The New York Public Welfare Association145th Annual Winter Conference

January 28-31, 2014The Albany Marriott Hotel

Albany, New York

The Art of

Managing

What Comes

Next in Social

Services

®®

ContentsAgenda at a Glance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

Hotel Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Conference Agenda. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-21

Exhibit Area Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Exhibitor & Sponsor Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25-29

Local District Commissioners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

2013 NYPWA Board & Staff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Tab

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Attorneys’ CLE Information Attorneys may earn up to 12.0 CLEs by attending eight workshops.

OTDA will be providing CLEs for:

• Child Support Case Law Update (1.5 CLEs)

• Evidentiary Issues in Child Support and Paternity Hearings (1.5 CLEs)

Application for accreditation of the following courses in New York through the NYS CLE Boardis currently pending:

• Working Together: Collaborating with Our District Attorney’s Office to BenefitMultiple Social Services Programs (1.5 CLEs)

• Data Sharing & Breach Protocols under the Final HIPAA Privacy Rule (1.5 CLEs)

• The Rights of Foster Parents and Related Issues (1.5 CLEs)

• Critical Issues in Child Protective Service Related Administrative Hearings (1.5 CLEs)

Application for accreditation of the following courses in New York through the NYS CLE Boardwill be made upon completion of these courses:

• Case Law Update on CPS and Permanency Issues for July 2013 to January 2014(1.5 CLEs)

• Case Law Update on Foster Care, TPRs, and Adoptions for July 2013 to January 2014(1.5 CLEs)

Please arrive to sessions early for CLE check-in.

All sessions are suitable for transitional and non-transitional attorneys.

The NYPWA Financial Assistance Policy for Continuing Legal Education

The cost of CLE credits is waived for all social services attorneys who are county or NYC government em-ployees. Attorneys may also request to have the entire conference registration fee waived based on finan-cial hardship criteria. To apply, attorneys must submit a letter authorized by the local social servicescommissioner, explaining in detail why this training is essential to them and include the unique circum-stances on why the agency and the attorney do not have the fiscal resources to cover the total fee. The let-ter should include a request for a specific discount (e.g., 25%, 50%, or 75%) based on need. Financial aiddoes not cover travel, hotel rooms or meals. Applications for CLE financial assistance should be sent toinfo@nypwa.org .

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Tuesday, January 283:00pm - 6:00pm Exhibit Setup and Registration...........................................................Ballroom Foyer4:30pm - 6:00pm Conference Registration......................................................................Empire Foyer

Wednesday, January 298:00am - 5:00pm Conference Registration......................................................................Empire Foyer9:00am - 5:00pm Exhibit Area Open.................................................................................Ballroom Foyer9:00am- 10:30am Concurrent Sessions

Staff Development Association Business Meeting.......................Albany/ColonieKnowledge Is Power! Data Is too!

Managing the Child Care Subsidy Program through CCTA.....................Salon AACA Provision: Medicaid to 26 for Former Foster Care Youth........................Salon CCSEU Staff ONLY Roundtable......................................................Schenectady/TroyChild Support Case Law Update.................................................................Salons G/H

9:00am- 10:45am NYPWA Board of Directors’ Meeting...........................................................Salon F10:30am Coffee Break • Sponsored by Deloitte Consulting.....................Ballroom Foyer10:45am - 12:15pm Evidentiary Issues in Child Support and Paternity Hearings...................Salons G/H11:00am - 12:15pm Welcome & Keynote • Sponsored by KPMG LLP................................. Salons D/E12:15pm - 1:15pm Opening Luncheon...................................................................................Salons D/E1:30pm- 3:00pm Concurrent Sessions

State & Local Commissioners' Dialogue (Elections at 3:00pm).................EmpireOSC Audits: Reimbursement of Social Service Costs.......................................Salon ACentralized Document Management................................................................. Salon BUncovering the Underground Economy.........................................Schenectady/TroySTSJP and JDAI: The Alignment of Innovative Legislation with

Proven Best Practice to Guide NYS' Continued JJ Reform........................Salon CPartnering for Operational Efficiency Team (POET)…

Leveraging Synergies for Results!............................................................... Salon FWorking Together: Collaborating with Our District Attorney’s Office to

Benefit Multiple Social Services Programs......................................... Salons G/HMethamphetamine and Clandestine Drug Laboratory Awareness......Albany/Colonie

3:00pm Coffee Break • Sponsored by The Bonadio Group......................... Ballroom Foyer3:30pm - 5:00pm Concurrent Sessions

Long Term care Update...................................................................................... Salon FLooking for Fraud in All the Right Places.......................................................Salon BData Sharing & Breach Protocols under the

Final HIPAA Privacy Rule................................................................. Salons G/HOCFS: Fatality Report Redesign....................................................................... Salon CSTAC Processing of Approvals in Child Care Institutions and

Residential Treatment Facilities................................................................. Salon ACreating Better Outcomes for Child Welfare Cases...........................Albany/ColonieChild Support Confidentiality Requirements for

Federal Tax Information.......................................................... Schenectady/TroyStrategies for Managing the Medicaid Transition.............................................Empire

5:00pm - 5:55pm Local Commissioners’ Private Reception..................................................... Private6:00pm - 7:00pm Networking Reception .......................................................................Salons A/B/C7:00pm Dinner on Your Own

Thursday, January 307:30am - 8:45am Breakfast Buffet.........................................................................................Salons D/E8:00am - 5:00pm Conference Registration...................................................................... Empire Foyer9:00am - 5:00pm Exhibit Area Open.............................................................................Ballroom Foyer

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9:00am - 10:30am Concurrent SessionsThe Behavioral Health Transition to Managed Care......................................... Salon FTemporary Assistance & Employment Roundtable...................................Salons B/CChild Support Coordinators' Roundtable (1 of 2)..........................Schenectady/TroyChanges in Child Welfare Regulations for Children in Out of Home Care........Salon AExecutive Budget................................................................................................EmpireThe Rights of Foster Parents and Related Issues....................................... Salons G/H

10:30am Coffee Break • Sponsored by Northwoods..................................Ballroom Foyer11:00am-12:15pm Concurrent Sessions

We Can Work It Out.......................................................................................... Salon FChild Support Coordinators' Roundtable (2 of 2)..........................Schenectady/TroyLanguage Access -

What You Need to Know about Your Responsibilities................Albany/ColonieKeeping Kids Safe...............................................................................................Salon AFiscal Roundable.................................................................................................EmpireEmployment Strategies: Finding the Key to “What Works”.................Salons B/C

11:00am-12:20pm Critical Issues in Child Protective Service Related Administrative Hearings.....................................................................Salons G/H

12:15pm - 1:15pm Lunch..........................................................................................................Salons D/E1:30pm - 3:00pm Concurrent Sessions

Electronic Signature and Elimination of the 3209............................................ Salon CProcessing Center Operations........................................................Schenectady/TroyCase Law Update on CPS and Permanency Issues for

July 2013 to January 2014...................................................................Salons G/HState Medicaid Administration and Health Insurance Marketplace................. Salon FThe Best Offense Is a Great Defense --

Claims Reviews, Audits and the Fiscal Play Book to Follow...................... Salon BOne Community’s Approach to Developing Trauma Sensitive Care Across

Multiple Local Systems...............................................................................Salon AJustice Center, OCFS & Local Districts.............................................................Empire

3:00pm Coffee Break • Sponsored by Hillside Family of Agencies........... Ballroom Foyer3:30pm - 5:00pm Concurrent Sessions

Local DSS Fiscal Policy Dialogue......................................................................EmpireSocial Work and Technology: A Client Friendly Application Process..............Salon CCase Law Update on Foster Care, TPRs, and Adoptions for

July 2013 to January 2014...................................................................Salons G/HCommunity Engagement & Systems Change Using the Rainforest Model..... Salon ACSEU Staff ONLY Wrap-Up.........................................................Schenectady/TroyLDSS’ Role in Medicaid for 2014...................................................................Salon FLocal Planning for Emergencies -

They Happen Everywhere. Be Ready!..........................................Albany/Colonie6:00pm - 7:00pm Cocktail Reception • Sponsored by The Albany Marriott...............Salons A/B/C7:00pm - 9:00pm Annual Banquet........................................................................................Salons D/E

Friday, January 317:30am - 8:45am Breakfast Buffet.........................................................................................Salons D/E7:30am - 9:30am LDSS Commissioners’ Breakfast & Meeting.........................................Salons A/B8:00am - 11:00am Conference Registration.......................................................................Empire Foyer8:00am - 9:15am NYPWA Deputy Commissioners' Leadership Network...........................Salon C8:30am - 9:30am NYPWA Legal Committee Meeting..........................................................Salons G/H9:30am - 11:00am Fiscal Administrators’ Meeting..................................................Schenectady/Troy9:30am - 11:00am Effective and Honorable Leadership in Challenging Times................................Salon F9:30am - 11:15am Commissioners’ Meeting with State MA Director & Wrap-Up............Salons A/B9:30am - 11:30am Attorneys' Meeting with OCFS & DOH Counsel................................Salons G/H

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Anne Bryan Smollin,

C.S.J., Ph.D.

Anne Bryan Smollin is an

international speaker and

author on topics including

humor and overcoming

adversity. She has given

presentations throughout the

United States, Hawaii,

Canada, Australia, and Ire-

land. Anne serves as the executive director of

Counseling for Laity in Albany and works as a

group facilitator and a therapist providing guidance

for children and adults. In this capacity, she often

works closely with families who also receive assis-

tance from local departments of social services.

