ACI Global Training Newsletter - December 2016

HEADLINES

Promoting Airport Excellence - One Student at a Time:

ACI’s Global Training and DNA Assistance Programme

3

Airport Collaborative Decision Making (A-CDM) in Istanbul 8

Roll Call: November-December Global Safety Network (GSN)

graduates

10

2016 graduates: Airport Operations Diploma Programme 14

Online Learning Centre-Reflections on 2016 18

ACI Global Training photo gallery 19

Course calendar January-March 2017 24

ACI Global Training Newsletter - December 2016

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ACI Global Training Newsletter - December 2016

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Promoting Airport Excellence—One Student at a Time:

ACI’s Global Training and DNA Assistance Programme

By Kevin Caron, Head, Global Training and Developing Nations Airport

Assistance Programme

As we say goodbye to 2016, I wish to take the time to review the many accomplish-

ments we have achieved over the past twelve months. 2016 was a special year for

ACI Global Training (GT) and the Developing Nations Airport (DNA) Assistance Pro-

gramme by surpassing the 150th mark for number of courses delivered.

This highlights our continued commitment to the airport community to educate the cur-

rent and next generation of airport professionals and the importance of enabling the

never-ending pursuit of knowledge in our dynamic industry. Our continued commit-

ment drives our dedicated and knowledgeable faculty to deliver education to passion-

ate airport professionals in a way that is essential to achieving that aim.

Group photo taken during the 34th ACI - DNA Assistance Programme seminar on “Air Service Development” from

22—23 October, 2016 in Maputo, Mozambique

The ACI Global Training Team (from left to right): Wenyan, Kimberly, Melisa, Kevin, John, Mona, Amanda and Issa

ACI Global Training Newsletter - December 2016

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Promoting Airport Excellence—One Student at a Time

(continued)

I am also proud of the evolution of the DNA programme as a provider of capacity

building and as an allocator of best practices for our members from developing na-

tions.

Through the programme we were able to provide 150 online and 14 classroom schol-

arships. Another highlight is the GT Accredited Training Institutes (ATI) programme

which continues to thrive with two accredited courses approved and four other cours-

es under evaluation.

To sum up, 2016 was a year filled with the following achievements:

154 classroom courses and 23,800 online learning centre hours;

2,920 classroom students and 2,600 online students;

17 DNA/ACI Fund Seminars offered to 411 students from 51 countries;

28 ACI-Concordia University Airport Executive Leadership Programme (AELP)

graduates;

116 ACI-ICAO Global AMPAP International Airport Professionals and two Associ-

ate graduates;

61 Global Safety Network Initial graduates;

13 Global Safety Network Advanced graduates;

189 Airport Operations Diploma Programme graduates; and

APEX in Safety Assessor Training Programme pilot course.

In closing, I would like to acknowledge everyone who made this year the great suc-

cess it was. Thank you to our students for turning to ACI Global Training for their train-

ing needs, the ACI training centre managers and their staff, our colleagues at ICAO

Global Aviation Training (Meshesha Belayneh and his team), ACI’s professional facul-

ty, the GT Steering Group (Danielle, Deidre, Francisco, Nancy, Natalie, Vincent, Ya-

cine and Yulia) for their strategic guidance and of course, our dedicated team of man-

agers and administrators, Amanda, Eddie, Issa, John, Kimberly, Melisa, Mona and

Wenyan.

ACI Global Training Newsletter - December 2016

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Promoting Airport Excellence—One Student at a Time

(continued)

Until next year, I wish you all a safe and merry holiday season. I look forward to work-

ing with you all in 2017.

Kevin-Michel Caron

Head, Global Training and DNA Assistance Programme

Team Leader, AMPAP Steering Committee

ACI Global Training Newsletter - December 2016

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ACI Global Training Newsletter - December 2016

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ACI Global Training Newsletter - December 2016

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Airport Collaborative Decision Making (A-CDM) in Istanbul By Issa Castro, Manager, Global Training

ACI Global Training concluded the year with the delivery of the Airport Collaborative

Decision Making (A-CDM) training last 12 – 16 December 2016 in the beautiful, histor-

ic city of Istanbul, Turkey.

