Healthcare Industry White Paper...Healthcare Industry White Paper Introduction The purpose of this white paper is to provide an overview of Solver. With frequent, automated cloud updates,

Healthcare Industry White Paper

Table of Contents Introduction ..................................................................................................................................................................................................... 1

Product Summary ....................................................................................................................................................................................... 1

Company Summary .................................................................................................................................................................................. 2

HLT01 – CEO Dashboard ......................................................................................................................................................................... 3

HLT02 – CFO Dashboard ........................................................................................................................................................................ 4

HLT03 – Revenue Dashboard .............................................................................................................................................................. 5

HLT04 – Claims Dashboard ................................................................................................................................................................... 6

HLT05 – Clinical Dashboard .................................................................................................................................................................. 7

HLT06 – Patient Satisfaction Dashboard ..................................................................................................................................... 8

HLT07 – Supplier Quality Dashboard ............................................................................................................................................. 9

HLT10 – Charge Summary Dashboard ......................................................................................................................................... 10

HLT11 – Bill to Charge Rate Dashboard ......................................................................................................................................... 11

HLT11 – Charges Dashboard ................................................................................................................................................................ 12

HLT13 – Collection Rate Dashboard ............................................................................................................................................... 13

HLT14 – Collection to Charge Rate Dashboard ...................................................................................................................... 14

HLT15 – Collection Rate Dashboard ............................................................................................................................................... 15

HLT18 – Revenue Report ....................................................................................................................................................................... 16

HLT19 – Monthly Billing Summaries .............................................................................................................................................. 17

HLT20 – Monthly Group Summaries ............................................................................................................................................. 18

HLT22 – Montly Charge Summaries .............................................................................................................................................. 19

HLT23 – Monthly Collection Summaries ................................................................................................................................... 20

HLT24 – Collection Rate ........................................................................................................................................................................ 21

HLT25 – Monthly Billings by Biller .................................................................................................................................................. 22

HLT26 – Monthly Billings by Insurance Company .............................................................................................................. 23

HLT27 – Bill to Charges ......................................................................................................................................................................... 24

HLT29 – Claims Report .......................................................................................................................................................................... 25

HLT30 – Profit & Loss Detail – Clinics Across Columns ...................................................................................................... 26

HLT31 – 3 Year PL ....................................................................................................................................................................................... 27

HLT32 – Profit & Loss Variance Report KPI ............................................................................................................................... 28

HLT33 – Balance Sheet Report ......................................................................................................................................................... 29


HLT34 – Cash Flow Statement ......................................................................................................................................................... 30

HLT35 – Personnel by Account and Employee ...................................................................................................................... 31

F01 – Revenue Assumptions Form ................................................................................................................................................ 32

F02 – Revenue Form ............................................................................................................................................................................... 33

F03 – Personnel Assumptions Form ............................................................................................................................................ 34

F04 – Personnel Form ........................................................................................................................................................................... 35

F05 – Capital Expenditures ................................................................................................................................................................ 36

F06 – Operating Expenses .................................................................................................................................................................. 37

F07 – Statistical Form ............................................................................................................................................................................ 38

Acronyms ....................................................................................................................................................................................................... 39

Copyright ©2020, Solver. All rights reserved. Visit us: www.solverglobal.com Solver White Paper | Page 1


Introduction The purpose of this white paper is to provide an overview of Solver. With frequent, automated cloud updates, the solution is continuously being enhanced to drive faster, better decisions across its global customer base. For the latest information or to discuss your specific needs, please contact your local Solver partner, visit Solver’s web-site or email us at [email protected].

Product Summary Solver provides a single, cloud-based solution that automates reporting and planning processes, and supports faster and better decisions based on key information from across the organization’s data sources. Key benefits that Solver provides include: - A top-rated Corporate Performance Management (CPM) solution by G2 based on

user satisfaction - Global partner channel with industry expertise to help you whenever and wherever - Cloud software, support, and upgrades packaged into a subscription price providing

unmatched ROI over traditional CPM solutions - Built for business users to manage the entire solution without the need for

developers - Executive and management data from across the organization that is easily

accessible in ONE place with Solver’s intelligent data warehouse - Solver’s multi-tenant cloud application provides quick initiation, SOC 2 compliance,

automatic software upgrades, and scalability at one’s convenience - Solver provides the power and the familiarity of cloud-connected Excel to solve the

most complex formula and layout requirements for reporting and planning template designers

- Easy-to-use, pre-built integration to Power BI, the world’s #1 visualization solution - Fast and cost effective integrations provided with Solver’s wizard-driven CSV, SQL,

and prebuilt ERP/CRM Connectors - Unlimited access to reports and dashboards from secure web portal - Hybrid cloud option provides customers with real-time cloud reporting capabilities

for their on-premise ERP system

http://www.solverglobal.com/

mailto:[email protected]

https://www.g2.com/categories/corporate-performance-management-cpm?tab=highest_rated