Sponsored by KPMG LLP

3:00 PM - 6:00 PM Ballroom Foyer

Exhibit Setup and Registration

4:30 PM - 6:00 PM Empire Foyer

Conference Registration

8:00 AM - 5:00 PM Empire Foyer

Conference Registration

9:00 AM - 5:00 PM Ballroom Foyer

Exhibit Area Open

9:00 AM - 10:45 AM Salon F

NYPWA Board of Directors’ Meeting

9:00 AM - 10:30 AM Albany/Colonie

Staff Development Association Meeting

9:00 AM - 10:30 AM

Concurrent Sessions

Salon A

Knowledge Is Power! Data Is too! Managing the Child Care Subsidy Program Through CCTAThe CCTA system contains data for all 57 districts

in one database. Districts that wanted their own

data for custom reports, queries, data mining, etc.,

needed a way to get only their data from the CCTA

database. As part of Phase III, Controltec devel-

oped an extract routine that created a database

backup file containing only a single district’s data.

In September 2013, Nassau County DSS partici-

pated in a pilot with the Office of Children and

Family Services in which Nassau County’s CCTA

data were transferred to the district. Nassau County

used the extract to mine the data, generate reports

and create custom queries that were used to better

Tuesday • January 28

Wednesday • January 29

New York Public Welfare Association

518-465-9305info@nypwa.org

www.NYPWA.org

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Opening Ceremonies Wednesday, January 29, 11:00 AM

Salons D&E

Welcome!Presiding: Kira Pospesel

NYPWA President and Commissioner,

Greene County DSS

Honorable Daniel P. McCoy

Albany County Executive

Louisa Chafee

Deputy Secretary for Human Services and

Technology, Office of the Governor

Kristin M. Proud

Commissioner, Office of Temporary and

Disability Assistance

Sheila Poole

Acting Commissioner, Office of Children and

Family Services

Keynote Address

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manage its child care subsidy program. Nassau

County will report on what it was able to create

and share any reports and queries that may be of

use to other districts.

Presenters:Rhonda Duffney, Director, Child Care Subsidy

Program, OCFS

Paul F. Broderick, Deputy Commissioner, Nassau

County DSS

Robert Hops, PMP, Sr. Project Manager, Con-

troltec, Inc.

Moderator:Robert Plenge, Director of Finance, Oswego

County DSS

Salon C

ACA Provision: Medicaid to 26 for Former Foster Care YouthThe ACA provision of extending Medicaid to for-

mer foster care youth started January 1, 2014. This

session will discuss the policy guidance and system

expectations of Local Departments of Social Serv-

ices. The Schuyler Center for Analysis and Advo-

cacy will discuss outreach efforts to identify youth

who have already aged out of care.

Presenters:Mimi Weber, Director, Bureau of Waiver Manage-

ment, OCFS

Tina McCarthy, Business Systems Analyst, IT

OCFS Legacy Operations

Bridget Walsh, Senior Policy Associate, Schuyler

Center for Analysis and Advocacy

Erika Leveillee, MA, Training Program Coordina-

tor, Professional Development Program, Rocke-

feller College, University at Albany

Moderator:Susan Aikens, Director of Services, Delaware

County DSS

Schenectady/Troy

CSEU Staff ONLY RoundtableThis session is limited to LDSS staff.

Please join your colleagues for this roundtable dis-

cussion. This is an opportunity to share what is

going on in your own district and hear what is hap-

pening around the state.

Facilitators:Randi Johnson, Director of Child Support En-

forcement, Oneida County DSS

Mary Lynn Eddy, Support Supervisor, Washing-

ton County DSS

Salons G/H

Child Support Case Law Update(1.5 CLEs will be provided by OTDA.)

This session will provide a review of the signifi-

cant case decisions in 2013 and their implications.

Presenter:Brian S. Wootan, Associate Counsel, Office of

Legal Affairs, OTDA

Moderator:Albert F. Dingley, Senior Assistant County Attor-

ney, Albany County Attorney's Office

10:30 AM Ballroom Foyer

Coffee Break • Sponsored by Deloitte Consulting

10:45 AM - 12:15 PM Salons G/H

Evidentiary Issues in Child Supportand Paternity Hearings(1.5 CLEs will be provided by OTDA.)

The presenters will discuss methods for obtaining

evidence in admissible form, evidentiary founda-

tions for common (and uncommon) types of evi-

dence, and objections to admissibility.

Presenters:Sharon V. DeSilva, Office of Legal Affairs, OTDA

Lesley R. Stefan, Office of Legal Affairs, OTDA

Brian S. Wootan, Office of Legal Affairs, OTDA

Moderator:Edward W. Stano, Assistant County Attorney, Al-

bany County Attorney's Office

11:00 AM - 12:15 PM Salons D/E

Welcome by Government Officials &

Keynote Address – Details on Page 7• Sponsored by KPMG LLP

12:15 PM - 1:15 PM Salons D/E

Luncheon

1:30 PM - 3:00 PM

Concurrent Sessions

Empire

State & Local Commissioners’ DialogueKristin Proud, Commissioner of OTDA, and Sheila

Poole, Acting Commissioner of OCFS, are invited

to discuss current issues with local DSS commis-

sioners. Half of the time will be for state commis-

sioners to raise topics and half the time for local

commissioners to bring up issues of most impor-

tance to them. This meeting is limited to state andlocal commissioners. At 3:00 p.m. the meeting will

end, and local commissioners will remain to vote

in the NYPWA Board of Directors elections. Local

commissioners will meet with the State Medicaid

Director on Friday morning.

Chaired by Kira Pospesel, NYPWA President

Salon A

OSC Audits: Reimbursement of Social Service CostsRepresentatives from the Office of the State Comp-

troller (OSC) will present an overview of the audit

process and findings—including an explanation of

the testing and recommendations offered in the

audit’s aftermath.

Presenters:Pete Pagliaro, Associate Examiner, NYS OSC

Randy Partridge, Principal Examiner, NYS OSC

Moderator:Rita Hollenbeck, Accounting Supervisor, Tioga

County DSS

Salon B

Centralized Document ManagementMonroe County DHS implemented a Centralized

Document Management (CDM) system for Finan-

cial Assistance programs in the summer of 2013.

CDM is the simple concept of having all of the in-

coming client documents received and processed in

one central location. Once documents are received

by CDM they are scanned into the State’s I/EDR

system and “tasked” electronically to a team or

worker within Monroe County’s in-house ANNEX

task based management system. CDM was created

using current staff and was designed to reduce un-

necessary touches on cases as well as reduce case

processing time. Within a few weeks of implemen-

tation within our Care Management group the

CDM concept was able to catch up a lingering two

week backlog of documents and has successfully

managed incoming documents within 1 to 2 busi-

ness days of receipt.

Presenters:Randy Scott, Financial Assistance Service Coordi-

nator, Monroe County DHS

Alan Ritz, Senior Examiner, Monroe County DHS

Moderator:Sandra Sanzo, Deputy Commissioner, Assistance

Programs, Broome County DSS

Schenectady/Troy

Uncovering the Underground EconomyThis interactive discussion will seek to identify

characteristics that child support workers can use

to detect cases in which a noncustodial parent may

be concealing income to avoid an obligation that is

consistent with their ability to pay or to avoid mak-

ing payments and evade enforcement.

Presenter:Karen Sicurelli, Bureau Chief - Program Opera-

tions, Center for Child Well-Being, OTDA

Monique Rabideau, Bureau Chief - Outreach,

Training & Special Projects, Center for Child Well-

Being, OTDA

Moderator:James F. Cucci, Child Support Enforcement Coor-

dinator, Broome County DSS

Salon C

STSJP and JDAI: The Alignment ofInnovative Legislation with ProvenBest Practice to Guide NYS’ Continued JJ ReformThe transformation underway in NYS juvenile jus-

tice is exemplified by the STSJP legislation and its

alignment with the Juvenile Detention Alternatives

Initiative (JDAI). By blending STSJP’s creative

funding potential with JDAI’s model of practice,

we can pursue continuous juvenile justice system

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improvement that enhances public safety, confronts

racial and ethnic disparities, and supports local so-

lutions to local problems.

Presenters:Tim Roche, Associate Commissioner,

OCFS/DJJOY

James Czarniak, Director of Juvenile Justice,

Onondaga County

Courtney Ramirez, NYS DMC Coordinator,

DCJS

Moderator:Marian Logan, Director of Children Services,

Albany County DCYF

Salon F

Partnering for Operational EfficiencyTeam (POET)…Leveraging Synergiesfor Results!The POET team assisted the Medicaid/Chronic

Care Division in improving compliance and pro-

ductivity goals. The objective was to provide an

analysis of change opportunities within the

Chronic Care Unit to promote significant and effi-

cient business and process transformation. Specifi-

cally, the group met to re-register workflow

processes surrounding the disposition timeframes

for eligibility determinations.

Presenters:Kimberly Staab, Medical Services Division

Administrator, Suffolk County DSS

Kathleen Fitzgerald, Social Services Examiner

IV, Suffolk County DSS

Moderator:Mary Sawall, RN, PCA Nursing Coordinator,

Seneca County DSS

Salons G/H

Working Together: Collaboratingwith Our DA’s Office to Benefit Multiple Social Services Programs(1.5 CLEs anticipated. Application for accredi-

tation of this course in New York is currently

pending.)

