HBM224N Global Logistics Management Unit Outline S2 2 2010

8/8/2019 HBM224N Global Logistics Management Unit Outline S2 2 2010

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Swinburne University of Technology, 2008Except as provided in the Copyright Act 1968, this document may not bereproduced in any form without the written permission of the University.

Faculty of Business & Enterprise

Higher Education Division

Unit of Study Outline

HBM224N

Global Logistics Management

Semester 2, 2010

Version date (6 August, 2010)


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Table of contents

Unit of Study Outline .................................................................................................. 3Teaching Staff ............................................................................................................ 3Aims 3Learning Objectives .................................................................................................... 3Content ...................................................................................................................... 3Key Generic Skills for this Unit of Study ..................................................................... 4 Learning and Teaching Structure ............................................................................... 4

Lecture Program _________________________________________________________ 4Tutorial Program _________________________________________________________ 5Tutorial Sessions _________________________________________________________ 6

Resources and Reference Material ............................................................................ 7Other References and the Library ____________________________________________ 7Unit website _____________________________________________________________ 7

Assessment................................................................................................................ 7a. Assessment Task Details: ________________________________________________ 7b. Participation Requirements _______________________________________________ 9c. Minimum Requirements to pass this Unit of Study: ____________________________ 9d. Assessment Criteria: ____________________________________________________ 9e. Submission of Assignments: ______________________________________________ 10f. Extensions and Late Submissions: _________________________________________ 10g. Assessment Results:____________________________________________________ 10h. Groupwork Guidelines: __________________________________________________ 10i. Email Communication ___________________________________________________ 10j. Plagiarism: ____________________________________________________________ 10k. Assessment and Appeals Policy and Procedure ______________________________ 11

Ethical Conduct at Swinburne .................................................................................. 11Blackboard Site for this Unit of Study ....................................................................... 12Student Feedback: ................................................................................................... 12

Safety Standards and Conduct Requirements: ......................................................... 12Special Needs .......................................................................................................... 13


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Unit of Study Outline

Unit of study code HBM224N

Unit of study name Global Logistics Management

Teaching Term/Semester & Year Semester 2, 2010

Contact Hours (hrs/wk) or total contacthours Lectures (2 hrs X 12 weeks) = 24 hoursTutorials (1 hr X 12 weeks) = 12 hours

Total contact hours = 36

Prerequisites Nil

Corequisites Nil

Credit Points 12.5

Teaching Staff

Name Role Campus &Room No.

PhoneNo.

Email Address ConsultationTimes

Mr. ChandanaHewege

Unit of StudyConvenor/Lecturer/Tutor

AGSE 337 92148842 [email protected] Appointmentthrough email

Mr. RickLaferriere

Lecturer / Tutor [email protected] Appointmentthrough email

Aims

This unit aims to provide students with the knowledge and skills to enable them to understand andapply the concept of logistics management and how it fits within overall global supply chainmanagement system. This unit will particularly focus on global logistics processes such as demandmanagement, order management, inventory management and transportation, and logisticperspective of the supply chain management.

Learning Objectives

After successfully completing this unit, you should be able to:

1. Describe the processes of logistics from a global supply chain managementperspective

2. Apply their knowledge of logistics intermediaries to effectively manage supply chains

3. Evaluate the advantages and disadvantages of the location of different facilities in aglobal context

4. Evaluate the tangible and intangible resources required for effective supply chaindecision making

5. Coordinate logistics activities across supply chains

6. Choose between different options for effectively delivering logistics services

7. Introduction to supply chain management and logistics

Content

Role of logistics in supply chain

Global dimensions of supply chain

Supply chain relationships


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Supply chain performance measurement and financial analysis

Supply chain technology- managing information flows

Demand management

Order management and customer service

Managing inventory in the supply chain

Transportation-managing the flow of the supply chain

Distribution-managing fulfilment operations

Supply net work analysis and design

Sourcing materials and services

Operations-producing goods and services

Managing reverse flows in the supply chain

Key Generic Skills for this Unit of Study

You will be provided with feedback on your progress in attaining the following generic skills:

teamwork skills,analysis skills,problem solving skills,communications skills,ability to tackle unfamiliar problems, andability to work independently

Learning and Teaching Structure

2 hours lectures and 1 hour tutorial per week.

