HCL Process

8/10/2019 HCL Process

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HCL Process

Date2ndDecember14

VenueSNU Campus

Process Details

o

Submission of the assignment, self-assessment and summer placement preference (

detailed below) to be done by each of the participating candidates individually as soft

copy to the mail [email protected] latest by 1 December14 , 6.30 pm

O On 2nd

December, each candidate to present their self-assessment in a Group

Discussion format followed by peer and panel assessment on the same

O

Post that, each candidate to do a 5 minute presentation on the chosen topic to the

group and the panel

O Feedback by Panelists

Submission details (To be done as soft copy by 1 [email protected])

Part 1 : Do a self-rating on the following 3 parameters on the 4 pointer scale of

Beginner/Practitioner/Expert/Master along with citing an evidence of an event where such a

behavior was exhibited such that it substantiates the self-rating given( evidence of behavior

exhibited to be preferably from last 6 months , if not , then from last 2 years)

Parameter

Self-Rating on the following scale -

Beginner / Practitioner/ Expert/ Master

Evidence

1.

Door Opening Expert Door opening capabilities

basically means how good a

person is in breaking the ice,

communicating their ideas,

convincing others, marketing

and selling skills and how one

resolve the conflicts, these are

very important characteristics a

good leader should possess.

Instances where I have showedfew of these qualities are

mentioned below:

1.

After groups were

divided in 1stTrimester,

after first few activities

which we performed

together, my group
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decided that I should

mostly play the role of

Devils Advocate, as I

always have a different

viewpoint, so to

convince others of my

idea/viewpoint, I use to

play the role of Devils

Advocate when others

where presenting their

ideas, there was no

criticism of any idea, just

that I used to keep an

asking questions to get

more in depth

knowledge and

information about idea,

this way it helped ourgroup to come out with

more refined,

researched and

informative idea and we

were always ready with

answers for most of the

question anyone can

ask. Also while putting

forward my view, I used

to make sure that I give

complete informationand convince each and

every member of my

group with my reasons,

if anyone was not

convinced I used to go

back and do more

research about the idea,

come back and present

my new findings, this

used to continue till the

time everyone was

convinced of my idea.

One such instance was

when we were doing

Camera Assignment in

DTI, where others

misunderstood the

instructions and after lot

of discussion I was able


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to convince the

members that what I

have understood is

correct and same needs

to be followed. Even if

my idea was rejected at

initial stage I was never

heart-broken as I knew

it was for the

betterment of group as

a whole.

2.

On Shogi Leadership

Practicum, during Mind

Field activity, our group

have few biases in our

mind and we made our

strategy accordingly, but

after sometime whenwe were unable to

implement our strategy,

I convinced our group to

re-think of our strategy

and come up with a new

strategy where the roles

of individuals were

redefined, there were

conflicts and opposition

for my view, but I was

successful in resolvingthe conflicts and

convincing them that it

was the need of the

hour, after which we re-

strategize and new roles

were assigned to various

members based on their

capabilities and not on

some pre-conceived

notions and biases.

3.

2.

Bringing Change

Practitioner

The only thing which is constant

in Life is Change and one should

always be ready to embrace the

change and also try to bring

change in themselves, others

and in process if required.

Before joining SNU, during my

working days with HCL I have


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bought changes in many of the

process but I always used to

hesitate to bring about the

change, I used to think a lot

before conveying the change

which can be bought for the

betterment, but after joining

SNU, I have gained confidence

and I constantly try to bring

about change wherever possible

and that too with confidence.

Few instances which proves my

point are as follows:

1.

During 1st

Trimester,

after the groups where

formed, our group

decided to keep one

leader who will take allthe decisions and others

have to follow the same,

the leader will decide on

each action steps,

project idea and others,

this is where I went

against the group and

asked them not to

follow this approach as

this may lead to conflicts

and misunderstanding. Ichanged the complete

process of our group

and complete removed

the concept of one

leader and made sure

that each and every

member participates in

each and every activity

of project/presentation

starting from Idea

generation to

implementation. The

complete decision

making process was

changed where initially

only one person took a

decision, but now the

decision was made on

consensus, yes there


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was few conflicts during

decision making, but

those where

constructive conflicts

which only improved the

idea and the outcome of

the decision.

2.

The biggest change

which I bought was

during my working days

in HCL, where I was part

of Xerox project in QA

(Testing) department.