The local social services districts have responsibil-

ity for a myriad of programs, from Child Protective

Services and Protective Services for Adults, to in-

vestigating fraud, waste, or abuse in the financial

programs. Protection of children, families, and vul-

nerable adults, along with the public purse, may

also require intervention by law enforcement offi-

cials. In Rockland County, the local social services

district and the Office of the District Attorney have

undertaken a collaborative effort to insure that both

the social and potentially criminal issues are prop-

erly and promptly addressed. This seminar will ex-

plore how those efforts have been implemented

with due consideration to confidentiality and the

respective obligations of both agencies.

Presenters:Carol Barbash, Esq., Director of Legal Services,

Rockland County DSS (Moderator)

Stephen Hamilton, Supervisor, Special Investiga-

tions Unit, Rockland County

Mary Murphy, Detective Lieutenant, Office of the

Rockland County District Attorney

Gary Heavner, Esq., Executive Assistant District

Attorney, Office of the Rockland County District

Attorney

Ameenah Karim, Esq., Senior Assistant District

Attorney, Office of the Rockland County District

Attorney

Jennifer Parietti, Esq., Senior Assistant District

Attorney, Chief Special Victims Unit, Office of the

Rockland County District Attorney

Albany/Colonie

Methamphetamine and ClandestineDrug Laboratory AwarenessThis presentation will provide an overview of: a)

Methamphetamine: Recognition, abuse, effects,

and trends; b) Clandestine drug labs: Recognition,

common production methods (meth) and hazards;

c) Personal contamination and property remedia-

tion issues; d) Dealing with children found in

clandestine labs.

Presenter:Scott Adams, Retired DEA Special Agent &

Clandestine Laboratory Coordinator, NY Clan Lab

Training Services

Moderator:Vicky Heussi, Director of Organizational & Staff

Development, Essex County DSS

3:00 PM Ballroom Foyer

Coffee Break • Sponsored by The Bonadio Group

3:30 PM - 5:00 PM

Concurrent Sessions

Salon F

Long Term Care Update As we migrate mandatory managed long term care

into the rest of the state throughout 2014, come be

part of the discussion outlining the steps to achieve

this transition. Working together with our enroll-

ment broker/NY Medicaid Choice, our goal is

make this transition as smooth as possible for our

long term care consumers. We will also provide an

update on the current status of the MLTC transi-

tion.

Presenters:Margaret O. Willard, Deputy Director, Division

of Long Term Care, NYS DOH, OHIP

Deborah Flora, MLTC Transition Coordinator,

Division of Long Term Care, NYS DOH, OHIP

Marjorie Nesifort, Health Plan Affairs Manager,

NY Medicaid Choice/Maximus

Moderator:Carmen Hlosta, RN, Director of Certification -

MA & PSA, Chautauqua County DSS

Salon B

Looking for Fraud in All the RightPlacesThe Bureau of Audit and Quality Improvement will

give a session on techniques available to SSDs to

detect and prevent fraud and maintain integrity

within the SNAP and TA programs. Topics covered

include State Law Enforcement Bureau, Front End

Detection System, and Social Media Monitoring.

Presenters:Stephen Bach, Management Specialist 3, Audit &

Quality Improvement, OTDA

Rebecca Lynch, Management Specialist 2, Audit

& Quality Improvement, OTDA

Lisa McLain, Management Specialist 2, Audit &

Quality Improvement, OTDA

Moderator:Lydia Mowry, Director of Program Integrity,

Orange County DSS

Salons G/H

Data Sharing & Breach Protocolsunder the Final HIPAA Privacy Rule (1.5 CLEs anticipated. Application for accredi-

tation of this course in New York is currently

pending.)

The Health Insurance Portability and Accountabil-

ity Act (HIPAA) Administrative Simplification

provisions apply to three types of entities, which

are known as “covered entities.” The presenters

will discuss the types of entities covered, what is

required of covered entities under the HIPAA Pri-

vacy Rule, and the provisions of the Health Infor-

mation Technology for Economic and Clinical

Health (HITECH) Act. The presenters will also talk

about the restrictions on the use and disclosure of

protected health information and the challenges

that a social services district faces regarding the

use and disclosure of protected health information

and how such challenges may be overcome. The

presenters will also discuss the importance of con-

tracts, business associate agreements, and data shar-

ing arrangements, and will provide insight on the

HIPAA breach notification requirements as well as

guidance on data breach prevention strategies.

Presenters:Roy A. Esnard, Esq., General Counsel, NYC HRA

Lauren B. Friedland, Esq., Associate General

Counsel, NYC HRA

Najma Ali, Esq., Agency Attorney, NYC HRA

Moderator:Howard Schultz, Esq., Deputy County Attorney,

Broome County DSS

Salon C

OCFS Fatality Report RedesignIn 2013, a work group was tasked with redesigning

the OCFS Fatality Report while continuing to im-

prove the fatality database. The charge was to cre-

ate a clear, informative report which meets the

statutory requirements while enabling the reader to

elicit the factors that contributed to the fatality, un-

derstand the investigative actions taken by the

LDSS, and directly correlate any recommendations

for local or state administrative or policy changes

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to practice improvement. OCFS solicited com-

ments from NYPWA, incorporated suggested en-

hancements, and successfully completed the task.

During this session OCFS will present the new re-

port, discuss the changes, and demonstrate the new

fatality database.

Presenters:John Stupp, Assistant Deputy Counsel, OCFS

Kerri Barber, Regional Director, Albany Regional

Office, OCFS

Claire Strohmeyer, Data Director, Continuous

Quality Improvement, OCFS

Moderator:Patti Anne Kirst, Deputy Commissioner & Direc-

tor of Children and Family Services, Chautauqua

County DSS

Salon A

STAC Processing of Approvals inChild Care Institutions and Residential Treatment FacilitiesThe State Education Department will discuss the

process for recovery of funds from school districts

for transfer to the NYS Office of Child and Family

Services (OCFS). This transfer is for the cost of serv-

ices provided to students placed in CCIs and RTFs.

Presenters:Maureen McCarthy, Education Finance

Specialist, NYSED

Ed Waaler, Education Finance Specialist, NYSED

Ed Truax, Associate in School Financial Aid,

NYSED

David Haase, Manager, State Aid Rates Unit,

Bureau of Budget Management, OCFS

Moderator:Jennifer Cesario, Director of Administrative Serv-

ices, Monroe County DHS

Albany/Colonie

Creating Better Outcomes for ChildWelfare CasesNassau County has participated in the OCFS spon-

sored Disproportionate Minority Representation

(DMR) project since 2009. Recognizing that child

welfare staff may have unconscious as well as con-

scious biases, the Department has created action

items designed to address DMR and cultural com-

petency. This presentation explores the multi-

faceted approach Nassau has taken to improve out-

comes for all children involved in the child welfare

system including: blind removal meetings, the 0-5

Babies Can’t Wait Project, participating as a pilot

county with OCFS for Educational Stability, and

corresponding foster parent recruitment efforts

within the identified DMR zip codes.

Presenters:Sandra Perez, Caseworker III, Children’s Serv-

ices, Nassau County DSS

Gloria Wilkins, MSW, Case Supervisor II, CPS,

Nassau County DSS

Maria Lauria, LMSW, Director of Children’s

Services, Nassau County DSS

Moderator:Annemarie Vielkind, Deputy Commissioner -

Social Services, Rensselaer County DSS

Schenectady/Troy

Child Support Confidentiality Requirements for Federal Tax InformationThis session will cover practices, controls, and

safeguards to be employed by local district child

support offices and their agents and contractors to

adequately protect the confidentiality of federal tax

information and other confidential information

contained on ASSETS and maintained within the

program.

Presenter:Karen Sicurelli, Bureau Chief - Program Opera-

tions, Center for Child Well-Being, OTDA

Tim Lane, Child Support Specialist 2, Center for

Child Well-Being, OTDA

Moderator:Colette Krakower, Director of Child Support

Enforcement, Dutchess County DSS

Empire

Strategies for Managing the Medicaid Transition LDSS Commissioners-Only RoundtableCommissioners are invited to share their ideas and

strategies for changes in organizational structure and

staffing as a result of the Medicaid transition. Our

facilitators will use information collected from local

commissioners to guide the session. Our discussion

leaders will kick-off the conversation and ask you to

join in a dialogue on what’s already changing and

what else is under consideration in order to manage

resources effectively and efficiently.

Facilitators:Bette Osborne, Commissioner, Chenango County

DSS

Randy Hall, Commissioner, Rensselaer County DSS

5:00 PM - 5:55 PMLocal Commissioners’ Private

Reception

6:00 PM - 7:00 PM Salons A/B/C

Networking Reception

7:00 PMDinner on Your Own

7:30 AM - 8:45 AM Salons D/E

Breakfast Buffet

8:00 AM - 5:00 PM Empire Foyer

Conference Registration

9:00 AM - 5:00 PM Ballroom Foyer

Exhibit Area Open

9:00 AM - 10:30 AM

Concurrent Sessions

Salon F

The Behavioral Health Transition toManaged CareThis workshop will cover the transition of the

carved out portion of the behavioral health benefit to

managed care, with special focus on Health and Re-

covery Plans (HARPs). The presenters from DOH,

OMH, and OASAS are intimately involved in plan-

ning the transition, which will occur on January 1,

2015, for adults and January 1, 2016, for children.

