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Hospitals and physicians will need to be more efficient; providing more services, for more people, at lower cost. There will be a focus on preventative care and disease management. Outcomes will be monitored very closely and there will be accountability for readmissions, HACs (Hospital Acquired Conditions) and how long a patient stays in the Hospital (length of stay). Across the State of CA and nationwide, a very tangible connection will be made between the health status of a whole community and the local hospital and healthcare providers. Healthcare reform will bring huge challenges and strong leadership will be required on many levels to meet those challenges. I’m confident, however, that my fellow administrators, physician leaders and the San Benito Healthcare District Board of Directors will meet these challenges head-on. Our own “mandate” and collective goal remains to continue to provide the highest quality healthcare services in the region.”

“Building a Healthier Future,” has been the theme of recent issues of Healthline; illustrated by the expansion of our Hospital campus. The new Support Services Building, the new ER and the new Women’s Center (now under construction) are all projects necessary to better serve the local community and to assure quality health-care is available for future generations.

But, very soon, “Building a Healthier Future” will take on a whole new meaning as new healthcare reform mandates begin to take effect.

From the outside the community can see Hazel Hawkins Hospital is on-the-move, building state-of-the-art facili-ties with the latest technology where only the best providers choose to practice. What you don’t see is how proactive we are in taking the necessary steps to plan for providing healthcare services within a whole new system. This new system will include new mandates involving accountability, efficiency and reimbursement. How will healthcare reform mandates affect the quality of healthcare at Hazel Hawkins?

One thing is certain. Physicians, hospitals and other providers will be required to collaborate like never before! We will be dependent on each other even more to meet all the new requirements.

Ken Underwood, CEO Hazel Hawkins Memorial Hospital

A message from Ken Underwood, CEO

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Director of OB and Med/Surg, Gloria Solano Torres has been at Hazel Hawkins Memorial Hospital for over 40 years. Director of Surgical Services, Danette Freitas Perrien has served HHMH for over 25 years. Director of Radiology, Darlene DeBrito is a relative newcomer having started in 2010. Hollister natives-all, Gloria, Darlene and Danette share a passion for the community as well as a commitment to providing the highest-quality healthcare at Hazel Hawkins Memorial Hospital. All three were born at HHMH. They share a rich history of growing up in a very small rural community, attending local schools, working in the family business, and going on to college and/or healthcare careers elsewhere - only to return to Hazel Hawkins to serve the community they love.

Gloria’s family has been in Hollister since the 1930s. Her father was a ranch manager for Almaden Vineyards and her mom was a floor manager in a local cannery. Danette’s mom worked in a local dress shop while her father worked in farming in San Juan Bautista. Eventually he opened a store called San Juan Orchards. Darlene’s family owned and operated Hollister Equipment Service, Inc.

Torres earned her nursing degree from O’Connor Hospital School of Nursing. Perrien gained an LVN certificate before going on for her RN degree at Gavilan College. “I’m a product of the system,” she said. Auxiliary and Foundation scholarships helped me pay for my training.” When DeBrito (of DeBrito chocolate-fame) decided

that Radiology was the field she wanted to pursue, she

enrolled at Foothill College noted for its Radiology Program.

After graduating, Darlene spent time working at Stanford, UC San Francisco and Children’s Hospital Wayne State University in Detroit before returning to California. “I wanted to get as much on-the-job training as I could,” commented DeBrito. She comes to Hazel Hawkins via Good Samaritan Hospital in San Jose where she was Director of Radiology for 6 ½ years.

When asked what was the most significant change in healthcare over the years, all three said: “technology!” New technologies like computerized/digital cameras, scopes and lasers allow for less invasive surgical and diagnostic procedures, as well as more accurate screening, testing and monitoring of patients. Technology is also making it possible to share informa-tion and images on-line with off-site specialists for a second opinion or consultation. “We have what the best facilities have, says Danette. The new physicians who come here are always impressed with our instru-mentation,” she added.

Perrien, Torres and DeBrito have an exciting year ahead of them. All three department managers will be involved in designing, equipping and staffing the new 3-story Women’s Center. “This is a once-in-a-lifetime opportunity! says Torres. The OB staff and physicians are all very talented. They’re clinically competent and excellent at what they do. Some of them have been here for 30 years. With the new Women’s Center, we will now have a facility that “matches” the superior service we provide.

