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© 2017 Mark Kozak-HollandRisk Management in Projects www.lessons-from-history.com
Workshop - Risk Management in Projects - Lessons from the Race to the South Pole, Trans-Antarctic Projects
Mark Kozak-Holland PhD, PMP, IPMA-D, Cert.APM
History of Project Management
publication
“Lessons From the Past that Assist the Projects of Today to Shape the World of Tomorrow”
www.lessons-from-history.com
"Better a live donkey than a dead lion."
Shackleton
© 2017 Mark Kozak-Holland2 Risk Management in Projects www.lessons-from-history.com
Table of contents
1. Short history of Arctic and Antarctic Expeditions
2. Case study Amundsen/Scott and the South pole (1909)
© 2017 Mark Kozak-Holland
Previous expeditions - achieve the goal
▪ Reach the South Pole first)
▪ Make it there and back--alive
3 Risk Management in Projects www.lessons-from-history.com
South
Pole
▪ 1400 miles round trip
▪ Elevation 9,300 feet
▪ Desert
© 2017 Mark Kozak-Holland
Scott and Shackleton’s Discovery Expedition (1901 – 1902) Dec 31, 1902 they reached 463 miles (857 km) from the Pole.
▪ They proceeded with difficultly
– inexperience with environment,
– poor choices and preparation
– assumption all obstacles overcome
with personal fortitude.
▪ Dogs used but no understanding
in handling them.
▪ Early British expeditions, food in
short supply, team underfed and
starving.
▪ Shackleton developed scurvy &
Dr. Wilson snow blindness.
4 Risk Management in Projects www.lessons-from-history.com
© 2017 Mark Kozak-Holland
Amundsen’s expedition to the Northwest Passage (1903-1906). Preparation is extensive and takes a very agile approach.
5 Risk Management in Projects www.lessons-from-history.com
© 2017 Mark Kozak-Holland6 Risk Management in Projects www.lessons-from-history.com 6/11/2019
Amundsen’s was the first to successfully navigate the Northwest passage between 1903-05
▪ His approach based on speed & agility.
The 70-foot fishing boat with shallow
draft could navigate the rocks and ice.
▪ He interacted with Native Americans and
learned important skills.
▪ Highly regarded for his organization and
planning skills & as an explorer.
© 2017 Mark Kozak-Holland
Shackleton’s British Antarctic Expedition (1907–1909)"Better a live donkey than a dead lion."
▪ Scott's poor success with
dogs 1901–1904 expedition,
– Shackleton used Manchurian
ponies unsuccessfully
▪ Nearly reached goal 160km
(100 miles) of the Pole
▪ To reach it meant death – 4
men lucky to return alive.
▪ Shackleton leadership
prowess pulling back when
people would die,
– pulling them together in grim
situation
7 Risk Management in Projects www.lessons-from-history.com
© 2017 Mark Kozak-Holland8 Risk Management in Projects www.lessons-from-history.com
Table of contents
1. Short history of Arctic and Antarctic Expeditions
2. Case study Amundsen/Scott and the South pole (1909)
© 2017 Mark Kozak-Holland
Exercise – Its 1909 & you are visiting each expedition camp prior to the expedition
▪ You are from the future and there to advise the 2 leaders on
their expeditions, without revealing the outcome!