Presenters:Gary Weiskopf, Project Director, Mental Health

Restructuring Project, NYS OMH

Pat Lincourt, Clinical Services Unit Director,

OASAS

Ilyana Meltzer, Technical Assistance Unit Direc-

tor, OASAS

Linda Kelly, Project Director, Behavioral Health

Transition, NYS DOH

Alan Maughan, Bureau Director, NYS OMH

Moderator:Judith Shanley, First Deputy Commissioner, Erie

County DSS

Salons B/C

Temporary Assistance & Employment RoundtableOTDA will coordinate and facilitate a roundtable

discussion exclusively for Temporary Assistance

and Employment Directors or their staff to discuss

items identified by OTDA as agency priorities as

well as topics for discussion identified by dis-

tricts. OTDA worked with lead district representa-

tives to develop an agenda that reflects local input

to ensure a session filled with meaningful dia-

logue. Topics will include: housing related issues,

local district processing issues, and obstacles to

employment.

Presenters:Jeff Gaskell, Director, Temporary Assistance,

OTDA

Barbara Guinn, Director, Employment and Ad-

vancement Services, OTDA

Moderator:Lisa Baker, Director of Temporary and Disability

Assistance, Steuben County DSS

Schenectady/Troy

Child Support Coordinators’ Roundtable (1 of 2)This session will provide an update of CCWB ac-

tivities and initiatives. The session will also pro-

vide an opportunity to discuss items identified for

follow-up at the November Coordinator’s training.

Presenters:Eileen Stack, Deputy Commissioner and Director,

Center for Child Well-Being (CCWB), OTDA

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Karen Sicurelli, Bureau Chief, CCWB, OTDA

Monique Rabideau, Bureau Chief, CCWB,

OTDA

John McPhillips, Bureau Chief, CCWB, OTDA

Matt Hotopp, Bureau Chief, CCWB, OTDA

Lee Sapienza, Bureau Chief, CCWB, OTDA

Barbara Ruggirello, Bureau Chief, CCWB,

OTDA

Moderator:Mark Horan, Director of Child Support Enforce-

ment, Albany County DSS

Salon A

Changes in Child Welfare Regulations for Children in Out ofHome CareOCFS is updating many of the current child wel-

fare regulations and developing new regulations

for all children in out of home care including juve-

nile delinquents and “close to home” programs.

This session will provide a brief overview of the

regulations that are being updated. The regulation

timeline will also be reviewed.

Presenters:Charles Carson, Assistant Deputy Counsel, OCFS

Rayana Gonzales, Director of Policy, OCFS

Moderator:Lynn Tubbs, Child Welfare Clinical Director,

Albany County DCYF

Empire

Executive Budget Budget administrators from OCFS, OTDA, and

DOH will discuss the Governor’s budget proposal

for social services 2014-15. Our presenters will ad-

dress questions from the audience and from our

panel of LDSS experts.

Presenters:Elizabeth Dexter-Hinton, Director, Bureau of

Budget Management, OTDA

Derek Holtzclaw, Associate Commissioner for

Financial Management, OCFS

Mike Gwizdala, Chief Budgeting Analyst, Bureau

of Budget Management, NYS DOH

Reactor Panel of Local DSS Experts: Jill Berry, Executive Deputy Commissioner, NYC

HRA

Todd Craner, Fiscal Director, Orange County

DSS

Lynn Marinelli, Budget Director, Cayuga County

Health and Human Services.

Moderator:Peter Simon, Director of Administrative Services,

Dutchess County DSS

Salons G/H

The Rights of Foster Parents and Related Issues(1.5 CLEs anticipated. Application for accredi-

tation of this course in New York is currently

pending.)

For the county, agency, or DSS attorney involved

in child welfare proceedings it is important to un-

derstand the legal issues relevant to foster parents.

In court proceedings a foster parent might inter-

vene and may take positions which may or may not

be consistent with the agency. The legal rights of

foster parents are not easy to discover. The relevant

statutory sections are spread out and hidden with-

out reference to each other. This session will cover

the legal definitions relevant to foster care and the

New York State regulations for certified and ap-

proved foster family boarding homes, provide in-

formation on legal requirements for training foster

parents, discuss the legal status of foster parents,

and explore foster parent statutory rights and rele-

vant case law.

Presenters:Gene D. Skarin, Esq., Attorney

Helen Shin, Master Trainer, Center for Develop-

ment of Human Services

Moderator:John T. Sylvester, Esq., Social Services Attorney,

Livingston County DSS

10:30 AM Ballroom Foyer

Coffee Break

• Sponsored by Northwoods

11:00 AM - 12:15 PM

Concurrent Sessions

Salon F

We Can Work It Out Many changes in Medicaid Administration are

coming down the pike. Our panel will present an

overview on how we are dealing with the process

and how it could be made better. Everyone will be

invited to join in an interactive discussion on how

we are all working it out. If you “Try to see it my

way, only time will tell if I am right or I am wrong.

While you see it your way there’s a chance that we

may fall apart before too long. We Can Work It

Out. We Can Work It Out.”

Presenters:Marjorie Krohn, Director, New Applications &

Long Term Care, Nassau County DSS

John Rogers, Director of Financial Assistance,

Fulton County DSS

Theresa Giovanniello, Deputy Commissioner,

Financial & Supportive Services, Dutchess County

DSS

Moderator:Sonja Bennett, Director of Medical Services,

Broome County DSS

Schenectady/Troy

Child Support Coordinators’ Roundtable (2 of 2)This session will provide an update of CCWB ac-

tivities and initiatives. The session will also pro-

vide an opportunity to discuss items identified for

follow-up at the November Coordinator’s training.

Presenters:Eileen Stack, Deputy Commissioner and Director,

Center for Child Well-Being (CCWB), OTDA

Karen Sicurelli, Bureau Chief, CCWB, OTDA

Monique Rabideau, Bureau Chief, CCWB,

OTDA

John McPhillips, Bureau Chief, CCWB, OTDA

Matt Hotopp, Bureau Chief, CCWB, OTDA

Lee Sapienza, Bureau Chief, CCWB, OTDA

Barbara Ruggirello, Bureau Chief, CCWB, OTDA

Moderator:Nancy Almond, Child Support Enforcement Coor-

dinator, Franklin County DSS

Albany/Colonie

Language Access — What You Needto Know about Your ResponsibilitiesEveryone has the right to services regardless of

their ability to read or speak English. Every Social

Services District is obligated to provide free lan-

guage services. This workshop will discuss

06-adm-05 and GIS 99 MA/021 and the federal

laws that these documents are based on. An

overview of Governor Cuomo’s Executive Order 26

and what that means for local districts, including

the requirement for plain language, will be pro-

vided.

Presenters:Dodie Wheeler, Director, Bureau of Refugee and

Immigrant Assistance, OTDA

Deborah Stewart, Assistant Director, Bureau of

Refugee and Immigrant Assistance, OTDA

Roberta Bly, Commissioner, Hamilton County

DSS

Moderator:Nancy Forgue, Deputy Commissioner, Monroe

County DHS

Salon A

Keeping Kids SafeThis presentation will provide compelling child

safety information regarding abduction, sexual ex-

ploitation prevention, internet and predator safety,

cyber bullying prevention, and human trafficking.

Presenters:John Kelly, Community Educator, National Center

for Missing and Exploited Children

David Fallon, Special Agent, FBI

Moderator:Barbara Askew, Staff Development Coordinator,

Ontario County DSS

Empire

Fiscal RoundtableThis session will be used to wrap-up additional

budget questions, if any, and then shift to the

Fiscal Roundtable to address other fiscal and

claiming issues.

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Panelists:Virginia Lattanzio, Chief Accountant, Office of

the Budget, Finance and Data Management, OTDA

James Carroll, Assistant Director, Bureau of

Financial Operations, OCFS

George Cusack, Program Research Specialist 4,

NYS DOH

Moderator:Peter Simon, Director of Administrative Services,

Dutchess County DSS

Salons B/C

Employment Strategies: Finding theKey to “What Works” The NYPWA Board of Directors, led by President

Kira Pospesel, identified promoting employment as

a policy priority for 2013. John Imhof Commis-

sioner, Nassau County DSS, and Dennis Packard,

Commissioner, Schenectady County DSS, led a

working committee of sixteen commissioners who

focused on this objective. The NYPWA convened

eight regional focus groups, including all districts,

to share operational best practices and use this col-

lective wisdom to guide local implementation and

state policies. During this session, our committee

will review the findings from the regional forums

and identify recommendations.

Facilitator:Kira Pospesel, NYPWA President

11:00 AM - 12:20 PM Salons G/H

Critical Issues in Child ProtectiveService Related Administrative Hearings(1.5 CLEs anticipated. Application for accredi-

tation of this course in New York is currently

pending.)

This session will address critical issues that arise in

child protective service related hearings held pur-

suant to Social Services Law Sections 422 and

424-a. The discussion will focus on issues included

but not limited to the 1) applicability of Family

Court Act provisions to these administrative hear-

ings; 2) enforcement of subpoenas; 3) whether day

care providers are proper subjects of indicated re-

ports, and 4) whether local districts can appeal ad-

ministrative hearing decisions in an Article 78

proceeding.

