Healthcare Alternative Systems, Inc. FY2019 Annual Report www.hascares.org

FY2019 Annual Report | 32 | Healthcare Alternative Systems, Inc.

Leadership StatementMission & VisionPrograms & ServicesImpactParticipant VoicesParticipant SuccessAnnual Alumni EventProgram HighlightsOur New LocationStatement of Financial PositionBoard of DirectorsExecutive StaffOur Valued SupportersLocationsConnect with Us

TABLE OF CONTENTS

LEADERSHIP STATEMENT

Dear Friends,

It’s hard to believe that 2019 marked our 45th year here at Healthcare Alternative Systems, Inc. For those of you who have journeyed with us from the beginning, you know the road has often been rough and winding. Like many nonprofit organizations, we’ve seen our fair share of difficulties - from fluctuations in funding and the impact of changing regulations, to effectively managing growth and expansion. At times, it was an uphill climb. Yet, our clear vision and commitment to substance use treatment and mental health counseling access for all remained our guiding compass.

Today, we face new challenges, and with them comes the opportunity for new and innovative solutions. The Living Room, for example, is a pioneering answer to the questions of responsive care when urgent mental health support is needed. Through a partnership with NAMI Metro Suburban, we offer visitors a safe space and trained staff when the emergency room may not seem like the best option. The Living Room welcomes everyone, even if an individual just wants to talk.

One of the more critical discussions going on in Chicago – and the country – right now is the rising rate of opioid and fentanyl use, and the resulting fatalities from overdoses. Opioid misuse has gone beyond a serious public health issue. It is an epidemic affecting our children and neighbors, right here in our own backyard. As the city takes steps to counter and stunt the impact of opioid use, we, too, must find ways to help our communities recover and repair.

Our Harm Reduction Team understands the full scale of this epidemic and works diligently every day to educate and empower community members on the crisis before us. They focus on outreach in Chicago’s hardest hit neighborhoods. In the past six months alone, they’ve trained over 300 people on the use of Naloxone, a prescription medication that can be administered to reverse the effects of an opioid or fentanyl overdose. As active members of the West Side Opioid and Heroin Task Force, our team takes part in an initiative to train at least one person per block on Chicago’s west side, ensuring access to Naloxone where it’s needed most.

Their outreach efforts extend to television and internet audiences, as well. Each week, they host a live call-in show on CAN TV, where viewers can ask questions and watch helpful demonstrations. As they continue to expand their reach to help as many people as possible, our team has reached out to, and formed relationships with, numerous community partners who share the goal of helping Chicago take effective steps to address the opioid epidemic.

The changing landscape of mental health counseling and substance use treatment offers us new roads to navigate. While we may tread on uncharted territory at times, we continue to be steadfast in our commitment to offering services that empower individuals, families, and communities.

As we look back at another year at H.A.S., we want to thank you, our valued supporters, for your continued efforts in helping us achieve and exceed our annual goals. Without your assistance, our mission to serve our most vulnerable communities would be further challenged with roadblocks to fulfillment. We are grateful that you have chosen to join us in bettering the lives of our neighbors and look forward to many more years of service.

Sincerely,

Marco E. Jacome, Chief Executive Officer Adnan Assad, Board President

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Mission StatementHealthcare Alternative Systems, Inc. (H.A.S.) provides a continuum of multicultural and bilingual (English/Spanish) behavioral care and social services that empower individuals, families, and communities.

Vision StatementHealthcare Alternative Systems, Inc. (H.A.S.) seeks to implement sustainable programs that benefit society by improving the well-being and recovery efforts of those individuals, families, and communities impacted by behavioral health problems.

H.A.S. provides a wide range of social services in a caring, supportive, culturally competent environment.

Outpatient/Intensive Outpatient Substance Use Treatment: Staff and participants collaborate to develop individualized recovery plans, and participants learn about the disease process of substance use disorders; understand and accept their own substance misuse; and explore healthy lifestyles. Included with these services is aftercare treatment, a type of continued treatment designed to prevent relapse and expand on coping strategies. It recognizes that addiction does not stop when treatment ends and helps ensure our participants have the long-term resources needed to maintain recovery.

Postpartum Depression (PPD) Program: PPD therapists provide clinical assessments, individual and family-based psychotherapy, support group treatment, psychiatric evaluations, medication monitoring, health education, and case management services to pregnant and postpartum women experiencing—or at risk for developing—postpartum depression. H.A.S. is one of the only providers in the state who offers community-based, Spanish-language PPD services.