Company Summary Solver, Inc. is redefining the category of cloud-based reporting and planning. The Solver solution is built to enable faster and better business decisions across the entire organization. Solver combines financial and other key data into a single tool, powered by the most flexible report and planning form designer on the market. Organizations use this solution to automate and streamline financial and operational reports, consolidations, and budgeting and forecasting processes. Solver empowers users with complete insight that drives intelligent decisions and competitive advantages. Headquartered in the United States, Solver, Inc. has more than a dozen offices and hundreds of partners globally that provide local and industry expertise. To learn more, visit www.solverglobal.com.

http://www.solverglobal.com/



HLT01 – CEO Dashboard This is an example of an executive dashboard. It shows the use of the Solver Data Warehouse to combine numerous important data sources and, on a single dashboard, present whatever a company determines as the most essential information to an executive. In this sample dashboard, the following information is included:

x Revenue - Monthly x Number of Claims vs Claims Paid - Trend x Patient Population by Type x Patient Satisfaction from Best to Worst x Revenues - Trend x Expenses - Trend x Average Length of Stay x Supplier Quality - Trend



HLT02 – CFO Dashboard This dashboard example focuses on summary level Revenues, Expenses, Profit, AR and Bad Debt. The following information is included:

x Revenue – by Account x Expenses – by Account x Revenue by Facility x Accounts Receivable Trend x Revenues – Actual vs Budget by Trend x Expenses – Actual vs Budget by Trend x Expenses by Facility x Bad Debt Trend



HLT03 – Revenue Dashboard This dashboard example provides easy to use revenue analysis from different viewpoints such as by Facility, Patient Type, DRG Group, Physician and Source. The following information is included:

x Revenue by Facility x Revenue by Patient Type x Revenue – Actual vs Budget – Trend



HLT04 – Claims Dashboard This dashboard example focuses on claims metrics. The following information is included:

x # of Claims vs Claims Paid by Payor x Claims Rejection by Payor x Top Payors – Ranked by Reimbursement x # of Claims vs Claims Paid - Trend x Accounts Receivable x Top Physicians – Ranked by % of Claims



HLT05 – Clinical Dashboard This dashboard example helps healthcare administrators analyze key clinical related metrics such as Admissions, Average Length of Stay (ALOS), Average charges and Patient Count by Type. The following information is included:

x # of Admissions by DRG x # of Readmissions by DRG x Admissions and Readmissions – Twelve month trend x Avg Charge by DRG x Average Length of Stay (ALOS) – Twelve month trend x Count by Patient Type



HLT06 – Patient Satisfaction Dashboard This dashboard example focuses on Patient Satisfaction metrics and includes information such as: Satisfaction by facility and patient type, Wait Time by facility and patient type, Post Care Support Visits by facility and patient type, Avoidable Readmission by Facility and Patient Type. The following KPI information is included in this example:

x Overall Satisfaction by Facility - Ranked by Facility x Overall Satisfaction by Patient Type x Post Care Support Visits by Facility x Post Care Support Visits by Trend x Avoidable Readmission by Facility x Avoidable Readmissions – Trend x Patient Satisfaction from Best to Worst x Post Care Support Visits – by Patient Type



HLT07 – Supplier Quality Dashboard The purpose of this dashboard example is to provide purchase managers and other executives with an easy way to analyze the quality of the company’s suppliers. The following KPI information is included in this example:

x Top 5 Suppliers – ranked by Least Complaints, drill to Item x Defects and Late Deliveries – twelve month trend x Bottom 5 Suppliers – ranked by Most Complaints, drill to Item x Suppliers – ranked by spend (purchases from the suppliers) x Defects by Product (Item) – drill to Supplier x Complaints by Category – drill to Item



HLT10 – Charge Summary Dashboard The purpose of this dashboard example is to provide summary information around charges.

The following KPI information is included in this example:

x Top 5 Services by Charge, Bill Amount and Collection x Charges, Bill Amount, Collection Amount by Insurance Payor x Charges Bill Amount Collection Amount by Physician



HLT11 – Bill to Charge Rate Dashboard The purpose of this dashboard example is to provide summary information around bill to charge rates.


x Biller – Bill to Charge Ratio x Insurance – Bill to Charge Rate x Patient Name – Bill to Charge Rate



HLT11 – Charges Dashboard The purpose of this dashboard example is to provide summary information around Charges.


x Top 20 Services by Charge, Bill Amount and Collections x Charges, Bill Amount, Collection Amount by Physician



HLT13 – Collection Rate Dashboard The purpose of this dashboard example is to provide summary information around Collection Rate.


x Collection Rate by Top 5 Services x Collection Rate by Insurance Company x Collection Rate by Biller



HLT14 – Collection to Charge Rate Dashboard The purpose of this dashboard example is to provide summary information around Collection to Charge.


x Biller – Collection to Charge Rate x Insurance – Collection to Charge Rate x Patient Name – Collection to Charge Rate



HLT15 – Collection Rate Dashboard The purpose of this dashboard example is to provide summary information around Collection Rate.


x Biller – Collection Rate x Insurance – Collection Rate x Patient Name – Collection Rate



HLT18 – Revenue Report This example is a Revenue Report by top 20 Service Group Charge.