Presenter:Steven M. Connolly, Esq., Director and Chief

Administrative Law Judge, Bureau of Special Fair

Hearings, OCFS

Moderator:Heather Sheehan, Esq., Social Services Attorney,

Greene County DSS

12:15 PM - 1:15 PM Salons D/E

Lunch

1:30 PM - 3:00 PM

Concurrent Sessions

Salon C

Electronic Signature and Eliminationof the 3209Jefferson County received a waiver for the elimina-

tion of the 3209 based on tracking transactions by

an Electronic Signature. The presenters will dis-

cuss the waiver process and the software used in

the process.

Presenters:Tami Tarwater, Principal Social Welfare Exam-

iner, Jefferson County DSS

Amanda Richardson, Senior Social Welfare Ex-

aminer, Jefferson County DSS

Moderator:Inez DeGroat, Deputy Commissioner for Finan-

cial Aid, Madison County DSS

Schenectady/Troy

Processing Center OperationsThis session will enhance local district understand-

ing of processing center services and functions,

with a focus on local district interactions, that in-

clude: payment processing, disbursement process-

ing, notice production, data capture, electronic

communication system, customer service, and

much more.

Presenter:Barbara Ruggirello, Bureau Chief, Division of

Child Support Enforcement, OTDA

Moderator:Christine Furano, Coordinator of CSEU, Seneca

County DSS

Salons G/H

Case Law Update on CPS and Permanency Issues for July 2013 toJanuary 2014(1.5 CLEs anticipated. Application for accredi-

tation of this course in New York will be made

upon completion of the course.)

Hear the critical details on new case law in child

welfare covering Abuse, Neglect, Dispositions, and

Permanency Hearings.

Presenter:Margaret Burt, Esq., Counsel to the NYPWA

Moderator:Jessica Peaslee, Esq., Counsel to the Commis-

sioner, Steuben County DSS

Salon F

State Medicaid Administration andHealth Insurance MarketplaceThis presentation will include an update on activi-

ties related to the transfer of administration of the

Medicaid program from the local social services

districts to the Department of Health. The State

will also provide an update on activities related to

implementation of the New York Health Benefit

Exchange.

Presenter:

Judy Arnold, Director, Division of Eligibility and

Marketplace Integration, NYS DOH, OHIP

Moderator:Deb Sitterly, Medicaid Director, Albany County

DSS

Salon B

The Best Offense Is a Great Defense— Claims Reviews, Audits and theFiscal Play Book to FollowThis session will include an overview of the vari-

ous audits and reviews performed at the local dis-

trict level. It will include the process, what to

expect, how to get ready, findings, and best prac-

tices discovered. Not only will it be from an audi-

tor’s point of view but a district’s perspective as

well. Learn the language of internal controls, sepa-

ration of duties, or simply writing a response to

findings. Although this will not include the annual

State Single Audit, this will be both educational

and filled with helpful material and insights. Each

district can bring their A Game!

Presenters:Rita Hollenbeck, Accounting Supervisor, Tioga

County DSS

George Macomber, Director of Administrative

Services, Livingston County DSS

Ed Conway, Office of Budget, Finance, and Data

Management, OTDA

Christopher Covas, Office of audit & Quality

Control, OCFS

Moderator:Lise Reynolds, Director of Finance, Steuben

County DSS

Salon A

One Community’s Approach to Developing Trauma Sensitive CareAcross Multiple Local SystemsFranklin County has been working for the past

three years to integrate a trauma based services ap-

proach across county services to address the impact

of complex trauma on the children in our commu-

nities. These children are found in the child welfare

system, our behavioral health systems, and our

schools. When traditional approaches don’t help

families function in a healthy way, we examine the

role of previous complex trauma in the lives of

parents and their children. This presentation will

look at how we secured community involvement

by focusing on integrating trauma sensitive work

into projects that the community is already using

rather than making each approach a new project.

Presenters:Lesley Lyon, MPA, Commissioner, Franklin

County DSS

Suzanne Goolden Lavigne, MHA, CTRS,

CASAC, Director of Community Services,

Franklin County

Deb Dube, LCSW, Clinical Practitioner

Marcie Bright, Retired School Administrator

Donna Kissane, Coordinator Community Based

Services, North Star Behavioral Health

Moderator:Julie Tomasi, LCSW, ACSW, Deputy Commis-

sioner, Allegany County DSS

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Empire

Justice Center, OCFS & Local DistrictsRestricted to LDSS Commissioners.The NYS Justice Center for the Protection of Peo-

ple with Special Needs became operational on June

30, 2013, with the intended purpose of transform-

ing how the state protects persons in state operated,

certified, or licensed programs. Now that we have

six months of experience, topics have come up for

discussion on who (Justice Center, OCFS, Local

Districts) does what and when on various cases and

how we can collaborate on common goals.

Participants:Jeff Wise, Executive Director, Justice Center

Davin Robinson, Chief of Staff, Justice Center

Laura Velez, Deputy Commissioner, Division of

Child Welfare & Community Service, OCFS

Emily Bray, Associate Attorney, OCFS Legal Di-

vision

Facilitator:Arthur Johnson, Commissioner, Broome County

DSS

3:00 PM Ballroom Foyer

Coffee Break • Sponsored by Hillside Family of Agencies

3:30 PM - 5:00 PM

Concurrent Sessions

Empire

Local DSS Fiscal Policy DialogueFiscal administrators and fiscally-minded commis-

sioners and program staff will convene to discuss a

wide range of fiscal issues. This forum offers an

opportunity to share best practices and to discover

ways districts have put themselves in a stronger fi-

nancial position. This session is for local districts

only.

Facilitators:Peter Simon, Director of Administrative Services,

Dutchess County DSS

Lise Reynolds, Director of Finance, Steuben

County DSS

Salon C

Social Work and Technology: AClient Friendly Application ProcessIT helps speed up processes. IT does not substitute

for personal contact. Westchester County DSS, by

taking advantage of technology along with a de-

partmental reorganization and restructuring has re-

vised the application process to make it easier and

more streamlined for our applicants and more ef-

fective in carrying out our regulatory mandates.

Presenters:Katherine Waluschka, Associate Commissioner,

Westchester County DSS

Stacey Reynolds, Director of Temporary Assis-

tance, Westchester County DSS

Paul Wozarik, Manager III, Westchester County

DSS

Philippe Gille, First Deputy Commissioner,

Westchester County DSS

Moderator:Marijane Knudsen, Director of Temporary Assis-

tance, Ulster County DSS

Salons G/H

Case Law Update on Foster Care,TPRs, and Adoptions for July 2013 toJanuary 2014(1.5 CLEs anticipated. Application for accredi-

tation of this course in New York will be made

upon completion of the course.)

Hear the critical details on new case law in child

welfare covering Foster Care, Terminations of

Parental Rights, and Adoptions.

Presenter:Margaret Burt, Esq., Counsel to the NYPWA

Moderator:Jessica Peaslee, Esq., Counsel to the Commis-

sioner, Steuben County DSS

Salon A

Community Engagement & SystemsChange Using the Rainforest ModelA discussion of affecting community engagement

through changing the economic, social, and organi-

zational environment that impacts our communities.

The panel will utilize the Rainforest Model of eco-

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nomic and social change to address the issues that

frustrate workforce and social service professionals

on a global perspective, including how LDSS can

and should be community leaders in this effort.

Presenters:Jeffrey Grimshaw, Director, SUNY Oswego

Office of Business and Community Relations

Gregg Heffner, Commissioner, Oswego County

DSS

Moderator:Eileen Kirkpatrick, Commissioner, Genesee

County DSS

Schenectady/Troy

CSEU Staff ONLY Wrap-UpThis session is limited to LDSS staff.

Please join your colleagues for this conference

wrap-up session. Take this opportunity to bring up

any issues that have not already been covered dur-

ing the conference and to discuss the information

that has been presented.

Facilitators:Mary Lynn Eddy, Support Supervisor, Washing-

ton County DSS

Randi Johnson, Director of Child Support En-

forcement, Oneida County DSS

Salon F

LDSS’ Role in Medicaid for 2014This session will address updates affecting local

districts since open enrollment on New York State

of Health, such as communication pathways for

Local Departments of Social Services and New

York State of Health, including transfers of recipi-

ents from the Marketplace to the local district,

Long Term Care and MAGI, an update of Pre-

sumptive Eligibility for Hospitals, and upcoming

Asset Verification System. This presentation will

also include an update on the CIN clearance

process and other WMS activities. This will also be

an opportunity to clarify any questions that your

county has with the new ACA provisions.

Presenters:

Wendy Butz, Director, Bureau of Medicaid Enroll-

ment and Exchange Integration, Division of Eligi-

bility and Marketplace Integration, NYS DOH,

OHIP

Amy Smith, Business Systems Analyst 3, NYS

Office of IT Services

Moderator:Karen Dodd, Chief Social Welfare Examiner,

Medical Assistance/Managed Care, Orange County

DSS

Albany/Colonie

Local Planning for Emergencies —They Happen Everywhere. Be Ready!Emergency planning starts at the local level. Find

out how your LDSS can play a huge part in

local/regional preparation for natural disasters or

other emergencies. Before the event is the time to

plan, so when the event happens, everyone knows

their roles.

