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CAREERGUIDE
Running IT the bayou wayAward-winningLouisiana hospitalswamped with talentBY JOHN ANDREWS, Contributing Writer
THIBODAUX, LA As attendees of the 2013
HIMSS Annual Conference & Exhibition
descend upon New Orleans, March 3-7,
there will be many temptations available to
lure them away from the show the clubs
of Bourbon Street, the shops of the French
Quarter, the rich coffee and beignets of Caf
Du Monde and the street performers around
Jackson Square. Its a place where tourists like
to let go of their inhibitions and enjoy the
care-free carnival atmosphere around the city.
Yet among the locals there is a gritty work
ethic, as demonstrated by the IT staff at
Thibodaux Regional Medical Center, about 50
miles southwest of New Orleans. Led by CIO Ber-
nie Clement, the IT department recently received
recognition from Healthcare IT Newsas one of the
top hospital IT departments in the nation.
The department is comprised of members
of various ages and backgrounds, which
makes for a cohesive chemistry, Clement said.
We have a great mix on our team from
very young to not-so-young and from very clin
cal to very technical, he said. We have bee
so fortunate to have clinical leaders on our tea
BAYOU SEE PAGE
Published by
For more information, go to:
www.HIMSSconference.org
Visit HIMSS JobMine atwww.himss.org/jobmine
ALSO INSIDE: Hot stuff! 14Healthcare careers are sizzling.
Fresh start 19Learn what it means to be a Monday
morning guy.
HeadText
Meet and greetThe HIMSS13 Career Services Center
offers the chance to connect.
12
9
We have a unique fellowship
and trust with one another.
Fellow workers are always
willing to stretch out a hand.Amy Pellegrin-Martin, Thibodaux
Regional Medical Center
ANNUAL CONFERENCE & EXHIB IT ION | MARCH 3 7 , 2013 | NEW ORLEANS
Forward momentumOne executive offers some smart
advice to help keep your career
on a growth trajectory.
http://www.himssconference.org/http://www.himss.org/jobminehttp://www.himss.org/jobminehttp://www.himssconference.org/8/11/2019 HIMSS13 Career Guide
2/24
For the fourth year in a row, Cedars-Sinai has been recognized as a great placefor IT professionals to grow their careers.
Our Enterprise Information Services (EIS) team is focused on implementingleading-edge technologies and innovative solutions to transform how cliniciansdeliver patient care in a fast-paced healthcare setting. Weve implemented acomprehensive medical record system across our entire network more than90% of our physicians place electronic orders, 100% of our nurses documentonline and greater than 95% of medications are barcode-scanned at the bedside.
But this is just the start. We require an elite team of IT professionals to continuetaking us to the next level. And thats where you step in.
Learn more about IT careers at Cedars-Sinai at apply.csmc.edu,or email [email protected].
NOT ALL OF
OUR HEROES
PRACTICE MEDICINE
Named one of the
100 Best Places to Work in IT
mailto:[email protected]:[email protected]8/11/2019 HIMSS13 Career Guide
3/24
www.HIMSS.org/jobmine March 2013 HIMSS13 Career Guide
Theres more than oneway to build a careerHealth IT expertsshare their insightsNEW ORLEANS There are literally thou-
sands of emerging opportunities for health
IT professionals as technology continues to
change the face of healthcare. But knowing
how best to prepare for those opportunities
can be tricky.
So given that career guidance is one big
reason for the 2013 HIMSS Annual Confer-
ence & Exhibition, we asked a few experts to
give attendees a glimpse at what they think
is most important for health IT profession-
als to know.
Chris Belmont is system vice presidentand CIO of Ochsner Health Systems inNew Orleans.
Q: You see a higher profile for HITprofessionals. In what way?
A:Changes in healthcare now call for signifi-
cant information services and analytic com-
ponents, so we need to be in a different place.
We have to be more consultative and very
much engaged with the organization. While
the technology piece is still very important,
we need to be much more customer-facing,
more plugged in to the operations of our
organizations.
Q: How does this change affect
your workforce?
A:Its a different game, and it calls for a dif-
ferent skill set. We need people who are tech-
nically sound but can carry on a conversa-
tion with end-users and can talk strategically
about needs and solutions. There are plentyof people out there; theyre just not going to
come through the technology channels. Were
going to find them from other walks of life.
The perfect case, of course, is the clinician
who wants to try something new.
Q: So might HIMSS Career Services,
with its focus on interpersonal skills
development, be a great place to start?
A:Absolutely. First impressions are hugely
important, and mentoring is so important as
well. It really helps to have someone who is
not afraid to tell you the bad as well as the
good. Ive been lucky enough to have a few
mentors along the way, and Im mentoring
about 10 people at the moment.
Titles change as newresponsibilities emergeCIOs increasingly start their careers as MDs or RNsBY JOHN ANDREWS,Contributing Writer
AS THE HEALTHCARE ITworkplace evolves,
occupational needs change. Consequently,career management specialists say, new
job titles are being created to address thedemands of the new environment.
We are seeing the scope and scale of
positions narrowing, said Judy Kirby,
president and CEO of Heathrow, Fla.-
based Kirby Partners, a national health
IT recruiting firm. A few years ago IT
departments sought people with more
general healthcare experience. Now posi-
tions are requiring specific skill sets.
Kirby cited ambulatory install special-
ists as one example, along with growthin associate CIO positions who serve as
seconds-in-command for CIOs.
CIOs are being pulled in so many
directions they do not have enough time
for the day-to-day management of their
departments and need someone to help
with these tasks, she said.
Due to the mushrooming importance of
business intelligence in healthcare organi-
zations, management is also creating new
titles around that function, Kirby said.
Increasing clinician involvement in IT is
also resulting in C-suite-sounding titles,
such as chief nursing informatics offi cer,
chief clinical informatics offi cer and chief
applications offi cer, though Kirby conced-
ed that these titles havent quite caught
on as fast as others.
Even so, clinician interest in IT is sky-
rocketing because they are attracted to IT
as a way to increase their positive impact
on patient care, she said.
One of our clients says that over
one-third of their entire IT department
is made up of clinicians, she pointed
out. There are currently 10 CIOs who
are MDs and many more who have takenthe CMIO route who say they are ready
and willing to step into a CIO role. There
are also many nurses in the CIO position.
A clinician at the helm or in key leader-
ship roles will continue.
Jim Gibson, president of Ridgefield,
Conn.-based Gibson Consultants, says
titles are varying by organization, with
some fixated on specific functions, such
as electronic health records, analytics and
predictive modeling for population health
management.
Yes, job descriptions are being re-
written, and new ones are being created,
he said. But it still comes down to turn-
ing data into actionable information and
achieving better outcomes.
Thibodaux CIO advises:Focus on new skill setsBY JOHN ANDREWS,Contributing Writer
THIBODAUX, LA Designated aTop 10
Medium Hospital by Healthcare IT News,
Thibodaux Regional Medical Center has
established itself as a desirable place to
work. Yet getting hired by CIO Bernie Clem-
ent takes a special set of skills and experi-
ence he looks beyond the ordinary when
adding to his highly valued staff.
Im looking for someone who has led
major changes at an organization, under-
stands the workflow and how to impact it,
he said. Once you understand that, you can
apply technological solutions to it.
So paying dues is necessary in order to
advance in an environment as highly regard-
ed as Thibodauxs. And Clement says there
is no shortage of places for talented, ener-
getic and committed people to gain valuable
training and experience.
For instance, Nicholls State University
in Thibodaux has a very strong informa-
tion systems bachelors program, which
offers internships that provide real world
opportunities for students. The university
also touts a computer networking laboratory
that offers students the chance to install and
test local area networks.
As the business world moves more
toward a paperless society that increas-
ingly demands data analyses, the demand
for computer information systems graduates
with experience increases, a school state-
ment reads.
In New Orleans, both Ochsner Health Sys-
tem and Louisiana State University Healt
Sciences Center have been looking for intern
to help with Epic installations, as has Nort
Oaks Health System in Hammond, La.
Once job candidates can show me ho
they applied technology in an internship
worked at their college and helped improv
things in their environment, they will ge
consideration, Clement said. They nee
to be committed to improving the worl
through technology.
who naturally take to technology and to have
some very young team members that demon-
strate amazing maturity and customer focus.
