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www.scnsoft.com © 2020 ScienceSoft ® Healthcare Data Analytics for better care and cash flow

Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

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Page 1: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Healthcare Data Analyticsfor better care and cash flow

Page 2: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Key Facts

700employees

Customers in 37 countries,

including Fortune 500 companies

15 years in Healthcare,

31 years in BI & Data Science

ScienceSoft is an international IT company, an expert in design,

development and delivery of healthcare IT solutions

Page 3: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Companies That Use Our Software

Healthcare

Other industries

Page 4: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Whom We Serve

Hospitals

Laboratories

Healthcare R&D centers and institutions

Pharmaceutical companies

Insurance companies

SaaS providers

Medical device manufacturers

Page 5: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Why Analyze Healthcare Data

Reporting to CMS and complying with value-based care model

Defining profitability of different patient segments

Finding and fixing problems in internal clinical processes

Predicting and eliminating patient satisfaction gaps

Identifying best practices of facilities, doctors and nurses

1

2

3

4

5

Page 6: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

What to Analyze

Costs

Finance

Internal processes

Patient-generated health data (PGHD)

Outcomes

Page 7: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Outcomes: Measures

Length of hospital stay, time to

return to work, readmissions,

mortality, etc.

EHR / EMR

ADT

Department-specific systems

Chronic disease management / population health management

Quality of life, health status,

patient satisfaction and

experience, pain, etc.

National standards (CMS, AHRQ, NQF, etc.)

Internally developed measures

Custom measures developed together with ScienceSoft

Patient-reported outcomes measures

Performance-based outcomes measures

Data sources:

Measure sources:

Page 8: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Outcomes: Sample Reports

Outcome variations based on

a health organization’s

internal factors (a specific

physician, treatment, facility)

Outcome variations based on

demographic factors

(gender, age, income level,

lifestyle)

Men Women

Facility A

Facility B

Facility C

Page 9: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

PGHD: Measures

Patient mobile application

Patient portalData sources:

Vital signs

Temperature, blood pressure,

blood glucose, weight, etc.

Lifestyle data

Diet, hydration, medication

adherence, physical activity, etc.

Perceived quality of life

Mood, sleep quality, level of

pain, etc.

Page 10: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

PGHD: Sample Insights

Abnormally high or low blood

glucose levels (for diabetes

patients)

Significant SpO2 level

changes (for COPD patients)

Overall trends in patients’

nutrition, hydration, temperature,

weight, blood pressure, etc.

Page 11: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Measuring Costs for Every Patient

To determine the real cost of health care, caregivers must measure

costs for the episode, not for departments, services, or line items

Tracking expenses on

treating the condition

over the full cycle of

care

Finding opportunities to

substantially reduce

costs without negatively

affecting outcomes

Comparing costs of

caring for a

condition with the

outcomes achieved

Page 12: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Costs: Measures

Overhead costsIT, administration, and

department-level overheads

Care delivery costs Staff, medical equipment, facilities

Time unit costs Costs of supplying each resource used

EHR / EMR

LIS

RIS

Department-specific systems

Accounting system / ERP

Data sources:

1

2

3

Page 13: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Costs: Sample Reports

Variations of expenses

for treating specific

conditions, supported

with data on each

patient

Relationships between costs

and outcomes covering certain

periods

Relationships between costs and

reimbursements covering certain

periods

Hypertension

Hyperlipidemia

OsteoarthritisMental

disordersAsthma$

Costs

Outcomes

Costs

Reimbursements

Page 14: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Internal Processes: Measures

Data sources: LIS

RIS

Health facilities

and care

Proportion of patients

treated according to clinical

guidelines (e.g., beta-blocker

prescribed at discharge for

AMI), ER waiting time, bed

occupancy rate, etc.

Health equipment

and pharmaceuticals

Equipment utilization

rates, availability,

distribution and

use of medicines,

lab turnaround

time, etc.

Health personnel

indicators

Facility staff utilization,

patient loads and time

spent with patients,

personnel

qualifications,

certifications and more

Workforce management system

Department-specific systems

PMS

EHR / EMR

Page 15: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Internal Processes: Sample Reports

Proportion of patients with

diabetes given regular foot

care (by specific facilities)

Unnecessary use of antibiotics

(by specific physicians, diseases,

facilities)

100%

Facility A Facility B Facility C Facility D

Ear infection

Common cold

Bronchitis

Sore throat

24%

31%

28%

19%

Median time to transfer to

another facility for acute

coronary interventionJan Feb Mar Jun

Min

Apr May

Page 16: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Finance: Measures

Revenue indicatorsOutpatient revenues to total revenues, hospital Medicare outpatient

cost to charge, Medicare acute inpatient cost per day, etc.

ERP or FMS Revenue Cycle Management

Data sources:

Profitability indicators Total margin, cash flow margin, return on equity, operating margin

Liquidity indicatorsCurrent ratio, days cash on hand, net days revenue in accounts receivable

Capital structure indicatorsEquity financing, debt service coverage, long-term debt to capitalization

Page 17: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Finance: Sample Reports

Actual cash flow

Outstanding payments by

specific payers (departments,

facilities, diseases)

Actual ROI by types of investments

(new facilities, medical equipment,

such as CT or MRI, etc.)

$

$

%

Jan Feb Mar JunApr May Jul

Page 18: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Levels of Technical Implementation

UserInterface

OLAP cubes

Data Warehouse

Page 19: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Enterprise-wide BI Solutions

The advantages of enterprise-wide BI solutions over analytical

tools built into EHR, RCM and other systems:

Finding cause-and-effect

relationships between

internal processes, quality

of care and cash flows

Offering complete

understanding of

clinical, operational and

financial processes

Adapting to changing

business needs (such as

transition to a value-

based care environment)

Page 20: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Success Story

BI for 200 Healthcare Centers

MS SQL Server, Transact-SQL, JReport

Tools & Technologies

System of 200 databases

for data management

and reporting on

medication inventory,

clinical services, patient

data, marketing activities

and others

Customer Solution

200 US

healthcare

centers and

retirement

homes

Page 21: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Success Story

Ext JS, Sass, Java, Spring, Hibernate,

Apache Maven, Apache Tomcat, MS

SQL Server

Health Monitoring Module for Caregivers

Customer Solution

Tools & Technologies

US assisted

living

organizations

A health monitoring

module to automatically

collect, store and analyze

patients’ vitals and test

results, as well as send

alerts on negative changes

to a patient’s condition

Page 22: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2018 ScienceSoft ®

How to Start

Contact us

Get a workshop

Get a proof-of-concept of your BI solution

Page 23: Healthcare Data Analytics - ScienceSoft Inc. · Finding and fixing problems in internal clinical processes Predicting and eliminating patient satisfaction gaps ... Ext JS, Sass, Java,

www.scnsoft.com © 2020 ScienceSoft ®

Let’s Keep in Touch!

SCIENCESOFT USA

5900 S. Lake Forest Dr., Suite 300 McKinney, TX 75070, USAPhone: +1 214 306 68 37Email: [email protected]: www.scnsoft.com

Learn more about IT SOLUTIONS FOR HEALTHCARE

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