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Health New England Medicare Advantage Plan (HMO and HMO-POS) 2018 Pharmacy Directory This pharmacy directory was updated on 03/2018. For more recent information or other questions, please contact Health New England Medicare Advantage Plan (HMO and HMO-POS) Member Services, at 1-877-443-3314 or, for TTY users, 711, 8:00 a.m. to 8:00 p.m., Monday through Friday, (October 1 through February 14: 8:00 a.m. to 8:00 p.m., 7 days a week), or visit www.healthnewengland.org/medicare. Changes to our pharmacy network may occur during the benefit year. An updated Pharmacy Directory is located on our website at www.healthnewengland.org/medicare. You may also call Member Services for updated provider.

Health New England Medicare Advantage Plan (HMO and …...2018 Pharmacy Directory This pharmacy directory was updated on 03/2018. For more recent information or other questions, please

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  • Health New England Medicare Advantage Plan (HMO and HMO-POS)

    2018 Pharmacy Directory

    This pharmacy directory was updated on 03/2018. For more recent information or other questions, please

    contact Health New England Medicare Advantage Plan (HMO and HMO-POS) Member Services, at

    1-877-443-3314 or, for TTY users, 711, 8:00 a.m. to 8:00 p.m., Monday through Friday, (October 1 through

    February 14: 8:00 a.m. to 8:00 p.m., 7 days a week), or visit www.healthnewengland.org/medicare.

    Changes to our pharmacy network may occur during the benefit year. An updated Pharmacy Directory is

    located on our website at www.healthnewengland.org/medicare. You may also call Member Services for

    updated provider.

  • Introduction

    This booklet provides a list of Health New England Medicare Advantage Plan (HMO and HMO-POS) network

    pharmacies. To get a complete description of your prescription coverage, including how to fill your

    prescriptions, please review the Evidence of Coverage and Health New England Medicare Advantage Plan

    (HMO and HMO-POS) formulary.

    We call the pharmacies on this list our “network pharmacies” because we have made arrangements with them to

    provide prescription drugs to Plan members. In most cases, your prescriptions are covered under Health New

    England Medicare Advantage Plan (HMO and HMO-POS) only if they are filled at a network pharmacy or

    through our mail order pharmacy service. Once you go to one pharmacy, you are not required to continue going

    to the same pharmacy to fill your prescription but can switch to any other of our network pharmacies. We will

    fill prescriptions at non-network pharmacies under certain circumstances as described in your Evidence of

    Coverage.

    All network pharmacies may not be listed in this directory. Pharmacies may have been added or removed from

    the list after this directory was printed. This means the pharmacies listed here may no longer be in our network,

    or there may be newer pharmacies in our network that are not listed. This list is current as of March 19, 2018.

    For the most current list, please contact us. Our contact information appears on the front and back cover pages.

    You can get prescription drugs shipped to your home through our network mail order delivery program. For

    more information, please contact us or see the mail order section of this pharmacy directory.

    If you have questions about any of the above, please see the first and last cover pages of this directory for

    information on how to contact Health New England Medicare Advantage Plan (HMO and HMO-POS).

    Health New England Medicare Advantage Plan (HMO and HMO-POS) pharmacy directory is organized by the

    type of pharmacy (retail, including chain pharmacies, mail order, home infusion, long-term care, and specialty

    pharmacies). Our pharmacies are then listed alphabetically by facility name.

    2

  • Retail Pharmacies

    To contact your retail pharmacy via TTY/TDD Service, you may use the TRS Relay number 711.

