HealthEquity Member Experience ASBAIT MEMBER DISTRICTS OPEN ENROLLMENT PRESENTATION Month XX, 20XX

HealthEquity Member Experience

ASBAIT MEMBER DISTRICTS OPEN ENROLLMENT PRESENTATION

Month XX, 20XX

Member Services Line

Member services call center in Utah open all day

every day:

1.866.346.5800

24 – 7 – 365

Pre-Enrollment Help Line

Dedicated ASBAIT phone number to answer

specifics about HSAs:

1.877.694.3948

24/7 until June 30th

Confidential and proprietary. Reproduction without express written consent is prohibited.Copyright © 2007 by HealthEquity 2007, Inc. All rights reserved.

4

The Basics

Confidential and proprietary. Reproduction without express written consent is prohibited.Copyright © 2008 by HealthEquity, Inc. All rights reserved.

HSA COMPONENTS

Insurance Company or TPA

AEIFinancial Custodian

HEALTH EQUITY

Health Savings Account + Low Premium Plan

HDHPHigh Deductible Health Plan

THE HEALTH CARRIER INSURANCE PARTNER

HSAHealth Savings Account

THE ACCOUNT TO FUND DEDUCTIBLE TAX-FREE

Convert passive users into active consumers of health services.

Understand & manage the financial side of healthcare.

Save & spend healthcare dollars more wisely.

Build equity in your health plan.

Traditional Plan vs. HSA Plan


Traditional Plan vs. HSA Plan


8

Why an HSA ?

Questions to Ask Yourself

• How much do I pay out of my paycheck for each plan?

• What is the deductible for each plan type?

• What is the “out-of-pocket” maximum for each plan?

• How much do I want to contribute to my HSA?

• How much will I spend on healthcare this coming year?

• What are my out of pocket costs for each plan type?


Employee owned and money stays with you

Designed to pay for qualified medical expenses

Unlimited rollover of unused deposits

Tax-free contributions and distributions

Expenses include medical, Rx, dental, vision

Can cover spouse/dependent expenses even if on another health plan

Lower premiums, tax free, long-term savings

Employee Advantages with an HSA Plan…

…Without Typical Execution Problems Fragmented services Minimal coordination Administration problems Poor user experience

Growing need to carve-out consumerism spending account experience for best-in-class decision support.



Superior HealthEquity HSA Experience

1. Everything you get from a bank HSA and much more -- Competitive interest rates -- FDIC insured -- Free HSA card -- No fees for integrated investment option transactions

2. Information you need when you need it -- 24/7 Health Equity consultants -- Talk with real people real time -- Online tools and information and proactive event messaging

3. HealthEquity Consultants available 24-7-365 -- Learn safe, effective ways to save on health care -- Get help negotiating payment schedules with providers -- Find out how to get the most of your HSA -- Tax tips regarding HSAs – current and future

4. Lifetime Claims and Spending Record

-- Permanent record of claims and spending in one place

-- Take a tax deduction now

-- Use other dollars to pay for health care

-- Reimburse yourself after age 65 with tax-free dollars

5. Easy to use self-service tools at MyHealthEquity.com

-- Manage account information

-- See real time balances

-- PayChoice on-line payment platform

-- Make payments from account directly to providers

-- Schedule one or more payments in advance

-- Set up electronic fund transfers

-- Rx and medical procedure OOP estimators


12

Sample Scenario

Hypothetical HSA Scenario


HSA Contributions Scenario

Employer Contributions: $700.00

Employee Contributions: $1,800.00

Total Contributions: $2,500.00

Tax Bracket: 25%

Tax Savings on EE Cont.: $450.00

HSA Claims Scenario

Preventive Care (covered 100%):

$0.00

6 Doctor’s Visits x $65: $390.00

1 ER Visit x $150: $150.00

12 Prescriptions x $45: $540.00

Total: $1,080.00

HSA Balance Year 1

Total Contributions $2,500.00

Out of Pocket Expenses: $1,080.00

Ending Balance: $1,420.00

TOTAL SAVINGS: $1,870.00

Individuals can contribute in 2011:

$3,050/yr

Families can contribute in 2011:

$6,150/yr

For illustrative purposes only.


