permitted to enter and must immediately contact their learning manager or supervisor by phone or e-mail. In addition, you should perform the formal Prince Edward Island Self-Assessment tool (https://www.princeedwardisland.ca/en/service/self-assessment-for-covid-19) for additional guidance.

1.4.2 Efforts shall be made to stay within the designated training, workspace/office and accessible areas of Holland College, limiting exit and re-entry. Self-assessment protocol must be completed each time an individual re-enters a Holland College facility.

1.4.3 Either immediately before or upon entry to a Holland College site all members of an external group must have the questions detailed in section 1.4.1 administered to them daily using the COVID-19 Screening Questionnaire & Contact Tracing form found in Appendix E. A copy of the completed checklist complete with contact tracing information for each external group member must be immediately submitted to the relevant College staff member/department organizing the meeting/event and retained for at least 30 days. For clarity, the Holland College staff member/department organizing the meeting/event should create a clear plan that includes which entrance to receive the member(s) of the external group, and who will administer, collect and retain the contact tracing information using the form detailed above. Exterior doors are not to be propped open.

1.5 Non-Medical Masks / Face Coverings

1.5.1 As a preventative measure Holland College strongly recommends the use of non-medical masks or face coverings in most indoor common spaces on our campuses. Individuals may wish to remove non-medical masks or face coverings in areas where adequate physical distancing of 6 feet or 2 meters can be maintained, such as classrooms, offices, residence rooms, or private work areas.

1.5.2 Individuals are welcome to wear non-medical masks or face coverings in other spaces and settings (outdoors, etc.) should they wish to do so, as an added precaution to help keep others safe.

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1.5.3 While strongly recommended, Holland College understands that individuals with valid medical reasons should not wear a non-medical mask or face covering, or those who are unable to remove a mask on their own, and children under the age of 2.

1.5.4 Signage has been installed in specific academic areas where masks are required prior to entry. In these areas it is anticipated that individuals would be unable to consistently maintain a physical distance of 2 metres / 6 feet from others.

1.5.5 Masks should be changed immediately if they become damp or soiled; be sure you are washing your hands before putting on your mask and after taking it off, and that you avoid touching your face while wearing one. Frequent laundering is required to prevent cross contamination and microbial build up on reusable non-medical facial coverings. See Appendix A for more information on the use of non-medical masks or face coverings.

1.5.6 Holland College has purchased a limited supply of non-medical masks and face coverings for student and staff use. Details on distribution will follow; however, students, staff, and approved individuals are encouraged to bring their own non-medical masks and face coverings where possible.

1.6 Physical distancing

1.6.1 Physical distancing of at least 2 metres / 6 feet should be maintained, except when the nature of the work or training activities prohibit it. If such an environment or condition exist consider the following options: 1.6.1.1 can it be done remotely or use technology to assist. 1.6.1.2 revise schedule(s) so that activities can be performed with

appropriate physical distancing. 1.6.1.3 restructure physical settings and responsibilities (increase space

between people or reduce the number of people within a space at a given time).

1.6.1.4 install a physical barrier(s) to create a safe environment when physical distancing would otherwise not be possible.

1.6.1.5 use personal protective equipment (PPE), and/or non-medical masks or face coverings. Please consult Appendix A for more information on the use of non-medical masks or face coverings.

1.6.2 For the safety of building occupants, the following protocols will be integrated into our infrastructure: 1.6.2.1 Signage indicating preventative measures from the CPHO as well as

College protocols. 1.6.2.2 Signage to indicate areas where non-medical mask use is required,

where physical distancing of 6 feet/2 metres cannot be reasonably sustained.

1.6.2.3 Signage and/or directional indicators on floors and by stairwells to promote physical distancing.

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1.6.2.4 Signage to indicate maximum capacity for: classrooms, shop/lab environments, early years centre, washrooms, elevators, lunch/break rooms, cafeterias, learning environments, and meeting spaces.

1.6.2.5 Signage to indicate areas that are unavailable for use. 1.6.2.6 Add physical barriers (e.g. plexiglass or other materials) in areas such

as main reception desks where physical distancing of 2 metres/6 feet would not be reasonable to achieve.

1.6.3 Use a standard greeting that is positive but remind others to keep a safe distance. 1.6.4 Where possible, students, employees and approved individuals should be

assigned to individual workstations that provides 2 metres/6 feet of separation from other individuals.

1.6.5 Start/stop times and breaks should be staggered where possible to minimize possible congregating.

1.6.6 Consider a variety of actions to decrease risk of crowding and social interaction, such as staggering mealtimes.

1.6.7 Practice physical distancing while on breaks. 1.6.8 College vehicles should only have one occupant at a time and should be cleaned

and disinfected after each use (see Appendix B). 1.6.9 For any event that may host external group(s), Holland College will work closely

with the organizing group to ensure they fully comply with all College and CPHO protocols.

1.7 Enhanced hygiene and cleaning / Personal Protective Equipment (PPE):

1.7.1 Upon entering a Holland College facility all individuals should use the hand sanitization stations made available immediately inside each designated entry point.

1.7.2 Occupants should frequently wash their hands with soap and running water for at least 20 seconds or use an alcohol-based a hand sanitizer with at least 60% alcohol content before and after work activity. Wash hands or hand sanitize before and after breaks, after going to the washroom, and before and after preparing or eating food, before and after touching your face, non-medical mask or face covering, and after sanitizing/disinfecting your work area.

1.7.3 Floor plans will be posted throughout our facilities indicating the location of: 1.7.3.1 handwashing stations 1.7.3.2 hand sanitizing stations 1.7.3.3 self-serve surface disinfecting stations (hydrogen peroxide product –

Oxivir Plus) 1.7.3.4 capacities of all academic, assembly, and key common areas, such as

washrooms or elevators. 1.7.4 Enhanced cleaning and disinfecting protocols are in place, with an emphasis on

high frequency touch points (see Appendix D). 1.7.5 Students, employees, and approved individuals are encouraged to take

advantage of self-serve disinfecting stations (Oxivir Plus) to disinfect their

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personal work areas, desk, chair, and/or equipment. For the safety of others, students are expected to participate in disinfecting their classroom desk, chair, and other materials or tools they use at the end of class or as instructed by their Learning Manager. Students, employees, and approved individuals are encouraged to wash their hands or hand sanitize after using a self-serve disinfecting station. Instructions and the appropriate SDS sheet information is available at each self-serve disinfecting station.

