HiPath 3000 V9 Sales Information

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Sales Information

HiPath 3000 V9

Sales Information

SEN VA SME PSMIssue: 1.0

Date: 22.10.2011

Status: Released

Siemens Enterprise Communications GmbH & Co. KG 2011

Issued by

Siemens Enterprise Communications GmbH & Co. KG

Hofmannstrae 51

D-81359 Munich

Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

Forwarding and reproduction of this document, and utilisation and communication of its contents to third

parties shall not be permitted without express consent. Offenders shall be liable for damages. Internet/Intranet

printouts and copied files shall not be subject to regular updates.

All rights reserved, in particular for the granting of patents or GM entry.


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Table of Contents

1 Description of Product /Solut ion/Service ....................................................41.1 Overview .....................................................................................................................41.1.1 Brief Overview..............................................................................................................41.1.2 New Features / changes to previous version...............................................................51.1.3 General notes / not supported features........................................................................51.1.4 Connectivity and certified applications on HiPath 3000 V9..........................................51.1.5 Planned Languages .....................................................................................................51.2 Description of Features .............................................................................................71.2.1 Hardware......................................................................................................................71.2.2 Supported HiPath 3000 terminals and work points....................................................171.2.3 Supported and certified applications..........................................................................331.2.4 System Features ........................................................................................................451.2.5 IP Telephony / IP Networking.....................................................................................601.3 SIP (Session Init iation Protocol).............................................................................641.3.2

Security ......................................................................................................................72

1.3.3 Encryption ..................................................................................................................721.3.4 CTI Interfaces.............................................................................................................771.3.5 HiPath Cordless Office...............................................................................................791.3.6 HiPath Xpressions Compact V3.0..............................................................................811.3.7 Serviceability and Administration ...............................................................................841.4 Customer Benefi ts ...................................................................................................861.4.1 Unique Selling Proposition (USP) ..............................................................................861.4.2 Benefits for Customers and Users .............................................................................861.4.3 Strategic Benefits .......................................................................................................871.4.4 Analysis of Cost Effectiveness...................................................................................871.5 Costumer Requirements and Functional Boundary Conditions .........................891.5.1 Preconditions for the Customer Network ...................................................................891.6 Implementation and Networking Scenarios ..........................................................901.6.1 Networking Options....................................................................................................901.6.2 Configuration Rules....................................................................................................971.7 Licensing................................................................................................................ 1081.7.1 Licensing ................................................................................................................. 1081.8 Migration ................................................................................................................ 1101.8.1 License migration from HiPath 3000 V8 to V9 ........................................................ 1111.8.2 License migration from HiPath 3000 V5.0/6.0/V7 to V9.......................................... 1131.9 Services.................................................................................................................. 1131.9.1 Serviceability and Administration ............................................................................ 1131.9.2 Error! Bookmark not defined.1.9.3 Program Specifications ........................................................................................... 1141.9.4 HiPath Network Analysis......................................................................................... 1141.10 Posi tioning within the SEN Portfolio................................................................... 1171.10.1 Positioning............................................................................................................... 117

2 Sales Information ......................................................................................1182.1 Area of Appl ication, Commencement of Marketing and Delivery .................... 1182.1.1 Customer Information on Commencement of Marketing and Delivery................... 1182.1.2 Siemens Information on Commencement of Marketing and Delivery..................... 1182.2 Sales Object ives and Target Groups .................................................................. 1182.2.1 Target Group........................................................................................................... 1182.2.2 Target Group........................................................................................................... 1192.3

Marketing Structure .............................................................................................. 119

2.4 Support ing Sales Information .............................................................................. 1192.4.1 Customer information on the Internet...................................................................... 119


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2.4.2 Error! Bookmark not defined.2.4.3 Supporting Sales Information on the Internet ......................................................... 119

3 Prices and Contract Processing..............................................................1203.1 Contracts................................................................................................................ 1203.2 Export-Regulations ............................................................................................... 121

4 Data Protection and Information Security ..............................................1224.1 Client Information on Data Protect ion and Information Security..................... 122

5 Train ing Concept ......................................................................................1235.1 Client Information on the Training Offer............................................................. 123

6 Appendix ...................................................................................................1246.1 Abbreviations or Technical Terms ...................................................................... 124

Version table:

Version Date Author Changes

1.0 22.10.2011 J.Adam New document


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Flexible licensing concept

Open interfaces (SIP, CSTA)

1.1.2 New Features / changes to previous version

1. Unified Communications solution OpenScape Office HX (chapter 1.2.3.1 OpenScape Office HX)As of HiPath 3000 V9 the UCC solution OpenScape Office HX can be fully integrated intoOpenScape Office HX, MX and LX networks. Features like presence are available on a networkwide basis for all users, regardless of the deployed terminal technology (IP or TDM).

The expanded OpenScape Office V3 feature set is now also available for OpenScape Office HX,which means, among other improvements, availability of:

- CTI enhance myPortal for Mobile client

- Integration into Microsoft Ribbon technology

- Support of SLES 11 operating system

- Support of new Internet Explored V9 and Firefox web browsers

2. Security improvements

- Hardened SIP stack

- New password and authentication concept for SIP subscribers

3. Other feature improvements

- Improved call park handling with OptiClient Attendant

- MW acoustic signaling for Gigaset DECT phones

4. Serviceability Improvements (chapter 1.9.1 Serviceability and Administration)

- SSDP support

1.1.3 General notes / not supported features

Changes as of HiPath 3000V9:

VCAPI and H.323 clients are no longer supported

The Gadget Server is no longer supported

CSTA Phase 2 is no longer supported

Networking protocol Cornet IP no longer supported

Older changes:

As of HiPath 3000 V8 the Documentation DVD with user manuals is no longerdelivered with HiPath 3000 systems. Instead this information is available asdownload via the Internet. Please refer to chapter 2.4 for further information

As of HiPath 3000 V7 the Optiset E telephones are no longer supported. Faulttickets relating to Optiset E phones connected to HiPath 3000 V7 and laterversions will no longer be accepted.

DECT base station BS2 is no longer supported as of HiPath 3000V7.

1.1.4 Connectivi ty and certif ied applications on HiPath3000 V91.1.5 Planned Languages


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Language

Sys

temme

ssages

1

HiPa

th3000Manager

E2

HiPa

th3000Manager

C3

We

b-based

Managemen

t4

So

ftware

M

anager5

Inven

tory

M

anager6

Integra

tedvo

icema

il

mo

du

le(EV

M)7

HiPa

thXpress

ions

Compac

t8

German x X x x x x x X

English (USA) x X x x x x x X

English (UK) x X x x X

Bulgarian x

Chinese x x X

Danish x xEstonian x x

Finnish x x

Flemish x x

French x X x x x

French (Canada) x x

Greek x X x x x

Italian x X x x x

Korean x x

Croatian x

Latvian x x

Lithuanian x x

Macedonian x

Dutch x X x x x

Norwegian x x

Polish x x

Portuguese x X x x x

Portuguese (Brazilian) x x

Romanian x

Russian x X x

Swedish x x

Serbian (Latin) x

Serbian (Cyrillic) x

Slovakian x

Slovenian x

Spanish x X x x x

Spanish (Latin America) x x


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Language

Sys

temme

ssages

1

HiPa

th3000Manager

E2

HiPa

th3000Manager

C3

We

b-based

Managemen

t4

So

ftware

M

anager5

Inven

tory

M

anager6

Integra

tedvo

icema

il

mo

du

le(EV

M)7

HiPa

thXpress

ions

Compac

t8

Czech x x x x

Turkish x x x

Hungarian x x

1 = System messages, which are, for example, shown on the telephone displays

2 = Administration software of HiPath 3000 for Siemens personnel

3 = Administration software of HiPath 3000 for customer personnel

4 = Administration software for the HG 1500 V3.0 module

5 = Administration software for software management and data backup

6 = Administration software for system specific reports

7 = Integrated voice mail of the HiPath 33x0 and HiPath 35x0 systems

8 = Optional, integrated voice mail solution (IVM)

1.2 Description of Features

1.2.1 Hardware

Content

This section describes the following topics:

Subject Section

Hardware System Architecture 1.2.1.1

Overview Expansion HiPath 33x0/35x0/3800 1.2.1.2

HiPath 3800 1.2.1.3

HiPath 33x0 and 35x0 1.2.1.4

Hardware changes 1.2.1.5HG1500 V3.0 Hardware 1.2.1.6

Overview of additional Hardware for HiPath 3800/35x0 and 33x0 1.2.1.7

Option Boards 1.2.1.8

Door Device 1.2.1.9

1.2.1.1 Hardware System Architecture

The hardware of the HiPath 3000 family consists of a wall mounted system and 19" system, as wellas their various connection options for a wide range of customers. The following variants are

available:


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HiPath 3350/3300

HiPath 3550/3500

HiPath 3800

HiPath 3000V8 can only be operated with MMC cards with 64 MB or higher (128 MB).

1.2.1.2 Overview: Expansion of HiPath 33xx/35xx/3800

The following table shows the possible configuration of the HiPath 3000 systems as determined bythe hardware. Depending on sales and marketing considerations, the configuration can vary inGermany and in the regional companies.

