Your Live Interview
You should have received an email invitation from HireVue
indicating the day/time of your Live interview. This invitation
contains valuable information for you to test your system and
contact HireVue support with
questions.
You will need
Webcam Please ensure that you are webcam enabled and that the
webcam is compatible with the laptop/desktop you will use for the
interview.
Headset We recommend using a headset to ensure best audio
quality for your interview. Please ensure it is compatible with the
laptop/desktop you will use for the interview.
Internet Connection Please make sure you have access to a
broadband connection that has at least 250 kbps upload and download
speeds.
Pre-Interview Connection Test The test will take less than 5
minutes. Web Browser IE8+, Firefox (latest), Chrome (latest) or
Safari 6+ HireVue Live browser plugin Will be installed if needed.
Operating System Windows 7+ or Mac OS X 10.7+
Pre-Interview Connection Test (To be completed before interview)
1. Plug in your webcam if needed. 2. Click test your connection in
the email invitation you received. 3. The HireVue Live Plugin will
be downloaded and installed at this point if you need it.
4. Click Continue to complete the automated equipment check
process. This will test your connection speed to the Internet, your
camera, your microphone, and your speakers to ensure an optimal
interview experience.
5. On the Checking Your Settings page, you can select a
different camera, microphone, and speaker to get the best results.
Confirm that you can hear a test sound coming from the speakers you
have selected. At this point, you should have four green checkmarks
that indicate your system test was completed successfully. If you
do not have four green checkmarks, follow the troubleshooting
prompts and retest your system.
To ensure a successful interview, complete the following test
before the interview.
6. Click Continue to complete the equipment test.
Day of Interview A few minutes before your interview is
scheduled to start, click the Click here to join your interview
now!
button in the email invitation. (Make sure your webcam is
plugged in, if needed.) You will be directed to the Accenture
landing page with your code auto-populated, click START and follow
the
on-screen prompts:
This page will appear once you have entered the Interview Lobby
and are waiting for your interviewer:
NOTE: If you do NOT see the interviewer on the screen once the
interview starts, do not worry, you will still be
able to hear them and complete the interview.
Support HireVue Support is available 24/7 via email at
[email protected] or via India toll-free phone at
0008001008466 for any questions or troubleshooting.