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Dr. Ralph Armstrong officially took office as Chief of Staff on July 1st. The Chief of Staff is the chief officer of the Medical Staff and as such represents the views of the Medical Staff to the District Board of Directors and the Administration of Hazel Hawkins Memorial Hospital. Following a family tradition, Dr. Armstrong’s father and sister-in-law are both OBs. He established his practice in Hollister in 2005.

“The San Benito County area appealed to my family and me because of its proximity to family in Santa Cruz and Cupertino; and of course the prospect of having input into the design and construction of a new Women’s Center was very exciting!”

Dr. Armstrong hails from Louisiana. He completed an internship and his residency at the Medical College of Georgia in Augusta. Prior to medical school, he attended the prestigious Le Cordon Bleu, L’Ecole de Cuisine in Paris, France. After he completed his training, he worked as an executive chef at an Atlanta restaurant for three years.

What do you see as the most important issues you will face over the next two years as Chief? “Health-care reform, electronic medical records, and upgrading the acute care facility by renovating Med/Surg and the OR.” In your own words, describe what the new Women’s Center will bring to the community? It will be unique–

the most advanced facility of its kind in the region. The labor and delivery rooms will be designed so all instrumentation and equipment will be hidden behind cabinets until needed. The rooms will be more like a hotel suite or your master bedroom at home.

With the Digital Diagnostic Imaging Center, the in-house OR, and McCullough Resource Center, the new Women’s Center will be a regional hub taking care of women’s healthcare needs at all stages of life.

Dr. Armstrong, with his wife and four children– 15 year old son, Tyler, and 13, 11, and 9 year old daughters, Courtney, Janet, and Audrey, respectively– live in Hollister. His, wife Deborah, is the Assistant Director of Admissions at the Santa Clara University’s MBA

4

Dr. Ralph ArmstrongChief of Staff

The new Women’s Center will be a comfortable, inviting place where patients and families will want to come.”

Darlene will have input into the design and equipment for the 2nd floor Digital Diagnostic Imaging Center which will include digital mammography and bone density screening. Danette will have a significant role in setting up the Women’s Center OR. No longer will women needing a C-section be moved out of OB. The Women’s Center will have its own in-house OR. It’s a testament to the local community to have such talented and experienced women leading the New Women’s Center team.

“It makes a difference when you are literally serving your friends and neighbors,” says Gloria...it’s very gratifying.”

program. She’s active in the community and has served as a member of the Hospital Foundation Board, and Hospice Founda-tion Trees of Life event committee and the YMCA board. Both Dr. Armstrong and Deborah are active in Boy and Girl Scouts.

Darlene DeBrito RT(R) Director of Radiology

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Registration Form

Name: _____________________________ Name of Partner: ________________________________Address: __________________________________________________________________________City:_______________________________ State:________________Zip:_______________________Phone: ____________________________ Cell:___________________________________________Estimated Due Date:___________________ Preferred Class Start Date:__________________________

Please return this form to: Lisa Robinson, P. O. Box 2489, Hollister, CA 95024 Phone: (831) 245-7893 Email: lisamarierob@yahoo.com. Please contact Lisa if you do not receive a confirmation letter. Thank you.

Course DescriptionIt is recommended by the American Academy of Pediatrics that your baby receive only breast milk for the first six months of life and to continue to receive breast milk up to one year, or beyond, after solid foods are introduced.

In this class you will learn how to prepare for breast-feeding including: benefits of breastfeeding for mom and baby, how breast milk differs from formula, latching on, building an adequate milk supply, breast and nipple care while breastfeeding, normal newborn behavior at the breast, how to know when baby is getting enough, when to seek help, how to choose a breast pump and California law and breastfeeding.

This class is designed for all expectant mothers; those that have decided to breast-feed and those that have decided to formula feed. Before you make this important decision, come and educate yourself with all the facts.

Details•Taught by an R.N. that is also an International Board

Certified Lactation Consultant•Class is one evening•Cost is $25 per couple• Includes booklet “Better Breastfeeding”•Bring check or cash payment to class or pay by

credit card at the front desk in the main lobby•Water and light snacks provided

2012 Class Schedule

Class is held on Tuesday at 6:30 p.m.

•January 31•March 6•April 10•May 15•June 19

•July 31•September 11•October 23•November 27

Class begins at 6:30 p.m. in the Support Services Building – 2nd Floor Great Room .