1.7.6 Do not share food. 1.7.7 Practice respiratory etiquette:

1.7.7.1 Turn your head away from others and cough or sneeze into elbow or sleeve. Never cough or sneeze into your hands.

1.7.7.2 Dispose of used tissues in garbage cans immediately after use. 1.7.8 Where possible students, employees, and approved individuals should utilize only

their own tools. Where it is not possible to provide personal tools, the shared tools and equipment must be cleaned and disinfected in accordance with College protocol (see Appendix C).

1.7.9 Enhanced sanitation/cleaning practices must be followed in areas where multiple people handle tools, goods, supplies, equipment, or other shared items.

1.7.10 Consider wearing hand protection, as required, when handling and cleaning tools and equipment. Wash /sanitize hands immediately after removing hand protection.

1.7.11 Existing protocols within programs that required personal protective equipment (PPE) still exist. If PPE was provided as part of your role, it will continue moving forward.

1.7.12 Do not share PPE with others. Students and employees must establish a labelling system to organize specialized PPE.

1.8 Temporary Remote Work Arrangements 1.8.1 Unless their role is required on-campus, and without compromising the needs or

service levels to our students or staff, an employee may be temporarily approved to work remotely, where applicable and in consultation with their manager.

1.8.2 Manager has advised employee(s) of clear expectations and accountability framework as it relates to working remotely.

1.8.3 Temporary remote work arrangements should be reviewed on a regular basis and are subject to change based on operational needs.

1.8.4 The manager will work with the employee to review the necessary equipment and resources to successfully work from home.

1.8.5 Employees have information to support their physical and mental wellbeing. Resources available on HC Safe app and https://www.hollandcollege.com/coronavirus.html

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1.9 Program and Departmental Managers

1.9.1 Develop schedules for training or modified workflow with their respective operational requirements.

1.9.2 Complete the COVID-19 Ease-Back Phase 3: Program & Departmental Managers checklist (will be provided by Supervisor) for their respective programs. Program and Department Managers should update their checklist(s) if there are significant changes to College or CPHO protocols. Checklists does not need to be submitted, but simply retained by Manager should it be requested.

1.9.3 Ensure communication is clear as to the expectations required for employees and approved individuals prior to returning to Campus. The primary source of information is https://www.hollandcollege.com/coronavirus.html

1.10 Facilities Management

1.10.1 Complete the COVID-19 Ease-Back Phase 3: Facilities Management (will be provided by Supervisor) for all campuses. Facility Managers should update their checklist(s) once every three weeks for each Holland College facility. Checklists does not need to be submitted, but simply retained by Manager should it be requested.

2.0 SUPPORTING MENTAL HEALTH

Students, and employees may be affected by the anxiety and uncertainty created by the COVID-19 situation. We need to support each other and are pleased to offer resources to help. Please download the HC Safe app and visit the “Support Services” area OR visit https://www.hollandcollege.com/coronavirus.html for more information.

3.0 RESOURCES

Holland College COVID-19 website https://www.hollandcollege.com/coronavirus.html

3.1.1 Holland College HC Safe App – Download from Google Play or the Apple App Store

3.1.2 COVID Alert app – Download from Google Play or the Apple App Store 3.1.3 Province of Prince Edward Island COVID-19 information

https://www.princeedwardisland.ca/en/topic/covid-19 3.1.4 Workers Compensation Board of Prince Edward Island http://www.wcb.pe.ca/ 3.1.5 Government of Canada COVID-19 information

https://www.canada.ca/coronavirus 3.1.6 World Health Organization COVID-19 information

https://www.who.int/emergencies/diseases/novel-coronavirus-2019 3.1.7 Centre for Disease Control (CDC) https://www.cdc.gov/coronavirus/2019-

ncov/index.html

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4.0 QUESTIONS OR FEEDBACK

We welcome your questions and/or feedback. Please contact us at:

STUDENTS: [email protected]

STAFF: [email protected]

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APPENDIX A

COVID-19 Use of Non-Medical Masks and Face Coverings

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Using Non-Medical Masks and Face Coverings Non-medical masks and face coverings it can be an additional measure you can take to protect others around you, even if you have no symptoms. It can be useful for short periods of time when physical distancing is not possible.

Frequently Asked Questions

What is a non-medical mask or face covering?

Homemade masks may include those:

• made of cloth, such as cotton.

• with pockets to insert additional material or filters.

Homemade masks are not medical devices, and consequently, are not regulated like medical masks and respirators. There use poses several limitations:

• not been tested to recognized standards

• may not provide complete protection against virus-sized particles

• edges are not designed to form a seal around the nose and mouth

• fabrics are not the same as those used in medical masks or respirators

• can be difficult to breathe through and can prevent you from getting the required amount of oxygen needed by your body.

If you choose to use a non-medical mask, it should be well-fitted. People should also be aware that masks can become contaminated on the outside and when touched by hands. Avoid moving the mask around or adjusting it often. Also, masks should not be shared with others. When worn properly, a person wearing a non-medical mask or face covering can reduce the spread of his or her own infectious respiratory droplets.

Non-medical face masks or face coverings should:

• be made of at least 2 layers of tightly woven material fabric (such as cotton or linen)

• be large enough to cover the nose and mouth completely and comfortably without gaping

• fit securely to the head with ties or ear loops

• allow for easy breathing

• be comfortable and not require frequent adjustment

• be changed as soon as possible if damp or dirty

• maintain their shape after washing and drying.

• be inspected to ensure there are no tears or holes.

Some masks also include a pocket to accommodate a paper towel or disposable coffee filter, for increased benefit.

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If possible, use different fabrics for each side of the mask, so you know which side faces your mouth and which side is out.

Non-medical masks or face coverings should not:

• be placed on children under the age of 2 years

• be placed on anyone unable to remove them without assistance or anyone who has trouble breathing

• be made of plastic or other non-breathable materials

• be made exclusively of materials that easily fall apart, such as tissues

• be secured with tape or other inappropriate materials

• be shared with others

• impair vision or interfere with tasks

How do I put on a non-medical mask or face covering?

1. Ensure the face covering is clean and dry. 2. Wash your hands with warm water and soap for at least 20 seconds before touching the mask.

a. If not available, use hand sanitizer with a minimum 60% alcohol base. 3. Ensure your hair is away from your face. 4. Place the face covering over your nose and mouth and secure to your head or ears with its ties or

elastics. a. Adjust if needed to ensure nose and mouth are fully covered. b. The mask should fit snugly to the cheeks and there should not be any gaps.