    STATE: MA

    COUNTY: BERKSHIRE

    CITY: Adams

    ZIP: 01220

    Big Y Pharmacy #25

    1 Myrtle Street

    Adams, MA 01220

    413-743-5702

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Rite Aid #10068

    21 Columbia Street

    Adams, MA 01220

    413-743-4659

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: Great Barrington

    ZIP: 01230

    Big Y Pharmacy #22

    700 Main St Ste 2

    Great Barrington, MA 01230

    413-528-5460

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #08970

    362 Main St

    Great Barrington, MA 01230

    413-528-2860

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Price Chopper Pharmacy

    300 Stockbridge Rd

    Great Barrington, MA 01230

    413-528-2408

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Rite Aid #10069

    197 Main St

    Great Barrington, MA 01230

    413-528-2424

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: Hyde Park

    ZIP: 01236

    Rite Aid #10157

    1329 Hyde Park Avenue

    Hyde Park, MA 01236

    617-364-2000

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: Lanesborough

    ZIP: 01237

    CVS Pharmacy #

    655 Cheshire Rd

    Lanesborough, MA 01237

    413-236-4223

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: Lee

    ZIP: 01238

    Big Y Pharmacy #37

    10 Pleasant St

    Lee, MA 01238

    413-243-1007

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Rite Aid #10071

    25 Park Street

    Lee, MA 01238

    413-243-2402

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    3

  • CITY: Lenox

    ZIP: 01240

    CVS Pharmacy #00433

    481 Pittsfield Road

    Lenox, MA 01240

    413-499-3430

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Lenox Village Pharmacy

    5 Walker St

    Lenox, MA 01240

    413-637-4700

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: N Adams

    ZIP: 01247

    Rite Aid #10072

    50 Lincoln St

    N Adams, MA 01247

    413-663-5270

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: North Adams

    ZIP: 01247

    Berkshire Community Pharmacy

    Of North Adams

    71 Hospital Ave

    North Adams, MA 01247

    413-664-5333

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CVS Pharmacy #01131

    Veterans Memorial Drive Big Y S

    C

    North Adams, MA 01247

    413-664-8712

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Littles Hsc Pharmacy

    109 Eagle St

    North Adams, MA 01247

    413-663-6450

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    Stop & Shop Pharmacy

    876 State Road Rte 2

    North Adams, MA 01247

    413-664-8550

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walmart Pharmacy 10-1984

    1415 Curran Hwy

    North Adams, MA 01247

    413-664-4040

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: Pittsfield

    ZIP: 01201

    Berkshire Community Pharmacy

    725 North St

    Pittsfield, MA 01201

    413-395-7610

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    Berkshire Medical Center