HiPath 3350/3300 HiPath 3550/3500 HiPath 3800

Basicconfiguration

2 S0/ 8 UP0/E/4 analog

2 S0/ 8 UP0/E/4 analog

0 / 0 / 0

Slots forperipheral boards

2 small boards 6 small + 1 largeboard (no slot forlarge boards inHiPath 3500)

Basic cabinet = 9Expansion cabinet =13

Maximum of 1expansion cabinet

Interfaces Analog

UP0/E

CMI (cordless)

S0

Analog

UP0/E

CMI (cordless)

S0

S2M

Analog

UP0/E

CMI (cordless)

S0

S2M

E&M

Integrated voicemail

EVM or optionalHiPath XpressionsCompact

EVM or optionalHiPath XpressionsCompact

Optional HiPathXpressions Compact

Slots for optionboards

5/3 5/3 Not relevant

Control relay

Announcementboard

Clock moduleCMSor CMA

First V.24 interfaceintegrated oncontrol board (9-pin)

Control relay

Announcementboard

Clock module CMSor CMA

First V.24 interfaceintegrated on controlboard (9-pin)

Option boards

Direct connection ofup to 3 BS4 thecontrol board'sUP0/Eports

Direct connection ofup to 7 BS4 thecontrol board'sUP0/Eports

Relay (REALS)

CMS clock module fornetworking

2 V.24 interfaces onCBSAP control board

LAN interfacemodule

HG 1500V3.0 or

LIM,optional

HG 1500 V3.0 or

LIM, optional

HG 1500 V3.0 or

LIMS, optional

Optional musicon hold(MOH)

Via MPPImodule

or EXM-R

module for

Via MPPI module

or EXM-R module for ext.music source

Via MPPI module


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HiPath 3350/3300 HiPath 3550/3500 HiPath 3800

ext. musicsource

Modem forremote

administration

IMODN IMODN IMODN

Power supply

PSU

UPS

No

Yes(UPSC-D)

No

Yes (UPSC-D)

No

Yes (LUNA2)

Batteries for UPS 48V/7 Ah

(installationin ECR,expansioncabinetrack)

48V/7 Ah

(installation in ECR,expansion cabinet rack)

48V/7 Ah

(external UPS forupright and rackinstallation)

Spacerequirements in19" rack

2 heightunits

3.5 height units 11 height units

1.2.1.3 HiPath 3800

HiPath 3800 is the largest system of the HiPath 3000 family. It supports a capacity of up to 500extensions. HiPath 3800 hardware was introduced with HiPath 3000V5. The system is available in thefollowing configurations:

Single-cabinet system (basic cabinet BC)

Two-cabinet system (BC + expansion cabinet EC)

The BB (basic cabinet) contains 9 slots, and the EB (expansion cabinet) possesses 13 slots for peripheral

boards. In the basic box the CBSAP central control board has a fixed slot.The system is suitable for standalone installation and for 19" cabinet installation. 19" cabinet installationup to the maximum configuration is possible in one standard 19" cabinet without any additional heat sink.

The modular design of the power supply unit means that the PSU can also be set up for each cabinet withn+1 redundancy. The specifications for component placement must be adhered to in this regard:

Number of LUNA2 power supply boardsSystem

1 2 3 4

Basic cabinet Up to 4 peripheralboards

From 5 peripheralboards or as

redundancy forup to 4 boards

UPS mode or asredundant unit for

5 or more boards

Not possible

Expansioncabinet

Up to 5 peripheralboards

From 6 to 10peripheral boardsor as redundancyfor up to 5 boards

From 11peripheral boardsor as redundancyfor up to 10boards

UPS mode or asredundant unit forup to 11 boards

If an SLCN, PBXXX (CAS), or STMI2 module is contained in one of the cabinets, an additional LUNA2 isrequired, even before the limit values are reached.

Control/peripheral boards

The following control/peripheral boards are implemented in HiPath 3800:


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Board Description

CBSAP Control board, can be fitted with the HP37x0 option boards IMODN, MPPI,CMS and with LIMS (the same function as LIM)

LUNA2 Power supply unit

DIUN2 S2m, 2 x 30 channels, optional with AMOM adapters for connection to theoptical fiber cable

DIU2U T1 (USA only), 2 x 24 channels

IVMP4 Xpressions Compact, 4 channels

IVMS8 / IVMN8 Xpressions Compact, 8 channels

IVMNL Xpressions Compact, 24 channels

PBXXX CAS interface for International Market

REALS Relay and ALUM function

RGMOD Modular ringing generator (use only with SLMA24)

SLMA Analog, 24 channels (with CLIP, 45 V max. ring voltage)

SLMA24 Analog, 24 channels (no CLIP, 75 V max. ring voltage)

SLMA8 Analog, 8 channels

SLMAE8 Analog, 8 channels ( CLIP, 72V max. ring voltage) replacement of SLMA24

SLMAE200 Analog, 24 channels (CLIP, 72V max. ring voltage) replacement of SLMA24

SLCN HiPath Cordless, 16 channels

SLMO2 UP0/E, 24 channels

SLMO8 UP0/E, 8 channels

STMD3 S0, 8 ports, 16 channels

STMI2 HG 1500 V3.0, 32 channels,

TMDID Analog trunk board (USA), 8 channels

TMEW2 E&M, 4 channels

TMC16 Analog trunk board (USA), 16 channels

TMANI Loop start trunk board, 8 channels, CLIP support

TMANI wo. GEE Loop start trunk board, 8 channels, CLIP support without call charge recogn.

Notes:

The hardware design of the HiPath 3800 cabinets is similar to the HiPath 4000 housing componentsAP 3700IP/AP 3700. There are no plans for a technical or sales migration path between the platforms

HiPath 3800 and HiPath 4000. The computer and peripheral boards implemented are not compatible andcannot be mixed across platforms.

TMEW21. Approved for E&M networking (interface type 1a with protocols: Immediate Start, Wink Start, DelayStart).

2. Approved for connection of a synchronous announcement device in UCD mode. Releasedsynchronous announcement devices: Speech Design, model Genius ST 440 (4 channels) or GeniusST 220 (2 channels), or Beyertone, model Musiphone Next Level. See also Service Information INF-06-001183.

Compatibility note for E&M networking: The E&M interface types 1, 1b, 2, 3, and 5 of the TIEL boardare not supported by the TMEW2.

Options when replacing HiPath 37xx systems with H3800:


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1. The E&M network of the customer should be changed to interface type 1a of the TMEW2 board.(Protocols Immediate Start, Wink Start, or Delay Start)

2. If Option 1 cannot be realized for technical reasons, the HiPath 37xx still operates as an E&Mgateway. Between HiPath 37xx and HiPath 3800 a TDM network with CorNet-protocols has to beused.

Connecting peripherals

There are various options on the backplane of the HiPath 3800 for connecting the peripherals. Theconnection option to be used is established in consultation with the customer on conclusion of thecontract. Detailed descriptions of the connection options are contained in the HiPath 3000 servicedocumentation.

HiPath 3800 as a 19" systemHiPath 3800 as a two-cabinet system

(standalone)

1.2.1.3.1 Power failure option for HiPath 3800

The UPS variants 48 V/7 Ah battery pack and 48V/38 Ah battery cabinet are supported for HiPath 3800.

The appropriate cable sets are also required for connecting to HiPath 3800.48V / 7Ah battery pack: One per system cabinet (each cabinet equipped with a maximum of2 x LUNA2, approx. 60% load), bridging time approx. 25 minutes.

48V / 38Ah battery cabinet: One per system (basic cabinet + expansion cabinet, equipped with atotal of 5 x LUNA2, approx. 60% load), bridging time approx. 90 minutes.

For HiPath 3800 please note also the following:

In the case of a UPS with a battery that is charged by the system, an additional LUNA2 powersupply unit is required for each cabinet (with power box 3000).

The 48V/38 Ah battery cabinet should be used for systems with n+1 redundancy for the powersupply unit or with more than 2*LUNA2 units for supplying boards in the expansion cabinet.

1.2.1.4 HiPath 33x0 and HiPath 35x0The HiPath 3350 and HiPath 3550 models are available as wall mounted systems. HiPath 3000 systemsare increasingly being integrated in data networks. As part of this integration, the systems often need tobe installed in 19" racks. The 19" model variants HiPath 3300 and HiPath 3500 are offered to cover thisrequirement.

The 19" model variants HiPath 3300 and HiPath 3500 are derived from the corresponding wallconstructions HiPath 3350 and HiPath 3550. RJ 45 ports are provided for all peripherals. Structuraldifferences are dictated by the configuration. The range of features is the same.

The direct connection of base stations BS3/1, BS3/S, and BS4 to UP0/E ports on the basic board meansthat the features of the integrated cordless solution HiPath Cordless Office are available in both modelversions.

The 19" model variants are available only with an uninterruptible power supply.


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From software version V6.0, the basic systems of HiPath 33x0 and HiPath 35x0 are additionally equippedwith the LIM module at the factory to increase the system functionality yet further.

