HITO 2002 Annual Report

7/23/2019 HITO 2002 Annual Report

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Hairdressing Industry Training Organisation Inc.

ANNUAL REPORT 2002



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Index

Mission Statement page 3

Committees page 3

Chairperson’s Report page 4

Chief Executive Officer’s Report page 6

Qualifications Advisory Committee’s Report page 7

National Moderator’s Report page 9

Graduates (2002) page 12

Financials page 17



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Mission Statement

“T o establish training as an essential investment”

Board Members

Angeline Thornley – Chairperson

Phillip Millar – Member

Denise Whyte – Member

Raymond Henderson – NZAH President

Qualifications Advisory Committee

Jo Douglas – Chairperson / PTE Representative

Andrea Bullock – Polytechnic Representative

Phillip Millar – ITO Representative

Melva Brown – Employer Representative

Erica Cumming – Moderation Representative

Kerry Turner/Jacqui Broughton – Barbering Representative



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Chairperson’s Report

During 2002 a full review of the

functions of the NZHITO was carried out,resulting in a number of significantchanges in the way the business ismanaged.

The most far reaching change was in therole of the Regional Coordinators. Inaddition to redefining their territories,there were significant alterations to their

job roles.

We have reduced the number of areasfrom five to four, and introduced officesupport to the role in order to increasethe amount of time the Sales and LiaisonManagers are able to spend in theproactive development of apprenticeshipas the ideal form of training.

Their role now includes developingappropriate marketing plans that willresult in high levels of apprentices whoare achieving their National Certificate.

Pre Vocational Courses

It is disappointing that there are stillmany potential hairdressers who areattending pre vocational courses in thebelief that they will emerge as qualified

hairdressers. This is an area we hope toimprove on in the future. We willincorporate into our accreditation andmoderation action plan, a requirement thatproviders of these courses informstudents what they will need to do toachieve their national certificate inHairdressing Practice.

This will be followed up on by visits toclasses by our Sales and Liaison Managers

who will speak to students about how theycan go about getting into anapprenticeship, or how they can achievethe remaining units and complete theircertificate.

Workplace Assessment

Workplace assessment has been on theagenda for the last couple of years, with

extensive research on how we can achievethis. I firmly believe the current systemdoes not encourage participation, and thisis resulting in an unacceptably lowachievement rate

Delivery and assessment of the unitstandards required to achieve theNational Certificate in HairdressingPractice, requires the participation of the

apprentice, the workplace trainer and theoff job training provider. This tripartiteagreement relies on all parties beingfocused on the learning, practicing andassessment of skills. A considerableamount of trust between all parties isrequired to ensure that the process isseamless, with everyone fulfilling theirpart of the deal, and the end result beingthat we have appropriately trained

hairdressers.

The obvious place for an apprentice toreceive the majority of their practicaltraining and all of the practice required isin the workplace. Their trainer is in thebest position to see that it occurs in anatural circumstance. This being the case



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the collection of evidence should besufficient in a large number of cases for averification process rather than requiringformal assessment for every unit. Thisdoes not occur and on the whole seems to

be because the assessors do not havesufficient faith in the judgments of thetrainer.

We have looked long and hard at how wecan overcome this issue, includinginvestigating bringing assessment backinto the workplace. Conversely, this mayserve only to bring further mistrustbetween providers and industry. This

leads me to believe that a more proactiveapproach would be to strengthen the links,by requiring joint assessment activity bythe provider assessors and industryassessors, and by enabling someassessment to be carried out in theprovider environment and some in thesalon.

Additionally the collection of evidencecould be strengthened by the introductionof specific employer training, andincreased monitoring by Sales and LiaisonManagers. Assessment activity mustfocus strongly on integrated skills whichmay in the long-term reduce the need toassess 2757

The process could be managed by theHITO or alternatively by contracting themanagement to an external supplier- such

as a current provider or anotherorganization using the same methodology

Employer Training

Employer training is the most positiveinitiative for this year. We intend toincorporate into the training requirementsa requisite for employer / trainers toattend an annual training session if theyare training apprentices. This is critical tothe plan for shared assessment activity,and will ensure that trainers are au faitwith the requirements of training andassessment to the national standard. The

collection of evidence will be a strongfocus, and the methodology of collectingthat evidence in naturally occurringsituations. We also see this training as amechanism to provide support to trainers,and an opportunity to encourage opencommunication between themselves, andthe off job training providers and jointassessors.