Held at the TAV Aviation Academy at the Istanbul International Airport, the training was

delivered over five days to a small but mighty group of five participants from Australia,

Turkey and Sweden.

The A-CDM course analyses the importance of the relationships between airport oper-

ators, airlines, ground handlers and air traffic controllers working together to improve

decision making, thereby reducing delays and enhancing efficiency. The focus of A-

CDM is for all airport partners to share information, so that each organization has a

more complete operational picture, enabling the effective and timely resolution of is-

sues.

Class photo of the A-CDM course, 12-16 December 2016 in Istanbul, Turkey

ACI Global Training Newsletter - December 2016

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A-CDM in Istanbul (continued) For the practical application of lessons learned, workshops and discussions were

adapted to whiteboard exercises/debate rather than group work and presentations to

accommodate the size of the class, an approach that was well-received.

ACI instructor Mr. Ian Barrie was pleased to share the following comments:

“Everybody agreed that they are learning a great deal about how A-CDM can be

adopted not just at existing airports, but also may be incorporated into new-build air-

ports, including the new Istanbul airport currently under construction. There was

much interest in that.”

Mr. Barrie also observed that “amongst other things, the course is allowing partici-

pants to develop their thinking on procedures and project implementation and how

best to manage them.”

In addition, “Having two delegates in attendance from a company which provides tech-

nical support products to airports is useful because their ideas on the integration of

data in the CDM environment are very innovative,” he concluded.

We would like to extend our gratitude to both Mr. Candemir Akyıldız, Managing Direc-

tor and Mr. Ibrahim İpekçi, Business Development and Programme Manager of TAV

Aviation Minds for their continued support and for making ACI training a vital part of

their training offerings.

Upcoming sessions

To find out more information or request for an in-house training of this course,

please contact training@aci.aero

Dates Location Member/WBP Non-member Register

09-13 January

2017 Riga, Latvia US$1,500 US$2,170 FULL

14–18 May 2017 Abu Dhabi, UAE US$1,500 US$2,170 Register

13–17 November

2017 Istanbul, Turkey US$1,500 US$2,170 Register

ACI Global Training Newsletter - December 2016

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Roll Call: 2016 Global Safety Network (GSN) Graduates

As the GSN Diploma Programme marks its 10 year anniversary, GSN now boasts a

total of 367 graduates since the programme’s inception, 69 of whom are GSN Ad-

vanced (Gold) graduates having completed all six safety courses.

As 2016 comes to a close, we end the year welcoming 74 more graduates to the GSN

family, having delivered 46 GSN courses to 803 participants in 18 different training lo-

cations worldwide. Please join us in congratulating them once again!

Ebrahim Achmat

Hasseena Adams

Ahmed Awadh Helal Ahmed Al Hameli

Sultan Al Shamsi

Firas Anwar Abedalrazak Al-Khaleeli

Mohammed Al-Kharabsheh

Martin Awe

Reginald Berobero

Bill Bouraga

Randall Eksteen

Samuel Eli

Zubideh Ahmad Ibrahim Elian

Ali Salem Hassan Galal

Ivana I. Grujić

Mohamed Iheb Hamdi

Denise Jacobs

Enoch Johannes

Alan John

Pedro Joyce

Kunhamad Sap

Alex Kame

Naushad Mytheen Kannu

Enoch Kapet

Sibongile Kotela

Humphrey Kubayi

Marcus Kunze

Phinias Mahlangu

Suliasi Maioni

Henry Maka

William Makamo

Nosipho Maki

Mapula Malatji

Malope Malope

Cornelius A Mamaregane

Jacob Mathibela

Fahad Mohammed Ab-

dulla Matooq

Normunds Mercs

Ana Isabel Mesquita

Lloyd Mono

Lidia Maria Monteiro

Stanley Msibi

Shane Munroe

Leo Nawi

Happy Nhamuave

Ipfi Nthakheni

Kim Rose Opiti

Roselyn Orebi

Roy Miranda Rollent

Mark Sahin

Banabas Samuel

José Santos

Charles Seiba

Paula Soares

Morea Tau

John Tau

Vincent Tshabalala

Winston Urquhart

Herman Warapi

Frederica Whyte

Zander Florian

Ahmed Yousuf Al Hosani

ACI Global Training Newsletter - December 2016

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Roll Call: 2016 Global Safety Network (GSN) graduates

(continued)

For more information on the GSN Diploma Programme, click here.