1.2.1.4.1 Contro l/peripheral boards

The following control/peripheral boards are implemented in HiPath 3800:

Module Description

CBCC Control board HiPath 3350 /3550 with EVM and LIM

CBRC Control board HiPath 3300 /3500 with EVM and LIM

CMA Clock Module ADPCM

CMS Clock Module Small

IMODN Modem card

LIM Lan Interface Module

16SLA a/b, 16 channels



8SLAR a/b, 8 channels rack mount

HXGR3 HG 1500 8 channels

HXGS3 HG 1500 8 channels

IVMS8 Xpressions Compact 8 Ports

IVMS8R Xpressions Compact 8 Ports, rack mount

SLA24N a/b, 24 channels, only for peripheral slot 10 of HiPath 3550

SLAD4 a/b, 4 channels

SLAD8 a/b, 8 channelsSLAD8R a/b, 8 channels, rack mount

SLAD16 a/b, 16 channels

SLC16N HiPath cordless, 16 channels, only for peripheral slot 10 of HiPath 3550

SLMO24 UP0/E, 24 channels, only for peripheral slot 10 of HiPath 3550

SLU8 UP0/E, 8 channels

SLU8R UP0/E, 8 channels, rack mount

STLSX2 S0, 2 Ports, 4 channels

STLSX4 S0, 4 Ports, 8 channels

STLSX4R S0, 4 Ports, 8 channels, rack mountTCAS-2 Channel Associated Signaling

TCASR-2 Channel Associated Signaling, rack mount

TLANI2 Analog trunk board, 2 channels, CLIP support

TLANI4 Analog trunk board, 4 channels, CLIP support

TLANI4R Analog trunk board, 8 channels, CLIP support, rack mount

TLANI8 Analog trunk board, 8 channels, CLIP support, 12/16 Khz GEE

TLANI8 o. GEE Analog trunk board, 8 channels CLIP support, without GEE


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1.2.1.4.2 Contro l Boards

As of February 2008 new Control Boards for HiPath 33x0 and 35x0 have been released. The newboards contain the following changes:

o Increase of the ringing voltage to 63 V

o Integration of the LIM-module into the CB

o Doubling of the SDRAM memory (to be used for future software enhancements)

o Removal of the connection possibility for a second V.24 interface

HiPath 3000 V9 can only be operated with 64/128 MB MMC cards

1.2.1.4.3 Modules for the HiPath 3550 peripheral slot 10 (large module slo t)

The following boards are still available for use with HiPath 3550

SLMO24

SLC16N

SLA24N

Subject to the availability of components those modules will be available until March 2012.

Please refer to the Avant data base for release of those modules for individual countries.

1.2.1.4.4 Emergency Power operation for HiPath 33x0/35x0

All HiPath 3000 models are equipped for emergency operation with an uninterruptible power supplyunit. Batteries must be ordered separately.

HiPath 3350 and 3550 are delivered with the UPSC-D power supply.

HiPath 3300 and 3500 are delivered with the UPSC-DR power supply

The UPSC-D power supply unit is always required when HG 1500 is used.

The power supply units permitted for HiPath 3350 configurations with up to 20 stations are PSUP orUPSC-D. The uninterruptible power supply UPSC-D is essential for configurations with more than 20stations. This is the only power supply that satisfies the necessary power requirement.

The batteries necessary for emergency operation are accommodated in an expansion cabinet in the

rack (ECR). The batteries are charged by the systems charging rectifier integrated in theuninterruptible power supply unit.

The following expansion cabinets are required depending on the model:

HiPath 33xx, 1 x ECR per system

HiPath 35xx, 1 x ECR per system

Battery set: 48V/7Ah (4 x 12V)

Bridging times (at approximately 60% load):

HiPath 33xx: approx. 2.5 hrs.

HiPath 35xx: approx. 1.0 hr.

1.2.1.4.5 Emergency Power operation with Power Box 3000

The Power Box PB3000 is required for:

In environments where uninterruptable power is required

When the system internal HiPath 3000 power supply is insufficient to supply all connectedterminals with power

Installation

The Power Box PB3000

can be installed in a 19 inch rack

is wall mountable

used as free standing unit

The PB is delivered with all components for rack installations. Components for wall installation haveto be ordered separately.

UPS bridging t imes / charging times


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PB3000 UPS bridging times / charging times with 4 batteries (48 V / 7 Ah) and LUNA2 PSU (maxcontinues current smaller than 2A for all loads)

Example PB3000 - HiPath 3300/3500UPS bridging time > 1h 30 minBattery charging time: ~ 2hExample PB3000 - HiPath 3800

UPS bridging time: > 30 minBattery charging time: ~ 2h

1.2.1.5 Hardware changes

TLAMI/TMANI

As of HiPath 3000 V7 the new analog trunk boards TMANI / TLANI are being marketed. Thosemodules support CLIP (Calling Line Identification Presentation) and are back ward compatible toHiPath 3000V6 SMR 11.

The following boards are available:

HiPath 3800 HiPath 3550 HiPath 3500 HiPath 3350 HiPath 3300

TMANI8 X - - - -

TLANI2 - x - X -

TLANI4 - x - X -

TLANI4R - - x - x

TLANI8 * - x - X -

Other features:

- 12 KHz and 16 KHz metering pulse detection

- Line reversal detection

- Loop start and ground start support

SLMAE 8/200

The analogue extension modules SLMAE 8 and 24 are the direct replacements for SLMA8 andSLMAE 24. The following additional features are supported:

1. CLIP

2. Ring voltage up to 73V.

SLMAE 8 and 24 are backward compatible up to HiPath 3000 V6.0.

SLAD4, SLAD8, SLAD8R

As of HiPath 3000V7 MR4 the following SLAD modules for connectivity of analogue subscribers(analogue phones, fax) are supported:

SLAD4, SLAD8, SLAD8R

The SLAD modules are succeeding the SLA modules. Important new features of the SLAD modules:

1 DTMF code receiver per each analogue subscriber port

CLIP number transmission of the calling party

Connectivity of remote extensions via OPS (Off Premises Status)

For further information please consult the HiPath 3000V8 system description and servicedocumentation.

1.2.1.6 HG 1500 V3.0 Hardware


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HG 1500 V3.0 hardware can be deployed in a HiPath 3000 V5.0/V6.0/V7 system environment. Asoftware update of the HG 1500 software to V9 is required.

HG1500 is the LAN / WAN Gateway for HiPath 3000. HG1500 V3.0 is supported as of HiPath3000V 5.0. Existing HG1500 V3.0 modules can be upgraded to HG1500 V8.

HG1500V8 software is backwards compatible up to HiPath 3000V5.0

Note:As of HiPath 3000V8 the HG1500 sales position is delivered with 8 B channels. Those Bchannels have to be licensed assigned to the H3K MAC ID via the CLS.

In the delivery condition 2 emergency B channels are activated with each HG1500. Those will bedeactivated when the system is licensed for the first time.

HXGS3The HXGS3 variant is intended for installation in wall mounted HiPath 3350 and HiPath 3550systems. The board has two expansion slots. However, only one slot is supported and released.

HXGR3The HXGR3 variant is intended for HiPath 3300 or HiPath 3500 systems installed in a 19" rack, andpossesses a front panel. The board has two expansion slots. However, only one slot is supportedand released.

STMI2

The STMI2 variant can be deployed in HiPath 3800.

PDM1 expansion moduleThe PDM1 module allows the expansion of the basic boards HXGR3 and HXGS3 with eightadditional B channels (one DSP and SDRAM pair). HXGR3 and HXGS3 can be fitted with one PDM1module each.

Use of a venti lator k it when using the HG 1500 V3.0 in HiPath3350/3550The HiPath 3350 or HiPath 3550 must be fitted with a ventilator if a HXGS3 board is being used inthe top row of slots (slot 4 in HiPath 3350 or slots 4, 6, 8 in HiPath 3550).

The ventilator is not required if the board is being used in the bottom row of slots (slot 5 inHiPath 3350 or slots 5, 7, 9 in HiPath 3550).

Note:When a ventilator kit is used, noise free operation of the HiPath 3000 cannot be guaranteed.This has to be taken into account in office environments.

Use of new system cover w ith HiPath 3350 and HiPath 3550 V6.0 or higher

With HiPath 3000 V6.0, the wall mounted systems HiPath 3350 and HiPath 3550 are delivered withnew system covers. With this new housing cover, use of the existing ventilator kit for the HG 1500V3.0 can be discontinued. The new system covers can be ordered separately via an order numberas a ventilator kit replacement.