Instead of being divisive, the wide
spectrum of ages and backgrounds actu-
ally contributes to the harmonious spirit of
the department, said clinical analyst Amy
Pellegrin-Martin.
This makes for a well-rounded department
because we can offer diverse opinions and
viewpoints to assist in seeing our projects from
many other perspectives, she said. We have a
unique fellowship and trust with one another.
Fellow workers are always willing to stretch
out a hand. We never let anyone drown.
The greater Thibodaux area has been rich
with IT talent, Clement said, providing an
eager, loyal and stable workforce.
This is a blue collar area with good, hon-
est, hard-working people, he said. We are
truly a local workforce and people who join
us tend to stick around.
While openings currently are rare at
Thibodaux, Clement predicts that there will be
a hiring spree at some point in the near future.
As use of IT becomes more in depth, we
will reach a point where we will eventually
have to add more staff, he said.
BAYOUCONTINUED FROM PAGE 1
Im looking for someone who
has led major changes at an
organization, understands theworkflow and how to impact it.Bernie Clement, CIO,
Thibodaux Regional Medical Center
e nee peop e w o aretechnically sound but cancarry on a conversa onwith end-users and cana s ra eg ca y a ou
needs and solutions.hris Belmont,chsner Health System
CAREER SEE PAGE 4
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4/24
4 HIMSS13 Career GuideMarch 2013 www.HIMSS.org/jobmin
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Contact our admissions team today:
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HIMSS library stockedwith must-read books
BY JOHN ANDREWS,Contributing Writer
NEW ORLEANS Knowledge is the best tool
for IT professionals hoping to weather the
turbulence of healthcare initiatives. And as
a vital part of its role as the industrys chief
information resource, HIMSS has producedsome of the most essential reading materials
to address these vital topics.
Written by some of healthcares brigh
est minds, the HIMSS 2013 library lineu
addresses some of the key issues facin
healthcare IT professionals today, such a
accountable care organizations, patient prvacy and security, interoperability and da
Helen Figge is Senior Directorof Professional Developmentat HIMSS Career Services.
Q: What new Career Services initia-
tives are available at HIMSS13?
A:Were excited to be sponsoring the
HIMSS Career Services Center, a network-
ing hub for recruiters, job-seekers, con-
sultants and others who contribute to the
development of the health IT workforce.
Located next to the HIMSS JobMine, the
Career Services Center will serve as a
gathering point for both job seekers and
organizations looking for talent.
Q: How can time spent at the cen-
ter potentially advance my career?
A:In addition to networking opportuni-
ties, were offering at least 10 educational
sessions at various times throughout the
conference. Anyone seeking a next oppor-
tunity, to change a career path, or to hire
talent should plan on attending these
sessions.
Q: How can HIMSS13 attendees
access the center and the sessions?
A:The center will be located in the RiverGate Room of the Ernest N. Morial Conven-
tion Center. Please come join us!
Jim Turnbull is CIO of the University ofUtah Hospitals and Clinics and a HIMSSCareer Services Executive eMentor.
Q: Why is Change Management such
an important topic for those in HIT?
A: Information technology and infor-
mation systems are the most powerful
organizational change tools that man has
ever developed. We need to understand
both the implications of such powerful
tools and how to manage them. We need
a constant awareness that when manag-
ing a change, were not just changing a
process; were changing a culture.
Q: You have found those eager
to embrace a change can be as
tricky to manage as those who
resist it. How so?
A:We expect people to be resistant to
change, and theres been a lot of attentionpaid to managing resistance. The flip side
to that is just as important. Thats when
we work with people whose willingness to
change isnt matched by an ability to incor-
porate change. Thats a real challenge. We
need to dig deeper to see just how ready
are these people, really. Every organization
has its own cultural cadence in regard to
change. We need to be sensitive to it.
Q: What steps might HIT profes-
sionals take to learn more?
A:Do what you can to understand the the-
ory? There are a lot good books on change
management, and there are a number of tools
available online. Its about figuring out the
basics and having a mental model. Its one
more good thing to have in your tool kit.
CAREERCONTINUED FROM PAGE 3
We need a constant
wareness that when
managing a change, were
not just changing a process;
ere changing a culture.
im Turnbull
warehousing. Most selections are available
print and electronic editions.
ADDRESSING ACOsWith the formation of ACOs taking up a
increasing share of providers attention
HIMSS has released two new titles tha
explain the rationale, components, logistic
and methodology behind this new generatio
of provider networks.
Accountable Care: Bridging the Health Informatio
Technology Divide,by Bill Spooner, Bert Rees
and Colin Konschak, focuses on the develop
ment of clinically integrated ACOs and othe
aspects such as data analytics, business inte
ligence, health insurance exchanges, interop
erability and revenue cycle management.
Developing a Poly-Chronic Care Network: A
Engineered, Community-Wide Approach to Diseas
Management,by Pierce Story, is a comprehen
sive outline of the authors solution to th
constraints of clinical care resources, capaci
and costs especially in the high-risk care
the chronically ill. The book describes ho
PCCNs could enhance the ACO and patien
centered medical home business models.
INFORMATION PRIVACY AND SECURITYProtecting sensitive patient information
a top priority for healthcare providers, an
there are various strategies available to ove
come the challenges that exist.
Information Privacy in the Evolving Healthcar
BOOKS SEE PAGE
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5/24
8/11/2019 HIMSS13 Career Guide
6/24
6 HIMSS13 Career GuideMarch 2013 www.HIMSS.org/jobmin
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Professional degree remains amust-have for HIT professionalsBY GREG REID,Contributing Writer
NEW ORLEANS The cost is high, starting any-
where from $75,000 to $150,000. The personal
price is considerable as well, taking time
from family and other priorities. And amid
the Great Recession, enrollment has dropped,
and the ROI is being questioned.
Still, would a professional degree, such as
an MBA or MPH, boost your career?
Absolutely, said Herb Smaltz, chief execu-
tive officer of Health Care DataWorks, Inc.,
an Ohio-based firm that helps clients lever-
age data analytics and business intelligence.
Time and again, Smaltz said hes drawn on
the experience he enjoyed earning an MBA
from Ohio State University. Time and again,
hes reaped the benefits.
While the hefty price tag of a degree today
is not to be ignored, neither are the two key
benefits to earning one: the knowledge you
gain and the people you meet.
Smaltz points to the transformativeexperience of graduate school. In his case,
it was learning theories such as Michael
Porters Competitive Strategy, a framework
for analyzing industries and competitors.
Youre exposed to methodologies that are
quite useful in your job as a healthcare
leader, he said.
Equally important is the network you
build. Classmates will become lifelong
colleagues, Smaltz said. Its not just your
class. The programs alumni base provides an
extended network.
Combining a professional degree with
HIMSS professional certification programs
and networking opportunities such as those
provided by HIMSS Career Services holds tre-
mendous promise for younger professionals.
HIMSS Career Services, Smaltz said,
is doing a wonderful job, providing a
great resource for those who are up and
coming. The mentoring is particularly
advantageous.
Smaltz said that he was fortunate to have
mentors, CEOs and COOs, who helped himfind the right path. He said, They drove
home the need to understand the business.
They taught me that the CIO is a business
leader first and an IT leader second.Smaltz is continuing that mentoring tradi-
tion, serving as a HIMSS Executive eMentor.
Prioritizing your CME requirementsBY GREG REID,Contributing Writer
NEW ORLEANS So much choice, so little
time. Whats the best strategy for prioritiz-
ing your CME requirements?
We asked Pete Shelkin, creator of the
HIMSS Executive eMentoring program, and
a member of the HIMSS Board of Directors.
He is the president of Shelkin Consulting,
LLC, where he provides IT strategy and
management services to healthcare orga-
nizations nationwide.
Its human nature to gravitate toward the
familiar, Shelkin said. As busy profession-
als, we might think of ourselves as experts
in a particular area or two. When it comes
to CME course selection, we might be
inclined to revisit those areas, to maintain
our level of expertise.
