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Norwood volunteer has been helping for 30 years INSIDE Message from Iris Neumann 2 Leers 4 Centre events 7 Music therapy 10 Celebrating centenarians 11 People and Progress Conference 12 & 13 Donor list 18-23 In Celebration and Memory 23 SPRING 2015 Lynnwood’s Easter High Tea p 5 Still Alice fundraiser Back page Health Minister tours Norwood p 3 CapitalCare leaders in continuing care Mailing Address Return Undeliverable Canadian Addresses to: CapitalCare Corporate Services, 6th Fl., 10909 Jasper Ave., Edmonton, AB. T5J 3M9, P.M. #40009256 Like us on FB capitalcareedmonton CapitalCare Strathcona escaped winter for a day by going on a “Tropical Holiday” January 28. Heritage House resident Raymond Huot (centre) donned a flower lei and enjoyed reminiscing about past vacations with staff and residents. See more photos on p. 7 and on Facebook. Heather Rozak, Recreation Therapist, CapitalCare Strathcona Tracy Stewart A LONG-TIME VOLUNTEER of CapitalCare Norwood has been recognized as a Star of Alberta for her contributions to the residents and staff Tracy Stewart received the award Dec 5, 2014 from the Ministry of Culture and Tourism along with six other deserving youth, adult, and senior recipients from across the province Tracy has been volunteering five days a week with Norwood for over 30 years and has given 35,000 hours of her time to improving the lives of residents and helping staff Unable to gain employment due to her own disabilities, Tracy joined the Norwood family in 1984 as a way to make a meaningful contribution to the community Over the years, she has volunteered in a variety of departments including physiotherapy, food services, recreation therapy, the hair salon and centre mail delivery She calls a great Bingo game, plays cribbage, and is willing to try other tasks not already included in her regular list She says that the reason she likes volunteering is because of the residents Tracy’s accomplishments include Special Olympics awards for bowling and golf She was recently featured on the Shaw TV program Go! Edmonton The video is on our YouTube channel We wish her many more happy years of volunteering at Norwood! Linda Ruggles, Coordinator of Volunteer Services, CapitalCare Norwood CapitalCare receives top employer award FOR THE THIRD YEAR in a row, CapitalCare has been recognized as a top employer in Alberta The announcement was made in the Edmonton Journal and the Calgary Herald on February 5 This regional competition — organized by the editors of the annual Canada’s Top 100 Employers competition — recognizes Alberta employers who lead their industries in offering exceptional places to work For more information visit hp://www elutaca/jobs-at-capital-care-group “Our sites are not typical workplaces, they are homes to many of our elderly and frail,” says Elgie Demchuk, Director of Human Resources for CapitalCare “ Our staff provide care with kindness, always keeping in mind the individual’s wants and needs,” says Demchuk “We know that our staff find satisfaction in making a difference in the lives of those they care for and those relationships are perhaps why so many are with us for so long” On May 12th, CapitalCare will honour its long-serving employees at the annual employee recognition event Over 220 staff will be recognized for 10 to 40 years of service “We wouldn’t be a top employer without our staff, so a big thank you goes out to them,” Demchuk says CapitalCare also acknowledged the contributions of its dedicated volunteers at the annual brunch held April 18 at the Fantasyland Hotel Last year, 700 volunteers gave approximately 65,000 hours to help residents live more meaningful lives They were celebrated as “Everyday Heroes” at this year’s recognition event Photos from the event are on our Facebook page Ekta Sharma, Program Assistant, CapitalCare Corporate Services people & progress

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Page 1: Health Minister tours Norwood Lynnwood’s Easter High Tea … · 2015-12-18 · • professional ethics in guiding our decision‑making • open and honest communication • collaborative

Norwood volunteer has been helping for 30 years

INSIDEMessage from Iris Neumann . . . . . . . . 2

Letters . . . . . . . . . . . . . . . . . . . . .4

Centre events . . . . . . . . . . . . . . . 7

Music therapy . . . . . . . . . . . . . . . 10

Celebrating centenarians . . . . . . . . .11

People and Progress Conference . .12 & 13

Donor list . . . . . . . . . . . . . . . . 18-23

In Celebration and Memory . . . . . . . 23

SPRING 2015

Lynnwood’s Easter High Tea p . 5

Still Alice fundraiserBack page

Health Minister tours Norwood p . 3

CapitalCare leaders in continuing care

Mai

ling

Add

ress

Return Undeliverable Canadian Addresses to: CapitalCare Corporate Services, 6th Fl., 10909 Jasper Ave., Edmonton, AB. T5J 3M9, P.M. #40009256

Like us on FB capitalcare .edmonton

CapitalCare Strathcona escaped winter for a day by going on a “Tropical Holiday” January 28. Heritage House resident Raymond Huot (centre) donned a flower lei and enjoyed reminiscing about past vacations with staff and residents. See more photos on p. 7 and on Facebook.

Heather Rozak, Recreation Therapist, CapitalCare Strathcona

Tracy Stewart

A LONG-TIME VOLUNTEER of CapitalCare Norwood has been recognized as a Star of Alberta for her contributions to the residents and staff .

Tracy Stewart received the award Dec . 5, 2014 from the Ministry of Culture and Tourism along with six other deserving youth, adult, and senior recipients from across the province .

Tracy has been volunteering five days a week with Norwood for over 30 years and has given 35,000 hours of her time to improving the lives of residents and helping staff .

Unable to gain employment due to her own disabilities, Tracy joined the

Norwood family in 1984 as a way to make a meaningful contribution to the community .

Over the years, she has volunteered in a variety of departments including physiotherapy, food services, recreation therapy, the hair salon and centre mail delivery . She calls a great Bingo game, plays cribbage, and is willing to try other tasks not already included in her regular list . She says that the reason she likes volunteering is because of the residents .

Tracy’s accomplishments include Special Olympics awards for bowling and golf . She was recently featured

on the Shaw TV program Go! Edmonton . The video

is on our YouTube channel . We wish her many more happy

years of volunteering at Norwood!

Linda Ruggles, Coordinator of Volunteer Services, CapitalCare Norwood

CapitalCare receives top employer award

FOR THE THIRD YEAR in a row, CapitalCare has been recognized as a top employer in Alberta . The announcement was

made in the Edmonton Journal and the Calgary Herald on February 5 .

This regional competition — organized by the editors of the annual Canada’s Top 100 Employers competition — recognizes Alberta employers who lead their industries in offering exceptional places to work . For more information visit http://www .eluta .ca/jobs-at-capital-care-group .

“Our sites are not typical workplaces, they are homes to many of our elderly and frail,” says Elgie Demchuk, Director of Human Resources for CapitalCare .

“ Our staff provide care with kindness, always keeping in mind the individual’s wants and needs,” says Demchuk .

“We know that our staff find satisfaction in making a difference in the lives of those they care for and those relationships are perhaps why so many are with us for so long .”

On May 12th, CapitalCare will honour its long-serving employees at the annual employee recognition event . Over 220 staff will be recognized for 10 to 40 years of service .

“We wouldn’t be a top employer without our staff, so a big thank you goes out to them,” Demchuk says .

CapitalCare also acknowledged the contributions of its dedicated volunteers at the annual brunch held April 18 at the Fantasyland Hotel .

Last year, 700 volunteers gave approximately 65,000 hours to help residents live more meaningful lives . They were celebrated as “Everyday Heroes” at this year’s recognition event . Photos from the event are on our Facebook page .

Ekta Sharma, Program Assistant, CapitalCare Corporate Services

people&progress

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Website www.capitalcare.net

Facebookcapitalcare.edmonton

Twitter @capitalcareYEG

Youtubewww.youtube.com/user/edmontoncapitalcare

People and Progress is published semi-annually by Capital Care Group Inc .CapitalCare is the trade name for Capital Care Group Inc . Submissions are welcome and may be edited . Next submission deadline is September 30, 2015 .

Editor – Bernadette DeSantis

Contributors to this issue

OUR MISSIONWe are leaders in innovative and compassionate care, supporting the health and respecting the dignity of the people we serve .

OUR VISIONWe are a community of excellence in continuing care: teaching, researching and learning to enhance quality of life .

WE VALUE• the people we serve as our most important focus• our staff, families and volunteers as our most important

resources in fulfilling our mission• partnerships in the community• professional ethics in guiding our decision‑making• open and honest communication• collaborative and cooperative teamwork• lifelong learning, innovation and continuous

improvement• a safe, respectful environment within which to work, live

and visit• responsible use of resources, providing choices within

these limits

2012 – 2016 STRATEGIC PLANThe Executive Management Committee has developed a strategic plan for CapitalCare which reflects our direction and priorities . It is shaped by our vision, mission and values, and reflects our relationship with Alberta Health Services . It is designed to meet changes in continuing care, enable best practices, and support our leadership . In order to track results and benchmark with other providers, we have attached performance measures .

The plan focuses on the following areas:

• CHOICE AND QUALITY FOR CONTINUING CARE RESIDENTS — Implement an overarching model of person centred care to inspire and guide service delivery, utilize RAI/MDS and implement new approaches and systems to support quality care and service delivery .

• INCREASE ACCESS, REDUCE WAIT TIMES — Maintain and renovate continuing care centres and improve access by optimizing use of care beds within the larger program model .

• OUR PEOPLE ACHIEVING EXCELLENCE — Meet changes in continuing care through role reviews to ensure the right people at the right place and promote excellence in staff safety .

• ENABLERS AND ORGANIZATIONAL DEVELOPMENT — Strengthen quality, financial management and partnerships .

Iris Neumann, Chief Operating Officer

About CapitalCareOperating in Edmonton and area since 1963, CapitalCare is the largest public continuing care organization in Canada. CapitalCare provides continuing care programs and services to nearly 1,400 residents and 300 clients through residential centres and day programs.

Corporate OfficeCapitalCare 780.448.2400 [email protected]

Foundation 780.448.2413 [email protected]

Facility LivingDickinsfield 780.371.6500Grandview 780.496.7100Kipnes Centre for Veterans 780.442.5700 Lynnwood 780.341.2300 Norwood 780.496.3200Strathcona 780.467.3366

Supportive LivingAdult Duplexes 780.496.3335Laurier House Lynnwood 780.413.4712Laurier House Strathcona 780.467.3366McConnell Place North 780.496.2575 McConnell Place West 780.413.4770

CHOICE ProgramsCHOICE Dickinsfield 780.371.6642CHOICE Norwood 780.944.8662CHOICE Mental Health 780.944.8668

Programs and Services• Acquired Brain Injury Unit• Adult Day Support Programs• Behaviour Assessment

and Stabilization Unit• Chronic Ventilator Unit• Enhanced Support Unit• Hip Fracture Program• Mental Health Unit• Palliative Care• Respite Care• Restorative Care• Sub‑acute Care• Transition and Alternate Level of Care• Wound Care/Plastics/Arthroplasty• Young Adult Unit

Abigail Bailey, Krista Baert, Margaret Balaneski, Shirley Barg, Sherri Bessette, Diane Burpee, Maureen Flynn, Debi Friesen, Bev Friske, Sandra Goerz, Jan Hrasko, David Jackson, Korene Kawalilak, Sheila Killoran, Soon-il Kwon, Stephanie Lees, Carol MacDonald, Jennifer Masek, Trish McGrath, Iris Neumann, Cheryl Robertson, Heather Rozak, Linda Ruggles, Leah Sarango Sherry Schaefer, Ekta Sharma, Jennifer Taylor, Grace Webster, Christie Yee, Shawna Young, Cindy Zigarlick .

DEMENTIA IS BECOMING one of the most pressing issues facing health care systems all over the world. Statistics tell us 40,000 Albertans are living with dementia. Sixty to 70 per cent of the people who live in CapitalCare centres have a diagnosis of dementia.

Dementia is not a normal part of aging . Individuals with dementia experience a decline in brain function that impacts their independence . It is a major cause of disability among older people, and affects a small group of younger individuals as well . Dementia impacts the individual’s family and friends, and society as a whole .

At some of our centres, we are able to group people with similar medical conditions and levels of acuity in the same units or houses . For example, at CapitalCare Lynnwood, the second floor of the Parker Pavilion specializes in dementia care, and at CapitalCare Strathcona, Harvest House provides a home for people with dementia .

One of our challenges is when we have people with dementia living amidst people who don’t; that mix of people can create misunderstandings when it comes to the behaviour of people with dementia .

Some of these behaviors may include wandering, calling out, and even interfering with others in such a way as to put their safety at risk .

