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Highways Agency sustainable development plan 2012-2015Safe roads, reliable journeys, informed travellers
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Highways Agency Sustainable development plan 2012 - 2015
Positive about the future
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Highways Agency sustainable development plan 2012-2015
Mainstreaming sustainable development
In particular:
• Strengtheningourcontributiontoasustainabletransportsystem.
• Supportingnationaleconomicrecovery.
• Meetingthediverseneedsofallourcustomers.
• Promotingnationalwellbeing.
• Continuingtodevelopoursustainableapproach.
Long term prosperity relies on protecting and enhancing environmental resources and maintaining a strong, healthy and just society.Sustainabilityisanapproachwhichaimstofindsolutionsthatdeliverbenefitsacrossandbetweenalloftheseelements.
We must make sustainability ‘business as usual’ and this plan and its associatedguideprovidesthetoolsforusalltomakeourcontribution.
The Highways Agency is proud of the steps it has taken in making sustainability an important considerationacrosstheorganisation.This sustainable development plan supports our strategic vision to be the world’s leading roadoperator.
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Our strategic view
A sustainable Highways AgencyTo make sustainability inform our business, we will embed it into our operationsandcontributetoasustainabletransportsystem.Toaddvalue we:
• Aimtocontributetosocial,environmentalandeconomicobjectives forthewiderbenefitofsociety.
• Reducenegativeimpactsassociatedwithournetwork.
• Playaleadingroleinasustainablefuture.
• Ensurewemeetourspendingreviewobligations.
Working with societyTo understand the wider social and environmental impacts of our services, we will work with stakeholders and suppliers to achieve the best outcomes that meet the diverse needs of people and contribute tonationalwellbeing.Ourprocessesandstandardswillrespondtotheneedsofsocietyasthesechangeovertime.
Future challengesTo consider what we do now and plan to adapt to challenges, by continually improving our approach across all business areas and promotinginnovationinternallyandacrossoursupplychain.
Built on a set of three mainstreaming principles:
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Highways Agency sustainable development plan 2012-2015
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The principles create a simple model of considerations that can be appliedtoallareasofourbusiness.Thethreeprinciplesare reinforcedandrefinedbynineperformanceaspects:
A s
us
tain
able
Hig
hway
s Agency
Future challen
ges
Working with society
Man
agin
g
ou
r imp
acts
Takingownership
Adding value
Res
pons
ive
proc
esse
s an
d
stan
dard
s
Un
de
rsta
nd
ing
wid
er
Imp
ac
ts
Strong working
partnerships
Innovation
Continuous
improvementsA
dap
tin
gfo
r ch
ang
e
Sustainabledevelopment
Sustainability is central to our future direction and decision making.
Sowewill:
• Berecognisedasaleadingorganisationforoursustainable approach.Taking ownership.
• Maximiseeconomicbenefitswhilealsodeliveringenhanced socialandenvironmentaloutcomes.Adding value.
• Bealowfootprintorganisation,bothintheserviceswedeliver andinourworkplacebehaviours.Managing our impacts.
• Agreecommonsustainabilitygoalswithmajorsuppliers. Strong working partnerships.
• Makepositiveimpactsonqualityoflifeforthoseusingour networkandthoseaffectedbyit.Understanding wider impacts.
• Deliversustainableandequitableoutcomes.Responsive processes and standards.
• Ensureournetworkandbuildingsestateisresilientto environmentalandsocietalchanges.Adapting to change.
• Continuouslyimprovetheeconomic,environmentalandsocial outcomesthatourservicesdeliver.Continuous improvement.
• Makeinnovationintegraltoeverythingwedoinsearchof sustainablesolutions.Innovation.
The following pages outline the activities we will undertake to make sustainability an integral part of our work and behaviours while deliveringtheAgency’sresponsibilitiesandobjectives.
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Highways Agency sustainable development plan 2012-2015
1 A sustainable Highways Agency1.1 TakingownershipAim: Toberecognisedasaleadingorganisationforoursustainableapproach.
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Publish a sustainability communications plan and mainstreamsustainabilityintocorporatedocuments.
Developrequirementstofullyintegratesustainability into monthly and annual corporate performance reporting.
Work to embed sustainability as a core part of staffappraisal.
Developasustainabilitye-learningpackage.
Celebratesustainable achievements by staff andsuppliers.
