49
Emergencies Exceptional issues Academic Integrity Handling Difficult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Difficult situations

Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

  • Upload
    others

  • View
    2

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Handling Difficult Situations in the Classroom

Melissa Huggan

Carleton University

June 17, 2015

M.Huggan Difficult situations

Page 2: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

1 Emergencies

2 Exceptional issues

3 Academic Integrity

M.Huggan Difficult situations

Page 3: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Emergencies

Definition

An unforeseen combination of circumstances or the resulting statethat calls for immediate action.

Types

Student medical emergency

Fire

Violence

Uttering threats

M.Huggan Difficult situations

Page 4: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Emergencies

Definition

An unforeseen combination of circumstances or the resulting statethat calls for immediate action.

Types

Student medical emergency

Fire

Violence

Uttering threats

M.Huggan Difficult situations

Page 5: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Who are you going to call?

This depends on the situation.

M.Huggan Difficult situations

Page 6: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Who are you going to call?

This depends on the situation.

M.Huggan Difficult situations

Page 7: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

When your safety is in question...

Call campus safety

Emergency number: 613-520-4444

Non-emergency number: 613-520-3612

Campus Emergency Notification System (ENS) – sign upthrough Carleton Central

M.Huggan Difficult situations

Page 8: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

When your safety is in question...

Call campus safety

Emergency number: 613-520-4444

Non-emergency number: 613-520-3612

Campus Emergency Notification System (ENS) – sign upthrough Carleton Central

M.Huggan Difficult situations

Page 9: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

When your safety is in question...

Call campus safety

Emergency number: 613-520-4444

Non-emergency number: 613-520-3612

Campus Emergency Notification System (ENS) – sign upthrough Carleton Central

M.Huggan Difficult situations

Page 10: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

When your safety is in question...

Call campus safety

Emergency number: 613-520-4444

Non-emergency number: 613-520-3612

Campus Emergency Notification System (ENS) – sign upthrough Carleton Central

M.Huggan Difficult situations

Page 11: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

When your safety is in question...

Call campus safety

Emergency number: 613-520-4444

Non-emergency number: 613-520-3612

Campus Emergency Notification System (ENS) – sign upthrough Carleton Central

M.Huggan Difficult situations

Page 12: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Student Medical Emergency

Call: 613-520-4444

They will send two members from CUSERT (Carleton UniversityStudent Emergency Response Team).

M.Huggan Difficult situations

Page 13: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Fire in the building

If the fire alarm is pulled: Get out of the building!

Safe destination Sites:http://www.carleton.ca/ehs/programs/fire-safety/safe-destination-sites/

If the fire alarm isn’t yet pulled: pull it, get out of the buildingand call 613-520-4444.

M.Huggan Difficult situations

Page 14: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Violence

Get to a safe place or (if necessary) defend yourself.

Call: 613-520-4444

Angry student: in rare cases, students can become violent orthreatening.

If you feel threatened, warn the student that if they continueyou will call security. Inform the professor.

If you do not feel threatened, issue a warning to the studentabout unacceptable behaviour and that you will inform theprofessor and appropriate department if the behaviour persists.

M.Huggan Difficult situations

Page 15: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Uttering threats

Distinction: Focused threat vs. Non-focused threat

Focused threat: call emergency security (613-520-4444) sincesomeone is in immediate danger.

Non-focused threat:

Dangerous: call emergency sercurity (613-520-4444)Non-dangerous: Provide a warning of unacceptable behaviourand let them know that if they do it again they will be reportedto equity services (613-520-5622) or security (613-520-3612).

M.Huggan Difficult situations

Page 16: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Discussion

Questions or comments to share?

M.Huggan Difficult situations

Page 17: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Exceptional issues

Description

Sometimes unforseen circumstances occur and we need to takecontrol with appropriate action in a professional manner.

Tutorial room is locked.

No access to computer.

Problems with your professor/instructor.

Students act inappropriately.

M.Huggan Difficult situations

Page 18: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Exceptional issues

Description

Sometimes unforseen circumstances occur and we need to takecontrol with appropriate action in a professional manner.

Tutorial room is locked.

No access to computer.

Problems with your professor/instructor.

Students act inappropriately.

M.Huggan Difficult situations

Page 19: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Exceptional issues

Description

Sometimes unforseen circumstances occur and we need to takecontrol with appropriate action in a professional manner.

Tutorial room is locked.