5. Repeat step 2.

While wearing a non-medical mask or face covering, it is important to avoid touching your face. If you do touch your mask or face, you should immediately wash your hands with warm water and soap for at least 20 seconds. You can also use hand sanitizer with a minimum 60% alcohol base.

How do I remove a non-medical mask or face covering?

1. Wash your hands with warm water and soap for at least 20 seconds. a. If not available, use hand sanitizer with a minimum 60% alcohol base.

2. Remove the face covering by un-tying it or removing the loops from your ears. a. Avoid touching the front of the mask when removing it. b. It can be placed in a plastic bag temporarily if you are not at home (make sure you close,

or zip seal the bag while storing it). 3. If you plan to reuse the mask, wash it before wearing it again.

a. It can be washed with hot, soapy water, or it can be washed with your other laundry. b. If throwing it out, place it into a garbage bin or plastic bag.

4. After removing the face covering, repeat Step 1.

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How to clean my reusable face covering?

1. Cloth face coverings should be washed after each use. You can wash your reusable face covering by:

a. Washing Options

• Washing Machine 1. You can include your face covering with your regular laundry. 2. Use regular laundry detergent and the warmest appropriate water

setting for the cloth used to make the face covering.

• Wash by Hand 1. Prepare a bleach solution by mixing:

a. 5 tablespoons (1/3rd cup) household bleach per gallon of room temperature water or

b. 4 teaspoons household bleach per quart of room temperature water

2. Check the label to see if your bleach is intended for disinfection. Some bleach products, such as those designed for safe use on colored clothing, may not be suitable for disinfection. Ensure the bleach product is not past its expiration date. Never mix household bleach with ammonia or any other cleanser.

3. Soak the face covering in the bleach solution for 5 minutes. 4. Rinse thoroughly with cool or room temperature water.

b. Make sure to completely dry face covering after washing by:

• Dryer - Use the highest heat setting and leave in the dryer until completely dry.

• Air dry - Lay flat and allow to completely dry. If possible, place the cloth face covering in direct sunlight.

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APPENDIX B

Guidance on cleaning and sanitizing inside your vehicle during COVID-19

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Guidance on cleaning and sanitizing inside your vehicle during COVID-19

Recognize hazards and assess risks

How does the coronavirus spread? The virus typically spreads through coughing and sneezing, personal contact with an infected person, or touching an infected surface and then your mouth, nose, or eyes.

Controls

1. Maintain physical distancing. Physical distancing means maintaining a distance of at least two metres (six feet) or more between persons. By maintaining physical distancing, you are less likely to be exposed to a respiratory virus. Maintaining physical distancing will assist in limiting your exposure and potentially contaminating the interior of the vehicle.

2. Clean/Disinfect the vehicle regularly.

• Get into the habit of cleaning your vehicle interior daily to limit the risk of contamination. Ensure that you are thoroughly cleaning the steering wheel, gear shifter, dashboard, all gauges, windows, and door handles.

• Disinfect after use. Be sure to clean and disinfect:

• Steering wheel

• Key and remote fob

• Exterior door handles

• Trunk lid or lift gate grab areas

• Interior door pulls

• Start button, if equipped

• Rear view mirror, back and edges

• HVAC vents

• Gear selector

• Turn signal lever

• Windshield wiper controls

• Center stack knobs

• Seat belt and buckle

• Parking brake lever

• Gas cap and lid

• Use appropriate personal protective equipment (PPE) when cleaning.

• Most areas of the cab can be cleaned with detergent and water and then followed with disinfectant wipes and a dry washcloth or towel. Once cleaning is complete, dispose of any gloves that were used.

• For frequently touched areas (e.g., steering wheel, gear shift, door handles), clean with disinfectant wipes every time you get back into the vehicle.

• Have a garbage bag or wastebasket in the cab. Place the garbage bag or wastebasket in a convenient spot to avoid trash piling up in the vehicle. This will keep all trash in one spot and make it easier to

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dispose of when you are stopped. Regularly disposing of the trash will assist in eliminating odours in the vehicle as well.

3. Get rid of unnecessary belongings/clutter.

• Review the belongings that you have in the vehicle and eliminate any unnecessary clutter. This can include clothing that you do not wear, books that you are finished reading, personal items that are not required as part of your job, etc. The less items that you have in the vehicle the easier it will be to clean.

• Organize your belongings to ensure that everything in your cab is neat and organized. This will help make the daily routine of cleaning and sanitizing the vehicle easier.

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APPENDIX C

Shared Supplies, Equipment, and Tools during COVID-19

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Shared Supplies, Equipment, and Tools during COVID-19

To help prevent the transfer of COVID-19 on shared supplies, equipment, and tools the following guidelines should be followed:

• Plan for enough supplies, equipment, and tools so that employee or students so not need to share, where practical.

• Encourage employee and students to regularly wash their hands before and after using shared supplies for 20 seconds with soap and water, if not immediately available use an alcohol-based hand sanitizer (60% + alcohol content).

• Identify commonly shared supplies, equipment, and tools that should be cleaned regularly or immediate after each use.

• Have cleaning and disinfecting supplies available to employee and students.

• Recommend regular cleaning of unshared supplies, equipment, and tools.

Examples of possible shared supplies, equipment, or tools:

Office/Retail Setting:

• Filing cabinet • Fax machine • Paper shear

• Photocopier • Hole punch • Cash register

• Scanner • Stapler • POS machine

Shop/Lab Setting:

• Hand tools • Shop/Lab equipment

• Power tools • Computer equipment

Follow these steps when cleaning and disinfecting supplies, equipment, and tools:

1. Read the manufacturer’s directions for cleaning to avoid possible damage or hazards. o For powered items, ensure the power is turned off and the device is disconnected.

Contact your Learning Manager or Supervisor if you do not know how. 2. Remove or wipe away any visible soiling to clean the surface. 3. The College has provided disinfectant (OXIVIR Plus or equivalent) to employee and students.

Contact your Supervisor or Learning Manager if you do not know where to find this product. o Follow labeled instructions and safety data sheets

4. The product can be sprayed directly onto the surface that is to be disinfected or used with a cloth/paper towel to wet the surface.

5. Ensure that the disinfectant has been applied to the entire surface. 6. Allow the surface to air dry for at least 5 minutes following application. 7. Discard any disposable products into a waste receptacle. 8. Thoroughly wash your hands with soap and water or use an alcohol-based hand sanitizer.