We are learning more and more about these types of behaviours, which are commonly referred to as responsive behaviours .

Researchers believe these behaviours are due to an unmet need, or, sometimes, a lack of things to do . They believe people with dementia ‘act out’ — sometimes in ways that seem socially inappropriate to people who do not understand dementia — in an effort to communicate with us about their needs .

In our communal settings, we have to balance the needs of all residents and find ways to ensure that each of them can live in safety — which includes appropriate levels of risk — as well as with dignity and purpose .

The article on page 8 of this newsletter gives a good summary of a workshop on this subject that some of our managers were able to attend last fall .

The workshop by Dr . David Sheard taught us to see the world through the eyes of someone with dementia, to figure out the person’s unmet need, then look for ways to meet the person’s need .

In this way, it is possible that by resolving the person with dementia’s unmet need, we also meet others’ needs for safety and privacy . As Dr . Sheard explained, people with dementia do not have the ability to think about their actions, they are simply acting out their feelings .

How do we figure out what the unmet need might be? It starts with knowing the person with dementia and their past life . Knowing what the person did for a living, their hobbies and interests helps us provide meaningful activities for them .

Families, friends and other people who live on the same unit/house play a vital role in caring for a person with dementia, from helping us know the person with dementia to providing and participating in activities .

As you will read in this newsletter, we are doing a lot of education in this area, not only with our staff, but with family members and other stakeholders . And we need to do more .

If you are interested in learning more about dementia or, more specifically, about dealing with responsive behaviours in people with dementia, please speak with your care manager or the centre Administrator .

The more we all learn about dementia and the behaviours that are sometimes part of the disease process, the better we can be at improving the lives of all people in our care .

What is the right environment for people with dementia?

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R-L: Health Minister Stephen Mandel chats with 90-year-old Lois Davis and care manager Candace Kercher on Restorative Care Unit at CapitalCare Norwood March 11 after announcing the expansion of the program in Edmonton and Calgary .

Volunteers needed at NorwoodCapitalCare Norwood is currently seeking volunteers who can work weekends to support the new restorative care program, which provides physiotherapy services seven days a week . If you’re looking at a career involving rehabilitation sciences that needs volunteer hours, we may have just the spot for you . We’d also welcome volunteers to assist in food services on Saturdays and Sundays .

Please contact Linda Ruggles, Coordinator, Volunteer Services, CapitalCare Norwood, 780.496.3252

HEALTH MINISTER STEPHEN MANDEL named CapitalCare Norwood “the gold standard” in moving people from hospitals to the right level of continuing care while announcing the expansion of a successful program that Norwood has been piloting for the past year .

On March 11, Mandel joined Alberta Health Services President and CEO Vickie Kaminski at Norwood to announce investments in the health care system to ease pressure on emergency departments, hospitals and long-term care .

“Seniors are spending too much time in hospitals awaiting evaluation and placement,” Mandel said .

While in hospital, seniors are often assessed for a future living option before they’ve had time to fully recover, which can result in them moving to a level of care that’s greater than what they need, added Kaminski .

“And once seniors have moved to a continuing care facility, they’ve usually given up their previous place of residence,” Kaminski said . “The opportunity to resume independent living at home is lost .”

The investments include the addition of over 300 restorative care beds in Edmonton and Calgary by the end of this year .

Restorative careRestorative care allows seniors to recover and rehabilitate after a stay in hospital, with the goal of helping

them get back home — or to the most independent level of living possible .Alberta Health Services introduced the program at Norwood last April . As

of January 31, 53 per cent of people who received restorative care were able to return home, and 80 per cent increased their functional status over their stay .

“Improvement in functioning reduces the rate at which seniors are readmitted to hospital and can reduce their need for long-term care in the future,” says Laurel MacLeod, Manager of Special Programs for AHS .

Lois Davis is among the first 200 people to come through Norwood’s restorative care unit since it opened . The 90-year-old Edmonton resident spent two weeks in hospital as a result of a pelvic fracture .

A multi-disciplinary team of health care professionals at Norwood worked with Lois to restore her physical abilities . She returned home to her condo after 29 days on the unit .

“This program gives us hope that we can fly again,” she said .Edmonton currently has 82 restorative care beds, the vast majority of them

at Norwood . CapitalCare Grandview started offering the program April 1 .

Norwood “a pressure release valve”Last fall, Mandel joined Seniors Minister Jeff Johnson for a tour of Norwood on the occasion of its 50th anniversary .

Norwood has a plan to replace the North Pavilion, opened in 1964, with a new building that could relieve some of the current pressure on both the acute and continuing care systems .

“We see Norwood as a pressure release valve for the Edmonton Zone,” said CapitalCare Chief Operating Officer Iris Neumann .

The plan calls for an additional 145 restorative care, sub-acute and palliative beds; increased capacity for patients waiting in acute care for enhanced long-term care services such as bariatric, ventilator and brain injury; and a teaching and researching environment with classrooms and a simulation laboratory to assist in the training of the continuing care workforce of the future .

Because of its proximity to the Glenrose and Royal Alexandra hospitals, as well as its highly-trained staff, Norwood already supports some of the Edmonton Zone’s most acute continuing care patients, including people living on ventilators and with brain injury .

Mandel said the province is currently evaluating capital projects and has to be “creative” in making the most of limited amount of money, adding that increasing capacity at Norwood “is a priority .”

Bernadette DeSantis, Communications Manager, CapitalCare Corporate Services

Vickie Kaminski, President and CEO, Alberta Health Services

CapitalCare Norwood “the gold standard,” says health minister

L-R: CapitalCare Norwood Administrator Penny Reynolds gives Seniors Minister Jeff Johnson, his son, and Health Minister Stephen Mandel a tour of Norwood’s North Pavilion Nov . 3, 2014 .

CapitalCare Chief Operating Officer Iris Neumann (standing) with CHOICE Norwood client Gail Mouallem (centre) and Edmonton Oilers players #22 Keith Aulie (left) and #19 Justin Schultz (right), who visited CapitalCare Norwood Dec . 22, 2014 .

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To the McConnell Place North teamI am so appreciative of being so warmly welcomed by each member of the McConnell Place North team . In all the moments that I have had at this site, I have experienced a sense of community, partnership, authentic communication, and a commitment to lifelong learning .

Now, it is the “NURS 479 Professional Roles Influencing Care” course that allowed me to observe the various roles of different members of the team . What strikes me most is that each person’s knowledge and contributions are welcomed and appreciated . It is this observation that allowed me to feel comfortable to express my own voice, engage in my own questions, and interact with individuals in different roles . My confidence has grown in the time I have been here, as all my questions were answered with courtesy .

In speaking of experiences, I am excited to know that CapitalCare’s mission, vision, and values are reflected in all the education that is being done . The Virtual Dementia Tour, the Supportive Pathways seminar, and the ICP fairs demonstrate CapitalCare’s commitment to learning, providing innovative and compassionate care, and supporting the health and respecting the dignity of the individuals who live here .

I want to tell all the individuals I have interacted with, including Tracy, Gail, Gloria, Glenna, Terri, and Vanessa, that due to their positivity, understanding, adaptability, and mindfulness I have had a phenomenal experience that I will carry through my nursing career .

Sincerely,– Jody Pon, MacEwan University

To the staff of the Orthopedic Subacute Unit, CapitalCare GrandviewI was transferred to Grandview to recover from a broken femur and then began a week of incredible care from nurses, aides, volunteers, doctors and physiotherapists .

I have so many good memories of my stay at Grandview . I was amazed by the delightful little café and equally impressed by the wonderful food — roast beef and Yorkshire pudding on my first Sunday made a truly lasting impression!

I would like to belatedly thank Raj, Gladys and Timmie who taught me to walk again; nurse Jeannette who was so gentle in the dark hours of the night; Kristin who convinced me that I really could jab myself with a needle, and Leigh-Anna (“banana”) who made me laugh when she performed my “graduation” ceremony . There were so many others and I would like to thank them all for all the kindness and care they give to patients like me, everyday!

I hope the enclosed cheque can be put to use, hopefully by the Subacute Unit at Grandview . My sincere thanks to all who made life a little easier for the patients they care for .

– Marguerite H.

Jody Pon

To all staff of McConnell Place NorthThank you for the optimal level of care delivered to my mother Anne! With gratitude,

– Her son, Marcel & daughter-in-law, Peggy L.

McConnell Place North resident Anne L . at Christmas time . She passed away a month later

Donating is really easy

You can donate to the CapitalCare Foundation right from our website!

Just go to www.capitalcarefoundation.net > Donate now and you can donate either one time or on a monthly basis to the centre of your choice, or where it’s needed most .

LettersTo all the wonderful staff at CapitalCare NorwoodThank you so much for the care, the kindness, and the encouragement you gave our mother during her stay here . The compassionate care that residents of the Restorative Care Unit receive has such a positive impact upon their lives; it gives them hope and brightens their day and outlook on life . We really appreciate everything all of you have done to help Mom get back home safely .

Thank you,– The Q. family

To the staff at CapitalCare Kipnes Centre for VeternsMy sincere thoughts for all you do in caring for Mom and all the residents of Columbia House . I know your work is difficult and at times heartbreaking . I do sincerely appreciate all your efforts to keep up with the needs of each resident, and for caring for my mom .

Sincerely, – Sandra C.

To Christie Yee, Clinical Practice Coordinator, CapitalCare DickinsfieldMy daughter Rhonda and I had been talking about the many tours we went on to the various assisted living and long-term care facilities in the city . We had to do this for my mom twice, my mother-in-law twice and my husband . So we have seen them all, some so bad you back out without a tour and cry for the residents stuck in these circumstances, and some so good you just beg to have your loved one admitted there . I have to say we have been very blessed .

When it came time to place Julie in long-term care, we had already visited Dickinsfield several times and knew that was where we wanted her to be; and if my husband can ever be placed, I want him in Dickinsfield also . Your facility passed all our tests with high numbers . If some day I have to be placed in such an establishment, I hope my daughter finds me as good a place as we have found for Julie .

– Karen G.

To all staff on 3rd Parker Pavilion, CapitalCare Lynnwood Your caring and love for our grandmother and mother was truly appreciated . Cathleen was so at home and happy while under your care . We hope that her smile will linger in your memories for a long time to come .

– Love from Ron, Cheryle, Paul & family, and Eileen & family

To Bonnie Roberts, Manager, Laurier House Lynnwood Bonnie, you should know — my nurse Friday evening, Joane, provided exceptional care . She knows her procedures and offers extra minutes for positioning with pillows, rolled towels etc . Greatly appreciated!

– Lorna H .

To Sybil Cooper & the wonderful staff at CHOICE Norwood programI would like to thank you all for your kindness and patience with Mom over the last eight and a half months — I don’t know what I would have done without you .Mom moved to Villa Marguerite and I think she is going to do well there once she is settled . Thank you again and please convey my appreciation to Rose and Dale (her usual bus drivers) .

– Paula C.

To the staff at CapitalCare GrandviewWe appreciate the dedicated care you extended to my husband Jack while he was recuperating from hip replacement surgery . We extend a heartfelt thank you to all of you who made his stay so pleasant .

A special thanks to Lizabeth in the physiotherapy department for overseeing his physio program .

I would like to advise you that in appreciation of all the special care he received, I am happily making a donation to CapitalCare Foundation .

With sincerest thanks to each of you .– Lillian & family

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Lynnwood’s High Tea a delightful eventCAPITALCARE LYNNWOOD’S third annual Easter High Tea, held on March 29, was an afternoon of delightful hats, music, goodies, tea and the first taste of spring .

Guests, many of whom wore hats and fascinators to celebrate the occasion, enjoyed colorful finger sandwiches and a decadent collection of desserts while being serenaded by members of the Edmonton Opera Chorus . Resident Ken Hutchings read two poems, one of which he wrote especially for the event .

Lynnwood residents, staff and volunteers created the beautiful centerpieces that were sold to attendees . Shaw Bots attached to helium balloons also sold quickly for the chance to win a bistro set, planter stand and potted plant, and a birdhouse and bird feeder donated by the Lynnwood Auxiliary .

In a wonderful example of person-centred care, Lynnwood’s food services team made pureed cookies and pudding for a resident who cannot eat bread products but wanted to support the fundraiser .

“We wanted her to have the same experience as everyone else, so the team made her these desserts and special sandwiches which she thoroughly enjoyed,” said care manager Diane Burpee .

A big thank you to the attendees and sponsors for their generous support at the event .