Identify actions needed to achieve a recognised level ofpublicsectorleadershipinsustainability.
Developanactionplantoachievementoflevelfiveontheflexibleframeworkforsustainableprocurement.
Agency activity/measure
SustainabilityfullyembeddedaspartoftheAgency’scorporate governance processes and central to future directionanddecisionmaking.
Sustainabilityiseveryone’sbusinessintheAgencyandcommongoalsestablishedwithoursupplychain.
Achieveindependentlyverifiedrecognitionforpublicsectorleadershiponsustainabledevelopment.
Achievelevelfive(lead)ontheflexibleframework for sustainable procurement and deliver the sustainability outcomesinourprocurementstrategy.
2015 outcome
Become an advocate or champion for sustainability andtakeopportunitiestoengageothers.
Highways Agency staff can join the sustainability champions network and share best practice across theAgency.
Propose personal objectives that contribute to a more sustainableapproach.
Take part in discussion groups and share ideas with managers on what actions could be taken to deliver enhancedsocialandenvironmentaloutcomes.
What individuals can do
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Highways Agency sustainable development plan 2012-2015
1 A sustainable Highways Agency1.2 AddingvalueAim: Tomaximiseeconomicbenefitswhilealsodeliveringenhanced socialandenvironmentaloutcomes.
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Within project appraisal, considering the overall programme of major projects, we aim to minimise adverse impacts and where able to improve social andenvironmentaloutcomes.
Use PostOpeningProjectAppraisal to review outcomes from our projects to ensure they deliver valueineconomic,environmentalandsocialterms.
EnhancethesustainabilityassessmentelementoftheManagingDownCoststoolkit.
DevelopawiderbenefitsrealisationmeasuretobuilduponexistingLeanprocesses.
ContinuetodevelopLeanprocesseswiththesupplychainandinternally.
EstablishthefutureoperatingmodelforTrafficOfficerServicesandMajorProjectshub.
Work to embed sustainability principles into the value managementframework.
Supportthesafetyframeworktomaximiseopportunitiestodeliversafetybenefitsinallthatwedo.
Agency activity/measure
Ourprojectsdeliverimprovedsocialandenvironmentaloutcomes.
Reducedcostsandimprovedefficiencyinlinewithourspendingreviewcommitments.
Value management outcomes deliver sustainable solutions.
Fewerdeathsandseriousinjuriesonournetwork.
2015 outcome
Challengewastefulprocessesoruseofresources/materialswhereveryouseeit.
Highways Agency staff can use available tools such as appraisal, managing down costs toolkit etc to make informed decisions on investments which offer the best economic, environmental and social outcomes
Proposeefficienciesinworkingpracticesaspartofcontinualimprovement.
EnsureourbehaviourasaHighwaysAgencyemployee or supplier is responsible and respectful to ourcustomersandtheenvironment.
Propose safety improvements to further reduce the risktoroadusers.
What individuals can do
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Highways Agency sustainable development plan 2012-2015
1 A sustainable Highways Agency 1.3 Managingourimpacts Aim: Be a low footprint organisation, both in the services we deliver and in ourworkplacebehaviours.
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Reducegreenhousegasemissionsby25%fromthewholeestateandbusiness-relatedtransport.
Reducewastefromourbuildingsby25%.
Reducewaterconsumption,andreportonofficewateruseagainstbestpracticebenchmarks.
A project to understand the water footprint associated withoursupplychainanddevelopaplantoreduce.
Incorporate GovernmentBuyingStandards requirementsintoallcontractsandspecifications.
Reviewtheprinciplesourcesofaggregatesusedon our projects, report on a baseline and establish a targettosustainablyreduceuseofvirginaggregates.
Reviewsustainabletimberuseduring2012-13and report on compliance with our purchasing requirements.
Continuallyreviewthetrafficofficervehiclefleetto reduce its overall operating costs and carbon footprint.
Agency activity/measure
DeliverourcontributiontotheGreening Government commitments, from a 2009 -10 baseline
Improveandpublishdataonsupplychainimpacts.Focusing on carbon, water and waste – setting baselinesforreducingimpacts.
EmbedtheGovernmentBuyingStandardsindepartmentalandcentralisedprocurementcontracts.
We have a fuller understanding of our supply chain’s useofresources(egmaterials,water,energyandtheirassociatedcarbonimpacts)andconfidenceintheresponsiblesourcingofmaterials.