1.2.1.7 Overview of Additional Hardware for HiPath 3800/35x0/33x0

SystemWorkpoint client,

add-on device,adapter

HiPath3800

HiPath3550

HiPath3500

HiPath3350

HiPath3300

IPsubscribers

Total number per system 500 96 96 96 96

UP0/Esubscribers

Total number per system 384 72 1 48 2 24 3 24 4

Acoust ic adapters (opt iPoint)

Total number per system No limit

Analogue adapters (optiPoint)


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SystemWorkpoint client,add-on device,adapter

HiPath3800

HiPath3550

HiPath3500

HiPath3350

HiPath3300


Recorder adapters (optiPoint)Total number per system No limit

ISDN adapters (optiPoint)

Total number of S0telephones peradapter

2 2 2 2 2


Phone adapters //opt iPoint /OpenStage)


Total number per telephone 1 1 1 1 1

Total number per SLMO24 board 24 24 24 - -

Key modules (/optiPoint/OpenStage)


Total number per cabinet 125 - - - -

Total number per telephone 2 2 2 2 2

Total number per SLMO24 board 96 96 96 - -

BLF (OpenStage 40)

Total number per system 12 6 6 - -

Total number per telephone 1 1 1 - -

BLF (optiPoint)

Total number per system 12 6 6 - -

Total number per telephone 2 1 1 - -

Relays


V.24 interfaces 2 2 1 2 1

Music on hold (MOH)

Number of external connections onthe SLA board

1 1 1 1 1

1. 8xUP0/E on central board + 5xSLU8 + 1xSLMO24.2. 8xUP0/E on central board + 5xSLU8R.3. 8xUP0/E on central board + 2xSLU8.4. 8xUP0/E on central board + 2xSLU8R.

1.2.1.8 Option Boards

CMS and CMA clock modules

Clock modules are required for HiPath 3000 networks and for HiPath Cordless Office. The modulesavailable are CMA and CMS.

Only the CMS module is used for this purpose in HiPath 3800.


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LAN in terface module (LIM and LIMS)

The LIM module (LIMS for HiPath 3800) makes it possible to economically integrate all HiPath 3000models in TCP/IP based LANs for central system administration, APS Transfer, Teledata Office, orHiPath Fault Management. A 10 MBit 10BaseT port with RJ 45 socket is available for the LANconnection.

As of HiPath 3000 V4.0 SMR6 and higher, the LIM module can be used for traffic values of up to 400BHCA.

Power dialers are not approved for use.

Note:There is no need to use the LIM module in systems already equipped with an HG 1500 module, asthe functions specified above are already provided by the HG 1500.

Integrated analog modem (IMODN)

IMODN is the integrated analog modem for remote administration by means of the remote access overanalog trunks. This board is plugged into the appropriate slot on the control boards of the HiPath 3000.

Music on hold, MPPI

As standard, the HiPath 3000 has a copyright free version of "Eine kleine Nachtmusik" by Mozart for

music on hold.The plug-in MPPI module can be used for the entire HiPath 3000 series and the 19" model variants. Acopyright-free version of "The Four Seasons" by Vivaldi is supplied on the MPPI module.

This provides a complete, low cost solution for alternative music on hold.

Note:For special requirements, the company TelRoth (http://www.soundplayer.info/) can provideindividual versions of the MPPI module.The customer is responsible for any changes incurred by using individually selected copyrightedmelodies.

1.2.1.9 Door Device

The new mother boards which have been introduced with HiPath 3000 V5.0 only permit the connection ofthe TFE S adapters.

1.2.2 Supported HiPath3000 terminals and work pointsHiPath 3000 supports the following protocols for the connection of terminals and work points:

UP0e

DECT

CorNet IP

SIP Session Initiation Protocol

UP0e

Digital protocol for connection of the system phone families optiPoint 500 und OpenStage T

DECT

Digital protocol for the connection of cordless phones. Further information is available in chapter 1.2.11HiPath Cordless Office

CorNet-IP system clients

The CorNet-IP protocol variant can offer all the users of HiPath system clients the full HiPath ComScendoperformance feature range as already known from the TDM world.

CorNet-IP system software is available for OpenStage HFA, optiPoint 410, 420, and optiClient 130 /OpenScape PE.

SIP

The feature content of the HiPath 3000 SIP protocol is described in section 1.3.7
http://www.soundplayer.info/http://www.soundplayer.info/


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Topic Section

OpenStage TDM 1.2.2.1

optiPoint 500 1.2.2.2

OpenStage HFA 1.2.2.3



Soft phone OpenScape PE 1.2.2.7

optiClient Attendant V8 1.2.2.8

optiPoint WL2 professional V1.0 1.2.2.9

SIP clients/telephones 1.2.2.6

Supported HiPath Cordless Office Terminals 1.2.2.10

1.2.2.1 OpenStage TDM

The OpenStage product family represents a new generation of work points for high performancebusiness communication.User friendly and interactive operation with the display (not OpenStage 10) is guaranteed by thefollowing control elements:

3-way navigation: OpenStage 20, 30

5-way navigation: OpenStage 40

TouchGuide: OpenStage 60,80The programmable function keys in the OpenStage 15, 40, 60, 80 work points can be assignednumbers or random key functions. The currently saved number or function is displayed using theself-labeling (not OS 15) function.

With the key modules and BLF, the number of available function keys can be increased for theOpenStage 15, 40, 60, 80 work points.Basic features of the OpenStage 10 TDM

3 programmable function keys with LED support

Loudspeaker

Volume control +/-

Wall mountableBasic features of the OpenStage 15 TDM

Display, 2x24 characters (no back ground lighting, not adjustable)

3 fixed and 8 free programmable keys with LED support (not self labeling paper labels)

Full duplex speakerphone mode

Volume control +/-

Navigation via forward / back / ok keys Wall mountable

OpenStage 15 Key module support

OpenStage Phone Adapter support

Basic features of the OpenStage 20 TDM

Tiltable LCD graphical display, 24 x 2 character resolution, monochrome, multifunctional. Clickwheel for 3-way navigation

5 permanently programmed function keys: Release, call forwarding, redial, service/applicationsmenu, voice messages


Open listening


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Wall mounting possible

Basic features of the OpenStage 30 TDM

Display, 2x24Zeichen 205 x 41 Pixel, 2 rows, monochrome (no back ground lighting, notadjustable)

8 fixed and 8 free programmable function keys with LED support (not self labeling paper

labels)


Volume control +/-

Navigation via forward / back / ok keys

Headset connectivity

USB Slave Port (for 1st party CTI)

Wall mountable

OpenStage 15 Key module support (1)

OpenStage Busy Lamp Field support (1)

OpenStage Phone Adapter supportBasic features of the OpenStage 40 TDM

Tiltable LCD graphical display, 40 x 6 character resolution, monochrome, multifunctional clickwheel for 5-way navigation

5 permanently programmed function keys: Release, call forwarding, redial, service/applicationsmenu, voice messages

6 programmable function keys (10 when using the 2nd

level function)


OpenStage 15 Key module support (1)

Open listening

Wall mounting possibleBasic features of the OpenStage 60 / 80 TDM

Tiltable graphical color TFT display; 5,7 QVGA (320x240 pixel); backlit

8 free programmable touch keys with blue LEDs, 2 layers/shift functionality

Fixed Mode (sensor) keys (telephony, phone book, call log, message waiting, menu, help)

Optical call alert with blue status LED

8 free programmable touch keys with blue LEDs, 2 layers/shift functionality

Illuminated TouchSlider for volume adjustment

External power supply required

Note:As of HiPath 3000 V8 MR5 it is possible to configure a Last Number Redial key for OpenStage60 / 80. This function is stored under one of the free programmable keys.

Dual key assignment

The programmable keys of the OpenStage 40, 60, 80 TDM telephone and key modules support dualkey assignment. There is no restriction with respect to use of the first key level; all functions arepermitted. On the second level, only station numbers without LED support can be saved. These canbe internal station numbers, external station numbers, and station numbers from a HiPath network.

Features or station numbers with LED support cannot be programmed on the second level.

The function keys are self-labeling keys.

Logo

Each OpenStage Phone can be customized with an individual (customer / partner) logo.


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OpenStage 10, 15, 20 are, like optiPoint 500, 100% driven by the HiPath System (stimulus). Thelogo is equivalent to the text string, which can be entered in the HiPath-System (e.g. HiPath 3000V8). This text string will not be displayed on the OpenStage 40-80 idle screen (differing fromoptiPoint).

15 default logos are stored on the HiPath 3000 MMC card. Additionally one customer selectable logocan be uploaded via the Manager E.

For OpenStage 40T logos the BMP-format is supported. For OpenStage 60/80T logos the PNG- andJPG-formats are supported.

Only one logo can be used on a system wide basis for all subscribers. Several logos in one HiPath3000 system (tenanting) are not supported.

Automatic line seizure (pr ime line dial ing):

With systems with automatic line seizure (prime line dialing):

The fixed programmable key for call diversion of an OpenStage 60/80 phone cannot beprogrammed for internal numbers. Due to the automatic line seizure the HiPath system willinterpret the stored number under the fixed call forward key as an external number.

For call diversion to internal targets a free programmable touch / sensor key is to be used.

Internal numbers in the caller list are treated like external numbers

optiPoint Mode:

As of OpenStage V2 SW, the OpenStage phones 10T, 15T and 30T support a downgradecompatible mode, called optiPoint mode, which enables the connection of those phones to olderHiPath 3000 versions. Thus the availability of system integral phones has been secured also for oldersystems, once the optiPoint 500 phone family is phased out.