No access to computer.

Problems with your professor/instructor.

Students act inappropriately.

M.Huggan Difficult situations

Page 20: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Exceptional issues

Description

Sometimes unforseen circumstances occur and we need to takecontrol with appropriate action in a professional manner.

Tutorial room is locked.

No access to computer.

Problems with your professor/instructor.

Students act inappropriately.

M.Huggan Difficult situations

Page 21: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Exceptional issues

Description

Sometimes unforseen circumstances occur and we need to takecontrol with appropriate action in a professional manner.

Tutorial room is locked.

No access to computer.

Problems with your professor/instructor.

Students act inappropriately.

M.Huggan Difficult situations

Page 22: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Tutorial room is locked

Call: 613-520-3612 [non-emergency safety]

M.Huggan Difficult situations

Page 23: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

No computer access

Call: 613-520-3815 [AV equipment] if not in HPCall: John Stewart (613) 520-2600 ext. 3707 if in HP

M.Huggan Difficult situations

Page 24: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

The room is a disaster

If the room was occupied before you entered, talk with thefacilitator.If this doesn’t help or no one was there, call: 613-520-3668[Furniture and Room Condition]

M.Huggan Difficult situations

Page 25: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Schedule conflict

Look around the same floor and see if there is a vacant roomfor the time being.

Call: 613-520-3610 [Scheduling]

M.Huggan Difficult situations

Page 26: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Professor/instructor issues

Reach out to the professor/instructor.

Student complaints.

Remember: you are the bridge between students andprofessors.

If this fails, talk to Kevin Crosby:phone: 613-520-2152, email: [email protected].

M.Huggan Difficult situations

Page 27: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Professor/instructor issues

Reach out to the professor/instructor.

Student complaints.

Remember: you are the bridge between students andprofessors.

If this fails, talk to Kevin Crosby:phone: 613-520-2152, email: [email protected].

M.Huggan Difficult situations

Page 28: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Professor/instructor issues

Reach out to the professor/instructor.

Student complaints.

Remember: you are the bridge between students andprofessors.

If this fails, talk to Kevin Crosby:phone: 613-520-2152, email: [email protected].

M.Huggan Difficult situations

Page 29: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Professor/instructor issues

Reach out to the professor/instructor.

Student complaints.

Remember: you are the bridge between students andprofessors.

If this fails, talk to Kevin Crosby:phone: 613-520-2152, email: [email protected].

M.Huggan Difficult situations

Page 30: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Professor/instructor issues

Reach out to the professor/instructor.

Student complaints.

Remember: you are the bridge between students andprofessors.

If this fails, talk to Kevin Crosby:phone: 613-520-2152, email: [email protected].

M.Huggan Difficult situations

Page 31: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Students act inappropriately

Examples: sexual comments, rude comments, harassment,constantly disrupting other students, and many more.

If you feel uncomfortable in your environment this is NOT ok.

You can report this to your instructor/professor.You can request that the student be removed from yourtutorial group or to do a tutorial swap with another TA.There are options to improve the environment, takeappropriate action!

If this fails to improve the situation, talk to Kevin Crosby:phone: 613-520-2152, email: [email protected].

M.Huggan Difficult situations

Page 32: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Students act inappropriately

Examples: sexual comments, rude comments, harassment,constantly disrupting other students, and many more.

If you feel uncomfortable in your environment this is NOT ok.

You can report this to your instructor/professor.You can request that the student be removed from yourtutorial group or to do a tutorial swap with another TA.There are options to improve the environment, takeappropriate action!

If this fails to improve the situation, talk to Kevin Crosby:phone: 613-520-2152, email: [email protected].

M.Huggan Difficult situations

Page 33: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Students act inappropriately

Examples: sexual comments, rude comments, harassment,constantly disrupting other students, and many more.

If you feel uncomfortable in your environment this is NOT ok.

You can report this to your instructor/professor.You can request that the student be removed from yourtutorial group or to do a tutorial swap with another TA.There are options to improve the environment, takeappropriate action!

If this fails to improve the situation, talk to Kevin Crosby:phone: 613-520-2152, email: [email protected].

M.Huggan Difficult situations

Page 34: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Students act inappropriately

Examples: sexual comments, rude comments, harassment,constantly disrupting other students, and many more.

If you feel uncomfortable in your environment this is NOT ok.

