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    CAREERGUIDE

    Running IT the bayou wayAward-winningLouisiana hospitalswamped with talentBY JOHN ANDREWS, Contributing Writer

    THIBODAUX, LA As attendees of the 2013

    HIMSS Annual Conference & Exhibition

    descend upon New Orleans, March 3-7,

    there will be many temptations available to

    lure them away from the show the clubs

    of Bourbon Street, the shops of the French

    Quarter, the rich coffee and beignets of Caf

    Du Monde and the street performers around

    Jackson Square. Its a place where tourists like

    to let go of their inhibitions and enjoy the

    care-free carnival atmosphere around the city.

    Yet among the locals there is a gritty work

    ethic, as demonstrated by the IT staff at

    Thibodaux Regional Medical Center, about 50

    miles southwest of New Orleans. Led by CIO Ber-

    nie Clement, the IT department recently received

    recognition from Healthcare IT Newsas one of the

    top hospital IT departments in the nation.

    The department is comprised of members

    of various ages and backgrounds, which

    makes for a cohesive chemistry, Clement said.

    We have a great mix on our team from

    very young to not-so-young and from very clin

    cal to very technical, he said. We have bee

    so fortunate to have clinical leaders on our tea

    BAYOU SEE PAGE

    Published by

    For more information, go to:

    www.HIMSSconference.org

    Visit HIMSS JobMine atwww.himss.org/jobmine

    ALSO INSIDE: Hot stuff! 14Healthcare careers are sizzling.

    Fresh start 19Learn what it means to be a Monday

    morning guy.

    HeadText

    Meet and greetThe HIMSS13 Career Services Center

    offers the chance to connect.

    12

    9

    We have a unique fellowship

    and trust with one another.

    Fellow workers are always

    willing to stretch out a hand.Amy Pellegrin-Martin, Thibodaux

    Regional Medical Center

    ANNUAL CONFERENCE & EXHIB IT ION | MARCH 3 7 , 2013 | NEW ORLEANS

    Forward momentumOne executive offers some smart

    advice to help keep your career

    on a growth trajectory.

    http://www.himssconference.org/http://www.himss.org/jobminehttp://www.himss.org/jobminehttp://www.himssconference.org/
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    For the fourth year in a row, Cedars-Sinai has been recognized as a great placefor IT professionals to grow their careers.

    Our Enterprise Information Services (EIS) team is focused on implementingleading-edge technologies and innovative solutions to transform how cliniciansdeliver patient care in a fast-paced healthcare setting. Weve implemented acomprehensive medical record system across our entire network more than90% of our physicians place electronic orders, 100% of our nurses documentonline and greater than 95% of medications are barcode-scanned at the bedside.

    But this is just the start. We require an elite team of IT professionals to continuetaking us to the next level. And thats where you step in.

    Learn more about IT careers at Cedars-Sinai at apply.csmc.edu,or email [email protected].

    NOT ALL OF

    OUR HEROES

    PRACTICE MEDICINE

    Named one of the

    100 Best Places to Work in IT

    mailto:[email protected]:[email protected]
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    www.HIMSS.org/jobmine March 2013 HIMSS13 Career Guide

    Theres more than oneway to build a careerHealth IT expertsshare their insightsNEW ORLEANS There are literally thou-

    sands of emerging opportunities for health

    IT professionals as technology continues to

    change the face of healthcare. But knowing

    how best to prepare for those opportunities

    can be tricky.

    So given that career guidance is one big

    reason for the 2013 HIMSS Annual Confer-

    ence & Exhibition, we asked a few experts to

    give attendees a glimpse at what they think

    is most important for health IT profession-

    als to know.

    Chris Belmont is system vice presidentand CIO of Ochsner Health Systems inNew Orleans.

    Q: You see a higher profile for HITprofessionals. In what way?

    A:Changes in healthcare now call for signifi-

    cant information services and analytic com-

    ponents, so we need to be in a different place.

    We have to be more consultative and very

    much engaged with the organization. While

    the technology piece is still very important,

    we need to be much more customer-facing,

    more plugged in to the operations of our

    organizations.

    Q: How does this change affect

    your workforce?

    A:Its a different game, and it calls for a dif-

    ferent skill set. We need people who are tech-

    nically sound but can carry on a conversa-

    tion with end-users and can talk strategically

    about needs and solutions. There are plentyof people out there; theyre just not going to

    come through the technology channels. Were

    going to find them from other walks of life.

    The perfect case, of course, is the clinician

    who wants to try something new.

    Q: So might HIMSS Career Services,

    with its focus on interpersonal skills

    development, be a great place to start?

    A:Absolutely. First impressions are hugely

    important, and mentoring is so important as

    well. It really helps to have someone who is

    not afraid to tell you the bad as well as the

    good. Ive been lucky enough to have a few

    mentors along the way, and Im mentoring

    about 10 people at the moment.

    Titles change as newresponsibilities emergeCIOs increasingly start their careers as MDs or RNsBY JOHN ANDREWS,Contributing Writer

    AS THE HEALTHCARE ITworkplace evolves,

    occupational needs change. Consequently,career management specialists say, new

    job titles are being created to address thedemands of the new environment.

    We are seeing the scope and scale of

    positions narrowing, said Judy Kirby,

    president and CEO of Heathrow, Fla.-

    based Kirby Partners, a national health

    IT recruiting firm. A few years ago IT

    departments sought people with more

    general healthcare experience. Now posi-

    tions are requiring specific skill sets.

    Kirby cited ambulatory install special-

    ists as one example, along with growthin associate CIO positions who serve as

    seconds-in-command for CIOs.

    CIOs are being pulled in so many

    directions they do not have enough time

    for the day-to-day management of their

    departments and need someone to help

    with these tasks, she said.

    Due to the mushrooming importance of

    business intelligence in healthcare organi-

    zations, management is also creating new

    titles around that function, Kirby said.

    Increasing clinician involvement in IT is

    also resulting in C-suite-sounding titles,

    such as chief nursing informatics offi cer,

    chief clinical informatics offi cer and chief

    applications offi cer, though Kirby conced-

    ed that these titles havent quite caught

    on as fast as others.

    Even so, clinician interest in IT is sky-

    rocketing because they are attracted to IT

    as a way to increase their positive impact

    on patient care, she said.

    One of our clients says that over

    one-third of their entire IT department

    is made up of clinicians, she pointed

    out. There are currently 10 CIOs who

    are MDs and many more who have takenthe CMIO route who say they are ready

    and willing to step into a CIO role. There

    are also many nurses in the CIO position.

    A clinician at the helm or in key leader-

    ship roles will continue.

    Jim Gibson, president of Ridgefield,

    Conn.-based Gibson Consultants, says

    titles are varying by organization, with

    some fixated on specific functions, such

    as electronic health records, analytics and

    predictive modeling for population health

    management.

    Yes, job descriptions are being re-

    written, and new ones are being created,

    he said. But it still comes down to turn-

    ing data into actionable information and

    achieving better outcomes.

    Thibodaux CIO advises:Focus on new skill setsBY JOHN ANDREWS,Contributing Writer

    THIBODAUX, LA Designated aTop 10

    Medium Hospital by Healthcare IT News,

    Thibodaux Regional Medical Center has

    established itself as a desirable place to

    work. Yet getting hired by CIO Bernie Clem-

    ent takes a special set of skills and experi-

    ence he looks beyond the ordinary when

    adding to his highly valued staff.

    Im looking for someone who has led

    major changes at an organization, under-

    stands the workflow and how to impact it,

    he said. Once you understand that, you can

    apply technological solutions to it.

    So paying dues is necessary in order to

    advance in an environment as highly regard-

    ed as Thibodauxs. And Clement says there

    is no shortage of places for talented, ener-

    getic and committed people to gain valuable

    training and experience.

    For instance, Nicholls State University

    in Thibodaux has a very strong informa-

    tion systems bachelors program, which

    offers internships that provide real world

    opportunities for students. The university

    also touts a computer networking laboratory

    that offers students the chance to install and

    test local area networks.

    As the business world moves more

    toward a paperless society that increas-

    ingly demands data analyses, the demand

    for computer information systems graduates

    with experience increases, a school state-

    ment reads.

    In New Orleans, both Ochsner Health Sys-

    tem and Louisiana State University Healt

    Sciences Center have been looking for intern

    to help with Epic installations, as has Nort

    Oaks Health System in Hammond, La.

    Once job candidates can show me ho

    they applied technology in an internship

    worked at their college and helped improv

    things in their environment, they will ge

    consideration, Clement said. They nee

    to be committed to improving the worl

    through technology.

    who naturally take to technology and to have

    some very young team members that demon-

    strate amazing maturity and customer focus.

    Instead of being divisive, the wide

    spectrum of ages and backgrounds actu-

    ally contributes to the harmonious spirit of

    the department, said clinical analyst Amy

    Pellegrin-Martin.