Proceeds will support enhancements to Lynnwood’s new garden space that can be enjoyed by residents, friends and family .

We look forward to seeing everyone with their Easter bonnets on at next year’s event .

Leah Sarango, Special Event Coordinator, CapitalCare Foundation

High Tea service

Beautiful centrepieces made by residents, staff and volunteers .

CapitalCare Lynnwood’s third annual Easter High Tean featured Shaw Bots attached to colourful balloons

Pureed cookies and pudding

Colourful pinwheel tea sandwiches .

Bliss Baked Goods CapitalCare Lynnwood Auxiliary

A warm thank you to our sponsors!With your support our Easter High Tea was a wonderful success!

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Look for the certificate of accreditation at all our sites .

CapitalCare continues to meet national care standardsCAPITALCARE CONTINUES TO BE fully accredited by Accreditation Canada for 2014 – 2017 . CapitalCare was previously accredited for 2010-2013 .

Accreditation Canada is an independent, not-for-profit organization that sets standards for quality and safety in health care . They accredit health organizations in Canada through a rigorous evaluation process .

Accreditation is an assessment of health services against national quality standards of excellence . CapitalCare was assessed in the following areas: leadership; client safety; education and training; emergency preparedness; physical environment; human capital; communication; infection control; and medication management .

CapitalCare participated with Alberta Health Services in the accreditation process . The process involves the entire organization and includes residents, their families, physicians, staff and volunteers . As well, on-site surveys were conducted at CapitalCare Dickinsfield and CapitalCare Grandview; staff surveys were conducted throughout the organization .

Surveyors took notice of our focus on quality practices while providing a home-like environment, which validates our progress in the area of person-centred care . Our infection control practices also received high praise .

CapitalCare’s Executive Management Committee extends its sincere gratitude to staff for participating in the accreditation process and enabling us to achieve this great result .

The Executive Summary is available on the AHS website atwww .albertahealthservices .ca/ahs-msd-ac-executive-summary-2014 .pdf .

Maureen Flynn, Administrator, CapitalCare Dickinsfield

Beloved CHOICE physician retiresCAPITALCARE CHOICE PROGRAMS said goodbye to Dr . Bryn Whittaker, who retired October 30, 2014 after 12 years at the Norwood and Dickinsfield programs .

Dr . Whittaker graduated from the University of Dundee in Scotland in 1974, and went on to become a family physician with a specialization in geriatrics . Clients and their families not only benefited from his extensive knowledge in his field, but also from his unparalleled kindness, compassion, and commitment to his patients .

His strong advocacy for CHOICE programs was reiterated in his official retirement note in which he stated, “I would like to thank you for sharing your life stories and putting your trust in the CHOICE health care team . We believe that this system is special, and I know the standard of care will be continued .”

Dr . Whittaker is succeeded by Drs . H .J . Sung and Jed Shimizu . Dr . Whittaker — a talented man who paints, plays guitar and writes poetry

— once wrote, “Change will not erase the deep appreciation felt for all past days .” These lovely words describe how we at CHOICE feel about Dr . Whittaker’s departure; although he is leaving us, he will be an everlasting part of CapitalCare history .

Trish McGrath, Manager, CapitalCare CHOICE Programs

Dr . Bryn Whittaker and wife at his retirement celebration last fall at CHOICE Dickinsfield .

CapitalCare in the news

Visit our website

for news and information

about CapitalCare.

www.capitalcare.net

CAPITALCARE STRATHCONA is featured in a report by the Canadian Institute for Health Information (CIHI) for its success in reducing use of antipsychotic medications since becoming involved in the provincial Appropriate Use of Antipsychotics in Long Term Care (AUA in LTC) project . Alberta’s usage rate is 25 per cent — well below the 30 per cent national average . Strathcona’s usage rate is 11 per cent .

780-448-2424 for detailswww.capitalcarefoundation.net

In support of residents living in CapitalCare.

presented by

Save the Date!Monday, June 1st, 2015 at

The Links in Spruce Grove

CHARITY GOLF CLASSIC 19TH ANNUAL

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Dickinsfield resident meets OilersSPORTS FANS WERE treated to an evening with the Edmonton Oilers February 27 for Fan Appreciation Night . CapitalCare Dickinsfield resident Peggy Freimuth (seated), a long-time Oiler fan, attended the event at Rexall Place and, in addition to receiving player autographs, was able to snag a photo opportunity with Captain Andrew Ference and goaltender Ben Scrivens (right) . Over 30 residents from Dickinsfield were able to attend Oiler games this past hockey season, as well as numerous residents from Norwood, Kipnes Centre, Strathcona, McConnell Place North and the Adult Duplexes .

Jan Hrasko, Recreation Therapist, CapitalCare Dickinsfield

Chinese New Year at CCLCAPITALCARE LYNNWOOD CELEBRATED the Year of the Goat/Sheep February 20 . Residents played Chinese New Year’s trivia, read their Chinese horoscope and feasted on Chinese coconut buns, green tea & special coffee . 2PP resident Marie Mercier displays one of the wonderful decorations contributed by staff member Glenn Hoyles .

Korene Kowalilak, Recreation Therapist, CapitalCare Lynnwood

St. Paddy’s Day at the Kipnes CentreRESIDENT JACK OWEN touches the Blarney Stone at St . Patrick’s Day celebrations March 17 which also featured a performance by the Knock School of Irish Dance . Krista Baert, Recreation Therapist, CapitalCare Kipnes Centre for Veterans

Clowning around at McConnell PlaceTHE “CARING CLOWN” (a .k .a . Bob Visler) was at McConnell Place West January 14 for an afternoon of magic . Many residents were still smiling while clowning around with Bob after the show . From L-R Elaine Hughes, resident; Bob Visler, Caring Clown; Muriel Troock, resident; Doug Troock, family member .

Carol MacDonald, Therapy Assistant, McConnell Place West

Grand

Full Colour Logo

CELEBRATEGRANDPARENT’S

DAY AT THISTIMELESS

FAMILYEVENT!

People of all agesand abilities welcome

THE GREATEST FUN RAISING EVENT AROUND!

FOR MORE INFORMATION OR TO REGISTER VISITwww.capitalcarefoundation.net

Located in Edmonton’s Grandview Heights Community

SUNDAY2015SEPTEMBER 13

1K & 5KWALK OR RUN

EDMONTON’S

FIRST EVEREVENT IN MOTION

Grandview hosts new Grand Tent EventON THE MORNING OF September 13, Grandparent’s Day, the community of Grandview Heights will be transformed into a carnival setting for CapitalCare Foundation’s new Grand Tent Event, Edmonton’s first-ever “event in motion .” With their all-access pass in hand, participants of all ages and abilities can walk or run through the Grandview Heights community, stopping at tents along the way to enjoy activities that are memorable and fun . This is guaranteed to leave you with a sense of accomplishment while sharing laughs with family and friends . Leah Sarango, Special Event Coordinator, CapitalCare Foundation

Grand

Full Colour Logo

CELEBRATEGRANDPARENT’S

DAY AT THISTIMELESS

FAMILYEVENT!

People of all agesand abilities welcome

THE GREATEST FUN RAISING EVENT AROUND!

FOR MORE INFORMATION OR TO REGISTER VISITwww.capitalcarefoundation.net

Located in Edmonton’s Grandview Heights Community

SUNDAY2015SEPTEMBER 13

1K & 5KWALK OR RUN

EDMONTON’S

FIRST EVEREVENT IN MOTION

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UK dementia care expert inspires Alberta caregivers to be person‑centredPERSON-CENTRED CARE CHAMPION Dr . David Sheard, who first spoke to Alberta caregivers at the CapitalCare Foundation’s People and Progress Continuing Care Conference in 2009, returned to Alberta last fall to find a growing number of continuing care operators across the province interested in person-centred care as a means to improving quality of life for people with dementia .

Sheard — whose reputation as a challenging and motivational speaker and leading dementia care consultant has spread across the UK and Ireland, and now to the US and Australia — has, since founding Dementia Care Matters in 1995, developed a network of over 100 “Butterfly Care Home” projects — care homes which have successfully implemented, or are working towards implementing, a holistic approach to improving the culture of care by improving the lived experience for people with dementia . His care model is captured in a series of 17 books and DVDs entitled “Feelings Matter Most .”

Province-wide workshopsLast October, Alberta Health Services and the Alzheimer Society of Alberta &

Northwest Territories partnered with the Institute for Continuing Care Education and Research (ICCER) to sponsor Sheard for two workshops in Calgary and Edmonton . Nearly 150 people, including representatives of CapitalCare and Carewest — Alberta’s two publicly-owned providers of continuing care services — attended the workshops in person, and as many more attended by video and tele-conference across the province .

The first presentation, entitled ‘Creating Culture Change in Continuing Care — 10 Strategic Recipes,’ focused on giving leaders strategies for implementing and sustaining person-centre care in large, institutional settings . Sheard described these settings in the UK and Ireland as being “obsessed with audits and risk prevention,” where staff are largely task-orientated, and where people with dementia are safe but not really living, and who are at greater risk of dying of boredom than anything else .

‘Liberating’ staff Sheard explained that in a Butterfly care home, staff are liberated from only

doing tasks; their main role is to reach people on the inside . Sheard calls it “being,” the first of eight key components needed to develop emotional intelligence in staff, so that they in turn can develop an emotional connection with a person with dementia .

According to Sheard, leaders must develop an emotion-led organizational strategy and inspire staff to become attached to — as opposed to detached from — the people around them .

“This involves nurses being developed to merge clinical best practice with the new focus of nurses knowing how to lead and personally model person-centred care and relationship-focused support,” Sheard said . “It also means policies, procedures and systems become secondary to balancing and measuring quality of service and quality of life .”

An engaging environmentThe shift begins with the transformation of the physical environment to

make them engaging places that feel like home . As consultants, Sheard and his team recommend care homes rid the hallways of medication carts and fill the

place with “stuff -” including feather boas and activity belts for the staff — and “stage” familiar household scenes — such as washing and ironing — to stimulate conversation and activity . They advise creating smaller “households” out of “units,” involving residents in meal preparation and dining rituals, and training staff how to sit and “be with” people during a meal .

Morphing into ‘Butterflies’The process of liberating staff — which is what turns them into butterflies —

begins with eliminating everything that creates separateness between staff and residents — including uniforms, staff washrooms, and staff taking their meals elsewhere — and becoming more blended as one family within the household . It continues with relaxing the routines to give staff permission to just be with people, and helping them to draw on a wide variety of ways to engage and occupy people “in the moment .” Sheard admitted staff and management are initially skeptical of his theories and resistant to change . Some staff do quit and some care homes don’t succeed in making the transformation . In fact, only 24 care homes in the UK and Ireland have earned Sheard’s Dementia Care Matters Butterfly Service® kite mark .

Expressive behavioursPart 2 of Sheard’s presentation, ‘Removing Expressive Behaviours in Dementia

Care — 10 Practice Recipes’ went deeper into Sheard’s approach for turning staff into butterflies . This workshop focused on understanding the meaning behind behaviours and why training staff to connect with their own feelings leads to more successful outcomes for people with dementia .

Sheard calls these concepts “nurturing” and “growing,” and says developing the care team’s emotional intelligence and fostering positive team relationships are essential elements to becoming truly person-centred . Another important concept is staff understanding the lived experience of the person with dementia — which Sheard calls “mattering” — and being determined to improve the minute-by-minute experience for the person with dementia in their present reality .

“Feelings matter most”In this session, Sheard again emphasized that feelings matter most in

responding to “expressive behaviours” exhibited by people with dementia . Sheard uses the analogy of a traffic light to explain how people with dementia go from feelings — the red light — straight to action — the green light . There is no amber light, which represents the ability to think about the feeling they are having . Sheard goes on to explain that staff need to interpret the meaning behind the behaviour by searching for it in the person’s life history, like learning another language .

“They’re not looking for us to fix their behaviours, just to be there for them,” Sheard said . “It’s about being, not doing . People with dementia have heightened feelings . They will feel if you are approaching them from your head or your heart .”

In the end, Sheard explains how the success or failure of this type of culture change rests with the leadership team, who need to get out of their offices and model the approach to staff . Similarly, nurses need to see that their role can be far more exciting than administering medications and charting .

“Person-centred dementia care nursing is all about inspiring the team, and leading positive social interactions, whilst providing people with the very best lived experience and then knowing how to combine this with excellent nursing and personal care,” says Sheard .

