Praveen GuptaSix Sigma Master Black BeltAccelper Consultingpraveen@accelper.comwww.accelper.comJan 1, 2010

History of Six Sigma

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Looking Beyond Three Sigma (1986)

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Looking Beyond Three Sigma (1986)

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Beyond Three Sigma Barrier (1986)

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Father of Six Sigma

Bill Smith’s Algorithm for Sigma Calculations(1987)

Photograph Courtesy of Mrs. Smith.

Bill Smith

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Trial Implementation in 1986

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Project Assigned in 1986

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Six Sigma Launched Jan 1, 1987

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Progress in 1987

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Six Sigma Software 1987

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Initial Product Sigma Levels 1988P

rodu

ct L

abel

s

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Six Sigma Project Presentation 1988

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First Published Project 1990

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Six Sigma Training (1990 – 2000)

Praveen

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Six Sigma Awards (1988 – 94)• Managed “Small Wins” the first

four Six Sigma projects at Motorola in 1987.

• Guided/Participated in threeCEO Award Winning Teams:

1. Wave Solder Process 2. Copper Plating process3. Six Sigma/MU Instructor

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Continuing Six Sigma

Motorola Launched Six Sigma

Harry and SchroederPackaged Six Sigma/

Breakthrough Methodology

ASQ Standardized Six Sigma/ CSSBB

SPC, JIT, TQM, DFM, DOE, CI

Benchmarking,…

1980 1987 1994 2001 2002 2003 2005

Exploration

Evolution

Growth

Maturity…

Lean and Six Sigma

Six SigmaBusiness

Scorecard

Innovation

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Sales andDistribution

Purchasing andSupplier

Management

Service andGrowth

OperationalExecution

Employees andInnovation

Management andImprovement

Leadership andProfitability

COST

REVENUE

IMPROVEMENT

INNOVATION

Business Scorecard 2003

Source: Gupta, Six Sigma Business Scorecard (2004), McGraw Hill.

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Figure: An Example of Business Performance Index

Measurements Category Abbreviation

Category Significance

Performance Against Plans

Index Contribution

1. # Employees Recognized for Excellence

LNP 15 50 7.5

2. Profitability LNP 15 75 11.253. Rate of Improvement (All departments)

MAI 20 60 12

4. Recommendations per Employee EAI 10 60 65. Total Spend / Sales PSM 5 80 46. Suppliers Defect Rate (Sigma) PSM 5 60 3

8. Process Defect Rate (Sigma) OPE 5 80 49. New Business ($)/Total Sales($) SND 10 90 910. Customer Satisfaction SAG 10 80 8

Corporate Wellness (BPIn) 67.75%Corporate DPU 0.3893Corporate DPMO (15 executives) 25,956Corporate Sigma 3.44

37. Operational Cycle Time Variance from Planned

OPE 5 60

Corporate Sigma Level 2003

Source: Gupta, Six Sigma Business Scorecard (2004), McGraw Hill.

Six Sigma Tenet – Measure what you value

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The Best Scorecard Book (2003)

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Innovation for Six Sigma 2005

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Process Model (4P) for Excellence (2006)Prepare(To do well)

Material/ Information

Machines/ Tools

Method/ Approach

Mind/ Skill

Input OutputPerform

(Well)

Perfect ? (On target)

Send

Progress(Reduce Variability)

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Strategy for Execution Map (2006)

/ Lean

Drivers Growth

Profit

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Acceptability vs. Excellence (2007)

LSL USLWe build to limits, and check for acceptability through inspection within limits

3.4 DPMO

LSL USLTarget

Acceptable

Excellence

MarginalOutput

MarginalOutput

No MarginalOutput

No MarginalOutput

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Going beyond PDCA to 4-P’s

Russian

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Key Books

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Thank you!

For more information, please contactpraveen@accelper.comToll Free: (800) 680-0700Tel: (847) 884-1900www.accelper.com

www.ibusinessinnovation.comwww.businessinnovationconference.com

“I believe creativity happens, but I also believe that Mr. Gupta has helped uncover a way to make innovation happen.”

- Dipak Jain, Dean, Kellogg School of Management