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HeuristicEvaluation:Sprinterbus.netScreenshot1:
Screenshot1:Aestheticandminimalistdesign–Thehomepagedistractstheuserfromthemaintaskofreservingabusridebyfeaturingtoomanyclusteredoptionsandanadbannerthatchangestoooften.SeverityRating:1
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Screenshot2:Flexibilityandefficiencyofuse–Itisinitiallyuncleartotheuserwherethebuswillbedepartingfrominthedesiredcity.Anexperiencedusermayquicklyfindthatbyclickingonthecitymoreinformationwillappearregardingtheexactlocationofthebusstop.SeverityRating:2
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Screenshot3and4:Matchbetweensystemandrealworld–Themeaningoftheiconslistedunderthecommentscolumnareunknowntotheuseruntilhe/shescrollsallthewaytothebottomofthepagewherethereisaniconlegend.Thisinformationshouldbemorereadilyavailable,perhapsbymeansofahoverfeature.
SeverityRating:1Screenshot5:
Screenshot5:Consistencyandstandards–Inthedepartureportionofthesite,theuserknowswhenthebuswillleavefromeachlistedcity;however,inthedrop-offportionofthesitetheuserisgivenonetimeofarrivalforall5listedcitiessotheyareunawareofthetimetheywillbearriving.Thisisaninconsistentdeliveryofinformation.SeverityRating:2
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Screenshot6:Aestheticandminimalistdesign–Whentheuserisdirectedtopaymentoptions,toomanyoptionsareavailableandpresentedinsuchawaythatitinterfereswiththeuser’sabilitytopayefficiently.Perhapsaconsolidatedpaymentoptionfeaturewithadrop-downmenuwouldbemoreeffective.SeverityRating:2