Our aim is to improve the enthusiasm withwhich people approach training, and toensure that apprentices are completingtheir qualification. There is no doubt in mymind, that to achieve this we need to takesteps to ensure that we all lift our game interms of our understanding of, dedicationto, our training regime.

Angeline Thornley

Chairperson



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Chief Executive Officer’s Report

Looking at 2002 from a broad

perspective, we have had a progressiveand busy year. It has been a year ofsignificant change for the HITO, with theacceptance and implementation of theorganisational review recommendations.The major changes included the move offive regional areas to four withadministration support and theestablishment of a new office in the southAuckland area. The review recommendedthe development of a marketing strategyto be implemented in 2003, which hasrecently been completed.

It has been a year of considerableinvestment in projects with a number ofprojects coming to fruition such as the‘Training Providers Manual’, and the

beginning development for the ‘Employers

Training’.

The Board has been very active indeveloping and defining the HITO’s role

and future with a comprehensive strategicplan. The Qualifications committee hashad an exceptionally busy year with majorachievement in the review and registrationof the Hairdressing unit standards.

We have turned a considerable financial

operating deficit of last year into a smalloperating surplus for this year. Anincrease in the number of apprenticesbeing signed on annually, and moreimportantly there has been an increase inthe student credit achievement for 2002.

And we have done this with very tightconstraints on spending and developments.

However our statistics on graduates havenot made significant movement whichposes a challenge not only for the HITObut the industry as a whole, to havequalified staff as an investment in thefuture of the industry. The Boardrecently approved the investment in a newdatabase that will provide greateraccuracy and greater efficiency for our

information and quality systems of theHITO. It promises to be a good andactive year for 2003.

In closing I want to acknowledge theexpert knowledge and support we havereceived from our industry members,Regional Apprenticeship committees,clients, Training Providers, QualificationsAdvisory Committee and Board. Praise is

also is due to the HITO staff who havetaken on the challenges of change andtheir continued unstinting efforts toserve the training needs of our industry.

Lesley Hamilton

Chief Executive Officer



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Qualifications Advisory Committee Report

2002 has been a year of review and

rewrites of our qualifications.

Certificate in Hairdressing Practice

We started by seeking feedback from theindustry and Training Providers more thana year ago. This was one of the widestconsultation processes this committee hasever been involved with. We were pleased

with the results and quality of thefeedback given to us. We tried very hardto incorporate all constrictive idea’s

without having to rewrite the unitscompletely. This sometimes involved amajor juggling act. New units will beready to use by the time of the A.G.M.

Barbering

These units have also been reviewed,rewritten and put out for feedback withnew units representing the barberingindustry better. They are now formallywith NZQA for ratification. I would liketo thank Andrea and Jackie for the majorwork they did on this.

Certificate of Salon Support

This was reviewed and changes made tohopefully make this qualification moreachievable by more candidates. It isimportant for the on going funding for theI.T.O. that more people obtain thisqualification.

Hairdressing Management

This qualification has also been reviewed,as some units have been withdrawn fromthe framework. We have replaced themwith similar units to suit the qualification.

Generic Units

At our last meeting we reviewed these andare in the process of recommending some

changes to them. We are proposing thatwe rewrite the unit on PersonalPresentation and make this industryspecific. It will depend on NZQAacceptance of this. We have alsoproposed we withdraw several others andreplace with more relevant units.

2757

We have had a lot of industry feedback onthis unit and at our last meeting it wasagreed we should review this unit. Weneed to be focusing on the end result notthe whole process. Hopefully you will seesome positive changes early in the NewYear.

We have had three main meetings this year and several sub committee meetingsat which we have co-opted several leadingindustry people on to the committee. Bythe time of the A.G.M. all qualificationsshould be registered on the frameworkwith their new versions.



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I would like to thank the very hardworking QAC committee for their inputlast year as without the team and theSupport of the ITO office staff my jobwould not be achievable.