Presenters:Dodie Wheeler, Director, Bureau of Refugee and

Immigrant Assistance, OTDA

Stephanie Pagnotta, Disaster Preparedness Repre-

sentative IV, OTDA

Adrienne Clarke, Agency Emergency Manage-

ment Coordinator, OCFS

Sarah Ann Roberts, Human Services Coordinator,

NYS DOH

Moderator:Lois LoPresti, Staff Development Coordinator,

Chenango County DSS

6:00 PM - 7:00 PM Salons A/B/C

Cocktail Reception • sponsored byThe Albany Marriott Hotel

7:00 PM - 9:00 PM Salons D/E

Annual Banquet

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Salons D/E

7:30 AM - 8:45 AMBreakfast Buffet

8:00 AM - 11:00 AM Empire Foyer

Conference Registration

8:00 AM - 9:15 AM Salon C

Deputy Commissioners’ Leadership

Network MeetingLocal DSS deputy commissioners and upper level

administrators are invited to join in a discussion on

current issues.

Steering Committee Members:Theresa Giovanniello, Deputy Commissioner,

Dutchess County DSS

Brian Moore, Director of Services, Temporary

Assistance & Employment, Cortland County DSS

David Kircher, Deputy Commissioner, Albany

County DSS

Patti Anne Kirst, Deputy Commissioner,

Chautauqua County DSS

Helen DeTiberus, Deputy Commissioner,

Schoharie County DSS

8:30 AM - 9:30 AM Salons G/H

CLE Legal Committee MeetingIndividuals on the committee will take a lead in

providing us with guidance for specific legal topics

for future sessions to be submitted for CLE consid-

eration. All local attorneys are invited to attend.

Chaired by Margaret Burt, Counsel to the

NYPWA

9:30 AM - 11:30 AM Salons G/H

Attorneys’ Meeting with OCFS &

DOH CounselPart I: Child Welfare Legal issues (9:30-10:45)

Part II: Medicaid Legal Issues (10:45-11:30)

Facilitators:Margaret Burt, Counsel to the NYPWA

Howard Schultz, Deputy County Attorney,

Broome County

9:30 AM - 11:00 AM Schenectady/Troy

Fiscal Administrators’ Meeting

9:30 AM - 11:00 AM Salon F

Effective and Honorable Leadershipin Challenging TimesThis workshop will present a number of strategies

for supervisors and directors at all levels to become

more effective leaders, while maintaining a posi-

tive and honorable tone/culture in their programs.

Many times, it is said that “managers do things

right, but leaders do the right thing.” Using the pro-

fessional package framework, the presenter will

help participants look at how they can use their

Fri

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Local DSS Commissioners’ MeetingsPresiding:Carol Dankert-Maurer, NYPWA

President-Elect

7:30 AM - 8:30 AM Salons A/B

Commissioners’ OnlyNetworking Breakfast Arrive by 8:15 AM

8:30 AM - 9:30 AM Salons A/B

Commissioners’ Meeting &Policy Discussion

9:30 AM - 11:00 AM Salons A/B

Meeting with State MedicaidDirector Local DSS Commissioners’ Dialogue with

State Medicaid Director, Jason Helgerson,

Deputy Commissioner, Office of Health In-

surance Programs, NYS DOH.

11:00 AM - 11:15 AM

Wrap-Up and Adjourn

Friday • January 31

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unique talents, their sense of a vision, and their

professional demeanor to grow in the role of being

a leader and to build/enhance a positive culture

through their leadership strategies that they, and

their agency, can be proud of. Topics covered in-

clude removing obstacles to people’s success, set-

ting high standards then helping people meet them,

maintaining ethical standards in challenging times,

and “great leaders create more leaders, not follow-

ers.”

Presenter:Frank Delano, LMSW, President, Professional

Packaging Consulting

Moderator:Stephanie Clarke, Director of Staff & Organiza-

tional Development, Clinton County DSS

Fifty seven counties in New York State managetheir day care program with our Child Care

Time and Attendance (CCTA) System.

We are now working on the Child CareProgram Integrity (CCPI) project, which willpresent actionable information for fraud

investigators.

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The NYS Kinship Navigator provides information andresources on kinship law, financial assistance, andother kinship topics to kinship caregivers across all ofNew York State. The program is administered by the Of-fice of Children and Family Services and operated byCatholic Family Center. A Kinship Specialist is availableat 1-877-454-6462 to assist relative caregivers and pro-fessionals Monday through Friday between the hours of10:00 a.m. and 4:00 p.m. or visitors can download legalfact sheets and find resources at www.nysnavigator.org.

Children’s Home of Jefferson CountyBooth Number 13253 State Street Watertown, NY 13601Karen Y. Richmond315-788-7430krichmond@nnychildrenshome.comwww.nnychildrenshome.com

The Children’s Home of Jefferson County’s historydates back to1859 when it first opened its doors as anorphanage sheltering and caring for homeless and des-titute children. Since then, the organization has contin-ued to grow, ever striving to best serve our community’smost vulnerable populations. CHJC programs now carefor more than 2,000 individuals including St. Lawrenceand Jefferson/Lewis County Foster Care, the Commu-nity Clinic of Jefferson County – a community basedmental health clinic, Residential Treatment Center, Ad-vantage After-School Program, Case ManagementServices and the SoZo Teen Center. Each program isdesigned to strengthen families, provide mental healthand wellness, and build bright, productive futures forthe children and adults we serve.

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The Children’s Home continues to evolve with thechanging needs of our community keeping ever mindfulof our mission - “Creating opportunities to enhancelives—one relationship at a time.”

Controltec Inc.Booth Number 6Kevin E. Smith800-991-6120 x344www.controltec.com

Controltec develops and supports innovative softwaresolutions for state and local governments, subsidizedchildcare agencies, childcare providers and school dis-tricts. Controltec’s products include KinderTrack forchildcare subsidy management, KinderConnect forchildcare provider portals and KinderScan for atten-dance tracking at childcare providers using biometricfinger and hand scanning. Controltec deployed theOCFS Child Care Time and Attendance System (CCTA)which won Best of New York by the Center for DigitalGovernment in September 2011. CCTA is one of thefirst fully cloud-based human services applications inthe nation. All 57 Local Districts and their childcareproviders use CCTA daily to manage their subsidizeddaycare operations.

In an effort to address childcare subsidy fraud, we arecurrently working on the design and implementation ofthe Child Care Program Integrity (CCPI) project. Thiswill provide to Local District fraud investigators with ac-tionable information based on analysis of various datasources and identifying patterns.

Deloitte ConsultingBooth Number 22Gold Sponsor • Coffee Break – Wednesday 10:30 AM Frank PisciottaLead Consulting Principal, State of New York518-426-4890fpisciotta@deloitte.comwww.deloitte.com/us/state

Deloitte LLP is headquartered in New York City andhome to nearly 5,000 New York-based professionalsand seven offices. We are proud of our demonstratedtrack record with the State of New York, as well asmany New York counties and the City of New York,where we have a long history of providing consulting,audit, tax, and financial advisory services. For morethan 40 years, Deloitte has helped health and humanservices agencies design, build and implement complexprograms that promote the health, safety and well-beingof citizens. Our public sector experience and privatesector insights shape understanding and spur innova-tion in technology, workforce, operations, and policy.Government must always look to the future, which iswhy for the past five decades states around the U.S.,states so often look to Deloitte.

DNA Diagnostics Center (DDC)Booth Number 20Craig Kelly514-913-0831ckelly@dnacenter.comwww.dnacenter.com

DNA Diagnostics Center, Inc. (DDC) is a paternity andforensic testing laboratory based in Fairfield, Ohio, asuburb north of Cincinnati. DDC has been providingquality DNA testing services since 1988. During thattime, over 1,500,000 paternity tests have been per-formed for clients in all 50 states and in 172 countries.Experienced as the world’s largest private DNA pater-nity laboratory, DDC is also very active in the child sup-port venue. DDC performs genetic testing for numerouscounty child support offices in Alabama, California, Col-orado, Indiana, Iowa, Minnesota, New Jersey, New Yorkand Wisconsin. DDC also has the state contracts forChild Support offices in Florida, Georgia, Illinois,Louisiana, Maryland, Michigan, Mississippi, Nebraska,New Mexico, Tennessee, and numerous Tribal ChildSupport programs. DDC’s paternity testing business ex-panded dramatically in 2012 with the acquisition of Or-chid Cellmark’s U.S. Child Support clients. Ourultra-modern laboratory complex encompassing 68,000square feet located on 7 acres is equipped with state-of-the-art robotics and some of the most advancedtechnology available for performing DNA testing. Ac-creditations and certifications that DDC has includeAABB, New York State Department of Health, CLIA,ISO/IEC 17025 by ACLASS, CAP, Ministry of Justice(UK), the Standards Council of Canada, and ASCLD -the American Society of Crime Laboratory Directors.

Hillside Family of AgenciesBooth Number 23Gold Sponsor • Coffee Break – Thursday 3:00 PM1183 Monroe AvenueRochester, NY 14620Darlene SmithDirector, Customer Engagement and Development607-765-0862dsmith@hillside.comwww.hillside.com

Hillside Family of Agencies provides child welfare, men-tal health, developmental disabilities, youth develop-ment, juvenile justice, and special education services toyouth and families at more than 40 locations acrossWestern and Central New York. Our affiliates include:Crestwood Children’s Center, Hillside Children’s Center,Hillside Work-Scholarship Connection, and Snell FarmChildren’s Center. Hillside is committed to evidence-based treatment models and involving parents and fam-ily members in all aspects of care. Our strategic intentis, in partnership with youth, families, and communities,to be the leader in translating research into effectivepractice solutions that create value (outcomes/cost).

