24
Health & Social Care Year 12 Handbook Textbooks – Cambridge Technicals Level 3 Health and Social Care 2016; Hodder Education; ISBN 978-1-471-87476-5 Cambridge Technicals Level 3 ‘My Revision Notes’ H & SC; Hodder Education; ISBN 978-1-5104-4230-6 The Cambridge Extended Certificate and Diploma in Health and Social Care Level 3

Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

  • Upload
    others

  • View
    4

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Health & Social Care

Year 12 Handbook Textbooks –

Cambridge Technicals Level 3 Health and Social Care 2016;

Hodder Education;

ISBN 978-1-471-87476-5

Cambridge Technicals Level 3 ‘My Revision Notes’ H & SC;

Hodder Education;

ISBN 978-1-5104-4230-6

The Cambridge Extended Certificate and Diploma in

Health and Social Care Level 3

Page 2: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

These courses will provide you with the opportunity, through applied learning, to

develop the core specialist knowledge, skills and understanding required in the

health and social care sector.

To complete the Extended Certificate, you will study six units, three of which

will be assessed through an external examination. The other three will be

internally marked and then externally moderated.

In year 12 you will study the following three units:

Unit 1 Building positive relationships in health and social care

Unit 2 Equality, diversity and rights in health and social care

Unit 4 Anatomy and physiology for health and social care

In year 13 you will study:

Unit 3 Health, Safety and Security in Health and Social Care

Unit 10 Nutrition for health

Unit 22 Psychology for health and social care

The units are graded Pass, Merit and Distinction.

This qualification is graded Pass, Merit, Distinction, Distinction*

To complete the Diploma (2 A Level equivalent) you will study six further units,

two of which will be assessed through an external examination. The other four

will be internally marked and then externally moderated.

In year 12 you will study the following four units:

Unit 5 Infection Control

Unit 6 Personalisation and a person-centred approach to care

Unit 9 Supporting people with learning difficulties

Unit 15 Promoting health and wellbeing

In year 13 you will study:

Unit 7 Safeguarding

Unit 12 Promote positive behaviour

Page 3: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Unit Content and Learning Outcomes

Unit 1 Building positive relationships in health and social care

No work in the health and social care sector is completed in isolation.

Professional relationships are paramount to the delivery of safe and effective

care and support and an understanding of these relationships, and how they are

formed, is essential if you are considering pursuing a career in the health and

social care sector.

This unit aims to introduce you to the many different relationships that you will

encounter within the health and social care sector; whether with colleagues,

senior members of staff, other professionals within the sector or individuals

who require care and support. By doing this unit you will apply communication and

relationship building skills in a practical way, considering how different factors,

including context, can impact on the building of positive relationships. You will

also be introduced to the concept of the person-centred approach which will

help with your relationship building skills.

Learning Outcomes:

L.O. 1: Understand relationships in health, social care or child care environments

L.O. 2: Understand the factors that influence the building of relationships

L. O. 3: Understand how a person-centred approach builds positive relationships

in health, social care or child care environments

L.O. 4: Be able to use communication skills effectively to build positive

relationships in a health, social care or child care environment

Assessment method: This is a coursework unit which will be internally assessed

and externally moderated.

Page 4: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Unit 2 Equality, diversity and rights in health and social care

Everyone is different and everyone has rights. Promoting equality and

respecting diversity and rights in health, social care and child care environments

is essential in today’s very diverse society. Whatever role you have, or aspire to,

in health, social care or child care, an effective practitioner must be able to

provide care that meets the needs of individuals and that supports their rights.

Many individuals who use health, social care or child care environments can be

vulnerable and dependent on others; this means that practitioners’ attitudes,

values and prejudices can significantly affect the quality of care, individuals

who require care or support experience.

This unit will help you to understand the implications of diversity on practice

and also the effects of discriminatory practice on individuals who require care

or support. You will also gain an appreciation of how legislation and national

initiatives can support and promote anti-discriminatory practice.

