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Magento MerchantUser Guide
Program Setup . . .
Using Hive . . .
How Hive Works . . .
We direct a Buyer to the Seller
The buyer buys a good, and Hivegets a percentage of the sale
On Hive, buyers form groups with other buyers/friends of similar interests called hives
ForSale
ForSale
honey
honey
seeds
We take our percentage of the sale and give it back to the buyer as store credit
seeds
!!!
!!
!
seeds
ForSale
Or trade the credit with other buyersfor other types of credit
seeds seeds
The buyer’s credit is advertised to the other buyers the user is connected to through Hive
The buyer can either spend thecredit at the Seller’s store...
Brand Name / Brand URL / Brand Image
Store Credit Program / Brand Description
Build Your Plugin
1
2
3
Installation
Sign up at merchants.hivetogether.com
4
Enter Ecommerce Website URL
Enter Website URL
Enter Brand Name as you would like it to appear to consumers
Enter Brand Name
Upload Brand Image
Store Credit Program / Brand Description
Your store credit program consists of the store credit thresholds and earning percentages your customers can attain through buying from you, saving your credit, and combining their saved credit with that of their hive’s saved credit.
Users can add up to 5 people to their hive.
Example: Mary has $10 in store credit to the orange shirt store and so do her hivemates Anna and Luke. That brings Anna’s saved credit total to $30 and puts her in the Orange Shirt Co.’s second threshold. Based on the
program set forth by the Orange Shirt Co., Anna will earn 5% in store credit on her next purchase.
Orange Shirt
$10.005%
Current Level: 2Earning Percentage: 5%Next Level: $30.00
Saved Store Credit
Mary: Anna:
Luke: Total:
$10.00
$10.00
Mary
Anna
LukeOrange Shirt
$10.00
Orange Shirt
$10.00
$10.00
$30.00
Level Earning %Saved Store Credit
1
2
3
Start
$30.00
$60.00
3%
5%
9%
Store Credit Program
Orange Shirt Co.
Favorite Level: The Favorite Level is a threshold the merchant can set to reward the user for favoriting their brand on Hive. Getting your brand favorited
means it will always be on that user’s radar whether or not the user is currently shopping with you or has credit with you.
1 $0.00
favorite
5%
7%
Level Earning %Saved Store Credit
Edit Store Credit Program and Brand Description
1
2
3
4
5
Level Earning %Saved Store Credit
Add Level
Add Favorite Level
Describe your brand in a short andsweet way...
XX%
XX%
XX%
XX%
XX%
XX%
$00.00
favorite
$XX.XX
$XX.XX
$XX.XX
$XX.XX
Brand Name / Brand URL / Brand Image
Build Your Plugin
Edit Plugin Colors Edit Plugin Location
Brand Logo
Brand Name
Hello, User
If you make a purchase from us,
XX%you will earn:
in store credit!
favorite to earn XX%
My Store
Installation
Click the Magento button to gain access to installation instructionsand zip files needed for the plugin, or download zip files from
the Magento Marketplace and use the installation guide attached tothe product.
