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1/19/2017 1 Jen Blake, CDA, EFDA, MADAA Copyright © BE THE BEST YOU CAN BE: A SEMINAR FOR EXTRAORDINARY DENTAL ASSISTANTS BE THE BEST YOU CAN BE BE THE BEST YOU CAN BE BE THE BEST YOU CAN BE BE THE BEST YOU CAN BE The information and opinions expressed or implied in this presentation do not necessarily represent the opinion, position or official policies of the Hinman Dental Meeting. BE THE BEST YOU CAN BE BE THE BEST YOU CAN BE BE THE BEST YOU CAN BE BE THE BEST YOU CAN BE Workforce Issues Practice Value Oral/Systemic Health Evidence-Based Dentistry Our History/Future

Hinman 2017 Handouts PPT · Chronic Obstructive Pulmonary Disease (COPD) Osteoporosis Premature/Low Birth Weight Babies Heart Disease and Stroke R Rheumatoid Arthritis Aging. 1/19/2017

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  • 1/19/2017

    1

    Jen Blake, CDA, EFDA, MADAA

    Copyright ©

    BE THE BEST YOU CAN BE: A

    SEMINAR FOR EXTRAORDINARY

    DENTAL ASSISTANTS

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    The information and opinions expressed or implied in this presentation do not necessarily represent the opinion, position or official policies of the Hinman

    Dental Meeting.

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Workforce Issues

    Practice Value

    Oral/Systemic Health

    Evidence-Based Dentistry

    Our History/Future

  • 1/19/2017

    2

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    WORKFORCE

    ISSUES

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    WAYS TO MAKE YOURSELF

    VALUABLE TO THE

    PRACTICE

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    The Patient

    �15% Patient Care

    �85% Communication

    Debra Engelhardt-Nash

  • 1/19/2017

    3

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    The Patient

    Decision to Accept

    Treatment

    Happens with the Clinical Team

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Reasons Patients Leave a Practice

    �1% Die

    �3% Move

    �5% Insurance

    �9% Location

    �14% Don’t like the dentist

    �68% Attitude of indifference from the whole dental team

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Reasons Patients Leave a Practice

    70% leave not because of the fee,

    but because they don’t like

    doing business with us.

    Debra Engelhardt-Nash

  • 1/19/2017

    4

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    What Can I Do to Make My Patients

    Want to Do Business

    with Us?

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    It takes a patient an average of 69.8 days to decide to purchase treatment. Decision

    influencers include:

    • Cost

    • Time

    • Insurance Benefits

    • Perceived Need

    ADA News, January 18,2016

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Co-Workers

  • 1/19/2017

    5

    BE THE BEST YOU CAN BEE THE BEST YOU CAN BEE THE BEST YOU CAN BEE THE BEST YOU CAN BE

    Would I Want to Work with Me?

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Would I Feel Like I was an Extraordinary Dental Assistant by Looking at Me?

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Are you maintaining a Standard…

    or just showing up?

  • 1/19/2017

    6

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    The Dentist(s)

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    The Dentist(s)

    Curb Appeal/Design to Sell

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    The Dentist(s)

    Curb Appeal/Design to Sell

    Talk to Your Patients

  • 1/19/2017

    7

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    The Dentist(s)

    Curb Appeal/Design to Sell

    Talk to Your Patients

    Community Events

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    The Dentist(s)

    Curb Appeal/Design to Sell

    Talk to Your Patients

    Community Events

    Newsletter/Website

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    The Dentist(s)

    Curb Appeal/Design to Sell

    Talk to Your Patients

    Community Events

    Newsletter/Website

    Facebook/Twitter

  • 1/19/2017

    8

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    ORAL/SYSTEMIC

    HEALTH

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Oral/Systemic Health

    The Oral Cavity is the Gateway to the Body

  • 1/19/2017

    9

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Oral/Systemic Health

    Periodontal Disease

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Oral/Systemic Health

    Tobacco Use

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Oral/Systemic Health

    Tobacco Use/Oral Cancer

  • 1/19/2017

    10

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Oral/Systemic Health

    U S Public Heath Services Recommends

    1. Ask all patients about tobacco

    2. Advise patients to quit

    3. Assess willingness to quit

    4. Assist with counseling/pharmacotherapy

    5. Arrange for follow up after first week of quit

    date

    U S Public Health Services; Clinical Practice Guidelines for Treating Tobacco Use and Dependence

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Oral/Systemic Health

    Periodontal Disease

    Diabetes

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    New study by

    ADA Health Policy Institute finds a statistically significant

    association between periodontal intervention and lower

    health care cost among people newly diagnosed with

    diabetes.

    ADA News February 15,2016

  • 1/19/2017

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    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Oral/Systemic Health

    Periodontal Disease

    Diabetes

    Chronic Obstructive Pulmonary Disease (COPD)

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Oral/Systemic Health

    Periodontal Disease

    Diabetes

    Chronic Obstructive Pulmonary Disease (COPD)

    Osteoporosis

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Oral/Systemic Health

    Periodontal Disease

    Diabetes

    Chronic Obstructive Pulmonary Disease (COPD)

    Osteoporosis

    Premature/Low Birth Weight Babies

  • 1/19/2017

    12

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Oral/Systemic Health

    Periodontal Disease

    Diabetes

    Chronic Obstructive Pulmonary Disease (COPD)

    Osteoporosis

    Premature/Low Birth Weight Babies

    Heart Disease and Stroke

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Oral/Systemic Health

    Periodontal Disease

    Diabetes

    Chronic Obstructive Pulmonary Disease (COPD)

    Osteoporosis

    Premature/Low Birth Weight Babies

    Heart Disease and Stroke

    Rheumatoid Arthritis

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Oral/Systemic Health

    Periodontal Disease

    Diabetes

    Chronic Obstructive Pulmonary Disease (COPD)

    Osteoporosis

    Premature/Low Birth Weight Babies

    Heart Disease and Stroke

    R Rheumatoid Arthritis

    Aging

  • 1/19/2017

    13

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    EVIDENCE-BASED

    DENTISTRY

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

  • 1/19/2017

    14

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    We are no longer the only

    or main source of dental

    healthcare information for

    our patients.

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Evidence-Based Dentistry must

    include

    • Best Research Evidence

    • Clinical Experience

    • Clinical Circumstances

    • Patient Preference/Values*

    *Source: Sackett et al, Evidence-Based Medicine, 2000

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Animal and Laboratory Studies

    Narrative Reviews, Expert Opinions,

    Editorials

    Case Reports

    Cohort Studies

    Randomized

    Controlled Trials

    Systematic Reviews

  • 1/19/2017

    15

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    ““The Cochrane Collaboration is an

    international organization that aims

    to help people make well-informed

    decisions about healthcare by preparing,

    maintaining and promoting the

    accessibility of systematic reviews of the

    effects of healthcare interventions.“

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Systematic Reviews

    • Used to put studies in perspective

    • A method of synthesizing studies for more than one level of evidence

    • Meta-analysis for statistics to analyze disparate studies

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Evidence-Based Dentistry must

    include

    • Best Research Evidence

    • Clinical Experience

    • Clinical Circumstances

    • Patient Preference/Values*

    *Source: Sackett et al, Evidence-Based Medicine, 2000

  • 1/19/2017

    16

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Our History/Our Future

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

  • 1/19/2017

    17

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

  • 1/19/2017

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    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    Look to the Future – That is where we are going

    to spend the rest of our lives.

    George Burns

  • 1/19/2017

    19

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    WHAT IS YOUR

    FUTURE

    BE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BEBE THE BEST YOU CAN BE

    QUESTIONS??????

    [email protected]