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Call Center

Oahu 534.4300

Toll-free (800) 379.1300

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1226 College Walk, Honolulu, HI 96817

Aiea

Ala Moana

Aloha

Ewa

Kahala

Kaneohe

Kapolei

Main

Mililani

Pearl City

Waipahu

Kahului

Kihei

Hilo

Lihue

Aiea Shopping Center

1538 Kapiolani Boulevard Ste. 105

550 Paiea St. Ste #126

Ewa Town Center

4137 Waialae Ave.

Windward Mall

920 Kamokila Boulevard

1226 College Walk

Mililani Shopping Center

1245 Kuala Street Ste. 101

Waipahu Town Center

Queen Kaahumanu Office Bldg.

Lipoa Center

375 Kekuanaoa St.

Kukui Grove Shopping Center (TBA)

Maui

Insured by NCUA

Big Island

PRSRT STDU.S. POSTAGE

P A I DHonolulu, HawaiiPermit No. 985

Great Benefits: Paid Medical, Paid Time Off, 401(k), Loan Discounts, Tuition Assistance,

Wellness Program!Financial Service Representative (New Accounts) Financial Service Officer (Loans)Relief Financial Service Officer (Loans)Relief Service Specialist I (Teller)Call Center ManagerMortgage Loan Processor/UnderwriterBusiness Development Officer - KauaiCompliance ManagerApplications Engineer / Sr. Applications EngineerBSA/AML ManagerBranch Manager - Lihue Branch

Healing through crisis: HawaiiUSA is there

Q2 2020

Kauai

“People helping people” is more than just a nice saying. It’s the global credit union philosophy and a fundamental element to who HawaiiUSA strives to be, and also why we actively commit to our local communities all year long.

Whether volunteering workpower, donating money to nonprofit organizations, or showing appreciation for our members and Select Employee Groups, we love giving back to you and continuing to express our commitment throughout these challenging times.

Community healthDuring this season alone, the HawaiiUSA Foundation has donated $50,000 to fight hunger and isolation in our communities. In addition, our employees have volunteered for more than 150 shifts at Hawaii Department of Education’s Grab and Go meal service.

Economic healthSmall businesses are the heartbeat of Hawaii’s economy and HawaiiUSA has made an effort to provide financial relief through its partnership with the SBA’s Paycheck Protection Program and the Honolulu City & County Small Business Relief and Recovery Fund. Through these programs we’re able to offer special loan programs, payment deferrals, and improvements for quick, safe access to available funds.

Emotional healthTo express gratitude for our small business partners and valued members, HawaiiUSA has been performing “Random Acts of Thanks” across our branches. From ono treats – donuts, bentos, and shrimp chips – to potted plants, members were surprised with goodies purchased from our business partners.

To see more stories visit hawaiiusafcu.com/community

ChefZone

I.T. Ground Movement

Purve Donut Stop

Hibachi

Down to Earth

Did you notice our new Branch and Call Center hours?

HawaiiUSA Federal Credit Union members can get $200 cash from Sprint

As a member, you get $100 per line on up to two lines when you switch to Sprint on Unlimited Plus or Premium. Plus, $100 Annual Loyalty Reward. Plus, 25% off select accessories in Sprint Stores. And the Sprint 100% Satisfaction Guarantee.

Claiming your cash rewards is easy Switch to Sprint and mention that you’re a credit union member. Register at LoveMyCreditUnion.org/SprintRewards Cash rewards will be deposited directly into your credit union account within 8-10 weeks.

Register now to receive a $100 loyalty cash reward every year starting one year after registration.

Get Your Maximum Refund and Special Savings on TurboTax

Tax time doesn’t have to be stressful! With TurboTax, you’ll get your biggest possible refund fast and your taxes done right. PLUS, credit union members save up to $15 on TurboTax federal products, all through tax season. TurboTax makes it easy to find the best solution for your unique tax situation. Simple filer? Homeowner? Independent contractor, freelancer or side-gigger? TurboTax has a product that is right for you. File with confidence, knowing that TurboTax guarantees 100% accurate calculations and runs thousands of error checks as you go. And if you need help, TurboTax has it: from answers online anytime, to unlimited advice and a final review from a CPA or Enrolled Agent with TurboTax Live. Save on TurboTax today! Try it for free and pay only when you’re ready to file.

* Visit http://turbotax.intuit.com/lp/yoy/guarantees.jsp for TurboTax product guarantees and other important information. Limited time offer for TurboTax 2019. Discount applies to TurboTax federal products only. Terms, conditions, features, availability, pricing, fees, service and support options subject to change without notice. Intuit, TurboTax and TurboTax Online, among others, are registered trademarks and/or service marks of Intuit Inc. in the United States and other countries.

