Hanze University of Applied Sciences - WHAT IS AN ......Content of this presentation • Introduction and background • Methods and design • Results • Conclusion • Discussion

WHAT IS AN EXCELLENT

ALLIED HEALTH CARE

PROFESSIONAL?

Inge Wijkamp & Wolter Paans,

Research Center for Talent Development in

Higher Education and Society

WHAT IS AN EXCELLENT ALLIED HEALTH

CARE PROFESSIONAL?

AN INTER-PROFESSIONAL FOCUS

GROUP DESIGN

Inge Wijkamp & Wolter Paans,

Research Center for Talent Development in Higher Education and

Society

4 oktober ’12 Excellent Allied Health Care Professional

Content of this presentation

• Introduction and background

• Methods and design

• Results

• Conclusion

• Discussion


September 2011: Start of the project ‘Hanze Talents Leading the

Change’ with four schools with honours programmes: SICT,

SISP, HIT, SIBS and SAGZ

Aim:

The development of the ‘ontwikkelmonitor’: a digital educational

instrument which enables honours students to follow and shape

their development, on their road to professional excellence

The input for this monitor consists of Evidence Based

descriptions for the excellent professional for each particular

professional field, which explains the involvement of the

Research Center for Talent Development

Introduction and background


Developments in the professional field of Allied Health Care

professionals, consisting of dietitians, physiotherapists and

exercise therapists, speech and language therapists,

radiographers, and oral hygienists (NPi, 2012).

Due to demographic developments, like ageing of the population,

life style and social changes, and an increase in diagnostic-,

intervention- and care opportunities, the AHCP has to change his

perspective on care deliverance for instance by conveying high

care quality in complex health care situations, and providing care

more efficiently and effectively (RvZ, 2010; RvZ, 2011).



Research question:

What are the characteristics of an excellent Allied Health Care

professional?

perception of the professionals

Essential:

typical, distinctive characteristics; perceptible behaviour;

transcending the disciplines (AHCP); general as well as specific

aspects



Research plan:

- Literature search, resulting in a topic list

- Three consecutive focus group sessions among professionals

resulting in a concept description

- Delphi method in which the proposed description will be

validated by a panel of experts

Methods and design


Methods and design: literature


Three focus group discussions were organized between October

2011 and Januari 2012:

Group I: 9 participants

Group II: 5 participants

Group III: 7 participants

21 participants in total, including

6 physical therapists

2 oral hygientists

7 speech therapists

4 diagnostic radiographers

2 dieticians

Methods and design: focus group discussions


Transcribe and analyse


FG 1: ‘... I find myself quite immediately thinking of someone who is open to

feedback and who can translate that feedback into actions immediately‘

FG1: ‘… probably he is more of an initiator, someone who can help people

get started… who takes the initiative’

FG 3: ‘because within our profession, you must ensure that the patient is

prepared for all those things in short time frame, so you must be

excellent in your communication. You have to help patients who are

sometimes afraid to undergo things, so you have to be empathetic ...

I think that if you talk about excellence, that you have to excell in all

these areas’

FG2: ‘you need to follow your appointments, you must be attentive, alert, no

9 to 5 mentality ... So it is a lot more about attitude and basic human

posture

Transcribe and analyse


Focus groups Consensus

Concept profile of the Excellent Allied Health Care professional

Method and design: delphi method


Results


The Delphi panel consisted of

- 29 respondents for survey 1

- 27 respondents for survey 2 (out of 35 contacted experts)

(response of resp. 83% and 77%),

Inclusion criteria: he or she can be seen as an expert in the field of

allied health care based on the following inclusion criteria: being

an author of publications in the field of policy or research in allied

health care, and/or considerable leadership qualities in their

specialty.

Methods and design: delphi method


Delphi: the results – ronde 1


CVR( E ) Domein Ratio

CVR - Past in

Domein

3.13 [01] Communiceren 0,71 1,36

3.01 [1] Empathie tonen, in complexe situaties -0,07 1,39 0,86

3.01 [2] Nieuwe ideeën uitdragen 0,14 1,14 0,79

3.01 [3] Taalgebruik aanpassen aan de context 0,36 1,68 1,00

3.01 [4] Transparant zijn over het resultaat van het eigen professioneel handelen 0,71 1,21 0,64

3.13 [02] Doorzetten -0,29 0,87

3.02 [1] Enthousiasme en bevlogenheid voor de eigen professie tonen 0,07 0,64 0,36