Bernadette DeSantis, Communications ManagerCapitalCare Corporate Services

L-R: Peter Priednieks, Dementia Care Matters; Arlene Huhn, Alzheimer Society of Alberta and Northwest Territories; Sandra Woodhead-Lyons, Institute for Continuing Care Education and Research (ICCER); Dr . David Sheard, Dementia Care Matters; Mollie Cole, Seniors Health Strategic Clinical Network — Alberta Health Services; at ICCER, University of Alberta, Edmonton, on October 22, 2014 .

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Aprons remind residents of homeREGISTERED NURSE LINDA GREENLY was at orientation last August when she heard a phrase that inspired a person-centred innovation on her unit at CapitalCare Lynnwood .

“We work in the resident’s home,” said Iris Neumann, Chief Operating Officer for CapitalCare . “They do not live in our workplace .”

Last fall, Greenly — whose mother resides at McConnell Place West — started wearing brightly-patterned aprons to serve the morning muffins on the Mental Health Unit, and the residents were delighted .

“This brought smiles to their faces and maybe some fond memories,” said care manager Diane Burpee, who provided aprons for all staff who serve food .

“This has been very well received and appreciated by all .”

Bernadette DeSantis, Communications Manager, CapitalCare Corporate Services

L-R: On the Mental Health Unit at CapitalCare Lynnwood, registered nurse Linda Greenly and health care aides Catherine Kormysh and Kathy Palys wear aprons when serving meals .

McConnell Place West shows off artCapitalCare McConnell Place West has introduced a variety of new programs for residents, including art classes . Last fall, the dementia care centre hosted its first Art Gala, and sold the art residents made in class to family and friends . Featured in this photo is residentIsabel Cross (right) and her family along with artist/instructor Charis Ng (second from the left) . The evening was a great success; guests enjoyed wine, a dessert plate and the music of harpist Bonnie Cannan . Proceeds from the event will support the art program for the benefit of our residents .

Carol MacDonald, Therapy Assistant, McConnell Place West

Lynnwood transforming environment to offer more person‑centred careCAPITALCARE LYNNWOOD is on a mission to fill up the environment with stuff to help residents feel more at home and engaged in daily life at the centre . They are looking for donations of items that can promote familiar and purposeful activities or that can be used for reminiscing and to provide comfort and relaxation .

“We all need to feel useful, productive and engaged in our surroundings,” says Cheryl Robertson, Behavioural Supports Coach at CapitalCare Lynnwood

“The environment can help residents to feel more at home, assists with orientation and way-finding, and can encourage meaningful daily living .”

Robertson says the idea comes from U .K . dementia care expert Dr . David Sheard (see article on page 8) and has been adapted to support staff in dealing with so-called responsive behaviours rather than using chemical or physical restraints .

Robertson, whose background is in recreation therapy, says the items will be used in conjunction with programming that includes relaxing daily routines to focus on meaningful interactions between staff of all disciplines and residents

Specifically, Robertson is looking for donations of baby clothes; doilies; old catalogues; old, safe tools and sewing machines; lapquilts; antiques; puzzles and decorative/antique-looking items .

For more information or to donate items please contact Cheryl Robertson at 780 .341 .2318

12 Brower DriveSherwood Park, AB T8H 1V3T 780.467.3366

www.capitalcare.net

16815 – 88 AvenueEdmonton, AB T5R 5Y7T 780.413.4712

It’s Possible• Assessed and

waiting for long-term care?

• Move in on your own or with your spouse!

• Inquire about our Life Lease alternative

Nursing care in the comfort of your own home

CapitalCare Lynnwood is looking for donations of ‘stuff’ to help engage residents with others in their surroundings .

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Sheila Killoran

MARCH WAS MUSIC THERAPY Month — a time to celebrate the profession of music therapy and the impact of music on the health and quality of life of our residents and families . Various events were held across Canada . CapitalCare Kipnes Centre for Veterans music therapist John Lawrence hosted a special drumming circle for staff .

Tools for the JobCapitalCare is very grateful to have received a

donation from CapitalCare Foundation through monies raised at the Canadian Country Music Awards (CCMA) in September 2014 . This generous donation of over $12,000 was put towards purchasing equipment and instruments to support music therapy and music programming across CapitalCare centres . Instruments that are easy to manipulate and produce a satisfying sound — drums, xylophones, and shakers for example — can help to facilitate contact, interaction, self-expression and relaxation for our residents . The aim is to allow the residents as much participation and independence in music making as possible .

Ocean DrumFor example, the ocean drum (pictured here), has

a soothing sound like the waves of the sea . The size of the drum allows for residents to reach around and hold onto the edges or base, to feel the vibration of the

drum . Residents may play the drum on their own or with the help of a family member or staff . The ocean drum can help to promote relaxation and calm . A music therapist may use it along with singing and other interventions during a Sundowning group to help sooth residents and reduce anxiety or agitation .

Thank-you to the Canadian Country Music Awards for their generous support! Special thank-you to our music therapists and to volunteers and staff who are using music to improve the lives of Capital Care residents!

Sheila Killoran, Practice Leader— Music, Capital Care Corporate Services

Foundation donates 12K to help residents make music

Ocean drum

Sherry Schaefer

Honour your loved one with a gift to charityNOWADAYS IT IS getting harder and harder to find the perfect gift to honour a family member . Your mom or dad, who is in care, is special to you and yet knowing how to commemorate a birthday, anniversary, or special occasion can be especially difficult .

A gift to charity is one way to honour a family member on a special occasion . Many charities have programs for this and will walk you through their options . CapitalCare Foundation has a program and offers several options for consideration .

Gifting stocks, bonds or mutual fundsPart of our program is the gifting of stocks, bonds or

mutual funds . Small or large, these can be gifted in the name of a family member and provide some tax benefit for the donor . If you own publicly traded securities or mutual funds that have increased in value, you can donate a portion of those assets rather than the whole amount . A gift of appreciated securities can, in most cases, be more cost effective than making an equal gift of cash .

Eliminate the capital gains taxBy donating the securities, you

eliminate the capital gains tax that would ordinarily become due if you had sold the appreciated securities on the open market and donated the proceeds from the sale to charity .

Normally, when an individual disposes of an appreciated asset, this triggers a tax on 50 per cent of the

capital gain attributed to that asset . The donor of such a gift will receive a charitable tax receipt for the fair market value of the shares on the day of transfer . That tax receipt can be used to offset taxes owing on up to 75 per cent of your net income in the year the gift is made . Any unused portion of that tax credit can be carried forward and used up over the next five years .

Recognition for your gift Honouring your family member is truly the most

important part of this gifting process . CapitalCare Foundation, like many organizations, ensures that your loved one is made aware of the gift through a recognition certificate process .

If you are interested in this gifting option, whether it be for CapitalCare Foundation or another charity of choice, please call me at the Foundation office @ 780-448-2430 or email me @ sherry .schaefer@capitalcare .net .

Sherry Schaefer, Director, Fundraising and Donor Relations CapitalCare Foundation

Making donations can be easy through pre-approved monthly donations. Call 780-448-2413 for more information.

Monthly Donations

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Celebrating centenariansEMMA LUCHKA, a participant of the CapitalCare Dickinsfield CHOICE Program, celebrated her 105th birthday March 2 . Emma was born in Regina, Saskatchewan and came to Edmonton when she was about 10 years old . She married at the age of 27 and had four children . Emma currently lives with her daughter and son-in-law . Her secret for a long life is “keep moving .” She is very active herself and likes to talk to people . Emma is an inspiration to staff and participants of the CHOICE program .

Soon-il Kwon, Social Worker, CapitalCare CHOICE Dickinsfield

Celebrating anniversariesJENNIFER NOSKIYE, 34, celebrated 10 years of living at CapitalCare Dickinsfield on January 31 .

Jennifer started coming to Dickinsfield after high school . She attended the Young Adult Day Support Program (YADS) twice a week for six years and was thrilled to move in when a room became available on the Young Adult Unit .

Jennifer is a bright individual who speaks up for those who can’t . She knows many different languages, a useful skill to have in a building with diverse people . She helps out where help is needed . Whether it’s delivering mail or placing supply orders for YADS, Jennifer is someone to count on for help .

Jennifer occasionally participates in recreation programs as well . Her favourite pastime is cooking a monthly homemade lunch with the unit — the French onion soup and beef dip being the favourite of her many creations . She also enjoys reading, watching movies and listening to rock music .

Jennifer visits with her mom on weekends and the two enjoy a vacation together at Christmas time where they rest and relax . She looks forward to returning to the place she has called home for the past decade .

“It’s a safe place where I feel I can open up to anyone — staff or residents,” says Jennifer . “It’s a good place . It’s a very nurturing environment .”

Jennifer has some encouraging words for people moving into long term care: “Don’t be scared, it will take a couple weeks to get involved with things, but you will get there .”

Jennifer Masek, Recreation Therapist, CapitalCare Dickinsfield

STEPHANIE S. turned 104 last year . She attributes her long life to supplements such as cod liver oil, exercise, not worrying, and avoiding icing on a cake! Stephanie believes in the benefits of Vitamin D from the sun and tans every chance she gets . She participates in all activities and takes time to meditate .

Born in Poland in 1910, Stephanie loved sunshine and fresh air, which is why she probably didn’t mind working on her brother’s farm in Spruce Valley when she moved to Canada at age 16 . She enjoyed many years married to her husband Steve and has two wonderful children, along with grandchildren and great-grandchildren . Stephanie loves music, in particular the 1940s hit “You are my Sunshine,” which accurately portrays her “be happy, what’s the use in getting mad?” philosophy for a great life .

Sherri Bessette, Dementia Care Coordinator, McConnell Place North

PHYLLIS BODARD, a resident of CapitalCare Grandview, celebrated her 104th birthday Jan . 4 . She has always been an avid reader, enjoys art, and was involved in her church . Phyllis is a strong woman who has made known that her faith and having a family are of the greatest importance to her . She believes that having a strong sense of purpose has brought true meaning to her life . Phyllis is always good for a lovely conversation and visit . Her outlook on life is inspiring to all of us .

Jennifer Taylor, Recreation Therapist, CapitalCare Grandview

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Thank you to our sponsors!

TD Meloche Monnex Insurance

TD Commerical Banking

Highlights from the 2015 People and Progress Continuing Care ConferenceOVER 240 DELEGATES from across Alberta and the Northwest Territories attended the 27th annual People and Progress Continuing Care Conference this year, which built on the theme of culture change and person-centred care .

CapitalCare’s Chief Operating Officer Iris Neumann welcomed delegates and said this year’s theme —Inspiration to Innovation: Stories of Change — was selected to give leaders some tools to continue implementing person-centred care in the face of challenges experienced on the frontline of care .

“Each of us has stories of how the care we are giving is making a positive difference for the people in our care,” said Neumann .

“This conference allows us to share stories of our successes and our challenges, and learn from each other .”

The first keynote speaker was motivational speaker Joe Roberts, a celebrated entrepreneur who lived as a homeless heroin addict pushing a shopping cart around Vancouver’s notorious downtown east side .

Roberts’ inspiring story of perseverance, determination and the resiliency of the human spirit highlighted the idea that “anything is possible .”

“Great leaders that we admire live their lives according to possibility,” Roberts told delegates .

“But too often we get stuck in our way of thinking and that inhibits us from moving into the realm of possibility .”

Roberts belief is that “lazy is normal,” and that having a purpose is what catapults people to a place of high performance where anything is possible .

Roberts’ formula for success is AIR: Action (Accountability) + Inspiration – Roadblocks = Performance

“Success is simple,” he said, “choose what you want to do, get busying doing it, don’t stop til you succeed .”

“And don’t let roadblocks keep you from achieving your goals .”

After the morning keynote address by Roberts, delegates had the choice of concurrent sessions with a variety of speakers .

Health care consultants Barbara Casson and Marcia Choi, gave an interactive presentation on using personal leadership skills to engage and inspire teams .

They explained that leadership styles have changed and that what worked decades ago doesn’t fit in today’s complex system .

The most effective leaders today are those who inspire and empower others, they said .

Casson and Choi worked with delegates to help them discover their own leadership style, and come up with strategies to increase competency in what they described as the 5 As of leadership:

1 . Awareness — “the self-aware leader balances social intelligence with her cerebral and functional intelligences to create a grace and understanding of those around her .”

2 . Authenticity — “a fit between what leaders say and what they do . This builds trust and followers love leaders they can trust .”

3 . Accountability — “taking responsibility for your actions and holding others accountable for theirs .