Intan Wadati Ahmid

Abdelkarim Al-Shaf-Ei

Issa Castro

Valentin Cioacă

Ali Salem Hassan Galal

Constantin Giurgincă Asif Masiuddin Stanley Msibi

Shane Munroe Ipfi Nthakheni

Roy Miranda Rollent Frederica Whyte

Md Zulkifli Farid Zakaria

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ACI Global Training Newsletter - December 2016

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Fabiao Abel Sibia - Aeroportos de Mocambique

Sulemana Abubakar - Ghana Airports Company

Samuel Afful - Ghana Airports Company

Edem Agbodra - Ghana Airports Company

Shuchi Agrawal - Dallas/Fort Worth International Airport (DFW)

Salman Akhtar Ali - Dubai Airports Company

Abdulaziz Ali Al-Muraikhi - Qatar Civil Aviation Au-thority

Ali AlAseeri - Bahrain Airport Company

Dave Allen - Dublin Airport Authority

Mohamed Ameen Ali - Maldives Airports Company Ltd

Edward Amponsah - Ghana Airports Company

Bancha Arpakornrak - Airports of Thailand

Loretta Aryeetey - Ghana Airports Company

Felicia Edem Attipoe - Ghana Airports Company

Kerone Barnett-Jackson - MBJ Airports Limited

Darrin Barth - Hartsfield-Jackson Atlanta Interna-tional Airport

Luis Benavente Barrientos - Aeris Holding Costa Rica

Basil Bennett - Hartsfield-Jackson Atlanta Interna-tional Airport

Muhammad Amir Akram Bin Sidek - Malaysia Air-lines Berhad

Siti Nurshafinaz Binti Musa - Malaysia Airlines Ber-had

Marie-Josee Blondeau - Aeroport de Quebec

Namonsorn Booneaid - Airports of Thailand

David Broadway - Adelaide Airport

Correy Brown - Airports Authority of Jamaica (NMIA)

Ravindranath Calcutteea - Airports of Mauritius

Damion Cameron - Airports Authority of Jamaica (NMIA)

Gerard Carey - Dublin Airport Authority

Devalcio Carty - Princess Juliana International Air-port

Cherry-Ann Casimir - Antigua & Barbuda Airport Authority

Danucha Chantayanee - Airports of Thailand

Jaroonsit Chantrathada - Airports of Thailand

Anan Chartsatthar - Airports of Thailand

Alwyn Clarke - Grenada Airports Authority

Tom Colosi - San Francisco International Airport

Steven Crane - San Francisco International Airport

Derrick Daniel - Airports Authority of Trinidad & Toba-go

William Dogbatse - Ghana Airports Company

Shirley Dorcoo - Ghana Airports Company

Luca Ermini - Toscana Aeroporti

Kodwo Eyia-Ampah - Ghana Airports Company

Jared Feehely - Australian Airports Association

Steward Francis - National Airport Corporation Papua New Guinea

Bayarsaikhan Gantumur - Chicago O'Hare Internation-al Airport

Ryan Gardner - Huntsville-Madison County Airport Authority

Geoffrey Gaskin - Hartsfield-Jackson Atlanta Interna-tional Airport

Tim Gentgall - Adelaide Airport

Gaurav Goil - Mumbai International Airport

Julian Gouws - Namibia Directorate of Civil Aviation

Clevaun Guscott - Airports Authority of Jamaica (NMIA)

Hadija Saidi Gwila - KADCO - Kilimanjaro

Maciej Habrych - Chartright Air

Melissa Hall - Adelaide Airport

Andre Hall - Airports Authority of Jamaica (NMIA)

Nicole Hall - MBJ Airports Limited

Larry Hamilton - Airports Authority of Jamaica (NMIA)

Jenny Harris - Adelaide Airport

Geoff Haycroft - Adelaide Airport

Olivier Helliet - São Tomé International Airport

Nicole Henfield - Nassau Airport Development Com-pany

Kevin Hinds - GAIA Barbados

Congratulations 2016 Graduates!