Shelkin suggests another route. While
keeping up with areas of expertise on your
own, use CME selections to learn some-
thing new.
Nobody is in a position where they
dont have to worry about keeping up with
change, Shelkin said. Take on new things.
Really thats the whole reason for having
things like CMEs.
Herb Smaltz
Environment,by Linda Koontz, is a criti-
cal resource for organizations searching
for ways to protect patient privacy. The
book tackles the most significant pri-
vacy challenges faced by the healthcare
community, and it looks to the future,
identifying current trends and provid-
ing a view of the changes that could
occur as a consequence of these trends.
Implementing Information Security in
Healthcare: Building a Security Program,
by Terrell W. Herzig, Tom Walsh,
and Lisa A. Gallagher, offers a critical
and comprehensive look at healthcare
security concerns in an era of powerful
computer technology, increased mobil-
ity and complex regulations designed
to protect personal information. Thebook features perspectives from more
than two dozen security experts.
INTEROPERABILITY ISSUESThe key to interoperability and suc-
cess with meaningful use is complete
understanding of the SNOMED CT and
HL7 V3 standards.
Principles of Health Interoperability HL7
and SNOMED, by Tim Benson, is an
updated second edition containing
sections on both imperative standards.
Accessible to both relative novices
and more experienced practitioners,
the book outlines how interoperabil-
ity between healthcare computer sys-
tems depends on the proper develop-ment, implementation and deployment
of HL7 and SNOMED CT, working
together as a tightly specified language.
Though the documentation of HL7
and SNOMED runs to tens of thousands
of pages and creates a steep learning
curve and barrier to entry, Benson pro-
vides a clear introduction to these stan-
dards, explaining the core principles for
the health IT professional, student, cli-
nician and healthcare manager.
DATA WAREHOUSINGThe emerging new healthcare environ-
ment is requiring healthcare provid-
ers to become adept at developing and
managing a sophisticated data ware-
house system.
Developing a Data Warehouse for the
Healthcare Environment: Lessons from the
Trenches, by Bryan Bergeron, MD, is the
second edition to the award-winning
book, Developing a Data Warehouse for the
Healthcare Enterprise.
Bergerons latest entry is a straight-
forward view of a clinical data ware-
house development project, from
inception through implementation
and follow-up. Through first-hand
experiences from individuals charged
with such an implementation, the book
offers guidance and multiple perspec-
tives on the data warehouse develop-
ment process from the initial vision
to system-wide release.
Written by some of healthcares
brightest minds, the HIMSS 2013
library lineup addresses some of
the key issues facing healthcare
IT professionals today.
BOOKSCONTINUED FROM PAGE 4
http://www.himss.org/jobminehttp://www.mskcc.org/jobshttp://www.mskcc.org/jobshttp://www.himss.org/jobmine8/11/2019 HIMSS13 Career Guide
7/24
Official Contest Rules:
Drawing is open to HIMSS13 registered conference attendees only, limited to participants aged 21 or older. Exhibitors, sponsors and any of their employees and family members are excluded. HIMSS Media and
HIMSS employees or any family members are excluded. Prize will be awarded by random selection and is non-transferable. Winner does not need to be present to win. HIMSS Media will share breaking news alertsand promotional information about events, books and professional development opportunities. If you do wish to opt-out, simply follow the instructions at the end of email. To view our complete privacy policy,
please visit http://www.healthcareitnews.com/privacy-policy.All entries are the property of HIMSS Media.
A CHANCE TO WIN
A LUXURY VACATION.AN OPPORTUNITY TO GIVE.
For every entry, well make a donation to
THE WILLIAM J. CLINTON FOUNDATION.
AT HIMSS13, VISIT THE
HIMSS MEDIA BOOTH
IN THE LOBBY, AREA D.
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8 HIMSS13 Career GuideMarch 2013 www.HIMSS.org/jobmin
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PANNING FOR CODEDemand for ICD-10coders is healthcares
version of the gold rushBY JOHN ANDREWS,Contributing Writer
MOBILE, AL Once ICD-10 conversion begins
in October 2014, there should be an army
of newly trained coders ready to start pro-
cessing. At least, that is the plan as of now.
Whether it will come to fruition over the next
year or so remains to be seen.
As it stands, there is no shortage of peo-
ple inquiring about becoming ICD-10 cod-
ers. Drawn by the perpetual strength of the
healthcare industry, relatively short course
duration and expected heavy demand for the
position, job seekers are treating ICD-10 like
the latest version of the gold rush.
But can this high level of interest be sus-
tained? Will enough candidates earn certifica-
tion and are they up for the challenge? Tho
are major questions that need to be answered
Will oldguardbolt?BY JOHN ANDREWS,Contributing Writer
MOBILE, AL When it comes to determining
the staffing needs stemming from the ICD-10
transition, its hard to separate rational fact
from full-blown hysteria. Will the established
ICD-9 coding team quit in disgust with the
much more complicated ICD-10? And if there
is a mass exodus of exis ting coders, will there
be enough qualified replacements to handle
the workload?
Popular conjecture within the claims pro-
cessing world is that ICD-10 represents the
end of the line for the coding old guard
and its plausible enough to cause worry andconsternation within the C-suite. If indeed
the prognosticators of this theory are correct,
hospitals are looking at a massive problem
in filling these coding positions. But if these
fears are overblown, the transition from
ICD-9 to ICD-10 may turn out to be much
ado about nothing.
Mary Rita Hyland, RN, assistant vice
president of regulatory affairs and chief
privacy officer for The SSI Group in Mobile,
Ala., believes there is an element of truth to
the prediction that some established coders
would rather retire than try to tackle the heav-
ily detailed ICD-10 schematic.
There are people who have been in coding
for 25 or 30 years who wont want to move
forward, she said. This will cause wide-
spread turnover in these areas. It could turn
out to be the most extreme challenge for the
industry, not only for hospitals, but for insurers
and other trading partners in terms of short-
term impact on the industry and the long-term
impact of the conversion process and working
through issues and problems.
Yet others , like Holt Anderson, executi ve
director of the North Carolina Healthcare Infor-
mation and Communications Alliance, arent
so sure the veterans will be leaving in droves.
It is more a matter of retraining and get-
ting the necessary skills, he said. Those
coders who know ICD-9 will adapt and work
through it. This will take a lot of retraining
and there may be some turnover along the
way, but overall this is a great learning exer-
cise for them.
says Mary Rita Hyland, RN, assistant vic
president of regulatory affairs and chief pr
vacy offi cer for The SSI Group in Mobile, Al
There is a particular skill set needed you
need to be extremely detail-oriented, someone
who can analyze records and who can pick out
elements in a record associated with a 10 code.
Mary Rita Hyland, RN
ICD-10 SEE PAGE
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http://www.himss.org/jobminehttp://www.aahs.org/careershttp://www.facebook/http://www.alegohealth.com/mailto:[email protected]:[email protected]://www.linkedin.com/http://www.orionhealth.com/careersmailto:[email protected]:[email protected]://www.orionhealth.com/careersmailto:[email protected]://www.facebook/http://www.aahs.org/careershttp://www.linkedin.com/http://www.alegohealth.com/http://www.himss.org/jobmine8/11/2019 HIMSS13 Career Guide
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www.HIMSS.org/jobmine March 2013 HIMSS13 Career Guide
Atlanta | Chicago | Philadelphia | Phoenix | Tuls
2013 Rising Tide
Cancer Treatment Centers of America, a leading national network of regional
destination hospitals specializing in complex and advanced-stage cancer care
and award winning Hospital IT Departmentis hiring IT professionals.
Strategic Project Management Office Architecture
Finance Management & Purchasing Business Intelligence
Relationship Management Solutions Security
Quality Assurance & Business Analysts System Administrators
Were not just one of the best places to treat cancer.Were one of the best places to work in IT.
This is only a partial list of our IT awards, for a complete one please go tocancercenter.com/careers and also find out more of our opportunities.