4 . Assertiveness — “the salt in the sauce,” they said . “You know when there’s too much and when there’s not enough .” “Confidence without arrogance . . .giving respect and expecting respect back .”

5 . Adaptability — “it is the strongest species that survives,” they said, “not the most intelligent .” Those who adapt to change will survive .”

Another concurrent session by researcher Sienna Caspar explored the relationship between care staff empowerment and the ability to provide individualized care in long-term care settings .

Caspar conducted interviews with health care aides and found that the quality of their workplace relationships impacted their ability to provide person-centred care .

Photos this page: Top L-R: CapitalCare Chief Operating Officer Iris Neumann with keynote speaker Joe Roberts and John Ginter of SCA, sponsors of the session . Centre L-R: Bonnie Roberts, Manager of CapitalCare Laurier House Lynnwood and a member of the program committee with concurrent session presenters Marcia Choi and Barbara Casson . Bottom L-R: Elgie Demchuk, Director of Human Resources for CapitalCare with keynote speaker Merge Gupta-Sunderji .

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Highlights from the 2015 People and Progress Continuing Care Conference

After the morning keynote address by Roberts, delegates had the choice of concurrent sessions with a variety of speakers .

Health care consultants Barbara Casson and Marcia Choi, gave an interactive presentation on using personal leadership skills to engage and inspire teams .

They explained that leadership styles have changed and that what worked decades ago doesn’t fit in today’s complex system .

The most effective leaders today are those who inspire and empower others, they said .

Casson and Choi worked with delegates to help them discover their own leadership style, and come up with strategies to increase competency in what they described as the 5 As of leadership:

1 . Awareness — “the self-aware leader balances social intelligence with her cerebral and functional intelligences to create a grace and understanding of those around her .”

2 . Authenticity — “a fit between what leaders say and what they do . This builds trust and followers love leaders they can trust .”

3 . Accountability — “taking responsibility for your actions and holding others accountable for theirs .

4 . Assertiveness — “the salt in the sauce,” they said . “You know when there’s too much and when there’s not enough .” “Confidence without arrogance . . .giving respect and expecting respect back .”

5 . Adaptability — “it is the strongest species that survives,” they said, “not the most intelligent .” Those who adapt to change will survive .”

Another concurrent session by researcher Sienna Caspar explored the relationship between care staff empowerment and the ability to provide individualized care in long-term care settings .

Caspar conducted interviews with health care aides and found that the quality of their workplace relationships impacted their ability to provide person-centred care .

Caspar’s underlying message was that managers need to model person-centre behaviour with their staff in order for those on the frontline to give person-centred care to residents .

“The best leader is someone who says, ‘What do you need from me to help you do your job?’” Caspar said .

Caspar also concluded that “increasing regulations doesn’t improve care, improving relationships improves care .”

Keynote speaker Merge Gupta-Sunderji also gave delegates strategies for empowering teams .

Gupta-Sunderji focused on seven essential elements that separate the manager from the leader, concluding that leaders must, above all, maintain a positive attitude .

“Attitude is a choice,” she said . “Negative people will try to take you down their road, but you have a choice .

“The day I let someone else control how I feel is the day I have given up,” she said . “Fight negativity .”

Change expert Mark DeVolder concluded the conference with an engaging keynote address in which he outlined his model for transitioning through change .

There was also a “rapid-fire” format on Day 2 of the conference where delegates heard three, 20-minute stories of change . This included a demonstration of the Promenade App — promenadeapp .com — a computer program which uses reminiscence therapy to enhances communication between caregivers or family members and the person with dementia .

Bernadette DeSantis, Communications Manager, CapitalCare Corporate Services

WALK with ME Changing the culture of aging in Canada

March 10 & 11, 2016 | Fantasyland Hotel | Edmonton, Alberta

www.the-ria.ca/walkwithme | www.capitalcare.net

2nd Canadian conference on culture change

Join together to learn with and from each other about culture change across aging care services.

FOR MORE INFORMATION

#culturechange2016

Passion for caring

Photos this page: Top L-R: Keynote speaker Mark DeVolder with Sherry Schaefer, Director of Fundraising and Donor Relations , CapitalCare Foundation .

Bottom L-R: Francine Drisner, Administrator, CapitalCare Lynnwood with concurrent session presenter Sienna Caspar . .

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that more than 450 residents need assistance being lifted out of bed every single day; most more than three

times in one day . The benefits of an overhead lift are that it is always accessible and pre-set to the weight and fittings for that particular resident . These lifts not only help to lighten the load, but also prevent back injuries for staff and discomfort and hardship for residents .

In addition to lifts, this year’s fundraising drive is focused on specialized ultra low beds which are specifically designed for residents who have a risk of falling . By using a bed that is positioned very low to the ground, injuries can be prevented .

CURRENT PROGRESS: October ➞ 8 overhead lifts added to four of our main centres January ➞ 10 Ultra low beds at Grandview, Dickinsfield, and

Lynnwood

How you can help…In February, the CapitalCare Lynnwood Auxiliary presented a

cheque for $8,500 and amount equal to the cost of one overhead lift . Their generous gift will impact a resident starting this April . Now, we need your support to raise the last $13,000 to ensure all the lifts are installed . We are close and we can reach our goal with the

support of people like you . Please, “Lift Us Up” and make a gift to support our Lifts and Beds project . Every donation helps to improve the quality of life of our residents .Sherry Schaefer, Director, Fundraising and Donor Relations, CapitalCare Foundation

we need overhead lifts

2014 GOAL25 new overhead lifts

$8500 each

Why?• More than 400 residents require lift

assistance daily• Lifts decrease risk of injury for both

the resident & staff• Overhead lifts are totally accessible &

easy to use

MAKE A DONATION TODAYwww.capitalcarefoundation.net 780.448.2413

You LIFT us up!

The CapitalCare Lynnwood Auxiliary presents Leah Sarango of CapitalCare Foundation with a cheque for $8,500 to purchase an overhead lift for the centre .

FOR CAPITALCARE FOUNDATION, the 2014-15 year has been focused on bringing specialty equipment to our residents with specific needs . Two types of equipment have been targeted for purchase and we are so pleased that we can announce our progress on this project .

We only have $13,000 left to reach our target goal of $254,000.  $254,000 = 24 Ceiling Track Lifts and 10 Ultra Low Beds

Affecting 34 residents TODAY and a potential of more than 60 ANNUALLY.

WE HAVE RAISED

$239,000 for

LIFTS and BEDS!

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New wingback chairs and décor for the CapitalCare Lynnwood Chapel . This has become a space for reflection and peaceful visits; a wonderfully inviting area that residents and their families can enjoy in solitude from the busy -ness of the main centre activities and spaces .

CapitalCare Foundation is very thankful for the support from our donors and supporters . The following items have been added to the centres, enhancing the lives of the residents where they live .

Specialty sleeper chairs for the Palliative Hospice at CapitalCare Norwood . These chairs provide a comfortable rest for families who are staying vigil with their loved ones at end of life .

Wonderfully cozy chairs have been purchased at CapitalCare Kipnes Centre for Veterans to create sitting areas around the fireplaces both in the Great room and the second floor sitting space .

Two new dining room tables have been purchased at CapitalCare Grandview to provide added seating and accommodate families and friends who join their loved ones for a lunch or supper meal .

The upcoming Edmonton Eskimo season will be once again enjoyed by residents at CapitalCare Dickinsfield thanks to the ongoing commitment and support of the CapitalCare Dickinsfield Auxiliary . Remember to stop by the Auxiliary Gift Shops at all our centres . The proceeds from their sales support special projects at many of our centres .

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Foundation welcomes new board chair

FOR THE PAST TWO YEARS Andy McPherson has served as a director-at-large, additionally sitting on the governance and finance committees, for the CapitalCare Foundation board .

For the 2014-2015 year Andy will be in the Foundation Chair role, supporting the fundraising efforts and projects of the CapitalCare Foundation . He happily expresses his support for the seniors in care so it’s a natural transition for him to move into the leadership role .

Andy comes to the board with experience from Children’s Hospital boards in Winnipeg, MB . He realizes the importance of supporting those in need and is happy to step forward when approaching the community and corporate connections .

Andy’s background in finance with HSBC and Canadian Western Bank provide a wealth of expertise in both governance and finance and the board has definitely benefitted from his advisory role .

We are very pleased to have Andy at the helm and know that he will be a tremendous ambassador for the work of the Foundation .

Sherry Schaefer, Director, Fundraising and Donor Relations CapitalCare Foundation

41St Battalion donates $10.5K to KCV

R-L: SANTA, LEAH SARANGO of CapitalCare Foundation and Bev Friske of CapitalCare Kipnes Centre for Veterans, join Ian Taylor, Honourary Colonel, 41st Service Battalion for the presentation of a $10,500 donation for dining room enhancements and Christmas recreation events . Twenty soldiers from the group came out for an afternoon social with veterans at Christmas time . We are very grateful to this group for their ongoing support of our veterans!

Bev Friske, Community Services Coordinator, CapitalCare Kipnes Centre for Veterans

Pull up a seatAUGUST 12, 2015

FEASTONTHEFIELD.COM

Join top EDMONTON CHEFS for this unique long

table feast in support of seniors in care.

CAPITALCARE FOUNDATION is taking a fresh approach to the gala fundraising dinner this summer with a new event like no other .

Feast on the Field is a down-to-earth event that recreates casual dining on the farm — right here in the city . On August 12, dinner will be served by three of Edmonton’s top chefs on the field of Commonwealth Stadium .

Imagine a football game on a hot summer night, except, instead of a game, the field is occupied by you and your friends sitting at long tables decorated with red and white checkered

tablecloths, eating from picnic baskets full of salads prepared from fresh local gardens . All the while gazing up at the big Alberta sky amidst a stadium of empty seats, and you are the focal point of this urban field!

The feast for this Alberta-inspired summer’s eve is prepared by Edmonton chef Brad Smoliak, renowned by all — including the Queen — for his creative approach to cooking . Smoliak is joined by David Omar, one of the chefs on the TV show Chopped Canada 2015, and the head of Zinc Restaurant at Art Gallery Alberta, and Steve Buzak, the new chef at Royal Glenora Club .

Be among the first to experience this made-in-Alberta, back-to-our-roots culinary experience . Save the date of August 12 and go straight to the website — www .feastonthefield .com — and get the dirt…that is…the rich Alberta dirt that merges the farmer’s field with our urban centre .

Together we’ll toast Edmonton’s thriving food scene as we raise funds to enhance the quality of life of residents living in CapitalCare centres .

Sherry Schaefer, Director, Fundraising and Donor Relations CapitalCare Foundation

CapitalCare Foundation

is on Twitter.

Follow us on Twitter @capitalcarefdtn

Foundation brings farm to city this summer with Feast on the Field event

Get up‑to‑date event information.

Andy McPhersonBrad Smoliak

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Grandview Auxiliary brings gifts, joyCAPITALCARE GRANDVIEW extends our warmest thanks to the Auxiliary for everything they do in support of our residents, and specifically for the gifts that eight residents received at Christmas time . They received necessities such as clothing, shoes, hand lotion, hair brushes, hair clips, and toiletries; and comfort gifts such as stuffed animals, lap blankets, and magazines . The gifts brightened the season for these residents and the Auxiliary’s act of kindness in shopping for and putting them together to make it special for the residents was exciting for all involved .

The Auxiliary helps in countless ways around our centre to increase the well-being of the residents . For over 40 years, the Auxiliary has been fundraising to support CapitalCare Grandview and contributes to a diverse range of projects which enhance quality of life for residents . We appreciate each of you so much!

Jennifer Taylor, Recreation Therapist, CapitalCare Grandview

Angels still giving gifts after 21 years

SUSAN FREIDRICH CHECKS a shipment of Christmas gifts that she and her colleagues at the Alberta Department of Energy purchased for CapitalCare residents and clients who otherwise would not receive one . The “Energy Angels” have been operating the program for 21 years and others have since joined in the effort . This year, 180 personalized gifts were delivered to eight CapitalCare centres, where they were distributed to residents on Christmas morning . Many thanks to these wonderful angels!

Bernadette DeSantis, Communications Manager, CapitalCare Corporate Services

Santa and his elves arrived a few days early at CapitalCare McConnell Place North, bringing gifts for each of the 36 residents and staying to sing familiar carols .