    This makes for a well-rounded department

    because we can offer diverse opinions and

    viewpoints to assist in seeing our projects from

    many other perspectives, she said. We have a

    unique fellowship and trust with one another.

    Fellow workers are always willing to stretch

    out a hand. We never let anyone drown.

    The greater Thibodaux area has been rich

    with IT talent, Clement said, providing an

    eager, loyal and stable workforce.

    This is a blue collar area with good, hon-

    est, hard-working people, he said. We are

    truly a local workforce and people who join

    us tend to stick around.

    While openings currently are rare at

    Thibodaux, Clement predicts that there will be

    a hiring spree at some point in the near future.

    As use of IT becomes more in depth, we

    will reach a point where we will eventually

    have to add more staff, he said.

    BAYOUCONTINUED FROM PAGE 1

    Im looking for someone who

    has led major changes at an

    organization, understands theworkflow and how to impact it.Bernie Clement, CIO,

    Thibodaux Regional Medical Center

    e nee peop e w o aretechnically sound but cancarry on a conversa onwith end-users and cana s ra eg ca y a ou

    needs and solutions.hris Belmont,chsner Health System

    CAREER SEE PAGE 4

    http://www.himss.org/jobminehttp://www.himss.org/jobmine
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    4 HIMSS13 Career GuideMarch 2013 www.HIMSS.org/jobmin

    HEALTH INFORMATION TECHNOLOGYWhere caring meets computingIndiana Techs associate degree in health

    information technology (HIT)provides the skills

    required to support and use information-related

    technologies in the delivery of health care. Degree can be completed online.

    Each course lasts 5 weeks.

    Classes are forming now.

    Financial aid is available.

    Contact our admissions team today:

    800.288.1766

    www.IndianaTech.edu/CPS

    [email protected]

    HIMSS library stockedwith must-read books

    BY JOHN ANDREWS,Contributing Writer

    NEW ORLEANS Knowledge is the best tool

    for IT professionals hoping to weather the

    turbulence of healthcare initiatives. And as

    a vital part of its role as the industrys chief

    information resource, HIMSS has producedsome of the most essential reading materials

    to address these vital topics.

    Written by some of healthcares brigh

    est minds, the HIMSS 2013 library lineu

    addresses some of the key issues facin

    healthcare IT professionals today, such a

    accountable care organizations, patient prvacy and security, interoperability and da

    Helen Figge is Senior Directorof Professional Developmentat HIMSS Career Services.

    Q: What new Career Services initia-

    tives are available at HIMSS13?

    A:Were excited to be sponsoring the

    HIMSS Career Services Center, a network-

    ing hub for recruiters, job-seekers, con-

    sultants and others who contribute to the

    development of the health IT workforce.

    Located next to the HIMSS JobMine, the

    Career Services Center will serve as a

    gathering point for both job seekers and

    organizations looking for talent.

    Q: How can time spent at the cen-

    ter potentially advance my career?

    A:In addition to networking opportuni-

    ties, were offering at least 10 educational

    sessions at various times throughout the

    conference. Anyone seeking a next oppor-

    tunity, to change a career path, or to hire

    talent should plan on attending these

    sessions.

    Q: How can HIMSS13 attendees

    access the center and the sessions?

    A:The center will be located in the RiverGate Room of the Ernest N. Morial Conven-

    tion Center. Please come join us!

    Jim Turnbull is CIO of the University ofUtah Hospitals and Clinics and a HIMSSCareer Services Executive eMentor.

    Q: Why is Change Management such

    an important topic for those in HIT?

    A: Information technology and infor-

    mation systems are the most powerful

    organizational change tools that man has

    ever developed. We need to understand

    both the implications of such powerful

    tools and how to manage them. We need

    a constant awareness that when manag-

    ing a change, were not just changing a

    process; were changing a culture.

    Q: You have found those eager

    to embrace a change can be as

    tricky to manage as those who

    resist it. How so?

    A:We expect people to be resistant to

    change, and theres been a lot of attentionpaid to managing resistance. The flip side

    to that is just as important. Thats when

    we work with people whose willingness to

    change isnt matched by an ability to incor-

    porate change. Thats a real challenge. We

    need to dig deeper to see just how ready

    are these people, really. Every organization

    has its own cultural cadence in regard to

    change. We need to be sensitive to it.

    Q: What steps might HIT profes-

    sionals take to learn more?

    A:Do what you can to understand the the-

    ory? There are a lot good books on change

    management, and there are a number of tools

    available online. Its about figuring out the

    basics and having a mental model. Its one

    more good thing to have in your tool kit.

    CAREERCONTINUED FROM PAGE 3

    We need a constant

    wareness that when

    managing a change, were

    not just changing a process;

    ere changing a culture.

    im Turnbull

    warehousing. Most selections are available

    print and electronic editions.

    ADDRESSING ACOsWith the formation of ACOs taking up a

    increasing share of providers attention

    HIMSS has released two new titles tha

    explain the rationale, components, logistic

    and methodology behind this new generatio

    of provider networks.

    Accountable Care: Bridging the Health Informatio

    Technology Divide,by Bill Spooner, Bert Rees

    and Colin Konschak, focuses on the develop

    ment of clinically integrated ACOs and othe

    aspects such as data analytics, business inte

    ligence, health insurance exchanges, interop

    erability and revenue cycle management.

    Developing a Poly-Chronic Care Network: A

    Engineered, Community-Wide Approach to Diseas

    Management,by Pierce Story, is a comprehen

    sive outline of the authors solution to th

    constraints of clinical care resources, capaci

    and costs especially in the high-risk care

    the chronically ill. The book describes ho

    PCCNs could enhance the ACO and patien

    centered medical home business models.

    INFORMATION PRIVACY AND SECURITYProtecting sensitive patient information

    a top priority for healthcare providers, an

    there are various strategies available to ove

    come the challenges that exist.

    Information Privacy in the Evolving Healthcar

    BOOKS SEE PAGE

    http://www.himss.org/jobminehttp://www.indianatech.edu/CPSmailto:[email protected]:[email protected]://www.indianatech.edu/CPShttp://www.himss.org/jobmine
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    6 HIMSS13 Career GuideMarch 2013 www.HIMSS.org/jobmin

    MSKCC is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of

    recruiting and employment. All qualified individuals are encouraged to apply.

    Find your lifes calling at: www.mskcc.org/jobs

    Using technology to discover a cure.

    This isa lifes calling.

    At Memorial Sloan-Kettering Cancer Center, were taking bold

    steps to redene whats possible in Information Systems. And

    we are helping talented, motivated technical professionals answer

    their lifes calling. Here within our state-of-the-art clinical and non-

    clinical facilities, youll nd the sophisticated technology you need

    to get to the answers faster and more efciently. Youll also nd

    an innovative organization thats committed to mutual respect,

    collaboration, professional development and continuous learning.

    Visit us at Booth 8328

    To learn more about the clinical and non-clinical IS opportuni-

    ties at MSKCC, visit our booth and speak with our Talent Ac-

    quisition Specialists.

    Professional degree remains amust-have for HIT professionalsBY GREG REID,Contributing Writer

    NEW ORLEANS The cost is high, starting any-

    where from $75,000 to $150,000. The personal

    price is considerable as well, taking time

    from family and other priorities. And amid

    the Great Recession, enrollment has dropped,

    and the ROI is being questioned.

    Still, would a professional degree, such as

    an MBA or MPH, boost your career?

    Absolutely, said Herb Smaltz, chief execu-

    tive officer of Health Care DataWorks, Inc.,

    an Ohio-based firm that helps clients lever-

    age data analytics and business intelligence.

    Time and again, Smaltz said hes drawn on

    the experience he enjoyed earning an MBA

    from Ohio State University. Time and again,

    hes reaped the benefits.

    While the hefty price tag of a degree today

    is not to be ignored, neither are the two key

    benefits to earning one: the knowledge you

    gain and the people you meet.

    Smaltz points to the transformativeexperience of graduate school. In his case,

    it was learning theories such as Michael

    Porters Competitive Strategy, a framework

    for analyzing industries and competitors.

    Youre exposed to methodologies that are

    quite useful in your job as a healthcare

    leader, he said.

    Equally important is the network you

    build. Classmates will become lifelong

    colleagues, Smaltz said. Its not just your

    class. The programs alumni base provides an

    extended network.

    Combining a professional degree with

    HIMSS professional certification programs

    and networking opportunities such as those

    provided by HIMSS Career Services holds tre-

    mendous promise for younger professionals.

    HIMSS Career Services, Smaltz said,

    is doing a wonderful job, providing a

    great resource for those who are up and

    coming. The mentoring is particularly

    advantageous.