The Living Room: Launched in September 2018, The Living Room, a partnership with NAMI Metro Suburban, is an innovative mental health care model designed to support individuals experiencing increased mental health symptoms. Rather than going to an emergency room, individuals can visit The Living Room where they will have access to a comfortable, calming environment, and both clinical and peer support.

¡Basta! (Spanish for Enough): ¡Basta! provides free, bilingual services to survivors of domestic violence. The program offers crisis intervention, counseling, case management, and legal advocacy support to women and their children, giving them the resources they need for safe, self-directed lives.

Partner Abuse Intervention and Anger Management: A complement to ¡Basta!, these programs are committed to eliminating and preventing violence between intimate partners. Much of these programs focus on establishing healthy relationships between partners and within family units.

Youth Services: H.A.S. staff work with at-risk youth and meet with young people at convenient locations in the community, offering services and supports designed to decrease violence and increase healthy coping skills. Additionally, we provide outpatient and intensive outpatient substance use treatments programs tailored specifically for young people.

Residential Supports: H.A.S. Men’s Residential Treatment Program gives individuals structured, supportive living environments. Each resident has access to group, individual, and family therapy as well as life skills education. Our Transitional Housing Program (THP) serves homeless, bilingual adult males seeking long-term recovery.

In addition to housing, THP residents have access to counseling and substance use treatment as well as a variety of social service supports designed to reintegrate them into thecommunity.

Medication Assisted Treatment (MAT): The MAT program is designed to help individuals overcome opioid addiction by offering medication that eases withdrawal symptoms and cravings. In combination with counseling and other supports, MAT is an effective recovery tool that helps individuals reclaim their lives.

PROgRAMS & SERVICES

MISSION & VISION

Respect

Inclusion

Leadership

Advocacy

Partnership

Innovation

Success

H.A.S. believes in the dignity and goodness of every person, and that we have the responsibility to bring out the best in those around us.

H.A.S. believes that the entire community benefits when people from diverse backgrounds are included in all levels of society.

H.A.S. believes in the importance of developing responsible and diverse leader-ship in order to build strong inner-city communities.

H.A.S. believes that we have the responsibility to support people facing behav-ioral health problems, the poor and the disadvantaged, and to help open doors of opportunity across all sectors of society.

H.A.S. believes that the whole community is renewed when business, govern-ment, academies and communities work together as equal partners.

H.A.S. believes that our programs should be models for other organizations, in-spiring similar efforts and creating a ripple effect across the city and the nation.

H.A.S. believes that treatment works, and that when an individual succeeds in treatment, his/her family and community succeed also.

Core Values

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IMPACT

“Exelente servicio y dedicacion para ayudar a mejorar mi bienstar con respeto.” – H.A.S. participant

# of participants served:

over 6,000Substance abuse treatment to

nearly 3,000 participants

74% Male26% Female

95% of participants are low income.

13% of participants received services

primarily in Spanish.

“I use the tools that I’ve learned from my facilitator in the outside world and in my relationships.”

– H.A.S. participant

PARTICIPANT VOICES

Steven* Mental Health Program Participant

The following testimonial was written in the participant’s own words, based on his own experience.

My perception of mental illness has changed because of my own experience of it. I used to have the stereotypical idea that people with mental illness appear ‘out of it,’ and were identifiable by their erratic behavior and messy appearance. I realize now that I also believed mental illness was a character weakness. My perceptions were due in part to my family’s attitude towards mental illness. Several relatives have experienced depression, but within my family mental illness was considered a weakness and was treated with a ‘hush-hush’ attitude. Thankfully, their attitude, and mine, has changed as a result of my experience.

During the past two years my mental health has been challenged, and it was only recently that I was properly diagnosed. Knowing that I needed professional attention for what was occurring was not something I was pleased about, given my independent nature. However, deep down I knew treatment was necessary, including the need for medication. If it were not for my therapist and the Advanced Practice Nurse at H.A.S., I don’t know where I’d be today.

The treatment, understanding, and proactive care I receive from these individuals is supportive beyond words and has allowed me to confront my mental health challenges knowing that I have a team behind me that won’t allow me to falter. I owe the mental health team at H.A.S. a debt of gratitude that I will never be able to fully explain or repay.