In optiPoint Mode OpenStage 10T / 15T and 30T behave like optiPoint phones. Further details aboutfunctionality and tested HiPath versions can be found in the OpenStage sales release information.

SW upgrade via the SLMO card is not supported for phones running in optiPoint mode. This has to be

performed manually via USB stick instead.

The follow ing OpenStage telephones are released for HiPath 3000:

OpenStage 10 TDM (Ice Blue and Lava)






OpenStage 80 TDM (silver blue and metallic)

Key Module 40 (for connection to OpenStage 40 T, available in Ice Blue and Lava)

Key Module 60 (for connection to OpenStage 60 T, available in Ice Blue and Lava)

Key Module 80 (for connection to OpenStage 40 T, available in silver blue and metallic)

OpenStage BLF 40 (with 90 programmable keys, for connection to OpenStage 30T/40T , cannotbe combined with key module)

CallBridge Collection for OpenStage 40/60/80 TDM and OpenStage 15/20/20E/40/60/80 HFA(additional information is available in the sales release documentation for CallBridge Collection).

OptiPoint 500 and OpenStage telephones can be operated in mixed mode in the system.

For further information please consult the OpenStage sales release documentation.

1.2.2.2 optiPoint 500 Family


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System telephones from the optiPoint 500 family

Telephones

optiPoint 500 entry

optiPoint 500 economy

optiPoint 500 basic

optiPoint 500 standard

optiPoint 500 advance

Adapters

optiPoint Key Module

optiPoint Phone Adapter

optiPoint Analog Adapter

optiPoint ISDN Adapter

optiPoint Recorder Adapter

optiPoint Acoustic Adapter

optiPoint Application Module

optiPoint Display Module

optiPoint BLF

CallBridge Collection

optiPoint 500 and OpenStage telephones can be operated in mixed mode in the system.

Dual key assignment

The programmable function keys of the optiPoint telephones and the optiPoint key modules canhave dual assignments if only station numbers without LED support are saved on the first level. Inthe second level, only station numbers without LED support can be programmed. These can beinternal station numbers, external station numbers, and station numbers from a HiPath network.

In the default setting, when storing a station number with LED support or a feature key on the firstlevel you cannot store numbers on the second level. By activating the Enhanced key functionalityflag the second level can also be programmed.

The keys on the telephones can be labeled using the labeling cards provided with the documentationor with HiPath 3000 Manager E.

1.2.2.3 OpenStage HFA Family

OpenStage is the new generation of phones, which sets the benchmark for Open UnifiedCommunications as a productivity enhancing business tool. These stylish devices provide an intuitive andengaging communication experience, incorporating innovative features.

The OpenStage family consists of the following models:

OpenStage 15; available in ice blue or lava

OpenStage 20E; available in ice blue or lava

OpenStage 20 / OpenStage 20 G (Gigabit); available in ice blue or lava



OpenStage 80 / OpenStage 80 G (Gigabit); available in silver-blue metallic

OpenStage 15, 20 and 20E are a universal solution for efficient and professional telephony. Eachsucceeding model has increased feature capabilities and perceived value culminating with the high-endOpenStage 80 model targeted at top level managers and executives.

The following accessories are available for connection to OpenStage:


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Key Module 15 (in ice blue and lava) with 18 keys and 18 red LEDs,for connection to OpenStage 15 or to OpenStage 40 / 40 G

Key Module 40 with 12 keys and 12 red LEDs (in ice blue and lava),for connection to OpenStage 40/40G

Key Module 60 with 12 keys and 12 blue LEDs (in ice blue and lava),

for connection to OpenStage 60/60G Key Module 80 with 12 keys and 12 blue LEDs (in silver blue metallic),

for connection to OpenStage 80/80G

1.2.2.3.1 Key Module

Each Key Module 40/60/80 provides 12 free programmable keys (functionality defined by HiPath system)with 12 LEDs, which can be programmed in two layers. The programmed function / number is shown inthe backlit graphical black / white display, right next to the function key.

Each Key Module 15 provides 18 free programmable keys (functionality defined by HiPath system) with18 LEDs, which can be programmed in one layer. The key function of the Key Module 15 can be labeledby paper labels.

Only one Key Module 15 can be connected to an OpenStage 15 / 40 / 40G. The Key Module 15 cannotbe used in combination with the released (display) Key Modules 40 / 60 / 80.

A maximum of two Key Modules 40 can be connected to one OpenStage 40 / 40G Phone.



Key Modules cannot be used in combination with a Busy Lamp Field.

The Key Modules are identical to the Key Modules for the OpenStage TDM and SIP Phones.

Key Modules are not hot pluggable. The phone is required to be completely powered off before the sidecar can be plugged.

1.2.2.3.2 Busy Lamp Field

The Busy Lamp Field provides 90 programmable keys with red LEDs. The BLF is available in ice blueand lava. It can be connected to the OpenStage 40 model only. An external power supply is required. The

BLF is supported by HiPath 3000 only.

The Busy Lamp Field cannot be used in combination with Key Modules.

1.2.2.3.3 Features in general

Feature OpenStage15

OpenStage20E

OpenStage20

OpenStage20 G

OpenStage40

OpenStage40 G

OpenStage60

OpenStage60 G

OpenStage80

OpenStage80 G

Display

Tiltable graphicaldisplay

2 lines,205*41 pixel(not tiltable,fixed viewingangle of 30)

2 lines,205*41 pixel

6 lines,240*128

pixel

320*240pixel

(QVGA),TFT

640*480pixel

(VGA),TFT

Backlit No No Yes Yes Yes

Color display Monochrome Monochrome Monochrome Color,

16 Bit colordepth,

65.000 colors

Color,

16 Bit colordepth,

65.000 colors


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Size 2 lines,24

characters

2 lines,24

characters

5,1 inch(diagonal)

5,7 inch(diagonal)

6,4 inch(diagonal)

Optical call alert No No Red LED Blue LED Blue LED

Keys / LEDsFixed function keys(pushbuttons)

3 Keys forSpeaker,Messagesand Menu

with red LED

7 Keyswith 5 redLEDs (noLED forDrop /

Release andRedial)

8 Keyswith 6 redLEDs (noLED forDrop /

Release andRedial)

6 Keyswith 5 blue

LEDs(no LED for

Drop /Release)

6 Keyswith 5 blue

LEDs(no LED for

Drop /Release)

Free programmabletouch- / sensor-keys(same functionality /principle as withoptiPoint)

8

(Keys withpaper labels;8 red LEDs)

0 6(thereof onecan be a shift

key,2 levels);

6 red LEDs

8(thereof onecan be a shift

key,2 levels);

8 blue LEDs

9(thereof onecan be a shift

key,2 levels);

9 blue LEDs

Note: The two key modules, application module, display module and adapters for the optiPoint phonefamily cannot be used and operated together with OpenStage. The only exception here is the externalpower supply (L30250-F600-A190-A191-A192) used for powering the phones.

For further information about the OpenStage HFA terminals please consult the OpenStage HFA salesrelease information.

1.2.2.3.4 (Customer / Partner) Logo

Each OpenStage Phone can be customized with an individual (customer / partner) logo.

OpenStage 20 is, like optiPoint 4x0, 100% driven by the HiPath System (stimulus). The logo is equivalentto the text string, which can be entered in the HiPath-System (e.g. today HiPath 3000 V5). This textstring will not be displayed on the OpenStage 40-80 idle screen (differing from optiPoint).

The logo for OpenStage 40, 60 and 80 is a .jpg- or .png-graphics, which can be loaded into the phone viaXpressions Compact DLI, DLS or FTP.

For additional information about the OpenStage HFA phones please refer to the OpenStageHFA sales release documentation.


The optiPoint 410 family consists of the optiPoint 410 entry, optiPoint 410 economy, optiPoint 410economy plus, optiPoint 410 standard, and optiPoint 410 advance variants.

The telephones are available ex works in both CorNet-IP and SIP variants.

optiPoint 410 advanceWith its 4-line display, this telephone is ideal for use with the optiPoint Application Module,particularly for representative environments such as in business management, conference rooms,and up market hotel rooms. Four high quality ring tones can be set on the optiPoint 410standard/advanced.

optiPoint 410 economy plus

This telephone has been designed for any workstation, for which easy access using optiGuide to allof the HiPath ComScendo features of our HiPath systems is desired.

It is particularly suited to subscribers requiring a screen to display the name or the number of acaller, e.g. in an office, hotel, etc.