2013 Healthcare Customer of theYear Customer Excellence Awardfrom Microsoft
2012 Where to Work:Best Hospital IT Departmentranked #8 on the large hospital list from
Healthcare IT News
2012 100 Best Places to Work in ITranked #64 from Computerworld magazine
2012 Best of Business Intelligence:Editors Choice Awardrecipient from Computerworld magazine
2012, 2011, 2010 Most Wiredrecipient for the entire system
2012, 2010, 2009 CIO 100recipient from CIO magazine
2010 Excellence in Diagnostic IT award
2009 Health Imaging & IT Top 25Connected Healthcare Facilities
Keep your careermoving forwardAdding andleveraging skills keyto making progressBY GREG REID,Contributing Writer
NEW ORLEANS Lynn H. Vogel has more
than 30 years of executive-level experience
in health information technology. So its a safe
bet he just might have a few tips on how to
move your career to the next level.
Long gone are the days of putting your head
down, performing well and reaping rewards.
The fact is, the more you understand the
broader work environment, Vogel said, the
better you are able to leverage your skills and
make a contribution.To that end, Vogel, an Executive eMen-
tor with HIMSS Career Services, offers four
points every HIT professional should con-
sider when mapping that next career move.
1. KNOW THE BUSINESS. Get the big
picture of your organization and all its
complexities: Who reports to whom? What
are the politics of the various relationships
among physicians, nurses and unit manag-
ers? How do those relationships work? These
are all dimensions you need to learn to
navigate. Theres no one way to learn about
them. Ask physicians if you might tag along
while they do rounds. Take a tour of your
own facility. The more you know about the
environment, the better prepared youll be
to move ahead.
2. STRIKE A BALANCE. Health IT profes-sionals dont need to have the same level of
technical mastery as a programmer. But to
increase the chances of moving ahead, you
do need to understand the technology and
applications that keep your organization run-
ning. Because so much we do is dependent
on technical structures, Vogel said, we
need an understanding of how they work.
3. ACCEPT THE CHALLENGE. Health IT is
a very dynamic field and its hard to keep up.
Five years ago, Vogel said, no one was talking
about smartphones and tablets in healthcare.
HIT professionals need to keep on top both
of how the latest technology works and how
the field of medicine is evolving. Keep up by
studying professional journals, periodicals,
blogs and talk to other professionals.
4. HIT THE BOOKS.Leadership positionscome to people with graduate degrees. Cer-
tification programs, such as CPHIMSS and
CAHIMSS, certainly affi rm your growth in
the profession, but the graduate degree is a
key to a leadership role. For some, online
programs are the best option, Vogel said.
Ive reviewed a number of online programs
and the reading lists, syllabi and activities
are right where they should be.
It is a learning curve for those
coders who have been trained either
in a facility or sent to coding training,
that is only one piece of it, she said.
The basic training elements are the
foundation for the organizations mov-
ing forward. There is a particular skill
set needed you need to be extremely
detail-oriented, someone who can
analyze records and who can pick out
elements in a record associated with a
10 code. The coding part of it is minor;
it is the associated documentation and
tying back to appropriate code. That
is what is needed to be successful.
For their part, academic and voca-
tional training institutions are doing
an admirable job publicizing the
importance of ICD-10 coding and
offering suitable training programs. Yet
certification is only one element, and
work experience is essential to getting
hired by a hospital, Hyland said.
One of the biggest challenges for
new coders, especially for those unfa-
miliar with healthcare, is the com-plexity of the medical vocabulary,
she said.
The language could be a barrier it
is one of the most d iffi cult to under-
stand and comprehend, she said.
If you dont have any background in
healthcare, this could be seen as a huge
challenge for some.
ICD-10CONTINUED FROM PAGE 8
The fact is, the more you understandthe broader work environment, thee er you are a e o everage yourkills and make a contribution.
Lynn Vogel
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VaryingdegreesHIMSS13 features apowerhouse lineup ofacademic institutionsThe HIMSS13 audience is typically well educat-
ed and hungry to learn, so it makes sense that
academic institutions would want to interact
with attendees about educational opportunities
in healthcare IT at the show, March 3-7. This
year 24 institutions of higher learning will beexhibiting at the HIMSS13 University Row in the
Ernest N. Morial Convention Center. The schools
are offering degree programs ranging from bac-
calaureate to graduate and doctoral level stud-
ies. Many specialize in programs for clinicians
who want to become certified in informatics.
This year, the following schools will be
at HIMSS13 University Row:
University of Central Florida
University of Illinois at Chicago
The College of St. Scholastica
University of Tennessee
CAHIIM (Commission on Accreditation for
Health Informatics)
National University - School of Health &
Human Services
University of Washington
Oregon Health & Science University
The University of West Florida
Biomedical Informatics, University of Utah
Nova Southeastern University
ecfirst - home of the HIPAA Academy
Johns Hopkins University
Columbia Southern University
Duke Center for Health Informatics
University of South Florida Health
University of Texas Health Science
Center at Houston
University of North Carolina Charlotte
University of South Carolina
Columbia University Center for
Advanced Information
Parsons Institute for Information
Mapping, The New School
Bellevue College
The knowledge gained, and networks built, on the exhibit floor are a key part of any
health IT professionals rsum.
Technology is the tool that istransforming the patient experience
NSLIJCareers.comNorth Shore-LIJ is an equal opportunity employer and proudly committed to providing employmentopportunities, resources and support to military service members, veterans and their families.
At North Shore-LIJ Health System, our commitment to technology transfo rmation is making a difference throughout the e ntire patient care experience.We have dozens of innovative system-wide and unit-based upgrades planned for 2013 and beyond. Join us now as a Project Manager, ProgramManager, Senior Leader or Clinical Information Systems Expertin support of projects like these:
Creating a new patient portal utilizing Siemens Soarian medical solutions
Implementing inpatient & ambulatory EMR systems based onAllscripts technology
Enhancing IT security to safeguard financial and clinical data against threats
Ensuring system readiness for ICD-10 and Meaningful Use initiatives
Upgrading business systems such as Kronos, PeopleSoft andCisco Unified Communications
Supporting unit-based enhancements using Cerner, GE Centricityand other applications
Our highly visible IT organization offers full executive support, generous funding, and huge potential for your career growth and advancement. Comefind out how you can make a difference here too.
See Us At Booth #3471For More DetailsLearn About Our Health System Meet With Recruiters Daily Raffles
University Row schools
offer a sophisticated
lineup of IT programsBY JOHN ANDREWS,Contributing Writer
NEW ORLEANS As healthcare ITs influence
continues to grow and impact the delivery
of patient care, academic institutions are
responding by offering more detailed and
sophisticated degree programs. Nowhere is
this trend more evident than at University
Row at the 2013 HIMSS Annual Convention
& Exhibition, where representatives from
24 schools of higher learning will be on
hand to discuss their offerings with inter-
ested show attendees.
Located near the HIMSS Career Services
Center in the Ernest N. Morial Convention
Center, University Row exhibitors will be
showcasing their educational degree pro-
grams in fields related to informatics. Theschools have gained reputations for being
dedicated to the improvement of health-
care delivery through excellence in health-
Schools of thoughtseek IT brain power
care management and policy education
said Helen Figge, senior director of pro
fessional development and career service
for HIMSS.
Degree programs range from baccalaureat
to graduate and doctoral level studies. Mor
over, Figge said programs aimed at c linician
are increasing in size and scope.
Clinicians have an exceptional oppo
tunity to engage and create career paths i
healthcare IT like never before, she said.
With its close proximity to the HIMS
Career Services Center, University Row
part of a career complex that includes aca
demic and corporate interests, job seeker
consultants and eExecutive Mentors aim
ing to engage with those seeking to recru
and be recruited for healthcare IT career
Figge said.
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www.HIMSS.org/jobmine March 2013 HIMSS13 Career Guide 1
Associate in Healthcare Information and
Management Systems, or CAHIMSS.
This certificate is designed for emerging
professionals within the industry, primarily
those with five years or less of experience.
The associate certification demonstrates
knowledge of health IT and management
systems, facilitating entry-level careers.
It is designed to be a pathway to the CPHIMS
credential.
In January 2013, more than 100 people
attended the first CAHIMSS review session,
held in Jackson, Miss., under the auspices of
the University of Mississippi Medical Center
and the Mississippi HIMSS Chapter. On Feb.
1, 110 people sat for the exam.
