Hiring The “Right” Person….

The 1st Time!!!

Presented to EPSHRM

August 28, 2015

ByJudy Whipp Mills, MBA

HR Consultant

My Black Mercedes

Know what you want! This is what I got!

Know What You Want! This is what you got?

Know What You Want!What competencies are needed

to do the job?What skills must they already

have and what can be taught?What experience and

education is required? What behaviors will be a “good”

fit?Get input from those who will

work with the position the most!

Why do employees stay?What makes you an employer of

choice? Conduct “STAY Interviews”

◦Why do they stay?◦What has helped them be

successful?◦What do they tell friends and family

about the job?◦How would they describe the work

environment?

Now develop interview questionsWhat questions can help identify:

◦Competencies◦Skills◦Behaviors on the job◦Elaborate on experience and/or

educationWhat is important to them? Do

those things match why people have stayed or want to come to work for you?

Let’s see how this works:Reliability/AttendanceAbility to get along with othersProcess ImprovementAttention to DetailTime ManagementComputer Proficiency

What do you ask?Reliability

Conflict

Process Improvement

Behavioral Interview Questions

Open endedLooking for specific things in the

answersLooking for a complete STAR for

each answer◦Situation/Task◦Action they took◦Result of that action

Sample Behavioral Interview QuestionsReliability:

◦How many unscheduled days were you out of work last year?

◦Tell me about a time that you had to “call out” of work? What happened to your workload?

◦Give me a specific example of when you went above and beyond what was expected of you to get something done at work?

◦Tell me about a time you missed a deadline? What happened?

Sample Behavioral QuestionConflict

◦Tell me about a time that you had a conflict with someone at work. (STAR)

◦Give me an example of a time that you successfully resolved a conflict you had with a co-worker.

◦Tell me about a time when you disagreed with a management decision but had to implement it anyway.

Behavioral Interview QuestionProcess Improvement

◦Tell me about an idea or project you worked on to help improve a process or procedure.

◦Give me an example of a team you worked with, what was your objective or goal, what role did you play, and how was it implemented.

◦(This will also give you Teamwork)

Now You TryAttention to Detail

Time Management

Computer Proficiency

(5-7 minutes, switch interviewers)

SummaryKnow what you want

◦What does the employee need to be successful?

Develop questions that will give you knowledge what they have done in the past.

Find out what is important to them, does it fit your team or organization?

A little extra time becoming prepared can provide you with a long term

employee!!