ReducedcarbonfootprintoftheTrafficOfficer vehiclefleet.
2015 outcome
Highways Agency staff can follow the guidance on the EstatessustainabilitypageonourPortal.
Take a positive approach to reducing waste where possible,bothintheofficeandthroughworkingwithsuppliers.AdviceisavailableontheMaterials,ResourcesandWastepagesofourwebsite.
Take up alternatives to travel in carrying out our duties.Furtheradviceforstaffcanbefoundinthe Agency travel plans.Complementaryadvice,accessibletoall,canbefoundonDfT’ssustainable travel pages.
What individuals can do
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Highways Agency sustainable development plan 2012-2015
2 Working with society 2.1 StrongworkingpartnershipsAim: Agreedcommonsustainabilitygoalswithmajorsuppliers.
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Facilitate collaboration and knowledge sharing across our supply chain, so that best practice in sustainability performance is shared freely with and between oursuppliers.
AheadofnextroundofassessmentsreviewhowStART has focused organisational development aroundsustainability.
Understand the effectiveness and embedment of sustainability criteria on the MotivatingSuccessToolkit(MST).
Continuetoensurewepaysupplierspromptlythroughoutourextendedsupplychain.Continuetheroll out and embedment of project bank accounts on newHighwaysAgencycontracts.
WorkwiththeWRAP(WasteandResourcesActionProgramme)toengageindustrypartnersanddevolved administrations with the aim of developing a resourceefficiencystrategy.
Deliverkeyactionswithinthesafetyactionplantosupportcontinuedimprovementsinroadsafety.
Agency activity/measure
Highways Agency recognised as a leading client for driving innovation and leading sustainability performance.
SuppliersfullyalignedwiththeAgency’svaluesandstrategic direction.
Strongworkingrelationshipswithourstakeholders/professional partners through memorandum of understandingandotherforums.
Continuetoworkcloselywithpartners,sharingbestpractice,technicalexpertisetoachieveimprovementsin road safety.
2015 outcome
In discussions with suppliers check to ensure a commonunderstandingexistsastothemostsustainablesolution.
Ensureyouarecomfortablethatyoursupplierscanprovide evidence that they act in accordance with the Agency’s position on sustainability and its component partssuchasequalityanddiversity.
Ensureinvoicesarepaidpromptly.
Engagewithsuppliersandlearnfrombestpracticeinthesupplychain.
Where your role permits work with suppliers and partners to improve compliance and reduce risks that arecausedbydrivererror.
What individuals can do
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Highways Agency sustainable development plan 2012-2015
2 Working with society2.2 UnderstandingwiderimpactsAim: To makepositiveimpactsonqualityoflifeforthoseusing ournetworkandthoseaffectedbyit.
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Measuresinspecificstrategieswillsupport mainstreamingofsustainabledevelopment.
Use the project appraisal process to understand the social and distributional impacts of our work and take actiontomitigate.
Identifyopportunitiestopromoteandadvanceequalityof opportunity and foster good relations between differentgroupsinsociety.
Whererelevantuseequalityimpactassessmentstobuildarobustevidencebasetoinformdecisionmaking.
Developameasureofthesocialbenefitsofthe TrafficOfficerServicetositalongsidetheeconomicandnetworkreliabilitydriver.
Reducecasualtiesthroughtargetedinterventionsandrefinetheapproachtosafetyriskmanagementto furtherreducerisktoroadusersandworkers.
Identify key priority groups and work to target information and schemes with partners to improve complianceandroaduserbehaviour.
Reviseournoisepolicyandassessmentprocedures,adopting the principles set out in the noise policy statementforEngland.
Completenoiseinvestigationsanddetermine mitigationoptionsat2408importantareasidentifiedinDefras2008noiseactionplans.
Agency activity/measure
OutcomesofkeyHighwaysAgencystrategiesaredelivered.ExamplesincludetheEnvironmentStrategy, Aiming for Zero, the SafetyActionPlanandStrategyfordelivering our publicsectorequalityduty.
Routinelyassesstheeffectofourprojectsonpeopleandcommunitiestosupportbetterdecisionmaking.
Ourequality evidence base is becoming more completeandisbeingusedtoinformdecisions.
TrafficOfficerService recognised for the service providedtopeopleindifficultiesonthenetwork.