Strategies used to promote equality, respect diversity and support individuals’

rights will be examined. You will develop your ability to recognise both good and

discriminatory practice in care situations. You will develop your judgement and

decision-making skills to choose appropriate responses to care situations and

determine a course of action to promote the equality, diversity and rights of

individuals in care settings.

Learning Outcomes:

L.O. 1 Understand concepts of equality, diversity and rights and how these are

applied in the context of health, social care and child care environments

L.O. 2 Understand the impact of discriminatory practices on individuals in

health, social care and child care environments

L.O. 3 Understand how current legislation and national initiatives promote anti-

discriminatory practice in health, social care and child care environments

L.O. 4 Understand how equality, diversity and rights in health, social care and

child care environments are promoted

Assessment method: This unit will be assessed through a 1 hour 30 minute

written examination on 10 January 2018.The exam comprises short answer

questions and questions requiring more extended responses.

Page 5: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Unit 3 Health, safety and security in health and social care

What does it mean to be ‘safe’? Safety and being safe is a basic human need.

Consciously or subconsciously we all take practical steps to stay safe. All

individuals have the right to work in a safe environment and individuals who

require care or support also have a right to be safe in health and social care

contexts. As a result, there are responsibilities that practitioners must actively

promote in order to provide and maintain a safe environment for colleagues and

the individuals who require care and support. This unit introduces you to health,

safety and security in health and social care. You will acquire the necessary

knowledge and skills to equip you in maintaining a safe working environment for

yourself, your colleagues and individuals who require care and support. You will

learn how legislation, policies and procedures work to reduce risks in health and

social care and the consequences of not following them. You will also learn how

to respond to different incidents and emergencies with health and social care

settings.

Learning Outcomes:

L.O. 1 Understand potential hazards in health, social care and child care

environments

L.O. 2 Understand how legislation, policies and procedures promote health,

safety and security in health, social care and child care environments

L.O. 3 Understand the roles and responsibilities involved in health, safety and

security in health, social care and child care environments

L.O. 4 Know how to respond to incidents and emergencies in a health, social care

or child care environment

Assessment method: This unit will be assessed through a 1 hour 30 minute

written examination in January 2019.The exam comprises short answer

questions and questions requiring more extended responses. Many of the

questions will be context-based.

Page 6: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Unit 4 Anatomy and physiology for health and social care

We eat, we breathe and we control our bodies, as well as responding to the

external environment, but why and how? This unit will help you to understand

why these essential processes are so important in maintaining life. You will learn

not only about the structure and function of some of the cells and tissues

involved, but how they form organs and body systems that then have to interact

to ensure that the body can provide the conditions necessary for thought, co-

ordination, movement and growth. This unit aims to introduce you to the basic

structure and functions of the body systems involved in everyday activities and

maintenance of health, including cardiovascular, respiratory and digestive

systems. You will also understand the part played by organs such as the

pancreas, liver and kidney. You will investigate the systems and organs involved

in detecting and responding to change such as the nervous system as well as the

eyes and ears.

Unfortunately, things do go wrong and each system has well-known diseases and

disorders. Also, as individuals grow older, they are likely to be affected by

malfunctions as a result of degeneration. Some of these will simply be

inconvenient; others will be lifechangers. You will understand the effects on

individuals and what has to be done on a daily basis to enable them to lead as

full and independent a life as possible.

Learning Outcomes:

L.O. 2 Understand the cardiovascular system, malfunctions and their impact on

individuals

L.O. 2 Understand the respiratory system, malfunctions and their impact on

individuals

L.O. 3 Understand the digestive system, malfunctions and their impact on

individuals

L.O. 4 Understand the musculoskeletal system, malfunctions and their impact on

individuals

L.O. 5 Understand the control and regulatory systems, malfunctions and their

impact on individuals

L.O. 6 Understand the sensory systems, malfunctions and their impact on

individuals

Assessment method: This unit will be assessed through a 2 hour written

examination on June 6th 2018. The exam comprises short answer questions and

questions requiring more extended responses.

