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THE REGION OF PEEL Hoarding and its Connection to Bed Bugs November 1, 2011 Dorothy Breininger Delphi Center For Organization www.centerfororganization.com

Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

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Page 1: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

THE REGION OF PEELHoarding and its

Connection to Bed Bugs

November 1, 2011Dorothy BreiningerDelphi Center For Organizationwww.centerfororganization.com

Page 2: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

WHAT WE’LL COVER TODAY

• MYTHS & MISPERCEPTIONS

• CASE STUDY

• HOARDING FROM OUR POINT OF VIEW

• GOVERNMENT AGENCIES & THE HOARDER

• EXPLOITATION VS. EDUCATION

A & E TELEVISION / SAVING OUR PARENTS

• RESOURCES & SOLUTIONS

• Q & A

Page 3: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

WILL YOU COMMIT?

• Full Participation!

• Your Time, Knowledge, Success

• Get what you came for – ask!

Page 4: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

ORGANIZATIONALLY

WHAT WORKS?

WHAT’S OUT OF WHACK?

Complaint ?

Page 5: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

WHAT IS YOUR BIGGEST COMPLAINT RIGHT NOW?

ORGANIZATIONALLY

•Hangs around all the time•Keeps coming back•You’ve tried everything

(share with your neighbor)

Mine - 55+ Overweight

Page 6: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

I USED TO COLLECT

SUGAR & FLOUR

WHAT DO YOU

COLLECT?

Page 7: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

Cascading Effect:55+ Overweight

•Buy lots of books on diets I don’t read•Watch tv instead•Eat / poor sleep•No relationship•Body Clutter

Page 8: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

WHAT CAN I DO ABOUT HOARDINGWHAT CAN I DO ABOUT HOARDINGSUGAR & FLOUR?SUGAR & FLOUR?

•12 step food program•Buy less

•Stay away from temptation•Hire a professional to help

•Take a class & learn about it•Buy self help books on it

•Buy a treadmill•Decide its okay•Take medication•See my doctor•Liposuction

Page 9: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

WHAT SHOULD PEOPLE AVOID SAYING TO ME ABOUT LOSING

WEIGHT?

1. Just eat less2. Just let me help you.3.4.5.

We want to watch what we say to hoarders

Page 10: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

MYTHS & MISPERCEPTIONS

HOARDERS ARE BAG PEOPLE

AND HOMELESS

Page 11: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

MYTHS & MISPERCEPTIONS

A HOARDER’S BRAIN FUNCTIONS

DIFFERENTLY

HOARDING ISA MENTAL ILLNESS

Page 12: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

MYTHS & MISPERCEPTIONS

FAMILY MEMBERS CANNOT BE INVOLVED

HOARDERSWITH BEDBUGS REQUIRE A DIFFERENT APPROACH

Page 13: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

ANYONE CAN HELP! COLLABORATION

Page 14: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

MYTHS & MISPERCEPTIONS

ONLY THE AGING POPULATION

SEEMS TO HOARD

Page 15: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

GENERATIONAL

VETERANS (paper)

BOOMERS (paper + electronic)

TECH-IES (electronic)

Page 16: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

WHY ARE WE SO DISORGANIZED?

1. Technology2. Collecting Culture3. SSF

Page 17: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

WHY DO WE - all of us -KEEP THINGS?

Identity:•Once married•Plan to be a Chef some day•Once a Gymnast•Once was the “Go to Guy”

Page 18: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

FEELING SAFE

Page 19: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

DISORGANIZATION

Page 20: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

HOARDING - BEFORE

Page 21: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

HOARDING - AFTER

Page 22: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

WHY DO FOLKS HOARD?

•FRONTAL LOBE•EXTREME ILLNESS•NO FAMILY•FEAR / ANXIETY•OCD•TRAUMA•GENERATIONALSAVING IS A VIRTUE

Page 23: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

VERY COSTLY PROCE$$

Page 24: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

Community Involvement

Page 25: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

Governance Accountability

Page 26: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy
Page 27: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy
Page 28: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

L.A. FIRE INSPECTOR

Page 29: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy
Page 30: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy
Page 31: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy
Page 32: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy
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• Hoarder Defense Attorney• Fire Department Judge• Landlord Volunteers• Neighbors Genisis• Family Professional Organizer• Building & Safety Judge• Social Worker City Council• Dept. of Mental Health Police – serve court order• MD – Medication Waste Management• Vector Control Community Dev. Comm• Environmental Health Leinholders (banks, etc)• Prosecuting Attorney Conservator• Adult or Child Protective Services

