HCM Cloud Case Studies

Dell’s HCM Cloud EvolutionDiane PaquetDirector, HR Business Architecture and Technology

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Dell business units design products, solutions and services that work “better together” to meet customers’ needs.

Optimized enterprise

Dell Enterprise Solutions help customers realize an optimized enterprise with data center solutions that are easier to buy, use and grow.

Business-class connected solutions

Dell Client Solutions provide commercial customers and consumers with a complete range of highly reliable, secure and manageable solutions to help them achieve in work and play.

Flexible, next-gen services

Dell Services and Dell SecureWorks offer a comprehensive portfolio and access to more than 42,000 professionals in over 90 countries.

Value-added software

Dell Software offers scalable, integrated business and enterprise software to make it easy to secure and manage networks, applications, systems, endpoints, devices and data.

• Data center solutions• Servers• Storage• Networking• Management• Applications/

workloads

• Tablets• Laptops• Workstations• Desktops• Thin and cloud clients• Peripherals

• Proactive support• Consulting/

deployment• App/cloud/managed• BPO• Innovation• Security

• Data center/cloud• Data backup and

recovery• Information

management• Mobile workforce

management/BYOD• Security

Global Marketing

Hortolandia

Lodz

Chennai

Chengdu

Xiamen

Penang

Cork

Austin / Round Rock

NashuaEden Prairie

Aliso Viejo

PortlandSilicon Valley

Moscow

NoidaBangalore

Tel Aviv

St. Petersburg

Shanghai

TaipeiZhuhai

Design Centers

Manufacturing

Solution Centers

More than 100,000 Dell employees around the world serve customers wherever they need us.

Santa Clara Chicago

Mexico City

Austin

New York

Washington D.C.

Dubai

Tokyo

Singapore

Frankfurt

Bracknell (Satellite Site)

Paris

Limerick

Sao Paulo

Sydney

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North America40,000

Latin America8,000

EMEA17,000

APJ43,000

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Dell’s HR Cloud Evolution

• Moving from paper to process automation

• Largely home grown solutions• Very siloed solutions• First exposure to SaaS with

Recruiting

Horizon 1

Process Automation

Time

Bu

sin

ess

Focu

s

Horizon 2

Process Convergence

• Replacement of home grown tools with “industry standard” solutions.

• Integrated talent management suite

• Expanded Cloud Footprint, but Core and Reporting remain on premise

• Primarily focused on HR processes

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Dell’s Oracle Cloud FootprintD

ell/O

racle

Tim

elin

e

2004

Originally hosted on

Dell Servers, quickly

moved to SaaS

18 month phased

delivery in 63 countries

and 7 CS languages

Taleo Recruiting

2013

Social Sourcing

Connecting social media with the ATS.

Highest utilization in

the US, India, and Panama

Chose Top Provider,

not lowest cost

2009

US cost savings alone

proved biz case

Taleo Onboarding

Electronic signature

and electronic document

collection. US, Panama,

Mexico, Brazil,

Canada, India

2011

Integrated talent

management suite

provided seamless

experience from

candidate to new hire.

Solution implemented in 15 weeks

Taleo Performanc

e

Very rapid user adoption

2015

First exposure to the Fusion

platform.

Ability to implement

an individual module was

highly desirable.

Fusion Comp

Industry leading

compensation capability.

Leveraging the reach of

Dell Employee’s networks for

sourcing.

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• Moving from paper based to process automation

• Largely home grown solutions• Very siloed solutions• First exposure to SaaS with

Recruiting

Dell’s HR Cloud Evolution

Horizon 1

Horizon 2

Horizon 3

Process Automation

Process Convergence

Business Enablement

Time

Bu

sin

ess

Focu

s

• Replacement of home grown tools with “industry standard” solutions.

• Integrated talent management suite

• Expanded Cloud Footprint, but Core and Reporting remain on premise

• Primarily focused on HR processes

• Talent Supply Chain and Workforce Planning rising in importance

• Business processes are crossing functional boundaries

• End-to-end solutions are required to support business functions

• Leadership expects speed and agility when delivering solutions

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The Next Chapter

Driving Business Strategy

The next chapter in HCM evolution is move beyond simply supporting HR processes and programs but to focus on driving business strategy. We believe an integrated cloud based HCM solution is the key to that strategy.

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Long Term Company Performance

Driving business strategy.

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Business Enablement

Enabling the Dell business to achieve it’s full potential by driving business performance

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Dell’s People Strategy

Dell’s people strategy is outcome-focused to accelerate company performance.

HCM as an Enabler of:

• Drive breakthrough performance and simplify what we do

• Make it easier to do great work

• Solve challenges faced by our customers, our business and our company

• Inspiring our people to help our customers and business achieve full potential

• End-to-end workforce planning capability

• Analytics to drive better business decision making

• Improved user experience and expanded self-service

• Process rigor for improved cost management and error reduction

• Managing the overall Talent Supply Chain

• Driving sales productivity

• Driving services profitability

• Preparing to meet the needs of the Workforce of 2020