    725 North St

    Pittsfield, MA 01201

    413-447-2685

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    4

  • Big Y Pharmacy #23

    200 West Street

    Pittsfield, MA 01201

    413-447-9844

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #00257

    107 West Street

    Pittsfield, MA 01201

    413-499-4624

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Flynns Pharmacy

    173 Elm St

    Pittsfield, MA 01201

    413-445-5567

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Price Chopper Pharmacy

    555 Hubbard Ave

    Pittsfield, MA 01201

    413-496-9332

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Rite Aid #10064

    501 North Street

    Pittsfield, MA 01201

    413-499-5411

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    Stop & Shop Pharmacy

    Dan Fox Dr Rte 7

    Pittsfield, MA 01201

    413-442-8898

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Stop & Shop Pharmacy

    660 Merrill Road

    Pittsfield, MA 01201

    413-443-0064

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walmart Pharmacy 10-2228

    555 Hubbard Ave Suite 12

    Pittsfield, MA 01201

    413-442-2241

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Rite Aid #10065

    37 Cheshire Road

    Pittsfield, MA 01201

    413-443-4486

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    Rite Aid #10066

    163 South Street

    Pittsfield, MA 01201

    413-445-5030

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    5

  • Rite Aid #10067

    180 Elm Street Suite J

    Pittsfield, MA 01201

    413-499-1640

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: Williamstown

    ZIP: 01267

    Rite Aid #10073

    212 Main St

    Williamstown, MA 01267

    413-458-2138

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    COUNTY: FRANKLIN

    CITY: Greenfield

    ZIP: 01301

    Big Y Pharmacy #63

    237 Mohawk Trl # 2

    Greenfield, MA 01301

    413-774-3858

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #01094

    137 Federal Street

    Greenfield, MA 01301

    413-774-7201

    Fill up to 90-day supply: Yes

    Open 24 Hours: Yes

    ePrescribing: Yes

    Rite Aid Pharmacy 10074

    107 Main Street

    Greenfield, MA 01301

    413-774-3976

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Stop & Shop Pharmacy

    89 French King Hwy

    Greenfield, MA 01301

    413-774-6006

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walgreens #15193

    329 Conway St

    Greenfield, MA 01301

    413-774-5468

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walgreens #7704

    5 Pierce St

    Greenfield, MA 01301

    413-773-3801

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: Orange

    ZIP: 01364

    Walmart Pharmacy 10-2329

    555 East Main St

    Orange, MA 01364

    978-544-6405

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: Shelburne Falls

    ZIP: 01370

    Baker Pharmacy

    52 Bridge St

    Shelburne Falls, MA 01370

    413-625-6324

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    6

  • CITY: South Deerfield

    ZIP: 01373

    Deerfield Pharmacy

    45 Main St

    South Deerfield, MA 01373

    413-665-8143

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: Turners Falls

    ZIP: 01376

    Rite Aid #10076

    240 Ave A

    Turners Falls, MA 01376

    413-863-3107

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    COUNTY: HAMPDEN

    CITY: Agawam

    ZIP: 01001

    CVS Pharmacy #00859

    287 Springfield Avenue

    Agawam, MA 01001

    413-786-4100

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #02476

    163 Silver Street

    Agawam, MA 01001

    413-789-3339

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Stop & Shop Pharmacy

    1282 Springfield Street

    Agawam, MA 01001

    413-789-2226

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walgreens #4358

    60 Springfield St

    Agawam, MA 01001

    413-786-1126

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Rite Aid #10050

    17 Springfield St

    Agawam, MA 01001

    413-786-6060

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: Chicopee

    ZIP: 01013

    Chicopee Health Center Pharmacy

    505 Front Street

    Chicopee, MA 01013

    413-420-6222

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CVS Pharmacy #00843

    235 Center Street

    Chicopee, MA 01013

    413-594-8156

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Rite Aid #10052

    577 Meadow Street

    Chicopee, MA 01013

    413-592-4696

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    7

  • ZIP: 01020

    CVS Pharmacy #00693

    1616 Memorial Drive

    Chicopee, MA 01020

    413-532-3299

    Fill up to 90-day supply: Yes

    Open 24 Hours: Yes

    ePrescribing: Yes

    CVS Pharmacy #02339

    1176 Granby Road

    Chicopee, MA 01020

    413-532-5030

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walgreens #11688

    1193 Granby Rd

    Chicopee, MA 01020

    413-533-0210

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walgreens #7063

    583 James St

    Chicopee, MA 01020

    413-493-1860

    Fill up to 90-day supply: Yes

    Open 24 Hours: Yes

    ePrescribing: Yes

    Walmart Pharmacy 10-5278

    591 Memorial Drive

    Chicopee, MA 01020

    413-593-6503

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Rite Aid #10051

    1 St James Avenue #5

    Chicopee, MA 01020

    413-557-1559

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    ZIP: 01021

    Stop & Shop Pharmacy

    672 Memorial Drive

    Chicopee, MA 01021

    413-593-3999

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: E Longmeadow

    ZIP: 01028

    Stop & Shop Pharmacy

    470 North Main Street

    E Longmeadow, MA 01028

    413-525-6929

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: East Longmeadow

    ZIP: 01028

    Big Y Pharmacy #14

    441 North Main Street

    East Longmeadow, MA 01028

    413-525-6346

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #00769

    217 North Main Street

    East Longmeadow, MA 01028

    413-525-4510

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    8

  • Walgreens #7703

    54 Center Square

    East Longmeadow, MA 01028

    413-526-9664

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: East Springfield

    ZIP: 01104

    Stop & Shop Pharmacy

    1277 Liberty Street

    East Springfield, MA 01104

    413-732-7040

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: Holyoke

    ZIP: 01040

    CVS Pharmacy #

    50 Holyoke St

    Holyoke, MA 01040

    413-532-9568

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #00373

    250 Whiting Farms Road

    Holyoke, MA 01040

    413-532-3216

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #02071

    400 Beech St

    Holyoke, MA 01040

    413-536-1432

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Genoa Healthcare

    303 Beech Street, Ste L100

    Holyoke, MA 01040

    253-218-0830

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    Holyoke Health Center Pharmacy

    230 Maple Street

    Holyoke, MA 01040

    413-533-7323

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    Stop & Shop Pharmacy

    28 Lincoln Street

    Holyoke, MA 01040

    413-536-5483

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Stop & Shop Pharmacy

    2265 Northampton Street

    Holyoke, MA 01040

    413-536-9101

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walgreens #4967

    1588 Northampton St

    Holyoke, MA 01040

    413-493-3901

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    9

  • Rite Aid #10054

    1504 North Hampton Street

    Holyoke, MA 01040

    413-533-7983

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: Longmeadow

    ZIP: 01106

    Big Y Pharmacy #13

    802 Williams Street

    Longmeadow, MA 01106

    413-567-0679

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #00517

    746 Bliss Rd Longmeadow Shops

    Longmeadow, MA 01106

    413-567-8961

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #00950

    410 Longmeadow Street

    Longmeadow, MA 01106

    413-567-2033

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: Ludlow

    ZIP: 01056

    Big Y Pharmacy #19

    433 Center Street Suite3

    Ludlow, MA 01056

    413-583-7910

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #00315

    451 Center Street

    Ludlow, MA 01056

    413-589-9559

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walgreens #2699

    54 East Street

    Ludlow, MA 01056

    413-547-8128

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: Monson

    ZIP: 01057

    Rite Aid #10055

    117 Main Street

    Monson, MA 01057

    413-267-4021

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: Palmer

    ZIP: 01069

    Big Y Pharmacy #20

    1180 Thorndike Street Route 32

    Palmer, MA 01069

    413-283-4827

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #00969

    1001 Thorndike St

    Palmer, MA 01069

    413-283-2545

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    10

  • Rite Aid #10057

    1047 Thorndike Street

    Palmer, MA 01069

    413-283-3658

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: Southwick

    ZIP: 01077

    Big Y Pharmacy #08

    195 College Highway

    Southwick, MA 01077

    413-569-9174

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #00084

    215 College Hwy

    Southwick, MA 01077

    413-569-4174

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Southwick Pharma, LLC

    549 College Hwy Unit B

    Southwick, MA 01077

    413-998-3446

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    Rite Aid #10105

    592 College Highway Suite 1

    Southwick, MA 01077

    413-569-1251

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: Springfield

    ZIP: 01103

    Caring Health Center Pharmacy

    1049 Main St

    Springfield, MA 01103

    413-693-1005

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CVS Pharmacy #01026

    1500 Main Street

    Springfield, MA 01103

    413-827-7143

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    ZIP: 01104

    CVS Pharmacy #00488

    970 St James Avenue

    Springfield, MA 01104

    413-737-6346

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Louis And Clark Drug 572 LTC

    490 Page Blvd

    Springfield, MA 01104

    413-781-2996

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    The Community Pharmacy At