Page 7: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Unit 5 Infection Control

Infection and disease can kill; the human body is constantly exposed to vast

amounts of germs, micro-organisms and disease. Infection control is of

paramount importance in settings such as hospitals and residential homes, but

equally it must be maintained when care is provided in other settings. In this

unit you will learn about the importance of infection control and you will be

introduced to methods that help to prevent the spread of infection. All of this

will enable you to apply infection control methods in the workplace.

Learning Outcomes:

L.O. 1 Understand infection control in health and social care

L.O. 2 Know the chain of infection

L.O. 3 Be able to control the spread of infection

L.O. 4 Understand the role of the health and social care worker in controlling

infection Assessment method: This is a coursework unit which will be internally assessed

and externally moderated.

Page 8: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Unit 6 Personalisation and a person-centred approach to care

Since 2008, the Government’s approach to care provision has been one of

“Personalised Care”. This is an exciting as well as challenging time, as this

approach seeks to empower individuals and allow choice and control over the

shape of their support within all care settings. It aims to provide payments to

individuals so they can access the care and support they need. This unit gives

you the opportunity to study what personalisation is and how it should work in

practice. The way the health and social care sector can achieve personalisation

in practice is by adopting a person-centred approach to care. Those wishing to

work in the sector will need to have the mindset, skills and practical tools to be

person-centred in their approach and this unit aims to develop the knowledge,

understanding and skills required. Freedom of choice is important to us all and

is something we exercise on a daily basis. All individuals should now be equal

partners in the planning and delivery of their care. Health and social care

professionals aim to empower individuals who require care, and their families, to

have the maximum choice and control over the services they receive. In this

unit you will develop an understanding of the values that underpin a person-

centred approach to care and will learn to challenge your preconceptions. The

unit will explore how changes over time in attitudes and in policies have resulted

in health and social care professionals adopting a person-centred approach to

care. You will be introduced to the practical tools and approaches that are used

by professionals in their work

Learning Outcomes:

L.O. 1 Understand personalisation in health and social care

L.O. 2 Understand what is meant by a person-centred approach to care

L.O. 3 Understand methods used to implement a person-centred approach

L.O. 4 Know how to plan and conduct review meetings using a person-centred

approach

Assessment method: This unit will be assessed through a 1 hour 30 minute

written examination on January 16th 2018. The exam comprises short answer

questions and questions requiring more extended responses.

Page 9: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Unit 7 Safeguarding

Safeguarding is everyone’s business. People who require care and support are

often at the forefront of media exposés about abuse, exploitation and neglect.

As practitioners in the health and social care sector we must all be aware of

safeguarding. Protecting people from harm is a core role for all workers in the

health and social care sector. In this unit you will learn how to support and

protect people and understand who is vulnerable by being able to recognise signs

of abuse, exploitation and harm in both children and adults. In this unit you will

become familiar with the language of safeguarding and the key legislation you

will be required to implement as a worker in the health and social care sector.

L.O. 1 Understand types and signs of abuse

L.O. 2 Understand factors which may lead to abusive situations

L.O. 3 Understand legislation, regulatory requirements and guidance which

govern the safeguarding of adults, young people and children

L.O. 4 Understand how to deal with suspected abuse and disclosures of abuse

L.O. 5 Understand working strategies and procedures for the safeguarding and

protection of adults, young people and children

L.O. 6 Understand how workers within health, social care and child care

environments can minimise the risk of abuse

Assessment method: This unit will be assessed through a 1 hour 30 minute

written examination in January 2019. The exam comprises short answer

questions and questions requiring more extended responses.

Page 10: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Unit 10 Nutrition for Health

Eating is a daily activity for most of us. How does what we eat impact our

health? What is healthy eating? How do we promote healthy eating? As future

practitioners, it is important to understand the impact of nutrition on well-being

and health. Rising levels of obesity are leading to increases in heart conditions,

diabetes and liver disease. To the NHS, the costs of treating ill-health caused

by poor diet are soaring. Many health and social care practitioners are involved

in the provision of meals, so it is important you understand and can explain good

nutrition.

This unit introduces nutritional health and the components of good nutrition.

You will have the opportunity to scrutinise different foods, consider their

health benefits and investigate how to support other people to impact their

health and well-being.