    Smaltz said that he was fortunate to have

    mentors, CEOs and COOs, who helped himfind the right path. He said, They drove

    home the need to understand the business.

    They taught me that the CIO is a business

    leader first and an IT leader second.Smaltz is continuing that mentoring tradi-

    tion, serving as a HIMSS Executive eMentor.

    Prioritizing your CME requirementsBY GREG REID,Contributing Writer

    NEW ORLEANS So much choice, so little

    time. Whats the best strategy for prioritiz-

    ing your CME requirements?

    We asked Pete Shelkin, creator of the

    HIMSS Executive eMentoring program, and

    a member of the HIMSS Board of Directors.

    He is the president of Shelkin Consulting,

    LLC, where he provides IT strategy and

    management services to healthcare orga-

    nizations nationwide.

    Its human nature to gravitate toward the

    familiar, Shelkin said. As busy profession-

    als, we might think of ourselves as experts

    in a particular area or two. When it comes

    to CME course selection, we might be

    inclined to revisit those areas, to maintain

    our level of expertise.

    Shelkin suggests another route. While

    keeping up with areas of expertise on your

    own, use CME selections to learn some-

    thing new.

    Nobody is in a position where they

    dont have to worry about keeping up with

    change, Shelkin said. Take on new things.

    Really thats the whole reason for having

    things like CMEs.

    Herb Smaltz

    Environment,by Linda Koontz, is a criti-

    cal resource for organizations searching

    for ways to protect patient privacy. The

    book tackles the most significant pri-

    vacy challenges faced by the healthcare

    community, and it looks to the future,

    identifying current trends and provid-

    ing a view of the changes that could

    occur as a consequence of these trends.

    Implementing Information Security in

    Healthcare: Building a Security Program,

    by Terrell W. Herzig, Tom Walsh,

    and Lisa A. Gallagher, offers a critical

    and comprehensive look at healthcare

    security concerns in an era of powerful

    computer technology, increased mobil-

    ity and complex regulations designed

    to protect personal information. Thebook features perspectives from more

    than two dozen security experts.

    INTEROPERABILITY ISSUESThe key to interoperability and suc-

    cess with meaningful use is complete

    understanding of the SNOMED CT and

    HL7 V3 standards.

    Principles of Health Interoperability HL7

    and SNOMED, by Tim Benson, is an

    updated second edition containing

    sections on both imperative standards.

    Accessible to both relative novices

    and more experienced practitioners,

    the book outlines how interoperabil-

    ity between healthcare computer sys-

    tems depends on the proper develop-ment, implementation and deployment

    of HL7 and SNOMED CT, working

    together as a tightly specified language.

    Though the documentation of HL7

    and SNOMED runs to tens of thousands

    of pages and creates a steep learning

    curve and barrier to entry, Benson pro-

    vides a clear introduction to these stan-

    dards, explaining the core principles for

    the health IT professional, student, cli-

    nician and healthcare manager.

    DATA WAREHOUSINGThe emerging new healthcare environ-

    ment is requiring healthcare provid-

    ers to become adept at developing and

    managing a sophisticated data ware-

    house system.

    Developing a Data Warehouse for the

    Healthcare Environment: Lessons from the

    Trenches, by Bryan Bergeron, MD, is the

    second edition to the award-winning

    book, Developing a Data Warehouse for the

    Healthcare Enterprise.

    Bergerons latest entry is a straight-

    forward view of a clinical data ware-

    house development project, from

    inception through implementation

    and follow-up. Through first-hand

    experiences from individuals charged

    with such an implementation, the book

    offers guidance and multiple perspec-

    tives on the data warehouse develop-

    ment process from the initial vision

    to system-wide release.

    Written by some of healthcares

    brightest minds, the HIMSS 2013

    library lineup addresses some of

    the key issues facing healthcare

    IT professionals today.

    BOOKSCONTINUED FROM PAGE 4

    http://www.himss.org/jobminehttp://www.mskcc.org/jobshttp://www.mskcc.org/jobshttp://www.himss.org/jobmine
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    Official Contest Rules:

    Drawing is open to HIMSS13 registered conference attendees only, limited to participants aged 21 or older. Exhibitors, sponsors and any of their employees and family members are excluded. HIMSS Media and

    HIMSS employees or any family members are excluded. Prize will be awarded by random selection and is non-transferable. Winner does not need to be present to win. HIMSS Media will share breaking news alertsand promotional information about events, books and professional development opportunities. If you do wish to opt-out, simply follow the instructions at the end of email. To view our complete privacy policy,

    please visit http://www.healthcareitnews.com/privacy-policy.All entries are the property of HIMSS Media.

    A CHANCE TO WIN

    A LUXURY VACATION.AN OPPORTUNITY TO GIVE.

    For every entry, well make a donation to

    THE WILLIAM J. CLINTON FOUNDATION.

    AT HIMSS13, VISIT THE

    HIMSS MEDIA BOOTH

    IN THE LOBBY, AREA D.

    http://www.healthcareitnews.com/privacy-policyhttp://www.healthcareitnews.com/privacy-policy
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    8 HIMSS13 Career GuideMarch 2013 www.HIMSS.org/jobmin

    talentworking

    Located in Annapolis, Maryland, our

    hometown is considered the gateway to theChesapeake Bay and the Eastern Shore ofMaryland. Many people know the area asa center of sailing and boating in the Mid-Atlantic. Were ideally situated in the centerof American history, within easy reach to thecultural advantages of Washington, D.C.,and Baltimore, MD. There is something foreveryone here.

    Explore a career with one of the leadinghealth systems in Maryland. You will nd aculture of patient centered care, intellectualcuriosity and big ideas, because thats howyour I.T. career advances.

    aahs.org/careers Innovation | Collaboration | Diversity

    Manager, Coding & Data Quality Data Analyst/Database Administrator

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    PANNING FOR CODEDemand for ICD-10coders is healthcares

    version of the gold rushBY JOHN ANDREWS,Contributing Writer

    MOBILE, AL Once ICD-10 conversion begins

    in October 2014, there should be an army

    of newly trained coders ready to start pro-

    cessing. At least, that is the plan as of now.

    Whether it will come to fruition over the next

    year or so remains to be seen.

    As it stands, there is no shortage of peo-

    ple inquiring about becoming ICD-10 cod-

    ers. Drawn by the perpetual strength of the

    healthcare industry, relatively short course

    duration and expected heavy demand for the

    position, job seekers are treating ICD-10 like

    the latest version of the gold rush.

    But can this high level of interest be sus-

    tained? Will enough candidates earn certifica-

    tion and are they up for the challenge? Tho

    are major questions that need to be answered

    Will oldguardbolt?BY JOHN ANDREWS,Contributing Writer

    MOBILE, AL When it comes to determining

    the staffing needs stemming from the ICD-10

    transition, its hard to separate rational fact

    from full-blown hysteria. Will the established

    ICD-9 coding team quit in disgust with the

    much more complicated ICD-10? And if there

    is a mass exodus of exis ting coders, will there

    be enough qualified replacements to handle

    the workload?

    Popular conjecture within the claims pro-

    cessing world is that ICD-10 represents the

    end of the line for the coding old guard

    and its plausible enough to cause worry andconsternation within the C-suite. If indeed

    the prognosticators of this theory are correct,

    hospitals are looking at a massive problem

    in filling these coding positions. But if these

    fears are overblown, the transition from

    ICD-9 to ICD-10 may turn out to be much

    ado about nothing.

    Mary Rita Hyland, RN, assistant vice

    president of regulatory affairs and chief

    privacy officer for The SSI Group in Mobile,

    Ala., believes there is an element of truth to

    the prediction that some established coders

    would rather retire than try to tackle the heav-

    ily detailed ICD-10 schematic.

    There are people who have been in coding

    for 25 or 30 years who wont want to move

    forward, she said. This will cause wide-

    spread turnover in these areas. It could turn

    out to be the most extreme challenge for the

    industry, not only for hospitals, but for insurers

    and other trading partners in terms of short-

    term impact on the industry and the long-term

    impact of the conversion process and working

    through issues and problems.

    Yet others , like Holt Anderson, executi ve

    director of the North Carolina Healthcare Infor-

    mation and Communications Alliance, arent

    so sure the veterans will be leaving in droves.

    It is more a matter of retraining and get-

    ting the necessary skills, he said. Those

    coders who know ICD-9 will adapt and work

    through it. This will take a lot of retraining

    and there may be some turnover along the

    way, but overall this is a great learning exer-

    cise for them.

    says Mary Rita Hyland, RN, assistant vic

    president of regulatory affairs and chief pr

    vacy offi cer for The SSI Group in Mobile, Al

    There is a particular skill set needed you

    need to be extremely detail-oriented, someone

    who can analyze records and who can pick out

    elements in a record associated with a 10 code.