Airport Operations Diploma Programme (AODP)

ACI Global Training Newsletter - December 2016

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Andy Ho - Brisbane Airport Corporation

Peter Hoad - Newcastle Airport

Jaqueline Hueneke - International Association for Women in Aviation

Malcolm Hunter - Adelaide Airport

David Hydes - Cayman Islands Airport Authority

Stacy Hylton - MBJ Airports Limited

Carlos Illis - Princess Juliana International Airport

Sumanee Intraram - Airports of Thailand

Jerry James - Princess Juliana International Airport

Natipat Jitpraphai - Airports of Thailand

Nadine Johnson - Airports Authority of Jamaica (NMIA)

Seksun Jongkhatklang - Airports of Thailand

Vijit Kaewsaitiam - Airports of Thailand

Maninthorn Kaewwongwattana - Airports of Thailand

Norman Keilpart - Rockwell Collins (ARINC)

Adam Kett - Karratha Airport

Neil Kigutaq - Nunavut Airport Services

John Kim - San Francisco International Airport

Deborah Kodua - Ghana Airports Company

Giovanni Koffy - Aruba Airport Authority

Rungruedi Kosum - Airports of Thailand

Anil Kumar Gopalakrishnan - Dubai Airports Compa-ny

Aravind Kuna Segran - Senai International Airport

Leo Kwong - Hong Kong International Airport

Edsel Lake - Princess Juliana International Airport

David Laporte - Denver International Airport

Ting Cheung Leung - AVSECO - Hong Kong

Andre Lewis - Airports Authority of Jamaica (NMIA)

James Low - Adelaide Airport

Suksri Luangaram Airports of Thailand

Rose Mac-Yalley - Ghana Airports Company

Brent Mace - Tasports

Irving Maduro - Princess Juliana International Air-port

Adelina Marteye - Ghana Airports Company

Maria Mavroidi - Athens International Airport SA

Rory McIvor - Adelaide Airport

Lachlan McKenzie - Adelaide Airport

Monica McKnight - San Antonio International Airport

Ramapurath Rajendra Menon - Dubai Airports Com-pany

Makafui Aku Klaye Mensah - Ghana Airports Compa-ny

Sharon Mensah-Bonsu - Ghana Airports Company

Samir Mirah - Saudi Arabia GACA

Donat Julio Mnuka - KADCO - Kilimanjaro

Kazuki Motoyoshi - Narita International Airport

Adam Moxey - Sydney Airport

John Murphy - Hartsfield-Jackson Atlanta Internation-al Airport

Gina Murray - Denver International Airport

Edward Natuoivi - Airports Vanuatu Ltd

Mona Lisa Nazareno - ACI World

Oscar Nevarez - Hartsfield-Jackson Atlanta Interna-tional Airport

Thanom Ngoendi - Airports of Thailand

Rudolf Nicholson - Princess Juliana International Air-port

Geraldo Augusto Nunes - Macau International Airport Company Limited

Justina Ayorkor Odoi - Ghana Airports Company

Naa Adjeley Odua Doku - Ghana Airports Company

Victor Okine - Ghana Airports Company

Michael Omane-Mensah - Ghana Airports Company

Hareg Omer - Government of the Northwest Territo-ries

Henrietta Opoku-Agyemang - Ghana Airports Compa-ny

Wendi Orlando - Cincinnati/Northern Kentucky Inter-national Airport

Stephen Kpabitey Osom - Ghana Airports Company

Marco Ottaviano - Adelaide Airport

Mavrick Henry—Airports Authority of Jamaica (NMIA)

Congratulations 2016 Graduates!

