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HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues Jacques Raynauld Director, Undergraduate Program École des Hautes Études Commerciales

HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues

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Page 1: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues

HEC Virtuose

Looking Back

Objectives

Go Decision!

Information

Expectations

Virtuose Team

Assessment

Think Tank 2000

Epilogue

Project Management Issues

Project Management Issues

Jacques Raynauld

Director, Undergraduate Program

École des Hautes Études Commerciales

Page 2: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues

HEC Virtuose

Looking Back

Objectives

Go Decision!

Information

Expectations

Virtuose Team

Assessment

Think Tank 2000

Epilogue

How to Survive a ThinkPadUniversity Project

How to Survive a ThinkPadUniversity Project

Jacques Raynauld

Full Professor of Economics

École des Hautes Études Commerciales

Page 3: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues

HEC Virtuose

Looking Back

Objectives

Go Decision!

Information

Expectations

Virtuose Team

Assessment

Think Tank 2000

Epilogue

HEC Virtuose HEC Virtuose

HEC is a large business school part of the University of Montréal campus

10 000 students enrolled in night courses, bachelor, MBA, M.Sc., DESS and Ph.D.

New building in 1996 ...

... with some wired classrooms

All faculty have laptops since 1996

Page 4: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues

HEC Virtuose

Looking Back

Objectives

Go Decision!

Information

Expectations

Virtuose Team

Assessment

Think Tank 2000

Epilogue

HEC Virtuose HEC Virtuose

Virtuose program started at the MBA in 1997

BBA in 1998

3-year program

Phased-in approach

800 students who took the 9 core courses in the first year

12 sections of 65+ students

Students buy from the student run Coop

Page 5: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues

HEC Virtuose

Looking Back

Objectives

Go Decision!

Information

Expectations

Virtuose Team

Assessment

Think Tank 2000

Epilogue

Looking back Looking back

Team diversity - circular

model

Undergraduate

director

Finance

FacultyPublicrelations

Buildingdepartment

Chief Informa.Officer

Virtuosestudents team

RegistrarOffice

ITdepartment

StudentOffice

Page 6: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues

HEC Virtuose

Looking Back

Objectives

Go Decision!

Information

Expectations

Virtuose Team

Assessment

Think Tank 2000

Epilogue

Looking back Looking back

First class network

Student perspective or visualization - agenda portal Managed approach - delivery of the laptop

Virtuose team

Soft push for the faculty

Page 7: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues

HEC Virtuose

Looking Back

Objectives

Go Decision!

Information

Expectations

Virtuose Team

Assessment

Think Tank 2000

Epilogue

ObjectivesObjectives

The laptop as a daily communication and working tool ...

... with classroom use in some chosen courses

objectives are clarified along the way

very useful for assessment

Page 8: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues

HEC Virtuose

Looking Back

Objectives

Go Decision!

Information

Expectations

Virtuose Team

Assessment

Think Tank 2000

Epilogue

Go decision! Go decision!

Monitoring the use of technology by faculty

Student access to labs

Heterogeneous computing skills and equipment

Worrisome decision ...

... even with Jean-Marie Toulouse full support

Page 9: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues

HEC Virtuose

Looking Back

Objectives

Go Decision!

Information

Expectations

Virtuose Team

Assessment

Think Tank 2000

Epilogue

Virtuose team Virtuose team

Team of students assisting in all aspects of the project Faculty coaching and assistance Development of new tools Delivery of the computer Help Desk, etc.

Led by a HEC M.Sc. student ...

... outside our IT department

Page 10: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues

HEC Virtuose

Looking Back

Objectives

Go Decision!

Information

Expectations

Virtuose Team

Assessment

Think Tank 2000

Epilogue

Information Information

Deliberate emphasis on providing up-to-date information

3 booklets were sent to students prospective students accepted students incoming students

In an Appendix, we wrote : “when your professor will say open your laptop ...”

Page 11: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues

HEC Virtuose

Looking Back

Objectives

Go Decision!

Information

Expectations

Virtuose Team

Assessment

Think Tank 2000

Epilogue

Expectations Expectations

Very high expectations related to classroom use

Some students criticized the program on this issue Desktop vs laptop

Support of best teaching practices by faculty ...

... laptop is another element of the toolbox

Page 12: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues

HEC Virtuose

Looking Back

Objectives

Go Decision!

Information

Expectations

Virtuose Team

Assessment

Think Tank 2000

Epilogue

Asssessment Asssessment

Regular meetings with student representatives

Printing issue

Replication and the network metaphor

Spirit cycle

ICQ

The marker paradigm and Acrobat Reader

Finding the right balance

Page 13: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues

HEC Virtuose

Looking Back

Objectives

Go Decision!

Information

Expectations

Virtuose Team

Assessment

Think Tank 2000

Epilogue

Epilogue Epilogue

School project (student, faculty, staff)

All sort of details

Expectations, expectations, expectations ...

... settle down at the end Questions?

Page 14: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues
Page 15: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues

Valley City State University Survey conducted by Professor Kathryn Holleque in 1997. HEC 1999

Page 16: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues
Page 17: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues
Page 18: HEC Virtuose Looking Back Objectives Go Decision! Information Expectations Virtuose Team Assessment Think Tank 2000 Epilogue Project Management Issues