Note: OXIVIR Plus is not a food grade cleaner so should not be used within kitchen spaces. OASIS 146 or a suitable substitute is to be used instead.

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APPENDIX D

HOLLAND COLLEGE CUSTODIAL STANDARD

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Holland College Custodial

Services

COVID-19 Edition

Revision Number: 4

Revision Date:

August 11, 2020

Facilities Management

Justin Dunn, Director - Facilities Management 566-9654

Jon Barrett, Manager - Campus Planning 566-9353

Madonna Gallant, Facilities Coordinator 566-9650

Ronnie Mackinnon, Centre Administrator (East) 566-9685

Bryan Silliker, Centre Administrator (West) 888-6423

Steve McLauchlan, TCC Centre Administrator 894-6845

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Index

Introduction Vision

Priorities Waste management services

Contact Information

Page

1) Teaching and Research Areas.................................................................................5

2) Entrances.................................................................................................................6

3) Library.....................................................................................................................6

4) Offices.....................................................................................................................7

5) Boardrooms............................................................................................................8

6) Photocopier rooms...................................................................................................9

7) Washrooms ..............................................................................................................9

8) Stairwells.................................................................................................................10

9) Hallways .................................................................................................................11

10) Elevators .................................................................................................................11

11) Bookstore/ Travel Store...........................................................................................12

12) Cafeteria Dining Area..............................................................................................12

13) Athletic Areas ..........................................................................................................13

14) Employee Lunchrooms.....................................................................................................14

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15) Storage Rooms.........................................................................................................15

16) Grounds....................................................................................................................15

17) Windows..................................................................................................................15

18) Work Order Request ...............................................................................................15

19) Summer Season House Cleaning............................................................................16

20) COVID-19..................................................................................................................17

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Introduction

Vision

Provide a healthy, clean, & efficient learning/work environment for our students and employee

through proactive teamwork. To make the best use of our resources, both human and financial.

What do we do?

To continually develop & maintain our facility systems so that our Holland College facilities are:

• Safe & healthy learning/working environments that comply with all necessary regulations.

• Cost efficient compared to sister college and university settings.

• Focused on Continuous Improvement.

• Adequately staffed (competence, quantity).

• Clean & tidy – uphold the pride of the College and our Facilities team.

• Accessible.

• We will work with other functions of the College in a professional, and courteous manner.

How do we work?

1. Encourage ALL levels of Facilities employee to lead by example in their day-to-day work, and

to fully participate and be proactive in improving every day.

2. Do what is right.

• Acting with integrity.

• Treating people with respect.

3. To perform.

• Always challenging for better performance.

• Being fact based, measuring progress and success.

• Encouraging the freedom to speak openly.

• Sharing, trusting, and admitting mistakes.

• Recognizing and rewarding progress and performance.

4. Have a bias for action.

• Maintaining high levels of energy and urgency.

• assuming the initiative.

• Mutually supportive teams.

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Priorities

Cleaning priorities are as follows. The cleaning of student study areas and washrooms will be given

highest priority. During inclement weather, a reduction in frequency in office areas cleaning may be

required to ensure adequate cleaning is performed in student areas (A & B).

A. Student Study areas

• Classrooms, Lecture halls, Auditoriums

• Labs

• Library

B. Public areas

• Washrooms

• Hallways, entranceways, stairwells

• Student sitting areas

• Cafeteria Dining area

• Lunchrooms

• Gym

C. Office areas

• Boardrooms

• Front line offices with Student access (Bookstore)

• Faculty offices

• Administrative offices

NOTE 1: Centre Administrators will perform no less than one hour per weeks’ worth of formal cleaning audits at random times and locations. Cleaning audits will be performed together with the Service Worker/Building Cleaner responsible for the area being inspected.

NOTE 2: This standard is subject to change as conditions and industry standards evolve. In addition, subsequent duties outside of those discussed in this document may be required on a site by site basis.

Waste Management Services:

General Waste (Black): Custodial Services is responsible for removing general waste from waste receptacles. For the protection of all concerned, only the contents of waste receptacles will be removed. If an occupant wishes waste to be removed other than that in the normal waste containers, then such refuse should be clearly identified as garbage.

Paper Waste (Blue): Custodial Services provides recycling containers where all faculty and employee may deliver paper waste.

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Organic Waste (Green): Food service organic waste is disposed of on a daily basis from designated lunchrooms, cafeteria areas, and hallway collection points.

Recycling Initiative: Facilities Management have implemented a paper, refundable bottle, and organic recycling program. Recycling collection points will be inspected daily and disposed of a minimum of once a week.

NOTE: The local Centre Administrator may adjust Waste Management pickup schedules and locations of collection points.

c) Contact Information:

Urgent Custodial Service request: usually regarding a Health and Safety concern (e.g. slip and fall

hazard): Should be immediately reported to the appropriate Centre administrator. Their contact

information is on the title sheet of this document.

The following services are considered the Standard Custodial Services that will be delivered during the academic year. NOTE: The following services are subject to change, and may be altered based on unplanned events such as emergencies.

1. Teaching and Research Areas

Classrooms, Lecture Halls, Auditoriums, Labs, Computer rooms:

Daily

a) High frequency touch points including, but not limited to: desktops, chairs, whiteboard markers,

door handles, light switches, podium, computer(s), window latches will be cleaned and disinfected. For the safety of others, students are expected to participate in disinfecting their classroom desk,

chair, and other materials or tools they use at the end of class or as instructed by their Learning

Manager.

b) All waste receptacles and recycling will be emptied, as required, and either the liner will be

replaced, or receptacle will be disinfected.

c) If free of information or if marked with an “X” White boards will be washed, otherwise no service

will be performed.

d) All carpet traffic lanes will be litter swept from traffic areas and vacuumed as required. Tile floors

will be dry and/ or wet mopped, as required.

e) Reset classroom furniture to appear neat and tidy for next group.

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f) Push and kick plates to be cleaned & disinfected as required.

Periodic

a) Clean chairs thoroughly

b) Horizontal surfaces will be dusted monthly (high ledges, window ledges, radiators, high cabinets).

c) Empty and clean pencil sharpeners, as required.

Annually

a) Carpeted floors are steam cleaned (as required). Tiled floors are stripped, sealed, and waxed annually.