In a Semester, you should normally expect to spend, on average, twelve and a half hours of totaltime (formal contact time plus independent study time) a week on a 12.5 credit point unit of study.

In a Term, you should normally expect to spend, on average, twenty five hours of total time (formalcontact time plus independent study time) a week on a 12.5 credit point unit of study.

Lecture Program

The following schedule is subject to change based on the scheduled class activities including fieldtrips:

Week Topics Readings (Coyle etal. Text)

1

(11/08/10)

Introduction to the unit & Supply chainmanagement: an overview

Chapter 1

2

(18/08/10)

Role of logistics in supply chains Chapter 2

3

(25/08/10)

Global dimensions of supply chains Chapter 3


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4

(01/09/10)

Supply chain relationships or

Supply chain performance measurement andfinancial analysis

Chapter 4 & 5

5

(08/09/10)

Supply chain technology managing informationflows

Chapter 6

6(15/09/10)

Demand managementOrder management and customer service

Chapter 7 & 8

BREAK

7

(29/09/10)

Field Trip to Global Standard One Chapters 9 & 10

8

(06/10/10)

Managing inventory in the supply chain

Transportation managing the flow of the supplychain

Chapters 11

9

(13/10/10)

Quiz 1

Distribution managing fulfilment operationsSupply chain network analysis and design

Chapter 11

10

(20/10/10)

Field Trip to Port of Melbourne Chapter 12, 13

11

(27/10/10)


Managing reverse flows in the supply chain

Review of Chapters 1-15

Chapter 15

12

(03/11/10)

Quiz 2

and Reflection

Tutorial Program

Week Tutorial Topic Case Study

(*Examplesand options)

Tutorial Reading(Coyle Text)

1

(11/08/10)Introduction to the unit. Assignment ofgroups

2(18/08/10)

Supply chain management: anoverview

Case 43:

Kimberley Clark

Chapter 1

3

(25/08/10)

Role of logistics in supply chains Case 42: Walmart

Case 1: Indias

logistical challenges

Case 6: 3PL Needs

Chapter 2

4

(01/09/10)

Global dimensions of supply chains Case #16 WyomoGrocery Buyers'Cooperation

Chapter 3


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Case #21 Let ThereBe Light LampShade Company

5

(08/09/10)

Supply chain relationships

Case Analysis due

Chapter 5 Reviewquestions

Chapter 4 &Discussion onField Trip/Report

6

(15/09/10)

Supply chain performancemeasurement and financial analysis

Case #25 AeroLogistics

Chapter 5

Break

7

(29/09/10)

Supply chain technology managinginformation flows

Tute replaced byfield trip

Chapter 6

8

(06/10/10)

Demand management

Order management and customerservice

Field Trip Reflection

Case 46: 7-11

Chapters 7 and 8

9(13/10/10)

Discussion on Midterm Quiz/TestManaging inventory in the supplychain

Final assignmentreview

Discussion onCompanies

Chapter 9

10

(20/10/10)

Transportation managing the flow ofthe supply chain

Distribution managing fulfilmentoperations

Tute replaced byfield trip

Chapters 10 & 11and

Major Assignment

11

(27/10/10)

Supply chain network analysis anddesign

Field Trip Reflection

Trans. Case (TBD)

Chapter 12

12

(03/11/10)


Managing reverse flows in the supplychain

Final Report Roundtable

All studentsexpected to come

prepared to providean informal overview

of their companylogistic case analysis

Chapters 13 and15

13

(10/11/10)

Report Due on 08/11/10

Tutorial SessionsPlease note that you are required to work in teams of maximum 3 for the Minor Assignment (15%weighting) and in the same team for the Major Assignment (25% weighting). Team membershipwill be arranged in your tutes. It is your responsibility to ensure that you are allocated a team.

Tutorials aim to revise and reinforce the key concepts from the lecture given in the previous class.They also provide you with the opportunity to clarify any issues arising from the lectures. To gainvalue from the tutorial discussion you must prepare the tutorial exercises before the tutorial.

NOTE: If all exercises are not covered in the tutorial session then it is your responsibility to ensurethat they are completed outside of class time.

To gain full benefit from this unit you are encouraged to attend and actively participate in tutorialactivity.


