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Helping providers connect patients to quitline support

Helping providers connect patients to quitline support

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Page 1: Helping providers connect patients to quitline support

Helping providers connect patients to quitline support

Page 2: Helping providers connect patients to quitline support

Agenda

•What is the Call it Quits Referral Program?•How does the program work?•What are the benefits to using it?•Oral health and tobacco cessation

Page 3: Helping providers connect patients to quitline support

Most tobacco users want to quit.

You and your staff can be the motivation they need to do it.

Provider Involvement

MedicationCessation Counseling

Page 4: Helping providers connect patients to quitline support

Everyone has access to cessation support.

Health Plan Quitlines QUITPLAN®

Services

Page 5: Helping providers connect patients to quitline support

A Collaborative ApproachMN Health Plans

ClearWa

y MinnesotaSM

Call it Quits Collaborative

Page 6: Helping providers connect patients to quitline support

How does it work?

Assess patient’s

tobacco status and interest in

quitting

Complete referral form and fax to

Central Triage

Central Triage identifies

appropriate Quitline

Quitline contacts patient

Patient outreach results

returned to you

Page 7: Helping providers connect patients to quitline support

Patient Experience

• Individually tailored calls from a quitline coach• Unlimited calls to a quitline coach • Program materials via mail• Prescription consultation (nicotine replacement

therapies)• Over-the-counter (OTC) fulfillment*

*costs vary depending on the individual’s benefit coverage

Page 8: Helping providers connect patients to quitline support

Provider Benefits

It’s a free program for both clinics and patients.

Make patients referrals with a single fax.

Monitor your patient enrollments.

Page 9: Helping providers connect patients to quitline support

A Proactive Approach

Patient

Page 10: Helping providers connect patients to quitline support

A Brief Tobacco Intervention: The 5As

•Ask about tobacco use.•Advise the patient to quit.•Assess readiness to quit.•Assist the patient in quitting.•Arrange for follow up.

Page 11: Helping providers connect patients to quitline support

How can I get started?

1. Register your practice at www.health.mn.gov/callitquits.

2. Once confirmed, you can refer patients immediately.3. Additional resources well be mailed, but are also

online.4. Monitor your referrals, as needed.5. We’ll send quarterly updates with additional tips and

tools.

Page 12: Helping providers connect patients to quitline support

Brianna [email protected]

www.health.mn.gov/callitquits

Page 13: Helping providers connect patients to quitline support

The Two Realities for Oral Health Care Providers Regarding Tobacco Cessation for PatientsWhat we know vs. what we do

Presenter: Greg Hanson

Page 14: Helping providers connect patients to quitline support

What we know about the patient

Smokers go to the dentist

Patients trust what

we say

Most smokers want to

quit

A unique opportunity

to help them quit

Page 15: Helping providers connect patients to quitline support

What we know about the patient

Unique opportunity

Small step approach

Call it Quits and Cessation Medication

Best outcome

Page 16: Helping providers connect patients to quitline support

Our roles

RDHDental

TherapistDentist

• Educate• Preventative Care• Assess and

Counsel

• Educate• Assess disease• Formulate

treatment plans

• Diagnose• Treat

Page 17: Helping providers connect patients to quitline support

The harms of tobacco use

Page 18: Helping providers connect patients to quitline support

The harms of tobacco use

• Impact of nicotine• Impact of tar• Impact on oral health• Cessation reduces impacts over time

Page 19: Helping providers connect patients to quitline support

What we do: The other reality

Page 20: Helping providers connect patients to quitline support

Perceived barriers

Time Lack of support

Patient alienation

Lack of knowledge

Self-perception of dentist role

Page 21: Helping providers connect patients to quitline support

SummaryTwo realities

exist

Great tools exist

An ideal environment

exists

Page 22: Helping providers connect patients to quitline support

Dr. Greg [email protected]

“When you come to a fork in the road, take it.”Yogi Berra