HEALTH & WELLNESS SPASEMINAR TRAINING

by Carmen MarshallUSANA Diamond Director, Million Dollar Club

Member, Elite Bonus Recipient, US IDC Member 2009 & 2011

CARMEN MARSHALL

• USANA Diamond Director • USANA Million Dollar Club Member • Elite 30 Recipient• IDC Member 2009 & 2011• Creator of the H&W Spa, Nutrition

Seminar, 5 Week RESET Challengeused by USANA Associates worldwide

YOUR INTENTION…

What Would YOU Like To Get out of this Training?

CARMEN’S INTENTIONS

1. Understand the power of and how to use the Health & Wellness Spa Seminar System

2. Understand importance of using all 3 product lines every day & how to build your business with this model• Congruency• Be a walking billboard - Natural Marketing

3. Set 2 dates to do a H&W Spa on your own or with your team

RESOURCES

• 2 Day Training ( 10 hrs) condensed into 1 hr• All docs* referenced & more

www.usanatoday.com- Training Tab → H&W Spa System- Up by Mon, Aug 20th

www.livewellintl.com/carmenmarshall– Recorded H&W Spa Webinar Presentation

• Available until Dec 31, 2012

– Full Script*

PURPOSE OF H&W SPA SEMINARSWhat is a H&W Spa Seminar?1. Presenting ALL 3 lines as an “integrated cell health protection system” and holistic approach to long term health.

PURPOSE OF H&W SPA SEMINARS

2. Showcasing the business in a fun & easy to duplicate manner3. Minimal Retailing– PC’s or Associates on Autoship

4. Packages, not individual items

5. HELP PEOPLE WITH THEIR PHYSICAL HEALTH Order to include products from ALL 3 lines – Essentials, HP100 or MHP– BiOmega– Daily Shake and Bar (Phase II)– RESET (and/or or Phase I or II)– Facial Deluxe (or Basic Pack)– *Optimizers – Procosa II & Proflavanol C100– *Products for spouse / partner

6. HELP PEOPLE WITH THEIR FINANCIAL HEALTH – $29 USD (Member/Associate Program)

• Qualify a 3 Business Center (400 SVP) immediately or over 8 weeks through their product orders

• Leave door open for Pro Pack/Business Builder Pack (Entrepreneur Program)

7. HELP ASSOCIATES GO PLATINUM!

• H&W Spa Seminars are a great way to help Associates go Platinum

WHY DO H&W SEMINARS WORK? 1. Educational mode2. Immediate results3. Physical & emotional experience4. Products make sense

- Holistic, Cell Focus, Lifestyle

5. Business makes Sense- Can see themselves bringing 2 people- Takes away fear of a business and/or NWM

RESULTS - WHY DO I LIKE THIS MODEL SO MUCH?

1. Steady volume – energy moving!2. Creates new Associates & PC’s on a regular basis3. Great training environment for new Associates– On the job training– Product/Health – hear info 2-3 times– Learn about the business in a positive environment

RESULTS - WHY DO I LIKE THIS MODEL SO MUCH?

4. Great Conversion Rates– 1/4 – One on One with H&F Newspaper– 4/5 – H&W Seminars

5. Large Autoships– More Commitment to Products & Healthy Lifestyle– Not just a “business” expense

RESULTS - WHY DO I LIKE THIS MODEL SO MUCH?

6. Grows a stable, STRONG organization 7. Dr. Wentz’s Vision8. Makes $$9. My Passion10. What’s Yours – How can you Integrate?

HOW COULD THIS HELP YOUR BUSINESS?

• What do you see as possibility for YOUR business so far?– You, your team?

• Share an AHA

H&W SPA SEMINAR OVERVIEW*All 3 PRODUCT LINES

1. Welcome2. Sense Difference – 3 Reasons3. Dr. Wentz Story4. First 1/2 of Sense Skin Care Line 5. Self Preserving Technology

H&W SPA SEMINAR OVERVIEW

6. Importance of Nutritionals– MHP/HP 100/Essentials & BiOmega

7. Exploding the Bomb Up Front – Common Questions– Are Nutritionals Really Necessary?– How do you take Nutritionals?– USANA Difference - 3 Reasons

8. Second ½ of Sense Skin Care Line9. Sense Hair & Body Products

H&W SPA SEMINAR OVERVIEW

10. USANA Foods11. Order Forms & Bars12. PC Program13. Business Options– Member Associate– Entrepreneurial Program

14. Leading Guests to Buy – back to order forms

H&W SPA SEMINAR OVERVIEW

15. Incentivize orders if desired16. Set training time with new Associates17. Enroll new Associates/PC’s18. Follow up with PC’s19. Train New Associates20. Focus on Associates bringing people to or hosting

H&W Seminar

SUPPLIES*WHAT DO I NEED TO BUY?1. Spa Supplies• 2 Sets of Sense Facial Care AND Hair & Body• 6-12 Finger Bowels, Mirrors, Hairbands, Cotton Pads,

Placemats, Washclothes x3

2. USANA Product Boxes• Full - RESET Kit• Empty - MHP/Essentials, BiOmega,

Popular Optimizers, Bars, Nutrimeals

SUPPLIES*WHAT DO I NEED TO BUY?

3. Sales Tools- Comparative Guide, Credibility pdfs

4.Order Forms/Pens5.Bars – Cut Up6.Keep everything neat & orderly in 2 boxes

PLANNING YOUR SEMINARTHEMES THAT WORKMission: To Educate, Inspire, and PamperWrite down Names …WHO DO YOU KNOW?