HIMSS certification exams are adminis-
tered continuously throughout the year at
computer test sites across the world. Infor-
mation on the certification programs is avail-
able during HIMSS13 at HIMSS Central. Formore information, including a candidate
handbook and application, visit the HIMSS
website,www.himss.org/getcertified.
BY GREG REID,Contributing Writer
ITS ONE THING TO BELIEVEyoure among
the best at what you do. The HIMSS
professional certification programs
help you prove it.
The internationally recognized HIT
industry standard is the HIMSS Certified Pro-
fessional in Healthcare Information and Man-
agement Systems, or CPHIMS certificate. This
highly competitive program, administered by
HIMSS Career Services, generally takes six
months to complete. Three of four first-time
applicants pass the exam.
Such a rigorous standard serves organiza-
tions and applicants well, according to Dan
Clark, RN, a senior manager with Clinova-
tions, the healthcare management consulting
firm based in Washington. Hes CPHIMS cer-
tified and chairs the HIMSS committee that
oversees the program.
The CPHIMS comes at testing knowledgefrom a very different perspective, he said.
While professionals need educational back-
ground and experience to qualify to sit for
the exam, Clark said the exam tests your
judgment. Its scenario -based and content
rich, but it looks at what would you do in
certain situations.
In 2012, HIMSS introduced a Certified
The CPHIMSexam testsyour judgment.
Its scenario-based andcontent rich,but it looks at
what would youdo in certainsituations.Dan Clark
Staying abreast of the latest information on critical issues in healthcare IT helps keep
your career moving forward.
Computer Task Group, Inc. (NASDAQ: CTGX) is an international IT solutions and services companywith over 3,800 employees in North America and Western Europe. Its healthcare division, CTG Health
Solutions, is a leading IT consulting firm dedicated solely to helping over 600 provider/payerorganizations achieve strategic, clinical, financial, and operational objectives by more effectively
leveraging IT.
Visit CTG at booth 3663 for conversations on getting health IT right
Join Our Winning
Healthcare IT Team!
Partner with leading healthcare organizations
Participate in ongoing professional
development and advanced training
Earn highly competitive salaries and bonuses
Enjoy full benefits, including employee stock
purchase and matching 401(k) plan
CTG is named to Healthcare Informatics Top100 IT Providers List (2008-2012)
CTG is ranked 10th in the 2012 List of Largest
Healthcare Management Consulting Firms
(2008-2012) by Modern Healthcare
Take Your Talent to the Next LevelExpand your expertise and reap tremendous long-term career benefits.
Join us in helping our clients with strategic solutions to meet health reformmandates, solve critical healthcare issues, and improve patient care.
www.ctg.com/careers
CURRENT SELECT OPPORTUNITIES
Executive Consultants - ICD-10
Executive Consultants - Revenue Cycle
Executive Consultants - Application Delivery
Across all major vendor platforms
HSM Consulting is a leading provider of operational
and information technology consulting to the healthcare
marketplace. We hire only exceptionally experienced
professionals and have built a community of some
of the greatest minds within this industry. We offer
employees flexible positions where no relocation
is required, and a career with continued success
and excellent growth opportunities.
Apply online at http://www.hsmconsulting.com/current-opportunities.html
or send your resume to [email protected]
HIMSS certification a true measureof knowledge, experience
http://www.himss.org/jobminehttp://www.himss.org/getcertifiedhttp://www.ctg.com/careershttp://www.hsmconsulting.com/current-opportunities.htmlmailto:[email protected]://www.ctg.com/careersmailto:[email protected]://www.hsmconsulting.com/current-opportunities.htmlhttp://www.himss.org/getcertifiedhttp://www.himss.org/jobmine8/11/2019 HIMSS13 Career Guide
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12 HIMSS13 Career GuideMarch 2013 www.HIMSS.org/jobmin
The center of IT allCareer Services Centerprovides clearinghouse
for ideas and moreBY JOHN ANDREWS,Contributing WriterNEW ORLEANS Health IT is one of the job
markets strongest performers, and skilled
professionals have plenty of opportunities
available to them. But how do talented job
seekers make the connections with the right
organizations?
Answering that question is why the
HIMSS13 Career Services Center exists to
provide the ideas, information and guid-
ance that create strong matchups for the
best candidates with the right healthcare
employers. Located in the River Gate Room
of the Ernest N. Morial Convention Center,
the Career Services Center is a gathering
point and jobs forum for recruiters, job
seekers, consultants and others who con-tribute to the development of the health
IT workforce.
At least 10 educational sessions are sched-
uled, during HIMSS13, to provide informa-
tion about the health IT career scene, offer-
ing advice on effective job search strategies,
occupational ethics, career management and
coping with job loss. All presenters are recog-
nized industry leaders and several are HIMSS
eExecutive mentors.
The topics span various issues that allof us are challenged by as we build our
health IT career paths, said Helen Figge,
HIMSS senior director of professional
development and career services. It will
be a very robust offering and opportunity
to learn, but also to meet and interact with
industry experts.
One of those experts is Peggy M. Parks,
an Atlanta-based corporate image consultant,
who is scheduled to give a day-long seminar
on Tuesday, March 5.The HIMSS Career Services Institute
understands the importance of the connec-
tion between organizations and their peo-
ple, she said. I am thrilled to be part of this
one-day event where I have the opportunity
to show participants how the consistency
of their objectives and personal image will
enhance their career.
To meet the needs of HIMSS members,
the Career Services Center has mentoring
programs, various certification offerings
such as HIMSS, CAHIMS and CPHIMS,
continuing education events and an active
HIMSS JobMine board for posting resumes.
HIMSS has also added a podcast for the
Mentoring program to get members one
step closer to those nationally recognizedindividuals identified (as experts) in health
IT, Figge said.
Sidra Medical
& Research
Center
Dell
Price
WaterHouse
Coopers
Career Services Center
Allscripts
Optum
Drexel
University
Online
University
of Phoenix
Visit these companies who are part of the HIMSS Career Services Center:
Monday, March 4 Wednesday, March 6
9:00 am 5:00 pmErnest N. Morial Convention Center Rivergate Room
Sidra Medical & Research Center
Allscripts
Drexel University Online
University of Phoenix
Optum
Dell
Price WaterHouse Coopers
The HIMSS CareerServices Institute
nderstandsthe importance of the
onnection betweenrganizations and
their people.Peggy Parks
Career ServicesCenter HoursThe Career Services Center is a
centralized location for recruiters,
job-seekers, consultants and others
who contribute to the development
of the health IT workforce.
Co-located with HIMSS JobMine,
the Career Services Center is a
gathering point for both health IT
job seekers and health IT
organizations looking for talent.
Monday, March 4
Wednesday, March 6
9 a.m. 5 p.m.
Ernest N. Morial Convention
Center, River Gate Room
Emerging
ProfessionalPoster SessionThe Career Services Center will also
host a question-and-answer session
with Emerging Professionals poster
presenters on Tuesday,
March 5, from noon-12:45 pm.
The Emerging Professionals
Community has 13,000-plus
members. Be sure to browse the
wide variety of posters on topics
such as: Care Coordination Clinical Decision Support
Electronic Health Records Interoperability and Standards
Meet the people who
can help advance yourcareer at HIMSS13.
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www.HIMSS.org/jobmine March 2013 HIMSS13 Career Guide 1
W H O S H I R I N G @
Visit these companies
@HIMSS13to find out about healthcare IT
career opportunities.
Booth #4183Booth #8328
Booth #3471 Booth #3161
Booth #4923 Booth #2641
Booth #1611
Booth #8523 Booth #3663
Booth #4674
Kaiser to add IT jobs in ColoradoBY BERNIE MONEGAIN,
Editor, Healthcare IT News
KAISER PERMANENTE has begun hiring
health information technology work-
ers for a new IT campus in Green-
wood Village, Colo., set to open next month.
Approximately 500 IT staff will be hired in
Colorado by 2015, bringing Kaiser Perman-
entes total IT presence in the state to about
700, officials said.
Kaiser Permanente employs approximately
6,000 IT professionals nationwide.
The Kaiser Permanente IT office will be
located in a 120,000-square-foot, five-story
building at Greenwood Plaza Boulevard in
Greenwood Village.