    Mary Rita Hyland, RN

    ICD-10 SEE PAGE

    Find us on Facebook

    www.facebook.com/AlegoHealth

    Follow us on Twitter:

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    Are you an experienced HIT professional looking fornew opportunities? Join our trusted network of expertconsultants in crucial roles at top healthcare facilities.

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    Want to design a betterhealthcare future, today?

    Were seeking experienced healthcareinformation technology professionals,particularly those with proven knowledge ofRhapsody.

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    Contact us:www.orionhealth.com/careers

    Employment Inquiries:[email protected]

    http://www.himss.org/jobminehttp://www.aahs.org/careershttp://www.facebook/http://www.alegohealth.com/mailto:[email protected]:[email protected]://www.linkedin.com/http://www.orionhealth.com/careersmailto:[email protected]:[email protected]://www.orionhealth.com/careersmailto:[email protected]://www.facebook/http://www.aahs.org/careershttp://www.linkedin.com/http://www.alegohealth.com/http://www.himss.org/jobmine
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    www.HIMSS.org/jobmine March 2013 HIMSS13 Career Guide

    Atlanta | Chicago | Philadelphia | Phoenix | Tuls

    2013 Rising Tide

    Cancer Treatment Centers of America, a leading national network of regional

    destination hospitals specializing in complex and advanced-stage cancer care

    and award winning Hospital IT Departmentis hiring IT professionals.

    Strategic Project Management Office Architecture

    Finance Management & Purchasing Business Intelligence

    Relationship Management Solutions Security

    Quality Assurance & Business Analysts System Administrators

    Were not just one of the best places to treat cancer.Were one of the best places to work in IT.

    This is only a partial list of our IT awards, for a complete one please go tocancercenter.com/careers and also find out more of our opportunities.

    2013 Healthcare Customer of theYear Customer Excellence Awardfrom Microsoft

    2012 Where to Work:Best Hospital IT Departmentranked #8 on the large hospital list from

    Healthcare IT News

    2012 100 Best Places to Work in ITranked #64 from Computerworld magazine

    2012 Best of Business Intelligence:Editors Choice Awardrecipient from Computerworld magazine

    2012, 2011, 2010 Most Wiredrecipient for the entire system

    2012, 2010, 2009 CIO 100recipient from CIO magazine

    2010 Excellence in Diagnostic IT award

    2009 Health Imaging & IT Top 25Connected Healthcare Facilities

    Keep your careermoving forwardAdding andleveraging skills keyto making progressBY GREG REID,Contributing Writer

    NEW ORLEANS Lynn H. Vogel has more

    than 30 years of executive-level experience

    in health information technology. So its a safe

    bet he just might have a few tips on how to

    move your career to the next level.

    Long gone are the days of putting your head

    down, performing well and reaping rewards.

    The fact is, the more you understand the

    broader work environment, Vogel said, the

    better you are able to leverage your skills and

    make a contribution.To that end, Vogel, an Executive eMen-

    tor with HIMSS Career Services, offers four

    points every HIT professional should con-

    sider when mapping that next career move.

    1. KNOW THE BUSINESS. Get the big

    picture of your organization and all its

    complexities: Who reports to whom? What

    are the politics of the various relationships

    among physicians, nurses and unit manag-

    ers? How do those relationships work? These

    are all dimensions you need to learn to

    navigate. Theres no one way to learn about

    them. Ask physicians if you might tag along

    while they do rounds. Take a tour of your

    own facility. The more you know about the

    environment, the better prepared youll be

    to move ahead.

    2. STRIKE A BALANCE. Health IT profes-sionals dont need to have the same level of

    technical mastery as a programmer. But to

    increase the chances of moving ahead, you

    do need to understand the technology and

    applications that keep your organization run-

    ning. Because so much we do is dependent

    on technical structures, Vogel said, we

    need an understanding of how they work.

    3. ACCEPT THE CHALLENGE. Health IT is

    a very dynamic field and its hard to keep up.

    Five years ago, Vogel said, no one was talking

    about smartphones and tablets in healthcare.

    HIT professionals need to keep on top both

    of how the latest technology works and how

    the field of medicine is evolving. Keep up by

    studying professional journals, periodicals,

    blogs and talk to other professionals.

    4. HIT THE BOOKS.Leadership positionscome to people with graduate degrees. Cer-

    tification programs, such as CPHIMSS and

    CAHIMSS, certainly affi rm your growth in

    the profession, but the graduate degree is a

    key to a leadership role. For some, online

    programs are the best option, Vogel said.

    Ive reviewed a number of online programs

    and the reading lists, syllabi and activities

    are right where they should be.

    It is a learning curve for those

    coders who have been trained either

    in a facility or sent to coding training,

    that is only one piece of it, she said.

    The basic training elements are the

    foundation for the organizations mov-

    ing forward. There is a particular skill

    set needed you need to be extremely

    detail-oriented, someone who can

    analyze records and who can pick out

    elements in a record associated with a

    10 code. The coding part of it is minor;

    it is the associated documentation and

    tying back to appropriate code. That

    is what is needed to be successful.

    For their part, academic and voca-

    tional training institutions are doing

    an admirable job publicizing the

    importance of ICD-10 coding and

    offering suitable training programs. Yet

    certification is only one element, and

    work experience is essential to getting

    hired by a hospital, Hyland said.

    One of the biggest challenges for

    new coders, especially for those unfa-

    miliar with healthcare, is the com-plexity of the medical vocabulary,

    she said.

    The language could be a barrier it

    is one of the most d iffi cult to under-

    stand and comprehend, she said.

    If you dont have any background in

    healthcare, this could be seen as a huge

    challenge for some.

    ICD-10CONTINUED FROM PAGE 8

    The fact is, the more you understandthe broader work environment, thee er you are a e o everage yourkills and make a contribution.

    Lynn Vogel

    http://www.himss.org/jobminehttp://www.himss.org/jobmine
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    VaryingdegreesHIMSS13 features apowerhouse lineup ofacademic institutionsThe HIMSS13 audience is typically well educat-

    ed and hungry to learn, so it makes sense that

    academic institutions would want to interact

    with attendees about educational opportunities

    in healthcare IT at the show, March 3-7. This

    year 24 institutions of higher learning will beexhibiting at the HIMSS13 University Row in the

    Ernest N. Morial Convention Center. The schools

    are offering degree programs ranging from bac-

    calaureate to graduate and doctoral level stud-

    ies. Many specialize in programs for clinicians

    who want to become certified in informatics.

    This year, the following schools will be

    at HIMSS13 University Row:

    University of Central Florida

    University of Illinois at Chicago

    The College of St. Scholastica

    University of Tennessee

    CAHIIM (Commission on Accreditation for

    Health Informatics)

    National University - School of Health &

    Human Services

    University of Washington

    Oregon Health & Science University

    The University of West Florida

    Biomedical Informatics, University of Utah

    Nova Southeastern University

    ecfirst - home of the HIPAA Academy

    Johns Hopkins University

    Columbia Southern University

    Duke Center for Health Informatics

    University of South Florida Health

    University of Texas Health Science

    Center at Houston

    University of North Carolina Charlotte

    University of South Carolina

    Columbia University Center for

    Advanced Information

    Parsons Institute for Information

    Mapping, The New School

    Bellevue College

    The knowledge gained, and networks built, on the exhibit floor are a key part of any

    health IT professionals rsum.

    Technology is the tool that istransforming the patient experience

    NSLIJCareers.comNorth Shore-LIJ is an equal opportunity employer and proudly committed to providing employmentopportunities, resources and support to military service members, veterans and their families.

    At North Shore-LIJ Health System, our commitment to technology transfo rmation is making a difference throughout the e ntire patient care experience.We have dozens of innovative system-wide and unit-based upgrades planned for 2013 and beyond. Join us now as a Project Manager, ProgramManager, Senior Leader or Clinical Information Systems Expertin support of projects like these:

    Creating a new patient portal utilizing Siemens Soarian medical solutions

    Implementing inpatient & ambulatory EMR systems based onAllscripts technology

    Enhancing IT security to safeguard financial and clinical data against threats

    Ensuring system readiness for ICD-10 and Meaningful Use initiatives

    Upgrading business systems such as Kronos, PeopleSoft andCisco Unified Communications

    Supporting unit-based enhancements using Cerner, GE Centricityand other applications

    Our highly visible IT organization offers full executive support, generous funding, and huge potential for your career growth and advancement. Comefind out how you can make a difference here too.

    See Us At Booth #3471For More DetailsLearn About Our Health System Meet With Recruiters Daily Raffles

    University Row schools

    offer a sophisticated

    lineup of IT programsBY JOHN ANDREWS,Contributing Writer

    NEW ORLEANS As healthcare ITs influence

    continues to grow and impact the delivery

    of patient care, academic institutions are

    responding by offering more detailed and

    sophisticated degree programs. Nowhere is

    this trend more evident than at University

    Row at the 2013 HIMSS Annual Convention

    & Exhibition, where representatives from

    24 schools of higher learning will be on

    hand to discuss their offerings with inter-

    ested show attendees.