Airport Operations Diploma Programme (AODP)

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Surapol Rakwong - Airports of Thailand

Keith Rankin - Airports Authority of Jamaica (NMIA)

Dulyatham Rawungdee - Airports of Thailand

Shanti B Reddiar - Calgary Airport Authority

Kelly Reynolds - Hartsfield-Jackson Atlanta Interna-tional Airport

Leonie Richards - Geraldton Airport

Z'haria Richardson - Princess Juliana International Airport

Glenn Robinson - Aerodrome Operation Support Ltd

John Ryan - Hartsfield-Jackson Atlanta Internation-al Airport

Bancha Samrongwatana - Airports of Thailand

Camarsha Samuel - Antigua & Barbuda Airport Au-thority

Kullachat Sangkaew - Airports of Thailand

Nitinai Sasakul - Airports of Thailand

Chuleeporn Sathityanuruk - Airports of Thailand

Sanett Scott - Airports Authority of Jamaica (NMIA)

Saipin Seingcharion - Airports of Thailand

Thitiporn Setaluk - Airports of Thailand

Aurapan Settawacharawanich - Airports of Thailand

Suchita Shetty - Mumbai International Airport

Padachamai Siengkong - Airports of Thailand

Nina Simeonova - Swedavia

Ross Smillie - DAS Aviation Solutions LTD

Pensri Songsri - Airports of Thailand

Manasa Soontornratn - Airports of Thailand

Poomkiat Soopitayapon - Airports of Thailand

Claudine Spencer - Airports Authority of Jamaica (NMIA)

Jatukorn Sridith - Airports of Thailand

Dave St Laurent - Halifax International Airport Au-thority

Auchara Pitakanjanakul - Airports of Thailand

Vannipa Piyapan - Airports of Thailand

Tem Chaiyaphoom - Airports of Thailand

Thuanchai Tansuriyawong - Airports of Thailand

Yanick Teking Zazea - ASECNA

Puriwat Thanatteepwong - Airports of Thailand

Thanabadee Thongsing - Airports of Thailand

Somchanok Tiamtiabrat - Airports of Thailand

Varatit Tipprapa - Airports of Thailand

Kavita Tiwari - Mumbai International Airport

Austin Tyler - Pittsburgh International Airport

Krittaya Uthayopas - Airports of Thailand

Yotsaporn Vanichseni - Airports of Thailand

Suvitat Vongvichien - Airports of Thailand

Kristian Wade - Salt Lake City Dpt of Airports

Megan Walsh - Onslow Airport

Idrisa Washington - KADCO - Kilimanjaro

Patrick Hugh Nigel Waterstone - RMI Ports Authority Marshall Islands

Jessica Westthorp - Adelaide Airport

Amber White - Hartsfield-Jackson Atlanta International Airport

Maxwell Yeboah - Ghana Airports Company

Tashaena Young - Cayman Islands Airport Authority

Paul Zidack - San Antonio International Airport

Elimon Zumba - Zimbabwe Civil Aviation Authority

Naiyawat Premanuwat - Airports of Thailand

Sooraj Raghavan - Dubai Airports Company

Andra St. John Wickham - Grenada Airports Authority

Suphot Suksamran - Airports of Thailand

Kwanchanit Supavichayakul - Airports of Thailand

Gerald Quinten Sylvanmani - Malaysia Airlines Berhad

Henrietta Tanoh - Ghana Airports Company

Hamish Malokle - Airports Vanuatu Ltd

Pawel Mankowski - WSP Canada Inc.

Tiberiu Octavian Marcu - Dubai Airports Company

Adelina Marteye - Ghana Airports Company

Attakorn Polanan - Airports of Thailand

Oleksandr Poljanycka - SITA

Congratulations 2016 Graduates!

Airport Operations Diploma Programme (AODP)

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Online Learning Centre-Reflections on 2016

By Eddie Ragauskas, Senior Manager, ACI Online Learning Centre

What a great year it’s been for the Online Learning Centre (OLC), airports and online training.

In 2016 the OLC delivered almost 24,000 hours of training to 2,600 participants from over 276 customers around the world.

We would like to extend a big thank you to all our customers and special thanks to all our key airport partners who worked with us to deliver programs including Aéroports de Montreal, Airports Company South Africa, Airports of Thailand, Brussels Airport Company, Dublin Airport Authority, Norman Manley International Airport and Queens-land Airports Limited.

The Airport Operations Diploma Programme continues to be our most popular airport professional development program with 248 people enrolled and 189 graduates.

