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© 2016 Willis Towers Watson. All rights reserved.
August 30, 2016
Helping You Prepare For Your
Upcoming Medicare Enrollment
OneExchange
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 2
Who We Are
Your Future Coverage
OneExchange – For Your Benefit
A Deeper Dive – Benefit Advisors, Private Exchange,
Optimize Savings
Health Reimbursement for You
Next Steps
Questions and Answer
OneExchange Medicare Insurance Marketplace
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 3
Towers Watson
over
100 years experience
First & Largest
private Medicare Exchange
Personalized options with plans from a nationwide network of carriers
More Choice, More Flexibility
– Better Value
Licensed benefit advisor
provides guidance &
ongoing advocacy
Over 1.5-million retirees served across
540+ employers
Our
11th annual enrollment season
Founded in 2004
No fees
for our
service
OneExchange Service Centers
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 4
Operating hours:
Monday – Friday, 8:00 a.m. until 9:00 p.m. Eastern Time
100% Domestic Workforce No Outsourcing!
Salt Lake City,
UT
Dallas, TX
Phoenix, AZ
Plans and Insurers
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 5
Wide selection of plans from leading national / regional insurers
Medicare
Advantage
Medicare Supplement
(Medigap)
Prescription Drug
(Part D)
Dental and Vision Plans Available
© 2016 Willis Towers Watson. All rights reserved.
Your Future Coverage
Your Future Coverage
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 7
How Medicare coverage works
Primary Coverage
Medicare A and B
Additional Coverage (your choice)
*Medicare Advantage with
Prescription Drug (MAPD) or
*Medigap + Prescription Drug
Optional Coverage (your choice)
Dental Plans
Vision Plans
Your Medicare Options
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 8
Option 1: MAPD: Medicare Advantage + Part D Prescription Drug plan
* Note that Medicare Advantage plans are generally network based plans.
MAPD HMO PPO
MEDIGAP
PLAN
Your Medicare Options
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 9
Option 2: Medicare Supplement Insurance (Medigap) and
Part D Prescription Drug plan
Part D
Prescription
Drug Plan
Note: You may need to pay your first premium
when you enroll in coverage.
PART D
PLAN
MEDIGAP
PLAN
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 10
Medicare Supplement Insurance (MediGap) – Lettered Policies
Medicare Supplement Insurance (Medigap) Policies
Benefits A B C D F G K L M N
Medicare Part A coinsurance
and hospital costs (up to an
additional 365 days after
Medicare benefits are used)
100% 100% 100% 100% 100% 100% 100% 100% 100% 100%
Medicare Part B coinsurance
or copayment 100% 100% 100% 100% 100% 100% 50% 75% 100% 100%
Blood (first 3 pints) 100% 100% 100% 100% 100% 100% 50% 75% 100% 100%
Part A hospice care
coinsurance or copayment 100% 100% 100% 100% 100% 100% 50% 75% 100% 100%
Skilled nursing facility care
coinsurance 100% 100% 100% 100% 50% 75% 100% 100%
Part A deductible 100% 100% 100% 100% 100% 50% 75% 50% 100%
Part B deductible 100% 100%
Part B excess charges 100% 100%
Foreign travel emergency
(up to plan limits) 80% 80% 80% 80% 80% 80%
Source: CMS Out-of-Pocket
limit in 2016
$4,960 $2,480
Medigap in Massachusetts
Part D Plans – 5 Tiers of Co-Pays
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 12
A prescription drug plan will typically
break the formulary into “tiers.” The tiers
correspond to the copayment or
coinsurance the beneficiary will pay.
Cost-sharing increases with the tier
number.
Tier 1 is the least expensive, tier 4 or 5 is
the most expensive.
Tier descriptions:
Tier 1 preferred generic
Tier 2 non-preferred generic
Tier 3 preferred brand
Tier 4 non-preferred brand
Tier 5 specialty drugs or injectable
medicine
Medicare Prescription Drug Coverage 2017
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 13
Catastrophic Coverage
Coverage Gap
Initial
Coverage Deductible
You Pay Full Retail
Until Deductible is Met
2017 - $0 to $400
You pay copays for
your plan coverage
for the first $3700 in
actual costs of
Medications
You pay 40% of Brand Name
and 51% of Generics until
your out of pocket costs
reach $4950; Pharmaceutical
contributions will count
towards the $4950 TrOOP
You Pay $3.30 for
Generics and $8.25 for
Brand Name or 5% -
whichever is greater
Eversource is providing
additional financial
assistance for
your catastrophic Rx
expenses
Only 25% reach
Donut Hole
Only 4% reach
Catastrophic
Catastrophic Funding
Additional level of benefit for participants with high drug costs
Eversource will reimburse all out-of-pocket prescription drug expenses
once the Part D catastrophic level of coverage has been reached.