Note:

• Science Labs: to lessen the chance of injury, countertops, sinks, or anything on counters will not be cleaned by custodial services. Cleaning will be performed by lab employee/students.

• Industrial shop space traditionally cleaned outside of the Facilities group will continue to be

cleaned by Program staff/students.

• Students and staff are expected to clean and disinfect shared tools, equipment, and supplies in shop or shared office spaces.

2. Entrances

Daily

a) High frequency touch points including, but not limited to door handles/ push bars, interior/exterior railings, Holl Pass readers, exterior door glass, accessibility door operator buttons,

or horizontal surfaces (e.g. desks) will be cleaned and disinfected four times daily.

b) Entrances will be dry and/or wet mopped or auto-scrubbed, carpets to be vacuumed.

c) Interior glass and doors to be checked and cleaned as required.

d) Garbage to be collected and garbage can and receptacle to be disinfected.

e) Runners must be vacuumed, (wet vac. As required).

Weekly

a) Window ledges will be cleaned.

Periodic

a) Air vents, radiators and diffusers mounted on the wall to be cleaned monthly as required.

b) Recondition floor.

c) Clean interior/ exterior windows as often as required.

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3. Library

Daily

a) High frequency touch points including, but not limited to door handles/push plates, tabletops,

workstations, chairs, keyboards, mice, telephones, photocopiers (keypads, scan cover), will be cleaned and disinfected twice daily.

b) All carpet surfaces will be litter picked and vacuumed, as required.

c) All tiled floors will be dry and/or wet mopped as required.

d) Waste, organic, and recycling stations (as applicable) will be checked and emptied, with either the liners replaced, or receptacle will be disinfected.

Weekly

a) Window ledges will be cleaned.

b) Push and kick plates will be cleaned. Both sides of glass partitions will be cleaned.

Periodic

a) Carpeted floors are steam cleaned (as required) and tiled floors are stripped, sealed, and waxed

annually.

b) Every two weeks, bookshelf spaces not covered in books will be wiped.

c) Sides of chairs and tables will be dusted a minimum of every two months.

d) Air vents, radiators and diffusers mounted on the wall to be cleaned monthly as required.

Note:

• Custodial employee do not relocate books in Library to clean shelves.

• Library employee are responsible to clean bookcases.

4. Offices

Daily

a) All carpet traffic lanes will be litter swept from traffic areas and vacuumed as required. Tile floors will be dry and/ or wet mopped, as required.

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Note: Employees can disinfect their office high frequency touch points as they see fit using Oxivir Plus

disinfecting product found at their nearby disinfecting stations. Please consult the directions and SDS

information (via the provided QR code) before use and return spray bottle after use.

Weekly

a) High frequency touch points including, but not limited to: doorknobs, light switches, desktops,

chairs, keyboards, computer mice, telephone, filing cabinet handles should be cleaned and

disinfected.

b) Tile floor will be dry, and damp mopped.

c) Horizontal surfaces including desktops, chairs will be cleaned and disinfected.

d) Desktop monitors, keyboards, and telephones will be cleaned and disinfected. Laptops and all

other office equipment will not be cleaned by the service worker.

e) Check exterior windows, clean as required (areas that can be reached).

f) All waste receptacles will be emptied and either the liner will be replaced or receptacle to be disinfected.

Periodic

a) Carpeted floors are steam cleaned (as required). Tiled floors are stripped, sealed, and waxed

annually. b) Horizontal surfaces will be dusted monthly (high ledges, window ledges, radiators, high cabinets).

c) Air vents, radiators and diffusers mounted on the wall to be cleaned monthly as required. d) Windows and coverings to be cleaned on an annual basis.

e) Fabric chairs will be vacuumed or brushed and disinfected as required

Note:

• Personal items will not be cleaned.

• Employee must clear their desktop surfaces completely to receive desktop cleaning.

5. Boardrooms

Daily

a) High frequency touch points including, but not limited to doorknobs, light switches, tabletops,

chairs, whiteboard markers, keyboards, computer mice, telephone, sound system/projector/screen

controls will be cleaned and disinfected twice daily.

b) Carpet areas will be vacuumed, or floors will be dry and wet mopped, as required.

c) Waste receptacles will be checked and emptied, as required, with either the liners replaced, OR receptacle will be disinfected.

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Annually

a) Carpeted floors are steam cleaned as required. Tiled floors are stripped, sealed, and waxed annually.

Periodic

a) Fabric chairs will be vacuumed or brushed as required.

b) Boardroom tables will be polished as required. c) Horizontal surfaces will be dusted monthly (high ledges, window ledges, high cabinets).

d) Air vents, radiators and diffusers mounted on the wall to be cleaned monthly as required.

e) The exterior of accessible windows as well as window blinds to be cleaned as required

f) Check exterior windows, clean as required (areas you can reach).

6. Photocopier rooms

Daily

a) High frequency touch points including, but not limited to doorknobs, light switches, tabletops,

keypads, scanner lid, stapler, paper cutter, hole punch will be cleaned and disinfected twice daily.

b) Floors will be dust mopped and/ or wet mopped, as required.

c) Carpet areas to be checked and vacuumed as required.

d) Waste receptacles & shredder bags, if accessible, will be checked and emptied as required.

Weekly

a) Push and kick plates to be cleaned & polished as required.

Annually

a) Carpeted floors are steam cleaned (as required). Tiled floors are stripped, sealed, and waxed annually.

Periodic

a) Air vents, radiators and diffusers mounted on the wall to be cleaned monthly as required.

7. Washrooms

Daily

Routine supply checks and light cleaning.

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a) Paper towel, toilet tissue, sanitary napkin bags and hand soap will be replenished, as required.

b) If there is any water on the floor, floors will be mopped dry.

c) Floors will be litter picked of paper towel or toilet paper.

d) Check on condition of toilets, sinks, mirrors, and urinals, freshen up as required.

Daily cleaning & disinfecting

a) High frequency touch points including, but not limited to including doors, door handles/push plates, light switches, stall handles, toilet seats (including underside), toilet paper dispensers, flush

lever, urinal lever, soap dispenser, tap handles, hand drying units, paper towel dispensers, baby

change stations, needle disposal units, sanitary napkin containers, and countertops will be cleaned and disinfected twice daily.

b) All floors will be wet mopped using a germicidal detergent.

c) All mirrors, powder shelves, fixtures, will be cleaned and polished.

d) Waste containers including sanitary disposal receptacles will be emptied (as required).

e) Walls - spot wash to remove any smudges or fingerprints, and disinfect.

