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22/02/19, 8)30 AM Here are some tips to improve board reporting- Business News Page 1 of 7 https://www.businesstoday.in/opinion/columns/here-are-some-tips-to-improve-board-reporting/story/320709.html THE INDIA TODAY GROUP India Today Aaj Tak Business Today Oddnaari Cosmopolitan Ishq 104.8FM GDP Growth Forex Reserves Jobs Growth GST Unemployment Exchange Rate InGation Farm Loans Disinvestment FDI Fiscal DeFcit NPAs ECONOMY IN NUMBERS WE RECOMMEND Nasscom stops guiding What kinds of reports boards get and do? In the wake of Srikrishna panel finding ICICI ex-CEO Chanda Kochhar violating bank norms and propriety in favour of her husband, and the bank rightfully deciding to take back the very fortunes she was amassing, many experts wonder why the then board Home OPINION Columns Story M Muneer & Ralph Ward New Delhi Last Updated: February 20, 2019 | 20:18 IST Here are some tips to improve board reporting The quality of board decision-making is directly tied to the quality of the inputs that a board gets. Inadequate, confusing, sloppy, overly complex or just plain wrong reporting to the board will trigger disaster for the enterprise. Search BUSINESS TODAY DAILY NEWSLETTER SUBSCRIBE Enter Your Name Enter Your Email India You agree to our privacy and cookie policy while login to our website* Many experts wonder why the then board members, who had given ICICI Bank former CEO Chanda Kochhar a clean chit despite the report, are getting away without any penalty or charges. MORE ECONOMY CORPORATE MARKETS MONEY INDUSTRY TECH OPINION PHOTOS VIDEOS MAGAZINE

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22/02/19, 8)30 AMHere are some tips to improve board reporting- Business News

Page 1 of 7https://www.businesstoday.in/opinion/columns/here-are-some-tips-to-improve-board-reporting/story/320709.html

THE INDIA TODAY GROUP India Today Aaj Tak Business Today Oddnaari Cosmopolitan Ishq 104.8FM

GDP Growth

Forex Reserves

Subsidies

Money Coming In

FDI

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Money Going Out

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ECONOMY IN NUMBERS

WE RECOMMEND

Nasscom stops guiding

What kinds of reports boards get and do? In the wake ofSrikrishna panel finding ICICI ex-CEO Chanda Kochharviolating bank norms and propriety in favour of her husband,and the bank rightfully deciding to take back the very fortunesshe was amassing, many experts wonder why the then board

Home OPINION Columns Story

M Muneer & Ralph Ward New Delhi Last Updated: February 20, 2019 | 20:18 IST

Here are some tips to improve boardreportingThe quality of board decision-making is directly tied to the quality of the inputs that a boardgets. Inadequate, confusing, sloppy, overly complex or just plain wrong reporting to the boardwill trigger disaster for the enterprise.

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Many experts wonder why the then board members, who had given ICICI Bank former CEO Chanda Kochhar a cleanchit despite the report, are getting away without any penalty or charges.

MOREECONOMY CORPORATE MARKETS MONEY INDUSTRY TECH OPINION PHOTOS VIDEOS MAGAZINE

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22/02/19, 8)30 AMHere are some tips to improve board reporting- Business News

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annual IT growth;cautiously optimisticfor FY20

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members (who had given her a clean chit despite the report)are getting away without any penalty or charges.

When you think about it, boards rarely develop their own workproduct. The great majority of the time, they review, monitor,question or approve information presented to them by others.Since the outside independent directors of a board areamateurs in many ways to deal with the work of the company'sprofessional managers, this is inevitable, but it brings obviousdangers.

The quality of board decision-making is directly tied to thequality of the inputs that a board gets. Inadequate, confusing,sloppy, overly complex or just plain wrong reporting to theboard will trigger disaster for the enterprise.

While this applies to information the board receives frommanagers, it is also an issue for committee reporting to the fullboard - turning the complexities of audit or pay issues into aquick summary for the board is certain to leave many gaps.

What can a board seriously do to avoid the "Garbage In,Garbage Out" reporting syndrome? Does this fall intoregulatory compliance or fiduciary duties? By taking a wrongdecision based on lack of adequate information will always landboard members in soup eventually. If it is not happening today,that does not mean it is the right thing.

Just as in Chanda and ICICI board issue, if the board didn'thave access to the Srikrishna panel report, it is one thing but ifthey had the access but in an abridged format, board memberscannot feign ignorance, can they?

Here are a few suggestions for boards to get quality of reportsimproved:

Make one person the board's advocate for information.This is most likely the board chair if he or she isindependent, though it could also be a lead director. Thisinformation wrangler should be an independent director,and represent the needs and wants of the independentmembers. Only a leader with strong standards on the valueof good board information can make this effective. He orshe should become the person who board members (andcommittee members) lobby for information that is clear,timely, succinct and accessible.

Make questions on board information quality a big part ofboard (and board chair) evaluation to assure goodfeedback. And to give the role upstream muscle, topmanagers who provide material to the board should haveboard information satisfaction built into their jobevaluation.

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22/02/19, 8)30 AMHere are some tips to improve board reporting- Business News

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The board information wrangler and the full board canimprove their input by judiciously paring back andrationalising reports that come to the board. Build andenforce tests for this: How important is this particular datato board decision-making and monitoring? Is a reportcrucial to the board's role, or is it only good to know? Areparticular numbers showing needed KPIs, financial or salesmetrics, legal compliance, or metrics of interest toinvestors or analysts? If the case can't be made under someof these headings, why are they in your board folder?

Even with the board-led shapeups such as the onesdescribed above, most board reporting metrics are stillsubjective calls by managers. Someone decides this is orisn't important, data reported shifts over time, and long-term trends can be missed. Modern data managementsystems and board portals let you automate much of theboard information capture process. It will be good to buildreporting tools into your management information system(MIS) that capture the data your board wants, and thenassure your board portal includes the same and reports it.Subjective judgment calls become objective reports. This iseven more valuable for data-driven committee information,such as audit and compliance.

Reports from management to the board may needimprovement, but intra-board reporting - committees ofthe full board - brings its own headaches. As above,standardisation is your friend. It is good to have eachcommittee submits a form or template before the boardmeeting. Since the great majority of committee reports willcover the same repeating matters, a layout that essentiallyfollows the committee's minutes should be able to quicklyand easily transfer most action items to the full board. Thatway the precious time of the board is well spent.

What types of reports are better - Written or oral? Thereare plusses and minuses either way. The oral board reportscan cut to important matters more quickly in the full boardmeeting, but if you are taking the above simplified"minute"-based approach, you are really just reading fromthe paper directors have in front of them. A blend of oralcommittee summary with online links to the minutes andany associated minutes let the report be accessed by alldirectors before the board meeting will be preferable forbetter decision making. This can significantly reducemeeting time.

Next time, if you are a board member, insist on some of theabove suggestions to the management. And if you are amanagement member committed to providing information to

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your board, do remember some of the above to get bettersupport and alignment from your board.

In the board master class and certification programme thatRalph is planning to conduct in India over the next one year,much such useful information will be shared for boards todeliver better.

Ralph is a global authority on boards, and Muneer isco-founder and chief evangelist at the non-profitMedici Institute.

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Go for the kill! Best time todismember a crumbling Pakistan -economically, geographically &militarily

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JOHN THOMAS M 25 points

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Very relevant topic for the people who involved in board matterട. Agree with the 6Suggestions mentionedd at the last. Thought provoking and well judged suggestions.

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