You must submit proof that the Part D catastrophic level has been
reached. You can use your monthly statement from your prescription
drug carrier.
More information about this benefit will be included in your Funding and
Reimbursement Kit
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 14
© 2016 Willis Towers Watson. All rights reserved.
A Deeper Dive Into Our Process
The OneExchange process
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 16
Consultative
Process
Simplified
Selection
Effortless
Enrollment
Ongoing
Advocacy
Education
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 17
Getting Started Guide:
Prepare for your enrollment
Pre-existing conditions will not
limit your plan selection*
Make an appointment to enroll
Call Toll Free
1-855-885-5730
Medicare.OneExchange.com/Eversource
Education
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 18
Enrollment Guide:
Understand your options
Review Medicare basics
What to expect during your
enrollment call
FAQs
Appointment confirmation
Make an appointment to enroll
Call Toll Free
1-855-885-5730
Medicare.OneExchange.com/Eversource
Benefit Advisors
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 19
Licensed / Certified / Appointed
OneExchange University™
Average age 43
Objective & unbiased
100% domestic workforce
Benefit advisors are available:
Monday – Friday, 8:00 AM. until 9:00 PM Eastern Time
Decision Support Tools
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 20
Prescription Profiler
Medicare.OneExchange.com/Eversource 24/7 access to your information
Load in your prescriptions
Shorten your time on the phone with us!
Decision Support Tools
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 21
Help Me Choose
comparison tool
Enrollment Process
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 22
Benefit Advisors
Benefit Advisors can discuss
coverage options with anyone
Application Data Processors
Telephonic enrollment
100% of calls are recorded
Enrollment Process
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 23
Review the plan(s) that you selected
– the selection confirmation letter
will be sent shortly after you enroll.
This letter confirms that your
applications have been submitted.
Selection Confirmation Letter
Personal Guidance
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 24
Navigation
Enrollment
Prescription
changes
Affordability concerns
Reimbursement issues
Late enrollment
HRA
Annual plan review
The plans you select continue on year
to year. No need to re-enroll in the fall
unless you want to make a plan change.
An Ongoing Advocate
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 25
Health Reimbursement Arrangement (HRA)
Health Reimbursement Arrangement
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 26
Your HRA funding will
be
available
January 1, 2017
Unused funds DO roll
over
If you are eligible, Eversource will make an
annual contribution
to a Health Reimbursement Account (HRA)
You may use HRA funding to reimburse
yourself for eligible medical, prescription
drug, dental, vision, and Part B premiums, as well
as eligible out-of-pocket healthcare expenses
Tax-free account used to reimburse you
for eligible health care expenses — you pay first
and then get reimbursed
Qualify for your Health Reimbursement Arrangement
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 27
Enroll in a medical plan through OneExchange before your enrollment
period ends on, 12/31/2016, to have access to your HRA.
Must remain enrolled through OneExchange each year to continue to
have access to your HRA or permanently forfeit the rights to your HRA.
We recommend you schedule a call to enroll.
You can also go online to investigate your options.
Health Reimbursement Arrangement
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 28
You may be reimbursed up to the amount
available in your HRA!
Health Reimbursement Arrangement
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 29
Options for Reimbursement
$ $
Option 1
Automatic
Reimbursement (including recurring premiums)
Participant
OneExchange Insurance
Carrier
Participant
OneExchange Insurance
Carrier
Option 2
Manual
Reimbursement
Up to the
amount
available in
your HRA
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 30
Next Steps
What You Need To Do: Action Required!
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 31
Find your Medicare Card!
Contact OneExchange
1-855-885-5730
Call now to complete your profile
and schedule an enrollment
appointment
You will need your Medicare card,
prescription list, and doctor and
hospital information
Schedule your enrollment call
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 32
Questions and Answers
? !
© 2016 Willis Towers Watson. All rights reserved. Proprietary and Confidential. For Willis Towers Watson client use only. 33
Call Now, We Are Ready!
1-855-885-5730
Medicare.oneexchange.com/Eversource
Thank you!