Minimiserisktoroadusersofcollisionswhichcauseinjuryandimpactontheirown/theirfamily’slives.
Ourdesignstandardsareresponsivetolocalneedsas well as to meet national economic objectives and to reflectEU/nationallegislativerequirements.
We will embed a sustainable approach to noise management into the HA business by adopting the principles set out in the NoisePolicyStatementforEngland.
2015 outcome
Considertheenvironmentalandsocialimplicationsofwhat we do and propose changes where improvementscanbemade.
Treat all people we come into contact with dignity andrespect.
Shareexperienceofbestpracticewithcolleagues.
Lookoutforopportunitiestopromoteexamplesofbestpracticeexternally.
Useyourentitlementtoupto3daysspecialleavetoundertakevoluntaryworkinyourcommunity(SeestaffhandbookannexE).Partnerorganisationsmayhavesimilarschemes.
What individuals can do
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Highways Agency sustainable development plan 2012-2015
2 Working with society 2.3 Responsiveprocessesandstandards
Aim: Todeliversustainableandequitableoutcomes.
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Provide advice to authors of standards, advice notes andspecifications,onincorporatingsocialandenvironmentalfactors.
Developadvicetoclarifyourexpectationsforsustainabilityforsuppliers.
Reviewallofourmajorbusinessprocessestoensuresustainableandequalityprinciplesareembedded.
ReviewtheProjectControlFramework to ensure alignmentwithoursustainabilityprinciples.
Integrate sustainability into all our processes through WayweWork.
Developasafetyactionplanandregionalroadsafetyreportguidanceclearlyidentifyingrequirements.
Work to understand options for more sustainable pavementengineering.
DevelopandissueaHighwaysAgencyfloodriskmanagementstrategyanddisseminate/implementwithinthesupplychain.
Continuetorefineourapproachestocommunicatingmessagestothetravellingpublic.
Agency activity/measure
Contractsandspecificationsclearlycommunicateoursocialandenvironmentalexpectations.
Sustainability and Equality is an integral part of all decisionmakingprocesses.
EnsureEUdirective2008/96/EConroadinfrastructuresafety management is followed with respect to road safetyinfrastructuremanagement.
A new approach to delivering sustainable pavement maintenanceandconstruction.
Modernisedtechnicaladvicetoreflectnewlegislationarisingfromthefloodsandwatermanagementact.
Provide timely and reliable information to users of our networkbyallreasonablemeans.
2015 outcome
Reporttoothersifaprocessorstandarddoesnotleadtosustainableorequitableoutcomes.
Makesuggestionstoimprovethesocialandenvironmentalbenefitsofastandardoradvicenoteyouusetodeliveraservice.
Ownersofprocessesshouldreviewregularlytoensuretheydeliversustainableoutcomes.
What individuals can do
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Highways Agency sustainable development plan 2012-2015
3 Future challenges3.1 Adaptingforchange
Aim: Ensureournetworkandbuildingestateareresilienttoenvironmental andsocietalchanges.
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MonitorandreviewtheAgencyclimate change adaptation risk assessment, and develop and maintainclimatechangeadaptationactionplan.
RoadsAcademycohortstogainskillstocontributetosustainabilitybyexploringnewwaysofworking.
Investigatethepressuresonresources(includingrareearthelements)thatcouldimpactontheAgency’sabilitytodeliveritsobjectives.
Developstrategiestomakeiteasierforroaduserstounderstandandcomplywiththerulesoftheroad.
EnsureallHighwaysAgencystaffandfacilitiesmanagement contractors are aware of our business continuitypolicyandmanagementprocess.
We will work with key delivery partners in order to contribute to the creation of coherent and resilient ecological networks, supported by a biodiversity actionplan.WewillparticipateinaDfTledforumwithother environmental stakeholders in order to inform future priorities for the enhancement of these green corridors.
Agency activity/measure
SoundprocesstomanagetheeffectsofclimatechangeontheAgency’sassets.
Graduates of the RoadsAcademy working in the highways sector act as catalysts for change in their ownorganisations.
Astrategytomanageourdependenceonfiniteresources which are currently essential to our ability to deliverourservices.
The SafetyFramework to facilitate change, to include managedmotorwaysandspeedlimitreviews.
Plans are in place to ensure continuity of Agency business in the event of an incident affecting any part ofourbuildingestate.