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Resources and Reference Material

You are expected to purchase the following from the bookshop:

Coyle, Langley, Gibson, Novack and Bardi (2009) Supply Chain Management, 8th Edition,

Cengage Learning Australia.

Other References and the Library

The Library has a large collection of resource materials, both texts and current journals. Listedbelow are some textbook references that will provide valuable supplementary information to thelectures. It is also recommended that you explore other sources to broaden your appreciation ofthe complexity of strategic marketing planning:

Additionally, several academic marketing journals are available in either electronic form viadatabases or in hard copy through the Swinburne Library.

Unit website

Each unit in the School of Business has a website which can be found atwww.mysubjects.swin.edu.au. To access your unit website, login to Blackboard using the your IDnumber as your login name and your date of birth (in dd/mm/yy format) as your password.

Assessment

a. Assessment Task Details:

Assessment Task Individual/Group Task

Related LearningObjective(s)

Weighting Due Date

1. Case Analysis Group (3members)

1, 2, 3 & 6 15% Week 5

2. LogisticsFinancials andMaths (Quiz 1)

Individual 1 15% Week 9

1. TheoreticalConcepts (Quiz 2

Individual 1 & 3 20% Week 12

2. Report on CriticalEvaluation ofLogistics systemsof a Company

Group 1,2,3,4,5 & 6 40% Week 13

3. Participation(Lecturers,tutorials and fieldtrip)

10% On going

Assessment 1: Case Analysis

Your tutor will assign your group a case at the beginning of the tutorial program. Each group should analysethe case and submit a word processed document in the form of an ESSAY to your tutor.

Some useful guidelines for case analysis:

Word limit (min 1500 2500 max)

Essay format (please refer communications skill handbook if you need assistance in this regard)


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Harvard-Swin reference style to be adhered to

Provide a brief summary of the case

Provide an analysis of core logistic strategy and practices on the firm in the context of the givenindustry

Outline key challenges, issues and problems

Analysis should be based on the key theoretical concepts related to logistics management

4. Students chose between the following three cases:

a. HP

b. Amazon

c. Port of Seattle

Assessments 2 & 3: In-class Quizzes

These are short-answer quizzes that will be administered during your lectures. The time allocated for a quizis one hour. Quiz 1: Mathematical problems and Quiz 2:. Literacy on logistics and supply chain management,

and concepts.

Assessment 4: Group Report

This major assignment requires you to write a report on critical evaluation of logistics systems of a chosencompany.

Some useful guidelines in this regard are:

Choose a logistic business after discussing with your team members (reaching a consensus amongthe team members is essential)

A business with global logistics operations is preferable

A critical evaluation of the chosen companys logistics operations should be performed. This involvesusing theoretical concepts that you have learned so far or are supposed to learn in the unit, toassess current logistics practices of the company.

Word limit of the report ( min 3000 max 5000)

Cutting and pasting web content without significant contribution from the team members will bepenalised.

It is required to seek your respective tutors approval for the chosen company

Report format is essential

You may decide an appropriate structure for the contents. A sample structure would be as follows:

o Executive summary

o Introduction

o Background of the company and industry

o A detailed description of the companys current logistics operations

o Critical analysis of key logistics aspects of the company ( hint: assess the strengths andweaknesses of each logistics aspect using theoretical concepts that you have learnt, as anideal scenario). A critical analysis means both positives and negatives. Identify keychallenges and issues faced by the company. Highlight best practices (if any).

o Discussion

o Recommendations and conclusions

o ReferencesIt is essential to use theoretical concepts to assess the actual logistics practices of the company.


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While it is not required to collect primary data from the company, use of multiple secondary datasources for data collection is mandatory. You may use, for instance, company publications,websites, media reports about the company, journal articles and industry newsletters

Assessment 5: Participation

This is based on

Lecture and tutorial participation

Degree of pre-preparation (readings and case study analysis)

Peer assessment of group work

Field trip and report

b. Participation Requirements

It is expected that students actively participate in lectures, tutorials and group work in order toachieve learning goals of this unit. In addition, each student is required to assess the level ofparticipation of other group members toward completing group assignments. A form called PeerEvaluation of Group Members Participation should be used for this purpose. Your tutor will

provide you with further details of this process in the class.

c. Minimum Requirements to pass this Unit of Study:

In order to achieve a pass in this unit a candidate must achieve a minimum of 50% in the finalexamination and submit all assignments.

d. Assessment Criteria:

While specific evaluation criteria for each assignment are listed in the appendix, the following is a descriptionof general grading criteria for assignments.

