500 Montgomery Street, Suite 400 w Alexandria, VA w (571) 483-2100 w (571) 483-2101 (Fax)

CORPORATE CAPABILITIES

Corporate Profile

Core Competencies

Management and Organizational Approach

Summary

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Founded 1981 as a Sole Proprietorship

Continuous Business Operations for over 25

years

Incorporated 1989 in Maryland

Financially Stable Top Secret Facility Security Clearance

Proactive Executive Management

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•Provide the highest quality service to our customers in a timely, reliable, and professional manner.Customer Satisfaction

•Recruit and educate employees to perform all tasks with the highest quality of expertise.Technical Excellence

•Remember that performance, honesty, and reliability build a good reputation, and the good reputation of SSA and our employees is the basis of client trust.

Integrity

•Understand project roles and how those roles and responsibilities relate to the overall success of the company; then perform them reliably. Maintain a corporate environment that ensures that employees work cooperatively, and realize that when one of us succeeds we all succeed.

Teamwork

•Continuously strive to provide for the needs and growth of our employees.Employee Wellbeing

SSA’s Core Values provide guidance for all activities and actions

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OPERATIONS MANAGEMENT

INFORMATION

TECHNOLOGY

OPERATIONS

BASE OPERATIONS

AND LOGISTICS

ADMINISTRATIVE

OPERATIONS

SSA provides its clients the expertise and ability to effectively and efficiently organize, manage, and perform mission-critical operational tasks and objectives. We leverage our unique skills, disciplines, experience, and knowledge in three

primary operations realms – IT Operations, Base Operations/Logistics, and Administrative Operations.

These combined attributes of performance, management, skills, and expertise we call OPERATIONS MANAGEMENT

SSA delivers premier Operations Managementexpertise in support of client’s critical operations

activities.

SSA provides services in three business operations disciplines:

• Information Technology (IT) Operations

• Base Operations/Logistics Services

• Administrative Operations

SSA strategically selects and pursues opportunities that leverage internal skills and key

corporate relationships.

SSA competitively prices its work and strives to provide optimal value to its customers.

We embrace and actualize our core values.

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FEDERAL

• Agriculture

• Air Force

• Army

• Energy

• EPA

• GSA

• Navy

• Transportation

• Treasury

COMMERCIAL

• CACI

• EDS

• SRA International

• St. Paul Computer Center

• T3 Corporation

• Verizon

STATE & LOCAL

• Anne Arundel County

• District of Columbia

• Maryland Government

• US Virgin Islands Government

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ITES2 (subcontractor to QSS Group/Perot Systems)

GSA IT Schedule 70

GSA Logistics Worldwide (LogWorld)

SeaPort-e

Blanket Purchase AgreementFt. Detrick, MD.

US House Of Representatives – SETA(System Engineering and Technical Assistance)

SSA has flexible contracts/vehicles in place to

address specific client/organization needs

SSA has access to several GWACs to meet IT and

Logistics needs of government organizations

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USAMMDASSA provides database development, administration, maintenance, and technical services in support of various mission-critical data stores and systems

USAG DOIM – Ft. Detrick. MDSSA provided and managed TIER I and TIER II customer support, and provides Computer Operations, Data Center, and Network Engineering services to the USAG DOIM and US Army Medical personnel on a worldwide basis.

National Guard BureauSSA provides application development support for the National Guard Bureau’s (NGB) Readiness Tracking and Sourcing Tool.

EPASSA provided executive IT support, process re-engineering, workflow analysis, and customer support services to the EPA’s Office of the Administrator and Office of Civil Rights

• Executive IT Management and Strategy Support

• Help Desk and Customer Service • Desktop Management • Network Management • Server Management • Data Center and LAN Admin. • Wireless Technology • Application and DB Development • IA and Security Operations • Contingency/Disaster Response

Planning

SSA provides technology services in a variety of IT disciplines. Our best-practice and performance-driven approach ensures quality, and consistent achievement of objectives. Example activities include:

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NAVICP – Philadelphia/ Mechanicsburg

SSA provides operations support services including mailroom, defense messaging service, courier service, express package receipt and delivery and recycling services

AJCC - Raven Rock Mountain Complex SSA screens all incoming cargo through the Remote Distribution Facility, manages the supply warehouse, performs inventory management and related logistics support services

US Army Garrison, Ft MonmouthSSA provides a diverse set of services to the Directorate of Logistics, including the Logistics Modernization Program, Installation Property Book Office, Equipment Management Services, and Material Support Services

Air Force Special Operations Command SSA provided essential supply services, including Procedures and Analysis, Inventory Management, Document Control, Hazardous Materials Pharmacy and Pickup and Delivery

• Warehousing Operations • HAZMART Pharmacy Operations • Inventory Operations • Procedures and Analysis (Policy) • Receiving, Inspection, and Delivery Operations

• Document Control • Property Book Operations • Mail Facility Operations • Office Relocation Operations • BRAC Project Management

SSA provides logistics and base operations support services across a broad spectrum of support areas. SSA utilizes a consistent, performance-driven approach to ensure success.

Example activities include:

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LasercraftSSA provides violation processing, citation issuance, payment processing, customer service, and bi-lingual services, in support of Montgomery County, MD automated red light enforcement.

St. Paul Computer CenterSSA provides processing and reporting of state-wide medical records in support of the Maryland Health Services Cost Review Commission

BOSSSSA provides violation processing, citation issuance, and customer services in support of Howard County, MD automated red light enforcement.

• Forms and Document Processing • General Office Support • Payment Processing• Records Management • Data Processing • Customer Services

SSA provides professional administrative personnel and “back-office” operations support for mission-critical activities and objectives.

Example activities include:

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•Postal Services491110

•General Warehousing and Storage493110

•Other Warehousing and Storage493190

•Data Processing, Hosting, and Related Services518210

•Custom Computer Programming Services541511

•Computer Systems Design Services541512

•Computer Facilities Management Services541513

•Other Computer Related Services541519

•Administrative, Management, and General Management Consulting541611

•Process, Physical Distribution, and Logistics Consulting Services541614

•Other Management Consulting Services541618

•Office Administrative Services561110

•Facilities Support Services561210

•Base Maintenance562910

SSA has extensive contract transitioning experience

SSA has significant experience working in teaming relationships, including large, medium and small businesses

SSA provides “new thinking” and “high energy” people who will be effective in planning, implementing and managing priority tasks

SSA capitalizes on available core memory, and works diligently to improve methods, responsiveness, and client satisfaction levels

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• Historically maintains highly visible presence with all clients

• Regular meetings with technical and contracting officials

• Regular meetings with SSA On-Site staff

• Committed to establishing a routine schedule to meet and work closely with the client’s Project Director/staff, strengthen technical and business relationships

SSA Executive Management Accessibility

• Regular meetings with SSA Project Manager (Client’s Project Director has standing invitation)

• Refined Transition Project Monitoring Methodology

• Regular “listening sessions” – visit one-on-one with staff members to discuss status/concerns, provide updates on SSA business status/news

SSA Executive Management Project Monitoring

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•SSA has developed an exceptional track record and proven experience through 20 years of federal contracting. We have successfully completed over 200 services contracts.

EXPERIENCE

•SSA possesses senior level professionals and strong, proven strategic relationships that have successfully provided related services at similar facilities and agencies.

TALENT

•SSA utilizes proven methodologies in IT and Defense Logistics environments which regularly result in high level performance and satisfied customers.

PROCESS

•SSA is committed to organizational partnership and project success.

COMMITMENT

•SSA has developed a history of providing quality services to our clients at competitive prices.

PRICE

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