    Located near the HIMSS Career Services

    Center in the Ernest N. Morial Convention

    Center, University Row exhibitors will be

    showcasing their educational degree pro-

    grams in fields related to informatics. Theschools have gained reputations for being

    dedicated to the improvement of health-

    care delivery through excellence in health-

    Schools of thoughtseek IT brain power

    care management and policy education

    said Helen Figge, senior director of pro

    fessional development and career service

    for HIMSS.

    Degree programs range from baccalaureat

    to graduate and doctoral level studies. Mor

    over, Figge said programs aimed at c linician

    are increasing in size and scope.

    Clinicians have an exceptional oppo

    tunity to engage and create career paths i

    healthcare IT like never before, she said.

    With its close proximity to the HIMS

    Career Services Center, University Row

    part of a career complex that includes aca

    demic and corporate interests, job seeker

    consultants and eExecutive Mentors aim

    ing to engage with those seeking to recru

    and be recruited for healthcare IT career

    Figge said.

    http://www.himss.org/jobminehttp://www.himss.org/jobmine
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    www.HIMSS.org/jobmine March 2013 HIMSS13 Career Guide 1

    Associate in Healthcare Information and

    Management Systems, or CAHIMSS.

    This certificate is designed for emerging

    professionals within the industry, primarily

    those with five years or less of experience.

    The associate certification demonstrates

    knowledge of health IT and management

    systems, facilitating entry-level careers.

    It is designed to be a pathway to the CPHIMS

    credential.

    In January 2013, more than 100 people

    attended the first CAHIMSS review session,

    held in Jackson, Miss., under the auspices of

    the University of Mississippi Medical Center

    and the Mississippi HIMSS Chapter. On Feb.

    1, 110 people sat for the exam.

    HIMSS certification exams are adminis-

    tered continuously throughout the year at

    computer test sites across the world. Infor-

    mation on the certification programs is avail-

    able during HIMSS13 at HIMSS Central. Formore information, including a candidate

    handbook and application, visit the HIMSS

    website,www.himss.org/getcertified.

    BY GREG REID,Contributing Writer

    ITS ONE THING TO BELIEVEyoure among

    the best at what you do. The HIMSS

    professional certification programs

    help you prove it.

    The internationally recognized HIT

    industry standard is the HIMSS Certified Pro-

    fessional in Healthcare Information and Man-

    agement Systems, or CPHIMS certificate. This

    highly competitive program, administered by

    HIMSS Career Services, generally takes six

    months to complete. Three of four first-time

    applicants pass the exam.

    Such a rigorous standard serves organiza-

    tions and applicants well, according to Dan

    Clark, RN, a senior manager with Clinova-

    tions, the healthcare management consulting

    firm based in Washington. Hes CPHIMS cer-

    tified and chairs the HIMSS committee that

    oversees the program.

    The CPHIMS comes at testing knowledgefrom a very different perspective, he said.

    While professionals need educational back-

    ground and experience to qualify to sit for

    the exam, Clark said the exam tests your

    judgment. Its scenario -based and content

    rich, but it looks at what would you do in

    certain situations.

    In 2012, HIMSS introduced a Certified

    The CPHIMSexam testsyour judgment.

    Its scenario-based andcontent rich,but it looks at

    what would youdo in certainsituations.Dan Clark

    Staying abreast of the latest information on critical issues in healthcare IT helps keep

    your career moving forward.

    Computer Task Group, Inc. (NASDAQ: CTGX) is an international IT solutions and services companywith over 3,800 employees in North America and Western Europe. Its healthcare division, CTG Health

    Solutions, is a leading IT consulting firm dedicated solely to helping over 600 provider/payerorganizations achieve strategic, clinical, financial, and operational objectives by more effectively

    leveraging IT.

    Visit CTG at booth 3663 for conversations on getting health IT right

    Join Our Winning

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    Partner with leading healthcare organizations

    Participate in ongoing professional

    development and advanced training

    Earn highly competitive salaries and bonuses

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    Take Your Talent to the Next LevelExpand your expertise and reap tremendous long-term career benefits.

    Join us in helping our clients with strategic solutions to meet health reformmandates, solve critical healthcare issues, and improve patient care.

    www.ctg.com/careers

    CURRENT SELECT OPPORTUNITIES

    Executive Consultants - ICD-10

    Executive Consultants - Revenue Cycle

    Executive Consultants - Application Delivery

    Across all major vendor platforms

    HSM Consulting is a leading provider of operational

    and information technology consulting to the healthcare

    marketplace. We hire only exceptionally experienced

    professionals and have built a community of some

    of the greatest minds within this industry. We offer

    employees flexible positions where no relocation

    is required, and a career with continued success

    and excellent growth opportunities.

    Apply online at http://www.hsmconsulting.com/current-opportunities.html

    or send your resume to [email protected]

    HIMSS certification a true measureof knowledge, experience

    http://www.himss.org/jobminehttp://www.himss.org/getcertifiedhttp://www.ctg.com/careershttp://www.hsmconsulting.com/current-opportunities.htmlmailto:[email protected]://www.ctg.com/careersmailto:[email protected]://www.hsmconsulting.com/current-opportunities.htmlhttp://www.himss.org/getcertifiedhttp://www.himss.org/jobmine
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    The center of IT allCareer Services Centerprovides clearinghouse

    for ideas and moreBY JOHN ANDREWS,Contributing WriterNEW ORLEANS Health IT is one of the job

    markets strongest performers, and skilled

    professionals have plenty of opportunities

    available to them. But how do talented job

    seekers make the connections with the right

    organizations?

    Answering that question is why the

    HIMSS13 Career Services Center exists to

    provide the ideas, information and guid-

    ance that create strong matchups for the

    best candidates with the right healthcare

    employers. Located in the River Gate Room

    of the Ernest N. Morial Convention Center,

    the Career Services Center is a gathering

    point and jobs forum for recruiters, job

    seekers, consultants and others who con-tribute to the development of the health

    IT workforce.

    At least 10 educational sessions are sched-

    uled, during HIMSS13, to provide informa-

    tion about the health IT career scene, offer-

    ing advice on effective job search strategies,

    occupational ethics, career management and

    coping with job loss. All presenters are recog-

    nized industry leaders and several are HIMSS

    eExecutive mentors.

    The topics span various issues that allof us are challenged by as we build our

    health IT career paths, said Helen Figge,

    HIMSS senior director of professional

    development and career services. It will

    be a very robust offering and opportunity

    to learn, but also to meet and interact with

    industry experts.

    One of those experts is Peggy M. Parks,

    an Atlanta-based corporate image consultant,

    who is scheduled to give a day-long seminar

    on Tuesday, March 5.The HIMSS Career Services Institute

    understands the importance of the connec-

    tion between organizations and their peo-

    ple, she said. I am thrilled to be part of this

    one-day event where I have the opportunity

    to show participants how the consistency

    of their objectives and personal image will

    enhance their career.

    To meet the needs of HIMSS members,

    the Career Services Center has mentoring

    programs, various certification offerings

    such as HIMSS, CAHIMS and CPHIMS,

    continuing education events and an active

    HIMSS JobMine board for posting resumes.

    HIMSS has also added a podcast for the

    Mentoring program to get members one

    step closer to those nationally recognizedindividuals identified (as experts) in health

    IT, Figge said.

    Sidra Medical

    & Research

    Center

    Dell

    Price

    WaterHouse

    Coopers

    Career Services Center

    Allscripts

    Optum

    Drexel

    University

    Online

    University

    of Phoenix

    Visit these companies who are part of the HIMSS Career Services Center:

    Monday, March 4 Wednesday, March 6

    9:00 am 5:00 pmErnest N. Morial Convention Center Rivergate Room

    Sidra Medical & Research Center

    Allscripts

    Drexel University Online

    University of Phoenix

    Optum

    Dell

    Price WaterHouse Coopers

    The HIMSS CareerServices Institute

    nderstandsthe importance of the

    onnection betweenrganizations and

    their people.Peggy Parks

    Career ServicesCenter HoursThe Career Services Center is a

    centralized location for recruiters,

    job-seekers, consultants and others

    who contribute to the development

    of the health IT workforce.

    Co-located with HIMSS JobMine,

    the Career Services Center is a

    gathering point for both health IT

    job seekers and health IT

    organizations looking for talent.

    Monday, March 4

    Wednesday, March 6

    9 a.m. 5 p.m.

    Ernest N. Morial Convention

    Center, River Gate Room

    Emerging

    ProfessionalPoster SessionThe Career Services Center will also

    host a question-and-answer session

    with Emerging Professionals poster

    presenters on Tuesday,

    March 5, from noon-12:45 pm.