    Mercy Medical Center

    299 Carew Street

    Springfield, MA 01104

    413-452-6377

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    11

  • Walgreens #2268

    50 St James Blvd

    Springfield, MA 01104

    413-733-3002

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    ZIP: 01105

    Baystate Pharmacy

    140 High St

    Springfield, MA 01105

    413-794-9960

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    ZIP: 01107

    Baystate Pharmacy

    50 Wason Ave

    Springfield, MA 01107

    413-794-9009

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Baystate Pharmacy

    380 Plainfield St

    Springfield, MA 01107

    413-794-9442

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Baystate Specialty Pharmacy

    3300 Main St

    Springfield, MA 01107

    855-865-5432

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Community A Walgreens

    Pharmacy #16537

    619 Chestnut St

    Springfield, MA 01107

    413-271-9990

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    ZIP: 01108

    Caring Pharmacy

    377 Belmont Ave

    Springfield, MA 01108

    413-342-4238

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #01130

    615-621 Belmont Avenue

    Springfield, MA 01108

    413-732-2998

    Fill up to 90-day supply: Yes

    Open 24 Hours: Yes

    ePrescribing: Yes

    Walgreens #3736

    501 Sumner Ave

    Springfield, MA 01108

    413-746-1563

    Fill up to 90-day supply: Yes

    Open 24 Hours: Yes

    ePrescribing: Yes

    ZIP: 01109

    CVS Pharmacy #04471

    600 State St

    Springfield, MA 01109

    413-736-0351

    Fill up to 90-day supply: Yes

    Open 24 Hours: Yes

    ePrescribing: Yes

    12

  • Walgreens #3625

    707 State St

    Springfield, MA 01109

    413-731-6410

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    ZIP: 01118

    Rite Aid #10062

    126 Island Pond Road

    Springfield, MA 01118

    413-737-6294

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    ZIP: 01119

    CVS Pharmacy #01291

    770 Boston Road Big Y S C

    Springfield, MA 01119

    413-783-0125

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walmart Pharmacy 10-1967

    1105 Boston Road

    Springfield, MA 01119

    413-782-6897

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    ZIP: 01128

    Big Y Pharmacy #66

    300 Cooley Street

    Springfield, MA 01128

    413-783-0105

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Rite Aid #10063

    381 Cooley Street

    Springfield, MA 01128

    413-783-4451

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    ZIP: 01129

    CVS Pharmacy #01157

    1242 Parker Street

    Springfield, MA 01129

    413-796-5501

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Stop & Shop Pharmacy

    1600 Boston Post Road

    Springfield, MA 01129

    413-543-5428

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walgreens #2311

    1919 Wilbraham Rd

    Springfield, MA 01129

    413-783-2535

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walgreens #5445

    1440 Boston Rd

    Springfield, MA 01129

    413-543-0638

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    13

  • ZIP: 01199

    Baystate Pharmacy

    759 Chestnut St

    Springfield, MA 01199

    413-794-3291

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: W Springfield

    ZIP: 01089

    CVS Pharmacy #00993

    239b Memorial Avenue Century

    Plaza

    W Springfield, MA 01089

    413-732-3119

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #01972

    152 Elm Street

    W Springfield, MA 01089

    413-827-0734

    Fill up to 90-day supply: Yes

    Open 24 Hours: Yes

    ePrescribing: Yes

    Stop & Shop Pharmacy

    935 Riverdale Street

    W Springfield, MA 01089

    413-733-8511

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: West Springfield

    ZIP: 01089

    Costco Pharmacy

    119 Daggett Drive

    West Springfield, MA 01089

    413-747-5524

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #00957

    928 Riverdale Street

    West Springfield, MA 01089

    413-733-6490

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Rite Aid #10061

    99 Westfield Street

    West Springfield, MA 01089

    413-737-6523

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: Westfield

    ZIP: 01085

    Arrow Prescription Center

    427 N Elm St

    Westfield, MA 01085

    413-568-8911

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #00838

    427 East Main Street Route 20

    Westfield Shops

    Westfield, MA 01085

    413-562-5181

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #01234

    208 Elm St

    Westfield, MA 01085

    413-568-4149

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    14

  • Stop & Shop Pharmacy

    57 Main Street

    Westfield, MA 01085

    413-568-9660

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walgreens #2710

    78 Main Street

    Westfield, MA 01085

    413-568-1929

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walmart Pharmacy 10-2174

    141 Springfield Road

    Westfield, MA 01085

    413-572-0800

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Rite Aid #10060

    7 East Silver Street

    Westfield, MA 01085

    413-568-5116

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: Wilbraham

    ZIP: 01095

    Big Y Pharmacy #86

    2035 Boston Rd

    Wilbraham, MA 01095

    413-543-9912

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #02566

    1990 Boston Road

    Wilbraham, MA 01095

    413-543-8256

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    COUNTY: HAMPSHIRE

    CITY: Amherst

    ZIP: 01002

    Amherst Pharmacy

    381 College Street

    Amherst, MA 01002

    413-253-0387

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #00818

    76 North Pleasant Street

    Amherst, MA 01002

    413-253-9307

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #01095

    165 University Drive

    Amherst, MA 01002

    413-256-0421

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    North Amherst Pharmacy

    19 Montague Rd

    Amherst, MA 01002

    413-992-2145

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    15

  • CITY: Belchertown

    ZIP: 01007

    CVS Pharmacy #01230

    151 North Main Street Crystal

    Springs Plaza

    Belchertown, MA 01007

    413-323-9621

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Stop & Shop Pharmacy

    40 Federal St

    Belchertown, MA 01007

    413-323-9096

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: Easthampton

    ZIP: 01027

    CVS Pharmacy #02025

    118 Northampton St Route 10

    Easthampton, MA 01027

    413-527-1562