Grading Meaning

HD

High Distinction

85-100

Outstanding, insightful work. Goes beyond requirements of the task to develop aresponse, which is thoughtful, reflective, and considers alternative views and

makes connections among ideas and information from different sources or from

different aspects of the course. Well researched and documented. Displays

creativity and originality.

D

Distinction

75-84

Very good work. Purposefully and logically developed. Thoroughly addresses all

aspects of the task. Synthesis of details and concepts from various sources or

topics shows evidence of sound understanding and thoughtful examination.

Research information appropriately cited.

CCredit

65-74

Good work. Generally clear, accurate and relevant. Adequately addresses allrequirements of the task. Demonstrates understanding of course concepts, with

evidence of some thoughtful examination and reflection. Development is

generally logical, facts generally correct. Tends to focus on one interpretation.

P

Pass

50-64

Satisfactory work. Shows basic understanding of concepts with minimal evidence

of reflection or thoughtful analysis. Complies with the basic requirements, relies

on limited sources of information, little integration of concepts.

N

Not Pass

Below 50

Unsatisfactory work. Fails to address the topic in a meaningful way. May be

extremely brief, inaccurate, illogical or undeveloped.

CP 45-49 Conceded Pass

NA No assessment attempted


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WDFP Withdrawn/Fee payable

NLWD Not Pass/Late withdrawal

DEF Deferred result

e. Submission of Assignments:

Apart from in-class tests, all major assignments should be handed out to the tutor in class or asdirected by the tutor. A soft copy of the assignment should be submitted to the digital drop box ofthe Blackboard. It is also advised that a copy of the assignment is kept as record.

Before submitting the final assignment, it is essential that a DRFT version of the assignment istested for possible plagiarism by using SafeAssign facility of the Blackboard. Your tutor will adviseyou in this regard. Once you have finished your assignment, a digital copy of the final assignmentneeds to be submitted to SafeAssign.

f. Extensions and Late Submissions:

All assessment tasks should be submitted on the required day. Extensions are not normallygranted but in exceptional circumstances or where there is genuine hardship, a limited extensionmay be granted by the unit convenor. Any applications should be made in writing to the convenorat least 48 hours prior to the due date and where appropriate documentary evidence such as adoctors certificate should be attached. Where an assignment is submitted after the specifieddeadline, the assignment mark will be penalised at the rate of 10% per day or part thereof. If lateassignments are received after marked assignments have been returned, the late assignments willnot be awarded any marks.

g. Assessment Results:

Assessment results will be available via Grade Centre on Blackboard, together with feedbackassoon as teaching staff completes marking.

Students must retain all assessed material that contributes to the final result up until such time asthe final results are published.

h. Groupwork Guidelines:

A group project is the collective responsibility of the entire group, and if one member is temporarilyunable to contribute, the group should be able to reallocate responsibilities to keep to schedule. Inthe event of longer-term illness or other serious problems involving a member of a project group, itis the responsibility of the other members to make the project supervisor aware of the situation

straight away.

Group project reports must be submitted with the project cover sheet, signed by all members of thegroup. All group members must be satisfied that the work has been correctly submitted. Anypenalties for late submission will apply to all group members, not just the person who submitted.

(Please refer to b above for details on assessing member participation in group work).

i. Email Communication

For privacy and reliability reasons SUT will only communicate with you via your official Swinburneemail account. It is your responsibility to check this account regularly for important officialcommunication.

j. Plagiarism:Swinburne University of Technology defines Plagiarism as the action or practice of taking andsubmitting or presenting the thoughts, writings or other work of someone else as though it is your


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own work. Plagiarism includes any of the following, without full and appropriate acknowledgment tothe original source(s):

(i) The use of the whole or part of a computer program written by another person;

(ii) the use, in essays or other assessable work, of the whole or part of a written work from anysource including but not limited to a book, journal, newspaper article, set of lecture notes,current or past students work, any other persons work, a website or database;

(iii) the paraphrasing of anothers work;

(iv) the use of musical composition, audio, visual, graphic and photographic models,

(v) The use of realia, that is objects, artefacts, costumes, models and the like.

