Upload
prosper-long
View
215
Download
2
Tags:
Embed Size (px)
Citation preview
Heuristic Evaluation
VINCENT SCHOENMAKERS
CARLOS A. TI JERINA IBARRA
EDGAR I. VILLANUEVA
Overview• Purpose of the Site
• User Tasks Performed
• Nielsen’s Heuristics
• Questions
Purpose of the Site• Buy, Sell or Trade-In your car.
• Online marketplace for car shoppers and sellers.
• It aggregates millions of new, used, and certified second-hand cars from thousands of dealers and private sellers.
• It also provides users with automotive reviews, shopping advice, and comparison tools for car financing and insurance information.
Available Tasks on the Site• Cars for Sale
• Sell my Car
• Trade-In my Car
• Car Research & Reviews
• Find Local Dealers
• Financing Deals (Loans)
• Insurance
User Tasks Performed• Search for a vehicle, compare multiple selections, and choose one to buy.
• Trade-in a vehicle successfully.
Nielsen’s Usability Heuristics
Visibility of System Status
User Task #1: Search for a Vehicle
User Task #2: Trade-in a Vehicle
Match between System and the Real World
User Task #1: Search for a Vehicle
User Task #2: Trade-in a Vehicle
User Control and Freedom
User Task #1: Search for a Vehicle
User Task #2: Trade-in a Vehicle
Consistency and Standards
Inconsistent navigation tab styles between tasks
Error Prevention
User Task #1: Search for a Vehicle
User Task #2: Trade-in a Vehicle
Recognition rather than Recall
User Task #1: Search for a Vehicle
User Task #2: Trade-in a Vehicle
Flexibility and Efficiency of Use
User Task #1: Search for a Vehicle
User Task #2: Trade-in a Vehicle*No Accelerators Found
Aesthetic and Minimalist Design
User Task #1: Search for a Vehicle User Task #2: Trade-in a Vehicle
Help Users Recognize, Diagnose, and Recover from Errors
User Task #1: Search for a VehicleUser Task #2: Trade-in a Vehicle
Help and Documentation
User Task #1: Search for a Vehicle
User Task #2: Trade-in a Vehicle
Questions?