Learning Outcomes:

L.O. 1 Know nutritional and diet guidelines

L.O. 2 Understand the functions of nutrients

L.O. 3 Understand factors which influence nutritional health

L.O.4 Be able to make recommendations to improve nutritional health

Assessment method: This is a coursework unit which will be internally assessed

and externally moderated.

Page 11: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Unit 12 Promote Positive Behaviour

All behaviour is a form of communication. How do you communicate that you are

angry or unhappy? What happens if you cannot communicate it? This unit will

introduce you to ways in which you can promote positive behaviour and manage

and support people whose behaviour is considered to be challenging. You will see

the impact of the way care and support are delivered, the environment and

other factors on behaviour and how to manage these to promote positive

behaviour. Good communication and interpersonal skills will often de-escalate

situations so that behaviour becomes manageable, reducing the need for further

intervention. You will understand that restrictive interventions should only be

used as a last resort and in cases where there is imminent danger to the person

receiving the care, the person providing the care or any other person nearby.

This unit gives you the opportunity to understand some of the policy and

legislation that support managing behaviour and the use of restrictive

interventions. You will learn how to recognise changes in behaviour which may

prevent escalation of behaviour and to recognise how individuals are affected by

the experience of challenging behaviour.

L.O. 1 Be able to promote positive behaviour

L.O. 2 Understand situations in which staff are required to use reactive and

restrictive interventions

L.O. 3 Be able to use interventions to promote positive behaviour, considering

the impact on the individual

L.O.4 Know relevant legislation and guidance related to promoting positive

behaviour

Assessment method: This is a coursework unit which will be internally assessed

and externally moderated.

Page 12: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Unit 9 Supporting people with learning difficulties

According to British Institute for Learning Difficulties (BILD), it is estimated

that 1 in 198,000 people in England have a learning disability (2 per cent of the

general population) so, if you want to work in health, social care and child care,

you need to know how to support people with learning disabilities.

In this unit you will learn about the types and causes of learning disabilities and

the differences between learning disabilities and specific learning difficulties.

Potential difficulties for people with learning disabilities and ways of

overcoming the difficulties will be explored. You will understand the support

offered by services and practitioners as well as the methods of care.

Legislation relating to learning disabilities will be examined.

LO. 1 Know the types and causes of learning disabilities

LO. 2 Understand the difficulties that may be experienced by individuals with

learning disabilities

LO. 3 Be able to support individuals with learning disabilities to plan their care

and support

Assessment method: This is a coursework unit which will be internally assessed

and externally moderated.

Page 13: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Unit 15 Promoting Health and Wellbeing

Most of us are guilty of not always prioritising our health and wellbeing. That

could be eating too much, eating the wrong thing, having unprotected sex, not

exercising or spending too much time in the sun. These are all things that we

know we shouldn’t do, yet we still continue. Health education is of paramount

importance in improving the health and wellbeing of all individuals.

This unit gives you the opportunity to plan and carry out your own, small-scale,

health education campaign by giving you the underpinning knowledge and

understanding of the importance of health and wellbeing and how we can choose

to affect both. The unit will also introduce you to the different approaches

used in health education and its promotion, including the role of the media,

allowing you to better plan and promote your campaign. You will understand that

health education depends on changing people’s behaviour and you will have an

opportunity to understand the various models of behaviour change and the

factors that will influence individuals and their will to change. You will equally

need to understand that not everyone has the same ability to change, so you will

be able to investigate the effects of peer pressure and social conditions on the

behaviour of individuals. You will study health initiatives, strategies and existing

campaigns, discovering how they are designed, planned, resourced, implemented

and reviewed.

L.O. 1 Understand reasons for maintaining a healthy lifestyle

L.O. 2 Understand the use of strategies and campaigns and the roles of

professionals in promoting health and wellbeing

L.O. 3 Understand factors that influence responses to the promotion of health

and wellbeing

L.O. 4 Be able to implement and evaluate a campaign promoting health and

wellbeing

Assessment method: This is a coursework unit which will be internally assessed

and externally moderated.