You can report this to your instructor/professor.You can request that the student be removed from yourtutorial group or to do a tutorial swap with another TA.There are options to improve the environment, takeappropriate action!

If this fails to improve the situation, talk to Kevin Crosby:phone: 613-520-2152, email: [email protected].

M.Huggan Difficult situations

Page 35: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

For your reference

M.Huggan Difficult situations

Page 36: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Discussion

Questions or comments to share?

M.Huggan Difficult situations

Page 37: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Academic Integrity

Definition

The Centre for Academic Integrity (1999: 4) defines academicintegrity as

a commitment, even in the face of adversity, to five fundamentalvalues: honesty, trust, fairness, respect and responsibility. Fromthese values flow principles of behaviour that enable academic

communities to translate ideals into action.

M.Huggan Difficult situations

Page 38: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Understanding academic integrity

Approaches to academic integrity

Most visible in Math/Stats

Your role

Prevention

What to do if it happens in your tutorial

M.Huggan Difficult situations

Page 39: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Approaches to academic integrity

General instructor/professor perspectives:

Laziness

Lack of knowledge

Disrespecting authority

Ethical/moral issues

Student perspectives:

Quick solution to a problem

Don’t understand the repercussions

‘Victimless crime’

M.Huggan Difficult situations

Page 40: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

What is visible in Math/Stats?

Cheating on tests/exams

Copying assignments

M.Huggan Difficult situations

Page 41: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Your role

If you suspect copying on assignments and/or cheating ontests, document the behaviour and then present theinformation to the professor.

Do not contact the student yourself.

These matters are to be dealt with by the professor.

M.Huggan Difficult situations

Page 42: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

On the first tutorial day

Explain to students what academic integrity is and that youwill take action if required.

Open the line of communication: if they don’t understandsomething, ask!

Provide a list of resources for help: Math Tutorial Center,tutoring list, Professor’s information, your email and officehours.

Be informed! It is your responsibility to understand what theprofessor expects (for example, are calculators allowed?).

M.Huggan Difficult situations

Page 43: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Immediately before a test

Announce that electronics must be turned off, placed in theirbags and bags go to the front of the room.

Separate desks.

Don’t allow personal scrap paper.

Don’t allow sharing of calculators.

Explain that you will ask them to move if you suspectcheating (musical chairs)

M.Huggan Difficult situations

Page 44: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Sometimes our efforts are ignored

If you suspect cheating during a test, you can take some actionagainst it.

Warnings to entire group.

Move the student you suspect is cheating.

If you catch a student with notes, take the notes away fromthem and keep them to present to the professor.

Downside: It is disruptive to other students.

M.Huggan Difficult situations

Page 45: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Discussion

Questions or comments to share?

M.Huggan Difficult situations

Page 46: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

More workshops

For more situational focused teaching assistant training, keep youreye out for:Training Title: Managing Challenging Teaching SituationsTraining Description: In this hands-on, case-based training session,participants will work in groups to strategize effective ways formanaging challenging teaching situations inside and outside theclassroom. A panel of experts with representatives from the PaulMenton Centre, Equity Services, and the International StudentServices Office will be on hand to guide teams on the principles ofcreating safe, inclusive, fair teaching practices when faced with arange of challenging situations.

M.Huggan Difficult situations

Page 47: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

More Workshops

Training title: Academic IntegrityTraining Description: NOTE: this is an ONLINE WORKSHOPthat is independent of Carleton Central.To register, cut and paste this link into your browser –http://carleton.ca/tasupport/training/

training-options/online-workshops/ – and then follow theinstructions provided under ‘Option 2: Academic Integrity’. This isan online training module that helps familiarize TAs with theirroles and responsibilities with respect to the Academic Integritypolicy. Students complete these workshop on their own time,between September and March.

M.Huggan Difficult situations

Page 48: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

References

Academic Integrity: An Instructor’s Guide. CarletonUniversity, first edition (2006).

Personal communication: Boris Vukovic (Paul MentonCenter) - [email protected]

Personal communication: Smita Bharadia (Equity services) [email protected]

Personal communication: Maria Walt (International StudentServices) - [email protected]

M.Huggan Difficult situations

Page 49: Handling Difficult Situations in the Classroom · Handling Di cult Situations in the Classroom Melissa Huggan Carleton University June 17, 2015 M.Huggan Di cult situations Emergencies

EmergenciesExceptional issues

Academic Integrity

Thank you :)

M.Huggan Difficult situations