HCL in theHi-Tech Industry

Marketing, Sales and Service

Accounts

Human Resources

Admin/ IT Support

R&D and Engineering

• Serving semiconductorOEMsandcomponentsuppliers,consumerelectronics,serversandstorage,networkandtelecomOEMs,ISVsandInternetandonlinecompanies

• Participationacrosstheproductdevelopmentlifecycle–EMS,foundries,components,systems,software,andOEM

• Software and hardware product engineering, instrumentation, factory automation, voice and data communication,andengineeringdesignservices,completemaintenanceandsustenanceoftestercontrolandapplicationssoftware,end-to-endproductdevelopment for components, instrumentation, embeddedengineeringandhardwaredesign –including integrated engineering

Hi-TeCH Value+ SolutionS

UndersTanding THe induStry

Hi-tech domain expertise

Breadth of offerings

SupplierEcosystem

DistributionEcosystem

Customer

Manufacturing

SRM,CRMTechnicalHelpdesk, Customer

Service DeskContent Management, Business Intelligence DataWarehousing

Human Resources, Finance and Accounting

IntegratedHardware,Embedded,MechanicalandSoftwareEngineering

EngineeringChangeManagement, Compliance Engineering,ValueEngineering

SupplyChainLogistics

ManufacturingProductPlanningSCM

Core Business Applications

InfrastructureManagementandBusinessProcessOutsourcing

VerticalEnablers,Highlights

VerticalExpertiseSnapshots

5ofthetop10Semiconductor

companies

SEMIMember,EDAToolPartnerships

1500DomainTrained Engineers

FoundryPartnershipsfor

end-to-end solution

ProductEngineeringfor1.ManufacturingEquipment,2.ESL,Frond-end, Back-end, RF, Custom

LSIdesign

Semiconductor telecom oeMStorage and

ServersConsumer electronics

iSVs

ReferenceBoard/ProductDesignandLimited

Manufacturing

PlantAutomation/MESservicesfor

Fabs

5ofthetop10Telecom companies

4ofthetop10Storage companies

800engineers,10customers

4000professionals,6ofthetop10ISVs

3000Engineers

Presenceacrossthetelecomvaluechain

800Engineers

Expertiseacrossstorage landscape,

SNIA partner

FocusonUsabilityand Ergonomics,

Advanced Industrial Design practice

VastrepertoireofmultimediaIP-

softwareandDSP

OnDemandTestLabs

FullISVBusinessSpectrum impact

- Engineering, ProfessionalServices,VerticalSolutions,Tech

Support, SAAS

ProductEngineeringforEnterprise/InfrastructureEquipment

OSS/BSSsolutionDevelopment/

Integration

NetworkManagement Software

Development

IMS/ NGN solutions&Product

Engineering

ProductEngineeringforStandaloneandnetworkedstorage

products

Storage Management Software

Development

Storage Applicatiions Development

VirtualizationSolutions

Engineering

EDGE - Converged ExperienceSolutions

Productengineering:Mobiles/handhelds,

Multimedia equipment, Home Networking,Printing

and Imaging

DSPengineeringandimplementation

Interconnectivitysolutions

FullLifecycleDevelopment forEnterprise,

InfrastructureandInternetSoftware

Vendors

LegacyModernization

Micro-vertical ExpertiseinERP,

CRM,Security,HCMTelecom, Financial

Services

• Thrivesonconstantinnovationofnewanddisruptivetechnologies,andconceptsandproducts

• Facinggreatchallengesininnovationanddifferentiation-managingcostswithwafer-thinmargins

• Shortshelflifeoftechnologyproducts-puttingsignificantpressureonproductengineers

• Collaborativeworkingofglobalteams-importantparameterforsuccess

• Key focus areas - network applications, software and security, product life cycle management from concept todevelopment,anddeploymenttooperationstomarket

Challenges

• Quicklyadaptingwithoutcompromisingoperationalefficiencydespiteinevitablemarketconditionchangesandtechnologyinnovations

• Streamlininggeographicallydispersedoperationsandimprovingprocessefficiency

• Timefactors-timetomarket,andleadtimetodeliver

• Customersatisfaction-Providingstandardizedcustomerexperienceacrossallchannels,enablingincreaseincustomerloyalty

• Buildingnewproductofferingsandpricingmodels

• Collaborationbetweenemployees,partnersandcustomers

• Legacyapplicationmigration

HCl – Here to help• Over30yearsexperience

• 210+globalcustomersincluding50Fortune500customersacrossUSA,Europe,APACandJapan

• Largestverticalcomprising31%ofrevenues

• 50+filedpatents

• End-to-endITservicesandsolutions-ADM,ASM,InfrastructureManagementandOperations,BPO

• EngineeringandR&Dservicespracticeconstitutesapprox.23%ofalloutsourcedR&Dservices

• Leading hardware engineering services company in concept to manufacturing with focus on industryleading value offerings - RoHS, WEEE, EMI / EMC / ESD, prototyping, manufacturing, BOM optimization,PCBre-design,testingandindustrycompliances