Plagiarism also includes the preparation or production and submission or presentation ofassignments or other work in conjunction with another person or other people when that workshould be your own independent work. This remains plagiarism whether or not it is with theknowledge or consent of the other person or people. It should be noted that Swinburne encouragesits students to talk to staff, fellow students and other people who may be able to contribute to astudents academic work but that where independent assignment is required, submitted orpresented work must be the students own.

Enabling plagiarism contributes to plagiarism and therefore will be treated as a form of plagiarismby the University. Enabling plagiarism means allowing or otherwise assisting another student tocopy or otherwise plagiarise work by, for example, allowing access to a draft or completedassignment or other work.

k. Assessment and Appeals Policy and Procedure

The information outlined in the Assessment sections above is covered in more detail inSwinburnes Assessment and Appeals Policy and Procedure. Students must be familiar with thePolicy and Procedure, found athttp://www.swinburne.edu.au/corporate/registrar/ppd/docs/AssessmentandAppealsHigherEducation.pdf

The Policy and Procedure provides details about:

Assessment issues such as the conduct of examinations, plagiarism policies and detailsexplaining how to apply for a review of results and other appeals, and

Student progress issues such as unsatisfactory academic progress and early interventionprocedures, and

Information for students with disabilities and special needs and procedures for applying forspecial consideration.

Students should make themselves familiar with all aspects of the Policy and Procedure, as failureto do so is not grounds for appeal.

Students are advised to seek advice from the staff at the Swinburne Student Amenities AssociationSSAA (http://www.swinburne.edu.au/ssaa/) if they require assistance with advocacy for Sections 12(At-Risk and Progress Review) and 13 (Appeals) of the Policy and Procedure.

Ethical Conduct at Swinburne

During your studies you may carry out research projects or case studies where you will discussbusiness issues with personnel or customers of organisations. Any research activities relating toassignments should be under academic supervision. Your unit convenor is required to fully informyou of what and how you may be required to research.

Your activities as a Swinburne member (staff or student) are expected to be in accord with theCode of Conduct. The code is available at:http://ppd.swinburne.edu.au/humres/CodeOfConduct.htm

If you are conducting research you must also be familiar with the Universitys Ethics Policy(available athttp://www.swinburne.edu.au/research/ethics/). You may not contact any organisationor person until you have agreed to abide by these policies.
http://www.swinburne.edu.au/corporate/registrar/ppd/docs/AssessmentandAppealsHigherEducation.pdfhttp://www.swinburne.edu.au/corporate/registrar/ppd/docs/AssessmentandAppealsHigherEducation.pdfhttp://www.swinburne.edu.au/corporate/registrar/ppd/docs/AssessmentandAppealsHigherEducation.pdfhttp://www.swinburne.edu.au/ssaa/http://www.swinburne.edu.au/ssaa/http://ppd.swinburne.edu.au/humres/CodeOfConduct.htmhttp://ppd.swinburne.edu.au/humres/CodeOfConduct.htmhttp://www.swinburne.edu.au/research/ethics/http://www.swinburne.edu.au/research/ethics/http://www.swinburne.edu.au/research/ethics/http://www.swinburne.edu.au/research/ethics/http://ppd.swinburne.edu.au/humres/CodeOfConduct.htmhttp://www.swinburne.edu.au/ssaa/http://www.swinburne.edu.au/corporate/registrar/ppd/docs/AssessmentandAppealsHigherEducation.pdfhttp://www.swinburne.edu.au/corporate/registrar/ppd/docs/AssessmentandAppealsHigherEducation.pdf


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You should be grateful for the goodwill granted to you by individuals and organisations who agreeto assist you and you are required to behave in a professional and ethical manner at all times. Atno time are you to divulge confidential information of any organisation (including your employer) inany assignment or report without the written permission of the organisation.

Students collecting information for assignments and reports must disclose:

That you are a student of Swinburne University of TechnologyInformation on the assignment or report to the contactYour employment status and who your employer is, if employed

Any potential conflict of interest

Under no circumstances are you to use any form of misrepresentation or unethical practices toobtain information. If you are unsure whether your data collection falls within the universitys EthicsGuidelines, contact your Unit Convenor.