Kaiser Permanentes plan to open a new
IT campus and create hundreds of jobs in
Colorado is welcome news, said Colorado
Gov. John Hickenlooper. USA Today recently
recognized Denver and Boulder as top cities
in the U.S. for technology start-up compa-
nies. Our states high-tech workforce, healthy
business eco-system and excellent quality-of-life continue to attract employers and new
jobs. Kaiser Permanentes new IT campus is
another win for Colorado.
We are delighted to bring a new IT cam-
pus to Colorado that will serve as a center of
excellence, said Donna Lynne, president of
Kaiser Permanente Colorado. Metro Den-
vers demographics, coupled with a healthy
real estate market and an expansive talent
pool of potential employees, make it the ideal
location for Kaiser Permanentes IT campus.
Were happy to be supporting Colorados
economy with a healthy dose of new jobs.
Kaiser Permanente HealthConnect, its elec-
tronic health record, is the largest non-govern-
mental medical record system in the world. KP
HealthConnect enables all of Kaiser Perman-
entes more than 16,000 physicians to electroni-
cally access the medical records of all nine mil-
lion Kaiser Permanente members nationwide
and serves as a model for other care systems.
More than four million members, 65 per-
cent of Kaiser Permanentes eligible mem-
bership, use its personal health record, My
Health Manager on kp.org, to engage their
care teams and become actively involved in
their healthcare. Through My Health Man-
ager members have access to secure health
information management features, includ-
ing online appointment scheduling and pre-
scription refills, lab test results, eligibility
and benefits information and also childrens
immunization records. As of September, Kai-ser Permanente members viewed more than
24 million test results and sent more than 10
million emails to their physicians through My
Health Manager, according to Kaiser.
Kaiser Permanente has provided high-
quality, affordable healthcare to Coloradans
for more than 40 years, said Phil Fasano,
executive vice president and CIO of Kaiser
Permanente. Our commitment to the use
of technology to coordinate patient care
and improve health outcomes has solidi-
fied Kaiser Permanentes position as a best
place to work in IT. This new IT campus
will help meet increased deman ds for IT
solutions and support as Kaiser Permanente
expands in Colorado and other areas across
the country.
Kaiser Permanente leads the nation in elec-
tronic health record implementation with 36
Stage 7 Awards from HIMSS Analytics. The
awards honor hospitals that have achieved
the highest level of electronic health record
implementation.
With more than 6,000 staff in Colorad
Kaiser Permanente is one of the states larg
est private employers. In 2011, Kaiser hire
140 employees to staff its state-of-the-a
Member Service Call Center in the Lowr
neighborhood. As Kaiser Permanente con
tinues to add new membership in Colorad
its estimated that hundreds of additiona
jobs could be created in the sta te in th
next three to five years. Kaiser Permanen
opened two new medical offices in Fort Co
lins and Loveland in October 2012 and ha
plans for future medical offices in Lone Tre
in 2013 and Greeley in 2014.
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14 HIMSS13 Career GuideMarch 2013 www.HIMSS.org/jobmin
6-month program provides students with a strong foundation in health infor-matics concepts and practical skills to assist commercial, clinical, and public
health organizations implement health information technology and complywith meaningful use criteria. Blends flexible distance learning with in-personinstruction at Columbia University in New York City.
The full-time Masters (MA) degree in Applied Biomedical Informatics.Students will be provided a strong foundation in informatics concepts and
develop the practical skills to serve in leadership roles in healthcareorganizations for compliance with the new meaningful use criteria.
Survey:Healthcare careers sizzlingCareerBuilder report shows recruitingtoughest for healthcare sectorBY BERNIE MONEGAIN,Editor, Healthcare IT News
HEALTHCARE CONTINUESto be one of the hottest areas
for hiring across the country and an area where
its crucial to recruit the right talent according to
a survey by recruiting firm CareerBuilder.CareerBuilders annual survey finds 22 per-
cent of healthcare hiring managers plan to add
full-time, permanent healthcare employees
in this year, up three percentage points over
2012. At the same time, 23 percent of health-
care employers reported they have open posi-
tions for which they cant find qualified talent.
Thirteen percent of all U.S. jobs are in
healthcare, and the Bureau of Labor Statis-
tics estimates the U.S. will add 5.6 million
healthcare jobs from 2010 to 2020, the largest
projected increase of any industry.
CareerBuilder announced today a new divi-sion specifically for healthcare with stronger
market intelligence, more customized recruit-
ment and information on healthcare trends
and workforce issues.
The recession had very little impact on the
hiring momentum of the healthcare industry
and, to meet further demand, CareerBuilder
has pooled a group of proficient experts into
a new division that will focus solely on assist-
ing healthcare clients hiring needs efficiently
and effectively, said Jason Lovelace, presi-
dent of the Health Care Group at CareerBuild-
er, in a news release. Our research suggests
that heathcare hiring will accelerate in 2013
with heightened competition for high skill
labor and improved compensation trends. As
a result, it is essential that we arm our health-care clients with the data and tools needed to
recruit qualified talent and ultimately, posi-
tively impact patient care.
More healthcare organizations are turn-
ing to staffing and recruiting companies and
temporary workers to help meet increased
market demands, according to Lovelace.
Thirty-six percent of healthcare employers
plan to hire temporary and contract work-
ers in 2013, up from 34 percent last year,
the CareerBuilder survey shows. Among
these employers, 37 percent plan to tran-
sition some temporary workers into full-
time, permanent employees over the next12 months. There are an increasing number
of areas information technology is one
where demand for skilled positions is
growing much faster than th e supply.
Harris Interactive conducted the online
survey on behalf of CareerBuilder, among
274 health care hiring managers and human
resource professionals and 576 healthcare
workers (em ployed ful l-t ime , not sel f-
employed, non-government) between Nov.1-
Nov. 30, 2012. Key survey findings:
EMPLOYERS SCOUTING TALENT
AT OTHER ORGANIZATIONS
Employers may come knocking, solicited or
not. One in five healthcare workers reported
they have been approached to work for anoth-er employer in the last year when they had not
applied for a position with that organization.
MORE EMPLOYERS WILLING TOINCREASE COMPENSATION
In an effort to retain and attract top talent
for skilled positions, healthcare employ-
ers expect to provide higher compensa-
tion for both current staff and prospective
employees. Seventy-six percent of health-
care employers plan to increase compensa-
tion for existing employees up from 65
percent last year while 53 percent will
offer higher starting salaries for new health-
care employees up significantly from 34
percent last year. Most increases will be 3
percent or less.
EMPLOYERS CREATING THE
RIGHT CANDIDATE INSTEAD OF
WAITING FOR ONEEmployers are taking measures to re-skill
workers themselves. Two-thirds of health
care employers plan to train people who don
have experience in healthcare and hire themfor positions within their organizations, u
from 33 percent last year.
EMPLOYERS STEPPING UP
RETENTION EFFORTS
Thirty-seven percent of healthcare employer
reported that top performers left their organ
zations in 2012. While most healthcare wor
ers reported theyre generally satisfied wit
their jobs, 39 percent said they feel unde
employed, and 20 percent said they plan o
switching jobs in the coming year. To stav
off an increase in voluntary turnover, 45 pe
cent of employers reported they are increa
ing employee retention efforts including mor
employee recognition, flexible schedule
and surveying employees to see whats moimportant to them.
Chances are these two HIMSS attendees just took their careers to the next level.