Page 34: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

EXPLOITATION vs EDUCATION

VIDEO

Page 35: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

• Piler & Stacker vs. Filer – book shelves

Organizing according to how YOU

think

IDENTIFY YOUR OWN STYLE

Page 36: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

PAPER: T R A F• T = toss

• R = route

• A = Action

• F = Filing

Page 37: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

3 STEPS TO ORGANIZE ANYTHING

1. Pull it all out2. Sort it3. Put it back

With hoarders - lots of extra facets1. More Stuff2. Health impact3. City / Law Enforcement4. Mental Health discussion

Page 38: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

Mom taughtme to organize

Page 39: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

• 1997 – saw a trend of “paper overwhelm”in corporate and home offices

Page 40: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

HOW IT STARTED• Exec Asst.

for CEO’s & Deans 16 years.

• Spent 1 year traveling the world and designed a new business.

Page 41: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy
Page 42: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy
Page 43: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

FIRST RESPONDERS:

1. HOW TO IDENTIFY A HOARDER

2. TAKE ACTION

Page 44: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

DOROTHYtheORGANIZER’S10-Second Hoarding Evaluation™

1. There is no build-up of items, papers, etc., and it’s easy to access all the areas of the home.

2. Some places have items ankle high.

3. Some rooms have items knee high – I see old food.

4. Some areas have items waist high and it’s tough to get through these spaces – I can see old food.

5. Some areas have items chest high and it’s very difficult to get through these spaces – I can see old food and bugs.

Page 45: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

• Add a question to your application:

“Are you a Hoarder?”

• Implement “first year annual check up” –everything okay?

• Develop a business relationship with a Professional Organizer now

• If you suspect a hoarder, move fast and with conviction – stay strong

• Document with photos

PREVENTION

Page 46: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

ICD - CLUTTER HOARDING SCALE(see separate handout)

(Institute of Chronic Disorganization - NSGCD)

ICD.ORG

RESOUCRES AND SOLUTIONS

Page 47: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

IDEAS AROUND INTERVENTIONS FOR AN EXTREME HOARDER(3 categories: extreme, moderate, mild):

Professional Organizer – can do any pace usually advocates for the client while trying to meet the requirements of a particular agency or family member’s request:

•ICD.org•POC www.organizersincanada.com•Introduction of Carolyn Caldwell

IDEAS AROUND INTERVENTIONS FOR AN EXTREME HOARDER(3 categories: extreme, moderate, mild):

Professional Organizer – can do any pace usually advocates for the client while trying to meet the requirements of a particular agency or family member’s request:

•ICD.org•POC www.organizersincanada.com•Introduction of Carolyn Caldwell

Page 48: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

CATEGORY: EXTREME

1. Reporting a family member or neighbor to authorities

• Mental Health Department

• Building & Safety

• Conservatorship

• Police Department

• Fire Department

• Court Ordered Clean up

• Animal Control

2. Family clean up while hoarder is hospitalized or on vacation

Page 49: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

DO YOU KNOW ANYONE WHO IS A HOARDER?

A & E Channel - Series on Hoarding

Television show “Hoarders”AETV.com/hoardersFree clean up – ongoing therapy / organizing2 day clean [email protected]

Page 50: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

CATEGORY: MODERATE

OCD or Anxiety Disorders Clinics:

Therapists

Tests

Medications

Behavior modifications

Therapy (one on one)

Page 51: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

CATEGORY: MILD USUALLY RESERVED FOR

MAINTENANCE SITUATIONS

Private instruction:•Rotting vs. non rotting foods•Pets and rodents•Proper storage of paints, gasoline•Electrical wiring•Identifying odors

Geriatric Care Coordinator•DrMarion.com•Fills a family role with professional credentials

Volunteer Groups

Clutterer’s Anonymous or other local support groups

Page 52: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

EXPENSE vs. REVENUE GROWTH FOR

YOUR FACILITY

1. HIRE PREP SERVICESCOMPANY

2. IN HOUSE PREP SERVICE

Page 53: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

SAVING OUR PARENTS. COM

Page 54: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

IMPORTANT POINTS

1. PAUSE BEFORE JUDGEMENT

2. VALIDATE THE HOARDER’S POINT OF VIEW

3. CLIENT DIGNITY

AND MOST IMPORTANT………..

Page 55: Hoarding and Its Connection to Bed Bugs · 2012-02-29 · DOROTHYtheORGANIZER’S 10-Second Hoarding Evaluation ™ 1. There is no build-up of items, papers, etc., and it’s easy

WILL THE HOARDERS TRUST YOU?

TRUST