    The Emerging Professionals

    Community has 13,000-plus

    members. Be sure to browse the

    wide variety of posters on topics

    such as: Care Coordination Clinical Decision Support

    Electronic Health Records Interoperability and Standards

    Meet the people who

    can help advance yourcareer at HIMSS13.

    http://www.himss.org/jobminehttp://www.himss.org/jobmine
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    W H O S H I R I N G @

    Visit these companies

    @HIMSS13to find out about healthcare IT

    career opportunities.

    Booth #4183Booth #8328

    Booth #3471 Booth #3161

    Booth #4923 Booth #2641

    Booth #1611

    Booth #8523 Booth #3663

    Booth #4674

    Kaiser to add IT jobs in ColoradoBY BERNIE MONEGAIN,

    Editor, Healthcare IT News

    KAISER PERMANENTE has begun hiring

    health information technology work-

    ers for a new IT campus in Green-

    wood Village, Colo., set to open next month.

    Approximately 500 IT staff will be hired in

    Colorado by 2015, bringing Kaiser Perman-

    entes total IT presence in the state to about

    700, officials said.

    Kaiser Permanente employs approximately

    6,000 IT professionals nationwide.

    The Kaiser Permanente IT office will be

    located in a 120,000-square-foot, five-story

    building at Greenwood Plaza Boulevard in

    Greenwood Village.

    Kaiser Permanentes plan to open a new

    IT campus and create hundreds of jobs in

    Colorado is welcome news, said Colorado

    Gov. John Hickenlooper. USA Today recently

    recognized Denver and Boulder as top cities

    in the U.S. for technology start-up compa-

    nies. Our states high-tech workforce, healthy

    business eco-system and excellent quality-of-life continue to attract employers and new

    jobs. Kaiser Permanentes new IT campus is

    another win for Colorado.

    We are delighted to bring a new IT cam-

    pus to Colorado that will serve as a center of

    excellence, said Donna Lynne, president of

    Kaiser Permanente Colorado. Metro Den-

    vers demographics, coupled with a healthy

    real estate market and an expansive talent

    pool of potential employees, make it the ideal

    location for Kaiser Permanentes IT campus.

    Were happy to be supporting Colorados

    economy with a healthy dose of new jobs.

    Kaiser Permanente HealthConnect, its elec-

    tronic health record, is the largest non-govern-

    mental medical record system in the world. KP

    HealthConnect enables all of Kaiser Perman-

    entes more than 16,000 physicians to electroni-

    cally access the medical records of all nine mil-

    lion Kaiser Permanente members nationwide

    and serves as a model for other care systems.

    More than four million members, 65 per-

    cent of Kaiser Permanentes eligible mem-

    bership, use its personal health record, My

    Health Manager on kp.org, to engage their

    care teams and become actively involved in

    their healthcare. Through My Health Man-

    ager members have access to secure health

    information management features, includ-

    ing online appointment scheduling and pre-

    scription refills, lab test results, eligibility

    and benefits information and also childrens

    immunization records. As of September, Kai-ser Permanente members viewed more than

    24 million test results and sent more than 10

    million emails to their physicians through My

    Health Manager, according to Kaiser.

    Kaiser Permanente has provided high-

    quality, affordable healthcare to Coloradans

    for more than 40 years, said Phil Fasano,

    executive vice president and CIO of Kaiser

    Permanente. Our commitment to the use

    of technology to coordinate patient care

    and improve health outcomes has solidi-

    fied Kaiser Permanentes position as a best

    place to work in IT. This new IT campus

    will help meet increased deman ds for IT

    solutions and support as Kaiser Permanente

    expands in Colorado and other areas across

    the country.

    Kaiser Permanente leads the nation in elec-

    tronic health record implementation with 36

    Stage 7 Awards from HIMSS Analytics. The

    awards honor hospitals that have achieved

    the highest level of electronic health record

    implementation.

    With more than 6,000 staff in Colorad

    Kaiser Permanente is one of the states larg

    est private employers. In 2011, Kaiser hire

    140 employees to staff its state-of-the-a

    Member Service Call Center in the Lowr

    neighborhood. As Kaiser Permanente con

    tinues to add new membership in Colorad

    its estimated that hundreds of additiona

    jobs could be created in the sta te in th

    next three to five years. Kaiser Permanen

    opened two new medical offices in Fort Co

    lins and Loveland in October 2012 and ha

    plans for future medical offices in Lone Tre

    in 2013 and Greeley in 2014.

    http://www.himss.org/jobminehttp://www.himss.org/jobmine
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    6-month program provides students with a strong foundation in health infor-matics concepts and practical skills to assist commercial, clinical, and public

    health organizations implement health information technology and complywith meaningful use criteria. Blends flexible distance learning with in-personinstruction at Columbia University in New York City.

    The full-time Masters (MA) degree in Applied Biomedical Informatics.Students will be provided a strong foundation in informatics concepts and

    develop the practical skills to serve in leadership roles in healthcareorganizations for compliance with the new meaningful use criteria.

    Survey:Healthcare careers sizzlingCareerBuilder report shows recruitingtoughest for healthcare sectorBY BERNIE MONEGAIN,Editor, Healthcare IT News

    HEALTHCARE CONTINUESto be one of the hottest areas

    for hiring across the country and an area where

    its crucial to recruit the right talent according to

    a survey by recruiting firm CareerBuilder.CareerBuilders annual survey finds 22 per-

    cent of healthcare hiring managers plan to add

    full-time, permanent healthcare employees

    in this year, up three percentage points over

    2012. At the same time, 23 percent of health-

    care employers reported they have open posi-

    tions for which they cant find qualified talent.

    Thirteen percent of all U.S. jobs are in

    healthcare, and the Bureau of Labor Statis-

    tics estimates the U.S. will add 5.6 million

    healthcare jobs from 2010 to 2020, the largest

    projected increase of any industry.

    CareerBuilder announced today a new divi-sion specifically for healthcare with stronger

    market intelligence, more customized recruit-

    ment and information on healthcare trends

    and workforce issues.

    The recession had very little impact on the

    hiring momentum of the healthcare industry

    and, to meet further demand, CareerBuilder

    has pooled a group of proficient experts into

    a new division that will focus solely on assist-

    ing healthcare clients hiring needs efficiently

    and effectively, said Jason Lovelace, presi-

    dent of the Health Care Group at CareerBuild-

    er, in a news release. Our research suggests

    that heathcare hiring will accelerate in 2013

    with heightened competition for high skill

    labor and improved compensation trends. As

    a result, it is essential that we arm our health-care clients with the data and tools needed to

    recruit qualified talent and ultimately, posi-

    tively impact patient care.

    More healthcare organizations are turn-

    ing to staffing and recruiting companies and

    temporary workers to help meet increased

    market demands, according to Lovelace.

    Thirty-six percent of healthcare employers

    plan to hire temporary and contract work-

    ers in 2013, up from 34 percent last year,

    the CareerBuilder survey shows. Among

    these employers, 37 percent plan to tran-

    sition some temporary workers into full-

    time, permanent employees over the next12 months. There are an increasing number

    of areas information technology is one

    where demand for skilled positions is

    growing much faster than th e supply.

    Harris Interactive conducted the online

    survey on behalf of CareerBuilder, among

    274 health care hiring managers and human

    resource professionals and 576 healthcare

    workers (em ployed ful l-t ime , not sel f-

    employed, non-government) between Nov.1-

    Nov. 30, 2012. Key survey findings:

    EMPLOYERS SCOUTING TALENT

    AT OTHER ORGANIZATIONS

    Employers may come knocking, solicited or

    not. One in five healthcare workers reported

    they have been approached to work for anoth-er employer in the last year when they had not

    applied for a position with that organization.

    MORE EMPLOYERS WILLING TOINCREASE COMPENSATION

    In an effort to retain and attract top talent

    for skilled positions, healthcare employ-

    ers expect to provide higher compensa-

    tion for both current staff and prospective

    employees. Seventy-six percent of health-

    care employers plan to increase compensa-

    tion for existing employees up from 65

    percent last year while 53 percent will

    offer higher starting salaries for new health-

    care employees up significantly from 34

    percent last year. Most increases will be 3

    percent or less.

    EMPLOYERS CREATING THE

    RIGHT CANDIDATE INSTEAD OF

    WAITING FOR ONEEmployers are taking measures to re-skill

    workers themselves. Two-thirds of health

    care employers plan to train people who don

    have experience in healthcare and hire themfor positions within their organizations, u

    from 33 percent last year.