*Names have been changed.8 | Healthcare Alternative Systems, Inc. FY2019 Annual Report | 9

Daniel* began using heroin when he was about 40 years old shortly after being released from prison. “It started off with a good feeling,” he says, ‘but then I started running into the withdrawals and it becom a need instead of a want.”

Soon, the negative consequences of drug use began to increase. His girlfriend left him, he lost his job and began selling drugs. Daniel eventually returned to prison to serve first a 2-year sentence, then a 2-month sentence. “I looked at myself and could not recognize myself,” he says. “I dropped to my knees and started praying.”

In 2012, Daniel came to the NEXA Medication Assisted Treatment Program (MAT) for help. He attended regular meetings and was inspired by other participants who had been clean for 15-20 years. Daniel states that treatment helped him learn a lot about himself. “The MAT program allowed me to be sober and fully participate,” he says. He became more engaged in treatment, attended trainings to facilitate support groups, and participated in consumer advisory boards.

Currently, Daniel is a peer educator and navigator with Cook County Health (Core Center). His plan is to continue to give back to the community by supporting individuals who are released from prison, and those struggling with drug addiction.

Daniel* MAT Program Participant

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Brian* Broadview Living Room Visitor

Brian* came to the Living Room seeking help. He was struggling with trauma from his past, which was affecting his everyday life. He had a hard time with relationships and his work situation was causing him stress. He was also experiencing anxiety daily. Talking with a counselor helped Brain envision a clear path to success. Today, he is making a great deal of progress. His relationships with those who are close to him have improved and he feels more confident about his current work situation. He is currently working towards becoming a trainer at a gym. Brian has put a lot of hard work into his recovery, and we are proud of his achievements.

*Names have been changed.

Maya* Postpartum Depression Program Participant

Maya* came to H.A.S. following the birth of her first baby. She was quite tearful and felt she was a “failure as a mom.” Maya blamed herself for many things that were out of her control - like getting an epidural when she wanted a “natural” birth, having difficulty getting her baby to latch on during nursing, and even the baby’s slight neonatal jaundice. Maya felt incapable of soothing her crying baby and would get frustrated when her efforts to calm him failed. Additionally, her fear of losing her child to sudden infant death syndrome (SIDS) was so great, she would barely allow herself to sleep.

Maya’s therapist incorporated a variety of tools to aid in her treatment, including weekly therapy sessions utilizing Cognitive Behavioral Therapy (CBT) techniques, daily relaxation exercises and mindfulness skills, and learning to accept help when it was offered. Maya says that these methods, supplemented with medication prescribed by the H.A.S. Advanced Practice Nurse, helped her “clear the fog that seemed to be clouding [her] brain.” Over the next few months of treatment, Maya noticed a significant improvement in her mood, energy level, and overall outlook on the future.

“I finally began to enjoy my baby and motherhood, in general,” Maya explained. “I am so grateful that I didn’t put off getting help…it has made all the difference in the world to me and my family!”

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Alex* came to H.A.S. at a very vulnerable time in his life. He was struggling with alcohol abuse and on probation. After assessment, Alex enrolled in several treatment programs, including Intensive Outpatient Treatment and Continuing Care. During this time, he registered for courses at College of DuPage, completed welding training, and found employment as a welder. The positive changes Alex made as a result of treatment were recognized during his probation. He contacted H.A.S. after he completed Continuing Care to share the good news that he had been able to regain full driving privileges and buy his first home! We are so proud to be a part of Alex’s recovery journey.

Alex* IOP and Continuing Care Participant

Miriam* ¡Basta! Domestic Violence Program Participant

Miriam* is a participant in the Domestic Violence counseling services at the ¡Basta! Program. After living with her abuser for many years, and facing constant emotional, verbal, financial and physical abuse, she turned to H.A.S. for help. We provided her with the support she needed to reclaim her life. Through pro bono lawyer referrals and angel funding, Miriam was able to file divorce papers, obtain orders of protection and apply for child support.

Since then, she has enrolled in classes and started a part time job. At H.A.S., Miriam received emotional support, psychoeducational domestic violence education, referrals, case management and court advocacy services. She continues to attend individual and group sessions at the ¡Basta! Program. Miriam now reports that she has a greater understanding of domestic violence, stating, “I don’t want my children growing up around that and the program helped me to finally realize it.”

FY2019 Annual Report | 13*Names have been changed.