Periodic

a) Every two months walls will be completely washed top-down.

b) Tiled floors are stripped, sealed, and waxed annually.

c) Clean light fixtures so that they maintain a clean and professional image.

d) Check exterior windows, clean as required (areas that can be reached).

e) Air vents washed as required.

8. Stairwells

Daily

a) High frequency touch points including, but not limited to doorknobs, push plates and railings will be cleaned and disinfected three times daily.

b) Stairwells to be swept and/ or wet mopped daily as traffic warrants.

c) Stairwell railings and side rails to be disinfected.

d) Horizontal surfaces including window ledges and radiators with be dusted with a damp cloth.

e) Push and kick plates to be cleaned & polished as required.

f) Doors, including doorknobs, push plates, light switches and other normal body contact points will be

disinfected, and spot cleaned of finger marks and smudges, as required.

Periodic

a) Air vents, radiators and diffusers mounted on the wall to be cleaned monthly as required.

b) Check exterior windows, clean as required (areas you can reach).

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c) Floors to be reconditioned.

9. Hallways

Daily

a) High frequency touch points including, but not limited to light switches, vending machines, Holl

Pass machines, furniture, elevator keypads, display racking, and bank machines will be cleaned and

disinfected two times daily.

b) High frequency touch point- railings will be cleaned and disinfected three times daily.

c) Hallways to be dry mopped and/or wet mopped, auto scrubbed or vacuumed as required.

d) Clean and sanitize entire water fountain unit inside and out two times daily.

e) For hallway collection points waste receptacles, organic bins, and recycling centres will be checked

and emptied, with either the liners replace, OR receptacle will be disinfected.

f) Floors will be burnished as per outlined schedule designed by Centre Administrator.

g) Glass to be cleaned as required.

Weekly

a) Horizontal surfaces including desktops, chairs, window ledges and radiators will be cleaned.

b) Clean baseboards as required.

Annually

a) Carpeted floors are steam cleaned, as required. Tiled floors are stripped, sealed, and waxed annually.

10. Elevators

Daily

a) High frequency touch points including, but not limited to interior/ exterior keypads, interior glass,

railing, inside and outside doors will be cleaned and disinfected three times daily.

b) Dry and/or wet mopped daily as traffic warrants.

c) Vacuum or sweep track as required.

Annually

a) Recondition floor.

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11. Bookstore

Daily

a) High frequency touch points including, but not limited to door handles/push plates, open sections

of tabletops/ countertops, workstations, chairs, keyboards, computer mice, telephones, POS

machine and keypad, will be cleaned and disinfected daily.

b) Waste, organic, and recycling stations (as applicable) will be checked and emptied, with either the

liners replaced, OR receptacle will be disinfected.

c) All carpet surfaces will be litter picked and vacuumed, as required.

d) All tiled floors will be dry and/or wet mopped as required.

e) Push and kick plates will be cleaned and polished.

f) Check glass and clean as required.

NOTE: The bookstore staff will be an active partner in performing enhanced cleaning and disinfecting

throughout operating hours

Periodic

a) Horizontal surfaces including window ledges and radiators will be cleaned.

b) Carpeted floors are steam cleaned (as required) and tiled floors are stripped, sealed, and waxed

annually.

c) Fabric chairs will be vacuumed or brushed as required

UB

12. Cafeteria Dining Area

Daily (TCC)

a) Floors will be dry, and damp mopped or auto scrubbed. (TCC Only)

Note:

• Cafeteria staff are responsible for enhanced cleaning and sanitizing dining tables, chairs,

microwaves, and other high frequency touchpoints throughout the day.

Daily (Charlottetown Centre)

a) High frequency touch points including but limited to doors, door handles, push plates, light

switches, microwaves for student/employee use, microwave countertop area & associated cabinet handles, chairs will be cleaned and sanitized twice daily.

b) Auto scrub main corridor.

c) Waste, organic, and recycling stations (as applicable) will be checked and emptied, with either the

liners replaced, OR receptacle will be disinfected. (Charlottetown Centre Only)

d) Floors will be burnished as per outlined schedule designed by Centre Administrator.

e) Clean inside and out any microwaves in use for students and employee.

f) Clean and disinfect chairs daily.

g) Twice a week move desks and chairs aside and dry and/ or damp mop OR auto scrub floors.

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NOTE:

• Cafeteria staff (Chartwells) are responsible for enhanced cleaning and sanitizing of kitchen, servery, cashier, condiment area, cafeteria tables, and other high frequency touchpoints throughout the

day.

Annually

a) Tiled floors are stripped, sealed, and waxed annually.

13. Athletic Areas

Showers

Daily

a) High frequency touch points including, but limited to: light switches, door handles/push plates, shower fixtures, soap trays/dispensers, and shower curtains will be disinfected twice daily.

b) Clean gutters in front of showers (as required).

c) Clean shower walls and floor (as required).

d) Damp wipe benches using germicidal detergent

e) Clean stainless-steel fixtures in shower rooms (as required)

f) Clean drain grates (as required).

Fitness Centre

Daily

a) High frequency touch points including, but limited to: light switches, door handles/push plates, handrails, benches, common touch points of work out equipment (e.g. treadmill & bike handles, screens, free weights including handles), water fountain, open sections of countertops, workstations, will be sanitized four times daily.

b) All floors will be dry and wet mopped.

c) Waste, organic, and recycling stations (as applicable) will be checked and emptied, with either the

liners replaced, or receptacle will be disinfected.

d) Mirrors to be cleaned, as required.

NOTE: Clients will be an active partner in performing enhanced sanitizing for each piece of equipment

immediately after use. They will be provided with the sanitizing materials, and instructions on their safe

use.

Periodic

a) Horizontal surfaces including window ledges and radiators will cleaned.

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b) Carpeted floors are steam cleaned (as required) and tiled floors are stripped, sealed, and waxed

annually.

Locker Rooms

Daily

a) High frequency touch points including, but limited to: light switches, door handles/push plates handrails, benches will be disinfected two times daily.

b) Tile and concrete floors will be cleaned, dry and/ or damp mopped, as required.

c) Carpet areas will be vacuumed as required.

d) Waste, organic, and recycling stations (as applicable) will be checked and emptied, with either the

liners replaced, or receptacle will be disinfected.

e) Clean change benches using germicidal detergents.

Monthly

a) Wash walls thoroughly.

