20
Put the Harley-Davidson brand in the palm of every customer’s hand! A custom app for your dealership is a comprehensive “all-in-one” 1

Harley appsmar13

Embed Size (px)

Citation preview

Page 1: Harley appsmar13

Put the Harley-Davidson brand in the

palm of every customer’s hand!

A custom app for your dealership is a comprehensive “all-in-one”

Sales, Service, and Communication Solution.

1

Page 2: Harley appsmar13

Why a Mobile Application?

Quite simply: Mobility! The combined marketing efforts of radio, television, industry magazines, websites, and even the canvas of a

UFC match, cannot compare to the power of instant connectivity to your brand’s most powerful commodity:

Its Loyal Customers!

2SpecialtyMobileApps.com

Page 3: Harley appsmar13

Mobile Applications forHarley-Davidson® Dealers

Specialty Mobile Apps uses images supplied by the dealer, as well as images from the dealer’s website, to create and present a design direction based on that dealer’s specific brand assets. Collaborating with the dealer, we then apply the established creative direction to all screens of the Application. Once created, the mobile application is generated, packaged, and made available to the dealer’s customers through the respective smartphone app marketplaces.

As a marketing partner to the dealer, Specialty Mobile Apps builds and supplies custom graphics, including web icons, internet landing pages, in-dealer posters, and all the promotional tools to help the dealership hit the market hard!

Calibrated, designed, and delivered specifically for the retail dealer industry, Specialty Mobile Apps are customizable to

the market you live in.

3SpecialtyMobileApps.com

Page 4: Harley appsmar13

Control Functionality & Customization

Our revolutionary design portal gives dealers complete control over instant, real-time connectivity to their

prospective and current customers. Dealers can upload images, choose colors, customize items displayed, and

continue the fully branded experience we have created.4SpecialtyMobileApps.com

Page 5: Harley appsmar13

Sales Department Sales Contacts – App allows sales staff to stay in

contact with customers and advise of new models or products.

Increase Sales – Send promotions and coupons that are date- and time-specific. Create “Door Crasher” deals that deliver measureable traffic to the dealership.

QR Codes – Generate QR Codes and links to promotional media, events, fresh trades or Harley-Davidson® special sales and promotions.

Push Notifications – Dealers can send targeted messages and information to their customers.

Directions – Provide turn-by-turn driving directions to single, or multiple dealer locations. Perfect for dealers with events and promotions happening at different locations on the same day.

5

All on the go! All in your customer’s palm!

SpecialtyMobileApps.com

Page 6: Harley appsmar13

New & Used Sales InventoryShowcase new and used vehicle inventory, and let customers access it 24 hours a day, 7 days a

week!

Real-time inventory – Because our mobile apps are directly connected to the dealer’s inventory feed, dealers can quickly update inventory, load photos, and make the information available immediately to all of their mobile customers. As the bikes sell, they automatically come off the app.

6SpecialtyMobileApps.com

Page 7: Harley appsmar13

Service Department Specials – App can notify customers of

maintenance specials and allow dealers to target groups of customers and drive business to the service department on low production days and drive absorption up.

Increase Sales Opportunities – Maximize potential profits per repair order with seasonal sales, promotions and coupons. Easy up-sell opportunities with happier, well informed customers.

Schedule Service Appointments – Make it easy for customers to schedule service appointments, directly connected to the dealers DMS.

Bike Broke Down? – In seconds, customers can easily call their dealer’s service department.

7SpecialtyMobileApps.com

Page 8: Harley appsmar13

Customer Service & Retention

Customer Satisfaction: Built into the mobile app platform are several key places where customers can easily connect with sales, parts, service, rentals, and H.O.G.® Chapters, all within the reach of their own thumbs.

Social Media: Our apps integrate with Facebook, Twitter, and YouTube to help promote dealership sales, events, promotions or bike nights. Customer notifications are a snap, and they keep the dealer’s customers informed, educated and happy.

The internet has changed how consumers buy vehicles and how dealers sell them. Mobile markets have a bigger impact than ever before because of their rapid growth

rates.

8SpecialtyMobileApps.com

Page 9: Harley appsmar13

Mobile MarketingTurn a customer’s mobile device into a tool

dealers can use to send marketing promotions, and drive business to their way

Using our custom design portal, a dealer can generate messages to send to their customers’ mobile devices. Similar to email—and an email can be sent as well—these promotional messages appear in the user’s application. They can read the message, but unlike email they are also able to take action within their message. For example, a dealer can send a promotion for an oil change which has an embedded button that the reader can click to take advantage of the promotion.

9SpecialtyMobileApps.com

Page 10: Harley appsmar13

Push NotificationsDealers can send targeted information to

their customers!

A True “unfair advantage” over the competition.

10

Our apps allow dealers full control over sending unlimited instant Messages &

Push Notifications about specials, sales, promotions, and events to customers, creating immediate connection and

driving dealer traffic.