• Productengineeringheritagedatingbacktothelate70s-developedourfirstindigenousmicrocomputer

• FirstcertifiedpowerPCdesigncenteroutsideanIBMbusinessunit

• FirstIndiancompanyawardedFrostandSullivan’s2005‘CustomerValueEnhancementAward’inthesemiconductordomain

• FirstIndianservicescompanytosetupcomplexinfrastructureforitscustomers–e.g.Class10000cleanroomforhousingtools,advanceATElab,etc

• Activecollaborationwithleadingindustrybodiesandforums-SEMI,ISMI,power.org,ARM,Microsoft(formanufacturingsolutions and as a GSI partner)

• Offerings - Enterprise IT solutions, Infrastructure Management and BPO to the CIO organization, and R&D andtechnologyservices(bothsoftwareproductengineeringandintegratedservices)totheCTOorganization

• DeliveredtrillionsofdollarsworthofIPsforcustomersoverthepast15years

a highly trained manpower base at the india development Centre coupled with knowledgeable support in this rare domain of semiconductor testing has made our decision to expand the relationship with HCL, an easy one. i believe there are very few companies in the world where this skill set and level of commitment can be found. We are very happy to partner with HCL.

a leading test automation equipment company

The professional and on-time work HCL delivered over the last months made me feel confident that our decision to go along with you was absolutely right

director, SaP application engineering, a leading distributor of technology products, Germany

Testimonials

Software engineering services

A leading semiconductor supplier partnered with us toreduce downtime, increase sensitivity, and improve theuserinterfaceandthroughputofitswaferinspectiontool,using alternate technologies and advanced algorithms.We enhanced the existing software and implementedthe features while maintaining the quality and efficiencybenchmarksetby theclient.Results:Drastically reduceddevelopmentcosts.Quickrampupandresourceallocationwithoutaffectingcriticalschedules.Theclientreliesonouroffshoreteamforfutureproductdevelopment.

Product lifecycle Services

A leading supplier of Automated Test Equipment (ATE)approachedusforlifecycleservicesthatincludedreducingtest development time, maintenance, product sustenance andnewdevelopment,software/hardwaresupport for itsend-customers, and implementing a disaster recoveryplan.Weestablishedadedicatedcenterwithalargelabfortesting under various conditions, and provided dedicated and trained resources tomeet time-to-market demands.Results: Cost effective optimum onsite/offshore teamtrainedforquickadaptationandresponsetobothcriticalandlong-termneeds,resultinginbetterROI.

Factory performance evaluation and CiMP upgrade

A leading foundry based in Malaysia serving top-tiersemiconductorcompanies, approachedus for a solutionto overcome low productivity levels due to productionhalts,outagesandsuddendropsinproductionthroughput.Weanalyzedthefoundryanditsshopfloorsystems,andrecommended and performed the necessary upgrades.Results: Diverse product/application teams took care ofupgradeimpactsonwidevarietiesofapplicationsensuringsmooth transition, which increased throughput andprovidedmeasurableproductivitygains.Thefoundryhasastableproductionenvironmentwithatestbedtoevaluateany application dependencies. Upgrades were primarilycarriedoutfromoffshore,furtherreducingthecost.

360o Partnership

Foragloballydominantindependentsoftwarevendor,weare theproductengineeringpartner, ITservicesprovider,alliancepartnerforprofessionalservices,aswellasOEMpartnerforproductsales.Wehavemorethan1000peopleworking with our ‘skin-in-the-game’ philosophy in over90 different value-based, metrics driven engagements.Results:Productengineeringownershipacrossmorethan10productlines,ITsavingsofover$10Mannually,globalservicesrevenueof$500M,developmentof3to5assetseveryyear,$85Mlicenserevenue.

Case Studies

PeoPle in aCtion THe Hi-TeCH Team

industry Focus

Semiconductor, Consumer Electronics, Servers and Storage, NetworkandTelecomOEMs,ISVs

domain expertise

• Leadersin hi-tech-Over30yearsofR&Dandengineeringexperience–thelongestintheindustry

• 12000+engineeringandtechnologyconsultants

• 50,000man-yearsexperiencein application development and enterprise application services

