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1 Henri de Jongste, Jacksonville, February 2008, henri.dejongste@fh-dor tmund.de International Meetings Drs. Henri de Jongste Senior lecturer at FH Dortmund University of Applied Sciences and Arts Member of SIETAR Contributor to DIA, www.dialogin.com

Henri de Jongste, Jacksonville, February 2008, [email protected] International Meetings Drs. Henri de Jongste Senior lecturer at FH Dortmund

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Page 1: Henri de Jongste, Jacksonville, February 2008, henri.dejongste@fh-dortmund.de1 International Meetings Drs. Henri de Jongste Senior lecturer at FH Dortmund

1Henri de Jongste, Jacksonville, February 2008, [email protected]

International Meetings

Drs. Henri de Jongste

Senior lecturer at FH Dortmund University of Applied Sciences and Arts

Member of SIETAR

Contributor to DIA, www.dialogin.com

Page 2: Henri de Jongste, Jacksonville, February 2008, henri.dejongste@fh-dortmund.de1 International Meetings Drs. Henri de Jongste Senior lecturer at FH Dortmund

2Henri de Jongste, Jacksonville, February 2008, [email protected]

International Meetings

Page 3: Henri de Jongste, Jacksonville, February 2008, henri.dejongste@fh-dortmund.de1 International Meetings Drs. Henri de Jongste Senior lecturer at FH Dortmund

3Henri de Jongste, Jacksonville, February 2008, [email protected]

International Meetings

Page 4: Henri de Jongste, Jacksonville, February 2008, henri.dejongste@fh-dortmund.de1 International Meetings Drs. Henri de Jongste Senior lecturer at FH Dortmund

4Henri de Jongste, Jacksonville, February 2008, [email protected]

International Meetings

GERMANY

Federal republic in heart of Europe, 16 „Länder“

Federal capital: Berlin

82m inhabitants

Language: German (native language of 105m people)

1990 re-unification: 25% increase in pop., 45% increase in surface area

Page 5: Henri de Jongste, Jacksonville, February 2008, henri.dejongste@fh-dortmund.de1 International Meetings Drs. Henri de Jongste Senior lecturer at FH Dortmund

5Henri de Jongste, Jacksonville, February 2008, [email protected]

International Meetings

GERMANY

Third-biggest economy in the world (after USA, Japan)

Biggest exporter in the world

Founder-member of European Union

Home to Mercedes, Volkswagen, Porsche, SAP, Lufthansa and many, many highly successful SMEs

Page 6: Henri de Jongste, Jacksonville, February 2008, henri.dejongste@fh-dortmund.de1 International Meetings Drs. Henri de Jongste Senior lecturer at FH Dortmund

Henri de Jongste, Jacksonville, February 2008, [email protected] 6

International Meetings

GERMANY

GDP per capita (2006)

Germany $39,650 (19th)

US $45,594 (9th)

Human development index

Germany 22nd

US 12th

Page 7: Henri de Jongste, Jacksonville, February 2008, henri.dejongste@fh-dortmund.de1 International Meetings Drs. Henri de Jongste Senior lecturer at FH Dortmund

7Henri de Jongste, Jacksonville, February 2008, [email protected]

International Meetings

Communication is a social activity

Any act of communication contains propositional information as well as social information

Language use mirrors people’s world view in a given cultureIn intercultural communication different world views and ways of expressing them meet

Own experience in Germany after having grown up in the Netherlands

Interest in those world views => interest in culture and communication

Page 8: Henri de Jongste, Jacksonville, February 2008, henri.dejongste@fh-dortmund.de1 International Meetings Drs. Henri de Jongste Senior lecturer at FH Dortmund

8Henri de Jongste, Jacksonville, February 2008, [email protected]

International Meetings

EMIC APPROACHGerman ideology (a personal view)

Equality

Compartmentalisation

Order/Stability/Control

Perfectionism

Honesty

Page 9: Henri de Jongste, Jacksonville, February 2008, henri.dejongste@fh-dortmund.de1 International Meetings Drs. Henri de Jongste Senior lecturer at FH Dortmund

Henri de Jongste, Jacksonville, February 2008, [email protected] 9

International Meetings

Equality

Equal opportunities for everyone

Horizontal politeness in terms of address

Strong anti-nepotism

No elites unless on the basis of (academic!) merit

Respect for achievement

Striving for consensus among those involved

Generous distribution of written information

Page 10: Henri de Jongste, Jacksonville, February 2008, henri.dejongste@fh-dortmund.de1 International Meetings Drs. Henri de Jongste Senior lecturer at FH Dortmund

Henri de Jongste, Jacksonville, February 2008, [email protected] 10

International Meetings

Compartmentalisation

Strong sense of ownership of objects as well as

tasks/areas of responsibility

Clearly defined borders between territories

Clearly defined borders between responsibilities and

tasks

Strong separation between the professional and the

social

Careful planning even in social life

Page 11: Henri de Jongste, Jacksonville, February 2008, henri.dejongste@fh-dortmund.de1 International Meetings Drs. Henri de Jongste Senior lecturer at FH Dortmund

Henri de Jongste, Jacksonville, February 2008, [email protected] 11

International Meetings

Order/Stability/ControlView of world as fundamentally static/stable Commitment to long-term solutions Dislike of improvisingPreference of clear structuresRespect for expertiseRespect for established methodsRespect for theoriesRespect for rules and plansNeed for detailed preparationResistance to changeConservatism (tendency to be inward-looking), pessimism

Page 12: Henri de Jongste, Jacksonville, February 2008, henri.dejongste@fh-dortmund.de1 International Meetings Drs. Henri de Jongste Senior lecturer at FH Dortmund

Henri de Jongste, Jacksonville, February 2008, [email protected] 12

Humor in International Business Contexts

Honesty

Reliability, trustworthiness (What you say is what you do)Plain speaking rather than diplomacy or humor in workplaceCommitment to objective truth and time indicationsClarity more important than empathyNeed for written recordsExpressed commitment is real commitment

Page 13: Henri de Jongste, Jacksonville, February 2008, henri.dejongste@fh-dortmund.de1 International Meetings Drs. Henri de Jongste Senior lecturer at FH Dortmund

Henri de Jongste, Jacksonville, February 2008, [email protected] 13

Perfectionism

Strong pride in personal achievement, difficulty admitting guiltOpen show of personal ambition and competitivenessRespect for achievementRespect for precision