McConnell Place North families give back to residents and staffRESIDENTS OF CAPITALCARE McConnell Place North got a surprise December 23, 2014 when Santa and his elves showed up to sing carols and present each of them with a gift bag full of cozy sweaters, confections and stuffed animals . The visit was arranged by Darlene Lopatka (photo above, right), whose mother is a resident of our dementia care centre, as part of a workplace “Adopt a Senior” program . Darlene, her colleagues and friends purchased gifts for the residents based on the residents’ personal preferences . They also hosted a Christmas party with caroling, musical entertainment and Christmas cake .

In another example of giving back to our elders, Lorene LeCavalier, daughter of resident Verna Morin, gave each of our staff members a crocheted star ornament — a gesture of recognition for the 400 ornaments her mother crocheted each year for her to distribute to her clients . Thank you to all our families for your contributions throughout the year .

Sherri Bessette, Dementia Care Coordinator, CapitalCare McConnell Place North

McConnell Place North resident Helen Seto gets emotional after getting a gift and hug from Santa .

One of eight residents to receive a Christmas gift from the CapitalCare Grandview Auxiliary . The smile that spread across his face when the bear was given to him made everyone smile .

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Donors for their contributions to the needs of CapitalCare residents and clients from October 1, 2014 to February 28, 2015

The Board of Directors of CapitalCare Foundation is very grateful to the following

1041786 Alberta Ltd .

225911 Alberta Ltd .

Abellon, Jeanette

Abenojar, Charity

Achtymichuk, France

Adams, John Gordon Adams, Thomas Edwin

Adams, Marissa

Adler, Bernie Dr .

Alberta Continuing Care Association

Alberta Health Services — GL Grande Prairie

Alberta Health Services — Staff

Alberta Wilbert Sales Ltd .

Al-Terra Engineering Ltd .

Anderson, Casey Anderson, Aimee

Anderson, Elizabeth

Anderson, Keith Anderson, Joanne

Anderson, Marjorie

Andrais, Doris

Andrews, Eileen

Angerman, Hanna

Armstrong, Calvin Armstrong, Connie

Army, Navy & Airforce Veterans Strathcona Unit 99

Arndt Investments Inc .

Arnold, Olive H .

Arsenault, Cora

Askin, Sandy

Associated Communications Inc .

ATB Financial

Atkinson, Lisa

Badach, Anthony Badach, Christie

Badach, Debra

Badach, Kenneth

Baker, Elizabeth

Bakke, Eleanor

Ball, George

Bamford, Olive

Banez, Ronaldo

Baptista, Luis Dr . Baptista, Maria

Barby, E .L . Barby, Helen

Barg, Philip Barg, Shirley

Baron, Jean

Barrett, Lesley

Barros, Mel Barros, Bonnie

Barton, Sonia

Batdorf, Linda

Beamish, C . James Beamish, Nettie

Beamish, Cliff

Beaver, Marie Clark, Claire

Becker, Gordon

Beile, Marion

Bell, Allan

Bell, Mary

Bell, W . Alan Bell, Alice

Belluz, Donald Belluz, Claire

Belrose, Kim

Bentley, Bruce Bentley, Carol

Bentley, Cale

Bertles, Frances

Bertram, Edward Bertram, Loretta

Beset, Karen

Biamonte, Tony

Bianchini, Maureen

Billsten, Kim

Binda, Sheila

Birrell, Margaret

Bischler, Dorothy

Bissell, Ruth

Blackburn, Joan

Blaser, Tebor Blaser, Betty

Bobinski, Trent

Bochansky, Mike

Bocking, Jillian

Bodnar, Michael

Boren, Beverley A .

Bosse, George

Boulton, Jodi-Lynn

Boutin, Elsie

Boyarski, Anne

Boyko, Alex Boyko, Joyce

Boyles, Thelma

Bozniak, Hannah

Brenneis, Izabela

Brockman, P . Brockman, A .

Brooker, Elmer Dr . Brooker, Marion

Brooks, Cliff

Brososky, Bradley Raman, Roxanne

Brown, Kaitlyn

Brown, Ronald Brown, Claudette

Brownlee LLP

Brownlee, Karen

Bruce, Don

Buck, Helen

Buck, Theresa

Buczynski, Doreen

Budd, Dawn

Bugis, Frieda

Bulger, Irma

Bunio, Vanessa

Burnstad, Dale

Burton, Bonny

Buss, D .

Bydolek, Tracy

Bye, Emma H .

Caister, Donna

Campanelli, Ward

Campbell, Douglas

Campell, Grant Campbell, Fannie

Campoid, Cherry

Capital Estate Planning Corporation

CapitalCare Lynnwood Auxiliary

CapitalCare Strathcona — Staff

Card, William T . Card, Dorothy E .

Carrillo, Rafaelito

Case, Phyllis

Ceklic-Teuling, Viola

Chacon, Griselda

Chaffee, M . Terry

Chahley, Valerie

Chalifoux, Troy Chalifoux, Shelley

Champion, Terry

Chan, Chris Chan, Iris

Chapman, Erin

Charchuk, Jeanne

Charron, Laurent

Charuk, Michael Charuk, Phyllis

Cheng, Agnes

Chermerys, Paul

Chibuk, Michael Chibuk, Mary

Chipiuk, Bonnie

Chodkiewicz, William Chodkiewicz, Rose

Chopko, Harold Chopko, Mary

Chrapko, Glen Chrapko, Marjorie

Christensen, J . Phil

Chrzanowski, Zbigniew Dr . Chrzanowski, Marguerite

Chudek, Perry Chudek, Heather

Clare, Laurie

Clark, Alan Clark, Margaret

Clark, Audrey

Clark, Caroline

Clark, Dawn E .

Clark, Jean

Clarke, Edith May

Clayton, Richard C .

Cleall, Barbara

Clelland, Ashley

Clouthier, Carroll

Coglan, L . Jean

College of Licensed Practical Nurses of Alberta

Comin, Larry

Concepcion, Sheena

Conte, Ramatoulaye

Cooke, Elizabeth

Coolen, Patti

Coon, George Coon, Heather

Cooper, Aleida

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Cooper, Charlotte

Cooper, Jan

Cooper-Schultz, Joanne

Cornely, Mary

Corpus, Freshel

Costa, Mario Costa, Rita

Court McAuley Professional Corporation

Cramer, Lois

Crawford, Doris K .

Crawford, Robert

Cresielski, Maegan

Cristofoli, Allan Cristofoli, Monika

Cross, Isabel

Crossen, Richard

Cumiskey, Joan

Cunha, Fernanda

Cunha, Maria

Cunningham, Marjorie

Cunningham, Pat

Cunningham, Theresa

Cyre, Denise

Dame, Marie

Darbyson, Betty

Darimont, Jeannette

Dastur, Mani

Daviss, Kenneth Daviss, Linda

Dawes, Joan

Day, Margaret

de Boer, Pete de Boer, Annette

De Villenfagne, Maura

Dean, April

DeCol, Carlo

DeHaas, Frederick

Demchuk, Elgie

Der, Esther

DeYoung, Ernest the Estate of

Dias, Remy

Diputado, Christopher

Dodds, Mavis

Dolinsky, Marshall J . Dolinsky, Betty

Domingo, Delilah

Don, Judy

Donaghey, Margaret

Donnelly, Richard Donnelly, Maureen

Dorsey, Richard Dorsey, Sharon

Dor-Val Manufacturing

Dorward, Patricia

Douglas Phillips, Faye

Douglas, Marie

Doupe, Noraleen

Dove, Frank Dove, Vivian

Dow, Mabel

Dowler, George Dowler, Audrey

Downing, Maureen Downing, Charles

Doyle, Carol

Drisner, Francine

Dubetz, Terry

Duebel, Thorsten

Duff, Richard

Dugger, Katherine

Duke, Kari

Dumansky, Mary

Dumka, Mabel

Dumont, Rolande

Duncan, Grant Duncan, Irene

Duncan, J .H . Duncan, Herta

Dupuis, Paul

Dutch Canadian Club Edmonton

Dyedkova, Ivanna

Dyer, William

DynaLIFE Dx

Ealey, Joan

Eastman, Lillian D .

Eastwood, Ben Dr . Eastwood, Sherry

Eberlein, Larry Eberlein, Ellen

Eberly, Dolores Eberly, Don

Edmonton Coin Vending Ltd .

Edmonton Police Association

Edmonton Service Battalion

Edwards, Roberta

Effa, Janet Gordon, Mary

Eggen, David Eggen, Marion

Eggen, Lorna

Ehrler, Paul

Eklund, Doreen

Elk Island Public Schools

Ellett, Elizabeth

Elliott, Robert Elliott, Debbie

Ellis, Gussie

Elmslie, Adrian

Emch, Elsie

Emerson, Cathy

Engelking, Nancy

Erickson, Audrey

Erickson, Jack Erickson, Irene

Erker, Dennis Erker, Doreen

Ernst & Young LLP

Escobar, Dana

Eskiw, Milly

Esso Annuitant Club — Strathcona

Evans, Austin Evans, E . Lucille

Fardoe, Gerry

Farquharson, Sheila

Faulder, Liane

Fawcett, Carol

Fedorak, Dianne

Fenton, Shelley

Ferguson, Edna M .

Ferguson, Mavis

Ferrier, Douglas Ferrier, Frances

Findlay, J . G .

Fiorino, Michael Dr .

Fishler, Aaron

Fleming, Donald Fleming, Yvonne

Fluker, Fleurette

Fluker, Kim

Fluker, Markus

Flynn, Maureen

Foley, Doris

Fooks, Gordon Fooks, Elaine

Footz, John

Forbes, Martin

Forge, Nigel Forge, Anne

Forsyth, Maureen

Fortin, Kelli

Fox, Joyce

Francey, F .J . Francey, B .M .

Frank, George

Frank, Rheva

Frank, Rita

Fraser, Brett

Frentz, Verlin Frentz, Shawna

Friemuth, Peggy

Frunchak, Lena

Fuller, Robert Fuller, Sharon

Funk, Bernie

Fushtey, Mary

Gabert, Morley Gabert, Janice

Gaetzman, Sandy

Gahn, Alfred N .

Gallant, Charles Gallant, Anne

Gardiner, Joanne

Gates, Theodore Gates, Patricia

Gauf, Eileen M .

Gault, Lillian

Gauthier, Helen

Gawlak, Marian Gawlak, Sophie

Gay, Ler Pway

Gaylard, Donald Gaylard, Renee

Geberetsadik, Kidan

Gendemann, William Gendemann, Irene

Gettis, Florence

Gibert, Elmer Gibert, Jaime

Giebelhaus, Reuben Giebelhaus, Elsie

Giering, Violet

Gifford, June

Gilchrist, Barbara

Gillese, Tim

Girard, Helen

Gliener, Isidor

Gluza, Mieczyslawa

Godbout, Laurent

Goerz, Sandra

Golanowski, Jeanne

Goldford, George

Gollan, Edith M .

Gollner, Bernhard

Gonzales, Marissa

Good, Dorothy

Gooz, Eva

Gora, Joanne

Gordon Food Service

Gordon, Deborah

Gosselin, Maurice

Gradwell, Patricia

Graham, Douglas

Grant, David Grant, Sylvia

Grasa, Ankica

Gratton, Rita

Greeley, William Greeley, Ellen

Green, John

Green, Laura

Greengrass, James Greengrass, Catriona

Greening, Jackie Rae

Greenwood, Elaine

Greer, James Greer, Diana

Gregg, Roy

Gregorio, Jennifer

Grimsrud, Marion

Hache, Gail

Hafso, Stan

Haig, Gerry Haig, Jannette

Hall, Sadie

Halloran, Jennifer

Hamdon, Juska

Hammond, Linda

Hammoud, Noha Hammoud, Youssef

Hansen, Barbara

Hantelmann, Adolf Hantelmann, Toni

Haracsi, Margarita

Harbour, Audrey M .

Harold Nikolaj Professional Corporation

Harris, Ray Harris, Donna

Harris, Ula Dr .

Harrison, Harold

Hart, Grace

Hartfelder, Bernice

Hashim, Saraad

Hawes, Robert

Headrick, Sandra

Hearne, Patrick Hearne, Elsie A .

Heck, Jean

Heinaranta, Denise

Heindel, Adam

Heisler, Alma

Helgren, Ruth

Helps, Marguerite V .

Helten, Werner Helten, Ingeborg

Donors

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Hemmes, Helen

Henderson, Beatrice

Henderson, Eileen

Henderson, Frank Henderson, Ruth

Henderson, John E . Dr .

Henkelman, Lyle Henkelman, Helen

Herchuk, Myrtle

Herndon, Beverly

Hewitt, Barbara

HFKS Architects Inc .