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Percentage of Discharged Level I Clients that Completed Treatment

Statewide: 38.9% H.A.S.: 65.4%

Percentage of Clients Employed Full-time or Part-time at Time of Discharge

Statewide: 49.4% H.A.S.: 65.55%

PARTICIPANT SUCCESS“The counselors are life changers. I don’t know what shape my mind or my life would be in. Thank god for them daily.” – H.A.S. participant

Former H.A.S. program participants, staff members and community partners gather to celebrate recovery from substance abuse at the 2019 Annual Alumni Event. The H.A.S. Annual Alumni Event offers an opportunity for former program participants to reconnect with H.A.S. and to receive recognition for their sobriety.

Mental Health Services98% of participants agree that the overall quality of the services they received at HAS was excellent.

94% of participants agree that their well-being has improved due to the services at HAS.

99% of participants would recommend H.A.S. to others.

Substance Use Services95% of participants agree that the overall quality of the services they received at HAS was excellent.

93% of participants agree that their well-being has improved due to the services at HAS.

93% of participants would recommend H.A.S. to others.

Retention

ANNUAL ALUMNI EVENT

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PROgRAM HIgHLIgHTS

Sam* Broadview Living Room Visitor

Sam* came to the Living Room to find someone to talk to because he was unhappy with his current life situation. Sam was interested in setting goals for himself but lacked the motivation to do so. After speaking with a counselor, and he began to see things from a positive perspective. He believed that once he was able to find work he would change his life for the better.

After meeting with a counselor, Sam went on to find a good job and has made plenty of progress since. He is more positive and upbeat about the direction of his life. Sam’s counselor checks in with him often, commending him on taking the first steps to a new beginning, and encouraging him to keep moving forward.

When someone is feeling scared, anxious, angry, sad, or when they just need to talk, the emergency room may not be the best answer. The Living Room is designed specifically for individuals in crisis, giving them a safe, cost-effective alternative to hospital emergency departments. This innovative, exciting example of community-based mental healthcare is open 7 days a week, 365 days a year, ensuring access to culturally competent, trained clinical and peer support. Additionally, all visitors have the option of being referred to internal programs or services provided by external partner organizations. The Living Room program is offered through partnership with NAMI Metro Suburban.

“The counselor was very attentive, helpful and a great listener. She made me feel comfortable and safe.” – H.A.S. participant

*Names have been changed.

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A Bigger, Brighter FutureExciting things are happening at H.A.S. Due to our remarkable growth over the last few years, and the continuing need for mental healthcare and substance use treatment in underserved communities, we are adding a new location! The new building, located on the corners of Chicago and Cicero Avenues, will house our headquarters, as well as expanded services. In addition, the 30,000 square foot facility will include plans for a partnership with a Federally Qualified Healthcare Clinic.

Our new space will allow us to comfortably continue providing our community with the highest level of service. H.A.S. is dedicated to maintaining and expanding its competences and expertise across Chicago to address the diverse mental and behavioral healthcare needs of our neighbors. We thank everyone involved that has helped bring our plans to fruition and look forward to your ongoing support.

OUR NEw LOCATION

First Floor

Second Floor

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STATEMENT OF FINANCIAL POSITION

“My counselor helps me figure situations out and be more assertive. Most of all, she listens to me. I love coming here for therapy.” – H.A.S. participant

RevenueGrants/Contracts: 53%Program Service Fees: 43%Interest Income & Other: 2%Contributions & Fundraising: 2%

ExpensesProgram Services: 75%Administration: 21%Fundraising: 4%

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PresidentAdnan Assad

Senior Vice PresidentSandra Maldonado

Vice PresidentMiguel Zuno, Jr.

SecretaryRochelle Sims

TreasurerFelix M. gonzalez

BOARD OF DIRECTORS

Chief Executive OfficerMarco E. Jacome

Vice President of Human ResourcesCorporate Compliance OfficerMillie Adan

Vice President of OperationsJesse Tejeda

Vice President of Business and ITTom Hartmann

Director of FinanceMelissa Fentress

Medical DirectorDr. Lionel Barberousse

Medical DoctorDr. Rigoberto Tapia, MD

EXECUTIVE STAFF

Membersgladys Aguirre, RNChristina DrososAmjed HamdanJuan HernandezSteve Lombardo Antonio Lugo Lisa S. Sauer Suzie StevanovicEd Stritch

H.A.S. is grateful for our supporters and would like to recognize those who contributed $1,000 or more to our organization in FY19. In addition to the foundations, corporations, and individuals listed below, H.A.S. would like to thank the State of Illinois and the City of Chicago for their continued funding support.