Questions? Call Lisa Robinson at (831) 245-7893 or you may contact her at lisamarierob@yahoo.com

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Course Description

Learning about childbirth topics in a fun, comfort-able and respectful class environment is the goal of the Childbirth Education Program at Hazel Hawkins Hospital.

As expectant parents you will be introduced to the basics of nutrition during pregnancy, signs of preterm labor, onset and stages of true labor, pain theories and comfort measures. You will also learn breathing and relaxation techniques to assist you during the labor process. Possible medical interventions such as induction, pain medications, epidural and caesarean section will be presented.

Newborn appearance, standard newborn procedures following birth, and cord blood banking are part of this comprehensive course that will help you feel more confident as you approach the special day when you bring your precious child into this world.

Details •Taught by RN’s•Each session is 4 consecutive weeks•Cost is $60 for the 4-week session• Includes tour of Birthing Center•Register with your doctor during your 2nd trimester

to start classes between your 28th and 32nd week of pregnancy.

•Moms can bring a pillow if needed for sitting comfort.

•Bring check or cash payment to your first night of class. Credit card payments can be processed at the front desk.

•Wear comfortable pants that allow freedom of movement.

•Water and light snacks will be provided.•Breast feeding Class offered separately, ask

physician for brochure.

Registration Form

Name: _____________________________ Name of Partner: ________________________________Address: __________________________________________________________________________City:_______________________________ State:________________Zip:_______________________Phone: ____________________________ Cell:___________________________________________Estimated Due Date:___________________ Preferred Class Start Date:__________________________

Please return this form to your OB/GYN’s office For further information contact: Lisa Robinson at 245-7893 or lisamarieob@yahoo.com

or mail to P.O. Box 2489, Hollister, CA 95024

2012 Class Schedule

Each session includes 4 classes. Class is held on Tuesday, begins promptly at 6:30 p.m. and is approxi-mately 2 hours in length. All classes are held in the Great Room on the 2nd floor of the Support Services Building. Dates with an asterisk represent a skipped week.

Classes in English:•Jan 3, 10, 17, 24•Feb 7, 14, 21, 28•Mar 13, 20, 27, Apr 3•Apr 17, 24, May 1, 8•May 22, 29, Jun 5, 12•Jun 26, Jul 10*, 17, 24•Aug 7, 21*, 28, Sep 4•Sep 8, 25, Oct 2, 9•Oct 30, Nov 6, 13, 20•Dec 4, 11, 18, 27 (Thurs.)

*skipped week

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Guests at the Foundation’s 5th Annual Dinner-Dance and Fundraiser at San Juan Oaks were greeted with a glass of champagne before they were escorted to their seats. While celebrating the Hospital’s 105th anniversary and honoring donors of the year –Dr. and Mrs. Aslam Barra and Lanetta Bishop– the Foundation also used the occasion to announce the kick-off of a fundraising campaign to raise $300,000 to help equip the new Women’s Center. The November 4th Dinner-Dance was the first of many efforts to raise funds for the new facility with proceeds from the evening totaling $83,500 (net).

Foundation Announces $300,000 Capital Campaign for the New Women’s Center!

If you’re 70 1/2 or older consider donating by making a tax-free fund transfer from your ROTH IRA by 12/31/11.Ask your financial advisor for details.

Top Row/left-right: Foundation Board Member, Hamdy Abbass and wife Magda, Rohena & Aslam Barra MD and Dr. Ralph Armstrong. Bottom: Lubna and Dr. Moheyuddin enjoy the evening festivities.

8 The Hazel Hawkins Hospitals Foundation

SUPPORTER ($1,000):

Annual Dinner-Dance and FundraiserFriday, November 4th 2011, San Juan Oaks, 6:30 p.m.

EVENT SPONSORSSPONSOR ($10,000):

San Benito Medical Associates, Inc.Teknova, Inc. *

BENEFACTOR ($5,000):Emcare Pacific West RegionSanta Barbara Bank & Trust

STEWARD ($2,500):Dr. & Mrs. Aslam Barra

Lanetta E. Bishop *Richard Shelton Insurance Marketing, Inc.