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Rite Aid #10053

    32 Union St

    Easthampton, MA 01027

    217-709-2386

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: Florence

    ZIP: 01062

    Walgreens #11602

    70 Main Street

    Florence, MA 01062

    413-586-1190

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: Granby

    ZIP: 01033

    Center Pharmacy

    242 State St

    Granby, MA 01033

    413-467-7022

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #07111

    70 West State Street

    Granby, MA 01033

    413-467-1650

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: Hadley

    ZIP: 01035

    CVS Pharmacy #

    367 Russell St

    Hadley, MA 01035

    413-586-6681

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Stop & Shop Pharmacy

    456 Russell St

    Hadley, MA 01035

    413-256-4167

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walmart Pharmacy 10-2683

    337 Russell Street

    Hadley, MA 01035

    413-586-4265

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    16

  • CITY: Northampton

    ZIP: 01060

    Big Y Pharmacy #07

    136 N King Street

    Northampton, MA 01060

    413-586-5145

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #00447

    366 King Street

    Northampton, MA 01060

    413-586-8315

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CVS Pharmacy #01893

    90 Main Street

    Northampton, MA 01060

    413-584-2580

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Serios Pharmacy

    63 State St

    Northampton, MA 01060

    413-584-8980

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Stop & Shop Pharmacy

    228 King Street

    Northampton, MA 01060

    413-584-9700

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walgreens #11998

    225r King St

    Northampton, MA 01060

    413-587-2802

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walmart Pharmacy 10-2901

    180 North King Street

    Northampton, MA 01060

    413-587-9555

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: South Hadley

    ZIP: 01075

    Big Y Pharmacy #50

    44 Willimansett Street

    South Hadley, MA 01075

    413-538-6178

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    CITY: Southampton

    ZIP: 01073

    Rite Aid #10058

    14 College Highway

    Southampton, MA 01073

    413-527-0777

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: Springfield

    ZIP: 01004

    Walgreens #10127

    625 Carew St

    Springfield, MA 01004

    413-205-1495

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    17

  • CITY: Ware

    ZIP: 01082

    CVS Pharmacy #01111

    104 West St

    Ware, MA 01082

    413-967-5997

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walgreens #10128

    171 West St

    Ware, MA 01082

    413-277-9749

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Walmart Pharmacy 10-2386

    352 Palmer Road

    Ware, MA 01082

    413-967-0044

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    Rite Aid #10059

    139 West St

    Ware, MA 01082

    413-967-5371

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: No

    CITY: Williamsburg

    ZIP: 01096

    Williamsburg Pharmacy

    49 Main St

    Williamsburg, MA 01096

    413-268-3387

    Fill up to 90-day supply: Yes

    Open 24 Hours: No

    ePrescribing: Yes

    18

  • Mail Order Pharmacies To contact your mail order pharmacy via TTY/TDD Service, you may use the TRS Relay number 711.

    Optumrx

    800-562-6223

    ePrescribing: No

    You can get prescriptions shipped to your home through our network mail order delivery program.

    For refills to your mail order prescriptions, please contact us 14 days before you think the drugs you have on

    hand will run out to make sure your next order is shipped to you in time.

    Typically, you should expect to receive your prescription drugs from 14 to 21 days from the time that the mail

    order pharmacy receives the order. If you do not receive your prescription drug(s) within this time, please

    contact us at 1-800-562-6223 (TTY: 711).

    Welldynerx-Fl

    888-479-2000

    ePrescribing: Yes

    You can get prescriptions shipped to your home through our network mail order delivery program.

    For refills to your mail order prescriptions, please contact us 14 days before you think the drugs you have on

    hand will run out to make sure your next order is shipped to you in time.

    Typically, you should expect to receive your prescription drugs from 14 to 21 days from the time that the mail

    order pharmacy receives the order. If you do not receive your prescription drug(s) within this time, please

    contact us at 1-888-479-2000 (TTY: 711).

    19

  • Briovarx

    855-842-6337

    ePrescribing: No

    You can get prescriptions shipped to your home through our network mail order delivery program.

    For refills to your mail order prescriptions, please contact us 14 days before you think the drugs you have on

    hand will run out to make sure your next order is shipped to you in time.

    Typically, you should expect to receive your prescription drugs from 14 to 21 days from the time that the mail

    order pharmacy receives the order. If you do not receive your prescription drug(s) within this time, please

    contact us at 1-855-842-6337 (TTY: 711).

    Optumrx

    855-842-6337

    ePrescribing: No

    You can get prescriptions shipped to your home through our network mail order delivery program.

    For refills to your mail order prescriptions, please contact us 14 days before you think the drugs you have on

    hand will run out to make sure your next order is shipped to you in time.

    Typically, you should expect to receive your prescription drugs from 14 to 21 days from the time that the mail

    order pharmacy receives the order. If you do not receive your prescription drug(s) within this time, please

    contact us at 1-855-842-6337 (TTY: 711).

    Briovarx

    855-842-6337

    ePrescribing: No

    You can get prescriptions shipped to your home through our network mail order delivery program.

    For refills to your mail order prescriptions, please contact us 14 days before you think the drugs you have on

    hand will run out to make sure your next order is shipped to you in time.

    Typically, you should expect to receive your prescription drugs from 14 to 21 days from the time that the mail

    order pharmacy receives the order. If you do not receive your prescription drug(s) within this time, please

    contact us at 1-855-842-6337 (TTY: 711).

    20

  • Home Infusion Pharmacies

    To contact your home infusion pharmacy via TTY/TDD Service, you may use the TRS Relay number 711.