If you feel like a turtle (or ladybug!) emerging from hibernation after a long winter, you aren’t alone. Many of us are venturing out as far as our comfort levels will take us, hopeful about what the summer will bring. Businesses are beginning to re-open, and while many of them are testing the waters, unsure of what to expect, HawaiiUSA is pleased to introduce new, consistent branch and call center hours that are here to stay. It’s one way we can make life a little more predictable for you.

Effective Monday June 1, 2020 all 14 HawaiiUSA branches on Oahu, Maui, and the Big Island will be open:Monday – Thursday | 9:00 a.m. – 5:00 p.m. Friday | 9:00 a.m. – 6:00 p.m.Saturday | 9:00 a.m. – 1:00 p.m. (IEG and Aloha branches closed)

Call center hours will be:Monday – Friday | 8:00 a.m. – 6:00 p.m. Saturday | 9:00 a.m. – 1:00 p.m.

ATMs and Digital Banking remain available to you day and night, so you always have options to manage your money wisely.

Limited time offers. Activ. Fee: Up to $30/line. Credit approval req. Cash Reward Offers: Phone lines only w/ 1 line on Unlimited Plus or Unlimited Premium plan. Avail. for eligible credit union members & member employees. $100/line, max 2 lines. Req. activ. at point of sale. Excl. prepaid & ports made between Sprint or related entities. Limit 1 Sprint Perks Corp ID per acct. No add’l. discounts apply. Loyalty Reward: $100/acct./yr. when acct. remains active and in good standing each yr. Transfer Reward: Existing Sprint customers who validate or transfer to the Sprint Cash Reward Program are eligible for a $100/acct./yr. deposit on 12 mo. anniversary. Deposit: Cash Reward issued by CU Solutions Group. Sprint acct. must remain active and in good standing for 31 days to receive Cash Reward. Allow 8-10 wks. for Cash Reward to be deposited to your Credit Union acct. If the Cash Reward does not appear after 10 wks., visit lovemycreditunion.org/reward-tracker. Satisfaction Guarantee: Call us to deactivate & return to place of purch. with complete, undamaged phone/device & receipt w/in 30 days of activ. We’ll refund your phone/device cost, svc. charges & activ. fee. Excl. Int’l. usage not incl. in plan, prem. content & 3rd party billing. We’ll refund your phone/device cost. Sprint dealer may impose add’l. fees. A $45 restocking fee may apply. Visit sprint.com/returns. Other Terms: Offer/coverage not avail. everywhere or for all phones/networks. May not be combinable with other offers. Accounts that cancel lines within 30 days of activating on promo pricing may void savings. Offer, terms, restrictions, & options subject to change & may be modified, discontinued, or terminated at any time without notice. Restrictions apply. © 2020 Sprint. All rights reserved. Sprint & the logo are trademarks of Sprint. Other marks are the property of their respective owners.

Special exclusive offers for HawaiiUSA members

1.2.3.

2021-2022 Board of Directors Nominations

Applications for nominations to fill three 2021-2022 HawaiiUSA Board of Director vacancies are now being accepted for consideration by the Nominations and Elections Committee. The three vacancies are for three-year terms each. Basic qualifications for applicants are as follows:

• Must be a member of HawaiiUSA for at least one year (membership open prior to December 31, 2019) and in good standing;

• Must be at least 18 years of age as of December 31, 2020; • Has read the HawaiiUSA Board of Directors Information and is willing to accept the responsibilities of that office.

Board of Directors assume fiduciary responsibility, do not receive compensation, and may require many hours of time commitment. Some of the skills and competencies needed are:

• Ability to understand and appreciate the Mission of HawaiiUSA and needs of its members;

• Independent minded to advocate for the member’s best interests and demonstrates leadership skills; • Financial literacy encompassing a working familiarity of basic finance and accounting practices and procedures; • Risk Management experience in evaluating the opportunities and challenges of HawaiiUSA in the financial services industry;

• Governance experience to lead HawaiiUSA in its Life matters. commitment; and • Diplomacy and strong network of community contacts.

If you are interested in applying, please visit our website at hawaiiusafcu.com/board. Applications must be completed and submitted by August 14, 2020.

Interviews for all potential candidates will be held with HawaiiUSA’s Nominations and Elections Committee on August 20, 2020. Each candidate is required to participate in the interview session prior to being considered for nomination by the Nominations and Elections Committee.

After considering all qualified candidates, the Nominations and Elections Committee will nominate one individual for each vacant position and will send written notification of their decision on or about August 21, 2020 to all applicants. For more information, please contact our Call Center at 534.4300 (on Oahu) or toll-free at (800) 379.1300.