SpecialtyMobileApps.com

Page 11: Harley appsmar13

Get the Message Out!

11

Dealers don’t wait for their customers to come to them. With a Specialty Mobile App, they can go to their customer right

now!

SpecialtyMobileApps.com

Page 12: Harley appsmar13

QR CodesQR Codes are a fantastic way to engage customers. Using our design portal, dealers can easily create their own QR Codes and link them to videos, websites, and any webpage with a URL. They can print out the QR Codes and attach them to brochures, billboards, and inventory, and let their customers scan them for more information.

12SpecialtyMobileApps.com

Page 13: Harley appsmar13

Customize AppearanceChanging the colors, graphics, and order of icons allows a dealer to make their application a unique experience.

We know dealers want applications that reflect their brands and provide value-added services to their customers. To facilitate this, our platform allows dealers to customize the complete user experience, choosing the colors, images, icons, and text. 13SpecialtyMobileApps.com

Page 14: Harley appsmar13

Behind the BarsSpecialty Mobile Apps begins building immediately

Our automated mobile app technology allows us to begin building and customizing the dealer’s app immediately. Dealers just register and send an image of a brand logo and a pictures of the dealership… It’s THAT easy!

Update your content anytime, instantly!

Using our easy-to-use design portal, a dealer can update content and make it available instantly to all of their customers’ supported devices. A dealer can instantly change the hours of operation from “winter hours” to “summer hours.”

App Store Submission and Approval

We have extensive experience dealing with Apple’s and Android’s approval processes. We handle all the complexity from start to finish.

New Features and Functionality

Dealers have the opportunity to take advantage of new features and functionality, along with live dealer support for different platforms and devices as technology evolves. We work hard to increase the value of our client’s mobile investment.

Live Support

Specialty Mobile App’s unparalleled customer service sets us apart from the rest of the pack. After an app is approved and published live for download, we schedule training with all our clients to show each of them how to effectively use their app and how to make changes, edits, send push notifications, etc. -- we ensure that our clients are comfortable and confident in the use of our app platform.

14SpecialtyMobileApps.com

Page 15: Harley appsmar13

Mobile App Features Instant Dealer Contact Easy Customization Content Changes on Demand Powerful Management Portal Send Notifications to

Customers Schedule Service Customize Advertising Build “Daily Specials” Turn-by-Turn Directions Interactive Event Calendar Social Media Integration New and Used Inventory Hours and Maps And Many More Valuable

Features

Ask us about our“App Management” program, where the App is professionally

managed and updated for the dealer that is

too busy.

15SpecialtyMobileApps.com

Page 16: Harley appsmar13

TestimonialsHear from some of our many happy Dealers…

“After months of trying to build and design our own mobile app just for Apple, we turned to Specialty Mobile Apps for some assistance. It did not take us long to immediately drop our internal production and turn our entire mobile app development to the team at Specialty Mobile. Their App Engine had many more features, and offered premium benefits like integrated inventory, QR Codes, and native Push Notifications. If you are shopping for a mobile app, look no further - choose Specialty Mobile.”

Phillip McKee, Marketing ManagerArizona Harley, Anthem Harley-Davidson

“We knew nothing about mobile apps other than we had to get one. Dealing with the entire team at Specialty Mobile Apps has been a pleasure, from the marketing of our app to the ongoing training on the system. We can highly recommend Specialty Mobile Apps.”

Suzy Carroll, Store ManagerOcean County Harley-Davidson

“I can highly recommend Specialty Mobile Apps. In fact we’re so pleased, we purchased a second app for our Mad River location. To discuss our experience, you can call me personally at the dealership at (330) 364-6519.”

Steve Dulaney, General ManagerAdventure Harley-Davidson

16SpecialtyMobileApps.com

Page 17: Harley appsmar13

Get Started Today!What is included?

An Account Manager that walks your dealers through every aspect of the app development process -- graphics approval, app submission, build, and launch.

After-sale service, support, and training--the Foundation of our growth: We operate with “No Contracts”; if our service, technology, or platforms do not perform as advertised… Fire us!

We currently support various products including iPhone, iPad, Android, and Kindle Fire devices. Subscription and setup fees include free access to new devices as they become available on our platform.

We review, edit, and submit the dealer’s app to the various app marketplaces and stay in constant communication with the dealer. Our custom apps are exciting, and create a stir at any dealership.

17SpecialtyMobileApps.com

Page 18: Harley appsmar13

18SpecialtyMobileApps.com

Page 19: Harley appsmar13

ContactSpecialty Mobile Apps

For any questions, please feel free to contact us at your convenience.

Tony HavensCEO(866) 537-7069 [email protected]

19

Specialty Mobile Apps370 Lexington Avenue, Suite 1901New York, NY 10017(866) 537-7069www.SpecialtyMobileApps.com

Jeff DobishVice President, Marketing(866) 537-7069 [email protected]

Page 20: Harley appsmar13

20