Blackboard Site for this Unit of Study

Important information concerning this unit of study is placed on the Swinburne course management

system (Blackboard), accessible via http://blackboard.swinburne.edu.au/It is your responsibility to access on a regular basis

the Blackboard site for your unit of study,the Announcements section on Blackboard, andany emails sent by the teaching staff to your student email address via Blackboard.If you access your email through a provider other than Swinburne, it is your responsibility toensure that your Swinburne email is redirected to your private email address. To redirect yourSwinburne email, go to https://www.swin.edu.au/chdets/login.phpType in your ID number and your password. Note your ID number is the first six numbers ofyour student ID and your password is initially set to your date of birth in the format DDMMYYUnder 'Email forwarding' enter the email address to which you would like your Swinburneemails to be forwarded.Now click 'Change'

Student Feedback:

Swinburne seeks student feedback in a number of ways, including through periodic StudentFeedback on Units and Student Feedback on Teaching surveys, as part of the universitysapproach to quality assurance and improvement. Possible improvement based on both studentand staff feedback is considered by Unit Convenors, Unit Panels made up of relevant teachingstaff, Program Panels, Faculty Academic Committees, and the Academic Programs QualityCommittee, as appropriate.

Safety Standards and Conduct Requirements:

The University executes safety drills without warning. Be prepared to follow instructions from staffand/or wardens to evacuate the building in a safe and orderly manner.

All students are expected to respect the rights and sensibilities of their fellow students andteaching staff. This also applies in respect of the content of video and audio work submitted forassessment. The University has rigorous anti-discrimination and harassment policies andprocedures. http://ppd.swinburne.edu.au/humres/AntiDiscrimination.htm

Safety procedures in laboratories must be followed. Open-toed shoes are not permitted in certainlaboratories. Drink or food is not permitted in teaching spaces. The supervisor is authorised toexclude students for dangerous or disruptive behaviour which would result in forfeiture of all marksfor the laboratory activity. The playing of computer games is not allowed in the computer labs.
https://www.swin.edu.au/chdets/login.phphttp://ppd.swinburne.edu.au/humres/AntiDiscrimination.htmhttp://ppd.swinburne.edu.au/humres/AntiDiscrimination.htmhttps://www.swin.edu.au/chdets/login.php


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Special Needs

If you have special needs you should advise your Faculty and the Unit of Study Convenor by theend of the second week of the teaching period. In addition, you are recommended to notify theEquity Office if you have not already done so.

See also the Students with Disabilities and Special Needs Section of the Assessment andAppeals Policy & Procedure, at

http://www.swinburne.edu.au/corporate/registrar/ppd/docs/AssessmentandAppealsHigherEducation.pdf
http://www.swinburne.edu.au/corporate/registrar/ppd/docs/AssessmentandAppealsHigherEducation.pdfhttp://www.swinburne.edu.au/corporate/registrar/ppd/docs/AssessmentandAppealsHigherEducation.pdfhttp://www.swinburne.edu.au/corporate/registrar/ppd/docs/AssessmentandAppealsHigherEducation.pdfhttp://www.swinburne.edu.au/corporate/registrar/ppd/docs/AssessmentandAppealsHigherEducation.pdfhttp://www.swinburne.edu.au/corporate/registrar/ppd/docs/AssessmentandAppealsHigherEducation.pdf


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Peer Evaluation of Team Work \ Group Behaviour: Group Assignments

Your Name:-----------------------------------------------------------------------------------

Your Student Id:-----------------------------------------------------------------------------

Subject: --------------------------------------------------------------------------------------Assignment Type:---------------------------------------------------------------------------

Names of Group Members (excluding you):

1. ------------------------------------------------

2. ------------------------------------------------

3. ------------------------------------------------

4. ------------------------------------------------

Rate your Team members against the criteria given below using a rating scale ranging from 0 to 10

(e.g. 0 for no contribution and 10 for superb/extraordinary contribution)

Criteria Name of theMember

Name of theMember

Name of theMember

Name of theMember

Name of theMember

Available for discussions

Ability to frequently contact

including over the phone andemail

Degree of seriousness showntoward the assignment

Sense of responsibility

Caring for Team members

Timely completion of work

Commitment to Quality

Helping other team members

Total

Your Signature: ............................................. Date:.....................................................

Documents

HBM224N Global Logistics Management Unit Outline S2 2 2010