    Health New England Medicare Advantage Plan (HMO and HMO-POS) will cover home infusion therapy if:

    Your prescription drug is on the Health New England Medicare Advantage Plan (HMO and HMO-POS) formulary or you have a formulary exception

    Health New England Medicare Advantage Plan (HMO and HMO-POS) has approved your prescription drug for

    home infusion therapy; and

    Your prescription is written by an authorized prescriber

    If you have any questions, please call Health New England Medicare Advantage at (413) 787-0010 or toll-free

    at 1-877-443-3314 (TTY 711). A representative will be available to speak with you from 8:00 a.m. to 8:00

    p.m., Monday through Friday, (October 1 through February 14: 8:00 a.m. to 8:00 p.m., 7 days a week) (October

    1 through February 14: 8:00 a.m. to 8:00 p.m., seven days a week).

    STATE: MA

    COUNTY: MIDDLESEX

    CITY: Woburn

    ZIP: 01801

    Diplomat Specialty Infusion

    Group

    20 Commerce Way Ste 2

    Woburn, MA 01801

    781-287-1500

    ePrescribing: No

    COUNTY: NORFOLK

    CITY: Canton

    ZIP: 02021

    Soleo Health Inc.

    5 Shawmut Road Suite 103

    Canton, MA 02021

    781-298-3427

    ePrescribing: No

    CITY: Norwood

    ZIP: 02062

    Coram CVS/Specialty Infusion

    Services

    575 University Ave Ste 2

    Norwood, MA 02062

    800-422-7312

    ePrescribing: Yes

    CITY: Stoughton

    ZIP: 02072

    Boston Home Infusion

    30 Buckley Rd

    Stoughton, MA 02072

    781-326-1986

    ePrescribing: No

    COUNTY: WORCESTER

    CITY: Southborough

    ZIP: 01772

    Bioscrip Infusion Services

    337 Turnpike Road

    Southborough, MA 01772

    800-966-2487

    ePrescribing: No

    Option Care

    257 Turnpike Rd

    Southborough, MA 01772

    508-624-8555

    ePrescribing: Yes

    21

  • Long-Term Care Pharmacies

    To contact your long-term care pharmacy via TTY/TDD Service, you may use the TRS Relay number 711.

    Residents of a long-term care facility may access their prescription drugs covered under Health New England

    Medicare Advantage Plan (HMO and HMO-POS) through the facility's long-term care pharmacy or another

    network long-term care pharmacy.

    If you have any questions, please call Health New England Medicare Advantage at (413) 787-0010 or toll-free

    at 1-877-443-3314 (TTY 711). A representative will be available to speak with you from 8:00 a.m. to 8:00 p.m.,

    Monday through Friday, (October 1 through February 14: 8:00 a.m. to 8:00 p.m., 7 days a week) (October 1

    through February 14: 8:00 a.m. to 8:00 p.m., seven days a week).

    STATE: MA

    COUNTY: BARNSTABLE

    CITY: Hyannis

    ZIP: 02601

    Apothecare Of Cape Cod

    145 Barnstable Rd

    Hyannis, MA 02601

    508-775-9254

    ePrescribing: Yes

    CITY: North Falmouth

    ZIP: 02556

    North Falmouth Pharmacy

    111 County Rd.

    North Falmouth, MA 02556

    508-564-4459

    ePrescribing: No

    COUNTY: ESSEX

    CITY: Haverhill

    ZIP: 01835

    Preferred Pharmacy Solutions Inc

    35 Avco Rd

    Haverhill, MA 01835

    978-374-9100

    ePrescribing: Yes

    CITY: Lynn

    ZIP: 01902

    Richmond Pharmacy

    499 Eastern Ave

    Lynn, MA 01902

    781-592-4172

    ePrescribing: No

    CITY: Methuen

    ZIP: 01844

    Resident Care Pharmacy

    380 Merrimack Street Unit 1b

    Methuen, MA 01844

    978-327-6551

    ePrescribing: Yes

    CITY: Peabody

    ZIP: 01960

    Omnicare Of Northern

    Massachusetts

    2 Technology Dr

    Peabody, MA 01960

    781-213-3900

    ePrescribing: Yes

    COUNTY: FRANKLIN

    CITY: Greenfield

    ZIP: 01301

    Genoa Healthcare

    55 Federal St Ste 105

    Greenfield, MA 01301

    413-376-5430

    ePrescribing: Yes

    COUNTY: HAMPDEN

    CITY: Holyoke

    ZIP: 01040

    Genoa Healthcare

    303 Beech Street, Ste L100

    Holyoke, MA 01040

    253-218-0830

    ePrescribing: No

    CITY: Springfield

    ZIP: 01104

    22

  • Louis And Clark Drug 572 LTC

    490 Page Blvd

    Springfield, MA 01104

    413-781-2996

    ePrescribing: No

    CITY: West Springfield

    ZIP: 01089

    Integriscript, Inc.