Jo Douglas

Chairperson - QAC Committee



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National Moderators Report

As usual the year has been very full with

a number of major initiatives, a variety ofevents and general moderation.

Moderation for 2002

All Training Providers have beenmoderated that are delivering andassessing hairdressing units. There wereseven units requested at the beginning ofthe year for the providers to submit

throughout the year on set dates. Thesewere moderated on mass and this systemalthough extremely hectic has providedbetter evaluations and a change ofevaluation reporting sheet.

The implementation of the “Quality Mark

status” has signaled to providers that

they must take more responsibility for themoderation with a greater focus on

internal moderation of pre-assessmentmaterial and post assessment judgements.Two Training Providers gained the “Qual

Mark” status with 10 reaching “Developing

Best Practice” status. The remainders are

at “Moderation Focus” but they are

generally aware of the areas that theyneed to focus on to gain a higher status.

This year I have had to repeat some visits

to providers when they have not providedvalid moderation days and when they haveneeded to return assessment material fornumerous evaluations.

Moderation of Industry Assessor’s has

been limited due to the limitedopportunities when there is more than oneassessor assessing at any one time. All

new assessors have been moderated. Thenumber of feedback forms seems to have

increased and it is intended that there willbe more valid feedback available to theassessors at the beginning of the year. Ihave planned to work with the SLM’s next

year to set dates for more assessmentopportunities.

Industry Assessor training day

The annual training days were held around

the country with the focus on how betterto conduct the Guidelines meeting toprovide the candidate with clearerinformation. There has been a suggestionthat for 2003 all assessors should have abrief performance review when I conductthe assessor training. A key focus nowwill need to be placed on the potentialchanges to Unit 2757 and the implicationsof this in training and material

development.

Unit Standard Review

The review of all units within thehairdressing and barbering qualificationshas meant that I have been involved, notonly on the QAC committee but inevaluating the units and considerable timehas been spent reviewing the changes.

Best Practice Guide

After a slow start, the Best PracticeGuide was finally completed with thesignificant assistance from Andrea Bullockand Emma. This document provides aresource for Training Providers to be able



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to refer to for any clarification onmoderation, assessment and accreditation.It is intended that this will be a livingdocument and intend for additional andupdated material to be supplied to

providers whenever the opportunityarises.

Educator’s conference

Again, the HITO and moderation featuredhighly on the agenda at this conferenceand the impending unit changes took a lotof discussion time. The conference alsoprovided a vehicle for the presentation ofthe Best Practice Guide. This has beenwell received from all providers and theminimal cost of $25 was of no concern.

Assessor availability

With the limited number of assessors insome regions, I have been called on toconduct some assessment both inhairdressing and barbering. This hastaken extra time, but I guess has providedgreater opportunity to review these units.

MOE & NZQA

The discussions with these twoorganisations has developed over the yearbringing the recommendations to a headon 21 November where all Training

Providers were invited to attend a meetingcovering the proposed changes for fundingand programme delivery content. My keyrole in this has been the necessity toprotect the quality of training andassessment within New Zealand. Whilenot always seen during moderation visits,the “stories” have been free in coming

from industry and other providers. The

only down side to this has been theenormous time spent in discussions.

It is pleasing that this type of liaison withall organisations has been identified, by

the Minister, as ground breaking and theway of the future. (Again, thehairdressing industry is at the forefront.)

Accreditation

The only new accreditation was withNorthland Polytechnic. There has been arequirement for other providers who haveshifted sites to also have an accreditationsite visit which I have endeavored toconduct during moderation visits.

NZQA have been in the process ofproducing a document with best practiceassessment material. It is pleasing to seethat our material for Unit 2759 wasaccepted and will be published in this. Ihave also been approached to speak aboutthis during the planned road shows forthis in the New Year.

The increase in travel costs has placed agreater burden on the budget. I haveendeavored to combat this with extremelyearly and late flights and again calling onthe kindness of family and friends fortheir hospitality. While this is fine to apoint, it does certainly limit the timespent outside work hours.

Again, the workload for the year onlyseems to be increasing and whileidentified in our organisiational review,the availability of support is often limited.However, it is to be noted that I doreceive good support from the HITO teamboth at the office and out in the field.