The process followed for

new joiners was that

they were just given one

complete overview of

the project and 2 days ofHands On Experience,

but they were never

explained each and

every component of

printer, the use of each

and every function, so

there used to be many

errors which use to

make clients upset. So I

came up with the new

process, where each andevery new joiners will

have In-Depth training

for 1 week, followed by

Hands on Experience for

2 weeks where they will

understand functionality

of each and every

feature and finally there

will be an assessment

and only after clearing

the assessment they will

be allowed for actual

execution. This change

in process was

appreciated by all the

senior managers in HCL

and it improved the

quality of output we

were providing to clients


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which in turn made

clients happy.

3.

One and biggest change

which I feel I have

bought is not in others

or in process but in

myself. I used to be very

introvert who never

used to speak much

even if I knew the

answers or never used

to ask doubt, I used to

be afraid of doing

presentations, but after

joining SNU, I have

changed a lot on that

front and have started

actively participating inclass discussions and

started asking doubts to

professors, my

confidence has

increased in public

speaking and in doing

presentations. I have

improved a lot, but still

there is a scope to

improve and I am very

sure in very near future Iwill be a good orator

and public speaker.

3.

Creative problem

solving

Expert

Creative problem solving is one

of the most important quality a

business leader/manager should

possess. This is the factor which

differentiates a good leader

from a normal leader. Instances

where I have proved that I have

good creative problem solving

quality/techniques are as

follows:

1.

While performing

marshmallow activity

in DTI, where each

group was supposed to

make tower using

spaghetti and then

placing marshmallow at


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the top, our group

started trying out

various models without

thinking too deeply

about each model and

its consequences, that is

when I stepped back for

few minutes made a

rough sketch and tried

out few models, tried

various combinations,

studied various

consequences and

finally came up with a

model and convinced

my group to use the

same model, we started

with basic and aftereach step(level), I asked

my group to place

marshmallow at the top

and check if spaghetti

can hold the weight of

marshmallow, if not

then we increase the no

of spaghetti at the base

and try again, this way

we made 3 levels of

spaghetti which wasbetter than most of the

other groups. In this way

I was able to solve the

problem creatively using

incremental prototyping

model.

2.

When we were asked to

submit a Marketing

research proposal for

marketing project, there

was lot of differences in

opinion as to which

method we should

follow and why, each

and every member had

different opinion, so I

convinced my group

that selecting method

was not an important


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criteria here and first

and most important

thing we need to do was

to know the objectives

of research, I came up

with detailed objectives

which we will be

achieving from this

research and for each

objective then I selected

the method to be

followed for research. In

this way we were able

to achieve multiple

objectives of research

and at same time use

method which is

appropriate forparticular objective.

3.

During the Shogi

Leadership practicum,

for one of the activity

Giant Ski, where other

groups tied their legs to

the plank, our group sat

down together,

discussed on the various

options available,

whether to tie our legsor to keep it free and

what will be the impact

and consequences of

both, and finally I

decided that best way

will be to keep our legs

free as that will reduce

the turnover time while

returning back.

Please refer the following description of proficiency levels while doing the self-rating

Part 2: A presentation (Not exceeding 5 minutes) on 1 of the following topics

1.

Compare and contrast business and management models in B2B and B2C companies (ExampleIn

the areas of Production, Sales and Marketing, Capital Management, R&D/Innovation, M&A, People

practices etc...)


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2.

An instance/example of an Interesting Commercial Deal that has made business possible

between 2 parties (Give details like pricing and costing models used, what made it unique etc...)

3.

Imagine you are customer CIO/CTO in 2017 and create inputs you will look for in a RFP/RFI

document ( ExampleYou are the CIO of Sony/Panasonic in 2017, articulate your business context,

competition landscape, business problem you are intending to solve through this IT project etc)

4.

Management accounting models in IT Services

5.

Big Bet areas and relative analysis of organization and competitive landscape ( ExampleSelect 2 to

3 areas that show huge growth potential for in near future ( 2-3 years from now) esp. from the

perspective of an IT services company, compare the strengths and weaknesses of the different IT

companies wrt to these big bet areas)

Part 3: Summer Placement Preference

Preferred area/function for summer placement (Mention 2 in the order of preference)

1. Marketing/Pre-Sales

2.

Strategy Development

Preferred location for summer placement (Mention 2 in the order of preference)

1. Mumbai

2. Noida

Documents

HCL Process