    95 Ashley Ave Ste B

    West Springfield, MA 01089

    413-750-7000

    ePrescribing: Yes

    COUNTY: MIDDLESEX

    CITY: Acton

    ZIP: 01720

    Genoa Healthcare

    289 Great Rd Ste G1

    Acton, MA 01720

    253-218-0830

    ePrescribing: No

    CITY: Marlborough

    ZIP: 01752

    Bouvier Pharmacy Inc

    515 Lincoln St

    Marlborough, MA 01752

    508-485-0432

    ePrescribing: No

    Genoa Healthcare

    340 Maple St Ste 450

    Marlborough, MA 01752

    508-970-9009

    ePrescribing: Yes

    Partners Of Massachusetts

    181 Cedar Hill Street

    Marlborough, MA 01752

    508-624-8847

    ePrescribing: Yes

    CITY: North Billerica

    ZIP: 01862

    Medical Center Pharmacy

    221 Boston Rd

    North Billerica, MA 01862

    978-663-6583

    ePrescribing: No

    CITY: Tewksbury

    ZIP: 01876

    Tewksbury Hospital

    369 East St

    Tewksbury, MA 01876

    978-858-2104

    ePrescribing: Yes

    CITY: Waltham

    ZIP: 02451

    Pelham Community Pharmacy

    196 Bear Hill Road

    Waltham, MA 02451

    781-966-2700

    ePrescribing: Yes

    Woodmark Pharmacy Of

    Massachusetts, LLC

    69 Hickory Dr

    Waltham, MA 02451

    781-373-9199

    ePrescribing: Yes

    23

  • COUNTY: NORFOLK

    CITY: Needham

    ZIP: 02494

    Medminder Pharmacy

    30 Wexford St

    Needham, MA 02494

    888-633-6463

    ePrescribing: No

    COUNTY: PLYMOUTH

    CITY: Brockton

    ZIP: 02301

    Pharmerica

    1123 Pearl Street

    Brockton, MA 02301

    508-427-5000

    ePrescribing: No

    ZIP: 02302

    Apothecare South Shore

    720 Centre St

    Brockton, MA 02302

    508-588-6800

    ePrescribing: Yes

    CITY: Pembroke

    ZIP: 02359

    Arxcare,LLC

    42 Winter Street Unit 1

    Pembroke, MA 02359

    781-924-5471

    ePrescribing: Yes

    COUNTY: SUFFOLK

    CITY: Boston

    ZIP: 02111

    Tai Tung Pharmacy Inc

    256 Harrison Ave

    Boston, MA 02111

    617-482-7419

    ePrescribing: No

    CITY: Roslindale

    ZIP: 02131

    Sullivan's Health Care Inc

    30 Belgrade Ave

    Roslindale, MA 02131

    617-327-0210

    ePrescribing: Yes

    CITY: West Roxbury

    ZIP: 02132

    Greater Boston Long Term Care

    1864 Centre St

    West Roxbury, MA 02132

    617-325-0017

    ePrescribing: Yes

    COUNTY: WORCESTER

    CITY: Shrewsbury

    ZIP: 01545

    Omnicare Of Central

    Massachusetts

    574 Hartford Tpke

    Shrewsbury, MA 01545

    508-839-1221

    ePrescribing: Yes

    CITY: Southborough

    ZIP: 01772

    Procare LTC Of Ma, LLC

    155 N. Borough Rd Ste 4

    Southborough, MA 01772

    508-481-5800

    ePrescribing: Yes

    CITY: Worcester

    ZIP: 01605

    Prescott Pharmacy LTC, Inc.

    100 Grove St Ste B12

    Worcester, MA 01605

    508-683-0260

    ePrescribing: Yes

    24

  • Network Pharmacies outside the geographic area

    We have network pharmacies outside of the service area where you can get your drugs covered as a member of

    our plan.

    If you have any questions, please call Health New England Medicare Advantage at (413) 787-0010 or toll-free

    at 1-877-443-3314, (TTY 711). A representative will be available to speak with you from 8:00 a.m. to 8:00

    p.m., Monday through Friday, (October 1 through February 14: 8:00 a.m. to 8:00 p.m., 7 days a week) (October

    1 through February 14: 8:00 a.m. to 8:00 p.m., seven days a week).

    25

  • This pharmacy directory was updated on 03/2018. For more recent information or other questions, please

    contact Health New England Medicare Advantage Plan (HMO and HMO-POS) Member Services, at

    1-877-443-3314 or, for TTY users, 711, 8:00 a.m. to 8:00 p.m., Monday through Friday, (October 1 through

    February 14: 8:00 a.m. to 8:00 p.m., 7 days a week), or visit www.healthnewengland.org/medicare.

    Changes to our pharmacy network may occur during the benefit year. An updated Pharmacy Directory is

    located on our website at www.healthnewengland.org.

    The pharmacy network may change at any time. You will receive notice when necessary.

    Health New England Medicare Advantage is an HMO plan with a Medicare contract. Enrollment

    in Health New England Medicare Advantage depends on contract renewal.

    H8578_2018_003NM

    26

  • Nondiscrimination Statement: Discrimination Is Against the Law

    National Pharmaceutical Services complies with applicable Federal civil rights laws and does not

    discriminate on the basis of race, color, national origin, age, disability, or sex. National Pharmaceutical Services

    does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

    National Pharmaceutical Services:

    • Provides free aids and services to people with disabilities to communicate effectively with us, such as: 1)

    Qualified sign language interpreters and 2) Written information in other formats (large print, audio, accessible

    electronic formats, other formats).

    • Provides free language services to people whose primary language is not English, such as: 1) Qualified

    interpreters and 2) Information written in other languages.