3.02 [2] Nieuwsgierig zijn / leergierigheid tonen 0,57 0,75 0,43

3.02 [3] Volhardendheid /doorzettingsvermogen tonen 0,00 1,21 0,93

3.13 [05] Kennis nemen en delen 0,93 1,54

3.03 [1] Kennis delen binnen en buiten de eigen discipline 0,71 1,75 0,93

3.03 [2] Kennis hebben over een breed terrein (mono- en multidisciplinair) 0,43 1,68 0,93

3.03 [3] Netwerken, binnen en buiten de eigen discipline 0,00 1,18 0,57

3.13 [10] Zelfreflectie tonen 0,79 1,60

3.04 [1] Eigen grenzen kennen en bewaken 0,21 1,61 1,00

3.04 [2] Feedback omzetten in handelen 0,79 1,75 1,00

3.04 [3] Inzage in eigen handelen geven 0,57 1,43 0,79

3.13 [04] Innoveren 0,86 1,68

3.05 [1] Buiten kaders denken 0,57 1,79 0,93

3.05 [2] Creatieve alternatieven ontwikkelen (incl. protocol kunnen loslaten) 0,64 1,86 1,00

3.05 [3] Kansen benutten 0,36 1,39 0,86

3.13 [03] Initiëren 0,29 1,23

3.06 [1] Ideeën genereren 0,00 1,50 0,93

3.06 [2] Kansen creëren -0,07 1,46 0,93

3.06 [3] Leiderschap tonen door anderen gericht te stimuleren -0,21 0,61 0,36

3.06 [4] Proactief handelen 0,71 1,68 0,93

3.06 [5] Profileren van het beroep binnen en buiten de eigen organisatie 0,07 0,89 0,57

3.13 [07] Overzicht hebben in complexe situaties 0,71 1,69

3.07 [1] Effectief handelen door relevante informatie te integreren 0,71 1,71 1,00

3.07 [2] Efficiënt handelen in complexe situaties 0,57 1,54 1,00

3.07 [3] Hoofd- en bijzaken kunnen onderscheiden in complexe situaties 0,86 1,82 1,00

3.13 [08] Redeneren 0,57 1,70

3.08 [1] Complexe, nieuwe casuïstiek kunnen beredeneren 0,71 1,75 1,00

3.08 [2] Klinisch analyseren van complexe, nieuwe situaties 0,93 1,64 0,93

3.13 [06] Moed tonen -0,36 1,27

3.09 [1] Kritisch durven zijn (naar jezelf en naar anderen) 0,86 1,54 0,79

3.09 [2] Opkomen voor belangen van anderen -0,43 0,93 0,50

3.09 [3] Risico’s durven nemen -0,14 1,36 0,71

3.13 [09] Wetenschappelijk onderbouwen van de eigen praktijkvoering 0,79 1,77

3.10 [1] Eigen professioneel handelen kunnen verantwoorden 0,86 1,64 0,93

3.10 [2] Toepassen van de principes van 'Evidence based' handelen 0,79 1,79 0,93

3.10 [3] Zoeken en vinden van wetenschappelijke kennis 0,64 1,89 1,00

For an excellent AHCP, the following domains are an addition to the basic

profile, and are essential to obtain the label 'excellent‘

Excellent

AHCP

Cognizing

Cooperating

Communica-ting

Initiating

Innovating

Introspecting

Overlooking

Underpinning


Conclusion

An AHCP is a person who can act accurately in different, complex

and new situations by using a set of particular competencies

brought together.

Underpinning: Evidence based Practise is already a competency in

the curricula of the programmes of AGZ;

Result- and goal oriented are missing: why?

Master oriented: The difference between experts and excellent

professionals?

Discussion


Questions?


References:

Npi, Dutch Institute of Allied Health Care (2012). www.paramedisch.org

Council of Public Health and Health Care (2011). Competent = qualified: Innovative

education and training and new health care professions. The Hague: Raad voor

de Volksgezondheid en Zorg, www.rvz.net

Council of Public Health and Health Care (2010). Perspective on Health 20/20. The

Hague: Raad voor de Volksgezondheid en Zorg, www.rvz.net

Courtney, M. (2005). The meaning of professional excellence for private practitioners

in occupational therapy. Australian Occupational Therapy Journal, 52, 211-217

Mieg, H.A. (2009). Two factors of expertise? Excellence and professionalism of

environmental experts. High Ability Studies, 20, 91-115

Sonnentag, S. (2000). Excellent Performance: The Role of Communication and

Cooperation Processes. Applied Psychology: An international review, 49, 483-

497.


http://www.paramedisch.org/

http://www.rvz.net/

http://www.rvz.net/

Information:

Inge Wijkamp

[email protected]


Documents

Hanze University of Applied Sciences - WHAT IS AN ......Content of this presentation • Introduction and background • Methods and design • Results • Conclusion • Discussion