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Overview of features

op

tiPo

int410

en

try

op

tiPo

int410

ec

onomy

op

tiPo

int410

ec

onomyp

lus

op

tiPo

int410

stan

dard

op

tiPo

int410

ad

vance

Graphical LCD display, backlit,2 lines, tiltable

Yes Yes Yes

Graphical LCD display, backlit,4 lines, tiltable

Yes

Function keys with LEDs 8 12 12 12 19

optiGuide dialog keys Yes Yes Yes Yes

Keys for adjusting ringer volume and ringer pitch(plus, minus)

2 2 2 2 2

Hearing aid compatibility Yes Yes Yes Yes Yes

Full duplex speakerphone mode Yes Yes

Open listening Yes Yes

Adapter slot Yes Yes

USB master port Yes

Supports optiPoint display module Yes Yes

Supports optiPoint slk module Yes Yes

10/100 Mbps mini switch Yes Yes Yes

Interface for max. 2 add-on devices Yes Yes

Headphone port (121TR9-5/Polaris) Yes Yes

CTI Yes Yes Yes Yes Yes

PoE IEEE 802.3af Yes Yes Yes Yes Yes

Encryption (SRTP with software V5.1 or higher) Yes Yes Yes

CorNet-IP (with software V5.0/5.1) Yes Yes Yes Yes Yes

SIP (available as separate S variant) Yes Yes Yes Yes Yes

Suitable for wall mounting Yes Yes Yes Yes Yes

Each optiPoint 410 devices requires a ComScendo license.

For additional information about the optiPoint 410 phone family please refer to the relevant

sales release documentation


The optiPoint 420 IP phone family consists of the following four models:

optiPoint 420 economy

optiPoint 420 economy plus

optiPoint 420 standard

optiPoint 420 advance

The phones support the self labeling key functionality. The stored feature or station number is shownimmediately in the display (self-labeling key).


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The optiPoint 420 phones are particular well suited in mobile scenarios. Multiple subscribers canshare a phone whilst still having access to their own personal key programming. After entering the"mobile logon" code, the key functionality is shown immediately on the phone display to the user.Time consuming and costly printing and cutting of paper strips is no longer required.

OptiPoint 420 phones are available in CorNet-IP and SIP variants.


op

tiPo

int420

economy

op

tiPo

int420

economyp

lus

op

tiPo

int420

stan

dard

op

tiPo

int420

advance

Display, 2 lines Yes Yes

Display, 2 lines, backlit Yes

Display, 4 lines, backlit Yes

Function keys with LEDs and displays 12 12 12 18

opti guide dialog keys Yes Yes Yes Yes

Ringer volume keys (plus, minus) Yes Yes Yes Yes

Hearing aid compatibility Yes Yes Yes Yes

System specific tones 12 12 12 12

Polyphonic ring tones 4 4

Suitable for wall mounting Yes Yes Yes Yes

Full duplex speakerphone mode Yes Yes

Adaptive jitter buffer Yes Yes Yes Yes

H.323 V4 Yes Yes Yes YesCorNet-IP Yes Yes Yes Yes

SIP (available as separate S variant) Yes Yes Yes Yes

SNMP, HTTP, DHCP, DNS, FTP Yes Yes Yes Yes

VLAN ID setting Yes Yes Yes Yes

QoS (DIFFSERV and 802.1D)) Yes Yes Yes Yes

CTI via Call Bridge IP Yes Yes Yes Yes

10/100 Base-T Yes Yes Yes Yes

10/100 Base-T mini switch Yes Yes Yes

Headset port 121 TR9-5/Polaris Yes Yes YesUSB master port Yes

Acoustic Adapter Yes Yes

Recorder Adapter Yes Yes

optiPoint slk module Yes Yes

Busy Lamp Field (BLF) module Yes Yes

optiPoint Display Module Yes Yes

Remote Administration via HTTP Yes Yes Yes Yes

Remote Administration via Deployment Tool Yes Yes Yes Yes


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o

ptiPo

int420

e

conomy

o

ptiPo

int420

e

conomyp

lus

o

ptiPo

int420

s

tan

dard

o

ptiPo

int420

a

dvance

Feature update via FTP Yes Yes Yes Yes

Encryption (SRTP with software V5.1 or higher) Yes Yes Yes

PoE (IEEE 802.3af, Cisco proprietary) Yes Yes Yes Yes

Local power supply Yes Yes Yes Yes

Each optiPoint 420 devices requires a ComScendo license.

For additional information about the optiPoint 420 phone family please refer to the relevantsales release documentation

1.2.2.6 SIP terminals

The OpenStage 15S is the SEN SME reference device for the HiPath 3000 SIP subscriber features.

All tests required for the release of a SW correction, or the testing of new features, functionalities iscarried out with the OpenStage 15S.

Even though the implementation of the SIP protocol is guided by Standards and Recommendations,it cannot be guaranteed that 3

rdparty SIP subscribers fully support the released HiPath 3000 SIP

subscriber features. SEN will not accept any liability for malfunction of 3rd

party SIP phones withHiPath 3000.

In order to get a clear understanding of the supported features of a 3rd

party SIP devise a practicalswitch on test with HiPath 3000 is recommended.

For further information about HiPath 3000 SIP subscriber support please refer to section

1.3 SIP (Session Initiated Protocol)

1.2.2.7 Soft phone

OpenScape Personal Edition

OpenScape Personal is an IP soft phone for installation on portables and desktop PCs and is thesuccessor product for OptiClient 130. For connection to HiPath 3000 the following licenses arerequired:

- OpenScape Personal V3 HFA user license

- HiPath 3000 ComScendo-license

The new user interface has the look and feel of MicrosoftOffice 2007 and offers the user a widerange of technical and graphical features that can effectively replace hard phones entirely. The IPsoft phone thus provides the ideal solution for normal users who want to eliminate their desktopphones or mobile users who are not tied down to a specific workplace and view their Notebooks astheir office.

OpenScape Personal has been released for operation under Windows XP, Windows Vista andWindows 7. For up to date information about released operating systems please consult theOpenScape Personal Edition Release Notes.

Graphical User Interface

The OpenScape UC Application Personal Client offers a user interface with multiple display modesUsers can decide for themselves which display mode they want to use.


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In contrast to the optiClient 130, the new and attractive user interface of the Personal Edition hasbeen completely redesigned from the ground up. However, it still provides many of the familiarfunctions known to users from the optiClient 130.

For example, users can now work only with the main ribbon, which provides easy access to allessential functions.

The overall display environment can be designed by activating optional dock able windows, so eachuser can have an individually customizable and configurable user interface. This provides theproduct with the maximum flexibility to meet the specific preferences of users.

Main window

For further information please consult the OpenScape UC Application sales release document.

1.2.2.7.1 OpenScape Personal Edit ion SIP Video

As of HiPath 3000V8 MR4 the OpenScape Personal Edition SIP Client is supported. This client allowspoint to point video calls and video conferencing with up to three parties.

Note: Only those voice features which are released with HiPath 3000 can be supported with theOpenScape Personal Edition SIP client. Further information is available in section 1.2.6.5 IP-Workpointsand Clients.

The following, licenses are required for the OpenScape PE SIP client

- OpenScape Personal V4 SIP User license

- HiPath 3000 ComScendo license

Main window w ith video


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HiPath 3000 V9


Important notes for video telephony with HiPath 3000

- The video codecs H.263 und H.264 are supported

- Video conferences with OpenScape PE SIP are directly conducted between clients (direct payload).Apart from signalling and call connection HiPath 3000 is not involved.

- Video conferences with OpenScape PE SIP are possible within a HiPath 3000 (local area network),within a HiPath 3000 network (WAN) and with teleworkers, which are connected via VPN

- Video conferencing to the exchange is not supported.

- The number of simultaneous video conferences and the picture quality depends on the availablebandwidth and the quality of the IP network

1.2.2.8 optiClient Attendant V8

The optiClient Attendant is a PC based attendant console which can be connected to theHiPath 33xx/35xx/38xx systems. Up to six optiClient Attendants can be connected to HiPath 3800and up to 4 to HiPath 33x0/35x0.

The optiClient Attendant can also be used as a central attendant console in a network with multipleHiPath 3000 systems.

The optiClient Attendant V8 replaces all previous optiClient Attendant versions. It is supported as ofHiPath 3000 V7 and not backwards compatible to earlier versions.

The following positions are marketed with HiPath 3000V8:

1. optiClient Attendant V8, software and documentation CD

2. optiClient Attendant V8 licence

An upgrade from optiClient Attendant V7.0 to V8 is available.

1.2.2.8.1 optiClient Attendant V8 as a network wide central attendant console

The optiClient Attendant can be used as a central attendant console throughout an IP network (up tosix optiClient Attendants per network). The attendant consoles must be connected to a HiPath 3000node of the network and be registered.

This function is independent of the connection type of the optiClient Attendant (IP, UP0/E, or USBvariants).

For network wide busy lamp field (BLF) functionality, all decentralized systems send their stationstatus information (for example, free, busy) to the central system on which the optiClient Attendants


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are connected (signaling in CorNet-IP protocol). A maximum of 100 subscribers can be defined pernode within an IP network. These subscribers can send their status to the central optiClientAttendant, allowing it to be displayed in the busy lamp field. All stations on the central system in thenetwork can be displayed in the Attendant's BLF.

Alternatively, the decentralized Attendants supply the BLF server, which in turn distributes BLFstatus information to all other Attendants (>100 subscribers per node possible). Both methods can

be combined.

Note:Control of the network wide busy signaling by the optiClient Attendant is independent of thenetwork wide signaling on the work points using the Presence Server function of the HiPath 5000RSM.

