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OPTIMIZED INFRASTRUCTURE BEST-OF-BREED CONSULTANTS TALENT MANAGEMENT ENGINE PROGRAM MANAGERS • PROJECT MANAGERS • SOLUTION ARCHITECTS SENIOR ADVISORS • SUBJECT MATTER EXPERTS • IT EXECUTIVES • RESIDENCY Program Management IT Assessments Business Continuance Architecture and Design CIO Advisory Services Data Centers Cloud Backup & Recovery Telecommunications Disaster Recovery Migrations Storage Service Desk Security VMware Desktop Service Desk Security IT Governance PMO www.harvardpartners.com 75 Arlington Street, Suite 500 Boston, Massachusetts 02116 Tel: 617.861.0061 CONCIERGE MANAGED SERVICES MANAGEMENT CONSULTING

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OPTIMIZED INFRASTRUCTURE

BEST-OF-BREED CONSULTANTS

TALENT MANAGEMENT ENGINE

PROGRAM MANAGERS • PROJECT MANAGERS • SOLUTION ARCHITECTSSENIOR ADVISORS • SUBJECT MATTER EXPERTS • IT EXECUTIVES • RESIDENCY

• Program Management• IT Assessments• Business Continuance• Architecture and Design• CIO Advisory Services

• Data Centers• Cloud• Backup & Recovery• Telecommunications• Disaster Recovery

• Migrations• Storage• Service Desk• Security• VMware

• Desktop• Service Desk• Security• IT Governance• PMO

www.harvardpartners.com

75 Arlington Street, Suite 500Boston, Massachusetts 02116

Tel: 617.861.0061

CONCIERGEMANAGED SERVICES

MANAGEMENTCONSULTING

Harvard Partners was founded in 2009 by former heads of Global IT Infrastructure for Fidelity Investments, Staples, Putnam Investments, and Wellington Management with the mission of delivering manage-ment consulting, infrastructure services, and cloud computing to orga-nizations of all sizes.

Our ServicesPractice areas deliver value for each IT function, from strategic initia-tives (Management Consulting) to tactical deliverables (Infrastructure Services) to support (Managed Services and Residency) and finally to the introduction of disruptive technologies (Cloud). Services comple-ment each other, whether within a single project or through many projects over a period of time. Our Data Center practice shares re-sources, subject matter expertise, and best practices with our Disaster Recovery, Cloud, Virtualization, Storage, and Security practices. We see IT holistically with one project providing the foundation to enable value from others.

Our Delivery PhilosophyComing from demanding, global, high-performance IT organizations, Harvard Partners’ team members believe business users should be able to perform their jobs, without system interruption, anywhere and any-time. We understand the people, processes, and technologies neces-sary to deliver world-class IT services and how to scale these tech-niques to any size organization.

We infuse 7x24 uptime, universal access to system services, world-class operations and support, and lowering IT costs into every project. We get into the “fabric” of IT organizations and “bake-in” industry best practice, efficient processes, and high quality standards.

Our TeamSuccessful projects are led by experienced and highly qualified Pro-gram and Project Managers, Solutions Architects, Senior Advisors and Subject Matter Experts. These individuals are supported through an internal “talent management engine” discovering and developing best-of-breed associates.

Our Core Values• We believe in open, clear, and honest communication.

We provide the unvarnished truth to our clients and our as-sociates.

• We do what is right for our clients and, in turn, expect them to do right by us.Our quality, integrity, and ethics are beyond reproach.

• We are dedicated and passionate as we deliver the highest quality to our clients and to each other.Every client is unique and every deliverable is unique. We consider each engagement to be a test and the only passing grade is an A+.

• We treat people with trust and respect and feel privi-leged to work with each of our clients and with each other.Respect is earned.

• We value diversity in opinion and approach and seek to harvest the best from everyone.We don’t compete with each other. We compete with other consulting firms.We don’t compete with our clients. We work together for our client’s success.

• We are a boutique firm by design.We focus on select clients and minimize our own bureau-cracy.

• We like to have fun.Our projects are hard. We like it that way.We challenge each other. We always want to do better.We like each other and our clients. Life is too short not to like the people you work with.