Brand Name
Brand Logo
My Store Credit Program
Level Earning %Saved Store Credit
1
2
3
4
5
6
$XX.XX
$XX.XX
$XX.XX
$XX.XX
$XX.XX
$XX.XX
XX%
XX%
XX%
XX%
XX%
XX%
Quick View
Outstanding Credit
Redeemed Credit
Purchase Total
Active Customers
Prospective Customers
Idle Customers
Sales Revenue
$XXX.XX
$XXX.XX
$XXX.XX
XXX
XXX
XXX
XXX
Brand Description
XXXXXXXXXXXXXXXXXXXXXXXXXXXX
URL: www.url.com
FavoritersXXX
Brand Name HomeBrand 1 Add Brand
After setting up your account, you will be taken to your Hive Dashboard
Brand Name HomeBrand 1 Add Brand
Home
Sales
Customers
SettingsMore Info
Brand ManagementTabs
Brand Name
Brand Logo
My Store Credit Program
Level Earning %Saved Store Credit
1
2
3
4
5
6
$XX.XX
$XX.XX
$XX.XX
$XX.XX
$XX.XX
$XX.XX
XX%
XX%
XX%
XX%
XX%
XX%
Quick View
Outstanding Credit
Redeemed Credit
Purchase Total
Active Customers
Prospective Customers
Idle Customers
Sales Revenue
$XXX.XX
$XXX.XX
$XXX.XX
XXX
XXX
XXX
XXX
Brand Description
XXXXXXXXXXXXXXXXXXXXXXXXXXXX
URL: www.url.com
FavoritersXXX
Brand Name HomeBrand 1 Add Brand
HomeGives you a mile high view of what is going on with your customers
and your credit on the Hive network
SalesDisplays every transaction between your store and hive users along
with the specifics of the transaction
Date Order # UserItemPurchase Amount
Credit Applied
Credit Earned
XX/XX XXXXX XXXXX XXXXX $XX.XX
Date
Order #
Item
User
Purchase Amount
XXXXX
XXXXX
XXXXX
$XX.XX
$XX.XX
$XX.XX
XX/XX
Brand Name SalesBrand 1 Add Brand
XX/XX XXXXX XXXXX XXXXX $XX.XX
XX/XX XXXXX XXXXX XXXXX $XX.XX
XX/XX XXXXX XXXXX XXXXX $XX.XX
XX/XX XXXXX XXXXX XXXXX $XX.XX
XX/XX XXXXX XXXXX XXXXX $XX.XX
XX/XX XXXXX XXXXX XXXXX $XX.XXXX/XX XXXXX XXXXX XXXXX $XX.XX
XX/XX XXXXX XXXXX XXXXX $XX.XX
XX/XX XXXXX XXXXX XXXXX $XX.XX
XX/XX XXXXX XXXXX XXXXX $XX.XX
CustomersDisplays every Hive user’s information that has interacted with your
brand in some way.
Brand Name CustomersBrand 1 Add Brand
City
State
XXXXXXX
Zip
Status
XXXXXXX
XXXXX
XX
Display: All
Name Gender
Birthday XX/XX/XXXXXXXXX XXXXXXX
Name
Gender
Status
XXXXX
A P F I
XXXXX
XXXXX
A P F I
XXXXXXXXXXXXXX XXXXXXX A P F IXXXXXXXXXXXXXX XXXXXXX A P F IXXXXXXXXXXXXXX XXXXXXX A P F IXXXXXXXXXXXXXX XXXXXXX A P F IXXXXXXXXXXXXXX XXXXXXX A P F IXXXXXXXXXXXXXX XXXXXXX A P F IXXXXXXXXXXXXXX XXXXXXX A P F IXXXXXXXXXXXXXX XXXXXXX A P F IXXXXXXXXXXXXXX XXXXXXX A P F IXXXXXXXXXXXXXX XXXXXXX A P F IXXXXXXXXXXXXXX XXXXXXX A P F IXXXXXXXXXXXXXX XXXXXXX A P F I
AP
F
I
Active Customer: User who has Active Credit to your store
Prospective Customer: User who is connected to someone who has Active Credit to your store
Favoriter: User who has Favorited your brand on Hive
Idle Customer: User who was once Active, Prospective, or Favoriter, but no longer is
SettingsAllows you to edit the settings of your brand in order to further
customize your program
Brand Name SettingsBrand 1 Add Brand
Brand Name
Brand Logo
My Store Credit Program
Level Earning %Saved Store Credit
1
2
3
4
5
$00.00
$XX.XX
$XX.XX
$XX.XX
$XX.XX
$XX.XX
XX%
XX%
XX%
XX%
XX%
XX%
Brand Description
XXXXXXXXXXXXXXXXXXXXX
Edit Brand Name
Edit Brand Image
Edit URL
Edit Store Credit Program
Edit Brand Description
Edit Plugin
Brand Name HomeBrand 1 Add Brand
More Info - My AccountDisplays your account information and allows you to view your
statements and pay the amounts you owe
Account InfoAdministrators
Admin Name
DevelopersDeveloper Name
Add Developer
Add Administrator
Account StatementMonth day, year - Month day, year
Date Order #Purchase Amount
XX/XX XXXXX $XX.XXCommission
$XX.XX
Account BalanceCurrent Amount Owed
$XXX.XXView Statement
PayView Payment TimelineView Payment Methods
SupportMy Account
Brand Name HomeBrand 1 Add Brand
SupportMy Account
More Info - SupportDisplays contact information for Hive support and supplementary
information explaining Hive and how to use it