1.2.2.8.2 Technical changes in comparison with optiClient Attendant V7.0

A telephone is required for operating an optiClient Attendant V8, including the IP connection variant.This telephone is to be sold separately.

Any headsets must therefore be connected to the telephone rather than the PC. Telephone access isguaranteed if the optiClient Attendant PC fails or is turned off.

1.2.2.8.3 Connection variants

1. Connection using TCP/IP (via IP phones) with:

optiPoint 410, 420

OpenStage 40HFA, 60HFA, 80HFA as of OpenStage V2 SW

2. Connection via USB interface with:

optiPoint 500, 600

OpenStage 40, 60, 80 TDM

1.2.2.8.4 Changes in Comparison with optiClient Attendant V7.0

Improved user interface

Frequently used functions in the foreground

Increased failure tolerance

Reduced number of software system components and dependencies

optiClient BLF as an optional, standalone PC application (BLF only function)

Introduction of user profiles for automatic adaptation of the user interface depending on thelogin

Full open LDAP integration

Lotus Notes client as a telephone directory

Improved MS Outlook integration (sending e-mail directly, activating contact directly)

Enhanced integrated telephone directory (compatible with all current Access variants)

VIP function for integrated telephone directory allows prioritized call acceptance

Network capable integrated telephone directory (all use the same database)

Creation of e-mails directly from telephone directory entries

Import of CSV files into the integrated telephone directory

1.2.2.8.5 optiClient Attendant V8 features

Display of calls in-progress, waiting, and parked calls with type, name, and telephone number

Acoustic signal with volume control

Display of the call attendant status of source and target

Display of waiting unanswered calls

Identification of VIP calls for preferred call acceptance

Select from telephone directories:


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o MS Outlook Contacts

o Lotus Notes

o Internal Attendant telephone directory on Microsoft Access database (MS Accesscompatible)

o Open LDAP Server

Improved MS Outlook integration with direct sending of e-mails using the telephone directoryentry

Call statistics for incoming calls with sort function according to various criteria

Additional functions such as hold keys, override, callback, conferencing, paging, loudspeakerannouncements,

alarm signaling, call charge display, redial (10 most recently dialed destinations)

No calls are lost: Intercept for DID, unanswered calls and intercept for DID on a busy station isoptional

Windows online help

Simple configuration of individual features

Service tools for diagnostics and protocols, support e-mail, software online update

Simple installation program Userinterface in German, English, Dutch, Portuguese, Italian, French, and Spanish

Connection of a Braille console optional. The System Description contains more informationon the Braille terminal

The optiClient Attendant can be used as a central attendant console in networked HiPathsystems

Import of CSV files into the integrated telephone directory

Busy lamp fields offer:

o Up to 300 names or numbers per busy lamp field

o Display of up to two busy lamp fields possibleo Connection of a second screen optional

o Individual user adaptation of the busy lamp fields

o Scalability of the BLF and Attendant windows

o Speed dial using busy lamp field

o Color display of subscriber status information: free, being called, internally busy,externally busy

o Display of "forwarded" and "do-not-disturb" with icons

o Call forwarding and do-not-disturb can be activated/deactivated for each subscriber

o Name definitions for busy lamp fields

o

Definition of headings for groups of BLF subscriberso Access to public calendars (Exchange)

o Display of "forwarded" and "do-not-disturb" with icons

o Copy/Cut-and-Paste on the BLF

1.2.2.8.6 Licensing

A license is required for optiClient Attendant V8. Licensing takes place centrally using HiPathLicense Management.

During first commissioning of the optiClient Attendant V8.0 on the HiPath 3000 the optiClientAttendant can be operated without a license for the grace period of the HiPath 3000, which lastsa maximum of 30 days.


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The OptiClient Attendant is linked to the MAC address of the HiPath 3000. You can find adetailed description of this in the HiPath 3000 System Description.

1.2.2.8.7 PC system requirements

Pentium IV PC, 256 MB RAM

Graphic resolution min. 1024 x 768 pixels.

Microsoft compatible mouse

CD-ROM or DVD drive

Windows XP operating system, (Windows Vista Business, Windows 7(with connection viaIP terminals. Connectivity via TDM terminals will be released with CallBridge TU)

Note: Support with Terminal Server only with TCP/IP connection to OpenStage40/60/80 HFA (as of OpenStage V2 SW), optiPoint 410/420 HFA

For operation with TCP/IP connection:

Functional operating system with configured network card.

Phones: OpenStage 40/60/80 HFA (as of OpenStage V2 SW), optiPoint 410/420

For operation via USB:

o optiPoint 500 with USB interface and USB cable (order number: S30267-Z360-A30-1),

o OpenStage 40T with standard USB cable

o USB driver (included in CallBridge TU software),

o free USB port on the PC.

1.2.2.8.8 optiClient BLF V1

optiClient BLF is available as an add-on application with HiPath 3000 V7 or higher.

The optiClient BLF is a PC based busy lamp field for displaying the status of internal stations (e.g.free, busy, ringing state). It can be used without the Attendant component for max. 100

subscribers per HiPath (network). The minimum requirement for using the optiClient BLF isinstallation of an optiClient Attendant V8 in the system/network.

Between 5 and 500 busy lamp fields can be displayed in the optiClient BLF window.

Maximum 100 optiClient BLF can be installed per system / network.

Each optiClient BLF can be configured and administered individually by the user.

Supported operating systems: Windows 7, Windows XP, Windows 20003 Server and VISTA.

PC requirements: Pentium IV

The optiClient BLF V1 software is included on the optiClient Attendant V8 installation CD. Alicense is required for operation of the BLF. The BLF is licensed with a separate CLA. This caneither be installed on the optiClient BLF PC or on a central server in the customers network.

Supported features:

Dial per mouse click from BLF or manual dialling via TAPI

Caller list (sort able)

Last number redial

Call enquiry via BLF

SW-update of existing installation via Internet

User specific, individual scalable BLF (size and format)

Individual visibility setting of BLF ( always in the foreground, or in the backgroundpopping up with incoming calls)

Additional features as of OptiClient Attendant V8R2:

Implementation of the BLF as Service and not as application


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Online administration of the BLF data of up to 4 H3K nodes.. The data is provided to allOC Attendant s and BLF in real time (prerequisite --> IP-infrastructure for the routing ofthe BLF data. Low bandwidth required)

Network wide control of features like call diversion, do not disturb, sending og informationvia the OCA.

One ComScendo license and one OCA license is required for each H3K node, which is

connected to the BLF server.

1.2.2.9 optiPoint WL2 professional V1.0

The WLAN telephone optiPoint WL2 professional is an in-house Siemens development for the rapidgrowth VoWLAN market. It is a solution based on CorNet-IP integration for HiPath 3000 andsupports the ComScendo scope of functions.

Connection to HiPath 3000 is via HG 1500 and the HiPath Wireless Standalone Access Points (WLAP 2630/WL AP 2640) or the Wireless LAN Controller solution.

Equipment

Radio frequency 2.4 2.48 GHz

Transmission rate of 11 Mbps at 802.11b and real 54 Mbps at 802.11gStandards based voice quality procedure (QoS) in the WLAN (WME, WMM

Standards based security procedures (WEP, WPA)

The optiPoint WL2 professional emulates an optiPoint 420

DHCP or static IP addressing

Support of voice compression standards (Voice Compression: G.711, G.723, G.729A/B)

Improved voice quality through the use of a wideband codec (G.722)

Large telephone directory

Voice dialing

Downloadable polyphonic ring tones

Vibration ringer

Speakerphone

Browser based configuration tool for simple installation/administration

Automatic software deployment (by the Deployment Service)

Display

Color display, 128 x 128 pixels, 4096 colors

Appl ications on the telephone

Voice mail

LDAP access (for database access, e.g. to central telephone directories)

Network requirements

Wireless LAN

o WLAN compatible to 802.11b/g standard

o Coverage of all the areas indicated by the user

o Sufficient capacity for the expected voice and data traffic

LAN

o Suitable VoIP network (e.g. Switched Ethernet LAN) between the Access Points and thegateways of the HiPath systems

o Note:Please observe the WL2 Sales Release for the WLAN infrastructure components.

1.2.2.10 Supported HiPath Cordless Office Terminals


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The cordless telephones Gigaset 3000 Comfort and Micro, Gigaset 4000 Comfort and Micro, GigasetS1 professional and SL1 professional, Gigaset S2 professional and SL2 professional, Gigaset S3professional and SL3 professional are supported.

For further information please consult the individual sales release documentation for those terminals.

Note:

As of HiPath 3000 V8R4.2.0 the Gigaset models for the consumer market from the company Gigasetare only recognised as GAP terminals. The GAP-protocol reduces the functionality of the phone totelephony features only. Local features of the Gigaset phone like for example the local directory arestill supported.

HiPath 3000 comfort functionality features are no longer supported. The following features areaffected:- Display of own number in idle status- Menu driven telephony no longer supported (hold, conference, call reject out of the menu)- System notifications / text messages no longer supported- Name display- MWI- DPS- DTMF-signalling

Those changes will effect Gigaset models belonging to the S/SL 300 family or higher (S/SL400,E49H, ).