Highet, Richard Highet, Elizabeth

Hildebrand, Dave Hildebrand, Isabella

Hillas, Christine

Hitesman, Dean

Hobbins, William

Hoehne, Ilse

Hoehne, Kathleen

Hoffer, Gina

Holgate, Audrey F .

Hollands, Maria

Holowaychuk, John Holowaychuk, Jean

Holubowich, F . Holubowich, G .

Hooper, Jacqueline

Horawski, Lynda

Horricks, Ronald Horricks, Pat

Hougen, Harold Hougen, Barbara

Howard, Wendy

Hudson, Maureen

Hughes, David R .

Hughes, Elaine

Hughes, Lawrence C .

Humeniuk, Jennie

Hunchak, Sophie

Hunka, Amelia

Hurley, Elizabeth

Huska, Tom Huska, Heather

Huxley, Marti

Hwang, Kyongja

Hyshka, Norma

Ikic, Hedy

Irvine, Harry Irvine, Elsie

Iwasiuk, Rita

Jackson, Edward Jackson, Winnie

Jackson, Marion

Jackson, Roger

JADA Solutions Inc .

Jakeway, George Dr .

Jaluing, Faith

James, Barry

Javate, Lolita

Jiffy Lube

Johnson Inc .

Johnson, Chrystal

Johnson, Elizabeth

Johnson, Gerald Johnson, Lillian

Johnson, Marjorie

Johnson, Mary A .

Johnson, Paul

Johnston, Grace

Joinson, David Joinson, Darla

Jolley, Rob

Jones, Brad

Jones, Joan

Jones, Phyllis

Jones, Terri

Jones, Verne C .

Joves, Diana

Kabedi, Astride

Kachman, Ronald Kachman, Cheryle

Kaliel, Dale

Kalyn, Mary

Kamitomo, Becky E .

Kampjes, Tom Kampjes, Cathy

Kang, Shamsher

Kassian, Helen

Kassian, Pearl

Katipunan, Evalyn

Kay, Harold

K-Bro Linen Systems Inc .

Keefe, Wayne Keefe, Shona

Kell, Audrey

Keller, Andy

Kelsey, Ray Kelsey, Doreen

Kelso, Bev

Kembry, Joyce E .

Kennedy, Cameron

Kennedy, Gordon Kennedy, Leola

Kennedy, Roberta

Kerr, Donald J .

Kerr, Evelyn

Kessler, Jan

Kinsella, Julia

Klapstein, Gary Klapstein, Barbara

Klotz, Hazel

KMA Marketing Agencies Inc .

Knights of Columbus Pope John Paul I Assembly #2754

Knobloch, Edgar

Knull, Edna

Koch, Alice & family

Kolbuc, Barbara

Kompass Benefit Consultants Ltd .

Konwicki, John Konwicki, Elizabeth

Korrall, Wendy

Kostenuk, Bill

Krause, V .

Kropodra, Olga

Krull, Burt Krull, Shirley-Anne

Krysak, Vicki

Kuchison, Muriel

Kumish, E .J . Kumish, L .

Kuperus, Harry Rev . Kuperus, Janet

Kuzyk, Laura

Lagadyn, Joyce

Laluon, Mary Ann

Lamash, Michael Lamash, Suzanne

Lamb, Jim Lamb, Linda

Land Titles Staff

Lang, Allen Lang, Beverly

Lang, Edward Lang, Willma

Lang, Irvin

Lasage, Elcid

Lathrop, Rebecca

LeBlanc, Evelyn

Lecavalier, Lorene

Lee, G . Lee, D .

Lee, Justine

Lee, Melvin Lee, Kathleen

Leenheer Renovations

Leeson, Stephanie

Leeworthy, David Leeworthy, Leslie

Legaarden, Chester

Leirdal, Jenny

Lemieux, John

Lemmon, Jane

Leshenko, Jack Mead-Leshenko, Lois

Letourneau, Fernande

Letun, Lena

Lewis, Elizabeth

Lewis, Nicole

Libradilla, Marie

Limmany Foot & Ankle Clinic

Limmayog, Jane

Lipinski, A . Eugenia

Lipsett, Colin

Lischuk, Denise

Litven, George Litven, Anne S .

Liu & Associates LLP

Liu, Raymond Liu, Patricia

Lloyd Sadd Insurance Brokers

Lo, Susan

Lobay, Anne

Local Union 488 — Edmonton

Lockhart, Henry Lockhart, Helen

London Life Insurance Co . — Staff & Management

Loparco, Anna

Lopez, Maria

Lord, Chris Dr . Lord, Cecilie

Love, Kathleen

Lowe, Tina

Lual, Aja

Luchak, William

Luchka, Orest Luchka, Jeanne

Lucki, Ken

Ludwick, Olga

Lutic, Lloyd Lutic, Margaret

Lutness, Vernon

Lynch, Yvonne

Lynn, Esther

Mabbutt, Katie

Mabbutt, Ward

MacDonald, Delores

MacDonald, Ken MacDonald, Wendy

MacDonald, Mabel

Maciver, Mary

MacKay, Don MacKay, Gail

MacKay, Ian

Mackay, Joseph

MacMillan, Sheila

MacNaughton, Ruth

Madsen, Carol

Magan-Conlu, Amelita

Maharaj, Sarat

Mailloux, Helene

Maiorana, Clorinda

Maiorana, Santo Maiorana, Catherine

Mair, Alma

Majeski, Dave

Mallon, Sharon

Mampody, Cynthia

Mann, Denise

Mant, Michael

Mantello, Silvio Mantello, Maria

Mantle, J . Mantle, Pamela

Marianchuk, Mary

Maripain, Nancy

Markham, Brent Markham, Diane

Markine, Susan

Marsden, Lillian

Marshall, George Marshall, Nettie

Marshall, Robert Marshall, Jane

Martell, Lorraine

Martyn, Donna

Mason, Elizabeth

Masuda, Irene

Materna, John

Matheson, Lynne

Matties, Harold Matties, Ona

May, Ken

Mbabazi, Epiphanie

Mberwa, Khadija Nur

McAleer, Kathleen

McCafferty, Elaine

McCallum, Richard McCallum, Lorna

McCannel, Dorothy

McCarthy, Janice

McClung, Kelly

McClung, Ted McClung, Connie

McClure, John McClure, Betty

McColl, Hugh McColl, Madge

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McColl, Sharon L .

McCullough, Jean

McGlone, Greg McGlone, Ida

McKim, Robert McKim, Patricia

McKinney, Sharon

McKort, Allan McKort, Marion

McLean, Pam

McLellan, H . Glen McLellan, Claudia

McLeod, Rick McLeod, Marielle

McMahon, Susanne

McMillan, George McMillan, Ivy

McMillan, N . Mr . & Mrs .

McMullen, Bill McMullen, Maria

McNutt, Greg McNutt, Joanne

McPherson, Andy

Melcor Developments Ltd .

Melenka, Desmond Melenka, Cathy

Mellor, Ron

Melnychuk, Wasie

Michalyshyn, Bohdan

Middleton, Pat

Mielnichuk, Patricia

Milke, Doris L . Dr .

Miller, Stephen

Millions, Kenneth Millions, Florence

Millman, R .L . Millman, E .A .

Mills, Darvin Ness-Mills, Rolande

Mireault, Melanie

Mitchell, Barry Mitchell, Marlene

Mitchell, Jim Mitchell, Eileen

Mitchell, Margaret

Mitchell, Wayne

Monahan, James

Monchuk, Dennis

Montgomery, Michael Montgomery, Edith

Moore, Marilyn

Morales, Jocelyn

Moreau, Marc Dr . Moreau, Barbara

Mork, Helmer

Morris, Norman

Mortensen, Susan

Morter, L .E . Morter, Jean

Mucha, Alex

Mueller, Karl Mueller, Irmgart

Muibi, Faith

Mulyk, Mary

Murphy, Shaun Murphy, Carlyne

Murray, David Murray, Doreen

Murray, Linda

Murray, Ron Murray, Audrey

Mursky, Nadia

Mustard, William

Mutual, Lucy

Mychalyshyn, Irene

Naccarato, Luigi Naccarato, Emma

Naccarato, Ortenzia

Nadeau, Roger

Nadela, Nerey

Nahulak, Walter

Nastiuk, Brenda

Nastiuk, Mary

Nayar, Unni K .

Nazarchuk, Walter L .

Nesselbeck, Meda

Neufeld, Allison

Neumann, Iris M . Bunzenmeyer, Terry

Nickerson, Roy Nickerson, Trudy

Nilsson, David Nilsson, Donna

Nishikaze, Kimberly

Noga, Jerry Noga, Stephanie

NorQuest College

Northern Lights Decorative Artists Members

Nortrux Inc .

Nowicki, Bernice

Nurbanu, Nanji

Nuthack, Joachim Nuthack, Judith

Obiegbusi, Omerebere

Oborowsky, Donald Oborowsky, Judy

Oilund, Carl

Oleschuk, Brenda

Olivares, Maria Cristita

Oliver, John T .

Olivieri, Tony

Olson, Doris

Oman, Rod Oman, Joyce

Ondrack, Esther

Onsunlana, Olufunso

Onysyk, Gladys

Orenstein, Elizabeth

Oshanyk, Sadie

Osinchuk, Linda

Ostapiuk, Joan E .

Osypchuk, Walter Osypchuk, Grace

Otteson, James Otteson, Eleanor

Otto, Fred Otto, Helen

Ouellet, Irene

Owen, Jack

Oxley, David Oxley, Joyce

Pace Dewatering Systems (Canada) Ltd .

Palakamannil, Mathews

Paonessa, Dominic Paonessa, Mafalda

Paranych, Lynn

Park Place Funeral Home

Parker, G . Neil Parker, Charlotte

Pasieka, John

Pask, Olga

Pasmore, Clay Pasmore, Evelyn

Patrick, Bernard

Paulgaard, Olea

Pavelick, Daniel

Pawlick, Elizabeth

Pawliuk, Janet

Payne, Barbara

Pedersen, Jana

Pegg, Arlene

Penney, Stephen Penney, Christine

Pente, Catherine

Perret, Michele

Perrie, Mary

Perry, Ada Belle

Petersen, Juanita

Petersen, Sheila

Petterson, Arthur Petterson, Ellen

Pfannmuller, M .J . Pfannmuller, Jeanne

Phalempin, Kathleen

Philip, Marie

Phillips, George Phillips, Adrienne

Phipps, Joyce

Pich, John A .

Pichota, Braydon

Pichota, Donald Pichota, Shirley

Pickard, Leona

Pietersma, Alice

Pineo, Juliana

Pinson, Rosemarie

Plain, Margaret Plain, Richard

Plante, Raymond R .

Plares, Bernadine

Podloski, Elizabeth

Poeter, Gordon Poeter, Lynn

Poeter, Vernon

Polanski, Frank Polanski, Elsie

Polovick, Jeffrey Polovick, Jackie

Pooke, June

Pooke, Lillian

Poole, David McRae-Poole, Heather

Poon, Eddy

Porter, Gloria M . Shelley, Doreen

Potter, Barb

Price, Michael

Priest, Halsey

Princess Florence Inc .