• Women, mothers and daughters• Mother’s day• Pampering party for moms• Girl’s night out• Couples (very fun – men love this too!)• “Man Spas!”

PLANNING YOUR SEMINARTHEMES THAT WORK• Bridal party/ baby shower get together• Family reunions• Work friends• Hairdressers, Dermatologists• Massage Therapists, Chiropractors, Fitness &

Wellness Practitioners, Fitness• Theme Nights– neighbors, Gen X, Y, baby boomers,

international, athletes, teachers...

SHARE…to the….

• What 2 THEMES most resonated with you?• Who are you going to invite?

BEST PLACES TO HAVE H&W SPA SEMINARS

1. Homes – yours or an Associate’s

2. Clubhouses 3. Fitness/Wellness Facilities4. Hotels

HOW TO CREATE DUPLICATION & LEVERAGE

1. Do 3 H&W Spas with your new Associates2. Start them doing sections • Create H&W Spa Seminar* teams!

3. They do their own

SET UP & PREPARATIONTHE DAY OF YOUR SEMINAR!

1. Set up – 60/30 min2. Keep everything in 2 boxes3. House/facility neat, smells nice, soft music– Displays & Table neat/organized– Spa Products separate from own

4. Look the part – you ARE USANA5. Relax, have fun, be yourself!

SETTING UP THE DINING ROOM TABLE• Placemats & Station• Arrange Skin/Body Care• Dampen & Roll Washcloths (3 pp)• Fill Finger Bowls• Cut up bars

SMALL DISPLAY TABLE

• Near you• Arrange USANA Products• Comparative Guide/Sales Tools• Credibility Items• Folder with Price Sheets, Pens, Calculator

H&W SPA SEMINARRESOURCES: Recorded H&W Spa Webinar Presentation– www.livewellintl.com/carmenmarshall– Full Script & Training PPT on www.usanatoday.com

1. Welcome• Intro, Overview, Credibility

2. Sense Difference – 3 Reasons• Skin Health Line, not just a cosmetic line• Anti-Aging/Clinical Results• No added Parabens, Chemical Preservative Free

H&W SPA SEMINAR

3. Dr. Wentz Story4. First 1/3 of Sense Skin Care Line• Cleanser, Rice Bran, Masque• 3 Points

What it’s used for/Why They Need it Unique Selling Point (USP) What you love about it or find fascinating

• MASQUE…

H&W SPA SEMINAR

5. Self Preserving Technology6. Importance of Nutritionals– “The most important thing…is what we feed our cells”– “What I get all my clients on as a minimum…”– Essentials & BiOmega– HealthPak100– MyHealthPak

H&W SPA SEMINAR

7. Exploding the Bomb Up Front – Common Questions– Are Nutritionals Really Necessary?– How do you take Nutritionals?– USANA Difference - 3 Reasons• Dr. Wentz• Pharmaceutical GMP’s• 3rd Party Comparative Guide

H&W SPA SEMINAR

8. Second ½ of Sense Skin Care Line- Toner, Serum, PE, DPE, NR, Eye Nourisher- What are the 3 things to mention?

9. Hair & Body Products 10. USANA Foods• USP• Phase II – 1 shake/bar per day• RESET & Phase I or II

11. Pass Out Bars & Order Forms

H&W SPA SEMINAR

12. PC Program13. Business Options– Member Associate– Entrepreneurial Program

14. Leading Guests to Buy – back to order forms15. Incentivize Orders if needed

H&W SPA SEMINAR

16. Set training time with new Associates17. Enroll new Associates/PC’s18. Follow up with PC’s19. Train New Associates20. Focus on Associates bringing people to or hosting

H&W Seminar

H&W SPA QUICK GUIDE*

• Use While You’re Learning• Resources– PPT & Doc Version• Print out Quick Guide Doc• OR write up on flipchart/white board• OR put on your lap top

TIPS TO BECOME A BRILLIANT H&W SPA PRESENTER

1. Be willing to stretch yourself, face your fears & grow 2. Do with a team of other people3. Learn 1 section at a time4. Don’t think you have to be perfect5. Use the H&W Spa Quick Guide for key points7. Do as often possible – each time you will get better8. Be Yourself, have FUN and don’t take this too

seriously

RESOURCESwww.usanatoday.com - by Mon, Aug 20- Short Convention & Extended Training PPT - H&W Spa Quick Guide PPT & Doc- Full script from recorded webinar below- H&W Spa Order Forms- Creating H&W Spa Teams Doc- Supply List Doc

www.livewellintl.com/carmenmarshall- Recorded H&W Spa Webinar Presentation• Available till Dec 31, 2012

http://groups.yahoo.com/group/sensehelpsite

MY COMMITMENT TO ME

• Do your own H&W Spa Seminar asap• Do 3 with your personally sponsored people• I commit to doing 2 H&W Seminars on/by:

___________ ___________

with: _________________________

DECLARE YOUR INTENTION!

JUST DO IT!

“That which we persist in doing becomes easier, not that the task itself has become easier, but that our ability to perform it has improved” – Emerson

“Do the thing to get the power” – Emerson

“The Easiest Thing to Do is the Easiest Thing Not to Do” - Jim Rohn

CONNECT WITH CARMEN

www.facebook.com/CarmenMarshallEntrepreneur

www.CarmenMarshall.com

www.CarmenMarshall.com/subscribe

Zumba® at Convention!– 6:30-7:30 am Salt Palace– Room 251– Bring water and dress to MOVE and have FUN!