SupportEmail
Phone Number
484-332-5954
How Does Hive Work
Managing Multiple Brands
Plug-in
Store Credit Program
How Does Hive Work
The Hiveway
Brand ManagementTabs
Brand Name Home
Brand 1
Program Active
Brand Image
Credit Program
BrandDescription
Brand URL
Plug-In Connection
Add Brand
Click the small check mark toopen the dropdown that displaysthe status of your program and
its settings Click add brand to add another brand to manageunder the same account
All Brands HomeAdd BrandBrand 2Brand 1View All
Quick ViewOutstanding Credit Redeemed Credit
Purchase Total Prospective Customers
Idle Customers
Sales Revenue
$XXX.XX
XXX
Favoriters
Brand 1:Brand 2:
Total:
$XXX.XX$XXX.XX
$XXX.XX
Parent Brand:Brand 2:
Total:
$XXX.XX$XXX.XX
$XXX.XX
Parent Brand:Brand 2:
Total:
$XXX.XX$XXX.XX
XXXParent Brand:Brand 2:
Total:
XXX
XXX
Active CustomersParent Brand:Brand 2:
Total:
XXX
XXX
XXXParent Brand:Brand 2:
Total:
XXX
XXX
XXXParent Brand:Brand 2:
Total:
XXX
XXX
Parent Brand:Brand 2:
Total:
XXX
XXX
The “View All” tab allows you to viewand compare the performance of
all your brands associated with youraccount under one microscope. Youcan also link your brand’s programs
under the View All Settings section. See support for more details onadding and managing brands
Active Customer Prospective Customer
New Customer
This plug-in phase denotes a user who currently has active credit to spend at your store. They have either made a tradeor a purchase to obtain this credit. A userapplies the amount of credit they wouldlike to use by typing it in, that amount isthen taken off the purchase total and theuser proceeds to checkout as they normallywould.
If a user does not currently have any active credit, but someone theirhive does, then the user is considered a prospective customer in your program. They have not yet made an effort to obtain any of your credit through a sale or trade, but are directly connected to users who are active customers, therefore making them a potential customer.
Non-Hive Member
When a user does not have any active credit nor have any hivemates who have active credit, they are considered a newcustomer who is not enrolled in your program. The plug-in will recognize them as a hive user and inform them of how much they would earn if they were tomake a purchase. Once they make apurchase from you, they would then haveactive credit to your store.
If someone is shopping on your siteand they are not currently a memberof Hive, or for some reason they arenot logged-in to Hive, the plug-in will allow the user to sign-in from your site.In addition, a user has the ability to sign up for Hive from the plugin.
Hello, UserBrand Name
$XX.XXBra
nd Logo
Credit Applied: $XX.XX
Apply
Earning Percentage: %XX
XX.XX$Apply Credit:
Hello, User
Friend 1Friend 2Friend 3
Thanks to them, you can earn %XX on your next purchase.Currently shop here!
Brand Logo
Brand Name
Brand Logo
Brand Name
Hello, User
If you make a purchase from us,
XX%you will earn:
in store credit!
favorite to earn XX%
Sign up for Hive and earnXX% back in
store credit on this purchase!
Phone #(XXX-XXX-XXXX)
Password
Full Name
www.hivetogether.com Sign up
sign up
User Recognition
Brand Name andLogo Recognition
Amount of creditretained by user
Input box allowinguser to apply credit to purchase
Apply to purchasebutton
Functions
Hello, UserBrand Name
$XX.XXBra
nd Logo
Credit Applied: $XX.XX
Apply
Earning Percentage: %XX
XX.XX$Apply Credit: Favorite Button
User IDUsernameBrand NameBrand LogoCredit AmountHive Level
DateOrder #Item NamePurchase AmountCredit AppliedCredit Earned
MerchantDateOrder #Item IDItem NamePurchase AmountCredit Applied
Data Flow
Hello, UserBrand Name
$XX.XXBra
nd Logo
Credit Applied: $XX.XX
Apply
Earning Percentage: %XX
XX.XX$Apply Credit:
Phases
Plugin Information
log-in