Page 14: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Unit 22 Psychology for Health and Social Care

We’re only human, but what does that mean? Our behaviour is just one aspect of

being human. The human mind and body are interlinked and can impact on an

individual’s health and wellbeing. What barriers do people face in everyday life?

How are these barriers linked to psychology? There are many theories linked to

psychological perspectives, but which ones are appropriate to the health and

social care sector? This unit introduces you to the human mind and why we

behave the way we do. It will introduce you to a range of psychological

perspectives and you will be able to make links between these, behaviour change

and health and wellbeing. It will help you apply your understanding of human

behaviour to a health and social care context, from helping individuals overcome

emotional problems, understanding why individuals may ignore symptoms, to how

to overcome barriers which may prevent individuals from maintaining health and

wellbeing. On successful completion of this unit, you will have a good

understanding of factors that influence responses to health and the

underpinning psychological theories used by health professionals to interpret

and address these behaviours

L.O. 1 Be able to apply psychological theories and approaches t to health, social

care and child care

L.O. 2 Understand health psychology

L.O. 3 Understand the impact of chronic illness and long term health conditions

on individuals

L.O. 4 Know the psychological impacts of requiring care

Assessment method: This is a coursework unit which will be internally assessed

and externally moderated.

Page 15: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Study skills & tips for success

Folder management

If you are to give yourself any chance of achieving your very best this year, it is

essential that you a) bring a folder to every lesson and b) organise your folder

and electronic files efficiently.

Your folder should just be for Health & Social Care; you should have unit

dividers to keep your notes in the correct place, so that they can be accessed at a

later date or when required. When making notes you should ensure that it is

clear what you are writing about e.g. sub-headings will help indicate what

topic/unit the notes relate to.

If you do not look after your notes and keep your work organised, you will be

spending valuable revision time compiling notes which you have already

written, rather than revising and this could impact your overall performance and

grade.

Ensure any electronic folders are equally well organised. Many of your

externally assessed assignments will be produced on a computer. Make sure

you have this work saved in at least 2/3 places!!

USB sticks are only for moving work between more secure devices.

Time management

Apart from lessons, you should aim to spend 1-2 hours per day on this subject.

This can be within your study periods or at home. You will be set

homework/coursework tasks on a weekly basis. In addition to this, you should

be re-reading class notes, adding additional notes and reading around topics

which are relevant to the subject.

Students who prioritise their time effectively can still socialise and complete

part time employment, however it is important to have the correct balance.

Page 16: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Reading around specific topics

Reading is essential if you wish to be successful at this level. It is important that

you get into the habit of reading a variety of relevant books before beginning a

piece of work.

Using a limited number of textbooks is not useful if you are aiming to achieve

the higher marks. If you only use one textbook, you are only gaining one

person’s perspective/opinion on a particular topic. Therefore, your writing is

unlikely to demonstrate a ‘comprehensive understanding’ or ‘a wide range of

sources’ which are essential if you are to achieve the highest mark.

Reasons to read around a topic before beginning a piece of written work

1. To build up knowledge of the topic so that you understand the ideas and

concepts

2. To build up your understanding of specific and specialised terminology

and how it is used

3. To weigh up what different writers say about a topic

4. To be able to pull together different people’s ideas and information into a

cohesive framework

Tips for effective reading

If particular aspects of a chapter or text are relevant to your work, it may be

useful to photocopy the text. This way you are free to highlight and annotate

information which is of particular use to you. Ensure that you make a note of

the source of all photocopying as this will be needed for referencing purposes.

Using the internet

When using the internet for quotes and other information, it is important to

assess the credibility of the author and the source as it is possible for anyone to

make claims or have an opinion about a particular subject and have no evidence

or credentials to back this information up, the information therefore would not

be considered credible.

Page 17: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Tips for successful internet use when completing coursework

1. Using Google search engine

Whilst it is fully acceptable to use Google to begin your search for

information, it is also important to remember that whilst it contains a lot

of credible websites, it also lists many which are of no use to you.