Prism Medical

Proenca, Maria

Pun, Johnson

Purdon, Lawrence A . Purdon, Judith G

Purdy’s Chocolates

Pylypchuk, Ludmyla

Quilala, Leticia

Quist, Beverly

Radke, Brad

Radmanovich, Joan

Rafter, Roberta

Ramoutar, Stephen

Randall, Rosemarie

Raymundo, Regina

RBC Royal Bank

Rea, Dee

Red Deer Community Health Centre — Rehab Home Care Team

Rego, Leona

Reid, Brenda

Reid, Wesley

Reimer, Carol

Rendflesh, Erven Rendflesh, Dorothy

Reynolds, Neal Reynolds, Penny

Ricarte, Justino

Richardson, Katherine

Rickson, Mike

Ringdahl, Judy

Ritchie, Dorothy

Robert, Claude

Roberts, Paul

Robertson, Ed Robertson, Rita

Rocque, Clement Rocque, Geraldine

Rodrigues, Bernard Rodrigues, Jacinta

Rohrer, Joseph Rohrer, Margrit

Ron Hodgson — Chevrolet, Buick, GMC

Royal Alexandra Hospital Patient Registration Department

Royal Canadian Legion Camrose Branch #57

Royal Canadian Legion Fort Saskatchewan Branch #27

Royal Canadian Legion Fort Saskatchewan Branch #27 LA

Royal Canadian Legion Kingsway Branch #175

Royal Canadian Legion Kingsway Branch #175 LA

Royal Canadian Legion Pioneer Branch # 144

Royal Canadian Legion Strathcona Branch #150 LA

Rudelich, Ann

Rudiger, Calli-Ann

Rugg, Terry

Russ, Roland Russ, Madelene

Russell, Janet

Rypkema, Hank Rypkema, Margaret

Sadownyk, Ken Sadownyk, Janice

Sadowsky, Richard

Sagan, Ken Sagan, Elaine

Sagert, Doreen

Salamandick, Gordon Salamandick, Janet

Salamandick, Josephine

Salloum, Brenda

Sams, Joan

Donors

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Samycia, Nadine

Sandalis, John

Santiago, Mary Joy

Sarango, Leah

Sarjas, Joe

Saskiw, Randy Nevelos-Saskiw, Judy

Satsangi, Kawaldeep

Savard, Ron

Sawka, Anne

SCA Personal Care

Schaefer, Sherry Schaefer, David

Scheelar, Mariette

Schille, Lloyd

Schimpf, Alfred Schimpf, Elizabeth

Schindeler, Allan

Schlosser, K . Patricia

Schmitz, Ron

Schoen, Bert Schoen, Shirley

Schowalter, Audrey

Schwab, Elizabeth

Scotiabank — Sherwood Park locations

Scott-Stoutjesdyk, Dorothy

Scramstad, Susan

Scullion, Carl Scullion, Wendy

Seitz, Carolyn

Sekulic, Angela

Semeniuk, Pat

Serediak, Glenn

Serenqimuge, Ellen

Seto, Helen

Severin, Larry

Sguazzin, Silvio

Shaheen, Peggy

Shapka, Esther

Shaw, Elizabeth

Shaw, Marcia

Shepherd’s Care Foundation

Sherwood Park Hyundai

Shields, Patricia

Shoppers Home Health Care

Shuya, Irene

Sides, Tom

Siegle, Earl

Simison, Peggy

Simonds-Eglinski, Patricia

Simpson, Agnes Gertrude

Simpson, Violet

Sinclair, Catherine

Sinclair, Edna Marie

Siracky, Antoinette

Sivc-Ditkov, Pava

Skakun, Casey A . Skakun, Alexandra .

Skarbek, Ludmila

Skoreyko, Pearl Skoreyko, Mike

Skuba, Kelly

Slemko, M . Yvonne

Slessor, Susan

Slobodian, Linda

Smaili, Tammam

Smallwood, Anna

Smith, Douglas Smith, Donna

Smith, J . Rand Smith, Patricia

Smith, Jenny

Smith, Teresa

Smitten, Jayne Dr .

Sonnenberg, Alice

Sorenson, Olaf

Soroka, Jack M . Soroka, Lillian

South, Debbie

Spak, Karen

Sprague, Paddy Sprague, Ilene

Squires, Patricia

St . Albert Health Centre — Kitchen & Social Fund

St . Andre, Denis

Stachiw, Margaret

Stamp, Holly

Stard, John Stard, Sylvia

Stard, Tamara

Starko, Al Dr . Starko, Sophie

Starr, Michael

Starr, Nykie

Stasiw, David Stasiw, Shelly

Staub, Heidi

Steedsman, Helen

Steel, Helen A .

Stefaniuk, Cornell

Stefanyk, Sharon

Steffener, Melanie

Stein, Nita

Stepchuk, Lorraine

Stephen, John Stephen, Lorna

Stephen, Virginia

Stephenson, Brice Stephenson, Lorna

Stevenson, Hazel

Stevenson, L .E .

Stevenson, Linda Stevenson, Bruce

Stevenson, Shane

Stewart, Douglas

Stewart, Ollie

Stratton, Mary

Strel, Sarah

Strickler, Karl Strickler, Priska

Sugiura, Jacqueline

Sullivan, Laura

Sureway Construction Management Ltd .

Surgent, Cliff Surgent, Eva

Suwa, Betty

Svekla, Helen

Sysco Edmonton

Taber, Ken Taber, Beth

Tabler, Alfred Tabler, Doris

Tailleur, Martin Gilbert, Barbara

Tatarchuk, W . E . Tatarchuk, J . Arlene

Taylor, E . Margaret

Taylor, Laurell

TD Commercial Banking

Telford, Leanne A .

TELUS

Teria, Gifty

Tetz, Rita

The Ad Guys

The Grocery People Ltd .

The Law Society of Alberta

Thom, Mavis

Thomas, Marlene

Thomlinson, K . Ed

Thompson, Edith

Thompson, Gilbert

Thornton, Barbara

Thornton, Eileen

Thuillier, Erma

Thurston, Gerry Thurston, Sharon

Thut, Peter

To, Marianne

Trombley, Leonard Trombley, Sharon

Troock, Doug Troock, Muriel

Tutschek, Alex Tutschek, Beth

Tweddle, Jim Giering, Karen

Tyce, Crystal

Tymchuk, Eddie

Underhill, Robert

Unisource Canada Inc .

Usana, John

Vail, Kelly

Van Dieken, Anky

Van Ginhoven, Elizabeth

Van Lohuizen, H .

Vandermeer, Ann

Vaos, Roxann

Varvis, Vivian

Vaughan, Gerri

Verma, Ravneet

Vetsch, Audrey L .

Villeneuve, Holly-Anne

Wade, Donald W . Wade, Gladys

Wahl, W . Wahl, Marilyn

Wahlstrom, Allan H . Wahlstrom, Gwen

Wakulchuk, Nicole

Waldron, Ross Waldron, Jackely

Walker, Craig Walker, Faye

Walker, Ruth

Walker, Wayne Walker, Sandra

Wall, Ira

Walter, Kelly

Wankiewicz, Patricia

Wantau, Lucienne

Ward, Norma

Warke, Joseph Warke, Valerie

Warnock, Mary

Warr, Sandra

Warren, Gerry

Wedman, Arnold Wedman, Anita

Weir, Kathleen

Wells, William F . Wells, Joan

Western Farm Marketing Ltd .

Western Instruments Inc .

Wichuk, John

Wickins, Edward Wickins, Donna

Williams, Bernard

Willows, Anne

Wilmot, Amanda

Winton, Cecilia Winton, Paul

Wintringham, Aaron

Wintringham, Marlene

Wintringham, Ron

Wiznura, Zen

Woldemichael, Azeb

Woldeselasse, Berhane

Wolfram, Martin Wolfram, Shari

Wong, Aileen

Woo, Louis

Wood Edwards, Linda

Woodhead, Sheena

Woodhead, Una

Woodhead-Lyons, Sandra

Woronuk, Garth Woronuk, Doreen

Wray, Lillian

Wright-Ellis, Lorraine

Wrona, Stanislaw Wrona, Janina

Wulf, Natalie

Yakimets, Walter Yakimets, Kay

Yakymechko, Mary Danchuk, Christine

Yamada, Darcy

Yip, William

Young, Don

Young, John R .

Young, Karen

Young, Samuel C . Yiu-Young, Winnie

Youngman, Lawrence Youngman, Patricia

Yuen, Gerry Yuen, Sharon

Yurkiw, Marshall

Zaboroski, Stan

Zacharko, Leona

Zaplotinsky, Pearl

Zavitz, Alicia

Zechel, Herbert

Zwartjes, Pat

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Choosing to leave a gift from the heart brings meaning, dignity and purpose for a life well lived.

For information on the many ways to make a legacy gift, contact Sherry Schaefer at 780-448-2430.

Leaving a Legacy Gift...

Remembering Tena Lyndon, 1923 – 2014 “Nothing is impossible” nurse dedicated to making life in LTC meaningful

Christina (Tena) Lyndon, a former administrator of three CapitalCare centres from 1973-1983, passed away December 10, 2014 .

Tena started her career with CapitalCare at the new 100-bed Norwood Auxiliary Hospital in October of 1964 .

In October of 1966, Tena was named “Matron” (later Director of Nursing) of the new 100-bed Lynnwood Auxiliary Hospital, where her legend as the “nothing is impossible” nurse was born .

While at Lynnwood, Tena spearheaded the formation of the Ladies Auxiliary, founded in 1967, and arranged for the donation from the

Edmonton Police Service of a wheelchair bus they named “Tena’s dream” to allow residents to participate in meaningful activities in the community .

“Tena had a vision of making life for those in LTC as meaningful as possible,” said Diana McIntyre, Executive Director of CapitalCare at the time of Tena’s retirement in 1983 .

“When she had an idea for something that could change the life of someone living in long-term care, she got it done .”

Tena moved to Alberta from Ireland in1926 and trained for nursing at Vegreville Hospital . She was awarded the Sister Josephine Prize for “reliability and nursing spirit” at her graduation in 1943 . She was named Administrator of Lynnwood in 1973 and went on to become administrator at Grandview and Norwood . After her retirement, she created the first annual People and Progress Continuing Care Conference in 1984 .

Tena was admitted to CapitalCare Dickinsfield in October 2013 where she was lovingly cared for on Unit 3B . Tena will be greatly missed and will forever be engraved in CapitalCare history as a pioneer of long-term care .

Ekta Sharma, Program Assistant CapitalCare Corporate Services

Please contact us with any changes to your name or mailing address, or to subscribe to the p&p newsletter online:

Help us go green. Subscribe to our newsletter online

6th Floor, 10909 Jasper Avenue Edmonton, AB T5J 3M9Tel: 780 .448 .2413Fax:780 .496 .7148ccfoundation@capitalcare .net

Tena Lyndon

“Tena had a vision of making life for those in LTC as meaningful as possible”

R-L: Tena Lyndon with board chairman Roger Parker on the first anniversary of CapitalCare Lynnwood in 1967 .

In Celebration and Memory Donations received from October 1, 2014 to February 28, 2015

Shad Ames

Jerry Arsenault

Dorothy Baird

Rudolph Bischler

Elsie Bochansky

Manuel Borges

Doreen Bowler

Frank Callaway

Jean Callaway

Ted Cimino

Bruce Cinnamon

Louise Clare

Henry Clark

Barbara D . Cleall

Heather Coles

Janet Crossen

Teddy Donnelly

Jean Dziwenka

Elsbeth Ehrler

Peter Fehr

Dora Gara

Joseph Gluza

William Heatherington

Marguerite Helgren

Winnifred Hibberd

Francis Johnson

Phyllis Kerr

William Kerr

Ida Knell

Dave Krull

Katherine Lahola

Rita Lang

Mary Leshchyshyn

Elsie Litzenberger

Anne Lobay

Christina Lyndon

Ruby Maidens

Irene Mathers

Jim McCafferty

Myrtle Mercier

Dr . Bohdan ‘Mickey’ Michalyshyn

Shell Millar

Mary Myroniuk

Ortensia Naccarato

Rudy Neufeld

Betty Nolin

Anne Parsons

Paul Pawluk

John Pekar

Ruth Pidwerbeski

Jerry Plesuk

Katie Poeter

John Pooke

Emily Poole

Doris Radford

James Rae

Pearl Ramjit

Herman Rehring

Irene Rivard

Norman Roe

Cecilia Sguazzin

Helen Slater

Nick Spano

Bertha Stevenson

Doris Supsak

Andrew Szybunka

Patricia Tabashniuk

Irene Thurston

Onilda Timpano

Donald Wade

Frank Wankiewicz

John West

Brian Wilkinson

Ivy Winteringham

Fred Zwartjes

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Ladies’ night at the museum raises funds for, awareness of Alzheimer’s care

Guests savoured chocolates (full of dementia-fighting anti-oxidants!) by Jacek Chocolate Couture . A big thank you to our sponsors: Unisource; Bridges Catering; Mongrel Media; NCSG Crane & Heavy Haul Services; seven degrees wine spirits & beer; Global Edmonton . Proceeds will support dementia care in CapitalCare centres .

Over 200 women joined CapitalCare Foundation at the Royal Alberta Museum March 26 for the Ladies’ Night Exclusive Viewing of Still Alice, a film about early-onset Alzheimer’s disease starring Oscar-winner Julianne Moore . Photo below: Elgie Demchuk (right) and Liz Tanti (centre) of CapitalCare with guests .

Wine and popcorn pairings were designed by seven degrees wine, beer & spirits . Gourmet popcorn was donated by Bridges Catering . Guests experienced what it’s like to live with dementia through interactive activities . Photo below: Tammy Leach, Executive Director, Alberta Continuing Care Association .