HLT19 – Monthly Billing Summaries This example is a Monthly Billing report by Insurance Company, ordered by Billing Amount.



HLT20 – Monthly Group Summaries This example is a Monthly Group Summaries, ordered by Billing Amount.



HLT22 – Monthly Charge Summaries This example is a Monthly Charge Summaries report by Insurance Company, ordered by Billing Amount.



HLT23 – Monthly Collection Summaries This example is a Monthly Collection Summaries report by Insurance Company, ordered by Billing Amount.



HLT24 – Collection Rate This example is a Collection Rate report by Insurance Company, ordered by Billing Amount.



HLT25 – Monthly Billings by Biller This example is a Monthly Billings by Biller report, ordered by Billing Amount.



HLT26 – Monthly Billings by Insurance Company This example is a Monthly Billings by Insurance Company report, ordered by Billing Amount.



HLT27 – Bill to Charges This example is a Bill to Charges report, ordered by Billing Amount.



HLT29 – Claims Report This example is a Claims Report. It reports claims at the employee level by Insurance Company.



HLT30 – Profit & Loss Detail – Clinics Across Columns This example is a consolidated Profit & Loss report showing revenues, expenses and profit in the rows and facilities (clinics) across the columns with a total on the right.



HLT31 – 3 Year PL This example is a 3-year Profit & Loss report with the following KPI’s:

x Number of Patients Billed x Average Charge per Patient x RVUs x RVUs per Patient x Revenue (DOS) x Collections (DOS) x Collection per Patient x Collection per RVU x AR Resolved Percentage x Target Physician Hourly Rate x Actual Physician Hourly Rate



HLT32 – Profit & Loss Variance Report KPI This Profit & Loss report example shows some key statistical information on the top with Total Admits and Average Patient Charge. Below it lists revenues, expenses and profit with account level detail. In the columns, it shows Actual, Budget and Variance for the month and for year-to-date.



HLT33 – Balance Sheet Report This is a Balance Sheet Report by a single Facility.



HLT34 – Cash Flow Statement This is a Cash Flow Statement for a single Facility.



HLT35 – Personnel by Account and Employee This is a Personnel Report by Department by Facility.



F01 – Revenue Assumptions Form This Revenue Assumptions form captures the assumptions related to calculating out the various inpatient and outpatient revenue types. This assumption form can be ran by the facility level.



F02 – Revenue Form This Revenue Assumptions form captures the assumptions related to calculating out the various inpatient and outpatient revenue types. This assumption form can be ran by the facility level. Note: Only a part of the form is displayed below.



F03 – Personnel Assumptions Form This is a Personnel Assumptions that captures payroll tax assumptions, days per month and increases per overtime category over salary to drive calculations in the Personnel template.



F04 – Personnel Form This Personnel form brings assumptions brought over from the Personnel Assumptions Form to calculate out salary related costs for an employee at the departmental level. It then rolls up all of the budgeted employees and updates the related GL salary expense account budget.



F05 – Capital Expenditures This Capital form is used to budget for capital accounts. Based on the purchase month and the capital related assumptions brought over from the assumptions form, depreciation gets automatically calculated and stored.



F06 – Operating Expenses This Operating Expenses form is used to budget for operating expense accounts by Department. Various spreading methods are available to assist with manual entry. Spreading can be based upon prior year actuals/budget as a baseline and percentage adjustments can be made, even spreading and custom spreading can be applied for each account as well. Line item details and comments can be added to provide additional detail that a chart of account normally won’t support. Prior year actuals is easily accessible on the side so that it can be used to determine the budget amounts.



F07 – Statistical Form This Statistical Form is used to enter budgeted statistical amounts. Various spreading methods are available to assist with manual entry. Spreading can be based upon prior year actuals/budget as a baseline and percentage adjustments can be made, even spreading and custom spreading can be applied for each account as well. Line item details and comments can be added to provide additional detail that a chart of account normally won’t support. Prior year actuals is easily accessible on the side so that it can be used to determine the budgeted statistical amounts.



Acronyms Admits – Admitted Patients ALOS – Average Length of Stay DRG – Diagnostic Related Group IP – In Patient IDTF - Independent Diagnostic Testing Facilities KPI – Key Performance Indicator OP – Out Patient

Documents

Healthcare Industry White Paper...Healthcare Industry White Paper Introduction The purpose of this white paper is to provide an overview of Solver. With frequent, automated cloud updates,