Tom & Pat Slatten *

CONTRIBUTOR ($500):

INKIND SPONSORS:

Carlson Plumbing, Inc. - Kathy & Barry Carlson *Kay Filice

The In-Group, Inc.Gerald & Mary McCullough *

Precyse Solutions LLCMark & Lynda Robinson **

Brian and Liz Smith *Uesugi Farms, Inc.

Mark & Annette Vivian

Tom & Barbara AmentAlan & Bonnie Lee Clark

Leah Dowty *Rick & Karen Gambetta *Chuck & Loretta Kayser

Jack & Jeanette Murphy *Lois E. Owens *

Schipper Design LLC *VALIC Financial Advisors

Donald & Janice ElliottIn-Focus Medical Imaging, Inc.

Littler Mendelson Foundation, Inc.Martha MosesQ Builders, Inc.

Siemens CorporationStevens Diversified Pharmacy Management, Inc.

Ken Underwood **Don & Dianne Winn *

Benedict T. Carota, MDCredit Consulting Services, Inc.

Ysidro Gallardo, Jr. *Hollister Pediatrics - Hue Nguyen-Ngo, MD

Anne & Richard MorrisOttone Leach Olsen & Ray LLP

Sharon Scagliotti *George Ball & Parveen Sharma, MD *

DL&G Printing - Invitations & TicketsJeri Hernandez - Annie Glass Bowl, Champagne Glasses, Center Pieces, Gift Bags

Lili Klauer - ChampagneSchipper Design - Video Production

Brian & Liz Smith - ScotchMark Smith - Framed Photos

SPONSORS (PARTICIPANT - $250):Al & Anne Bittner*; Ralph & Mary Ellen Brigantino; Bill & Mary Damm*; EnVogue/Carlisle N.Y. & Hogue Bros. Collision Ctr.; Richard & Marilyn Ferreira; Don & Beryl Drinkwater Kurgan; MC Electronics; Gordon & JoAnn Machado*; Sam & Fran McKibbin; Rod & Marion Pintello*; The Pivetti Company, a Dunning & James Corp.; Black Cooper Sander Funeral Home; Sequoia Foods International; Terry W.

Slaughter, DDS; Ed & Michele Stephenson; Sunny Underwood*; Union Bank; Mr. & Mrs. Charles Verbanic; Wells Fargo Bank, N.A.

*Board Member *Hazel Hawkins Hospitals Employee

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Alice Oliveira has been hired as the new Coordinator of Volunteers. She will oversee recruitment, training and scheduling the nearly 200 volunteers who provide vital services throughout Hazel Hawkins Memorial Hospital. Information about the many unique and rewarding volunteer opportunities at Hazel Hawkins can be found at www.hazelhawkins/volunteer or by calling Alice at (831) 637-5711 ext. 2287. Volunteer applications are available from the Office of Volunteers located on the 3rd floor of the Hospital’s Support Services Building, Monday-Friday, 8:00 a.m. until 5:00 p.m., at the Hospital’s main reception desk and at Hazel’s Thrift Shop.

Alice OliveiraVolunteer Director

Hospital Hires New Coordinator of Volunteers

Alice Farnham and the Hazel’s Thrift Shop staff presented Ken Underwood, CEO with a check for $25,000 from proceeds from the Thrift Shop. The Auxiliary has donated more than two million dollars to the Hospital from the proceeds of the Thrift Shop since it’s opening in 1985.

Left to Right: Rita Lompa, Arlene O’Neil, Ken Underwood, Alice Farnham, Joan Ruggles

Hazel’s Thrift Shop

OPEN TUES, THURS, SAT9:00 A.M. - 4:00 P.M.

(831) 636-3659898 SAN BENITO STREET

10 The Hazel Hawkins Hospitals Foundation10

$50,000 A dramatic 2-story atrium design will welcome patients and their families into the state-of-the-art facility.

Campaign for the New

Naming Opportunities

(13) $12,000 each The spacious 19’x19’ rooms are designed for families to enjoy the birth of a new child and remain in the same home-like environment for the duration of their stay. • BirthingBed(13)$10,000ea.• Bassinet(13)$5,000ea.• FetalMonitor(15)$5,000ea. • DeliveryTable(13)$1,000ea. • RockingChair(13)$450ea.

Women’s Center:Women’s Center Lobby Birthing Suites/Labor and Delivery Rooms

$30,000 For women requiring a c-section; this 400 sq. ft. in-house operating suite will allow OB/GYNs immediate access to an OR without moving mom and baby to another facility.