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I trust that I have made a difference this year and appreciate that some of myendeavors have been controversial withinthe industry.

Erica Cumming

National Moderator



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Graduates

Congratulations . . .

T o the following people who have achieved Unit Standard

2757 in 2002 - Well Done!

Gemma Agnew Samantha Chambers Prue Fisher

Ana Alexopoulos Sarah Charlton Joanne Fleet

Janette Anderson Angela Childs Kathryn Flett

Donna Anderson Nicola Clark Loren Fore

Caroline Armstrong Melissa Clarke Carrie-Anne Gardiner

Susan Ascough-Olds Felicity Collier Kylie GilesSarah Atkinson Susan Collins Jodie Gillies

Shelley Ayling Michelle Cook Paula Goston

Connaire Baiiley Stewart Corkin Kylie Grant

Louise Bailey Simon Cotter Janelle Gray

Jaime Bain Leesa Dalley Lisa Greedus

Nicola Baird Joanna Davey Joy Green

Debbie Balsom Carla Davidson Sharyn Griffith

Mereoni Baseisei Rosemary Daysh Angela Hannah

Renee Baty Lisa Dean Kylie HargreavesKelli Baxter Kathryn Dean Tatiana Harnett

Angela Beasley Anna Deane Theresa Harris

Susan Betham Sarah Dewe Amanda Heke

Amanda Bisset Sovann Dowall Louisa Henderson

Rebecca Brent Shannon Dowman Marisa Hibbitt

Lavina Bright Shelly Duggan Thelma Hildred

Amy Brownrigg Louise Duke Alice Holdem

Toni Burn Kyleigh Dunham Katrina Holder

Janine Burn Kate Edmonds Sarah Hollis

Vivian Burt Miranda Edwards Sarah Hough

Linda Cameron Rosalie Ephiha Olivia Howell

Victoria Carson Nicole Evans Alisha Hughes

Joanne Catherall Rebecca Fennessy Uyen Huynh (Aka- Nguon)

Sharee Cawley Anita Finlayson Alicia Innes



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Ami Jeffery Susan Mill Amy Stead

Debbie Jenkins Rachael Millar Tracey Stewart

Carleigh Jenkinson Claudette Milner Kylie Struthers

Siobhan Jephson Alison Motion Rebecca Svenson

Shelley Johnson Justine Mutch Sachiko TakahashiCarys Jones Julie Nel Tresna Taylor

Robyn Jones Ann-Marie Newenham Louise Taylor

Bridget Jones Debbie Ngerengere Shiella Thomas

Jessica Jordan Amy Nicol Tracy Thompson

Sandy Jordan Vicki Nikolaison Delyse Thompson

Emily Kay Tessa Ohuka Melissa Thomson

Monique Kehely Stephanie Olive Kristy Thomson

Theresa Kelleher Michelle Palmer Kelly Thrupp

Robyn Kennerley Tracy Payne Danielle Van UdenJulene Keown Ripeka Pou Tania Varcoe

Teresa Kibblewhite Catherine Racera (Mow) Marina Walker

Jussara Kokshoorn Carolyne Roberts Sheree Watson

Kathleen Laing Kim Robson Peter Wells

Liene Lanthong Kristin Rodger Tamsin West

Rachael Larkins Victoria Rowlands Sarah Whitley

Rebecca Law Jamie Russ Lisa Williamson

Rachel Legge Sarah Ryan Anna Wright

Vanessa Locke Amy Saotui Amanda Yorston

Kleoniki Loizou Rebecca Scott

Esther Lund Lamyai Seang- Muang

Belinda Lyes Serena Searancke

Katrina Macewan Angela Shaw

Karla Mansfield Manimonh

Hayley Martin Hayley Skelton

Julia Matthews Tania Slade

Rae Maunder Heather SmileyTerri McDonagh Purdie Smillie

Theresa McDougall Jessica Smith

Jarah McLaren Kimberley Smith

Melanie McLaren Nadia Smyth

Kyla McLean Justine Solly

Viola Mikhail Stephanie Squire



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Documents

HITO 2002 Annual Report