A good way of filtering your search is to ensure that you are using

specific search words, try alternating your search if you do not receive the

results which you were looking for. Remember to avoid using the first

website which appears at the top of a Google search list. Stick to UK

websites and the most up to date entries.

2. Do not use Wikipedia!

This website is unregulated and is not a respected or credible source of

information and therefore should not be used for definitions or quotes.

This is the same for other similar websites which offer definitions e.g.

Google quotes.

3. Ensure that you are referencing all web pages which you have

read/extracted information from. These should be referenced both in the

text where relevant and also within your bibliography. Please remember

to do this as you go along, otherwise it will be very time consuming to go

back over the information which you have already collected.

Writing your coursework

Once you have collected a comprehensive amount of material from a range of

books and internet sources you will be ready to start drafting your work.

Drafting

For this you should be ordering and structuring your ideas, it should be

considered the first stage of your finished product. During this stage you should

be exploring ways to communicate your ideas most effectively. In addition to

this, you will be putting your initial thoughts into sentences and paragraphs.

Your first draft is unlikely to be the finished product. You will need to work

hard to reread and edit your work to ensure that it is the best possible work you

can produce.

Page 18: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Proof reading

It is extremely important to proof read

and edit your own work so that it makes

sense. A thorough edit will allow you to:

Rectify mistakes in spelling, punctuation and grammar so that you can

achieve merit or distinction in the grading criteria.

Check that you have included everything on the task sheet.

Check that you have only included relevant information and there is no

repetition

Make sure that your work is clearly laid out and has a header with your

name on it.

Check the font size and style is consistent and easy to read.

Check that all cited references are also included in the bibliography

It’s a good idea to take edit your work several hours or a day after you have

finished writing it. This will allow you time to look at your work with a

refreshed mind and from a different perspective. To edit your work effectively,

you should print out a copy and annotate with a different coloured pen.

Referencing your work

This is an extremely important aspect of your coursework. Once you get the

hang of how and when to reference, it will become second nature to you. The

sooner you start practising how to reference correctly the better. It will take

some getting used to, but it’s like anything… easy when you know how!

Common misconception about referencing…

Paraphrasing and summarising are important skills to use, but make sure you

fully understand what you have read before you start to rewrite it. Many

students believe that they only need to reference if they have used a direct

quote. This is incorrect, all information that has been summarised or

paraphrased must have a reference after the information. This means that if you

are changing a few ‘ands, ifs and buts’ in a document or information on a

webpage, and you do not acknowledge where the information has been taken

from, then you are plagiarising (cheating). By plagiarising, any aspect of your

work you could be withdrawn from the whole Technical qualification by OCR.

Page 19: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Referencing quotes in the text

Quotes are an excellent way of supporting your work. When using quotes you

must firstly ensure that you are placing your quote into quotation marks and

secondly that there is an appropriate reference for the quote. E.g.

‘They are individuals who have the responsibility and interest in seeing

that the service that they represent has the resources to provide effective

service.’ (Smith et al, 2017, p.7) (author, publication date, page number)

This is the correct way to reference a quote from a textbook. It is slightly

different from a webpage. E.g.

The term multidisciplinary describes the ‘team interaction within a multi-

professional team’ (NHS, 2017) (website author/group year of publication)

The full reference for both of these quotes would then be placed within the

bibliography at the end of your work.

Completing a bibliography

A bibliography is a complete list of all sources used. E.g.

For further detail, look at the Harvard Referencing information on the separate

sheet available. This method is required by many universities, so it’s a good

idea to get used to it now.

Ferreiro Peteiro et al (2016) Cambridge Technicals Level 3 Health and

Social Care, Hodder Education

Fisher, A et al (2012) Applied AS, Health and Social Care, Folens Press

Moonie, (2006) AS Level for OCR, Health and Social Care, Heinemann

Department of Health (2016 ‘Demographics’ available from:

www.doh.gov.ac.uk Accessed on 18/09/17)

NHS (2017) ‘Multi-disciplinary teams’ available from; www.nhs.co.uk

(Accessed on 8/10/17)

Page 20: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Command words

The command words in a task indicate the nature of the answer which you should

give. They also give an indication of the skills being assessed.

