HOFAM vak Organisatie & Management les 1

Definition of Management

2

The attainment of organizational goals in an effective and efficient manner through:

planning, organizing, leading, and controlling organizational resources.Managers use a multitude of skills to perform functions

The Proces of Management

3

Select goals andw ays to a tta in them

Planning

Leading

OrganizingControlling

Assign responsib ilityfor task

accom plishm ents

U se in fluence tom otivate em ployees

M onitor activ ities andm ake corrections

- H um an- F inancia l- R aw m ateria ls- Technologica l- In form ation

- A tta in goals- P roducts- Services- E ffic iency- E ffectiveness

Resources Performance

Controlling Function

New Trends − Empowerment and trust of employees = training employees

to monitor and correct themselves− New information technology provides control without strict

top-down constraints− Lack of control can lead to organizational failure

4

Ten Manager Roles

5

Management and the New Workplace− New Workplace characteristics− New Management Competencies

• Coaching style• Empowering leadership style• Collaborative relationships• Team-building skills

6

Het vier-instrumentenmodel van managementcontrol

7

Waarnem ing en beoordeling van het verloop van de activ ite iten en

beoordeling van het resultaat gericht op b ijsturing

Leiderschap

3e instrum ent(le id ing geven; beslissingen

overdragen; taken opdragen;m otiveren)

Regels voortaakgedrag

Conditionering(begrenzing) vanhet taakgedrag

Voorspelbaarheidvan het taakgedrag

Kader van doelste llingen,strategiebepaling en p lannen

1e instrum ent

Kader van organisatiestructuur

P rocesbeheersings-procedure

4e instrum ent

M edewerkers Activite itenin een proces

Doel/resultaat

Manager

2e instrum ent