Other key milestones included the delivery of the Airports Operations Diploma Pro-gramme in Spanish and the Certificate in Airside Safety in French and Spanish.

As the use of technology to meet various training requirements rapidly increases around the world in the coming years we see a bright future for all forms of online training, learning and professional development in 2017 and beyond.

Happy New Year!

The Online Learning Centre Team

For more information visit our website www.olc.aero or contact enrolments@olc.aero

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ACI Global Training Photo Gallery

As we close off the year, we are sharing with you some photos of the courses we de-

livered for November and December. See you in 2017!

GSN 3 – Emergency Planning and Crisis Management

07–11 November 2016 I Porto, Portugal

GSN 3 – Emergency Planning and Crisis Management

14–18 November 2016 | Lisbon, Portugal

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ACI Global Training photo gallery (continued)

GSN 5 – Advanced Safety Management Systems

21–25 November 2016 I Dublin, Ireland

GSN 2 – Airside Safety and Operations

28 November – 2 December 2016 I Johannesburg, South Africa

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ACI Global Training photo gallery (continued)

ACI – ICAO Aerodrome Certification

28 November – 2 December 2016 I Incheon, South Korea

GSN 6 – Aerodrome Auditing and Compliance

4–8 December 2016 I Muharraq. Bahrain

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ACI Global Training photo gallery (continued)

GSN 5 – Advanced Safety Management Systems

5–9 December I Johannesburg, South Africa

Safety Risk Assessment

12–14 December 2016 I Beijing, People’s Republic of China

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ACI Global Training Newsletter - December 2016

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*This course can be taken as an elective for the Airport Management Professional Accreditation Programme (AMPAP)

** All courses are offered in English

To view the full 2017 course calendar click here

Click here to register for a course.

Date Month Course Member

price (US$) Non–member

price (US$) Location Country

30-03 Jan-Feb GSN 5 - Advanced Safety Management Systems

1,500 2,170 Athens Greece

06–10 February Behavioural Analysis: Passenger Screening and Insider Threat Management

1,500 2,170 Incheon South Korea

06-10 February GSN - Airside Safety and Operations 1,500 2,170 Riga Latvia

06-10 February ACI/ICAO Aerodrome Certification* 2,000 2,000 Istanbul Turkey

06–17 Feb-Mar Online - Airport Environmental Management* 1,680 2,500 Montreal Canada

20–24 February Airport Safety Management Systems Implementation*

1,680 2,500 Dublin Ireland

20–24 February Airport Master Planning 1,500 2,170 Incheon South Korea

26-28 February Capacity Enhancement and Resource Planning 975 1,450 Abu Dhabi UAE

27–03 Feb-Mar Airport Social Media Marketing—Advanced 1,500 2,170 Dublin Ireland

27–03 Feb-Mar GSN 3 - Emergency Planning and Crisis Management

1,500 2,170 San Francisco USA

01-03 March Accident and Incident Investigation 975 1,450 Montego Bay Jamaica

06-10 March GSN 4 -Working with Annex 14 1,500 2,170 Bucharest Romania

12-14 March Passengers with Reduced Mobilities (PRM) Workshop

975 1,450 Abu Dhabi UAE

13-17 March Developing a Customer Service Culture at Airports*

1,680 2,500 New Delhi India

15-17 March Runway Incursion Awareness and Prevention 975 1,450 Incheon South Korea

19-23 March GSN1—Safety Management Systems 1,500 2,170 Abu Dhabi UAE

20-24 March GSN 6—Aerodrome Auditing and Compliance 1,500 2,170 Johannesburg South Africa

20-24 March Airline Management for Airport Professionals* 1,680 2,500 San Francisco USA

20-24 March Behavioural Analysis: Passenger Screening and Insider Threat Management

1,500 2,170 Bucharest Romania

20-24 March GSN 2 - Airside Safety and Operations 1,500 2,170 Dublin Ireland

26-28 March Safety Risk Assessment 975 1,450 Abu Dhabi UAE

27-29 March Understanding Annex 14 975 1,450 Johannesburg South Africa

27-31 March Behavioural Analysis: Passenger Screening and Insider Threat Management

1,500 2,170 Bucharest Romania

Course calendar: January— March 2017