Operating Suite

$20,000 This area will be used when close monitoring of baby is necessary.• Bili-bed(2)$5,000ea.• Bassinet(2)$5,000ea.• RadiantBabyWarmer(1)$3,000 • Rocking/GlidingChair(2)$500ea.

Newborn Nursery

(2) $15,000 each. Two nurses’ stations with a central monitoring system will allow staff to monitor all activity on the unit and to be readily available to respond to patient needs.

Nurses’ Stations

$7,500 Equipped with a refrigerator, ice machine, microwave, dishwasher, table and chairs, and personal lockers; OB nurses and staff will have a nice place to take a break.

Nurses Lounge

$5,000Located on the second floor, birthing classes will be held here along with staff meetings and conferences.

Community Conference Center

(2) $2,500 each. Babies arrive in their own time and at all hours. Physicians will have access to these private rooms to rest or sleep in-between procedures and/or deliveries.

Physician Sleep Rooms

11The Hazel Hawkins Hospitals Foundation

(10) $1,000 each Adequate computer access and specialized software is necessary for staff, nurses and physicians to track patients and complete required documentation.

$500+Named for Mary & Gerald McCullough, this library will be the first of its kind in San Benito County. The McCullough Resource Center Fund will be used to purchase books, periodi-cals, brochures, CDs, videos and computers with internet access– all geared toward providing the community with the very latest information on all women’s health issues.

Women’s Center Computer Stations McCullough Resource Center Fund

$250,000 • Ultrasound• Digitalmammography• Bonedensitytesting

Digital Diagnostic Imaging Center

$500,000 • BirthingSuites/ Labor & Delivery Rooms (1st floor)• DigitalDiagnosticImaging(2ndfloor)• FuturePatientCareArea(3rdfloor)

Women’s Center Facility

The New Hazel Hawkins Memorial HospitalWomen’s Center

is scheduled for completion in December, 2012

( ) number indicates number of rooms or pieces of equipment available

Non-Profit Org.U.S. Postage

PAID D-Mail Inc.

Hazel Hawkins Memorial Hospital 911 Sunset Dr. Hollister, CA 95023 (831) 637-5711 http://www.hazelhawkins.com

When donations accumulate, the Foundation offers hospital department managers the opportunity to request funding for equipment or program support through the RFP (Request for Proposal) Program. During the most recent RFP cycle, Hazel Hawkins Hospitals Foundation funded $55,472.72 in equipment purchases and program support.

Here are just a few of the items funded:

$76,098 – Diagnostic Imaging Department:Siemans Acuson X300 System – ultrasound system for echocardiog-raphy growth (transesophogeal echocardiograms or TEEs).

$15,107.56 – OB Department:Drager Resuscitaire – radiant infant warmer

$6,717.20 – OB Department:Drager Jaundice Meter – replacement for Bili-Check

$6,271.30 – Med/Surg Department:ARJO Saralift 3000 stand and slings to reduce incidence of patient and staff injury

$2,000 – Palliative Care Department:Center to Advance Palliative Care – National Seminar equips managers with technical assistance to sustain successful palliative care program and enhance the care of end-of-life patients.

$1,686.69 – Mabie-Southside SNF:Effective Wound Care Strategies Seminar

$375 – San Benito Home Health Care:Griffith’s Instruction For Patients software license

Healthline is published by the San Benito Health Care District in partnership with the Hazel Hawkins Hospitals Foundation.

Editor and Head Writer: Leah B. Dowty, Foundation Director Photography: Annette Saunders, Foundation Associate

Contributing Editor: Frankie Gallagher, PR and Marketing Director, HHMH

Hazel Hawkins Memorial Hospital 911 Sunset Drive, Hollister, CA 95023

(831) 636-2653 • www.hazelhawkins.com

Healthline is also available at www.hazelhawkins.com and atwww.facebook.com/hazelfoundation

Make a gift or Pledge Today!

• Use the postage-paid envelope enclosed to mail in your check or make a pledge.

• Log on to www.hazelhawkins.com/foundation to donate via PayPal using a credit card, or download a donation form to mail in with your check or credit card information.

• Contact Hazel Hawkins Hospitals Foundation Director, Leah Dowty by calling (831) 636-2653 or email ldowty@hazelhawkins.com with questions or to discuss your gift options.