Alego Health.................................................... 8
Anne Arundel Medical Center ........................8
University of Phoenix ......................................5
Cancer Treatment Centers of America ........... 9
Cedars-Sinai Health System ..........................2
Colombia ....................................................... 14
CTG Healthcare Solutions ............................ 11
Entrust Healthcare ........................................18
HIMSS14 ....................................................... 19
HIMSS Career Fair ........................................ 23
HIMSS Job Mine...........................................20
HIMSS Media Booth ....................................... 7
HIMSS Online ............................................... 22
HIMSS Virtual Events .................................... 15HSM Consulting ............................................11
Indiana Tech College of
Professional Studies .......................................4
Inovalon ......................................................... 10
Johns Hopkins School of Medicine .............21
Memorial Sloan-Kettering Cancer Center ......6
Modernizing Medicine ..................................16
North Shore LIJ Health Sys. ......................... 10
Nova Southeastern University ...................... 21
Orion Health ....................................................8
ProHealth Care Inc........................................22
Sacred Heart University ................................21
Siemens Health Services ..............................24
Springfield Clinic ........................................... 16
Stanley Healthcare Solutions .........................1
UC San Diego Extension .............................. 21
UNC Charlotte Health Informatics Program 21
University Hospital ........................................ 18
University of Phoenix ......................................5
University of South Carolina ......................... 21
Whos Hiring at HIMSS .................................13
AD INDEX
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www.HIMSS.org/jobmine March 2013 HIMSS13 Career Guide 1
Register for HIMSS Virtual Events today!
HIMSS Virtual Events are an exclusive online interactive
experience that connects you with innovative solutions to HIT
challenges.
This year-round series offers education across todays hottest
topics, access to industry experts and nationally recognized
speakers through real-time chat, topic-relevant and future
focused networking opportunities, and discussions with
product experts in the exhibit hallall delivered in an online
format that offers convenience and flexibility.
For sponsorship opportunities, please contact Kelly Laidler at
office: 312.661.0733
or mobile: 773.368.3038.
Produced in partnership with Healthcare IT News Register today at www.himssvirtual.o
Advancing HIT Solutions.Conveniently Flexible Formats.
Find practical solutions to your
HIT challenges at these events!
Revenue Cycle Management
April 17, 2013
HIMSS Wire Webinar
March 20, 2013
HIE / Interoperability
March 27, 2013
Affordable Care Act
May 15, 2013
ICD-10
April 10, 2013
Sponsored by:
Clinical and Business Intelligence
April 24, 2013
Consumerism
May 1, 2013
Virtual Career Fair
May 8, 2013
Mobile Health
May 22, 2013
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May 29, 2013
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June 5, 2013
Adverse Effects
June 19, 2013
IHE International Avademy
June 26, 2013
Affordable Care Act
April 3, 2013
Such an enormous
undertaking can
require a helping handBY ERIN MCCANN,
Associate Editor, Healthcare IT News
THE DEPARTMENT of Health
and Human Services
August decision finalizing
a one-year delay for ICD-10 has
given providers additional time
to make the necessary prepara-
tions for the switch, and, accord-
ing to a KLAS report released in
December, most of them plan to
use a third-party firm to help get
them there.
The report, ICD Consulting:
Roadmap to a Successful Tran-
sition, finds that to prepare
for the Oct. 1, 2014, deadline
for ICD-10, nearly two-thirds
(65 percent) of providers are
consulting a third-party to helpthem successfully move to the
new coding system.
Other report findings show that
San Francisco-based professional
services firm Deloitte together
with Washington-based research
and consulting firm The Advisory
Board are among the top firms
chosen by providers for ICD-10
support.
The Advisory Board reported
that they currently have 89 mem-
ber institutions across consult-
ing engagements and its ICD-10
Compass solution, which includes
analytics and implementation
services.
The complexity of the new cod-
ing system and the initially pro-
posed October 2013 start date for
ICD-10 prompted Barry Blumen-
feld, MD, CIO of MaineHealth
an eight-hospital health system in
Maine to consult London-based
professional service firm Ernst &
Young for support. MaineHealth
commissioned a study by the firm
more than a year ago, which has
helped get their house in order.
Weve been working through
all of the other supporting sys-
Providers seek assistance for ICD-10 switchtems, Blumenfeld told Health-
care IT News. Weve purchased
the tools that we need in terms
of being ready for our coders to
work in ICD-10.
He said MaineHealth could
have made the 2013 deadline,
but all-in-all, theyre relieved it
was pushed back to 2 014. Worst
case, it just gives our folks in
medical records a little bit more
time to practice.
Industry officials say all the
processes that go into the ICD-
10 switchover make this a huge
undertaking for providers.
This diagnosis code is slated to
replace ICD-9 and expand the num-
ber of diagnosis and procedural
codes from 17,000 to some 155,000.
Its not the number, said
Blumenfeld in an interview with
Healthcare IT News last summer.
The complex addition of cod-
ing, he added, makes things
ver y comp licated for phys icians
choosing codes and will require
a lot of training and a lot of
insight into how these codes are
different.
Weve
purchased the
tools that we
need in terms
of being ready
for our coders
to work in
ICD-10.Barry Blumenfeld, MD
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16 HIMSS13 Career GuideMarch 2013 www.HIMSS.org/jobmin
SALES REPRESENTATIVE
Our sales teams work collaboratively both internally and withour clients to design and implement custom interactive solutions.We are looking to ll two positions for top level national sales repre-sentatives.
Minimum of ve years experience in the healthcare technology eld,
preferably in software, hardware and/or technical consulting.
The successful candidate will be results driven, intelligent and collaborative;
superior time management and organizational skills are required.
Must have excellent presentation, communication and follow through skills toengage and sell our leading-edge products to executive level healthcare
professionals.
Requires 25%-35% travel.BUSINESS DEVELOPMENT
We are currently looking to ll one business development position. This individual will be responsible for nding, developing and negotiating
partnerships with complementary product providers in order to open new
channels of distribution for our existing products and for new white box
products CTS would develop for these partners.
A minimum of ve years experience in the healthcare technology eld required.
Existing high level relationships with EMR and other healthcare software providers
an important plus. We are looking for a polished, professional individual who can
appropriately represent our premium, leading-edge products and services to
executive level technology professionals.
Requires 25%-35% travel.
HEALTHCARE
TECHNOLOGY
SALES POSITIONS
These openings are as a result of signicant company growth.
Send a resume and salary history to:
[email protected] for consideration.
For more information, visit:
www.stratummedrecruitment.com/executive-search
- or -
email: [email protected]
Springfield ClinicExecutive Position Available:
CHIEF
INFORMATIONOFFICER
Join one of the largest
multi-specialty medical
groups in Illinois!
It takes more than just a great product tomodernize medicine.
It takes a great team.
modmed.com/careers
We are delivering the next generation of EMRtechnology for the healthcare industry. Do
you have a strong passion for technologyand an ability to innovate and lead?
Letstalk.
HIMSS 2013
Booth 4183
How health IT pros can improve interpersonal skillsBY GREG REID,Contributing Writer
ITS ONE of those simple truths: Todays
healthcare chief information offi cers need
strong interpersonal skills. Given the central
role information technology plays in organiza-
tions, the IT leader must be able to commu-
nicate effectively across a range of audiences.
Leadership rises and falls on the ability
to communicate, said Ed Marx, the nation-
ally recognized leader in healthcare IT and
sought-after speaker. You have to be very
well versed not just in the language of tech-
nology, but also in the language of business
and the language of the clinician.
Walking the walk is just half the equation.
Poor interpersonal skills put a stop to
career advancement, said Jim Turnbull,
the former HIMSS president and chair of
CHIMEs board of trustees. People have
climbed up the ladder of their organization
only to bump into a barrier because people
cant relate to them.
If anyone can offer help, its Marx and Turn-
bull. Marx is the senior vice president and chief
information offi cer for Texas Health Resources
and has served as the president of the Ohio and
Tennessee Chapters of HIMSS and chair of the
Membership Services Committee.
Turnbull is vice president and CIO of Salt
Lake City-based University of Utah Health
Care, and he has been named the John E. Gall
CIO of the Year, an annual award sponsored
by CHIME and HIMSS.
According to these two experts, many
the challenges facing HIT professionals ca
be addressed through four simple steps.
BE YOURSELF,
SHARE YOUR STORY
Long gone are the days of the aloof, all-bus
ness executive.
The more transparent you are, the soon
er youre going to win the hearts and mind
of those around you, Marx said. Im th
same person at work as I am with my fam
ily or at church. I share the struggles an
successes Ive had, and that lets people ge
to know me.
A good dose of humility never hurts
Turnbull said. Weve all been in presenta
tions where someones been coached to us
certain hand gestures to make certain point
or felt the need to present in a way that seem
so unnatural for them. Just be yourself.
BUILD RELATIONSHIPS
Being effective in the workplace starts wit
one-on-one engagements.