9 Risk Management in Projects www.lessons-from-history.com
Amundsen Scott
© 2017 Mark Kozak-Holland
Planned routes to the South Pole by Scott and Amundsen
▪ 700 miles each way
▪ Retrace footsteps back from
pole
▪ Amundsen’s route slightly
shorter but has more
unknowns
10 Risk Management in Projects www.lessons-from-history.com
© 2017 Mark Kozak-Holland
Objectives
▪ To be the first party to
reach the South Pole
▪ To be the first party to reach the
South Pole (main aim) AND
▪ A large & wide ranging program
of scientific measurements,
experimentation and discovery
▪ Scott incorporates Evan’s
expedition (explore King Edward
VII Land) because it has funding
11 Risk Management in Projects www.lessons-from-history.com
Amundsen Scott
© 2017 Mark Kozak-Holland
▪ Departure party - 16 dogs, 2 motor
sledges (1st time), 10 sledges, 16 + 4
men - Dog teams to meet the polar
party (reduced men) at 82.30S
Approaches: Transportation and teams
▪ Departure party - 52 dogs, 4
sledges, 5 men
12 Risk Management in Projects www.lessons-from-history.com
"The English have loudly and openly told the world that ski and dogs are
unusable in these regions and that fur clothes are rubbish. We will see — we will
see." Roald Amundsen
Amundsen Scott
© 2017 Mark Kozak-Holland
Approaches: equipment (clothing), food
▪ Large quantities of dried
meat (pemmican)
▪ Biscuits, sugar and butter,
with hot tea or cocoa to
drink
▪ Daily Ration
– Biscuits (40 biscuits): 380 g
– Pemmican: 350 g
– Chocolate: 40 g
– Milk powder: 60 g
13 Risk Management in Projects www.lessons-from-history.com
Amundsen Scott
© 2017 Mark Kozak-Holland
Approaches: shelter, men, equipment (fuel)
▪ Tents
▪ 17 men
▪ Generalists
▪ Igloos
▪ 5 men
▪ Each a specialist
14 Risk Management in Projects www.lessons-from-history.com
Amundsen Scott
© 2017 Mark Kozak-Holland15 Risk Management in Projects www.lessons-from-history.com
© 2017 Mark Kozak-Holland
Exercise – complete a risk assessment to present to EACH expedition leader prior to preparation period
▪ Project constraints
1. Distance and route
2. Environment, weather, temperature
3. Equipment and supplies
4. Timeframe
▪ Complete the following:
1. Evaluate & prioritize the risks
2. Identify any “project killing” risks
3. Options & best approach to tackle the
risks
▪ Hints
– Pay close attention to Internal risks
• Expedition objectives
• Approach, methods
• Experience, culture
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© 2017 Mark Kozak-Holland
Amundsen reaches the South Pole on December 16, 1911
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© 2017 Mark Kozak-Holland
Scott reaches the South Pole on January 16, 1912
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© 2017 Mark Kozak-Holland
In 1906 Amundsen proactively interacted with the Inuits and creates a conducive and friendly environment for an exchange
▪ The sharing of
local “tacit”
knowledge with
the expedition is
invaluable.
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© 2017 Mark Kozak-Holland
Effective transfer & sharing of knowledge teaches the Norwegians survival skills for the polar regions
▪ Transfer
– Uncover knowledge, interpret,
transfer, transform & adapt it
– Review and improve practices
– Develop innovative solutions
with new technologies
▪ Sharing
– Create a conducive and
friendly environment for an
exchange of knowledge
– Share “local” tacit knowledge &
convert it to useful knowledge
20 Risk Management in Projects www.lessons-from-history.com
© 2017 Mark Kozak-Holland
On completing the passage Amundsen travels 1300 kms to Eagle city, Alaska to telegraph the news to Norway
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© 2017 Mark Kozak-Holland22 Risk Management in Projects www.lessons-from-history.com 6/11/2019
In 1910 Amundsen used the knowledge & experience (Northwest passage) in preparation and managing risks
▪ He studied Shackleton's attempt in 1907
▪ He ensured his crew possessed personalities suitable to long polar voyages.
▪ He told his men his plans in advance.
▪ He landed further along the Ross Ice Shelf and risked setting up base camp on the ice.
▪ He anticipated there were alternative routes to the Polar Plateau.
▪ He was firm but fair, crew members affectionately referred to him as "the chief."
© 2017 Mark Kozak-Holland
Amundsen set up Framheim - base camp were he and his prepared for the expedition
▪ Tents erected for dogs and storage
▪ Under the ice series of rooms and
connecting passages were dug out
– Comfortable conditions for arranging,
adjusting & packing equipment
▪ Sledges & equipment boxes were honed to
cut weight without losing strength.
– Provisions repacked to save space, sausage-
shaped linen bags sewn to pack milk powder
in holes between tins.
▪ Sunglasses, footwear & ski bindings
experimented on individually chosen for
greatest comfort and efficiency.
▪ Steam bath
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© 2017 Mark Kozak-Holland24 Risk Management in Projects www.lessons-from-history.com 6/11/2019
Amundsen was confident that skis and dogs used in the Arctic experience were suitable for the Antarctic
▪ He handpicked 4 men
– (skiing champion & two expert dog-drivers) & 50 dogs
▪ He swiftly progressed across the Polar Plateau.
▪ Use of high-quality sled dogs significant
© 2017 Mark Kozak-Holland25 Risk Management in Projects www.lessons-from-history.com 6/11/2019
In summary Amundsen won the South Pole race because of good risk management and that
▪ He had clear objectives
▪ He stayed with proven and tested transportation technology (skis dogs) and refined these.
▪ He took calculated risks setting up base camp on the ice based on experience and cut the journey down.
▪ He handpicked a well balanced team of individual skills to support the technology.