Ourcontributiontocoherentecologicalnetworks,through management of our soft estate is understood and our priorities are documented ref: NaturalEnvironmentWhitePaper
2015 outcome
Useyourownawarenessofexternalinfluencesthatcould affect our network to advise colleagues and influenceAgencyprocesses.
Be open to and embrace change to deliver sustainableandleanoutcomes.
What individuals can do
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Highways Agency sustainable development plan 2012-2015
3 Future challenges3.2 Continuousimprovement
Aim: To continuously improve the economic, environmental and socialoutcomesthatourservicesdeliver.
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Build carbon management into lean processes and considerresourceimpactsatdesignstages.
Committoindustryinitiativessuchasvoluntaryagreementsonresourceefficiency(egWRAPshalvingwastetolandfillcommitments).
Use corporate performance reporting to measure sustainabilitybenefits.
Seekexternalfeedbackonoursustainabilityperformanceandusethistodrivefutureperformance.
By2014reviewequalityprogressandoutcomesanddevelopnewobjectives.
Work towards embedding a continuous improvement culturewhereallstaffseektoimproveefficiencyinasustainable and consistent manner and are properly empoweredtomakethishappen.
SupportandenablethesupplychaintoadoptLeantechniquestoachievecontinuousperformanceimprovement.
Work towards realising our Aiming for Zero vision; ensuring that as an employer, designer and leading client, nobody comes to harm as a result of working forus.
Agency activity/measure
Measurableoutcomesfromdefinedbaselines:•Reducedcarbonemissionsfromouroperations.•Reducedwastetolandfillfromouroperations.•Reduceduseoffiniteresources.•Reducedwateruse.
Improved reliability of journeys as shown by the reliabilitymeasure.
Improvedcustomersatisfaction.
Progressive improvement in delivery of our equalityduty both internally and where suppliers deliver servicesonbehalfoftheAgency.
ContinuousimprovementinLean and SustainableDevelopment is being embedded as part of the cultureoftheAgency.
Ontargettomeetourgoalofeliminatingtheneedfor workers to be on the live carriageway by December2016.
2015 outcome
We all need to contribute our views on the Agency’s sustainabilityperformance.
Challengeanyprocessthatyoufeelcouldbedonebetteriemoresustainablyandormoreefficiently.
Makesuggestionsforpositiveimprovementtoprocesseswhenyouseeanopportunityforchange.
What individuals can do
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Highways Agency sustainable development plan 2012-2015
3 Future challenges3.3 Innovation
Aim: MakeInnovationintegraltoeverythingwedoinsearch ofsustainablesolutions.
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Encouragesupplychaintodevelopinnovativesolutions and remove internal barriers to sharing ideas fromoursuppliers.
Recognisestaffandsuppliersforinnovativeideas.
Deliverthekeyobjectivesoftheknowledgeprogramme.
Use intelligent transport systems to support the deploymentandfutureexploitationofManagedMotorways, and contribute towards meeting carbon emissiontargets.
Plan and develop a new sustainable development planandvisionfortheperiod2015to2020.
Identifyandexploitopportunitiestoenhanceandusenew innovative technologies to meet the network’s currentandfutureneeds.
Agency activity/measure
Berecognisedasanexemplarforencouragingsustainableinnovationinourwork.
Encourageandrecogniseoursuppliersforinnovativeapproachesthatdriveresourceefficiency,costsavingsandgobeyondlegalcompliance.
OurKnowledge programme is used to generate innovative solutions and to spread knowledge to the widercommunity.
Continuingaleadingroleinpioneeringintelligenttransport systems to improve journeys and the environment.
Progressive improvement in sustainability performance and clear direction on further steps on ourtransformationaljourney.
Ournetworkisresponsivetodemographicandothersocietalchanges.
2015 outcome
Makesuggestionsthatcouldimprovesustainabilityperformanceofourprocessesoroursuppliers.
SupplierstotakeopportunitiestoproposeinnovativeideastotheAgency.
What individuals can do
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Highways Agency sustainable development plan 2012-2015
© Crown copyright 2012. You may re-use this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view this licence, visit http://www.nationalarchives.gov.uk/doc/open-government-licence/ or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: [email protected].
This document is also available on our website at www.highways.gov.uk
If you have any enquiries about this publication please email [email protected] or call 0300 123 5000Please quote Highways Agency publications code: PR78/11
Highways Agency media services Bedford S120320
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