HelpPhone

•Mobile device that helps vulnerable elderly people to obtain necessary healthcare information and connects them to healthcare people

AUDIENCE

• Most vulnerable elderly people who need healthcare information

• Elderly people who have no one to depend on or don’t want to rely on their family

• Elderly people who live a very poor quality of life

BEHAVIOR

• Vulnerable elderly people seek for healthcare information easily

• Elderly people have a better way to communicate with doctors, volunteers, and healthcare related people

• Elderly people attain peace of mind by easing the despair of worrying about their uncertain situation

CONDITION

• Living with a long-term illness or limited mobility

• Having low ability to remain financially independent

• Spending most of the time alone

• Having no PCs

• Having disconsolateness from a spouse’s loss or uncertainty about death

DEGREE

• Reach 100% of the most vulnerable elderly population in order to decrease the incidence of isolation.  Reach out to 100% of the isolated individuals so that they can engage with society and hear "voices that care" through their HelpPhones.

SITUATION

• The number of 65 years and over population is getting increased globally.

• The rate of unknowingly death of solitary older people is augmenting.

CULTURE

• The vulnerable older people are socially isolated and marginalized

USABILITY

• Use a mobile device as an essential communication tool

• Older people who don’t know how to read or write also can use the device easily

• Utilize skype video to maximize communication efficacy.

• Sound effects can give older people immediate feedback of pressing buttons

THEORY

• Multimedia Principle:

using graphic buttons, sound effect and animation

• Induce meta-cognitive thinking in viewers

• learning in informal settings.

SCALABILITY

• Translate into different language

• Implement with culturally familiar symptoms and diseases

• The contents can be easily augmented and further updated.

SUSTAINABILITY

• Creative Common License available to end users and NGOs which they can distribute to end users.

• Apply for grants such as “National Legal Assistance and Elder Rights”, “Elder Care Locator,” or “At&T Foundation.”

THANK YOUJaehi Jung