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Hudson CenterBooth Numbers 15&16303 South BroadwayTarrytown, NY 10591-5455Sherri Ehrlich914-372-2101sherri.ehrlich@hcheq.orgwww.hcheq.org

The Hudson Center for Health Equity & Quality is a notfor profit health care advocacy and technology com-pany founded in 2004 to streamline administrativeprocesses for government programs and reduce healthsystem costs for all stakeholders, including New YorkState. The Hudson Center has implemented systemsstatewide that facilitate speedy, online processing ofMedicaid applications, benefiting over one million peo-ple in New York, and the health plans, providers, andagencies that administer public programs. Consistentwith this mission, the Hudson Center works closely withdesignated health homes to develop technology thatsupports business processes and care coordinationwith the goal of improving care, improving the experi-ence of care, and reducing costs. Hudson Center workswith the Hudson Valley RHIO, THINC and other RHIOsstatewide to ensure effective information sharing amonghealth care teams, including compliance with all re-quirements outlined by the State Office of Health Insur-ance Technology Transformation.

The New York State of Health marketplace requireshealth insurers to communicate electronically usingstandard HIPAA transactions. The Hudson Center hasdeveloped an application that enables robust and com-pliant transactions between health plans and the mar-ketplace. Features and functions include membermanagement system and payment system reconcilia-tion, invoicing, workflow management and reporting, allof which save time and reduce costs associated withtransaction processing.

Industrial Medicine Associates, PCBooth Number 1660 White Plains Rd, Suite 630Tarrytown, NY 10591Barbara Young800-245-4245 x319barbara.young@ima-us.comwww.ima-us.com

The IMA Group is a physician owned and operated, Oc-cupational Medicine Company which performs Medicaland Psychological Examinations and ancillary testing.IMA has a contract with NYS OTDA to perform Employ-ability examinations for County DSS.

IMA also provides Substance Abuse Assessment andMonitoring Services (SAAM) to local Counties, withelectronic reporting and tracking with in-county and outof county substance abuse treatment providers. TheSAAM program has demonstrated outstanding resultsin upstate and downstate NYS counties.

In addition, IMA provides Case Review Services includ-ing Medicaid, home care assessment and disabilitycases.

KPMG LLPGold Sponsor • Wednesday Welcome & KeynoteJohn M. Druke, Principaljdruke@kpmg.com

KPMG LLP is an industry leader in providing Health andHuman Services to State, Local, and Federal Govern-ment clients around the country. Our partners and pro-fessionals provide audit, tax, and advisory services toclients in all 50 states including the State of New York,as well as the City of New York. We are an industryleader in providing business integration services forlarge health and human services transformation effortsand have long held a leadership role in the evolution ofgovernment and government accounting. KPMG’s Stateand Local Government Advisory practice focuses onbusiness issues that are fundamental to state and localgovernments: improving business processes and serv-ices delivery to constituents and controlling costs. Wehelp improve the operational business processes andthe technology systems used to support business ob-jectives, and provide information to help meet strategicand financial goals.

Laboratory Corporation of AmericaBooth Number 10Marcus Howard, Regional Account Executive 336-436-7422 • Howarm2@labcorp.com Prince Miles, Regional Account Manager336-436-7446 • Milese1@labcorp.com www.labcorp.com

LabCorp, with more than 30 years of experience, is thepremier DNA testing laboratory for paternity testingworldwide. LabCorp operates a sophisticated laboratorynetwork, with corporate headquarters in Burlington, NC,1,800 company operated Patient Service Centers, morethan 10,800 collection sites and over 28,000 employeesworldwide. With scientific expertise in esoteric testing,genomics, clinical and anatomic pathology, LabCorpperforms more than one million tests each day. On De-cember 15, 2011, LabCorp acquired Orchid Cellmark,Inc. (“Orchid”), harmonizing two experienced andhighly-qualified forensics and family relationship labora-tories. This acquisition further expanded LabCorp’s in-ternational presence as Orchid maintains DNA testingfacilities both in the United States and in the UnitedKingdom. LabCorp is pleased to be the first nationalDNA laboratory to offer a 21-marker genetic analysis incombination with our standard double-blind process onevery paternity sample. Parentage/ Relationship testsplay an important role in child support decisions. By uti-lizing these new kits, LabCorp is providing a dramaticincrease in the power to exclude, resulting in more ro-bust results than those routinely found in the industry.

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LaSalle SchoolBooth Number 7391 Western AvenueAlbany, NY 12203Anne Moscinski518-242-4731 x201anne@lasalle-school.orgwww.lasalle-school.org

A respected provider of Child Welfare services since1854, LaSalle offers a continuum of comprehensive be-havioral and educational programming for youth ages10 to 24, ranging from Alternative to Detention services,foster care prevention, out-patient mental health & sub-stance abuse services to intensive residential treatmentfor youth with complex behavioral and psychiatric pro-files. With a rich array of residential services preparingfor family reunification or for APLA, our evidence in-formed practices provide effective interventions. Serv-ices are tailored to respond to youth and familiesstruggling with serious behavioral, safety, or perma-nency concerns. Meeting the demanding standards ofnational accreditation by COA, and holding operatingcertificates from OCFS, OASAS, SED, and OMH,LaSalle is highly regarded as a leader in integratedtreatment and for its compliance with regulatory expec-tations and commitment to best practice.

LexisNexisBooth Number 8Jeff McCutchen518-621-7737

Your mission as a Health and Human Services profes-sional is to make sure that all citizens receive the bene-fits and services they need. But how can you mitigatethe fraud, waste, and abuse of programs?

LexisNexis® Identity and Fraud Detection Solutionshelp government agencies to address and reducewasteful abuse of public funds. Our powerful solutionsintegrate seamlessly at all phases of the entitlementsand benefits process – from eligibility assessment toprovider enrollment and claims processing – to providethe information and insight you need at your fingertips.With fast, secure technologies, your agency can quicklyand confidently confirm identities and assess the risk ofboth individuals and businesses. Our solutions combinebest-in-class data fusion and analytics to efficiently andsecurely analyze seemingly unrelated pieces of dataand quickly identify and connect relevant, meaningfulinformation for a multi-faceted view of your subject.More than 4,000 agencies across the country use ourrobust, flexible tools to prevent identity theft, mitigateentitlements fraud and ensure benefits and services getto the right citizens in a timely manner.

MAXIMUSBooth Number 14Amy KownackAmyBKownack@maximus.comwww.maximus.com

At MAXIMUS, we're passionate about Helping Govern-ment Serve the People. We partner with public agen-cies at all levels of government to provide essentialservices to children, adults, and families in need. Withnearly 40 years' experience in all aspects of humanservices – including child support, workforce and con-sulting – we know how to deliver high-quality, cost-ef-fective solutions that help government agencies fulfilltheir missions. Nearly 11,000 people strong, MAXIMUSis headquartered in Reston, Virginia, and works in all 50states, Canada, Australia, the United Kingdom, NewZealand, and Saudi Arabia. Visit www.maximus.com tolearn more.

MicrosoftBooth Number 12www.microsoft.com/government/en-us/products/Pages/dynamics-crm.aspx

At the heart of every successful business are the peo-ple who make things happen. Microsoft Dynamics de-signs modern business solutions that empowerindividuals with intuitive tools that allow them to do theirbest work. Our proactive, easy-to-use business applica-tions adapt to the way people and systems work, en-abling businesses to rapidly deploy and be forward-looking in an ever-changing world. Founded in 1975,Microsoft is the worldwide leader in software, services,and solutions that help people and businesses realizetheir full potential.

Medical Answering Services, LLCBooth Number 11P.O. Box 11998Syracuse, New York 13218866-371-3881Info@medanswering.com

Medical Answering Services, LLC (MAS), has been pro-viding Medicaid Transportation Management services inNew York State since 2003 and currently provides thisservice in forty-nine (49) New York State Counties. Inthe spring of 2011 the New York State Department ofHealth (NYSDOH) selected MAS as the TransportationManager for the Medicaid Transportation Management– Hudson Valley Initiative. In May of 2013 the NYSDOHselected MAS as the Transportation Manager for theMedicaid Transportation Initiative – Finger Lakes andNorthern New York Regions. MAS’s highly trained staffuses a state of the art software management system,which when combined with our innovative approach,under the direction of policies and regulations devel-oped by Federal, State, and Local government, havebeen the ingredients to substantial government savingsand increased satisfaction of Medicaid Enrollees,Transportation Vendors, and Medical Providers.

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NYS Office of Temporary & Disability AssistanceBooth Number 440 North Pearl Street, 16th FloorAlbany, NY 12243Daria M. Albini, Public Information Office518-474-7718daria.albini@otda.ny.govwww.otda.ny.gov

The Office of Temporary and Disability Assistance(OTDA) is responsible for supervising programs thatenhance the economic security of low-income familiesand individuals. OTDA’s functions include: providingtemporary cash assistance; helping temporary assis-tance recipients enter employment, and other low-in-come workers improve job skills; providing assistancein paying for food; providing residential energy assis-tance; overseeing New York State’s child support en-forcement program; determining eligibility for certaindisability benefits; supervising homeless housing andservices programs; and providing assistance to certainimmigrant populations.

NYS Public Service CommissionBooth Number 173 Empire State PlazaAlbany, NY 12223Patricia Hanley518-474-1540patricia.hanley@dps.ny.govwww.askpsc.com

The primary mission of the New York State Departmentof Public Service is to ensure safe, secure, and reliableaccess to electric, gas, steam, telecommunications, andwater services for New York State’s residential andbusiness consumers, at just and reasonable rates. TheDepartment seeks to stimulate innovation, strategic in-frastructure investment, consumer awareness, competi-tive markets where feasible, and the use of resources inan efficient and environmentally sound manner.