Periodic

a) Tiled floors are stripped, sealed, and waxed annually.

b) Check and clean walls as required.

c) Dust exterior and top of lockers.

d) Floors will be burnished as per outlined schedule designed by Centre Administrator.

e) Specific centres will steam clean the locker room walls quarterly.

14. Employee/ Student Lunchrooms

Daily

a) High frequency touch points in lunchrooms including doors, door handles, push plates, light

switches, sinks, touch portions of: coffee machines, microwave & toaster ovens, fridges including

handles, tabletops / counters, cabinet handles, chairs, soap and paper towel dispensers, will be cleaned and sanitized twice daily.

b) All tiled floors will be dry and/or wet mopped as required.

c) Open areas of kitchen counters will be cleaned and sanitized.

d) Waste, organic, and recycling stations (as applicable) will be emptied, with either the liners

replaced, or receptacle will be disinfected.

e) Kitchen sinks will be cleaned providing the sink is accessible without moving dishes.

NOTE: Employees are expected to clean and sanitize, with the materials provided, those surfaces they

touch after each use. Please do not spray sanitizer product on energized devices.

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Weekly

a) All kick plates will be cleaned and polished as required.

Annually

a) Pull out and clean under and around appliances.

b) Carpeted floors are steam cleaned (as required). Tiled floors are stripped, sealed, and waxed annually.

Periodic

a) Walls will be completely washed top-down.

b) Clean light fixtures so that they maintain a clean and professional image.

c) Air vents washed as required.

NOTE:

• This specification does not include washing dishes, utensils, fridge, or microwave.

• Individuals responsible to clean dishes and any equipment they use.

15. Storage Rooms

Weekly

a) Inspect, and clean as required.

Periodic

a) For long term storage areas, clean exposed area of floor 3 times yearly.

16. Grounds

Daily

a) Check dedicated areas of grounds and litter pick (including cigarette butts off property line) as

required, with a minimum of three times per week.

b) Check exterior lights to ensure they are not operating during the day and are working properly at night.

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17. Windows

Periodic

a) Clean inside of all windows quarterly, or more frequently as required.

b) Clean outside of all accessible windows annually.

18. Work Order Requests

a) Custodial employee are to make detailed notes within their Checklist of any Work Order that

should be generated. In addition, each custodian must advise their Supervisor of such items

directly by either sending a Work Order request through:

[email protected]

[email protected]

[email protected]

• OR by contacting their Supervisor either in person or by phone.

b) The custodial employee must advise their Supervisor of any unsafe working condition in a timely

manner.

19. Summer House Cleaning

Summer house cleaning takes place starting the end of each school year, typically early May, and runs until the end of August. There can be a slight variance between centres due to program finish/start dates.

Summer house cleaning consists of the following:

a) Removal of furniture from all classrooms, computer labs, bookstores, employee lunchrooms, offices, and other areas unique to various centres

b) Floors stripped and waxed c) Walls washed top to bottom

d) Windows, including frames, and window coverings cleaned

e) Light fixtures cleaned inside and out, removing any debris (insects) f) Air vents cleaned

Due to the COVID-19 pandemic under Phase 3, summer housekeeping activities may be reduced to shift resources to promote increased cleaning and disinfecting.

Maintenance employee performs repairs to each room before furniture is put back. This includes such things as filling holes in walls and painting, repair of blinds etc. As well, an inspection of all chairs, desks etc. is perform along with any necessary adjustment or repair.

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20. COVID-19

In addition to the normal cleaning services performed in accordance with this document, the following enhanced disinfection steps will be taken while under COVID-19 protocol.

These steps, including the frequency, will be monitored, and adjusted as required.

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Disinfecting Schedule for Phase 3 – Areas and frequencies

adjusted as required.

Frequency

Washrooms – high frequency touch points – door

handles/push plates, light switches, stall handles, toilet seats,

flush lever, urinal lever, soap dispenser, tap handles, paper

towel dispensers.

3 times/day

Classrooms/Lecture Theatre - high frequency touch points – desktops, chairs, door handles, light switches, podium.

• - With authorized access

• *Under phase 3 of this plan, Classrooms are currently unavailable for use.*

- If available for use with Director approval - If temporarily closed

- Should a room require usage,

it must be cleaned and

disinfected after each use OR

- Every 2nd week

Offices –high frequency touch points – doorknobs, light switches, desktops, chairs, keyboards, mice, telephone, filing cabinet handles.

• Self-service (as required), or weekly by facility

Boardrooms – high frequency touch points - door knobs, light switches, tabletops, chairs, keyboards, mice, telephone, projector remote controls.

• If available for use

• If temporarily closed

• 2 times/day OR

• Every 2nd week

Elevators – high frequency touch points - Interior/ exterior

keypads, railing, doors.

3 times/day

Resource Room – high frequency touch points – door

handles/push plates, tabletops, workstations, chairs,

keyboards, mice, telephones, photocopiers (keypads, scan

cover).

2 times/day

Entrances – high frequency touch points – door handles/ push

bars, interior/exterior railings.

4 times/day

Computer labs – high frequency touch points - door handles, light switches, tabletops, workstations, chairs, keyboards, mice, projector remotes control.

• With authorized access

• Currently unavailable for use

• Should a room require

usage, it must be cleaned

and disinfected after each

use, OR

• Every 2nd week

Exterior entry and exit doors -high frequency touch points – door handles/push bars, interior/exterior railings.

3 times/day

Stairwells/ Hallways – high frequency touch points – railings, ledges

3 times/day

Bank machines, Holl Pass machines, vending machines – high frequency touch points – keypads, selection pads.

2 times/day

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Common areas- high frequency touch points – furniture, tabletops, TV remote controls.

3 times/day

Locker Rooms– high frequency touch points – door handles/push plates, light switches, benches.

• - If available for use

• - If temporarily closed

- 2 times/day, OR - Every 2nd week

Fitness Rooms – high frequency touch points – door handles/push plates, light switches, benches, railings.

3 times/day

Water Fountain, microwave ovens, fridge door handles - clean and sanitizer

2 times/day

Staff Room - high frequency touch points – door handles, light switches, sinks, coffee machines, fridge handles, tabletops, chairs, soap, and paper towel dispensers.

• Weekly Self-service after each use

College Owned Vehicles/Trailers

High frequency touch points – door handles, steering wheel, seat belts, gear shifter, dashboard including controls, windows, and door handles, keys.

After each use by employee member.