• Micro-verticalizationstrategyfordeeperdomainunderstandingandleadership

• Multi-servicedeliveryengagements

• Investmentin15IPsandFrameworksacrosshi-techsegments

• Infrastructure–Labs,Simulators, Development and Certification

Partnerships and alliances

• INTEL

• Symbian

• FDA

• SNIA

• FileNet

• Mapics

• Macromedia

• KANA

• Documentum

• NetworkProcessingForum

• Synopsys

• C-Port

• AgereSystems

• Cadence

• IBM

• ARM

• AMCC

• VERITAS

• VeriTest

• Oracle

• Microsoft

• Mercury

• Symantec

unique Business Models

• Risk-RewardSharing

• OutputBasedPricing

• JVs

Comprehensive services across the ecosystem

• EnterpriseTransformation

• ProductEngineeringand Development

• SystemIntegration

• ITServices,Management and Operations

• BPO

• InfrastructureServices

Certifications

• ISO9001:2000; ISO13485

• CMMLevel4/5

• AAMI-SW68

• EN14971

• AS9100

• SPICEL3

• Compliance–DFR,FDA, MDD, FAA, DO178B,DO254,BS7799

210+ global customers

5 of the top 10 semiconductor equipmentmanufacturers

3 of the top 5semidesignfirms

7 of the top 10ISVs

3 of the top 5 Internet companies

sUCCess StorieS

• experience – Over30years

• Customers – 210+globallyincluding50Fortune500customersacrossUSA, Europe,APACandJapan

• team – 12000+engineeringandtechnologyconsultants

• Micro-verticals – Semiconductor, Consumer Electronics, Servers and Storage, NetworkandTelecomOEMs,ISVs

• Services – EnterpriseTransformation,ProductEngineeringandDevelopment,SystemIntegrationITServices,ManagementandOperations,BPO,InfrastructureServices

• iPs – 50+filedpatents

• Partnerships – INTEL,Symbian,FDA,SNIA,FileNet,Mapics,Macromedia,KANA,Documentum,NetworkProcessingForum,Synopsys,C-Port,AgereSystems,Cadence,IBM,ARM,AMCC,VERITAS,VeriTest,Oracle,Microsoft,Mercury,Symantec

• Certifications – ISO9001:2000;ISO13485,CMMLevel4/5,AAMI-SW68,EN14971,AS9100,SPICEL3,Compliance–DFR,FDA,MDD,FAA,DO178B,DO254,BS7799

HCL’s Hi-TeCH Team iMPaCtinG tHe World

| 90000 people | 31 countriesHcl tecHnologies: $6.2bn

THe WorLd is noTiCing SoMetHinG unique aBout HCl

The‘EmployeesFirst’philosophyatHCL,thefirstsucharticulationintheITIndustry,isatthecoreofoureffortstoprovideouremployeeswithaworkenvironmentandculturethattheycantakepridein.

iT is eMPloyeeS FirSt

employees First.

Whenyouchannelizetheenergiesof90,000employeesandpouritintoafunnel,yougetapotentconcoctiongushingoutoftheotherendthatwillsendyourcompany’senginesracing.

WecallthistheEmployeesFirsteffect.

www.hcltech.com

HCL’sEmployeesFirstisanewandradicalmanagementphilosophywhichwillcatchonwiththeworldsoonerorlater

HonoredwiththeForresterGroundswellAward2011inthe‘Management–InnovativeSystems’categoryfor‘ValuePortal’–anemployeeideaexchangeplatformwhereemployeescollaborate,innovateandleadtheimplementationoftheirideastodelivervaluetoHCL’scustomers

DardenSchoolofBusinesshasdoneacasestudyontheimpactcreatedbyHCLthroughits“EmployeesFirstCustomersSecond” practice

HarvardBusinessSchoolteachesaboutHCLasacasestudyonbusinesstransformationhighlightingtheEmployeesFirst initiative

OneofBritain’sTopEmployersforthe 5thConsecutiveYear

HCL’sEmployeesFirstand‘democratization’ofmanagementconceptcould‘bringaboutacorporaterenaissance’

ExclusivereportonEFCSrecognizesthatthisphilosophyempowersHCL’sfrontlineemployeestomakedecisionsandtakeactionsforthebenefitofcustomers

Gartner

Rankedastheworld’sMostInnovativeCompanyforitsworkforcepractices

PublishedbyHarvardPress,employees First, Customers Secondisadmiredbyglobalthoughtleaders-TomPeters,TonyHsieh,GaryHamel,JudyMcGrath,RamCharanandVictorK.Fung;Ranked

No.17ontheBestSellerlistin800-CEO-READ;Listedamongstthe‘BestBusinessBooksof2010’bytheLibraryJournalofAmerica;RankedNo.7onAmazonUK’slistingof‘BestBusinessBooksof2010’.

PublishesaCaseStudyrecognizingthebusinessvalueofHCL’sEmployeesFirst- “ForHCLcustomers,improvedengagementandemployeepassiontranslatesintogreaterflexibility,proactiveinnovation,andadesiretodotherightthingforthecustomer,regardlessofwhattherulesmightsay”, itsays.

WinstheAsianHumanCapitalAward2011forinnovativeandimpactfulpeoplepracticescenteredontheEmployeesFirst,CustomersSecondphilosophy

Forthefourthtimeinarow,WorldBlulistsHCLasoneoftheMostDemocraticWorkplacesintheWorld

AcknowledgesHCLTechnologiesastheworld’smostmodernmanagement

HCLisalsotheonlyAsiancompanywhoseCEOfeaturedonFortune’s‘DreamTeam’

HCLisintheElite“Thinkers50”List