14

Making the Decision

ASBAIT Pre-Enrollment Employee Info Sitehttp://www.healthequity.com/asbait

Hefty Tax Break Spared in Health Care BillNY TIMES 3-26-2010

ASBAIT Pre-Enrollment Q&A Transition Line: 877-694-3948


Suite of Enrollment/Educational Pieces

Customized Plan Cost Calculators


Member Portal Web Tutorialshttp://www.healthequity.com/tutorials


We Wrote the Book www.hsaguidebook.com

Select: “order book”

Promo Code: “HSAsmart2010”

FREE PDF VERSIONTHE COMPLETE HSA GUIDEBOOK

Steve Neeleman, MD

CEO/FounderPracticing Surgeon


20

Member Experience

Member Welcome Kits & Live Activation

Member Portal: Ease of Transparency


New employer

messaging capabilities scroll here.


Go to the doctor

Doctor sends insurance company the bill

Provider sends bill to employee

No co-pays

Insurance carrier adjusts price based on discounts

Employee pays the provider with HSA card

HSA “How To” – Doctor Visits


Go to pharmacy

Pharmacy applies discount

Pharmacy sends claim to insurance company

Show medical ID card

Pay with HealthEquity card

Insurance company applies amount to your deductible – no paper work needed.

HSA “How To” – Pharmacy Prescriptions


On the Go: Mobile HealthEquity

Other Important HEQ Numbers

EMPLOYER SERVICE:866.382.3510

MEMBER SERVICE:866.346.5800

BROKER SERVICE:800.819.5852


Additional slides if needed.


29

Quiz


Question 1: What is an Health Savings Account (HSA)?

A. A personal savings account for qualified medical expenses

B. A triple tax-advantaged savings plan

C. The fastest growing health plan option in the United States

D. All of the above


Question 2: True/False - My HSA balance will continue to rollover each year?

True

False


Question 3: How much cash will my employer put in to my HSA?

A. $100

B. $300

C. $500

D. $800


Question 4: True/False - Unlike an FSA, my HSA is real money that belongs to me?

True

False


Question 5: How is an HSA better than a 401(k)?

A. Deposits are tax free

B. Deposits and account earnings are tax free

C. Deposits, account earnings, & qualified withdrawals are tax free

D. Like a 401(k), taxes are deferred and eventually must be paid

Congratulations!



36

Q&A

Top Ten Questions We Hear

Confidential and proprietary. Reproduction without express written consent is prohibited.Copyright © 2010 All rights reserved.

1. How do I contribute to my HSA? Payroll deduction for pre-tax. For post-tax, call us, go online and set up EFT, or send in check with form.

2. How do I find out my account balance?Go online or call us.

3. How do I pay for my prescriptions from my HSA?Simply swipe your HSA Visa Card at the pharmacy.

4. I forgot to pay for a prescription with my HSA card, how do I get reimbursed?Go online to set up EFT to reimburse yourself or call us.

5. Where can I use my HSA Visa Card?Run it like a credit card at your pharmacy or medical office.


6. Can I get a card for my spouse?Yes. Just let us know when you activate your card.

7. Will I receive a statement for my account?Yes, once a month.

8. Is my HSA FDIC insured?Yes, it is.

9. Does the money I have in my HSA rollover from year to year or do I lose the money at the end of the year?The money rolls over year to year. You do not lose the money in the HSA. It is your money. And you earn interest on it!

10. Do I pay for the full doctor’s office visit when I go to the doctor?Some doctors may require you to pay upfront, but most will bill you later. Remember, you are only responsible to pay the discounted amount as determined by your insurance benefit. Do not let the doctor overcharge you at the point of service.

Top Ten Questions We Hear


Documents

HealthEquity Member Experience ASBAIT MEMBER DISTRICTS OPEN ENROLLMENT PRESENTATION Month XX, 20XX