    If you need these services, you can call our contact center at 1-800-546-5677 (TTY: 1-866-706-4757) 24

    hours a day. If you believe that National Pharmaceutical Services has failed to provide these services or

    discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a

    grievance with the NPS Compliance Officer; PO Box 407, Boys Town, NE 68010; 1-800-546-5677 (TTY:

    1-866-706-4757); fax 1-888-303-0047; email [email protected]. You can file a grievance in person or

    by mail, fax, or email. If you need help filing a grievance, our Compliance Officer is available to help you.

    You can also file a civil rights complaint with the U.S. Department of Health and Human Services,

    Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at

    https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

    U.S. Department of Health and Human Services

    200 Independence Avenue, SW

    Room 509F, HHH Building

    Washington, D.C. 20201

    1-800-368-1019, 800-537-7697 (TDD)

    Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

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  • If you speak one of the following languages, or need assistance in another language, free assistance

    services are available - call 1-800-546-5677 (TTY: 1-866-706-4757).

    SPANISH: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.

    Llame al 1-800-546-5677 (TTY: 1-866-706-4757).

    CHINESE: 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-546-5677(TTY

    :1-800-546-5677)。 FRENCH: ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés

    gratuitement. Appelez le 1-800-546-5677 (ATS : 1-866-706-4757).

    FRENCH CREOLE (HAITIAN CREOLE): ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang

    ki disponib gratis pou ou. Rele 1-800-546-5677 (TTY: 1-866-706-4757).

    KOREAN: 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.

    1-800-546-5677 (TTY: 1-866-706-4757)번으로 전화해 주십시오. VIETNAMESE: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi

    số 1-800-546-5677 (TTY: 1-866-706-4757).

    ARABIC: اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم ملحوظة: إذا كنت تتحدث 1-800-546-5677

    .(4757-706-866-1)رقم هاتف الصم والبكم:

    RUSSIAN: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги

    перевода. Звоните 1-800-546-5677 (телетайп: 1-866-706-4757).

    TAGALOG: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong

    sa wika nang walang bayad. Tumawag sa 1-800-546-5677 (TTY: 1-866-706-4757).

    GERMAN: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen

    zur Verfügung. Rufnummer: 1-866-706-4757 (TTY: 1-866-706-4757).

    JAPANESE: 注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。

    1-800-546-5677(TTY:1-800-546-5677)まで、お電話にてご連絡ください。 SERBO-CROATIAN*: OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su

    vam besplatno. Nazovite 1-800-546-5677 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom:

    1-866-706-4757).

    ITALIAN: ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza

    linguistica gratuiti. Chiamare il numero 1-800-546-5677 (TTY: 1-866-706-4757).

    ALBANIA: KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë.

    Telefononi në 1-800-546-5677 (TTY 1-866-706-4757).

    PERSIAN (FARSI): باشد. با گر به زبان فارسی گفتگو می کنید، تسهیالت زبانی بصورت رايگان برای شما فراهم می: اتوجه

    1-800-546-5677 (TTY: 1-866-706-4757) تماس بگیريد.

    PORTUGUESE: ATENاأO: Se fala português, encontram-se disponيveis serviços linguيsticos, grلtis. Ligue

    para 1-800-546-5677 (TTY: 1-866-706-4757).

    GUJARATI: સચુના: જો તમે ગજુરાતી બોલતા હો, તો નન:શલુ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-800-546-5677 (TTY: 1-866-706-4757).

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  • LAOTIAN: ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວ ້ າພາສາ ລາວ, ການບໍ ລິ ການຊ່ວຍເຫ ຼື ອດ້ານພາສາ, ໂດຍບໍ່ ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-800-546-5677 (TTY: 1-866-706-4757). THAI: เรียน: ถา้คุณพดูภาษาไทยคุณสามารถใชบ้ริกา รช่วยเหลือทางภาษาไดฟ้รี โทร 1-800-546-5677 (TTY: 1-866-706-4757). POLISH: UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń

    pod numer 1-800-546-5677 (TTY: 1-866-706-4757).

    CUSHITE: XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni

    argama. Bilbilaa 1-800-546-5677 (TTY: 1-866-706-4757).

    MON-KHMER, CAMBODIAN: ប្រយ័ត្ន៖ បរើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, បសវាជំនួយខ្ននកភាសា បោយមិនគិត្ឈ្នួល គឺអាចមានសំរារ់រំបរើអ្នក។ ចូរ ទូរស័ព្ទ 1-800-546-5677 (TTY: 1-866-706-4757)។

    HINDI: ध्यान दें: यदद आप द िंदी बोलते ैं तो आपके दलए मफु्त में भाषा स ायता सेवाएिं उपलब्ध ैं। 1-800-546-5677 (TTY: 1-866-706-4757)

    पर कॉल करें।

    NEPALI: ध्यान ददन ुोस्: तपार्इलं ेनेपाली बोल्न ुुन्छ भने तपार्इकंो दनदतत भाषा स ायता सेवा रू दनिःशलु्क रूपमा उपलब्ध छ । फोन गनुु ोस् 1-800-546-5677

    (दिदिवार्इ: 1-866-706-4757) ।

    URDU: بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کريں خبردار: اگر آپ اردو 1-800-546-5677

    (TTY: 1-866-706-4757).

    HMONG: LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau

    1-800-546-5677 (TTY: 1-866-706-4757).

    GREEK: ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι

    οποίες παρέχονται δωρεάν. Καλέστε 1-800-546-5677 (TTY 1-866-706-4757).

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