Analyse - Separate information into components and identify their characteristics.

Discuss the pros and cons of a topic or argument and make reasoned comment.

Assess – Discuss the strong and weak points. Make an informed judgement.

Comment - Present an informed opinion.

Compare - Identify similarities and differences.

Consider - Review and respond to given information.

Define – State or describe the nature, scope or meaning.

Describe – Give an account, including all the relevant characteristics, qualities, or

events.

Discuss – Give reasons for and against, examine implications.

Evaluate – Make a judgement from available evidence.

Examine - Investigate closely.

Explain - Set out purposes or reasons.

Explore - Investigate without preconceptions.

Identify – Name, list or otherwise characterise.

Illustrate – Make clear by using examples or provide diagrams.

Justify - Present a reasoned case for actions or decisions made.

Outline – A description setting out main characteristics/points.

Review - Survey information and conclusions, after the event, deciding what was

effective or not.

State – Present brief, clear information.

Summarise - Present principal points without detail.

Look at the wall in Room 6 for a more detailed explanation of the

Command Verbs – THEY’RE IMPORTANT

Page 21: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Calculating the qualification grade

To be awarded a full qualification, a learner must achieve at least a Pass grade

for all units required for the qualification. If they don’t do so, they won’t be

awarded the qualification. Learners will be awarded a Pass, Merit, Distinction

or Distinction* qualification grade determined by the aggregation of points

gained through the successful achievement of individual units. The number of

points available for each unit depends on the unit grade achieved.

Points available for unit grade achieved.

The table below shows the number of points issued for each grade.

Unit Unit GLH Points table for units based on GLH

Pass Merit Distinction unclassified

30 7 8 9 0

60 14 16 18 0

90 21 24 27 0

To calculate the learner’s qualification grade

You need to add up all the points for the units the learner has achieved, making

sure they’ve covered the appropriate mandatory and optional units. Having

calculated the total number of points based on the unit grades, you’ll check this

figure in the qualification grade table, for the relevant qualification, to identify

the overall qualification grade. If a learner doesn’t achieve the lowest points

score required for the qualification, we issue an unclassified result.

Example A

Learner A has taken the units required for the Extended Certificate.

The calculation would be:

Unit GLH Grade Number of points

1 60 Pass = 14

2 60 Merit = 16

3 60 Merit = 16

4 90 Distinction = 27

9 60 Pass = 14

24 30 Merit = 8

Total GLH 360 Total no. of points = 95

In this example, Learner A has an overall qualification grade of a Merit.

Page 22: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised

Example B

Learner B has taken the units required for the Extended Certificate. The

calculation would be:

Unit GLH Grade Number of points

1 60 Distinction = 18

2 60 Merit = 16

3 60 Merit = 16

4 90 Distinction = 27

10 30 Unclassified = 0

17 60 Distinction = 18

Total GLH 360 Total no. of points = 95

In this example, while Learner B has enough points to be eligible for a

qualification they wouldn’t be awarded it because they haven’t achieved at least

a Pass for Unit 10.

Qualification grade table

Level 3 Cambridge Technical Extended Certificate (360 GLH) The table below

shows the points ranges and the grades that those ranges achieve.

Points Range Grade

104 and above Distinction* D*

100 - 103 Distinction D

92 - 99 Merit M

84 – 91 Pass P

Below 84 Unclassified U

Level 3 Cambridge Technical Diploma (720 GLH)

The table below shows the points ranges and the grades that those ranges

achieve.

Points Range Grade

208 and above Distinction* Distinction* D*D*

204 – 207 Distinction* Distinction D*D

200 – 203 Distinction Distinction DD

192 – 199 Distinction Merit DM

184 – 191 Merit Merit MM

176 – 183 Merit Pass MP

168 – 175 Pass Pass PP

Below 168 Unclassified U

Page 23: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised
Page 24: Health & Social Care Year 12 Handbook...Unit 6 Personalisation and a person-centred approach to care Since 2008, the Government’s approach to care provision has been one of “Personalised