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CARY ISKOWITZ EDISON, NEW JERSEY 08817 CELL: (732) 754-3990 CARYI865@GMAIL.COM LINKEDIN PROFILE- HTTPS://www.linkedin.com/in/caryiskowitz Professional Summary Systems Administrator highly experienced with hands-on network and desktop administration; supporting a user base of 450 professional software developers, administration, and management personnel in a Windows environment. Installed, and maintained hardware and software Analyzed problems, solved troubleshooting issues and built servers Incorporated Help Desk support for desktops, laptops, and printers Transferred 450 users to a new facility –requiring a duplicate network Highly experienced in setting up and troubleshooting user accounts in the Active Directory Managed assembly of print servers, monitored inventory, and coordinated repair efforts Technical Knowledge Built and maintained servers PC Maintenance and Repair Desktop Installation Software/Hardware updates Virus/Spyware Cleaning Microsoft Office Suite 2010, 2013 Dell Desktops, Laptops, Semantic Backup Intel Wireless Products Set up accounts in Active directory Dell diagnostic tools Cloud: Crash Plan Education and Training DeVry University September 2013 - October 2015 Bachelor of Science in Technical Management Successfully utilized Microsoft Office Suite 2010, 2013 including Access, Excel, Word, and PowerPoint to develop and administer reports, spreadsheets, and databases. Applied Microsoft Visio, Microsoft Project 2010 and Minitab 16 programs for a variety of projects. Highly Educated and skilled in all areas of Management. Program Grade Point Average 3.69 Dean’s List Recipient Fall 2013 – Summer 2015 Experience Mission Solutions Engineering- Moorestown, NJ November 2010 - June 2013 Network Engineer

Help Desk Technical Support Specialist in New York City Resume Cary Iskowitz

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Cary Iskowitz is a Systems Administrator highly experienced with hands-on network and desktop administration.

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Page 1: Help Desk Technical Support Specialist in New York City Resume Cary Iskowitz

CARY ISKOWITZEDISON, NEW JERSEY 08817 CELL: (732) 754-3990 [email protected]

LINKEDIN PROFILE- HTTPS://www.linkedin.com/in/caryiskowitz

Professional SummarySystems Administrator highly experienced with hands-on network and desktop administration; supporting a user base of 450 professional software developers, administration, and management personnel in a Windows environment.

Installed, and maintained hardware and software Analyzed problems, solved troubleshooting issues and built servers Incorporated Help Desk support for desktops, laptops, and printers Transferred 450 users to a new facility –requiring a duplicate network Highly experienced in setting up and troubleshooting user accounts in the Active Directory Managed assembly of print servers, monitored inventory, and coordinated repair efforts

Technical Knowledge

Built and maintained servers PC Maintenance and Repair Desktop Installation Software/Hardware updates Virus/Spyware Cleaning Microsoft Office Suite 2010, 2013 Dell Desktops, Laptops, Semantic Backup Intel Wireless Products Set up accounts in Active directory Dell diagnostic tools Cloud: Crash Plan

Education and Training DeVry University September 2013 - October 2015Bachelor of Science in Technical Management

Successfully utilized Microsoft Office Suite 2010, 2013 including Access, Excel, Word, and PowerPoint to develop and administer reports, spreadsheets, and databases.

Applied Microsoft Visio, Microsoft Project 2010 and Minitab 16 programs for a variety of projects. Highly Educated and skilled in all areas of Management. Program Grade Point Average 3.69 Dean’s List Recipient Fall 2013 – Summer 2015

ExperienceMission Solutions Engineering- Moorestown, NJ November 2010 - June 2013 Network Engineer

Provided computer help desk on-site support to over 450 production and management staff. Performed diagnostic and troubleshooting of system issues; documented help desk tickets/resolutions and

maintained equipment inventory lists. Assembled server’s domain and user accounts, solved troubleshooting issues, established profiles; updated e-mail

accounts utilizing Active Directory Domain. Executed Semantic Backup Executive and Crash Plan on a daily basis for off-site security and disaster recovery. Upgraded users from Microsoft Office 2007 to Microsoft Office 2010; Windows XP to Windows 7, Lotus Notes

to Microsoft Outlook Exchange Server, Adobe Updates, Software Upgrades as needed.

Computer Sciences Corporation- Moorestown, NJ March 2001- October 2010 System Administrator

Provided computer help desk support and technical training on hardware/software to end users. Documented help desk tickets/resolution for parts such as motherboard, power supply, and hard drive; replace

various parts, reinstall software. Performed set up, break down, transport, and safe return of government owned equipment. Participated in group projects include setting up Arm Finance System and Arm server, Microsoft SQL Server,

Cygwin Installation, and set-up of forty computers at the training center.