It really helps to understand people, tknow their hobbies, to know a little abou
their kids, Turnbull said. That relationship
building is so important.
I share real stories, and Im really hon
est, Marx said. To build trust, you have t
be honest. Obviously, when Im talking wit
physicians, I share more about my clinic
background. With finance folks, I talk abou
my MBA courses, and so on.
RESPECT YOUR AUDIENCE
Weve all seen it. Were in a meeting and th
IT person is speaking in his or her profe
sional language, not ours. Eyes glaze ove
Smartphones come out.
People need to be sensitive to how they
being perceived, Turnbull said. This isbig piece for me: Regardless of which aud
ence youre speaking to, never speak down t
them. You have to be able to put yourself i
their shoes, and relate to them, and delive
your message in a meaningful way.
Well-executed use of humor is a wonderfu
tool, but stick to the self-deprecating kind
Making fun of others simply isnt appreciated
Ten years ago, I spent 90 percent of m
time talking to IT folks, 10 percent to bus
ness, Marx said. Today, its 80 percen
non-IT, 20 percent IT. To have a career i
IT leadership, you need to be able to spea
many languages one for the IT side, on
for the clinical side, and one for the bus
ness side.
WORK THE CRAFT
Turnbull is living proof strong interperson
al skills can be learned. It takes deliberat
effort and practice. No one is born wit
these skills, he said. It can be learned.
takes deliberate effort, and discipline.
At lunch breaks at conferences, for exam
ple, he makes a point to start conversation
and keep them rolling. At the offi ce, his sta
gets ample opportunities to present an
receive feedback.
First, take advantage of all the resour
es HIMSS has to offer, Marx said. Secon
apply to speak every chance you get. Th
more you do it, the better youll get. Third
take a course through Dale Carnegie or som
other reputable organization. These thing
force you to practice and get better.
Find your new career...or the right job candidate.
media
Watch for the HIMSS Media
CareerGuideA print and e-supplement
to Healthcare IT News
East/Southeast
Allison Pilitsis,Sales Program Manager
Phone: 207.688.6270 ext. 219
West/Midwest
Maryrose Whittaker,Sales Program Manager
Phone: 207.688.6270 ext. 245
For advertising opportunities, contact:
Coming
May 2013!
The Career Guidewill offer coverage including:
Five Ways to Help You Land
Your Ideal Health IT Position
Head Hunters Weigh in on
the Health IT Job Market
Why is Informatics the Hot
New Career in Healthcare?
It will also be emailed the day before our
HIMSS Virtual Career Fair on May 8th.
http://www.himss.org/jobminemailto:[email protected]://www.stratummedrecruitment.com/executive-searchhttp://www.stratummedrecruitment.com/executive-searchmailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.stratummedrecruitment.com/executive-searchhttp://www.himss.org/jobmine8/11/2019 HIMSS13 Career Guide
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www.HIMSS.org/jobmine March 2013 HIMSS13 Career Guide 1
Back to Work: Why We Need Smart Government for a
Strong EconomyBill Clinton
$17
The Creative Destruction of Medicine: How the DigitalRevolution Will Create Better Health CareEric J. Topol, MD
Book signing: Tuesday, March 5, 9:45 am 10:30 am
$28
The White House Doctor: My Patients Were Presidents: AMemoirDr. Connie Mariano
Book signing: Wednesday, March 6, 9:45 am 10:45 am
$20
Its the Middle Class, Stupid!James Carville
Book signing: Thursday, March 7, 10:45 am 11:15 am
$27
Courage and Consequence: My Life as a Conservative in FightKarl Rove
Book signing: Thursday, March 7, 10:45 am 11:15 am
$20
2013 Annual Report of the U.S. Hospital IT MarketGet valuable new insights into the world of health IT and the latest
analysis on the penetration of IT applications in various sectors.
$110
Developing a Data Warehouse for the HealthcareEnterprise: Lessons from the Trenches, Second EditionExplore a clinical data warehouse development project, from inception
through implementation and follow-up.$65
Engage! Transforming Healthcare Through DigitalPatient EngagementLearn about the benefits of digital patient engagement in this new,
digitally-empowered collaborative environment.
$70
Information Privacy in the Evolving HealthcareEnvironmentDiscover how the rapidly changing US healthcare landscape will aff
patient privacy.
$75
Implementing Information Security in Healthcare:Building a Security ProgramExamine healthcare security concerns in an era of powerful compu
technology, increased mobility and complex privacy regulations.
$75
Preparing for Success in Healthcare Information andManagement Systems: The CPHIMS Review Course,Second EditionMaximize your CPHIMS exam preparation and optimize your pote
for success.
$70
View an array of the most respected resources in health IT Meet published HIMSS13 speakers at scheduled book signings
Learn more about HIMSS eBooks Save 10% on your entire order!
NEW TITLES NOW AVAILABLE AT SPECIAL HIMSS13 PRICES
BE SURE TO CHECK OUT THESE BEST-SELLING TITLES AUTHORED BY HIMSS13 SPEAKE
HIMSS13 BOOKSTOREDONT MISS A VISIT TO THE
Theres so much happening at the HIMSS13 Bookstore stop by often to:
VISIT US IN LOBBY E:
Sunday, March 3
7:00 am 6:00 pm
Monday, March 47:00 am 6:00 pm
Tuesday, March 5
7:00 am 6:00 pm
Wednesday, March 67:30 am 6:00 pm
Thursday, March
7:30 am 1:00 pm
BY HELEN FIGGE,
Career Services, HIMSS
PROFESSIONAL GROWTH is an
integral part of a success-
ful career path. Having the
ability to have data at your
fingertips to learn and grow from is
also invaluable to the process. HIMSS
has a variety of white papers, position
papers and various other opportuni-
ties for educational enrichment to
nurture a career in healthcare IT.
One example of this is the HIMSS
Health IT Body of Knowledge. This
is an organized approach to provid-
ing up-to-date data and materials
pertaining to a variety of healthcare
topics seen today. This particular
offering provides a rich and orga-
nized compilation of educational
material that introduces the reader
to essential definitions, descrip-
tions and discussions in key topic
areas related to health information
systems and management. Thematerial is broad in scope and cov-
ers a variety of topics.
Also, if you are new to health-
care and/or new to healthcare IT,
this site will provide information on
the basics that you need to know to
become grounded in the field and
to succeed. HIMSS professional
development created this organized
approach to educational informa-
tion in an effort to gather knowl-
edge about a specific topic related
to health IT or to gain a more com-
plete knowledge of health informa-
tion systems and management.
The Health IT Body of Knowl-
edge is also focused primarily on
the management of systems and
information. Content in the Health
IT Body of Knowledge is comprised
of articles, tools and guidelines from
HIMSS Health IT Body of Knowledgemany authoritative sources, includ-
ing HIMSS. The documents have all
been reviewed by content experts
to ensure credibility, accuracy and
completeness.
Non-HIMSS subject expertise
and sources are also included to
ensure breadth and scope of data
has been included. Topics include:
healthcare environment, patient-
centered systems such as nursing
informatics and clinical systems,
business-centered systems such as
medical banking and revenue cycle,
as well as strategy and planning.
These various example topics help
to educate and support the various
healthcare initiatives encountered
in healthcare IT career paths today.
The Health IT Body of Knowledge
will continue to be expanded and
updated. New documents will, for a
short time after they are introduced,
be linked under a New Itemlink on the
left navigation column. For additional
information on many of the topics in
the Health IT Body of Knowledge, the
HIMSS website offers an abundance
of content and news on specific areas
of interest to members and visitors.
Many of these can be foun
under, Topics and Tools in th
navigation bar atwww.himss.org
And remember: Be passionat
about your career path and striv
to make a difference and learn
learn, learn. Technology is onl
the enabler; individuals will b
the transformers of health IT i
the years to come.
Content in theHealth IT Bodyof Knowledge iscomprised ofarticles, toolsand guidelinesfrom manyauthoritativesources,including HIMSS.
Helen Figge
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18 HIMSS13 Career GuideMarch 2013 www.HIMSS.org/jobmin
Entrust Healthcare has your next position.
Whethe