▪ He relied on his experience to carry the project through.
▪ He did manage risks
© 2017 Mark Kozak-Holland26 Risk Management in Projects www.lessons-from-history.com 6/11/2019
Scott’s failure to get to the South Pole first was down to poor risk management and ambiguous objectives
▪ The project had mixed vision and objectives
– expedition - race to the pole, or
– extensive scientific study (geological and zoological)?
▪ On 1 Nov 1911, 16 men left base camp with support parties, motor sledges, dogs & ponies
▪ Many risks not considered
© 2017 Mark Kozak-Holland
With ponies, motor sledges, dogs, and men parties working hard, the transportation progressed rapidly at first
▪ Motor sledges soon abandoned due to thin ice
▪ Ponies were unsuitable
▪ Scott chose the polar team 150 miles
from the goal with an extra 5th man
– impacted rations & fuel.
▪ Failure to rendezvous with 2 dog teams
– Scott undervalued and under invested in the use of dogs.
27 Risk Management in Projects www.lessons-from-history.com
© 2017 Mark Kozak-Holland28 Risk Management in Projects www.lessons-from-history.com 6/11/2019
On 17 January 1912, they arrived at the Pole 33 days after Amundsen and were dejected on not being first
▪ The expedition goes into downward spiral and ends in tragic failure
▪ Men pulled the sledges with man-harnesses
▪ Suffering from starvation, scurvy & hypothermia men awaited death confined by a swirling blizzard.
▪ They froze to death only 11 miles from “one ton” cache of food
© 2017 Mark Kozak-Holland
Analysis of situation - Project turns into a crisis situation
▪ Crises are the manifestation of an unexpected risk that develops into a
decisive period of acute difficulty (Fink, 1986).
▪ Project crisis:
– A high risk, low probability manifestation of a risk that demands for swift
actions and threatens the survival of the project, by dismantling the internal
and external structures, or by affecting the legitimacy of the project.
29 Risk Management in Projects www.lessons-from-history.com
ProjectMgmtPlan
Target
Adjusted Project Trajectory Result
TimeCrisis
© 2017 Mark Kozak-Holland30 Risk Management in Projects www.lessons-from-history.com 6/11/2019
Lesson - starting a project without a clear vision & strategy can be the difference between project success and failure
▪ He risked untested transportation technology in motor sledges, and ponies
▪ He failed to integrate transportation approaches.
▪ He didn’t understand or master the use of dog team.
▪ He ordered dog teams back to base camp taking the one lifeline.
▪ He allowed paying guests to be part of the expedition (looking after ponies).
▪ He chose his team too late, miscalculated planned resources with team numbers.
▪ He saw men pulling sledges as an alternative.
▪ He managed risks poorly
© 2017 Mark Kozak-Holland
Final words
▪ Certainly dog driving is the most terrible work one
has to face in this sort of business.
▪ I maintain that our arrangements for returning
were quite adequate, and that no one in the world
would have expected the temperatures and
surfaces which we encountered at this time of the
year.
– Robert Falcon Scott
▪ "The English have loudly and openly told the
world that ski and dogs are unusable in these
regions and that fur clothes are rubbish. We will
see — we will see."
▪ "Adventure is just bad planning."
– Roald Amundsen
31 Risk Management in Projects www.lessons-from-history.com
© 2017 Mark Kozak-Holland
Lesson – dealing with a crisis during a project can be helped by a good risk plan
▪ Plan for a crisis situation
– Why not? Decisive period of acute difficulty
– Develop several scenarios
– Create RM plan around these
▪ Crisis lifecycle five phases:
1. Signal detection,
2. Preparation/prevention,
3. Containment/Damage
limitation,
4. Recovery and
5. Learning.
32 Risk Management in Projects www.lessons-from-history.com 6/11/2019
© 2017 Mark Kozak-Holland
In some missions/expeditions like Apollo the flight teams prepared for a crisis or disaster time and time again
▪ No matter how good you are, failure
is always an option
▪ Exercises, simulations, & extensive
training all went into achieving the
goal of “tough and competent.”
▪ Essential in effective crisis
management.
▪ Prepare for different eventualities
▪ Maintain high level of readiness, so
you and your team are in the best
possible position to handle a crisis.
33 Risk Management in Projects www.lessons-from-history.com
© 2017 Mark Kozak-Holland
Thanks!
Mark Kozak-Holland
http://ca.linked.com/in/markkozakholland
www.lessons-from-history.com
Twitter @LessonsfromHist
You tube – ProjectLessons