NorthwoodsBooth Numbers 18&19Gold Sponsor • Coffee Break – Thursday 10:30 AM5815 Wall StreetDublin, OH 43017Chris McConnell, Senior Client Executive937-477-1408cmcconnell@teamnorthwoods.com teamnorthwoods.com

Northwoods’ only focus is helping state and countyhuman services agencies increase client service levelsand productivity while cutting costs — allowing them todo more with less. Northwoods’ human services soft-ware solutions are designed around caseworkers andsocial workers, not simply data collection. Our Com-pass® products automate the flow of client and case

information based on how caseworkers throughout theagency need to use it. By providing all the right tools inthe office and the field, Northwoods’ solutions eliminateduplicative work and reduce stress. Time-consumingtasks are automated, helping caseworkers and socialworkers have more time to accomplish their mission:protecting families. For more information, visit team-northwoods.com or follow Northwoods onTwitter @teamnorthwoods.

St. Catherine’s Center for ChildrenBooth Number 2140 North Main AvenueAlbany, NY, 12203William T. Gettman, Jr., Executive Director518-453-6721wgettman@st-cath.orgwww.st-cath.org

St. Catherine’s Center for Children opened its doors inAlbany in 1886 as an orphanage, and has since grownto meet the evolving needs of the community. Today, St.Catherine’s is a leading regional human servicesprovider, offering programs for children and familiescoping with issues of abuse and neglect, homeless-ness, mental health, and trauma. St. Catherine’s offersresidential services for children ages 5 to 13, therapeu-tic foster care programs, a family homeless shelter, aspecial education elementary school, and community-based services designed to enhance and strengthenfamily life. Although St. Catherine’s is affiliated with theDiocese of Albany, the agency is a not-for-profitprovider funded through various health, education, andwelfare programs operated by local, state, and federalentities.

Youth Advocate Programs, Inc.Booth Number 9Stephanie Hart518-651-4297shart@yapinc.orgwww.yapinc.org

YAP is a nationally recognized, nonprofit organizationexclusively committed to the provision of community-based alternatives to out-of-home care through directservice, advocacy, and policy change. Since our found-ing in 1975, our expertise and passion have been inserving deep-end, multi-need, and cross-system youthand families, though we have success across a contin-uum of needs and challenges. We provide safe, cost-ef-fective services to youth and families involved innumerous systems, including the Child Welfare, Juve-nile Justice, Behavioral Health, Developmental Disabili-ties, Education, and Adult Systems. We serve over10,000 families a year in more than 100 programsacross 17 states in rural, suburban, and urban areas in-cluding 25 major metro areas. Since our beginning in1975, 100% of our programming occurs in the homecommunities of the people we serve.

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Hillside Family of Agencies is one of the oldest and most trusted youth and family service organizations. We offer a range of services at locations throughout Western and Central New York, including:

For more information on Hillside services and

hillside.com

Believing in youth and

Focus on what matters most… when it matters most. Focus on the LexisNexis® Program Integrity Solutions for government which can help reduce your agency’s exposure to fraud by detecting and identifying fraud indicators. Agencies currently use LexisNexis to pinpoint potential fraudsters on the front-end with identity verification and authentication capabilities. They also utilize LexisNexis to help them find active beneficiaries that are deceased, had out-of-state primary addresses or pose a severe identity fraud risk.

To learn more, visit lexisnexis.com/government or call 888.579.7638.

A new day. A new way. To fight fraud.

Risk SolutionsGovernment

LexisNexis and the Knowledge Burst logo are registered trademarks of Reed Elsevier Properties Inc., used under license. Other products and services may be trademarks or registered trademarks of their respective companies. Copyright © 2013 LexisNexis. All rights reserved.

At MAXIMUS, we’re passionate about Helping Government Serve the

People® by delivering better solutions for better lives. Our dedicated

professionals partner with state and local agencies to provide

essential services to children, adults and families in need. With

nearly 40 years of experience in all aspects of health and human

services — including child support, workforce and consulting —

we know what it takes to deliver high-quality, cost-effective solutions

that help government agencies fulfill their missions. To learn more

about how our expertise can help your program, come by our

booth here at the NYPWA conference or visit us at maximus.com.

Copyright © 2014

Better SolutionsFor Better Lives

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ALBANY DSS Eric Ehrmann

ALBANY CYF Gail Geohagen-Pratt

ALLEGANY Vicki Grant

BROOME Arthur Johnson

CATTARAUGUS Daniel Piccioli

CAYUGA Elane M. Daly

CHAUTAUQUA Christine Schuyler

CHEMUNG Jennifer Stimson

CHENANGO Bette Osborne

CLINTON John Redden

COLUMBIA Paul Mossman

CORTLAND Kristen Monroe

DELAWARE William Moon

DUTCHESS Robert Allers

ERIE Carol Dankert-Maurer

ESSEX John P. O'Neill

FRANKLIN Lesley Lyon

FULTON Sheryda Cooper

GENESEE Eileen Kirkpatrick

GREENE Kira Pospesel

HAMILTON Roberta Bly

HERKIMER Timothy Seymour

JEFFERSON Teresa Gaffney

LEWIS Stacy Alvord

LIVINGSTON Diane Deane

MADISON Michael Fitzgerald

MONROE Kelly Reed

MONTGOMERY Michael McMahon

NASSAU John Imhof

NYC HRA Kathleen Carlson (Acting)

NYC ACS Gladys Carrión

NIAGARA Anthony Restaino

ONEIDA Lucille Soldato

ONONDAGA DSS Sarah G. Merrick

ONONDAGA CFS David Sutkowy

ONTARIO Eileen Tiberio

ORANGE Anne Caldwell (Acting)

ORLEANS Thomas Kuryla

OSWEGO Gregg Heffner

OTSEGO Joyce Boyd

PUTNAM Michael J. Piazza, Jr.

RENSSELAER Randy Hall

ROCKLAND Susan Sherwood

ST. LAWRENCE Christopher Rediehs

ST. REGIS Amber Montour

SARATOGA Tina Potter

SCHENECTADY Dennis Packard

SCHOHARIE Paul J. Brady

SCHUYLER JoAnne Fratarcangelo

SENECA Charles Schillaci

STEUBEN Kathryn Muller

SUFFOLK John F. O'Neill

SULLIVAN Randy Parker

TIOGA Shawn Yetter

TOMPKINS Patricia Carey

ULSTER Michael Iapoce

WARREN Suzanne Wheeler

WASHINGTON Tammy DeLorme

WAYNE M. Josh McCrossen

WESTCHESTER Kevin McGuire

WYOMING David Rumsey

YATES Amy Miller

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2013 NYPWA Board of DirectorsNYPWA OFFICERS

President – Kira Pospesel, Greene County1st Vice President – Carol Dankert-Maurer, Erie County

2nd Vice President – Michael Fitzgerald, Madison County3rd Vice President – Arthur Johnson, Broome County

Treasurer – Eileen Kirkpatrick, Genesee County Past President – David Jolly, Orange County

NYPWA BOARD MEMBERS BY JUDICIAL DISTRICTRobert Doar – District I, II, XI

New York, Bronx, Kings, Queens, Richmond

Randy Hall– District IIIAlbany, Columbia, Greene, Rensselaer, Schoharie, Sullivan, Ulster

Tammy DeLorme – District IVClinton, Essex, Franklin, Fulton, Hamilton, Montgomery, St. Lawrence, Saratoga,

Schenectady, Warren, Washington

Laura Cerow – District VHerkimer, Jefferson, Lewis, Oneida, Onondaga, Oswego

Shawn Yetter – District VIBroome, Chemung, Chenango, Cortland, Delaware, Madison, Otsego, Schuyler, Tioga,

Tompkins

Eileen Tiberio – District VIICayuga, Livingston, Monroe, Ontario, Seneca, Steuben, Wayne, Yates

Vicki Grant – District VIIIAllegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans, Wyoming

Susan Sherwood – District IXDutchess, Orange, Putnam, Rockland, Westchester

John Imhof – District XNassau, Suffolk

Kelly Reed – At LargeMonroe

Paul Brady – At LargeSchoharie

NYPWA Staff & CounselSheila Harrigan, Executive DirectorBeth Keitel, Conference Coordinator

Nicole Gee, Administrative CoordinatorRick Terwilliger, Director of Policy & Communications

Margaret Burt, Esq., Counsel to the NYPWA

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Connect with us: Brian Lafountain, CPA, CFE | blafountain@bonadio.com | 585.249.2717Timothy Ball, CFE | tball@bonadio.com | 585.249.2756

Big firm capability.Small firm personality.

When it comes to the business ofgovernment, we’re a CPA and management

consulting firm that’s all business.

bonadio.com |

Audits | Regulatory Compliance | Internal Control

Fraud Investigations | Risk Management

As used in this document, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

Copyright © 2013 Deloitte Development LLC. All rights reserved. Member of Deloitte Touche Tohmatsu Limited

A bright future for HHSSeeking better results in health and human services? Our solutions enable integration, innovation, and

efficiencies. Bringing you closer to achieving your vision. And reaching the outcomes people need.

Learn more at www.deloitte.com/us/state