    EMPLOYERS STEPPING UP

    RETENTION EFFORTS

    Thirty-seven percent of healthcare employer

    reported that top performers left their organ

    zations in 2012. While most healthcare wor

    ers reported theyre generally satisfied wit

    their jobs, 39 percent said they feel unde

    employed, and 20 percent said they plan o

    switching jobs in the coming year. To stav

    off an increase in voluntary turnover, 45 pe

    cent of employers reported they are increa

    ing employee retention efforts including mor

    employee recognition, flexible schedule

    and surveying employees to see whats moimportant to them.

    Chances are these two HIMSS attendees just took their careers to the next level.

    Alego Health.................................................... 8

    Anne Arundel Medical Center ........................8

    University of Phoenix ......................................5

    Cancer Treatment Centers of America ........... 9

    Cedars-Sinai Health System ..........................2

    Colombia ....................................................... 14

    CTG Healthcare Solutions ............................ 11

    Entrust Healthcare ........................................18

    HIMSS14 ....................................................... 19

    HIMSS Career Fair ........................................ 23

    HIMSS Job Mine...........................................20

    HIMSS Media Booth ....................................... 7

    HIMSS Online ............................................... 22

    HIMSS Virtual Events .................................... 15HSM Consulting ............................................11

    Indiana Tech College of

    Professional Studies .......................................4

    Inovalon ......................................................... 10

    Johns Hopkins School of Medicine .............21

    Memorial Sloan-Kettering Cancer Center ......6

    Modernizing Medicine ..................................16

    North Shore LIJ Health Sys. ......................... 10

    Nova Southeastern University ...................... 21

    Orion Health ....................................................8

    ProHealth Care Inc........................................22

    Sacred Heart University ................................21

    Siemens Health Services ..............................24

    Springfield Clinic ........................................... 16

    Stanley Healthcare Solutions .........................1

    UC San Diego Extension .............................. 21

    UNC Charlotte Health Informatics Program 21

    University Hospital ........................................ 18

    University of Phoenix ......................................5

    University of South Carolina ......................... 21

    Whos Hiring at HIMSS .................................13

    AD INDEX

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    Register for HIMSS Virtual Events today!

    HIMSS Virtual Events are an exclusive online interactive

    experience that connects you with innovative solutions to HIT

    challenges.

    This year-round series offers education across todays hottest

    topics, access to industry experts and nationally recognized

    speakers through real-time chat, topic-relevant and future

    focused networking opportunities, and discussions with

    product experts in the exhibit hallall delivered in an online

    format that offers convenience and flexibility.

    For sponsorship opportunities, please contact Kelly Laidler at

    [email protected]

    office: 312.661.0733

    or mobile: 773.368.3038.

    Produced in partnership with Healthcare IT News Register today at www.himssvirtual.o

    Advancing HIT Solutions.Conveniently Flexible Formats.

    Find practical solutions to your

    HIT challenges at these events!

    Revenue Cycle Management

    April 17, 2013

    HIMSS Wire Webinar

    March 20, 2013

    HIE / Interoperability

    March 27, 2013

    Affordable Care Act

    May 15, 2013

    ICD-10

    April 10, 2013

    Sponsored by:

    Clinical and Business Intelligence

    April 24, 2013

    Consumerism

    May 1, 2013

    Virtual Career Fair

    May 8, 2013

    Mobile Health

    May 22, 2013

    Privacy & Security

    May 29, 2013

    Virtual Conference & Expo

    June 5, 2013

    Adverse Effects

    June 19, 2013

    IHE International Avademy

    June 26, 2013

    Affordable Care Act

    April 3, 2013

    Such an enormous

    undertaking can

    require a helping handBY ERIN MCCANN,

    Associate Editor, Healthcare IT News

    THE DEPARTMENT of Health

    and Human Services

    August decision finalizing

    a one-year delay for ICD-10 has

    given providers additional time

    to make the necessary prepara-

    tions for the switch, and, accord-

    ing to a KLAS report released in

    December, most of them plan to

    use a third-party firm to help get

    them there.

    The report, ICD Consulting:

    Roadmap to a Successful Tran-

    sition, finds that to prepare

    for the Oct. 1, 2014, deadline

    for ICD-10, nearly two-thirds

    (65 percent) of providers are

    consulting a third-party to helpthem successfully move to the

    new coding system.

    Other report findings show that

    San Francisco-based professional

    services firm Deloitte together

    with Washington-based research

    and consulting firm The Advisory

    Board are among the top firms

    chosen by providers for ICD-10

    support.

    The Advisory Board reported

    that they currently have 89 mem-

    ber institutions across consult-

    ing engagements and its ICD-10

    Compass solution, which includes

    analytics and implementation

    services.

    The complexity of the new cod-

    ing system and the initially pro-

    posed October 2013 start date for

    ICD-10 prompted Barry Blumen-

    feld, MD, CIO of MaineHealth

    an eight-hospital health system in

    Maine to consult London-based

    professional service firm Ernst &

    Young for support. MaineHealth

    commissioned a study by the firm

    more than a year ago, which has

    helped get their house in order.

    Weve been working through

    all of the other supporting sys-

    Providers seek assistance for ICD-10 switchtems, Blumenfeld told Health-

    care IT News. Weve purchased

    the tools that we need in terms

    of being ready for our coders to

    work in ICD-10.

    He said MaineHealth could

    have made the 2013 deadline,

    but all-in-all, theyre relieved it

    was pushed back to 2 014. Worst

    case, it just gives our folks in

    medical records a little bit more

    time to practice.

    Industry officials say all the

    processes that go into the ICD-

    10 switchover make this a huge

    undertaking for providers.

    This diagnosis code is slated to

    replace ICD-9 and expand the num-

    ber of diagnosis and procedural

    codes from 17,000 to some 155,000.

    Its not the number, said

    Blumenfeld in an interview with

    Healthcare IT News last summer.

    The complex addition of cod-

    ing, he added, makes things

    ver y comp licated for phys icians

    choosing codes and will require

    a lot of training and a lot of

    insight into how these codes are

    different.

    Weve

    purchased the

    tools that we

    need in terms

    of being ready

    for our coders

    to work in

    ICD-10.Barry Blumenfeld, MD

    http://www.himss.org/jobminemailto:[email protected]:[email protected]://www.himssvirtual.org/http://www.himssvirtual.org/mailto:[email protected]://www.himss.org/jobmine
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    SALES REPRESENTATIVE

    Our sales teams work collaboratively both internally and withour clients to design and implement custom interactive solutions.We are looking to ll two positions for top level national sales repre-sentatives.

    Minimum of ve years experience in the healthcare technology eld,

    preferably in software, hardware and/or technical consulting.

    The successful candidate will be results driven, intelligent and collaborative;

    superior time management and organizational skills are required.

    Must have excellent presentation, communication and follow through skills toengage and sell our leading-edge products to executive level healthcare

    professionals.

    Requires 25%-35% travel.BUSINESS DEVELOPMENT

    We are currently looking to ll one business development position. This individual will be responsible for nding, developing and negotiating

    partnerships with complementary product providers in order to open new

    channels of distribution for our existing products and for new white box

    products CTS would develop for these partners.

    A minimum of ve years experience in the healthcare technology eld required.

    Existing high level relationships with EMR and other healthcare software providers

    an important plus. We are looking for a polished, professional individual who can

    appropriately represent our premium, leading-edge products and services to

    executive level technology professionals.

    Requires 25%-35% travel.

    HEALTHCARE

    TECHNOLOGY

    SALES POSITIONS

    These openings are as a result of signicant company growth.

    Send a resume and salary history to:

    [email protected] for consideration.

    For more information, visit:

    www.stratummedrecruitment.com/executive-search

    - or -

    email: [email protected]

    Springfield ClinicExecutive Position Available:

    CHIEF

    INFORMATIONOFFICER

    Join one of the largest

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    It takes more than just a great product tomodernize medicine.

    It takes a great team.

    modmed.com/careers

    We are delivering the next generation of EMRtechnology for the healthcare industry. Do

    you have a strong passion for technologyand an ability to innovate and lead?

    Letstalk.

    HIMSS 2013

    Booth 4183

    How health IT pros can improve interpersonal skillsBY GREG REID,Contributing Writer

    ITS ONE of those simple truths: Todays

    healthcare chief information offi cers need

    strong interpersonal skills. Given the central

    role information technology plays in organiza-

    tions, the IT leader must be able to commu-

    nicate effectively across a range of audiences.

    Leadership rises and falls on the ability

    to communicate, said Ed Marx, the nation-

    ally recognized leader in healthcare IT and

    sought-after speaker. You have to be very

    well versed not just in the language of tech-

    nology, but also in the language of business

    and the language of the clinician.

    Walking the walk is just half the equation.

    Poor interpersonal skills put a stop to

    career advancement, said Jim Turnbull,

    the former HIMSS president and chair of

    CHIMEs board of trustees. People have

    climbed up the ladder of their organization

    only to bump into a barrier because people

    cant relate to them.

