OCTA

MOBILITY MANAGEMENT

PROGRAM

Project Description

FTA 5310 GRANT

• First phase – develop specialized transit

service information for Orange County

• Second phase – online information portal

or “Find-A-Ride” wed-based application

• Third phase – Workshops and Travel

Training

Specialized Transit Service

• Partnership – OC 211

• Identify transit providers in OC area

• Develop OCTA transit database

• Develop online Find-A-Ride web-based

application and resources

THREE PART STRATEGY

• Workshops

• One-on-One Travel Training

• Training for Community Organizations

WORKSHOPS

• Transit “101”

• Uses ADA… the Bus Stops Here

Curriculum from Project ACTION

• Target Groups

oAdults with Disabilities

oStudents (16-22) with Disabilities

oOlder Adults

WORKSHOP MODULES

• ADA – Rights and Responsibilities

• Trip Planning

• Safety & Security

• Understanding Transit Options

• Sample Transit Trip

• Making the Case for Transit

TRAVEL TRAINING

• Short-term instruction

• Persons with disabilities other than visual impairments or blindness

• Skills to navigate public transportation in a safe and independent manner

• One-on-one instruction in environments where individuals are expected to travel

LEVEL OF TRAVEL TRAINING

• Current Process

o 20 Budget Hours

o People with high cognitive and physical disabilities

Initial Contact (100%)

Interview & Assessment (goal 70%)

2 to 3 Training & Assessment sessions (goal 100%)

• Improved Process

o 30-50 hours of

required travel

training for people

with significant

cognitive or

developmental

disabilities

• Projected Goals

Orientation & Mobility

Instruction

o Blind & Visually

Impaired

o Comprehensive

Training

o Requires specialized

degree

o Braille Institute

WHAT IS AT STAKE

• Regional Center Consumer

oAttends 5-day vocational program

oConsumes 10 rides per week, 450 rides per year

oConservatively $21,150 per year at $47/trip

oOngoing service

• Reduce Fare ID (Fixed Route)

o25 cents for ACCESS eligible

oEstimated cost savings

FIXED ROUTE REDUCED FARE FOR

ACCESS ELIGIBLE CUSTOMERS

10,122 10,284

20,622

10,994 11,421 11,280

13,020 12,853

11,697 11,345 10,953

13,752

Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17

Month

Boardings

REDUCED FARE DEMOGRAPHICS

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

UNDER18

18-24 25-44 45-64 65 OVER

2%

5%

14%

35%

43%

AGE GROUP

TRAIN THE TRAINER

• Train staff at community organizations

oSenior Centers

oDisability Rights Advocacy Organizations

oDisability Service Organizations

oSpecial Education Programs

• Ask them to incorporate workshop curriculum

into core services

• Provide technical support for a year

FORECAST

• Independence

• Reduced ACCESS demand

• Increased Transit Options