OUR VALUED SUPPORTERS

FOUNDATIONS

$100,000 +Community Memorial Foundation

$50,000 - $99,000The Chicago Community Trust FoundationHealthy Communities Foundation

$10,000 - $49,999Arie and Ida Crown Memorial FoundationMcNeil FoundationHendrickson Family FoundationThe Blowitz-Ridgeway Foundation

$1,000 - $9,999The DuPage Community FoundationOzzie Guillen FoundationProviso Public PartnershipPayPal Charitable Giving FundPhilip S. Harper FoundationThe Novak Family Foundation

CORPORATE AND INDIVIDUAL DONORS

$1,000 +First Midwest BankTASC, Inc.Data IntegrityAmmon LabsWintrust Financial CorporationChicago Metropolitan Battered Women’s NetworkLopez & CompanyCentennial Medical Management CorporationPNC BankLG Construction GroupNTL LaboratoryCatalyst Consulting GroupAshland LakeRon’s Staffing ServicesJuventino CanoPCC Community Wellness CenterSt. Augustine CollegeRosecrance Health NetworkDes Plaines Clinical LabCore Campus, LLC

“I had an excellent counselor who was a great listener and did a great job giving me direction through this process.” – H.A.S. participant

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HEADQUARTERSNORTH2755 W. Armitage Ave., Chicago, IL 60647Phone (773) 252-3100Fax (773) 252-8945

• Adult Substance Abuse Treatment• Anger Management• Continuing Care• Drug Testing• DUI Services• Partner Abuse Intervention Program (PAIP)• Mental Health Therapy

NORTHwEST5005 W. Fullerton Ave., Chicago, IL 60639Phone (773) 745-7107Fax (773) 745-9902

• Domestic Violence Program - ¡Basta! (Enough)• Postpartum Depression Program• Mental Health Therapy

SOUTH4534 S. Western Ave., Chicago, IL 60609Phone (773) 254-5141Fax (773) 254-5753

• Adult Substance Abuse Treatment• Continuing Care• Drug Testing• DUI Services• Postpartum Depression Program• Youth Prevention Program• Youth Substance Abuse Treatment• Mental Health Therapy

ST. LEONARD’S MINISTRIES (SLM referrals only)2100 W. Warren Blvd., Chicago, IL 60612Phone (312) 738-1414Fax (312) 738-1417

• Adult Substance Abuse Treatment• Counseling and Life Skills Training

wHEATON373 S County Farm Rd. Wheaton, IL 60187Phone (630) 344-0001Fax (630) 344-0206

• Adult Substance Abuse Treatment• Continuing Care• Drug Testing• DUI Services• Youth Substance Abuse Treatment

MILES SQUARE1713 S. Ashland Ave., Chicago, IL 60608Phone (773) 701-1717Fax (773) 745-9902

• Adult Substance Abuse Treatment• Drug Testing• Youth Substance Abuse Treatment• Mental Health Therapy

MELROSE PARK1115 N. 23rd Ave.,Melrose Park, IL 60160 Phone (708) 345-3632Fax (844) 616-2536

• Adult Substance Abuse Treatment• Continuing Care• Drug Testing• DUI Services

MEDICATION ASSISTED TREATMENT210 N. Ashland Ave., Chicago, IL 60607Phone (312) 948-0200 Fax (312) 948-0600

BROADVIEw1915-17 W Roosevelt Rd., Broadview, IL 60155Phone (708) 498-0200Fax (844) 616-2536

• Adult Substance Abuse Treatment• Continuing Care• Drug Testing• DUI Services• Postpartum Depression Program• Youth Substance Abuse Treatment• Mental Health Therapy• Living Room

MEN’S RESIDENTIAL TREATMENT1949 N. Humboldt Blvd., Chicago, IL 60647Phone (773) 252-2666 Fax (773) 252-0527

MEN’S TRANSITIONAL HOUSINg1866 N. Milwaukee Ave., Chicago, IL 60647Phone (773) 782-4734 Fax (773) 782-8160

CO-LOCATIONS

JOHN MADDEN MENTAL HEALTH CENTER1200 S 1st Ave,Maywood, IL 60153Phone (708) 338-7313

CHICAgO-READ MENTAL HEALTH CENTER4200 N Oak Park Ave,Chicago, IL 60634Fax (773) 794-3957

PCC COMMUNITY wELLNESS CENTER3 Erie Court, Suite 1300Oak Park, IL 60302

LOCATIONS

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