    If anyone can offer help, its Marx and Turn-

    bull. Marx is the senior vice president and chief

    information offi cer for Texas Health Resources

    and has served as the president of the Ohio and

    Tennessee Chapters of HIMSS and chair of the

    Membership Services Committee.

    Turnbull is vice president and CIO of Salt

    Lake City-based University of Utah Health

    Care, and he has been named the John E. Gall

    CIO of the Year, an annual award sponsored

    by CHIME and HIMSS.

    According to these two experts, many

    the challenges facing HIT professionals ca

    be addressed through four simple steps.

    BE YOURSELF,

    SHARE YOUR STORY

    Long gone are the days of the aloof, all-bus

    ness executive.

    The more transparent you are, the soon

    er youre going to win the hearts and mind

    of those around you, Marx said. Im th

    same person at work as I am with my fam

    ily or at church. I share the struggles an

    successes Ive had, and that lets people ge

    to know me.

    A good dose of humility never hurts

    Turnbull said. Weve all been in presenta

    tions where someones been coached to us

    certain hand gestures to make certain point

    or felt the need to present in a way that seem

    so unnatural for them. Just be yourself.

    BUILD RELATIONSHIPS

    Being effective in the workplace starts wit

    one-on-one engagements.

    It really helps to understand people, tknow their hobbies, to know a little abou

    their kids, Turnbull said. That relationship

    building is so important.

    I share real stories, and Im really hon

    est, Marx said. To build trust, you have t

    be honest. Obviously, when Im talking wit

    physicians, I share more about my clinic

    background. With finance folks, I talk abou

    my MBA courses, and so on.

    RESPECT YOUR AUDIENCE

    Weve all seen it. Were in a meeting and th

    IT person is speaking in his or her profe

    sional language, not ours. Eyes glaze ove

    Smartphones come out.

    People need to be sensitive to how they

    being perceived, Turnbull said. This isbig piece for me: Regardless of which aud

    ence youre speaking to, never speak down t

    them. You have to be able to put yourself i

    their shoes, and relate to them, and delive

    your message in a meaningful way.

    Well-executed use of humor is a wonderfu

    tool, but stick to the self-deprecating kind

    Making fun of others simply isnt appreciated

    Ten years ago, I spent 90 percent of m

    time talking to IT folks, 10 percent to bus

    ness, Marx said. Today, its 80 percen

    non-IT, 20 percent IT. To have a career i

    IT leadership, you need to be able to spea

    many languages one for the IT side, on

    for the clinical side, and one for the bus

    ness side.

    WORK THE CRAFT

    Turnbull is living proof strong interperson

    al skills can be learned. It takes deliberat

    effort and practice. No one is born wit

    these skills, he said. It can be learned.

    takes deliberate effort, and discipline.

    At lunch breaks at conferences, for exam

    ple, he makes a point to start conversation

    and keep them rolling. At the offi ce, his sta

    gets ample opportunities to present an

    receive feedback.

    First, take advantage of all the resour

    es HIMSS has to offer, Marx said. Secon

    apply to speak every chance you get. Th

    more you do it, the better youll get. Third

    take a course through Dale Carnegie or som

    other reputable organization. These thing

    force you to practice and get better.

    Find your new career...or the right job candidate.

    media

    Watch for the HIMSS Media

    CareerGuideA print and e-supplement

    to Healthcare IT News

    East/Southeast

    Allison Pilitsis,Sales Program Manager

    [email protected]

    Phone: 207.688.6270 ext. 219

    West/Midwest

    Maryrose Whittaker,Sales Program Manager

    [email protected]

    Phone: 207.688.6270 ext. 245

    For advertising opportunities, contact:

    Coming

    May 2013!

    The Career Guidewill offer coverage including:

    Five Ways to Help You Land

    Your Ideal Health IT Position

    Head Hunters Weigh in on

    the Health IT Job Market

    Why is Informatics the Hot

    New Career in Healthcare?

    It will also be emailed the day before our

    HIMSS Virtual Career Fair on May 8th.

    http://www.himss.org/jobminemailto:[email protected]://www.stratummedrecruitment.com/executive-searchhttp://www.stratummedrecruitment.com/executive-searchmailto:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]:[email protected]://www.stratummedrecruitment.com/executive-searchhttp://www.himss.org/jobmine
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    www.HIMSS.org/jobmine March 2013 HIMSS13 Career Guide 1

    Back to Work: Why We Need Smart Government for a

    Strong EconomyBill Clinton

    $17

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    Book signing: Tuesday, March 5, 9:45 am 10:30 am

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    2013 Annual Report of the U.S. Hospital IT MarketGet valuable new insights into the world of health IT and the latest

    analysis on the penetration of IT applications in various sectors.

    $110

    Developing a Data Warehouse for the HealthcareEnterprise: Lessons from the Trenches, Second EditionExplore a clinical data warehouse development project, from inception

    through implementation and follow-up.$65

    Engage! Transforming Healthcare Through DigitalPatient EngagementLearn about the benefits of digital patient engagement in this new,

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    $70

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    $75

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    technology, increased mobility and complex privacy regulations.

    $75

    Preparing for Success in Healthcare Information andManagement Systems: The CPHIMS Review Course,Second EditionMaximize your CPHIMS exam preparation and optimize your pote

    for success.

    $70

    View an array of the most respected resources in health IT Meet published HIMSS13 speakers at scheduled book signings

    Learn more about HIMSS eBooks Save 10% on your entire order!

    NEW TITLES NOW AVAILABLE AT SPECIAL HIMSS13 PRICES

    BE SURE TO CHECK OUT THESE BEST-SELLING TITLES AUTHORED BY HIMSS13 SPEAKE

    HIMSS13 BOOKSTOREDONT MISS A VISIT TO THE

    Theres so much happening at the HIMSS13 Bookstore stop by often to:

    VISIT US IN LOBBY E:

    Sunday, March 3

    7:00 am 6:00 pm

    Monday, March 47:00 am 6:00 pm

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    7:30 am 1:00 pm

    BY HELEN FIGGE,

    Career Services, HIMSS

    PROFESSIONAL GROWTH is an

    integral part of a success-

    ful career path. Having the

    ability to have data at your

    fingertips to learn and grow from is

    also invaluable to the process. HIMSS

    has a variety of white papers, position

    papers and various other opportuni-

    ties for educational enrichment to

    nurture a career in healthcare IT.

    One example of this is the HIMSS

    Health IT Body of Knowledge. This

    is an organized approach to provid-

    ing up-to-date data and materials

    pertaining to a variety of healthcare

    topics seen today. This particular

    offering provides a rich and orga-

    nized compilation of educational

    material that introduces the reader

    to essential definitions, descrip-

    tions and discussions in key topic

    areas related to health information

    systems and management. Thematerial is broad in scope and cov-

    ers a variety of topics.

    Also, if you are new to health-

    care and/or new to healthcare IT,

    this site will provide information on

    the basics that you need to know to

    become grounded in the field and

    to succeed. HIMSS professional

    development created this organized

    approach to educational informa-

    tion in an effort to gather knowl-

    edge about a specific topic related

    to health IT or to gain a more com-

    plete knowledge of health informa-

    tion systems and management.

    The Health IT Body of Knowl-

    edge is also focused primarily on

    the management of systems and

    information. Content in the Health

    IT Body of Knowledge is comprised

    of articles, tools and guidelines from

    HIMSS Health IT Body of Knowledgemany authoritative sources, includ-

    ing HIMSS. The documents have all

    been reviewed by content experts

    to ensure credibility, accuracy and

    completeness.

    Non-HIMSS subject expertise

    and sources are also included to

    ensure breadth and scope of data

    has been included. Topics include:

    healthcare environment, patient-

    centered systems such as nursing

    informatics and clinical systems,

    business-centered systems such as

    medical banking and revenue cycle,

    as well as strategy and planning.

    These various example topics help

    to educate and support the various

    healthcare initiatives encountered

    in healthcare IT career paths today.

    The Health IT Body of Knowledge

    will continue to be expanded and

    updated. New documents will, for a

    short time after they are introduced,

    be linked under a New Itemlink on the

    left navigation column. For additional

    information on many of the topics in

    the Health IT Body of Knowledge, the

    HIMSS website offers an abundance

    of content and news on specific areas

    of interest to members and visitors.

    Many of these can be foun

    under, Topics and Tools in th

    navigation bar atwww.himss.org

    And remember: Be passionat

    about your career path and striv

    to make a difference and learn

    learn, learn. Technology is onl

    the enabler; individuals will b

    the transformers of health IT i

    the years to come.

    Content in theHealth IT Bodyof Knowledge iscomprised ofarticles, toolsand guidelinesfrom manyauthoritativesources,including HIMSS.

    Helen Figge

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    Entrust Healthcare has your next position.

    Whethe