Additional duties:

• Check self serve disinfecting stations (Oxivir Plus) spray bottles daily to ensure they are:

o in their proper location

o labelled appropriately

o not expired

o adequately filled for the day

• Check the wall mounted Oxivir dispenser units daily to ensure that there is concentrated

product to be premixed. If not please refill immediately.

• Check hand sanitizer stations daily and refill as required.

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APPENDIX E

COVID-19 Screening Questionnaire & Contact Tracing for Approved

Individuals

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COVID-19 Screening Questionnaire & Contact Tracing for Approved Individuals

Holland College – Effective August 10, 2020

Holland College Department/Member Instructions:

1) To contact tracing purposes every individual, who is not an approved Holland College student, or

employee must complete the COVID-19 Screening Questionnaire & Contact Tracing form prior

to, or upon, entry to a Holland College facility. This process and documentation must be

completed for each day the individual(s) intends to enter a Holland College facility.

2) College employees may invite an external individual(s) to enter a Holland College facility,

provided it is based on an operational need that supports and aligns with College priorities (e.g.

contractor or guest speaker), and they are advised and comply with all Holland College and

CPHO protocols.

3) The Holland College employee/department organizing the meeting/event should create a clear

plan that includes which entrance they will receive the approved individual(s), and who will

administer, collect, and retain the contact tracing information for 30 days after the visit.

4) Approved individuals must be orientated of their responsibilities, and how to safely move

throughout the facility to protect themselves and other against COVID-19.

5) If the approved individual does not provide all the required information for self-assessment

screening, or contact tracing that person will not be permitted to enter the facility.

NOTES:

1. If ALL questions are answered NO, then screening would be considered passed.

2. If any of the questions are answered YES or if someone refuses to answer or complete the form fully

then the screening has failed. The approved individual will not be given access to Holland College

buildings.

3. Approved individuals must maintain the appropriate physical distance (6 feet minimum) from all

other building users.

4. Approved individuals must wash or sanitize hands frequently. Including upon entry of the building,

before eating or drinking, after using the washroom, before and after touching their face, and

before and after touching shared supplies.

5. Holland College strongly recommends the use of non-medical masks or face coverings in most

indoor common spaces on our campuses. Individuals who wish to remove non-medical masks in

areas where adequate physical distancing of 6 feet/2 meters can be maintained may do so.

6. Approved individuals are to generally stay within the area(s) they are meeting/working.

7. This process is subject to change based on the advice of the Chief Medical Office of PEI or

integrating other best practices/strategies.

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COVID-19 Screening Questionnaire & Contact Tracing for Approved Individuals

Holland College – Effective August 10, 2020

Reason for Visit: ____________________________________________________________

Building: __________________________________________________________________

Area/Rooms: ______________________________________________________________

Approved Individual Contact Tracing Information

Name: ___________________________________________________________________

Company (if applicable): _____________________________________________________

Contact Number: ___________________________________________________________

Date & Time: _______________________________________________________________

Screening questions:

1) Do you or anyone in your home have any of the following symptoms consistent with COVID-19?

• New or worsening cough

• Shortness of breath or difficulty breathing

• Fever or chills

• Sore throat

• Runny nose, sneezing, congestion

• Headache or muscle aches

• Unusual fatigue

• Acute loss of sense of smell or taste

YES NO

2) Are you or anyone in your home currently required to self-isolate?

YES NO

3) In the last 14 days, have you or anyone in your home been in contact with a person who has a confirmed case of COVID-19?

YES NO

• Maintain physical distancing of 6 feet/2 meters at all times

• Sanitize hands upon entry

• Non-medical masks or face-covering in most indoor common spaces are strongly recommended

• This individual understands and does commit to follow all College protocol while on College

property.

• This form must be retained for a minimum of 30 days by the College staff

member coordinating this visit.

College representative who completed this form

Signed: ____________________ Date: _________________

The College Representative acknowledges that they have answered the above questions to their best knowledge and with the direct input from the individual involved.

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APPENDIX F

COVID-19 External Group Application to Use College Facilities

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COVID-19 External Group Application to Use College Facilities

Holland College – Effective August 20, 2020

External Group Name: _____________________________________________________

External Group Key Contact Name and Phone Number: _____________________________________________________

Holland College Employee Organizing Event: ___________________________________

Event Type (Circle) : MEETING SPORTING EVENT/ATHLETICS PERFORMANCE/ MUSICAL EVENT CONTRACT TRAINING ADVISORY GROUP OTHER _____________________

Event Date(s) and Time(s): ________________________________________________________

Building and Requested Room(s) :___________________________________________________

Total Event Capacity: ______________

Event Description: _________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

How does this request align with College priorities?: _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

EVENT DETAILS:

Who will be collecting the contact tracing information of all participants via the COVID-19 Screening Questionnaire & Contact Tracing for Approved Individuals as the external guests enter HC facility:___________________________________________________________ What Holland College employee will be retaining the contact tracing forms for 30 days after the event:___________________________________________________________

Will I have hand sanitizer product available as external guests enter the building and at other key

locations for the safety of guests (please circle): YES NO

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Does this event fully comply with all current protocols of Holland College and the CPHO? (please

circle): YES NO

Who will provide the external guests with an orientation of the key elements of the COVID-19 Health and Safety Orientation materials specifically surrounding: - what to do if they experience a COVID-19 symptom(s) while at the event. - non-medical mask or face covering recommended protocol - staying in the designated event area(s) - which entrance, exit, and washroom(s) to use, - physical distancing requirements - need for good respiratory hygiene - where to direct any questions they may have :___________________________________________________________

Have I consulted the local Facility Manager (Bryan Silliker – western zone, Ronnie MacKinnon – eastern zone, Steve McLauchlan - TCC) to: (a) confirm room capacity meets event requirements AND (b) ensure no other events are scheduled for that day(s) that would violate CPHO Multiple Gatherings

regulations. (please circle): YES NO

I will keep the Facility Manager and Vice-President, Corporate Services informed in a timely manner of

any changes to this request regarding the scope or size of this request (please circle): YES NO

College representative who completed this form

Signed: ____________________ Date: _________________

The College Representative acknowledges that they have answered the above questions to their best knowledge and with the direct input from the individual involved.

Reviewed and Approved by Vice-President, Corporate Services (or designate)

Signed: ____________________ Date: _________________

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APPENDIX G

COVID-19 Ease-Back Plan Phase 3 Orientation Materials

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