1.2.2.11 Overview of HiPath 3000 Access Points

HiPath AP 1120

HiPath AP 1120 enables the connection of analogue fax / modem devices in an IP based telephonyinfrastructure.

HiPath AP 1120 connects up to two fax / modem devices to a corporate or carrier IP network over a10/100 BaseT Ethernet port.

The devices recognize dynamically the most up-to-date IP telephony codecs and fax protocols:

T.38 (UDP)G.711

G.723

These can be remotely administered and upgraded using the Unit Manager Network.

Only HiPath AP1120 SIP is released for use with HiPath 3000 V9.

Note:Call and signaling encryption are not offered with the AP 1120.

HiPath AP 1100 V3.0 and AP 1140 (previous version)

HiPath AP 1100 and HiPath AP 1140 have not been approved on HiPath 3000 V9 and musttherefore be replaced with an alternative solution subject to a charge.

Mediatrix 4102& 4124

The Mediatrix 4102 & 4124adapters are providing a solution for the transparent integration of faxesand modems to IP Communication Systems. The 4102 model supports 2 analogue ports, the 4124supports 24 analogue ports which are connected to the IP network via one 10/100 Base T EthernetRJ-45 connector.

The following fax / modem protocols are supported:

Group 3 / Super G3 Fax real-time FoIP over clear channel (G.711)

T.38 Fax relay (9.6 k, 14.4 k),

MODEM tone detection and pass-through over G.711

1.2.3 Supported and certif ied applications


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Topic Section

OpenScape Office HX 1.2.3.1

MyPortal entry Web Services 1.2.3.2

OpenStage Gate View 1.2.3.3

Certified applications 1.2.3.4

1.2.3.1 OpenScape Office HX

OpenScape Office HX is the server based Unified-Communications solution for HiPath 3000. Theindividually matched solution components are scalable via a flexible licensing structure and can betailored according to customer requirements.

Unified-Commmunications

Integration of E-Mail, Fax, VoiceMail in one Communications portalDisplay of presence status of employees

Display of own presence status to colleagues and to incoming callers

Instant messaging

CTI integration with internal and external directories

Journals for received and made calls

Status dependent call diversion

Personal Auto Attendant

Call Me service

Call recording facility

Chat

Mobility

Contact Center(only released with HiPath 3800 platform)

Multimedia, skills based contact center solution for up to 64 agents

Mobility

Web based mobility solution myPortal Mobile

At tendant solut ion

A special client tailored to the need of a busy attendant position

Users can select the most suitable communication portal out of the following client solutions:

myPortal


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A user portal to access the above mentioned Unified Communication functions. Besides informationabout the presence status of colleagues and comfortable dialing aids via favorite lists and telephonebooks, easy access to voice and fax messages is supported.

myPortal for Outlook

The user portal is integrated into the Microsoft Outlook client and offers easy access to the sameUnified Communication functions which are available with myPortal. Additional the very comfortablefeature desktop dialing is supported.


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myAttendant

MyAttendant offers an intuitive and comfortable attendant position for selected subscribers withpresence status information of all internal subscribers and team functionality. The attendant canchange the presence status for individual subscribers and if desired can access their VoiceMailMessages.

myPortal for Mobile

A web based solution with CTI functionality which enables the mobile workforce to stay in touch withoffice based staff, without having to miss out on comfortable and effective UCC functionality.


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The MyPortal Mobile application requires a HiPath 3000 Mobility Entry license for each mobile user.

VoiceMail only

As of OpenScape Office V2 MR3 a system wide Voice Mail license is also available which enablesvoicemail services for all users who do not require a full Unified Communication solution. Foradditional details please refer to the OpenScape Office HX sales release document.

Contact Center

The Contact Center enables an intelligent call routing of Voice Calls, Fax Calls and E-Mails. Highperformance functionality for the configuration of queues, schedules and call wrap up enable the optimiseutilisation of available resources.

Agent rights can be expanded or limited via user profiles. Reporting provides real time and historicalstatistical information about the contact center activities and performance.

The Contact Center provides customers with 25 default reports.Additional reports are provided via the licensed myReports feature. Reports can be exported in thefollowing formats: Excel, Doc and PDF.

Notes:

Due to the expected larger traffic volume the OpenScape Office HX Contact Center is onlyreleased for connection to the HiPath 3800 platform.

HiPath 3000 will automatically d istribu te calls via i ts i nternal UCD in case of a failure of theOpenScape Office Contact Center / a lost connection to the OSO PC. Report ing and the OSOclients are however not available during this time.

The OpenScape Office HX Contact Center has the following capacity: Agents 64 Supervisors 64 Groups 50 Queues 50

myAgent

Is the user profile for a contact center agent, as well as for a supervisor and contact centeradministrator. Information about number of waiting calls, average time in queue and other real timestatistical data is displayed as well as the presence status of fellow agents.


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1.2.3.1.1 Networking

As of HiPath 3000 V9 and OpenScape Office V3R2 UCC networking between OpenScape Office HX, LXand MX is supported. For example features like presence status of a digital HiPath 3000 subscriber canbe displayed to IP subscribers connected to the OpenScape Office MX and LX and vice versa.

A detailed description of the network wide UCC functionality is available in the OpenScape Office salesrelease documentation.

The following restrictions do apply:

An OpenScape Office HX solution needs to be connected to each H3K node which requires UCfunctionality. One central OpenScape Office HX server as network wide UC solution is notsupported.

The simultaneous integration of OpenScape Office HX and HiPath 5000 RSM and / or HiPath4000 into the network is not possible

A closed numbering plan is a pre requisite for the establishment of a UC network.

1.2.3.1.2 OpenScape Office HX licenses

The following OpenScape Office licenses are available:

OpenScape Office HX Base license with 5 standard users - new

OpenScape Office HX Base license with 10 standard users

OpenScape Office HX VoiceMail license

OpenScape Office HX myPortal license

OpenScape Office HX myPortal for Outlook license

OpenScape Office HX myAttendant license

OpenScape Office HX Contact Center Basis license

OpenScape Office HX Agent license

OpenScape Office HX myReports license

OpenScape Office HX Contact Center Fax

OpenScape Office HX Contact Center E-MailOpenScape Office HX 90 day Evaluation license

OpenScape Office HX Contact Center 90 day Evaluation license

OpenScape Office V3 HX OpenDirectory Connector License - new

1.2.3.1.3 OpenScape Office HX installation

OpenScape Office HX is not an integral part of HiPath 3000. Instead the application is installed on aseparate server.

As of H3KV9 & OSO V3 R2 the Linux operating system SLES (Suse Linux Enterprise Server) 11 issupported.

The SLES Linux operating system including a one year service subscription for downloading of patchesand the OpenScape Office HX software are supplied as an orderable item by SEN.

Server specifications have been documented in the OpenScape Office HX / LX server guide, which isavailable in SEN Expert Wiki under the following link:

http://wiki.siemens-enterprise.com/wiki/OpenScape_Office_HX/LX_Server_Guideline

OpenScape office HX virtualization

OpenScape Office HX V3R2 is released for the installation in virtual environments under the virtualizationsolutio VMware Vsphere V4, V5. Please note that OpenScape Office has not been tested with othervirtual solutions (for example Hyper V) by SEN and no installation or trouble shooting support can beprovided for those solutions.

For details on the hardware requirements of the physical server PC, refer to the "VMware CompatibilityGuide and the "VMware Management Resource Guide" at www.vmware.com.

Benefits and motivation of virtualized environments for customers:
http://wiki.siemens-enterprise.com/wiki/OpenScape_Office_HX/LX_Server_Guidelinehttp://wiki.siemens-enterprise.com/wiki/OpenScape_Office_HX/LX_Server_Guideline


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Reduction of physical server-parks

Re-organization due to server rank-growth

Need of centralized management due to high number of applications

Enhanced reliability

Ease of data backup and restore

Scalability

Monitoring

Re-use of old OS systems in a virtual environment

Green IT aspects (one server needs less power)

Reduced service hours

The following VMware Vsphere V4, V5 features are supported:

Thin Provisioning

High Availability (HA)

VMotion

Data Recovery (VDR)

DRS (Automatic VMotion)

Storage VMotion

The following VMware Vsphere V4, V5 features are not supported:

Fault tolerance

1.2.3.1.4 OpenScape Office HX connectivi ty to HiPath 3000

OpenScape Office HX is connected to HiPath 3000 via the HG1500 module.

HG1500 B channels are required for the transmission of the following voice messages between HiPath3000 and OpenScape Office:

VoiceMail MessagesAnnouncements

Call recording

A maximum of 30 B channels are available for communication between HiPath 3800 and OpenScapeOffice.

With HiPath 33x0/35x0 maximum 16 B channels are available.

Note:OpenScape Office is only released for connection to stand alone HiPath 3000 systems. Theintegration into HiPath 3000 networks not supported as the monit

Documents

HiPath 3000 V9 Sales Information